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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Telenetics MIU28.8, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Telenetics MIU28.8. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Telenetics MIU28.8 should contain:
- informations concerning technical data of Telenetics MIU28.8
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Telenetics MIU28.8 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Telenetics MIU28.8, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Telenetics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Telenetics MIU28.8.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
Document No. 49-0002-001 Rev.A Installation, Operation & Diagnostics for the MIU2.4 MIU9.6 MIU14.4 MIU28.8 Industrial Grade Dial Modems Book 1 of 2 (See Book 2 for AT Commands)[...]
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Page 2
Document No. 49-0002-001 Rev.A Telenetics Corporation 26772 Vista Terrace Drive Lake Forest, California 92630 (949)455-4000 Fax (949)455-4010[...]
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Page 3
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 1 TABLE of CO NTENTS 1. STANDARDS ............... ........................................................... .......... Page 2 2. PRODUCT OVERVIEW ......... ................................................... ....... Page 3 3. GENERAL PRODUCT SPECIFICATIONS .. ............[...]
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Page 4
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 2 1. STANDARDS All Telenetics dial-up modems are design ed to m eet the following Standards: USA: FCC Part 15, Cl ass A and Part 68 Canada: DOC Standards CS-01, CS -02 and CS-03 CANADIAN DEPARTMEN T OF COMMUNICATION NOTICE NOTICE : The Canadia n Departm ent of Co m municati[...]
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Page 5
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 3 2. PR ODUCT OV ERVIEW The MIU2.4, MIU9.6, MIU14.4 & MIU28.8 are industri al grade dial modem s for connection to the Publ ic Switche d Telephone Network.. They can be powe red from a wi de ra nge of AC and DC power suppl ies, they are internally surge protected on bot[...]
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Page 6
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 4 Industrial: The MIU is packaged in a rugged, c ompact, non- metal lic (ABS) enclosure. Designed for unm anned locations, the MIUs do no t include the array of pushbuttons and LEDs norm ally associated with consumer-ty pe modems . Configuration is by di p switches and/or s[...]
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Page 7
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 5 3. GENERAL PR ODUCT SPECIFICATIONS Dimensions: 5.3 x 4.0 x 1.375 inches Weight: 1 lb Voltage Supply : Standard Model : 40 to 270VDC 40 to 270VAC, 50/60Hz LV Model (Suffix “-LV” ): 9 to 36VDC Current Requirements: (See S ection 4 for Power Down Modes) MIU2.4: 12VDC 24V[...]
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Page 8
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 6 4. POWER MODES Mode Description Power Consumption Power On Factory Setting : Full power is always available to the m odem. See Section 3 Sleep If the modem is on hook for a predetermined peri od (PE2400 = 5 seconds; PE 2496, PE 14.4 & PE28.8 = software configured: Set[...]
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Page 9
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 7 5. MODEM SPECIFICATIONS MIU2.4 MIU9.6 MIU14.4 MIU28.8 Standards V.22bi s V.22 Bel l212A Bell 103 V.22bis V.22 Bell212A Bell 103 V.32bis V.32 V.22bis V.22 Bell212A Bell 103 V.34 V.32bis V.32 V.22bis V.22 Bell212A Bell 103 Modem Li ne Speed (Asynch) 2400bps 1200bps 300bps 2[...]
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Page 10
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 8 6. POWER CONNECTIONS[...]
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Page 11
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 9 7. SERIAL DATA PORT PIN-OUTS[...]
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Page 12
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 10 8. DIP SWITCH SETTINGS Not Applic able[...]
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Page 13
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 11 9. LED INDICATOR The MIU has a single LED that will i ndicate the foll owing conditions... 4 Blinki ng: POWER ON 4 Steady: MODEM CONNECTED (CARRIER DETECT) 10. AUTO RESET FEATURE The dial-up m odem modul es inside y our M IU include an “Auto Reset” feature: If the mo[...]
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Page 14
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 12 12. OUTLINE DRAWING & MOUNTING[...]
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Page 15
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 13 13. MODE M CONFIGURATION Telenetics dial and l eased line modem s are based upon Rockwell chipsets. These chipsets cont ai n Rockwell’s “AT” com mand set. A summ ary of the Rockwell comm and set for your MIU m odem is provided in Book 2. Unless otherwise speci fied[...]
