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TANDBERG D1459501 manual

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Table of contents for the manual

  • Page 1

    Content Server 4.0 Printable online help D1459501 December 2009[...]

  • Page 2

    TANDBERG Content Server printable online help 2 Contents Contents .............................................................................................................................. 2 Logging in to the web interface ......................................................................................... 6 Supported bro wsers, plugins &a[...]

  • Page 3

    TANDBERG Content Server printable online help 3 To change the m edia storage location from the default E: drive to a NAS .................................... 40 Changing the stora ge location back to the default storage loc ation ..................................................... 42 Changing the stora ge location from one NAS location to another[...]

  • Page 4

    TANDBERG Content Server printable online help 4 Configuring s ite settings ................................................................ .................................. 89 Display ing gatekeeper registrat ions ................................................................................ 97 Display ing SIP registrations ....................[...]

  • Page 5

    TANDBERG Content Server printable online help 5 Changing the loca l admin istrator account pass word .................................................. 117 Changing the local adm inistrator account pass word ................................ .......................................... 117 Restoring to C ontent Serv er defaults .......................[...]

  • Page 6

    TANDBERG Content Server printable online help 6 Logging in t o the w eb int erface W hat y ou see when the T ANDBERG Content Server web interface opens depe nds on whether guest access is enabled: If guest access is ena bled, you see the list of recorde d conferences that gues t users h ave permission to see. As th e guest user you can pla y some o[...]

  • Page 7

    TANDBERG Content Server printable online help 7 Supported b ro w sers, plugins & platfo rms TANDBERG recomm ends that y ou use soft ware mentioned on this page to ensure that you can watch/stream c onferences successfully. Supported b rowsers Ensure that y ou have Java Script, ActiveX and m edia plugins enabled in your bro wser. The Conference [...]

  • Page 8

    TANDBERG Content Server printable online help 8 Editing user preferences After you have logged i n, you can edit som e preferences for the wa y items are displayed. The preferences that you can set depend on y our r ole . Go to Prefe rences in the top right of th e window. To update your pref erences, edit the fields using the table be low and clic[...]

  • Page 9

    TANDBERG Content Server printable online help 9 Field Field description Usage tips issues. T o re-determine the speed of your internet connection, s elect the check box if necessary and click Recheck propertie s . Available players W heth er Windows Media, QuickTime, Flash and Real Medi a players are available on y our com puter, and therefore whet[...]

  • Page 10

    TANDBERG Content Server printable online help 10 Understandi ng the conference lists Conferences (recorded calls) are displayed in three lists. Y our access to each of the lists depends on whether you have logged in, and if you have, you r user role . W hich conferences you see in the lists depends on the perm issions set on the con ference. (Perm [...]

  • Page 11

    TANDBERG Content Server printable online help 11 Role What you see are being processed and after they have been proc essed. Creator All recorded conf erences that you ha ve permission to view or edit are l isted, both while the y are being proces sed and after the y have be en processed. Site manager All recorded conferences are listed. Site m anag[...]

  • Page 12

    TANDBERG Content Server printable online help 12 o If these links do not appear, stream ing ou tputs have n ot been created for the conf erence. o If you see a icon beside the Pl ay button and Play is d isabled, you do not have the appropriate m edia players installed on y our com puter to watch the conference. C lick on the icon to find out which [...]

  • Page 13

    TANDBERG Content Server printable online help 13 Watching a conference in the Co ntent Serv er web interface The Content Viewer is o pened when you ask to stream/play a conference. Watching a confe rence To strea m a c onference using the Content Vie wer: go to the appropriate View Conferences page and click the thum bnail, the conference nam e or [...]

  • Page 14

    TANDBERG Content Server printable online help 14 The Content Viewer p laying an example conferenc e with main and dual videos a nd an index: The Next layout button changes where the Cont ent Viewer shows the m ain and dual videos (if a separate du al video is available), an d the i ndex (if a conference e ditor has added one). This button is n ot d[...]

  • Page 15

    TANDBERG Content Server printable online help 15 Using the Content Viewer with Silverlight The Content Viewer i nitially displa y s a P lay button in the center: click this to watch the conference. T he controls at the bottom of the window fade after a f ew seconds but placing th e mouse in the contro l area redisplays them . If the conference incl[...]

  • Page 16

    TANDBERG Content Server printable online help 16 Watching a conference on y our computer If a conference has d ownloadable outputs, y ou can do wnload the conference to your computer. This may be better than stream ing the conference, especi ally if you have a maximum download limit on your internet connect ion. After the conferenc e has been saved[...]

  • Page 17

    TANDBERG Content Server printable online help 17 Watching a conference on a porta ble device (iPod or Zun e) If a conference has d ownloadable outputs suitab le for portable devices, you can download the conference and th en watch it on y our iPod or Microsof t Zune device. You need to use a computer as an intermediar y device an d then load the co[...]

