Tektronix PHASER 240 manual

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Tektronix PHASER 240 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Tektronix PHASER 240, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Tektronix service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Tektronix PHASER 240.

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Table of contents for the manual

  • Page 1

    User Manual Phaser™ 240 Color Printer First printing February 1995 070-9238-00[...]

  • Page 2

    Copyright © 1995 by T ektronix, Inc., W ilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be r eproduced in any form without permission of T ektronix, Inc. This instrument, in whole or in part, may be protected by one or mor e U.S. or foreign patents or patent applications. Infor[...]

  • Page 3

    Phaser™ 240 W arranty T ektronix warrants that the Phaser 240 will be fr ee from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the Phaser 240 pr oves defective during the respective warranty period, T ektronix, at its option, will either r epair the defective product without char ge for parts and [...]

  • Page 4

    Users saf ety summary T erms in manual: CAUTION Conditions that can result in damage to the pr oduct. W ARNING Conditions that can result in personal injury or loss of life. P ower source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cor d and connect[...]

  • Page 5

    User Manual v Contents 1 Introduction 2 Getting Set Up At a glance 2-1 Setting up the printer 2-2 What you get with your printer 2-2 Printer options 2-4 Installing the optional Lower Tray Assembly 2-5 Removing the packing material from inside the printer 2-7 Install the transfer roll 2-8 Adding paper or transparencies 2-9 Installing options 2-13 Co[...]

  • Page 6

    vi Phaser 240 Color Printer 3 Printing Which computer? 3-1 Printing from a PC (Windows) 3-2 Printing from a PC (DOS) 3-3 Printing from a Macintosh 3-4 Using the Phaser 240 driver 3-4 Using the Phaser 240 GX driver 3-5 Printing from a Unix or VMS workstation 3-6 Printing from specific applications 3-8 Margins and print area 3-9 Perforated paper and [...]

  • Page 7

    User Manual vii 4 Caring for Your Printer Overview 4-1 Importance of cleaning 4-1 When to clean 4-2 Cleaning kit 4-3 Cleaning the printer (with every transfer roll change) 4-4 Cleaning the thermal head and transfer roll guide 4-4 Cleaning the paper-feed rollers 4-5 Cleaning the paper-pick rollers 4-6 Cleaning the printer (every 5,000 prints) 4-10 C[...]

  • Page 8

    viii Phaser 240 Color Printer 6 Troubleshooting Clearing transfer roll jams 6-1 Clearing paper jams 6-2 Problems and solutions 6-5 If you can't make a print 6-5 Media problems 6-8 Problems with image size and position 6-9 Print quality problems 6-10 Startup page prints even though it is disabled 6-12 Printing the configuration page 6-13 Whom t[...]

  • Page 9

    User Manual ix C Moving Your Printer Changing the line voltage C-1 Repacking your printer C-2 D Regulatory Information Index[...]

  • Page 10

    x Phaser 240 Color Printer[...]

  • Page 11

    User Manual 1-1 Chapter 1 Introduction The T ektr onix Phaser 240 is a thermal-wax color printer that provides superior quality A/Letter-size and A4-size color prints. The printer provides color printing at speeds up to two pages per minute with P ANT ONE Color-appr oved and T ekColor imaging enhancements. The Phaser 240 delivers 300 x 300 dots-per[...]

  • Page 12

    1 Introduction 1-2 Phaser 240 Color Printer The Phaser 240 printer works with Macintosh computers, IBM Personal Computers and compatibles, and various workstations. Y ou can print fr om several computers at the same time because the printer supports simultaneous input through parallel and LocalT alk ports. An optional Ethernet interface provides Et[...]

  • Page 13

    User Manual 2-1 Chapter 2 Getting Set Up At a glance T o install your printer , perform the steps listed her e. The following pages provide detailed installation instr uctions. If you used the pictorial installation instructions, you have alr eady performed Steps 1 and 2. Begin with Step 3; turn to “Installing a driver on your computer” on page[...]

  • Page 14

    2 Getting Set Up 2-2 Phaser 240 Color Printer Setting up the printer What y ou g et with y our printer 1. Paper tray(s) 2. Sample transfer roll 3. Power cord 4. T ekColor Car e envelope (includes the registration car d) 5. Cleaning kit 6. Phaser 240 Color Printer User Manual 7. Supplies information sheet 8. T ranspar encies 9. Thermal-transfer pape[...]

  • Page 15

    Getting Set Up 2 User Manual 2-3 User Manual 3 5 6 4 8 9 10 11 2 Transfer Roll Cleaning Kit Reference Manual 1 Transparency Sample Paper Sample TekColor Care 9238-01 7 Supplies[...]

  • Page 16

    2 Getting Set Up 2-4 Phaser 240 Color Printer Printer options 1. Lower T ray Assembly 2. Ethernet SIMM 3. Font SIMM (adds 22 fonts for a total of 39 fonts) 4. Memory (add a single 4-, 8-, or 16-Mbyte SIMM) 5. Network Utilities for Phaser Color Printers manual and diskettes 9238-02 5 2 3 4 Network Manual 1[...]

  • Page 17

    Getting Set Up 2 User Manual 2-5 Installing the optional Lower T ra y Assembl y An optional Lower T ray Assembly is available for the Phaser 240 printer (T ektr onix order number 4681FT A). W ith the optional Lower T ray Assembly installed, you can configure the printer to be dual-media capable. For example, you might want to load paper in one tra[...]

  • Page 18

    2 Getting Set Up 2-6 Phaser 240 Color Printer If you have a Lower T ray Assembly , install it by performing these steps: 1. Place the printer on top of the Lower T ray Assembly . 2. Make sure that the left and right alignment pins fi t in the holes in the base of the printer . 3. Plug the Lower T ray Assembly cable into the printer . 4. T o move t[...]

  • Page 19

    Getting Set Up 2 User Manual 2-7 Remo ving the packing material fr om inside the printer 1. Remove the packing tape from the top and fr ont covers. 2. Press the button; open the top cover . 3. Remove the shipping material fr om the sides of the drum. (Keep all shipping material for storing or shipping the printer). 9238-04 2 3[...]

  • Page 20

    2 Getting Set Up 2-8 Phaser 240 Color Printer Install the transfer r oll Note ColorCoat™ transfer rolls ar e used with common laser paper and perforated premium laser paper; Black and 3-Color transfer r olls are used with T ektr onix transparencies and thermal-transfer paper . W ith the top cover still open, install the transfer r oll: 1. Remove [...]

  • Page 21

    Getting Set Up 2 User Manual 2-9 Adding paper or transparencies Unpack the paper tray . Be sure to r emove all adhesive tape. Note The printer uses a different paper tray for each paper size (Letter , Letter-perforated, A4, A4-perforated). The trays are not adjustable. 1. If you are using a tray for perforated paper or transpar encies, set the sele[...]

  • Page 22

    2 Getting Set Up 2-10 Phaser 240 Color Printer 3. Fan the paper or transparencies. 4. Load perforated paper or transpar encies with the perforations toward the fr ont of the tray . 5. Place paper or transparencies in the tray under the hooks . Load transparencies with the film side up. Load thermal-transfer paper with the shiny side up (not applic[...]

  • Page 23

    Getting Set Up 2 User Manual 2-11 6. If your printer has a single paper tray , push the paper tray into the slot. 6 9238-10[...]

  • Page 24

    2 Getting Set Up 2-12 Phaser 240 Color Printer 7. If your printer has a Lower T ray Assembly: a. Install a tray in the lower slot. b. Open the door to install a tray in the upper slot. 9238-11 7a 7b 9238-12[...]

  • Page 25

    Getting Set Up 2 User Manual 2-13 Installing options When you order font, memory , or Ethernet options for the Phaser 240, they are shipped in separate boxes. These options must be installed in the printer before you make communication connections and power up the printer . Follow the instructions included with each option to complete the installat[...]

  • Page 26

    2 Getting Set Up 2-14 Phaser 240 Color Printer Connecting the printer Printer por ts The Phaser 240 printer is shipped standard with the following data ports: ■ LocalT alk ■ Parallel The Phaser 240 also has an Ethernet connector located on the r ear panel. An optional Ethernet interface SIMM must be installed to activate the connector . The opt[...]

  • Page 27

    Getting Set Up 2 User Manual 2-15 LocalT alk connection Y ou can make LocalT alk connections between the printer and a single computer or on a LocalT alk network using a daisy-chain setup. If your LocalT alk installation is complex, or if you need assistance, contact your network system administrator . LocalT alk connectors and cables ar e availabl[...]

