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Technicolor - Thomson Thomson CABLE MODEM manual

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Table of contents for the manual

  • Page 1

    CABLE MODEM Internet On/Off Cable Activity Cable Link Message PC Link Internet 16500150 cover 12/6/04, 6:36 PM 1[...]

  • Page 2

    CAUTION Disconnect power before servicing. CAUTION T o ensure reliable operation and to pr event overheating, provide adequate ventilation for this modem and keep it away from heat sour ces. Do not locate near heat registers or other heat-producing equipment. Pr ovide for free air flow around the cable modem and its power supply . DOCSIS (DCMXX5) o[...]

  • Page 3

    1 T able of Contents Introduction ......................................................................................................................................... 2 Cable Modem Features ........................................................................................................... ....................................... 2 What?[...]

  • Page 4

    2 Introduction Cable Modem Features • DOCSIS models are capable of receiving data at rates of up to 30Mbps ‡ (30 Megabits per second). • Euro-DOCSIS models are capable of receiving data at rates of up to 38Mbps ‡ (38 Megabits per second). • Able to send and receive data over the cable line • Able to connect 2 computers through Ether net[...]

  • Page 5

    3 Introduction Please note that before this page can be displayed, your PC must receive an IP address assignment from the Cable company’s server , over the cable network. You may want to “bookmark” the IP address in your browser after the diagnostics page is displayed. Computer Requirements Personal computer with the following minimum system [...]

  • Page 6

    4 Introduction Placing the Rubber Feet on the Cable Modem Cable Modem Overview Attach the pads to the four posts on the bottom of the modem. What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your personal computer and a cable Internet Service Provider (ISP). It converts infor mation that originates fr[...]

  • Page 7

    5 What the Modem Needs to Do Its Job • The Right Cable Company: Make sure your local cable company provides data services that use cable industry-standard DOCSIS or Euro-DOCSIS technology compatible with your cable modem. • The Internet Service Provider (ISP): Y our cable company provides you access to an Inter net Service Provider (ISP). The I[...]

  • Page 8

    6 Please verify the following with the cable company: • The cable service to your home supports DOCSIS-compliant or EuroDOCSIS-compliant two- way modem access. • Y our Inter net account has been set up. • Y ou have a cable outlet near your PC and it is ready for cable modem service. Note: It is important to supply power to the modem at all ti[...]

  • Page 9

    7 Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the USB or Ethernet port on your computer and install the necessary software. Please refer to figure 1 to help you connect your cable modem for the best possible connection. Attaching the Cable TV wire to the Cable Modem 1. Locat[...]

  • Page 10

    8 Connecting the Cable Modem Fig. 2: USB Connection 3VDC 800mA ETHERNET USB RESET CABLE Important Connection Information The cable modem supports both Ethernet and USB connections simultaneously (if allowed by your cable provider). Coaxial Cable AC Power Supply Note: Only use the power supply provided with this unit. Using other power supplies may [...]

  • Page 11

    9 Below are important points to remember before you connect the cable modem: • Y ou should have a Windows® 98 SE (Second Edition), Windows Me (Millennium Edition), Windows 2000, or Windows XP operating system to use the Universal Serial Bus (USB) connection. • For Ethernet connections, go to page 22. USB Connection The cable modem CD included [...]

  • Page 12

    10 Connecting the Cable Modem Using Windows 98 SE for USB Connection Follow steps 6 through 14 if you have a Windows 98 SE operating system: 6. When the “Add New Hardware Wizard” appears, click “Next” to initiate the search for drivers for your USB device. (Fig. 3) Note: If the “Add New Hardware Wizard” did not automatically appear , Wi[...]

  • Page 13

    11 Connecting the Cable Modem 10. The search should find the driver for the “RCA or Thomson USB Cable Modem” (Fig. 7). To confirm that this is the case, click “Next” to continue and pr oceed to step 12. Otherwise, see step 11. Important: Do NOT continue if the search finds “USB Composite Device” driver . Proceed to step 11. 11. Follow t[...]

  • Page 14

    12 12. Windows should now prompt you to install the “RCA or Thomson USB Cable Modem” driver . Click “Next” to install the driver . At this point, your PC needs to copy Windows 98 SE specific files. If these files are not located on your hard drive, you may need to insert your Windows 98 SE installation media (i.e., Windows disks or W indows[...]

  • Page 15

    13 Connecting the Cable Modem 15. The cable modem installation is now complete. To validate a proper installation, per form the following instructions: A. Click on the “Start” icon in the lower left-hand corner of your screen. B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears. C. Double-click on t[...]

  • Page 16

    14 Connecting the Cable Modem Using Windows 2000 for USB Connection Follow steps 6 through 14 if you have a Windows 2000 operating system: 6. When the “Found New Hardware Wizard” appears, click “Next” to initiate the search for drivers for your USB device (Fig. 10). Note: If Windows 2000 does not recognize the cable modem’ s presence, you[...]

  • Page 17

    15 9. The search should find the driver for the “RCA or Thomson DCM xxx Cable Modem” (Fig. 13). To confir m that this is the case, click “Next” to continue and proceed to step 11. Otherwise, see step 10. Important: Do NOT continue if the search finds “USB Composite Device” driver . Proceed to step 10. 10. Follow these instructions ONL Y[...]