  • Page 18

    TANDBERG Content Server printable online help 18 Sending a li nk so others can w atch a conference Click Share and th en Email in the Recorde d conferences page to shar e conferences with others. T he Share link onl y appears for conferences with streaming outputs. (Note that t he fact that you can watch the conference does not automatically m ean [...]

  • Page 19

    TANDBERG Content Server printable online help 19 Calling out t o record If your login account h as creator privileges y ou can dia l out to an endpoint and rec ord the endpoint's camera view for the duration of the call as an ad hoc conference. Scheduled - as opp osed to ad hoc - conferences can be recorded using the TANDBERG Management Suite [...]

  • Page 20

    TANDBERG Content Server printable online help 20 Field Field description Usage tips Recording alia s. Dial number Enter the address of the remote endpoint or s y stem to call. The address can b e: an I P address. an H. 323 ID or E.164 alias, if the Content Server is registere d with a gatekeeper. a SI P URI, if the Content Server is registered with[...]

  • Page 21

    TANDBERG Content Server printable online help 21 Field Field description Usage tips displayed in the View conferences pages. easier for users to f ind and search for the conference. Description Details about the conf erence to be displayed beneath th e name. Speaker Name(s) of the conference speaker(s ). Location W here the conference tak es place.[...]

  • Page 22

    TANDBERG Content Server printable online help 22 Field Field description Usage tips full LDAP nam e (for example, ―CN=group.nam e, OU=staff, DC=compan y , DC=com ‖). Note: Only enter gro ups and users that have been added to th e Groups and users list on the Content Server (see Adding and updating groups & users ) in this field; otherwise, [...]

  • Page 23

    TANDBERG Content Server printable online help 23 Using TMS t o schedule conference s to be recorded on the Conten t Serv er TANDBERG recomm ends that you use the T ANDBERG Management S ystem (TMS) for scheduled calls that you want to r ecord with the Content Server. This is because T MS is aware of the Content Server's capabilities s o that re[...]

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    TANDBERG Content Server printable online help 24 Editing conferenc es - overvie w After a conference has been recorded, c onference editors c an update the conference as f ollows: Editing conference inf ormation and perm issions : conf erence information is used to search for the conference in the Recorded conference s li st. Conference perm ission[...]

  • Page 25

    TANDBERG Content Server printable online help 25 Editing conferenc e information & per missions Conference editors can update the conf erence information and perm issions of conferences that t hey are editors of at an y time. Site managers c an do this for an y conference. (T o change, add or delet e conference outputs, se e Managing conference[...]

  • Page 26

    TANDBERG Content Server printable online help 26 Field Field description Usage tips than 30 minutes. Conference perm issions Who can view this conference Groups and users who can view the conference. Use Ch eck access list to validate y our entries: they are also checked when you Save . One of: Allow access to all u sers, including guests : If Allo[...]

  • Page 27

    TANDBERG Content Server printable online help 27 Field Field description Usage tips conference and to s ite managers. or download the conf erence. Make recorded conference available for viewing Select to mak e the conference available for groups an d users specified in Who can view this conference a bove. W hen not selected, then th e groups and us[...]

  • Page 28

    TANDBERG Content Server printable online help 28 Managing confere nce outputs Site managers an d editors of the conference ca n: Add new on demand output s for that conference. T he conference outputs will be added into the Offline Transcoding Que ue for processing and transc oding will start when all th e conferences higher in the queue ha ve been[...]

  • Page 29

    TANDBERG Content Server printable online help 29 Field Field description Usage tips for general purpose download for general purpose section. Distributed to Podcast Producer or iTunes U Select to open th e Outputs for distribution to Podcast Producer or iTunes U secti on where you can edit output settings f or Podcast Producer an d iTunes U. Output[...]

  • Page 30

    TANDBERG Content Server printable online help 30 Field Field description Usage tips stream. W hen the dual video stream is activated, the main video stream transitions to the se lected location, displa y ing the dual vid eo stream as the larger picture. On turnin g off the dual video stream , the main video stre am transitions to tak e up the entir[...]

  • Page 31

    TANDBERG Content Server printable online help 31 Field Field description Usage tips Output layout Select the layout to use . If the conference was recorded without a dual video stream , this will be the single video layout where one movie f ile is created showing the main video stream . If the conference was recorded with a dual video stream, then [...]

  • Page 32

    TANDBERG Content Server printable online help 32 Field Field description Usage tips the main video stream transitions to the se lected location, displa y ing the dual vid eo stream as the larger picture. On turnin g off the dual video stream, the m ain video stream transitions to tak e up the entire picture ag ain. Formats Select up to three form a[...]