  • Page 28

    2 Getting Set Up 2-16 Phaser 240 Color Printer Connecting the printer to a single computer using LocalT alk Y ou can use LocalT alk connectors and cables to connect the printer directly to your computer , without connecting it to any other network. Make sure that the printer is turned off before making any LocalT alk connections. 1. Connect the sho[...]

  • Page 29

    Getting Set Up 2 User Manual 2-17 P arallel connection 1. Connect a parallel interface cable to your computer and to the printer's parallel port. 2. If you have no other connections to make, turn immediately to “Connecting the power and turning on the printer” on page 2-19. After you turn on the printer and install a driver on your compute[...]

  • Page 30

    2 Getting Set Up 2-18 Phaser 240 Color Printer Ethernet connection Ethernet is a communication standar d that supports very high speed data transmission. Ethernet capability is provided by an optional Ethernet SIMM that you must install before powering up the printer . For information on installing the Ethernet SIMM, r efer to the documentation tha[...]

  • Page 31

    Getting Set Up 2 User Manual 2-19 Connecting the power and turning on the printer After you have connected all the interface cables, you ar e ready to connect the power cord and turn on the printer . Caution T o avoid damaging the printer , make sure that the voltage select switch is set to match the AC line voltage for your location and that the p[...]

  • Page 32

    2 Getting Set Up 2-20 Phaser 240 Color Printer When you turn on the printer , it executes a series of self-tests to determine if there ar e any problems. After running self-tests, the printer prints a startup page, if the startup page is enabled (factory default). After r unning self-tests and printing the startup page, the printer is r eady for op[...]

  • Page 33

    Getting Set Up 2 User Manual 2-21 Rear panel at power -up During the first 40 - 60 seconds of the power -up sequence, the rear -panel status indicator ( A ) goes on and of f periodically . After about 40 - 60 seconds, the status indicator blinks continuously , indicating that the printer is ready for normal operation. 9238-19 A[...]

  • Page 34

    2 Getting Set Up 2-22 Phaser 240 Color Printer Startup page The startup page contains information on printer configuration and err or messages. The printer produces a startup page when you turn on the printer and self-tests run successfully , if the startup page is enabled (default setting). The printer takes from 60 to 90 seconds to print the sta[...]

  • Page 35

    Getting Set Up 2 User Manual 2-23 Installing a driver on y our computer Phaser 240 drivers and utilities diskettes Packaged with your printer are the Phaser 240 drivers and utilities diskettes for PC and Macintosh. The drivers and utilities let you select between printer media trays, print quality modes, color correction modes and other features. F[...]

  • Page 36

    2 Getting Set Up 2-24 Phaser 240 Color Printer PC users Microsoft Windo ws The Phaser 240 diskettes include a T ektr onix driver for W indows 3.1 for this printer . If you want to use Microsoft W indows applications with this printer , install the driver onto your PC. The Phaser 240 Drivers and Utilities Printing Reference pr ovides a more detailed[...]

  • Page 37

    Getting Set Up 2 User Manual 2-25 b. If you have the standard 17 fonts, select T ek Phaser 240 (T ekColor) 17 . If you have the optional font upgrade (T ektronix order number 4681F1F) with 22 additional fonts (a total of 39 fonts), select T ek Phaser 240 (T ekColor) 39 . Note If the printer has the font upgrade, you must install the T ek Phaser 240[...]

  • Page 38

    2 Getting Set Up 2-26 Phaser 240 Color Printer e. In the Connect dialog box, select a port: Interface Select Parallel LPT1 or LPT2 Network Network button If you selected a parallel port, go on to Step f . If you clicked on the Network button, the Printers – Network Connections dialog box appears. Fill in each item accor ding to the printer ’s c[...]

  • Page 39

    Getting Set Up 2 User Manual 2-27 DOS Check the list of supported printers in your DOS application for support of the Phaser 240 printer . If the list does not include this printer , check to see if other T ektr onix Phaser series printers are listed and choose one of those. Otherwise, use a generic color PostScript driver . Refer to the Phaser 240[...]

  • Page 40

    2 Getting Set Up 2-28 Phaser 240 Color Printer Macintosh users Install the Phaser 240 driver onto your Macintosh to make the best use of the printer . Phaser 240 driver allows you to select T ektronix Phaser page sizes, upper and lower paper trays, and T ekColor color corrections for a Phaser 240 printer . ■ Use the Phaser 240 driver if you are u[...]

  • Page 41

    Getting Set Up 2 User Manual 2-29 Installing the Phaser 240 driver 1. Make sure that your Macintosh is turned on with System Softwar e version 6.0.7, 7.0 or later installed. 2. Insert the Macintosh Driver and Printer Utilities diskette into the disk drive. When the diskette appears on the desktop, it should be open, showing the icons inside. 3. Dra[...]

  • Page 42

    2 Getting Set Up 2-30 Phaser 240 Color Printer 6. Click the Phaser 240 printer driver icon on the left side of the Chooser . A list appears with the printers you have connected to your Macintosh or printers that ar e available on a network. (If the printer driver icon does not appear , Restart your Macintosh, and repeat the printer driver installat[...]

  • Page 43

    Getting Set Up 2 User Manual 2-31 Installing the Phaser 240 GX driver 1. Make sure that your Macintosh is turned on with QuickDraw GX and System Software version 7.5 installed. 2. Insert the Macintosh Driver and Printer Utilities diskette into the disk drive. 3. When the diskette appears on the desktop, it should be open, showing the icons inside. [...]

  • Page 44

    2 Getting Set Up 2-32 Phaser 240 Color Printer 8. Click on your Phaser 240 in the list of printers on the right side of the Chooser . 9. Click the Create button to create a desktop printer . An icon of the printer appears on the desktop with the same name as the printer selected in the Chooser . 10. Close the Chooser by clicking its close box. 11. [...]

  • Page 45

    Getting Set Up 2 User Manual 2-33 W orkstation user s The printer-contr ol PostScript files that are on the W indows 3.1 Driver and Printer Utilities diskette (PC format) can be used with Unix and VMS workstations. These files let you set up your spooling system to select between media trays, print quality modes, color corr ection modes and other[...]

  • Page 46

    2 Getting Set Up 2-34 Phaser 240 Color Printer Setting up PC por ts (DOS) P arallel por t setup If you are using the printer's parallel port, you should disable timeouts on your computer's parallel port. Disabling timeouts ensur es that large files will print, even if data transmission is slow . The DOS MODE command is used to disable ti[...]

  • Page 47

    Getting Set Up 2 User Manual 2-35 T urning on and off the star tup page Y ou can enable and disable the startup page by sending utility files fr om the printer ’s utilities diskette to the printer . For details on controlling the startup page, refer to the Phaser 240 Drivers and Utilities Printing Refer ence . Even when the startup page is enabl[...]

  • Page 48

    2 Getting Set Up 2-36 Phaser 240 Color Printer[...]

  • Page 49

    User Manual 3-1 Chapter 3 Printing Which computer? Y ou can print to your printer fr om any of the following computers, providing the printer has the appr opriate interface port. Refer to “Printer ports” on page 2-14 for more information. ■ PC — in W indows and in DOS ■ Macintosh ■ Unix and VMS W orkstations T o print fr om a PC r unnin[...]

  • Page 50

    3 Printing 3-2 Phaser 240 Color Printer Printing fr om a PC (Windows) 1. Make sure that the T ektronix driver for W indows has been installed. 2. From the File menu, select the Print Setup command or the similar command in your application. Select the T ek Phaser 240 (T ekColor) driver (the 17-font or 39-font version according to the installation y[...]

  • Page 51

    Printing 3 User Manual 3-3 Printing fr om a PC (DOS) 1. In your application software, set up the printing options for a color printer driver . For more information on making these selections, refer to your application softwar e’s user manual. 2. Make sure that the PC communication ports have been set up correctly . Refer to “Setting up PC ports[...]

  • Page 52

    3 Printing 3-4 Phaser 240 Color Printer Printing fr om a Macintosh The Macintosh Driver and Printer Utilities diskette includes two Macintosh printer drivers that allow you to select printer featur es. Using the Phaser 240 driver 1. Install the T ektr onix printer driver for the Macintosh if needed. Refer to “Macintosh users” on page 2-28 for i[...]

  • Page 53

    Printing 3 User Manual 3-5 Using the Phaser 240 GX driver 1. Install the T ektr onix printer driver for the Macintosh if needed. Refer to “Macintosh users” on page 2-28 for instructions. 2. Select a desktop printer . 3. Print from the driver using one of the following methods: ■ For QuickDra w GX applications Select the desktop printer you wa[...]

