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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Telos Zephyr Xport, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Telos Zephyr Xport one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Telos Zephyr Xport. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Telos Zephyr Xport should contain:
- informations concerning technical data of Telos Zephyr Xport
- name of the manufacturer and a year of construction of the Telos Zephyr Xport item
- rules of operation, control and maintenance of the Telos Zephyr Xport item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Telos Zephyr Xport alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Telos Zephyr Xport, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Telos service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Telos Zephyr Xport.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Telos Zephyr Xport item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Zephyr Xpor t Field Audio Transceiver USER’S GUIDE Manual Versi on 1.0 fo r software ve rsion 1.0 a nd later 17 February, 200 3[...]
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The Xport's Front Panel L C D Di sp l a y A u d i o Le ve l m e te ri ng Modem c onnec t ion s t at us Menu a c c es s NA V Key A l l ow s fo r e asy m e n u acce ss. NA V al s o act s as an "esc ape " k ey when in a m enu s el ec t ion. M enu N av ig a tion a nd Sel e ction Keys Mi x e r S e c t i on St r a ig ht for war d, eas y t [...]
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Zephyr Xpor t Field Audio Transceiver USER’S GUIDE Manual Versi on 1.0 fo r software ve rsion 1.0 a nd later 17 February, 200 3[...]
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ZEPHYR XPORT USER’S GUIDE II CHAPTER 1 - INTRODUCING THE XPORT Customer Service We support you... By phone/Fax in th e USA. Customer service i s available from 9:3 0 AM to 6: 00 PM USA Eastern Time, Mo nday through Friday at +1 216.241. 7225. Fax: +1 216.241.4103. By phone/Fax in Eur ope. Service is availab le from Telos Europe in Germany at +49 [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 1 - INTRODUCING THE XPOR T iii IMPORTANT NOTE: The Zephyr XPORT 's POTS LINE interface is intended for us e with analog loop start telephone lines . This jack should not be c onnected to other types of lines, such a proprietary t elephone jack present in many office telephone system s. See Section 3 for more[...]
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ZEPHYR XPORT USER’S GUIDE IV CHAPTER 1 - INTRODUCING THE XPORT Test Lines To aid you in testing and demonst rating your Zephyr XPORT , Telos Systems has the following test number s available: • USA: +216 781.9310 or 21 6 781.9311 (Layer I II Dual transmit @ 32 KHz sample rate for Zephyr/Zephyr Xstream + aac Plus @ 48 kHz SR for Xport). • Germ[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 1 - INTRODUCING THE XPOR T v e WARNING: ZEPHYR XPO RT USES CONVECTION COOLING. DO NOT BLOCK THE VENTILATION O PENINGS IN TH E TOP AND REAR OF THE UNIT. FAILURE TO ALLOW PROPER VENT IUALATION COULD DAMAGE THE UNIT OR CREATE A FIRE HAZARD. DO NOT PLAC E THE UNI T ON A CAR PET, BEDDIN G, OR OTHER MATERIALS T[...]
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ZEPHYR XPORT USER’S GUIDE VI CHAPTER 1 - INTRODUCING THE XPORT A note from the CEO It's been nearly 10 years since Telo s brough t you the original Zephyr – the first product in the world to use MP3, a nd the first to br ing all the necessary pieces for ISDN remotes together in one easy- to- use and reliable pack a ge. In 2001, we offered [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 1 - INTRODUCING THE XPOR T vii T able of C ontents Table of Conte nts .............................................................................................................. ........................................ vii 1 INTRODUCING THE ZEPHYR XPORT .........................................................[...]
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ZEPHYR XPORT USER’S GUIDE VIII CHAPTER 1 - INTRODUCING THE XPORT 3.8 Remo te Contr ol ................................................................................................................. ............................. 29 4 FREQUENTLY ASKE D QUESTIO NS ................................................................. 30 5 WHAT TO DO IF[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 1 - INTRODUCING THE XPOR T 1 1 Introducing the Zephyr XPORT : Ordinary Phone L ine – Extraor dinary Audio ISDN makes for great sounding remotes, but you can’t always get ISDN where and when you want it. The XPORT lets you use ordinary analog telephone lines or ISDN in the field to connect with the Zephyr Xstr[...]