  • Page 33

    TANDBERG Content Server printable online help 33 Field Field description Usage tips Outputs to view in t he Content Server web interface Displays inform ation about the outputs created viewin g in the Content Viewer b y the selections above. The following inform ation is shown for each output: a description: the form at, layout and size the status [...]

  • Page 34

    TANDBERG Content Server printable online help 34 Field Field description Usage tips the bandwidth in k bps (kilobits per second) and dimensions Outputs for distribution to Podcast Producer or iTunes U Displays inform ation about the outputs created for distr ibution to Podcast Producer or iT unes U by the selections above. The following inform atio[...]

  • Page 35

    TANDBERG Content Server printable online help 35 Indexing, cr opping & concatena ting conferences i n the Content Edi tor You can use the Con tent Editor to edit conferenc es that you are an editor of. Site managers c an edit any conference. T he Content Editor can: Add indexes and m anage index points. Crop the conference by changing its start[...]

  • Page 36

    TANDBERG Content Server printable online help 36 The bottom s ection of the Content Editor h as: the conf erence volume, pla y and pause controls. in and out sliders to change the start and end points. a Join recording button to append another conference to this one. Indexing a conference Play the confer ence and pause it where you want an index, o[...]

  • Page 37

    TANDBERG Content Server printable online help 37 Concatenating conferences To be able to join c onferences, you m ust have edit access to both conf erences (or have the site manager role ) and t he conferences m ust have streaming outputs in the sam e form at and siz e (for example, W indows Media, Medium ) and the same dual video status: it is not[...]

  • Page 38

    TANDBERG Content Server printable online help 38 Understandi ng recording configura tions The Content Serv er records calls and can prod uce the resulting conf erences in a range of f ormats and sizes for users to watch or download. Co nferences can be m ade available to a ll or selected users, and given inf ormation to mak e them easier for users [...]

  • Page 39

    TANDBERG Content Server printable online help 39 Default conference perm issions that specify who can vie w and edit conferences created with this Recording alias . The groups and users specified must be added to the Groups & users list first. W hen a conference is created, t he following properties are c opied from the Record ing alias used to[...]

  • Page 40

    TANDBERG Content Server printable online help 40 Storing recordings The default location f or media files is drive E:. You can change this to store f iles on a Network Attached Storage de vice (NAS), so that the recording capacit y is not lim ited by the disk s pace on the Content Server. T hen media will be recorded t o a temporary director y on t[...]

  • Page 41

    TANDBERG Content Server printable online help 41 Note: The T CS W izard can run under the follo wing user accounts: a dom ain administrator acc ount the spec ial domain account , MYDOMAINT CSNASUSER the local administrator account 4. Configure the NAS, if you have not alread y done so. a. Log on to your NAS using W indows Remote Desktop Connectio [...]

  • Page 42

    TANDBERG Content Server printable online help 42 Note: If the pass word for the domain account t hat the Content Server uses to access the NAS share changes subsequent ly, complete step 4 belo w. If you want to use another domain account, com plete all the steps: 1. A dd the new dom ain account to the Adm inistrators group first: go to Start> Ad[...]

  • Page 43

    TANDBERG Content Server printable online help 43 Display ing the Categories list A conference can be assigned a Categor y to m ake searching for conferences f aster. Six Categories come with the Cont ent Server: Announcem ents, Education, Genera l, Meetings, News and T raini ng. Each Categor y has a nam e and can have a descr iption. Site managers [...]

  • Page 44

    TANDBERG Content Server printable online help 44 Adding & ed iting Categories Administrators can add and edit Categories. A conference can be assig ned a Category to m ake searching for conf erences faster in the View conferences pag es. To add a new Category : 1. Go to Management settin gs > Categories . 2. Cl ick A dd categor y . 3. E nter[...]

  • Page 45

    TANDBERG Content Server printable online help 45 Display ing the Recording al ias list Recording aliases are used to record calls and co ntain all the inform ation about how the new conference is created. T he Content Server is d elivered with a num ber of default Recording aliases called: Default Live and OnDem and : c onferences created using thi[...]

  • Page 46

    TANDBERG Content Server printable online help 46 The following inform ation is disp layed for each Recording a lias. Field Field description Usage tips Name The nam e of the Recording alias. H.323 ID The unique H.323 ID t o be dialed to record using this Record ing alias. The Content Serv er must be registered with a gatekeeper to use an H.323 ID ([...]

  • Page 47

    TANDBERG Content Server printable online help 47 Adding & ed iting Recording al iases Site managers can cr eate and update Recordin g aliases which define se veral rec ording properties . One of these is the Recording alias type which determ ines whether it is a System Recording alias or a Personal Record ing alias. Personal Recording aliases h[...]

  • Page 48

    TANDBERG Content Server printable online help 48 Field Field description Usage tips users with a creator or site manager r ole . By default, only site m anagers can edit System Recording aliases. Co nferences recorded with a System Rec ording alias are automatically made a vailable when the conference finishes. Personal Recording alias owner For Pe[...]