  • Page 54

    3 Printing 3-6 Phaser 240 Color Printer Printing fr om a Unix or VMS w orkstation Y ou can print fr om a workstation through Ethernet or parallel interfaces. W orkstation users can print fr om any application that generates color PostScript. For Unix and VMS environments, T ektronix of fers Phaser Print. Phaser Print provides fast raster file and [...]

  • Page 55

    Printing 3 User Manual 3-7 For VMS environments, T ektronix also of fers PhaserSym, a VMS print symbiont. Refer to Appendix B for ordering information. For information on printing from workstations and setting up spooling systems, you can contact HAL, the T ektr onix automated fax system by calling direct ( 503) 682-7450 or , in the United States o[...]

  • Page 56

    3 Printing 3-8 Phaser 240 Color Printer Printing fr om specific applications Refer to the Phaser 240 Drivers and Utilities Printing Reference for information on PostScript printer description files r equired by some applications. In addition, you can get tips on printing fr om certain applications (such as QuarkXPress and PageMaker) by contacting[...]

  • Page 57

    Printing 3 User Manual 3-9 Mar gins and print area When the printer places an image on paper , the image is a bit smaller than the paper size. Y ou may need to adjust the page margins in your application software to match the print ar ea. P erforated paper and transparencies Use T ektr onix perforated paper or transparencies and the T ektronix Phas[...]

  • Page 58

    3 Printing 3-10 Phaser 240 Color Printer Non-perf orated plain paper This illustration shows the lar gest image areas for non-perforated plain paper . All margins ar e 5 mm (0.2 in.), except the bottom margin (21 mm for A4-size, 0.83 in. for A-size). Note The standard trays supplied with the printer are for T ektr onix perforated paper and transpar[...]

  • Page 59

    Printing 3 User Manual 3-11 Using tw o paper trays Note When using a printer with a Lower T ray Assembly , make sure that the door covering the upper slot is closed before you try to make a print from the lower tray . Y ou cannot print from the lower tray with the door open. Y ou can select the Upper or Lower tray by using a T ektronix Phaser 240 d[...]

  • Page 60

    3 Printing 3-12 Phaser 240 Color Printer Selecting driver features Y ou can use the Phaser 240 drivers to select Phaser 240 featur es: ■ Page sizes ■ Paper trays ■ Color corrections ■ Print quality modes For complete instructions on installing and using the Phaser 240 drivers, see the Phaser 240 Drivers and Utilities Printing Reference . Pr[...]

  • Page 61

    Printing 3 User Manual 3-13 Color corrections The default color correction for the Phaser 240 is V ivid Color . Y ou can select between the printer ’s other T ekColor color corr ection modes using a Phaser 240 printer driver or utility files provided on the Phaser 240 drivers and utilities diskettes. For complete information on color corr ection[...]

  • Page 62

    3 Printing 3-14 Phaser 240 Color Printer Fonts Resident typefaces (P ostScript) The Phaser 240 supports 17 fonts in its standard configuration. An additional 22 fonts can be added by installing font upgrade kit 4681F1F . 1. Printer ’s resident typefaces. 2. Additional 22 resident typefaces available with a font SIMM provided in upgrade kit 4681F[...]

  • Page 63

    Printing 3 User Manual 3-15 Resident typefaces (PCL5) For monochrome PCL5 (Printer Command Language) printing (HP LaserJet III emulation), the printer supports Courier , T imes, and Univers typefaces in the following styles and stroke weights: medium, bold, italic medium, and bold italic. Downloading f onts The fonts resident in the printer ar e st[...]

  • Page 64

    3 Printing 3-16 Phaser 240 Color Printer Installing Macintosh screen f onts The Phaser 240 Macintosh diskette includes scr een fonts corresponding to the printer ’s fonts. If these screen fonts ar e not already installed on your system, you must install them if you want to see the printer ’s resident typefaces on the Macintosh scr een. For info[...]

  • Page 65

    Printing 3 User Manual 3-17 Printer languages: P ostScript, HP-GL, PCL5 W ith Adobe IntelliSellect™ technology , Phaser 240 printers automatically sense the language of the print job and pr ocess it accordingly . This is called automatic language selection . Y ou can also set up any printer port to receive one language only . If you set up a port[...]

  • Page 66

    3 Printing 3-18 Phaser 240 Color Printer Printing hints Getting the largest printed picture Use the T ektr onix Phaser 240 driver and perforated paper or transparencies to get the largest print ar eas. Y ou may also have to adjust the margins in your application software. Wh y should I use perforated paper? By using T ektr onix perforated paper (an[...]

  • Page 67

    User Manual 4-1 Chapter 4 Caring for Your Printer Overview T o ensur e the best print quality and the most reliable printer operation, follow these two simple guidelines: ■ Use only T ektr onix transparencies and transfer r olls. When printing with a 3-Color or Black transfer roll, use only T ektr onix thermal-transfer paper . When printing with [...]

  • Page 68

    4 Caring for Your Printer 4-2 Phaser 240 Color Printer When to c lean Every time you replace the transfer r oll, clean these printer parts: ■ Thermal head and transfer r oll guide ■ Paper-feed r ollers ■ Paper-pick r ollers Clean these printer parts every 5,000 prints, or as needed to pr event smudging on prints: ■ T ransfer r oll sensor pa[...]

  • Page 69

    Caring for Your Printer 4 User Manual 4-3 Cleaning kit A cleaning kit comes with the printer . The cleaning kit contains these items: ■ Lint-free cleaning wipes ■ A plastic bottle for isopropyl alcohol ■ A cleaning tray for cleaning paper -pick rollers ■ Cleaning instructions (you may use those instructions, or follow the instructions in th[...]

  • Page 70

    4 Caring for Your Printer 4-4 Phaser 240 Color Printer Cleaning the printer (with e ver y transf er r oll change) Perform the next three cleaning pr ocedures every time you r eplace the transfer roll. Note T urn off the printer before cleaning the thermal head and the paper-feed rollers. The printer must be turned on to clean the paper-pick rollers[...]

  • Page 71

    Caring for Your Printer 4 User Manual 4-5 Cleaning the paper -feed r ollers Caution Be careful not to scratch the curved plastic parts inside the front cover . Scratches in this ar ea could cause paper jams. 1. Slide out the front cover and r emove it. Dampen a lint-free cleaning wipe with isopropyl alcohol. 2. W ipe the paper-feed r ollers. Be sur[...]

  • Page 72

    4 Caring for Your Printer 4-6 Phaser 240 Color Printer Cleaning the paper -pick r ollers Make sure that the transfer r oll is installed before you begin this cleaning procedur e. T o clean the paper -pick rollers, you must use the cleaning tray fr om the cleaning kit. 1. T urn the printer of f, then on again. 2. Remove the paper tray(s), and r emov[...]

  • Page 73

    Caring for Your Printer 4 User Manual 4-7 4. Open the cleaning tray . 5. Dampen the pad on the cleaning tray with isopr opyl alcohol. Dampen the entire surface of the pad. 6. Slide the cleaning tray into the paper tray . As you slide the cleaning tray into position, press down the paper tray's metal plate slightly . When the cleaning tray is p[...]

  • Page 74

    4 Caring for Your Printer 4-8 Phaser 240 Color Printer 8. Slide the paper tray (containing the cleaning tray) into the slot. If your printer has a Lower T ray Assembly , slide the tray into the lower slot. 9. Press the TEST button on the back of the printer for 3 seconds. The printer attempts to load paper , bringing the paper-pick r ollers in cont[...]

  • Page 75

    Caring for Your Printer 4 User Manual 4-9 T o complete the paper -pick roller cleaning for printers with a Lower T ray Assembly: 1. Remove the paper tray (containing the cleaning tray) fr om the lower slot. Dampen the pad on the cleaning tray again. 2. Insert the paper tray (containing the cleaning tray) into the upper slot. (Leave the lower slot e[...]

  • Page 76

    4 Caring for Your Printer 4-10 Phaser 240 Color Printer Cleaning the printer (e ver y 5,000 prints) Perform the next three pr ocedures every 5,000 prints. Note T urn off the printer before performing the next thr ee cleaning procedur es. Cleaning the transfer r oll sensor pad 1. Press the button to open the top cover . 2. Remove the transfer roll. [...]

  • Page 77

    Caring for Your Printer 4 User Manual 4-11 3. Dampen a lint-free cleaning wipe with isopr opyl alcohol. W ipe the transfer roll sensor . 4. Leave the transfer roll out and the top cover open. Go on to the next procedur e. 9238-30 3 3[...]

  • Page 78

    4 Caring for Your Printer 4-12 Phaser 240 Color Printer Cleaning the drum 1. T o clean the drum, you must have the top cover open and the transfer roll r emoved. 2. Dampen a lint-free cleaning wipe with isopr opyl alcohol. W ipe the drum. Move the drum towar d the fr ont of the printer to access the entire surface of the dr um as you clean. 3. When[...]