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ZEPHYR XPORT USER’S GUIDE 2 CHAPTER 1 - INTRODUCING THE XPORT Here's where to turn for additional inf ormation: Tell me more about the box. Section 2 (Getting Oriented) wi ll guide you step- by- step through setup and testing of the XPORT . I've never used a code c or plugged in a telepho ne. What do I do with this box? Section 2.1 (Qui[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 2 - GETTING START ED 3 2 Getting Oriented This Quick Start section will walk you step- by- step through setting the unit up and placing calls. This section includes an introduction to the XPORT and includ es the basic information required to get you up and runni ng in a hurry. First, we'll cover the front an[...]
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ZEPHYR XPORT USER’S GUIDE 4 CHAPTER 2 - GETTING START ED • Promise to read the full manual later. Now, let’s get started. What you need before you start… To complete the following you will need: • Your Zephyr XPORT • A standard "RJ- 11 style" tele phone cable (supplied with the XPORT ) • A pair of headphones that use a stand[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 2 - GETTING START ED 5 Ideally, you should check an unknown line by connecting an ordinary analog telephon e and attempting a call. h HOT TIP! The Xport us es the center pins of the 6- position miniature modular jack - In parts of Eu rope we have seen the same type of jack u sing different pins. In this case, you[...]
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ZEPHYR XPORT USER’S GUIDE 6 CHAPTER 2 - GETTING START ED Mixer Adjustment s h HOT TIP! The Xport ha s "stowable" control knobs for the mixer functions. If t he knob is not protrudi ng, push it in and release to make it accessible. Microphone Speak into your Micropho ne and adjust the MIC knob on the front panel to adjust the level displ[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 2 - GETTING START ED 7 If successful, the words " Connect Lock " will appear along with a call duration timer. You should now see audio on the Receive audio meter (labeled "Rcv") moving as the audio is received from the test line. Put on your headphones and listen. You may adjust t he relative[...]
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ZEPHYR XPORT USER’S GUIDE 8 CHAPTER 2 - GETTING START ED 2.3 What have we here? Time for a guided tour of your XPORT . Accessories A stand is available for the Xport to tip the un it up for easier viewing. Contact your Telos representative to order Telos Part # 1451- 001 99- 001 . A soft carry vase is a lso available. Requ est Telos Part # 2091- [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 2 - GETTING START ED 9 The Default Di splay This is the di splay you will se e most of the time. It has bargraph meters for Send and Receive audio levels, a status line, and modem quality bargraphs for each direction. The Snd and Rcv modem qualit y bargraph meters indicate the quality of the connection moment- to[...]
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ZEPHYR XPORT USER’S GUIDE 10 CHAPTER 2 - GETTING STARTED Lost Modem Sync…Falling back to Phone Mode – The modem connection has failed and there fore the connection has been conve rted to “Phone” mode. You should redi al when convenient. The Menu s Repeated presses of the <NAV> button page s through the menu’s screens one at a time[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 2 - GETTING START ED 11 3. Press the <SEL> button once . Note that the menu item moves to the top of the screen and information about Country is displayed. 4. Press the < 6 > button repeatedly to view the possi ble settings for this men u item (e. g. Argentina to Yemen, or something in between). w IMP[...]
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ZEPHYR XPORT USER’S GUIDE 12 CHAPTER 2 - GETTING STARTED For example: Press the num ber 2 once ...... See the chara cter A ... press it again ...... See the chara cter B ... press it again ...... See the chara cter C ... press it again ...... See the chara cter a ... press it again ...... See the chara cter b ... press it again ...... See the cha[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 2 - GETTING START ED 13 Phone Places a call to a standard telephone. DS P hybrid technology prevents sen d audio coloration due to leakage, however the audio quality will still be o nly 300 to 3.3 kHz telephone quality. If the ISDN interface an d line are pre sent at the time of bootup, the call will go over ISDN[...]