  • Page 49

    TANDBERG Content Server printable online help 49 Field Field description Usage tips outputs this Recording alias . Check the Template O utputs to ensure that appropriat e outputs will be generated when a conference is created us ing this Recording alias. deleted) by site m anagers: click Add or Edit . Clicking Return in the Template page returns yo[...]

  • Page 50

    TANDBERG Content Server printable online help 50 Field Field description Usage tips incoming call or disp layed as the default when you go t o Conference setup > C reate conference . The Recording a lias Owner can change these fields. Location The location of the conf erence used when a confe rence is created by an incom ing call or displayed as[...]

  • Page 51

    TANDBERG Content Server printable online help 51 Field Field description Usage tips (logged in) users can view the conference. Allow access to on ly these authenticated groups and users : If selected then onl y groups or users entered in the field b elow can view the conference. Enter all or part of the name or displa y nam e of the group or user -[...]

  • Page 52

    TANDBERG Content Server printable online help 52 Field Field description Usage tips available Who can view this conf erence abo ve. Conference list until t he conference is m ade available by an editor ( see Who can edit this conference b elow). This ma y be useful if editors want t o make changes to the conference before m aking it available to ot[...]

  • Page 53

    TANDBERG Content Server printable online help 53 Display ing the Template li st A Template determ ines how a conference is recorde d, streamed and pla yed back: Whether the conference c an be stream ed live o r onl y on dem and or both. Formats supported: for ex ample, W indow s Media, MPEG -4 for Q uickTime, MPEG-4 f or Flash or Real Media. The si[...]

  • Page 54

    TANDBERG Content Server printable online help 54 Adding & ed iting Templates Site managers can a dd new Templates an d update existing ones: To edit a Tem plate, go to Management sett ings > Templates a nd click Edit f or the appropriate T e mplate. T hen update the fields as requ ired usin g the table below a nd click Save . To create a new[...]

  • Page 55

    TANDBERG Content Server printable online help 55 Field Field description Usage tips Podcast Producer an d iTunes U. Outputs to view in the Content Server web interface Output layout Select the layout to use . One of: Two videos : creates one stream for the m ain video stream and one for the Dual video stream to be displayed in the Co ntent Viewer. [...]

  • Page 56

    TANDBERG Content Server printable online help 56 Field Field description Usage tips Media Player on a P C or using Silverlight on an Apple Mac. MPEG-4 for pla y back using QuickTim e play er. MPEG-4 for pla y back using Flash player. Real Media for playback using Real Media Pl ayer. available for Apple M ac when the correct plugins have been downlo[...]

  • Page 57

    TANDBERG Content Server printable online help 57 Field Field description Usage tips For Live M edia server con figuration settings select the Media serv er configuration to use for live streaming. If none are configured, you see: Your movie(s) wil l not be broadcast live unt il you have a live enable d Media server configurati on set up. Outputs to[...]

  • Page 58

    TANDBERG Content Server printable online help 58 Field Field description Usage tips location, displa y ing the dual vid eo stream as the larger picture. On turnin g off the dual video stream, the m ain video stream transitions to ta ke up the entire picture ag ain. Formats Select up to three form ats. Sizes Select up to two sizes. Because the outpu[...]

  • Page 59

    TANDBERG Content Server printable online help 59 Field Field description Usage tips download f or portable devices outputs that will be cre ated by this Template for Porta ble Devices. Outputs to download f or general purpose Displays inform ation about the outputs that will be cre ated b y this Template for do wnload to users' computers. Outp[...]

  • Page 60

    TANDBERG Content Server printable online help 60 Display ing the Media serv er configurations li st Media server config urations tell the Content S erver where the media for a c onference is stored a nd how it is streamed. M edia server configurat ions can also be used to autom ate the process of uploading recorded c onten t to Apple‘s Po dcast P[...]

  • Page 61

    TANDBERG Content Server printable online help 61 Adding & ed iting Media s erver configurations Site managers can a dd new Media server co nfigurations and update exist ing ones: To edit a Media server, go t o Management settings > M edia servers and click Edit for the appropriate entr y. Then update the fields as requ ired using the table i[...]

  • Page 62

    TANDBERG Content Server printable online help 62 Field Field description Usage tips Server settings Name A descriptive nam e for the Media server config uration. The nam e w ill be used in the Tem plate and Manage outputs p ages when selecting a Media server config uration. This is a required field. Support live unicast streaming W heth er the serv[...]

  • Page 63

    TANDBERG Content Server printable online help 63 Field Field description Usage tips existing using the settings f rom existing publishing points. Ent er the name of the existing publishing points for the M ain a nd Dual video stream s (they can be the same publishing po int, if required). Publishing points: Use existing Select this option if y ou h[...]