  • Page 79

    Caring for Your Printer 4 User Manual 4-13 Cleaning the exit r ollers 1. Slide out the front cover and r emove it. 2. Dampen a lint-free cleaning wipe with isopr opyl alcohol. W ipe the exit-feed rollers. Be sur e to clean all three r ollers. It is not necessary to move the rollers as you clean; clean only the exposed surface of the rollers. 3. Rep[...]

  • Page 80

    4 Caring for Your Printer 4-14 Phaser 240 Color Printer[...]

  • Page 81

    Printing Reference 5-1 Chapter 5 Selecting Media and Image Options This chapter explains how to do the following tasks: ■ Selecting media size ■ Selecting media trays ■ Selecting print quality ■ Selecting image orientation ■ Selecting media type[...]

  • Page 82

    5 Selecting Media and Image Options 5-2 Phaser 240 Drivers and Utilities Selecting media size The Paper (Macintosh) or Paper Size (W indows) options in the T ektronix drivers let you choose the paper size you want to print on. The drivers support both U.S. and metric media sizes. The default is Letter (8.5 x 1 1 inches). Refer to your Phaser 240 Co[...]

  • Page 83

    Selecting Media and Image Options 5 Printing Reference 5-3 1. Letter-size media 2. A4-size media 1. Letter Perf-size media 2. A4 Perf-size media 210 x 297 mm 8.5 x 11 in. 1 9243-03 200 mm 271 mm 10 in. 8.1 in. 2 1 9243-02 2 210 x 313 mm 8.5 x 12.3 in. 200 mm 287 mm 8.1 in. 10.6 in.[...]

  • Page 84

    5 Selecting Media and Image Options 5-4 Phaser 240 Drivers and Utilities Phaser 240 Macintosh driver (based on LaserWriter 7.1.2) The Paper options ar e in the Page Setup dialog box. The first four selections are the standar d LaserW riter paper sizes (US Letter , US Legal, A4 Letter , and B5 Letter). The fifth Paper option field is a pop-up men[...]

  • Page 85

    Selecting Media and Image Options 5 Printing Reference 5-5 T ektronix driver f or Windows 3.1 The Paper Size options are in the Printer Setup dialog box. All paper sizes listed may not be available for every W indows application. For example, Excel 3.0 can print only on the paper sizes listed in its own Page Setup dialog box. In some W indows appli[...]

  • Page 86

    5 Selecting Media and Image Options 5-6 Phaser 240 Drivers and Utilities Selecting media tra ys If your printer has the optional lower tray assembly , use one of the methods in the following table to select a media tray . The Phaser 240 printer comes standar d with one perforated-paper tray for metric or U.S. paper sizes. A lower tray assembly can [...]

  • Page 87

    Selecting Media and Image Options 5 Printing Reference 5-7 Different wa ys of selecting media trays Method Computer Location Selections T ektronix printer drivers Macintosh Phaser 240 driver: The T ra y Selection options are in the T ekColor Options dialog box. See page 2-6 f or instructions. ■ Upper ■ Lower ■ A utoSelect Phaser 240 GX driver[...]

  • Page 88

    5 Selecting Media and Image Options 5-8 Phaser 240 Drivers and Utilities Selecting print quality Use one of the methods in the following table to select a print quality option. The print modes affect the quality of printed images and the time they take to print. The higher quality modes, High Resolution and Enhanced , take longer to print than Stan[...]

  • Page 89

    Selecting Media and Image Options 5 Printing Reference 5-9 Different wa ys of selecting print quality Method Computer Location Selections T ektronix printer drivers Macintosh Phaser 240 driver: The Print Quality options are in the T ekColor Options dialog box. See page 2-6 f or instructions. ■ Standard ■ Enhanced ■ High Resolution Phaser 240 [...]

  • Page 90

    5 Selecting Media and Image Options 5-10 Phaser 240 Drivers and Utilities Selecting image orientation The Orientation option in the T ektronix Macintosh and W indows printer drivers lets you choose the dir ection your document is placed on the paper . Refer to your Phaser 240 Color Printer User Manual for more information on image placement and pap[...]

  • Page 91

    Selecting Media and Image Options 5 Printing Reference 5-11 T ektronix driver f or Windows 3.1 The Orientation option is in the Setup dialog box.[...]

  • Page 92

    5 Selecting Media and Image Options 5-12 Phaser 240 Drivers and Utilities Selecting media type The paper tray for perforated media (which comes standar d with the printer) has a selection switch that you must set for paper or transpar encies. As you hold the tray for insertion into the printer , locate the media switch on the tray’s right side ( [...]

  • Page 93

    Printing Reference 6-1 Chapter 6 Using Color T ekColor Dynamic Correction This chapter explains how to select colors and how to make color corr ections on your prints. Also included are instructions for printing and using the color sampler charts provided on the diskettes shipped with the printer . The T ekColor color corr ections provide simulatio[...]

  • Page 94

    6 Using Color 6-2 Phaser 240 Drivers and Utilities W orking with color Y ou pr obably purchased your color printer with some idea of how you wanted to use color in your work. Whether you ar e producing color r eports, memos, graphs, charts, over head transparencies for pr esentations, color handouts, or design comps, ther e are a few things to keep[...]

  • Page 95

    Using Color 6 Printing Reference 6-3 Using color in presentations When used consistently , color in your presentations will help your audience remember key points. For example, graphics that r epresent your pr oduct should always appear in the same color . If you repr esent data graphically , be sure to put the most important data in r ed or the br[...]

  • Page 96

    6 Using Color 6-4 Phaser 240 Drivers and Utilities Using color corrections Color printers and computer display scr eens produce color dif ferently . Printers use the subtractive primaries CMYK (cyan, magenta, yellow , and black), and produce color when light is r eflected off the paper . Computers use the additive primaries RGB (r ed, green, blue)[...]

  • Page 97

    Using Color 6 Printing Reference 6-5 Color corrections table * Downloadab le utility files operate only in conjunction with the printer’s s witches; see page 6-8 for details . ** Vivid Color is also av ailable with a printer switch; see page 6-8 for details. n/a = This option is not availab le in this format. Options T ektronix driver settings D[...]

  • Page 98

    6 Using Color 6-6 Phaser 240 Drivers and Utilities * Downloadab le utility files operate only in conjunction with the printer’ s switches; see page 6-8 f or details. Different wa ys of selecting color corrections Method Computer Location Selections T ektronix printer drivers Macintosh Phaser 240 driver: The Color Correction options are in the T [...]

  • Page 99

    Using Color 6 Printing Reference 6-7 Using a T ektronix driver for selecting color corrections Install a Phaser 240 driver accor ding to the type of computer you are using: ■ Macintosh Phaser 240 driver , for System Software 6.0.7, and 7.0 and higher; see page 2-2 for installation instructions. ■ Macintosh Phaser 240 GX driver , for QuickDraw G[...]

  • Page 100

    6 Using Color 6-8 Phaser 240 Drivers and Utilities Using downloadab le utility files for selecting color corrections If you are not using a T ektronix Phaser 240 driver , use the downloadable utility files to make color correction settings. Refer to the table on page 6-6 for information on locating downloading instructions for your computer type.[...]

  • Page 101

    Using Color 6 Printing Reference 6-9 If y our Phaser 240 printer is shared by other user s on a network Another user may use the downloadable color corr ection utility files to change the printer ’s default color correction setting. If this situation occurs, the prints you make with a Phaser 240 driver ’s Use Printer Setting option, or with a [...]

  • Page 102

    6 Using Color 6-10 Phaser 240 Drivers and Utilities T urning off all color corrections If you do not want to use any T ektronix color corrections, you can specify no corrections fr om a T ektronix driver or with utility files. Select no corr ections when you are using applications that do their own color adjusting. Printing the brightest colors an[...]

  • Page 103

    Using Color 6 Printing Reference 6-11 Sim ulating display screen color s The Simulate Display option makes printed colors appr oximate the colors on a standard display scr een. This selection should improve the screen-to-printer color accuracy for most applications that don’t perform their own color corrections. This selection is best for applica[...]

  • Page 104

    6 Using Color 6-12 Phaser 240 Drivers and Utilities Printing in gra y scale The Monochrome option prints your color image as a monochr ome gray scale (shades of gray between black and white). Use this option to print page masters for photocopying in black-and-white. Using the printer’ s current color setting The Use Printer Setting option is avai[...]