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Page 16
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 14 14. FACTORY CO NFIGURATION ~ MIU2.4 ACTIVE PROFILE: B1 E1 L2 M1 Q0 V1 X4 Y0 &C1 &D0 &G0 &J0 &L0 &P0 &Q0 &R0 &S0 &X0 &Y0 S0 0:001 S01: 000 S02:043 S 03:013 S04:010 S05:008 S06:002 S0 7:030 S08:002 S 09: 006 S10: 014 S12:050 S14:[...]
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Page 17
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 15 14. FACTORY CO NFIGURATION ~ MIU9.6 ACTIVE PROFILE: B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C 1 &D2 &G0 &J0 &K3 &Q5 &R1 &S0 &T5 &X0 &Y0 S00: 001 S01:000 S02:043 S03: 013 S04:010 S05:008 S0 6:002 S07:050 S 08: 002 S09: 006 S10:014 S11:[...]
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Page 18
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 16 14. FACTORY CO NFIGURATION ~ MIU14.4 ACTIVE PROFILE: B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D2 &G0 &J0 &K3 &Q5 &R1 &S0 &T5 &X0 &Y0 S00: 001 S01:000 S0 2:043 S 03:013 S04:010 S05:008 S0 6:002 S07:050 S 08: 002 S09: 006 S10:014 S11[...]
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Page 19
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 17 14. FACTORY CO NFIGURATION ~ MIU28.8 ACTIVE PROFILE: B0 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D0 &G2 &J0 &K3 &Q5 &R1 &S0 &T4 &X0 &Y0 S00: 001 S01:000 S0 2:043 S 03:013 S04:010 S05:008 S0 6:002 S07:030 S 08: 002 S09: 006 S10:014 S11[...]
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Page 20
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 18 15. DIAGNOSTICS The following pages provi de softwa re and hardware techniques for diagnosing comm unicat ion problems and thereby is olating the problem at either the local m odem, the rem ote modem or the int erconnecti ng line. The following AT&Tn c omm ands form [...]
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Page 21
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 19 &T0 TERMINATE TEST IN PROGRESS If a V.54 loopback test is in progre ss as a result of executing an &Tn comm and, then the &T0 comm and will cau se that test to be terminated, provided that t he modem is in the command state or a V.54 st ate that accepts comm [...]
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Page 22
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 20 &T2 NO FUNCTION &T3 PERFORM LOCAL DIGI TAL LOOPBACK (See Figure 3) Th e mo dem mu s t be in th e c omma n d state with connection establ ished when this comm and is i ssued, otherwise an ER RO R result code occurs. The AT&T3 com mand est ablishes a loo pback [...]
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Page 23
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 21 &T5 DENY RDL REQUES TS The m odem wil l not respond to a rem o te digital loopback request from a distant modem. Th is will result in an error if the command is given while any V.54 test i s active (&T1, &T3, &T6, &T7 or &T8). &T6 INITIATE REM[...]
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Page 24
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 22 &T7 INITIATE RDL WITH LOCAL SELF TEST (See Figure 5) This is a system test, end to end . The comm and is valid only if the modems are i n the command st ate with a connection established. Configure the remote m odem with an AT&T4 command so t hat it will honor a [...]
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Page 25
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 23 &T8 LO CAL LOOPBACK WITH SEL F TEST (See Figure 6) The m odem shoul d be on hook. Enter AT&T8 to configure t he modem for analog loopback and sel f test. Th e test tim er is started at the time indicated by S18, DS R is turned off (i f &S1 is in effect ). A s[...]
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MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 24[...]
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MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 25[...]
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Page 28
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 26[...]
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Page 29
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 27 ADDITIONAL TEST / DI AGNOSTICS COMMANDS... %L RECEIVED SIGNAL LEVEL Returns a value (-dBm) wh ich in dicates the received signal level at modem DATA PUMP in terface. This value is determined by the loss/ gain of modem Telco Interface circuit ±dB at the Tip/Ring input to[...]
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Page 30
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 28 0 Normal hang up; no error occ urred. 4 Physical carrier loss. (Loss of Carri er) 5 F eature negotiation failed to de te ct presence of another V.42 error-control m odem a t other end. 6 O ther error-control m o dem did not respond to feature negotiation m essage sent by[...]
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Page 31
MIU Installation, Operation & Diagnostics Edit ion: March 30, 1998 Page 29 NOTES:[...]