  • Page 64

    TANDBERG Content Server printable online help 64 Field Field description Usage tips address that the Co ntent Server will stream to. The range of allowable IP addresses is from 224.0.0.1 to 239.255.255.255. T he multicast address you need to ent er depends on the config uration of your network . Server uses the f irst two octets of the IP address s[...]

  • Page 65

    TANDBERG Content Server printable online help 65 Field Field description Usage tips Write movies to an alternate location Select to write m edia to an external stream ing server using a shared drive or UNC path. Choose this option if the streaming server is on an external ser ver which has a shared drive accessible to th e Content Server. Enter the[...]

  • Page 66

    TANDBERG Content Server printable online help 66 (RTSP) on-dem and streaming of MPEG -4 for QuickT ime . Only QuickT ime and Darwin Stream ing Servers are supporte d for streaming MPEG -4 for Quick Time content. Saving the Media ser ver configuration check s that the server is available at the specified server address and displa ys the server t y p[...]

  • Page 67

    TANDBERG Content Server printable online help 67 Field Field description Usage tips from 30000 to 30030. Ensure that you select ports th at are NOT being used b y the Content Server. User name The user nam e to authenticate to the streaming serv er. Password/Password confirm The password to auth enticate to the streaming ser ver. Use default live U[...]

  • Page 68

    TANDBERG Content Server printable online help 68 Field Field description Usage tips Write movies to an alternate location Select to write m edia to an external stream ing server using a shared drive or UNC path. Choose this option if the streaming server is on an external ser ver which has a sh ared drive accessible to th e Content Server. Enter th[...]

  • Page 69

    TANDBERG Content Server printable online help 69 Saving the Media ser ver configuration check s that the server is available at the specified server address and displ ays the server t y pe, if the inf ormation is available. Unicast live streaming from the W owz a Media Server for F lash (RTSP announce) is a lso tested when the M edia server configu[...]

  • Page 70

    TANDBERG Content Server printable online help 70 Field Field description Usage tips Server settings Name A descriptive nam e for the Media server config uration. The server nam e is used in the Tem plate and Manage out puts pages when select ing a Media server conf iguration. This is a required field. Server address The IP address or DN S name of t[...]

  • Page 71

    TANDBERG Content Server printable online help 71 Field Field description Usage tips On demand settings Write movies to the default media location Select to have m edia written to the Content Server‘s d efault media location: this will either be the E drive of the C ontent Server or an altern ate storage location if you have a N AS configured. Do [...]

  • Page 72

    TANDBERG Content Server printable online help 72 Field Field description Usage tips this Media server requ ire different path or f ilename inform ation fro m that gener ated by the Content Ser ver. Enter the URLs for the Main and Dual video stream s and choose whether the filenam e will be appended to the alterna te URLs. Media serv er configuratio[...]

  • Page 73

    TANDBERG Content Server printable online help 73 Field Field description Usage tips Server. Broadcast point . Broadcast point The Broadcast point f or the streaming server. T his is used in the default live URL. If you have not m anually changed i t on your external server, the broadcast mount point for Server G2 is "encod er", and for Se[...]

  • Page 74

    TANDBERG Content Server printable online help 74 Field Field description Usage tips Use default on demand URLs Select to use the def ault on demand URLs genera ted by the Content Server. If you select this op tion, also enter the Broadcast point . Broadcast point The Broadcast point f or the streaming server. T his is used in the default live URL. [...]

  • Page 75

    TANDBERG Content Server printable online help 75 Media serv er configuration: iTunes U Serv er iTunes U is a third -party product provided b y Apple. For setup and supp ort information on iTunes U, go to: http://www.a pple.com/support/itunes_u/ . Field Field description Usage tips Server settings Name A descriptive nam e for the Media server config[...]

  • Page 76

    TANDBERG Content Server printable online help 76 Display ing the Call configuration s list To display the Cal l configurations list, go to Management settings > Call configurat ions . The Content Server is d elivered with a default S y stem Call configuration. It is used in the pre - installed Recording aliases - Default OnDem and Only and Def a[...]

  • Page 77

    TANDBERG Content Server printable online help 77 Ad ding and editing Call configur ations Site managers can a dd and edit Call configuratio ns. The Call configuration is use d by a Recording alias. See Understa nding recording configurati ons . To add a new Call configuration: 1. Go to Management settings > C all configurations . 2. Cl ick A dd [...]

  • Page 78

    TANDBERG Content Server printable online help 78 Field Field description Usage tips codecs advertized for c all s using th is Call configuration. compliance. Audio codecs Select the audi o codecs to be advertized for c all s using th is Call configuration. G.711 must be enab led for standards compliance.[...]

