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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of TANDBERG IP GW 3500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Table of contents for the manual
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Page 1
Codian IP Gateway IP GW 3500 Series Getting started[...]
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Page 2
Codian IP Gateway IP GW 3500 Series Getting started[...]
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Page 3
Copy right © Codian 2008. All rights reser ved. This Getting Star ted Guide ma y not be copied, photocopied, translated, r eproduc ed, or con verted into any electronic or machine-readable form in whole or in par t without prior wr itten appro v al of Codian Limited. Codian Limited reser ves the r ight to revise this documenta tion and to make cha[...]
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Page 4
T able of conten ts General inf ormation .......... .......... .......... ........... .......... .......... ............. .......... ........... .......... .. .... . 1 About the IP Gatew ay (IP GW) ........... .......... ............ ........... .......... ........... ............ ... 1 Package conte nts .... .......... .......... ............. ...[...]
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Page 5
General information 1 General informa tion About the IP G atewa y (IP GW ) The IP GW is a voice and video gate wa y that allows call s to be made betw een pair s of IP endpoints that canno t nor mall y connect dire ctl y to each other . A second Ether net por t allows fo r connections betw een tw o completely independent netw orks of endpoints . A [...]
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Page 6
2 LED behavior T able 1 descr ibes the behavior of the LEDs . T able 1: IP GW LED behavior LED Co lor Indicates Compact Flash Activity Flashing gr een One of: the IP GW is booting a configuration change has been made the configuration is being transferred by F T P Console Link Green A PC is connected to the console port Status Green The[...]
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Page 7
General information 3 Ethernet P or t Status, for each Ether net por t: FDX Green The link has been negotiated as a full- duplex link Act Green Pa c kets ar e being transmitted on this por t Link Green The speed of the link from this port, which is either 10, 100, or 1000 Mbps P ow er Blue The IP GW is receiving po w er T able 1: IP GW LED behavior[...]
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Page 8
4 Co nnecting the IP GW Before you star t Step one: Connect power Connect the po w er connector on the rear of the unit to the pow er supply using the supplied po wer ca ble . (There is no On/Off switch.) Connecting po w er causes the Po w er LED to light blue and when the IP GW has booted (which can take up to tw o minutes), the Status LED will li[...]
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Page 9
Initial configuration 5 Initial configur ation Step one: Connect to the console port 1 Ensure po wer is connected to the IP GW and the Status LED is green. 2 Connect the console por t of the IP GW to the ser ial por t of your PC using the blue RJ45 to DB9 cab le supplied. 3 Use a ser ial ter minal program, suc h as SecureCR T or HyperT erminal, to [...]
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Page 10
6 Step three: Assign an IP address to P or t A The default setting for the IP GW is to use DHCP to obtain an IP address for P or t A. Y ou can assign a static IP address if you pr efer or if a DHCP ser ver is not a vailab le. If you want the IP addr ess of the IP GW to be ass igned by y our DHCP ser ver , omit this step . T o assign a static IP[...]
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Page 11
Configuring the IP GW 7 Co nfiguring the IP GW Step one: Log in to the IP GW All administration of the IP GW is perfor med through the web interface. T o log in to the w eb interface of the IP GW: 1 Use your bro wser to naviga te to the IP address of the IP GW (to disco ver the IP address, r efer to the pre vious section). 2C l i c k Click here to [...]
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Page 12
8 Step three: C onfigure the default gatew ay and routes (optional) If the netw orks to whic h you connect contai n mor e than one subnet, yo u might need to c hange the default gatewa y preference on the IP GW (default se tting is P o r t A). Y ou might also need to add routes to the configuration of the IP GW to indicate which interface will be u[...]
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Page 13
Configuring the IP GW 9 Step five: C on figure the auto attendant menus (optional) Depending on the proposed configura tion of yo ur dial plan, and the settings fo r failed calls, caller s can be connected to an auto at tendant menu. The IP GW pro vides a highly flexib le menu-creation featur e . This enables y ou to crea te a menu (or a multi- la [...]
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Page 14
10 Step sev en: Add endpoints and call groups (optio nal) Y ou can pre-configure a list of endpoints on the IP GW. F or these endpoints, an operator or caller can simpl y c hoose the e ndpoint's name from an onscreen address book, rather than ha ving to type in the endpoint's address when a caller wants to be connected to that endpoint. Y[...]
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Page 15
Checking for updates 11 Checking for updates It is a good idea to regularl y c hec k for updates to the main IP GW software image . This section describes how to upgrade the IP GW using the w eb interface . Note that you can also upgrade the IP GW using FTP; this can be more reliab le if you are upgrading the device remotely . Upg rading your de vi[...]
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Page 16
12 T r oubleshooting and technical suppor t information Using the ev ent log to help solve a problem Unless you are ex periencing a prob lem, all e v ent logging sources should be set to the default, which is Errors, warnings and information . F or more infor mation about configur ing the ev ent log, refer to the online help accessible from the w e[...]
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Page 17
Technical specifications 13 T echnical specifications P ow er requiremen ts Over- current protection Ensure the suppl y to this unit is protected b y a branch circuit protector rated b y a maximum of 20A. Operating environment The IP GW must only be used within the follo wing envir onmental conditions: Anti-sta tic precautions When ser vicing or re[...]
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Page 18
61-0014-03[...]