  • Page 105

    Using Color 6 Printing Reference 6-13 Use simple color con versions The following utility files use Adobe’s standard color conversions to tell the printer what type of output device you want it to simulate: ■ Raw CMYK Colors ( RA WCMYK.PS ): Converts all colors (CMYK, RGB, grays) to CMYK colors. Use this file if your application specifies co[...]

  • Page 106

    6 Using Color 6-14 Phaser 240 Drivers and Utilities Printing the color sampler charts Y ou can select colors within an application using color component values. Which color chart you print and use depends on how the application you ar e using selects color . Refer to the application’s documentation for information on color selection, then print o[...]

  • Page 107

    Using Color 6 Printing Reference 6-15 The color sampler charts ar e made up of areas of color with each color ’s components listed below it. Each color sampler chart is several pages long; they are printed in panels that can be connected to form a wall chart or placed in a binder for easy refer ence. Illustration[...]

  • Page 108

    6 Using Color 6-16 Phaser 240 Drivers and Utilities Bef ore y ou print the CMYK, RGB, and HSB color char ts T o match colors on the charts to colors selected within an application, use the same printer color correction to print the charts that you ar e going to use when selecting and printing those colors within an application. Differ ent options, [...]

  • Page 109

    Using Color 6 Printing Reference 6-17 Printing and using the CMYK, RGB, and HSB color char ts Macintosh users 1. Follow the instructions on page 2-13 to decompr ess the Phaser 240 Samplers.sea and Phaser 240 Utilities.sea archive files fr om the Macintosh Driver and Printer Utilities diskette to your computer ’s hard disk. 2. Make sure the print[...]

  • Page 110

    6 Using Color 6-18 Phaser 240 Drivers and Utilities f. If no output is returned by the printer , the LaserWriter Utility displays a dialog box. Click OK in the box to continue. 5. Select a print quality mode from the following table, then r epeat Steps 3a to 3f for downloading the utility file to the printer . 6. T o print a color sampler chart, d[...]

  • Page 111

    Using Color 6 Printing Reference 6-19 8. Print your document using one of the following methods: If you are printing from a T ektronix driver: ■ Print your document using the T ektronix printer driver with the same color correction and print quality options selected in the driver that you used (with downloaded utility files) to print the chart. [...]

  • Page 112

    6 Using Color 6-20 Phaser 240 Drivers and Utilities PC and workstation user s 1. Copy the color sampler chart files you want to use from the SAMPLERS directory on the W indows 3.1 Driver and Printer Utilities diskette onto your computer ’s hard disk. Y ou may want to place these files in a Utilities directory . Or , you can print these files d[...]

  • Page 113

    Using Color 6 Printing Reference 6-21 5. Print a color sampler chart using one of the following methods: ■ PC users : Use the DOS COPY command, described on page 3-19, to send a color sampler chart file to the printer . Or , use the Copy command in W indows File Manager , described on page 3-20, to send a color sampler chart file to the printer[...]

  • Page 114

    6 Using Color 6-22 Phaser 240 Drivers and Utilities Bef ore printing the P ANT ONE Color chart The P ANTONE-T ek Phaser 240 ( P ANT240.PS ) file prints a P ANTONE Color sampler chart (about 46 pages in length). Use the chart to select colors within an application that allows you to specify P ANTONE Colors. Note Do not use any color corrections in [...]

  • Page 115

    Using Color 6 Printing Reference 6-23 Printing and using the P ANT ONE Color char t Macintosh users 1. Follow the instructions on page 2-13 to decompr ess the Phaser 240 Samplers.sea and the Phaser 240 Utilities.sea archive files fr om the Macintosh Driver and Printer Utilities diskette to your computer ’s hard disk. 2. Load thermal-transfer coa[...]

  • Page 116

    6 Using Color 6-24 Phaser 240 Drivers and Utilities 6. Print your document using one of the following methods: If you are printing from a T ektronix driver: ■ Print your document with the None color corr ection option, and the High Resolution print quality mode selected. Any other driver selections will cause the P ANTONE Colors to print differ e[...]

  • Page 117

    Using Color 6 Printing Reference 6-25 PC and workstation user s 1. Copy the P ANT240.PS sampler file from SAMPLERS dir ectory on the W indows 3.1 Driver and Printer Utilities diskette onto your computer ’s hard disk. Y ou may want to place this file in a Utilities directory . Or , you can print this file directly from the diskette. 2. Load the[...]

  • Page 118

    6 Using Color 6-26 Phaser 240 Drivers and Utilities 5. Print your document using one of the following methods: If you are printing from a T ektronix driver: ■ Print your document with the None color corr ection option, and the High Resolution print quality mode selected. Any other driver selections will cause the P ANTONE Colors to print differ e[...]

  • Page 119

    Printing Reference 7-1 Chapter 7 Using Fonts This chapter explains how to use fonts and print a font sampler in Macintosh and PC environments. For general information on fonts, r equest a document catalog from HAL or EuroHAL, the T ektronix automated fax systems. Refer to page 8-2 for instructions on using these systems.[...]

  • Page 120

    7 Using Fonts 7-2 Phaser 240 Drivers and Utilities Printer f onts In the illustration below , column 1 shows the standard 17 printer fonts, and column 2 shows the optional 22 printer fonts. Refer to the Phaser 240 Color Printer User Manual for information on ordering the optional fonts. Note If you are not sur e of the number of fonts installed in [...]

  • Page 121

    Using Fonts 7 Printing Reference 7-3 Macintosh f onts Using Macintosh screen f onts Note If you already have these fonts installed on your computer , you don't need to install them again. The Phaser Screen Fonts.sea ar chive file on the Macintosh Driver and Printer Utilities diskette contains scr een fonts for the printer ’s fonts. Y ou nee[...]

  • Page 122

    7 Using Fonts 7-4 Phaser 240 Drivers and Utilities Decompressing the fonts Note Do not decompress fonts dir ectly into the System Folder ; they must be properly installed after they have been decompr essed onto your hard disk. 1. Insert the Macintosh Driver and Printer Utilities diskette into your computer's disk drive. 2. Double-click on the [...]

  • Page 123

    Using Fonts 7 Printing Reference 7-5 Printing a f ont sampler from the Macintosh Y ou can print a sample of the printer ’s resident fonts by downloading the Font Sampler utility file to the printer . 1. Follow the instructions on page 2-13 to decompr ess the Phaser 240 Utilities.sea and Phaser 240 Samplers.sea archive files on the Macintosh Dri[...]

  • Page 124

    7 Using Fonts 7-6 Phaser 240 Drivers and Utilities Downloading f onts to the printer from a Macintosh The fonts resident in your printer ar e stored as outlines and are always available for printing. The PostScript interpr eter in the printer can also accept and store additional fonts known as downloadable fonts. If you want to print PostScript out[...]

  • Page 125

    Using Fonts 7 Printing Reference 7-7 PC f onts Using f onts with Windows Before printing, you need to make sur e the fonts specified in your document are installed in the printer or setup corr ectly in W indows. If you request a font in an application that is not r esident in the printer , or is not correctly installed in W indows, the text is pri[...]

  • Page 126

    7 Using Fonts 7-8 Phaser 240 Drivers and Utilities Printing a f ont sampler from a PC Y ou can print a sample of the printer ’s resident fonts by downloading the FONTS.PS utility file to the printer . 1. Locate the FONTS.PS file in the SAMPLERS directory on the W indows 3.1 Driver and Printer Utilities diskette. 2. Copy the file to your hard d[...]

  • Page 127

    Printing Reference 8-1 Chapter 8 Troubleshooting Getting help Using the T ektronix Bulletin Boar d Ser vice The T ektr onix Bulletin Board Service (BBS) is available for dir ect downloading of the latest versions of printer drivers, utilities, and files. If you have a Macintosh or PC, communication softwar e, and modem, you can call the system and[...]

  • Page 128

    8 Troubleshooting 8-2 Phaser 240 Drivers and Utilities Using the automated fax systems As an alternative to using the Customer Support Hotline, and to pr ovide up-to-date information quickly , T ektr onix has set up HAL and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users with[...]

  • Page 129

    Troubleshooting 8 Printing Reference 8-3 Use EuroHAL in Eur ope EuroHAL includes many documents, some in English and some in other European languages. If a local version of the document you want is available, EuroHAL will send it in your language. Otherwise, it will send English documents. If you have a tone-dial telephone and a fax machine, then y[...]

  • Page 130

    8 Troubleshooting 8-4 Phaser 240 Drivers and Utilities 2. EuroHAL answers and asks which language you want to use. For English Press 1 For French Press 2 For German Pr ess 3 3. The first time you use EuroHAL, you should or der a catalog. This lists all the available documents, and is constantly updated. 4. EuroHAL asks you for your fax machine num[...]