  • Page 79

    TANDBERG Content Server printable online help 79 Understandi ng groups & users A ccess to view conferences W ho can v iew conferences can be configured: Content Server w ide with the Allow Gue st Access field in Site sett ings . o W hen guest access is sele cted, entering the Content Server‘s address in a web browser displays the View confere[...]

  • Page 80

    TANDBERG Content Server printable online help 80 Who can view or edit a conference A conference specif ies who can view it and who can edit it. Users who can vie w a conference see the conference in the l isting and are able to watch and do wnload it. Editors of a conference can edit conference perm issions and metadata , use the Content Editor to [...]

  • Page 81

    TANDBERG Content Server printable online help 81 displayed but the y can find out their role after the y have logged in by going to thei r Preferences . See Editing user preferenc es . Note : Before chang ing authentication m ode to LDAP, a site m anager must add at least one LD AP group or user with t he site manager role to the Co ntent Server. U[...]

  • Page 82

    TANDBERG Content Server printable online help 82 5. Add every user indiv idually to the Content Server in the Add grou ps or users page with the correct role (viewer, c reator or site manager). Se e Adding and upda ting groups & users . Local users must be entered in the format: MACHINEN AMEus er.name:Display Nam e (optional). Note that local [...]

  • Page 83

    TANDBERG Content Server printable online help 83 Display ing the Groups & users l ist The Content Serv er has one predefined user - the loca l administrator with the def ault password TANDBERG. W e strongly recomm end that y ou chang e this password - see Changing th e local administrator account p assword . Users can access the Content Ser ver[...]

  • Page 84

    TANDBERG Content Server printable online help 84 Adding & updating grou ps and users Site managers can a dd new groups or users to give them a role (see below), and up date existing ones. TANDBERG recom mends working with grou ps w here possible and then us ers can be added automatically: if y ou have n ot already done so, read the topic Unders[...]

  • Page 85

    TANDBERG Content Server printable online help 85 Field Field description Usage tips per page page in the View conferences pag es. 10 or 20. Conference Category on login The conference Cate gory displayed in the View conferences pages when you log in. S ee Displa ying the Categories list for more inform ation. Recording aliases per page Only display[...]

  • Page 86

    TANDBERG Content Server printable online help 86 Display ing the server overv ie w To display the Server overview page go to g o to Management s ettings > Server overview . T his page displays the status of the Content Server and is autom atically updated every ten sec onds. On a standalone Content Server, apart from adding option keys to activa[...]

  • Page 87

    TANDBERG Content Server printable online help 87 Field Field description Usage tips interface for W indows Server adm inistration: go to Maint enance > Shutdown > Restart . Error : The Content Server is out of disk s pace - less than 5% disk space rem ains free on the C: or E: drive, or on the network attached storage (NAS), or the Content Se[...]

  • Page 88

    TANDBERG Content Server printable online help 88 Field Field description Usage tips Path/disk space The total available disk space, free disk space and the f ree disk space as a percentage of the total for the C: and E: drives. If th e media storage location is o n a NAS (see below), disk space on the NAS is also displayed. The graphic space i ndic[...]

  • Page 89

    TANDBERG Content Server printable online help 89 Configuring site se ttings Site settings m ust be configured before using th e Content Server. To ope n Site settings, go to Management Settings > Site settings . Most settings in the Site settings page can be app lied while the Content Server is in a call w ithout affecting current calls; ho weve[...]

  • Page 90

    TANDBERG Content Server printable online help 90 Field Field description Usage tips Frontend address The IP address or DN S name of the Content Server. C licking Save check s the address. Changes to t his page are not saved if a connection ca nnot be made to the specified address or it is not that of this Content Server. If specified, this addres s[...]

  • Page 91

    TANDBERG Content Server printable online help 91 Field Field description Usage tips prefix be entered before t he E.164 alias of a Recording alias when calling the Content Server. prefix will be used f or Recording aliases with no live stream ing outputs; the live gateway prefix will be used for Recording aliases with live streaming outputs. For m [...]

  • Page 92

    TANDBERG Content Server printable online help 92 Field Field description Usage tips Q.931 ports in th e Gatekeeper settings section abov e. The port range specif ied in Port Range , above for exam ple 3230 to 3270. Contact y our TAN DBERG reseller for m ore information. SIP settings Registration status Displays the status of Cont ent Server‘s reg[...]

  • Page 93

    TANDBERG Content Server printable online help 93 Field Field description Usage tips If you select either Domain or LDAP authentication, expan d the LDAP server section and enter the details of a Microsoft Active Director y server. To enter details for more than one LD AP server, click A dd LDAP server . Curr ently, only Microsoft Active Director y [...]

  • Page 94

    TANDBERG Content Server printable online help 94 Field Field description Usage tips Base DN exam ples: OU=employees,DC =company,DC=com OU=mark eting,OU=employees,DC=co mpan y ,DC=com In this exam ple, OU ‗ m arketing‘ is contained within the OU ‗employees‘; therefore, OU=employees,DC =company,DC=com identifies all em ploy ees incl uding the[...]

