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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Teledex SIP ND2100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Teledex SIP ND2100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Teledex SIP ND2100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Teledex SIP ND2100 should contain:
- informations concerning technical data of Teledex SIP ND2100
- name of the manufacturer and a year of construction of the Teledex SIP ND2100 item
- rules of operation, control and maintenance of the Teledex SIP ND2100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Teledex SIP ND2100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Teledex SIP ND2100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Teledex service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Teledex SIP ND2100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Teledex SIP ND2100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
WHEN USING YOUR TELEPHONE EQUIPMENT , BASIC SAFETY PRECAUTIONS SHOULD AL WA YS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS, INCLUDING THE FOLLOWING: 1. READ AND UNDERST AND ALL INSTRUCTIONS. 2. FOLLOW ALL WARNINGS AND INSTRUCTIONS MARKED ON THE PRODUCT . 3. UNPLUG THE PRODUCT FROM THE WALL OUTLET BEFORE CLEANING. DO[...]
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Page 2
1. Introduction to the T eledex iPhone SIP ND2100 series IP phone 3 1.1 Definitions, acronyms and abbreviations 3 1.2 The SIP ND2100 Series works like a telephone 3 1.3 The network 3 1.4 The IP-PBX 3 1.5 The network system administrator 3 2. Installing the SIP ND2100 series IP phone 3 2.1 A matter of safety 3 2.2 V ersions of the SIP ND2100 series[...]
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Page 3
1. Introduction to the T eledex iPhone SIP ND2100 Series IP Phone The T ele dex iP hone SI P ND21 00 seri es IP phone i s a SIP-co mpliant network terminal. Instead of using standard analog or digital telephone lines, it connects to the network in the same manner as computers and printers do. The voice and control signals to and from the SIP ND2100[...]
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Page 4
2.5 Connecting the SIP ND2100 Series to the network W ARNING! Risk of electrical shock! Dangerous voltages may be present on the terminals of the network patch cable after it is plugged into the network wall jack. Connect the patch cable to the base first, then to the network wall jack. 2.5.1 SIP ND2100 Series V ersion 1 (Local Power) Connect Netw[...]
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Page 5
Figure 2 shows the welcome page of the configuration portal. The phone can be configured through the main menu provided by this portal. NOTE: Except for upgrading the software online (decribed in subsection 3.2.7), the configuration for the SIP ND2100 series will not be activated until the phone has been reset. Fig 2: T eledex iPhone Configurat[...]
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Page 6
Fig 5: Call Feature Configuration 3.2.5 Upgrade the Phone’ s Firmware (Fig.6) T o update the phone’ s firmware through the configuration portal, click “Online Upgrade” on the left menu. There are three update options from which to choose: 1. Set TFTP Address Only – Changes the TFTP address on the phone, leaving the rest of the firmwar[...]
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Page 7
4.1.6 Adjusting the Handset V olume Activate the handset by picking it up. With the handset active, press the up or down arrow key to raise or lower handset volume to the desired level. 4.2 Placing a Phone Call There are various ways of initiating a phone call: 1. Lift the handset, listen for dial tone, and dial the phone number , using the keypad.[...]
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Page 8
5.3.1 Programming the Memory Dialing Keys Thr ough the Concealed STORE Key The speed dial keys can be programmed not only through the configuration portal (as described by subsection 3.2.3) but also through the concealed STORE key . The STORE key is concealed to deter unauthorized tampering. With the clear plastic overlay and faceplate removed fro[...]
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Page 9
7. Appendix A – European Requir ements This product complies with the following CE requirements: 89/336/EEC EN 55024 EN 55022 EN 60950 (CB SCHEME) 8. Appendix B – SIP ND2100 Series Product Specifications TELEPHONE TYPE Single-line, V oice over Internet Protocol network terminal Call Manager Protocol SIP (Session Initiation Protocol) Dial Keypa[...]
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Page 10
10 Fig 1: SIP ND2100 Series Diagram 10/100 Port (In) Pause (Recessed) Switched Port (Alternate location; may vary by manufacture date) Store (Recessed) V olume Up/Down Hold Messages Redial Mute Speakerphone (SIP ND2105S and ND2110S models only) Flash Handset Speaker (Under Handset) Speed Dial Keys (Configuration varies by model; not all keys may b[...]