  • Page 131

    Troubleshooting 8 Printing Reference 8-5 Downloading T ektr onix files from the Internet If you don’t have the means of transferring files fr om the W indows 3.1 Driver and Printer Utilities diskette for PC/DOS, you can r equest files from the T ektr onix Color Printer Information Server , an automatic file serving program that r esponds to r[...]

  • Page 132

    8 Troubleshooting 8-6 Phaser 240 Drivers and Utilities Other electr onic addresses and telephone number s Opening the READ ME files on the Macintosh diskette The T ektr onix Macintosh Driver and Printer Utilities diskette contains a READ ME file providing information that arrived too late to be included in this manual. This READ ME file was writ[...]

  • Page 133

    Troubleshooting 8 Printing Reference 8-7 Solving P ostScript printing pr oblems P ostScript printing err ors Note For information on specific applications, request a document catalog from HAL or EuroHAL, the T ektronix automated fax systems. Refer to page 8-2 for instructions on using these systems. If you get a PostScript error when printing fr o[...]

  • Page 134

    8 Troubleshooting 8-8 Phaser 240 Drivers and Utilities Random P ostScript err ors If you are using AppleT alk Network Software below version 58.x, you may experience a problem with random PostScript err ors when printing. If this is the case, you should upgrade the AppleT alk Network Software on your Macintosh computer . The printing problem is due[...]

  • Page 135

    Troubleshooting 8 Printing Reference 8-9 Using a P ostScript err or handler The error handling utility is useful for diagnosing pr oblems when a job doesn’t print. This utility installs a PostScript err or -handling function in the printer to help determine the cause of some PostScript printing pr oblems. PostScript errors ar e printed on a page [...]

  • Page 136

    8 Troubleshooting 8-10 Phaser 240 Drivers and Utilities 7. At the prompt Save PostScript output as: you are asked for a file name for saving printer output. Use either the default name given in the edit box or type a new name. Click Save to send the file to the printer . 8. If no output is returned by the printer , the LaserWriter Utility display[...]

  • Page 137

    Troubleshooting 8 Printing Reference 8-11 Impr oving print speed Note There ar e different ways to improve print speed, such as by upgrading to EtherT alk on a Macintosh, to Novell on a PC, or to TCP/IP on a workstation. For more information, r equest a document catalog from HAL or EuroHAL, the T ektronix automated fax systems. Refer to page 8-2 fo[...]

  • Page 138

    8 Troubleshooting 8-12 Phaser 240 Drivers and Utilities Windows user s ■ T urn of f the Print Manager ; printing via the Print Manager is slower , but turning it off ties up the PC longer . ■ Select the T ektr onix Phaser 240 printer in the Printers dialog box. ■ Make sure the Use PostScript Level 2 Features check box in the Advanced Options [...]

  • Page 139

    Troubleshooting 8 Printing Reference 8-13 If y our file doesn’t print If you've configured the T ektronix driver for your printer but your printer isn't printing, try the following suggestions. If these suggestions fail to solve the problem, copy the T ektronix PostScript Level 2 err or handler utility to your printer to determine wha[...]

  • Page 140

    8 Troubleshooting 8-14 Phaser 240 Drivers and Utilities ■ The following error message appears on your computer scr een: Windows Header has not been downloaded to the printer. Open the Options dialog box and turn on the Send Header with Each Job check box. Refer to page 3-10 for details. If y ou are using PC/NFS If you have PC/NFS softwar e instal[...]

  • Page 141

    Troubleshooting 8 Printing Reference 8-15 Chec k the printer’ s language mode If you are using a PC or workstation and your fi le doesn’t print, the language on the printer ’s port you are using may have been changed. 1. Print a copy of the printer ’s configuration page to see the language mode on each port. Refer to page B-4 for instruct[...]

  • Page 142

    8 Troubleshooting 8-16 Phaser 240 Drivers and Utilities Fixing timeout pr oblems in Windows T ry one of the following pr ocedures to corr ect W indows timeout problems. If the W indows procedur e doesn’t work for you, try the DOS procedur e. From Windo ws 1. Open the Control Panel from the Main menu. 2. Double-click the Printers icon to open the [...]

  • Page 143

    Troubleshooting 8 Printing Reference 8-17 Printed color s are not what y ou expected In general ■ Select another Color Correction option in the driver and print your image again. Refer to page 6-5 for more information. ■ If you are not using a T ektronix driver and ar e sharing the printer with other users on a network, another user may have ch[...]

  • Page 144

    8 Troubleshooting 8-18 Phaser 240 Drivers and Utilities Colors are printing incorrectl y T ektr onix halftone screens ar e designed for T ektronix printers, and impr ove print quality over application-set halftone scr eens. The Setscreen Patch utility file redefines the setscr een , setcolorscreen and sethalftone PostScript operators. When downlo[...]

  • Page 145

    Troubleshooting 8 Printing Reference 8-19 PC and workstation user s Use one of the following methods to send the file to the printer: ■ PC users : Use the DOS COPY command, described on page 3-19, to send the SETSCRN.PS file to the printer . Or , use the Copy command in W indows File Manager , described on page 3-20, to send the SETSCRN.PS fil[...]

  • Page 146

    8 Troubleshooting 8-20 Phaser 240 Drivers and Utilities Selecting page sizes in Windows applications In some W indows applications, you can select printer page sizes in a Print Setup dialog box accessed from the File menu. If you use a Print Setup dialog box to select the Phaser 240 fr om your application, some page sizes may not be visible in the [...]

  • Page 147

    Troubleshooting 8 Printing Reference 8-21 Sharing the printer on a netw ork Driver and utility file interactions If your Phaser 240 printer is shar ed by other users on a network, using the downloadable utility files to change the printer ’s color correction setting, can affect prints made by other users. If the colors on your prints ar e not w[...]

  • Page 148

    8 Troubleshooting 8-22 Phaser 240 Drivers and Utilities ■ When you print from a non-T ektronix driver , your images ar e printed with one of the following selections: ■ A color correction utility file, if one has been downloaded to the printer . ■ The position of the printer ’s switches (located inside the rear panel door). Switch 3 down t[...]

  • Page 149

    Troubleshooting 8 Printing Reference 8-23 Resetting the printer The Reset Printer ( RESET .PS ) file resets the printer to its power -on conditions ( not its factory default conditions), without turning the printer ’s power switch off and on. The power -on conditions include any custom changes made to the printer that are stor ed in the printer [...]

  • Page 150

    8 Troubleshooting 8-24 Phaser 240 Drivers and Utilities 3. Locate the LaserWriter Utility in the folder on your har d disk containing decompressed utility files. 4. Double-click the LaserWriter Utility icon to start the application. 5. Choose Download PostScript File from the Utilities menu. 6. Select the Reset Printer file in the list then click[...]

  • Page 151

    Troubleshooting 8 Printing Reference 8-25 If y ou have pr oblems using the paper tra ys The Phaser 240 comes standar d with a paper tray for use with perforated paper . An optional kit enabling you to print on plain paper , and a separate lower tray assembly are also available. For Pr oduct Information in the U.S. and Canada, call 1-800-835-6100. O[...]

  • Page 152

    8 Troubleshooting 8-26 Phaser 240 Drivers and Utilities ■ If you want the printer to automatically take media fr om the second tray when the first tray is empty , select Auto Select in a T ektr onix driver , or send the Use Any T ray ( ANYTRA Y .PS ) file to the printer , and make sure both trays contain the same media type and size. If the tra[...]

  • Page 153

    Printing Reference A-1 Appendix A Using the Phaser 240 GX Driver If you are using a Macintosh with QuickDraw GX and System Softwar e 7.5, use the Phaser 240 GX driver to print to your Phaser 240 printer . ■ The Phaser 240 GX driver works with QuickDraw GX applications and with non-QuickDraw GX applications. ■ QuickDraw GX doesn’t work with no[...]

  • Page 154

    A Using the Phaser 240 GX Driver A-2 Phaser 240 Drivers and Utilities Installing the Phaser 240 GX printer driver 1. Make sure your Macintosh is turned on with QuickDraw GX and system software version 7.5 installed. 2. Insert the Macintosh Driver and Printer Utilities diskette into the disk drive. 3. When the diskette appears on the desktop, it sho[...]

  • Page 155

    Using the Phaser 240 GX Driver A Printing Reference A-3 Creating a desktop printer QuickDraw GX requir es you to create desktop printers for printing. Depending on the type of application you ar e using, printing is as easy as dragging a document onto a desktop printer icon. 1. Select Chooser from the Apple menu. 2. Click the Phaser 240 GX printer [...]