  • Page 95

    TANDBERG Content Server printable online help 95 Field Field description Usage tips after conference has finished conference f inishes and then com plete the other fields in this sec tion. Clicking Save checks the em ail SMTP settings and a warning is displa yed if a connection to the SMPT server f ails. However, changes to the page are still sav e[...]

  • Page 96

    TANDBERG Content Server printable online help 96 Field Field description Usage tips Recording alias is use d for recording and/or stream ing the call. Default M edia server configurations Specify which Media s erver configuration is shown by default in th e Media server configurations lists when adding or editing a Template, or in the Manage output[...]

  • Page 97

    TANDBERG Content Server printable online help 97 Display ing gatekeeper registra tions To display detailed information about gatek eeper registrations, go to Management settings > Site settings and click View all gatekeeper registrations . T his is a status page: you cannot ed it any fields. The follo wing information is displa yed . Field Field[...]

  • Page 98

    TANDBERG Content Server printable online help 98 Display ing SIP registratio ns To display detailed information about registrations with a SIP registrar, go to M anagement settings > Site settings and c lick View all SIP regist rations . This is a sta tus page: you cannot edit an y fields. The following inform ation is displa y ed. Field Field d[...]

  • Page 99

    TANDBERG Content Server printable online help 99 Exporting and i mporting conferences Conferences can be cop ied from one Content Server to other Conten t Servers by site m anagers, one at a time. T o do this, use the export/im port functionality. Cop y ing a conference involves: 1. E xporting the co nference as a .tcb file. 2. Downloading this fil[...]

  • Page 100

    TANDBERG Content Server printable online help 100 4. Click Dow nload exported conference a nd save the exported .tcb file to an external networ k location. The .tcb file rem ains on the source Content Ser ver for a week f rom the date of exporting before being automatically deleted. D uring this time you can upd ate the inform ation and outputs for[...]

  • Page 101

    TANDBERG Content Server printable online help 101 Display ing the cluster ov ervie w Up to ten Content Ser vers can be clustere d to increase the total call capac ity and improve redundanc y and resilience. Such a cluster uses scalabl e external storage, an exter nal Microsoft SQL Server database, a nd provides one web interf ace for viewing and m [...]

  • Page 102

    TANDBERG Content Server printable online help 102 Working w it h the logs To view the Content Server logs go to Management sett ings > Server logs . T he logs from the Content Engine are displayed by default: to vie w other logs, select from the drop -down list. To view a log, click the name of the log file and select to open it o r save it. If [...]

  • Page 103

    TANDBERG Content Server printable online help 103 Content Lib rary logs The Content Librar y logs include inform ation reported by the web interf ace. Most log entries can be ignored unless som ething unexpected has occ urred while using the interface. The phperror log file ro lls automatically when the file size is approx imately 5 MB: c lick Roll[...]

  • Page 104

    TANDBERG Content Server printable online help 104 Backing up and restoring the Co ntent Serv er TANDBERG recomm ends that you back up the Content Server regularl y and also before you upgrad e it or install a securit y update. This topic explains how t o do both scheduled and ad hoc b ackups. It also provides instructions for restoring the Conten t[...]

  • Page 105

    TANDBERG Content Server printable online help 105 5. In W hat to back up, select Let me choos e what to back up and click Next . 6. In Items to back up, expand My computer, select Local Disk [C:] , Local Disk [E:] and System State and click Next . 7. In Backup t y pe, destination and name, browse to the network loc ation or USB driv e that you want[...]

  • Page 106

    TANDBERG Content Server printable online help 106 14. In Completing the bac kup or restore wizard, check the summar y of your choices a nd click Finish to schedule th e backup. The back up process will run according to th e schedule that you set up. Restoring from a backup Make sure that y ou are using a backup tak en from the same Content Ser ver [...]

  • Page 107

    TANDBERG Content Server printable online help 107 Shutting down and restarting the Content Server The Content Serv er can be shut down using the LCD panel. TANDBERG r ecommends tha t you end all calls on the Content Server before you shut do wn; otherwise the conferenc es may fail. Note: If calls are in progress when the shut d own occurs, the reco[...]

  • Page 108

    TANDBERG Content Server printable online help 108 Restarting the Co ntent Serv er 1. Ma ke sure that the Content Server is not record ing or transcoding; that is, the LCD displays online. 2. P ress to display the LCD's main menu. 3. Go to Commands > Restart . 4. S elect Yes to c onfirm. You see the m essage 'Restarting' on the LCD[...]

  • Page 109

    TANDBERG Content Server printable online help 109 Upgrading t he Content Serv er It is a good idea to regu larly check for upgrades to the Cont ent Server software on the T ANDBERG web site. To upgrade the Content Server, r ead the Release notes f or the release that y ou are upgrading to and th en follow the instructions bel ow. Note that you will[...]