  • Page 18

    16 11. Windows should now prompt you to install either the “RCA or Thomson USB Cable Modem” or “RCA or Thomson DCM xxx Cable Modem.” Click “Next” to install the driver . At this point your PC needs to copy Windows 2000 specific files. If these files are not located on your hard drive, you may need to insert your Windows 2000 installatio[...]

  • Page 19

    17 Connecting the Cable Modem 14. The cable modem installation is now complete. To validate a proper installation, perfor m the following instructions: A. Click on the “Start” icon in the lower left-hand corner of your screen. B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears. C. Double-click on t[...]

  • Page 20

    18 Fig. 18 Fig. 17 Connecting the Cable Modem Using Windows Me for USB Connection Follow steps 6 through 9 if you have a Windows Me operating system: 6. Windows Me will briefly display the “Found New Hardware Wizard,” and automatically proceed to the “Add New Hardware Wizard” (Fig. 16). Choose the “Automatic search for a better driver (Re[...]

  • Page 21

    19 Connecting the Cable Modem 9. The Thomson cable modem installation is now complete. To validate a proper installation, perfor m the following instructions: • Click on the “Start” icon in the lower left-hand corner of your screen. • Select “Settings,” followed by “Control Panel.” The “Control Panel” window will appear . • Do[...]

  • Page 22

    20 Fig. 19 Fig. 20 Using Windows XP for USB Connection Follow steps 6 through 9 if you have a Windows XP operating system: 6. Windows XP will briefly display the “W elcome to the Found New Hardware Wizard,” (Fig. 19) and ask you to insert the installation CD-ROM that came with the unit. Choose the “Install the software automatically (Recommen[...]

  • Page 23

    21 Fig. 21 8. When the “Completing the Found New Hardware Wizard” window appears, click “Finish” to complete the process (Fig. 21). 9. The Thomson cable modem installation is now complete. To validate a proper installation, per form the following instructions: • Click on the “Start” icon in the lower left-hand corner of your scr een. [...]

  • Page 24

    22 Ethernet Connection to One Computer Make the connections to the modem in the following sequence (Fig. 22): 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled “CABLE.” 2. Insert the plug from the AC power supply into the power AC jack on the cable modem and the [...]

  • Page 25

    23 Connecting More Than T wo Computers to the Cable Modem If you need to connect more than two computers or if you need to connect two computers but USB is not available, you’ll need the following additional equipment (if supported by your cable operator): • Crossover -wired, or “null,” category 5 Ether net cable for the cable modem to be c[...]

  • Page 26

    24 1. Tuning – The cable modem is functional and searching for a downstream cable modem service channel on your cable system. 2. Ranging – The modem is now tuned to a downstream cable modem channel and can now receive data. Now it searches for an upstream channel so that it can send data. 4. Configuring – The cable modem received its IP addre[...]

  • Page 27

    25 Buttons INTERNET ON/OFF* – Turns the Inter net connection ON and OFF for additional security. In OFF mode, the CABLE ACTIVITY LED is also disabled. Important: Do not press this button when transmitting data over the Internet. The information will be lost and your Internet connection disabled. Additional Information Note: If all of the lights a[...]

  • Page 28

    26 Internet On/Off Cable Activity Cable Link Message PC Link Internet Internet On/Off Cable Activity Cable Link Message PC Link Internet x Internet On/Off Cable Activity Cable Link Message PC Link Internet Internet On/Off Cable Activity Cable Link Message PC Link Internet x x x x x Internet On/Off Cable Activity Cable Link Message PC Link Internet [...]

  • Page 29

    27 Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access. Q. How do I get the system installed? A. Professio[...]

  • Page 30

    28 Frequently Asked Questions Q. What is DOCSIS and what does it mean? A. “Data Over Cable Service Interface Specifications” is the industry standard that most cable companies are adopting as they upgrade their systems. Should you ever decide to move, the Euro-DOCSIS cable modem will work with all upgraded cable systems that are EuroDOCSIS-comp[...]

  • Page 31

    42 FCC Information FCC Declaration of Conformity and Industry Canada Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful inter ference, and (2) this device must accept any inter ference received, including interference that may cause undesired op[...]

  • Page 32

    43 Connecting the Cable Modem 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled CABLE. 2. a. Insert the plug from the AC power supply into the power AC jack on the cable modem. b. Insert the power cord into the AC adapter , and then plug into an AC outlet. 3. For USB[...]

  • Page 33

    44 Button/Light/LED Indicators Quick Reference * Actual button or LED names may vary per model. Internet On/Off Cable Activity Cable Link Message PC Link Internet INTERNET ON/OFF* – Turns the Inter net connection ON and OFF for additional security. In OFF mode, the CABLE ACTIVITY LED is also disabled. Do not press this button when transmitting da[...]

  • Page 34

    45 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector , used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and “T” means twisted pair cable. DHCP (Dynamic Host Control Protocol) – A protocol which allows a server to dynamically assign IP addresses to works[...]

  • Page 35

    Thomson Inc. 10330 North Meridian Street Indianapolis, IN USA 46290 © 2004 Thomson Inc. T rademark(s) Registered Printed in T aiwan TOCOM 16500150 THOMSON 16500150 IB 12/6/04, 6:36 PM 46[...]