  • Page 156

    A Using the Phaser 240 GX Driver A-4 Phaser 240 Drivers and Utilities 5. If you want to rename the printer listed in the Chooser , do so before creating any desktop printers. If you r ename the printer in the Chooser , any desktop printers referring to that printer will not work, and must be removed to the T rash and recr eated. See page 2-17 for i[...]

  • Page 157

    Using the Phaser 240 GX Driver A Printing Reference A-5 Using a desktop printer Setting up unique desktop printers Y ou can cr eate more than one desktop printer of the same physical printer . Each desktop printer can be set up with dif ferent print modes or options and given a descriptive name. This featur e makes it easy to print to a specific p[...]

  • Page 158

    A Using the Phaser 240 GX Driver A-6 Phaser 240 Drivers and Utilities Printing with a desktop printer If y ou are using GX-aware applications ■ Select any desktop printer in the Print dialog box. ■ Drag a document onto a desktop printer icon. The application corresponding to the document opens, prints the document, and then quits. If y ou are u[...]

  • Page 159

    Using the Phaser 240 GX Driver A Printing Reference A-7 Using the Printing menu Most of the commands in the Printing menu ar e standard QuickDraw GX driver commands, and ar e documented by Apple (see the Macintosh Guide on-line document for details). The last gr oup of commands in this menu ar e printer-specific. Control printing Use the Start Pri[...]

  • Page 160

    A Using the Phaser 240 GX Driver A-8 Phaser 240 Drivers and Utilities Designating a default desktop printer 1. Select (highlight) a desktop printer icon. 2. From the Printing menu, select Set Default Printer . A check-mark appears next to the command, and a bold outline appears around the desktop printer icon. Controlling input tra ys If you select[...]

  • Page 161

    Using the Phaser 240 GX Driver A Printing Reference A-9 Using printing extensions Use the Extension Setup command in the Printing menu to specify which third-party printing extensions you want enabled for the curr ently selected desktop printer . For example, Print T ime and Paper Match are part of the QuickDraw GX software and ar e always availabl[...]

  • Page 162

    A Using the Phaser 240 GX Driver A-10 Phaser 240 Drivers and Utilities Selecting printing options Use the Printer Driver Defaults command in the Printing menu to set default options for the selected desktop printer . This dialog box includes the color corrections, tray selections, and print quality mode options. Note The printer defaults dialog box[...]

  • Page 163

    Using the Phaser 240 GX Driver A Printing Reference A-11 Downloading printer utilities Use the Printer Utilities command in the Printing menu to download printer utility files to the selected desktop printer . This command cannot be used on a shared printer , except by the Macintosh hosting the shared printer; the command is not visible in the men[...]

  • Page 164

    A Using the Phaser 240 GX Driver A-12 Phaser 240 Drivers and Utilities The utilities in the following table can be downloaded to the printer with the Printer Utilities command from the Printing menu. Utilities Where to find details ■ Print Star tup Page ■ Print Configuration P age See page B-2 See page B-4 ■ Print CMYK Sampler ■ Print HSB[...]

  • Page 165

    Using the Phaser 240 GX Driver A Printing Reference A-13 Download P ostScript files Use the Send PostScript File command in the Printing menu to download PostScript files to the selected desktop printer . This command cannot be used on a shared printer , except by the Macintosh hosting the shared printer; the command is not visible in the menu. 1[...]

  • Page 166

    A Using the Phaser 240 GX Driver A-14 Phaser 240 Drivers and Utilities About shared printer s Y ou can shar e a desktop printer in the same way you shar e files, folders, or volumes, with the Sharing command in the File menu. Both the host and client computers must have a copy of the same printer driver . Setting up a shared printer 1. Create a de[...]

  • Page 167

    Using the Phaser 240 GX Driver A Printing Reference A-15 Using a shared printer If you want to use a printer hosted by another user ’s computer , do the following: 1. Open the Chooser from the Apple menu. 2. Click the Phaser 240 GX printer driver icon on the left side of the Chooser . 3. In the Connect via field’s pop-up menu, select Servers. [...]

  • Page 168

    A Using the Phaser 240 GX Driver A-16 Phaser 240 Drivers and Utilities Printing fr om QuickDra w GX-aware applications If you are using QuickDraw GX applications with the Phaser 240 GX driver , the Page Setup and Print dialog boxes look differ ent from the standar d LaserW riter 7.1.2 dialog boxes described in Chapter 2. Using the P age Setup comma[...]

  • Page 169

    Using the Phaser 240 GX Driver A Printing Reference A-17 P ag e Setup options ■ Row of icons: The scrollable icon list on the left side of the dialog box repr esents printing extensions that are available to the printer driver . When selected, the General icon displays the normal Page Setup options. Select another icon to see a new set of options[...]

  • Page 170

    A Using the Phaser 240 GX Driver A-18 Phaser 240 Drivers and Utilities Using the Print command When you select Print from the File menu, the following dialog box appears: When you click the More Choices button, the dialog box expands to show the following options: Print dialog bo x options ■ Row of icons: The scrollable icon list on the left side[...]

  • Page 171

    Using the Phaser 240 GX Driver A Printing Reference A-19 Using the T ekColor printing extension Select the T ekColor icon at left of the dialog box to see printer options: Note This dialog box is similar to the one that appears when you select Printer Driver Defaults from the Printing menu; r efer to page A-10 for details. The default settings in t[...]

  • Page 172

    A Using the Phaser 240 GX Driver A-20 Phaser 240 Drivers and Utilities Printing fr om non-QuickDra w GX-aware applications If you are using non-QuickDraw GX applications with the Phaser 240 GX driver , the Page Setup and Print dialog boxes look similar to the standard LaserW riter 7.1.2 dialog boxes described in Chapter 2. However , unlike the dial[...]

  • Page 173

    Using the Phaser 240 GX Driver A Printing Reference A-21 Disabling Quic kDraw GX Y ou may want to disable QuickDraw GX when printing fr om some non-QuickDraw GX applications so you can use the Phaser 240 printer driver (based on the LaserW riter 7.1.2 driver) described in Chapter 2. 1. Open the Extensions folder inside the System Folder . 2. Drag t[...]

  • Page 174

    A Using the Phaser 240 GX Driver A-22 Phaser 240 Drivers and Utilities Vie wing printer status Once you send a print to a desktop printer , you can monitor the status of the print job in the Printer Status dialog box. Ther e are two ways to open the Printer Status dialog box: ■ Select (highlight) the appropriate desktop printer icon, then select [...]

  • Page 175

    Printing Reference B-1 Appendix B Modifying Printer Operations This appendix explains how to modify printer operation by: ■ Enabling and disabling the startup page ■ Printing a configuration page ■ Changing the EtherT alk zone[...]

  • Page 176

    B Modifying Printer Operations B-2 Phaser 240 Drivers and Utilities Enabling and disab ling the star tup pag e Note If you are using a Macintosh with QuickDraw GX and System Software 7.5, you can use the T ektronix Phaser 240 GX driver to print a copy of the startup page without turning the printer off and on. Refer to page A-1 1 for instructions. [...]

  • Page 177

    Modifying Printer Operations B Printing Reference B-3 PC and workstation user s ■ Use the ST AR TPG.PS file to enable printing of the printer ’s startup page. ■ Use the NOSTR TGP .PS file to stop the printer from printing a startup page. 1. Locate the start page files in the PHSR240 dir ectory on the W indows 3.1 Driver and Printer Utiliti[...]

  • Page 178

    B Modifying Printer Operations B-4 Phaser 240 Drivers and Utilities Printing a configuration page Note If you are using a Macintosh with QuickDraw GX and System Software 7.5, you can use the T ektronix Phaser 240 GX driver to print a copy of the configuration page. Refer to page A-1 1 for instructions. A configuration page is similar to the prin[...]

  • Page 179

    Modifying Printer Operations B Printing Reference B-5 8. If no output is returned by the printer , the LaserWriter Utility displays a dialog box. Click OK in the box to continue. PC and workstation user s 1. Locate the PRNTCNFG.PS file in the PHSR240 directory on the W indows 3.1 Driver and Printer Utilities diskette. 2. Copy the file to your har[...]

  • Page 180

    B Modifying Printer Operations B-6 Phaser 240 Drivers and Utilities Setting the printer’ s EtherT alk zone A zone is a logical grouping of networked devices, such as an engineering or marketing zone. Ask your network administrator which zone your printer should be in. Since a network needs to be able to uniquely identify any device, you must make[...]

  • Page 181

    Modifying Printer Operations B Printing Reference B-7 T o designate the zone on EtherT alk, use the Set EtherT alk Zone file. Y ou must edit this file. 1. Follow the instructions on page 2-13 to decompr ess the Phaser 240 Utilities.sea archive file on the Macintosh Driver and Printer Utilities diskette to your computer ’s hard disk. 2. V iew t[...]