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ZEPHYR XPORT USER’S GUIDE 14 CHAPTER 2 - GETTING STARTED IS D N S U P P O R T O p t io n a l IS DN S , o r I S DN S + U inte rf a ces CO N T A CT CL OS U RE S HE AD P HO N E & MON I TO R OUT PUTS Ha v e a m ix o f lo c a l (s e n d ) aud i o & rem ote ( recei ve ) audi o f rom rem ote site TW O -I NP UT M I XE R Has m i crop hone a nd li [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 3 - THE DETAILS 15 3 The Det ails By now your Xport should be up and running . In this section, we assume you have gotten to know your Xport by going through the Quick Start procedure and brief tour covered in Section 2 (Getting Started). In this section, we'll expla in more about how the mixer works, cover [...]
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ZEPHYR XPORT USER’S GUIDE 16 CHAPTER 3 - THE DETAILS h HOT TIP! The Xport uses th e center pins o f the 6- position miniature modular (RJ- 11 styl e) jack. In parts of Euro pe, we have s een the same type of jack u sing different pins. In order to get the best performance fro m your Xport on POTS lines, be sure to set the COUNTRY menu selection f[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 3 - THE DETAILS 17 (What to do if…), or consult your Zephyr Xstream User's Manual for extensive tips for troubleshooting the problem. If you are not using the 2- wire "U" in terface, you can disregard this LED. S INTERFACE (only active if optio n 1701-00135 or op tion 1701-00056 is present) This [...]
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ZEPHYR XPORT USER’S GUIDE 18 CHAPTER 3 - THE DETAILS 3.2.1 Audio Inputs The Xport mixer has two analog audio inputs as follows: MIC IN PUT This XLR female input will a ccept microphones w ith nominal ou tput levels from - 53 to - 43 dBu. A Ph antom Power source of 12 volts at 10 mill iamps will power most Condenser microphones. Enabling phantom p[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 3 - THE DETAILS 19 DIRECT RECEIVE OUT This XLR balanced output contains th e audio re ceived from the far e nd. This output is active when ever a receive signal is present . Nominal output level is + 4 dBu (20 dBu clip point). Pi n 1 is grou nd; Pin 2 "hot"; Pin 3 "return". When used to feed a[...]
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ZEPHYR XPORT USER’S GUIDE 20 CHAPTER 3 - THE DETAILS Dial Setups Dial Setups are very simi lar to the "D ial Setups" us ed in the Zephyr Xstream. Each of the 100 dial setups consists of se veral pieces of information. A Setup number – this 2- digit number ( 00 to 99) can be used to instantly access a given setup. An alphanumer[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 3 - THE DETAILS 21 Entry" will be displayed. 3. Press <SEL> to continue or press < 5 > and then <SEL> to escape withou t changing. 4. Enter a name (see Sect ion 2.3.1 for an example on how to select and enter information). 5. Enter the telephone number to be dialed. 6. Move the cursor to th[...]
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ZEPHYR XPORT USER’S GUIDE 22 CHAPTER 3 - THE DETAILS Activatin g a Location S etup – Step by Step Note that this process is the same as accessing a Dial Setup , only a three- digit number is used. 1. Press the < AUTO > key. 2. To choose a Location Setup y ou have two options: • Use the < 5 > and < 6 > to scroll through the l[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 3 - THE DETAILS 23 3. Once the desired setup is highlighted, pres s the <SEL> button to allow en try of (or editing of) the inform ation for this setup. If an empty setup was selected, "Unused Entry" will be displayed. 4. Press <SEL> to continue to t he screen shown: or press < 5 > and[...]