  • Page 110

    TANDBERG Content Server printable online help 110 Applying security updates TANDBERG recomm ends that y ou check the TANDBERG FTP site regularl y for new security updates and apply them to ensur e that your Content Ser ver is protected with the m ost up - to -date securit y patches released b y Microsoft. Go to http://ftp.tandberg .com/pub/ softwar[...]

  • Page 111

    TANDBERG Content Server printable online help 111 Using the w eb interface for Windo w s Server administration Open the web interfac e for W indow s Server adm inistration in a ne w window by going to Management settings > Window s server . This page can also be accessed by t y ping https://<ContentServerI PAddress>:8098 in the W eb browse[...]

  • Page 112

    TANDBERG Content Server printable online help 112 Using Windo ws Remote Desktop Connection W indow s Remote Desk top Connection is used for a n umber of ad ministrative task s: Upgrading the Conten t Server Using the TCS wi zard to store recordings extern ally Backing up and restori ng Applying securit y updates Importing & exporting co nferenc[...]

  • Page 113

    TANDBERG Content Server printable online help 113 Setting the s ystem date & time It is important that the system date, tim e and time zone are correct. The y are set as par t of the installation procedure (see the TCS Getting St arted Guide), but can be upda ted if required, as follows. 1. Open the W indows Server adm inistration interface: go[...]

  • Page 114

    TANDBERG Content Server printable online help 114 Port information Ports used by the Co ntent Server Port Transport La y er Protocol Used by Open on the Con tent Server Firewall 80 TCP Content Server web interface (HTTP) Yes 443 TCP Content Server web interface using SSL (HTTPS) Yes 554 TCP, UDP W indow s Media Stream ing Server RTSP Protocol Yes 1[...]

  • Page 115

    TANDBERG Content Server printable online help 115 Ports for streamin g from the C ontent Serv er Streaming W indow s Med ia from the Content Server us es the following ports: Port Streaming M edia Protocol Firewall Information 554 RTSP At least one of these p orts needs to be open between the Content Server and the W indows Media player. For true ([...]

  • Page 116

    TANDBERG Content Server printable online help 116 No te : The Windows Media player will autom atically use protocol rollover if necessary . The default streaming protoco l for the W indow s Media player is R TSP on port 554. If the p layer cannot obtain the stream us ing RTSP (because the port is blocked on a f irewall, for ex ample), then it will [...]

  • Page 117

    TANDBERG Content Server printable online help 117 Changing th e local administra tor account pass w ord The local adm inistrator account is a built-in W indow s account that has complete access to the local system. It has been ad ded to the Content S erver‘s Groups and users list as <machine - name>Adm ini strator wit h a site manager ro l[...]

  • Page 118

    TANDBERG Content Server printable online help 118 Restoring to Conte nt Serv er defaults You can restore the Content Server to its def ault settings, partiall y or fully, using the LCD and the buttons on the front panel: A partial restore (us ing ConfigRestore ) deletes all user -created Recording aliases, Med ia server configurations, Ca ll config[...]

  • Page 119

    TANDBERG Content Server printable online help 119 No network The Content Serv er has no connection to t he network. Buttons Enters Edit m ode, confirms an entry. Returns to the previous menu, exits Edit m ode without saving. and Moves between m enu items, moves betwee n values in a num erical address and modifies num erical values. Restoring the de[...]

  • Page 120

    TANDBERG Content Server printable online help 120 License, c opyrig ht and tradema rk infor matio n TANDBERG copyrig ht Copyright © 2006 - 2009 TANDBERG Telecom AS. All rights reserv ed TANDBERG is a registere d trademark of TANDBERG in the United States and/or other countries . Third party licenses informat ion Amended / expanded c opyright notic[...]

  • Page 121

    TANDBERG Content Server printable online help 121 FOR ANY DIRECT , INDIRECT, INCIDENT AL, SPECIAL, EXEMPLAR Y, OR CONSEQUENT IAL DAMAGES (INCLUDING , BUT NOT LIMITED TO, PROCUREM ENT OF SUBSTIT UTE GOODS OR SERVICES; LO SS OF USE, DATA, OR PROFIT S; OR BUSINESS INT ERRUPTION) HOW EVER CAUSED AND ON A NY THEORY OF LIABILIT Y, W HETHER IN CONT RACT, [...]

  • Page 122

    TANDBERG Content Server printable online help 122 License for scr iptaculous: script.aculo.us is licens ed under the terms of the MIT License. Copyright (c) 2005 T homas Fuchs (http://script.acu lo.us, http://mir.aculo.us) Permission is hereb y grant ed, free of charge, to an y person obtaining a cop y of this software and associated docum entation[...]