  • Page 182

    B Modifying Printer Operations B-8 Phaser 240 Drivers and Utilities PC and workstation user s T o designate the zone on EtherT alk, use the ETHRZONE.PS file. Y ou must edit this file. 1. Ask your network administrator which zone you should use. 2. Locate the ETHRZONE.PS file in the PHSR240 directory on the W indows 3.1 Driver and Printer Utiliti[...]

  • Page 183

    Printing Reference C-1 Appendix C Using Different Printer Language Modes This appendix is for PC or workstation users who want to use PostScript, HP-GL (Hewlett-Packard Graphics Language), or monochr ome PCL5 (Printer Command Language) printer languages. It explains how to perform the following tasks: ■ Setting PostScript and HP-GL timeouts ■ C[...]

  • Page 184

    C Using Different Printer Language Modes C-2 Phaser 240 Drivers and Utilities Setting P ostScript and HP-GL job and wait timeouts Note The HP-GL job timeout is the same as the PostScript job timeout. The CONFIG.PS file changes the PostScript and HP-GL job and wait timeout values. Changes are persistent acr oss print jobs but not across printer pow[...]

  • Page 185

    Using Different Printer Language Modes C Printing Reference C-3 T o change CONFIG.PS to specify dif ferent timeouts, substitute new values for 0 and 40 in the JobT imeOut and W aitT imeOut lines. Permitted timeout values ar e as follows: ■ JobT imeOut : 0 to 999 ■ W aitT imeOut : 0, or 15 to 999 ■ ManualFeedT imeout: 0 to 999 ■ T o specify [...]

  • Page 186

    C Using Different Printer Language Modes C-4 Phaser 240 Drivers and Utilities Changing the printer’ s language mode The Phaser 240 supports the following printer languages: ■ PostScript Level 1 and Level 2 ■ HP-GL (Hewlett-Packard Graphics Language) ■ Monochrome PCL5 (Printer Command Language) In the factory default configuration, the prin[...]

  • Page 187

    Using Different Printer Language Modes C Printing Reference C-5 Printing P ostScript files The PSCRIPT .PS file changes a port to accept only PostScript data. After you copy this file to a port, the printer expects PostScript files on that port. The port’s language change is persistent acr oss print jobs and across printer power cycles. Use o[...]

  • Page 188

    C Using Different Printer Language Modes C-6 Phaser 240 Drivers and Utilities Printing PCL5 files The AIS.PS file changes a port to automatic language selection. After you copy this file to a port, the printer will accept monochr ome PCL5, PostScript, or HP-GL files on that port. The port’s language change is persistent across print jobs and [...]

  • Page 189

    Using Different Printer Language Modes C Printing Reference C-7 T esting the printer’ s language mode HP-GL mode HPGL TEST .PL T is an HP-GL file that prints a single line of text if the printer is operating in HP-GL mode. Use one of the following methods to send the HPGL TEST .PL T file to the printer after you send HPGL.PS, to make sur e the [...]

  • Page 190

    C Using Different Printer Language Modes C-8 Phaser 240 Drivers and Utilities Setting default HP-GL pen color s Note The HPGLPENS.PS file affects printer operation. If the printer is shared on a network, using this file may affect the prints r equested from other users. The HPGLPENS.PS file changes the color and width of the default pen colors. [...]

  • Page 191

    Using Different Printer Language Modes C Printing Reference C-9 Allowable values for pen numbers ar e 0 through 255 . Pen width is measured in millimeters. Red, gr een, and blue values can be any number between 0.0 and 1.0 . The following table shows the r ed, green, and blue combinations for each of the eight basic colors. T o add a new pen, you m[...]

  • Page 192

    C Using Different Printer Language Modes C-10 Phaser 240 Drivers and Utilities Use one of the following methods to send the file to the printer: ■ PC users : Use the DOS COPY command, described on page 3-19, to send the HPGLPENS.PS file to the printer . Or , use the Copy command in W indows File Manager , described on page 3-20, to send the HPG[...]

  • Page 193

    Printing Reference Index-1 Index A addctrld, UNIX shell script 4-5 ADDCTRLD.BA T , PC utility file 3-24 adjusting printed colors 6-1 Adobe Illustrator , P ANTONE Color library file Macintosh 2-25 PC 3-29 AIS.PS, PC utility file C-5 Aldus FreeHand, P ANTONE Color library file Macintosh 2-26 , 2-27 PC 3-30 Aldus PageMaker , P ANTONE Color library[...]

  • Page 194

    Index-2 Phaser 240 Drivers and Utilities configuration page, printing from a Macintosh B-4 from a PC B-4 from the QuickDraw GX printer driver A-12 control startup page files Macintosh B-2 PC B-2 QuickDraw GX printer driver A-12 Control-D PC utility files 3-24 workstation 4-4 COPY command, using 3-19 CorelDRA W!, P ANTONE color library file PC 3[...]

  • Page 195

    Printing Reference Index-3 E electronic mail addr esses 8-5 , 8-6 enhanced print quality 5-8 Enhanced Quality , Macintosh utility file 5-8 ENHANCED.PS, PC utility file 5-8 error handlers, PostScript 8-9 EtherT alk printer name 2-17 , 3-22 EtherT alk Zone, setting Macintosh B-6 PC B-6 ETHRZONE.PS, PC utility file B-6 EuroHAL — Highly Automated [...]

  • Page 196

    Index-4 Phaser 240 Drivers and Utilities L landscape orientation 5-10 language modes checking 8-15 HP-GL C-4 PCL5 C-4 PostScript C-4 testing C-7 LaserW riter 8.x driver installing 2-7 setup for a Phaser 240 2-7 using with a Phaser 240 2-10 LaserW riter Utility troubleshooting 8-22 LaserW riter Utility , Macintosh utility file 2-14 LocalT alk print[...]

  • Page 197

    Printing Reference Index-5 Monochrome color corr ection description 6-12 Macintosh printer driver 2-6 QuickDraw GX printer driver A-10 selecting 6-7 W indows printer driver 3-11 Monochrome, Macintosh utility file 6-6 mounting PC diskette 4-6 N network printing 8-21 NFS, see PC/NF S No color correction description 6-10 Macintosh printer driver 2-6 [...]

  • Page 198

    Index-6 Phaser 240 Drivers and Utilities PC utility files ADDCTRLD.BA T 3-24 AIS.PS C-5 ANYTRA Y .PS 5-6 CMYK.PS 6-14 CONFIG.PS C-2 CTRLD.PS 3-24 DISPLA Y .PS 6-6 ENHANCED.PS 5-8 ETHRZONE.PS B-6 FONTS.PS 7-8 HIGHRES.PS 5-8 HPGL.PS C-5 HPGLPENS.PS C-8 HSB.PS 6-14 locating the software 1-2 LOWR TRA Y .PS 5-6 MONOCHRM.PS 6-6 NOCORECT .PS 6-6 P ANT240[...]

  • Page 199

    Printing Reference Index-7 printer halftone screens 8-18 language modes HP-GL C-4 PCL5 C-4 PostScript C-4 memory upgrades 8-11 renaming 2-17 , 3-22 resetting 8-23 startup page enable or disable B-2 printing from the QuickDraw GX printer driver A-12 status reporting fr om the QuickDraw GX printer driver A-22 switches 6-8 using 1-2 printer descriptio[...]

  • Page 200

    Index-8 Phaser 240 Drivers and Utilities printer status A-22 printing extensions A-9 printing from GX-aware applications A-6 non-GX aware applications A-6 , A-20 Printing menu Extension Setup command A-9 Input T rays command A-8 Printer Driver Defaults command A-10 Printer Utilities command A-11 Send PostScript File command A-13 Set Default Printer[...]

  • Page 201

    Printing Reference Index-9 startup page, enable or disable from a Macintosh B-2 from a PC B-2 from the QuickDraw GX printer driver A-12 startup page, printing, from the QuickDraw GX printer driver A-12 status reporting from the QuickDraw GX printer driver A-22 support, customer 8-1 T technical support 8-1 T ek Err or Handler , Macintosh utility fi[...]

  • Page 202

    Index-10 Phaser 240 Drivers and Utilities V VIVDCOLR.PS, PC utility file 6-6 V ivid Color color correction description 6-10 Macintosh printer driver 2-6 QuickDraw GX printer driver A-10 selecting 6-7 W indows printer driver 3-11 V ivid Color , Macintosh utility file 6-6 W wait timeout C-2 WIN.INI file, editing 7-7 W indows NT printer driver upda[...]