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ZEPHYR XPORT USER’S GUIDE 24 CHAPTER 3 - THE DETAILS 5. Move the cursor to the word Save (using < 5 > or < 6 >) and t hen press <SEL> to complete the editing process. 3.5 The Xport's ISDN inter face Units with either of the ISDN interfac e opti ons will displa y "Found ISDN card" shortly after startup. This is als[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 3 - THE DETAILS 25 ISDN STATUS SCREE N When using ISDN, one of the follow ing stat us words will be showed on the default screen. Ready: Line is initia lized and is idle. If a SPID is required, and has been omitted, this could be displayed. Connected: Line is in use SPID Pending: If an external NT1 is used this m[...]
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ZEPHYR XPORT USER’S GUIDE 26 CHAPTER 3 - THE DETAILS 3. Using a "straight through" 8 pin ca ble wired according to TIA/EIA T- 568- A T- 568A or T- 568B connect the ISDN S ja ck of the first Xport to the ISDN S ja ck of the second Xstream. 4. Configure the second Xport's ISDN setting s. Enter your second SPID and your second Directo[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 3 - THE DETAILS 27 Connecting the Cell Phone to the Xport For more information on using this feature, see the Application Note on our web site. See http://www.telos- systems.com/support/csb.ht m The majority of cellular telephones inc lude a connector intended for use with a headset. Typically the headset connect[...]
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ZEPHYR XPORT USER’S GUIDE 28 CHAPTER 3 - THE DETAILS • Click “OK” button to save new settings 4. Installation is complete. To uninstall, run “Add/Remove Programs” applet from the Windows Control Panel. Choose Telos Soundcard Emulator and click “Uninstall” Changing config uration Open “Control Panel”. Ch oose “Telos Soundc ard [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 3 - THE DETAILS 29 playback. 4. Click "OK" Changing th e playback vo lume The Telos Soundcard Emulator supports Windows ® mixer device interface. To change the playback volume, use the fader or volume control available in your playback applicat ion, or you can use the Windows Volume Control tool. To st[...]
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ZEPHYR XPORT USER’S GUIDE 30 CHAPTER 4 - FREQUENTLY ASKED QUESTIONS 4 Frequently Asked Questions We cover general questions about the Xport and the technology involved here. If you have questions related to operational issues , or need to troubles hoot a problem, see Section 5 (What to do if…). Is Xport a “POTS codec”? Yes and no. Xport is [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 4 - FREQUENTLY ASK ED QUESTIONS 31 Is there anything I n eed to know about using ISDN for this application? Nothing special. The telephone network automatically translates the signals on the analog line to the digital form (c alled "G.711") carried o ver ISDN. The ISDN line must be configured to allow t[...]
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ZEPHYR XPORT USER’S GUIDE 32 CHAPTER 4 - FREQUENTLY ASKED QUESTIONS combined with background sounds such as from sports spectators, traffic, appla use, etc. CELP does have the advantage of lower delay, but it comes at too much cost to audio quality, in o ur view. Will other vendors be able to make p roducts to interoperate w ith Xport and Xport-e[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 4 - FREQUENTLY ASK ED QUESTIONS 33 Anything bett er possible with mobile phones ? Not yet. Current generation phones have a maximum da ta rate of 14.4 kbps, not enoug h for anything approaching high fidelity. We expect to interface digital ly to next- generation phone s with fast rate capability. Thi s will be vi[...]
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ZEPHYR XPORT USER’S GUIDE 34 CHAPTER 5 - WHAT TO DO IF… 5 What to do if… Sadly, the world is not perfect. We all kn ow this, but that kn owledge does not help us when unexpected problems happen right before the "bi g broadcast". This section should help when things won't work. When dialing using POTS the s tatus goes to “off [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 5 - WHAT TO DO IF… 35 active line present). When using POT S you can speed boot time by pressing < 5 > and < 6 > simultane ously when the "Found ISDN card" message is dis played. I can’t find the ISDN se tup menu. The ISDN circuit should be connected to the Xp ort before you power the un[...]
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ZEPHYR XPORT USER’S GUIDE 36 CHAPTER 5 - WHAT TO DO IF… I can dial local calls just fi ne, as can the far end. Why can ’t I place a long distance call? There may be a problem with your long distance carrier. Try diali ng a test call with a different carrier. In the USA & Canada, you can force a call to a specific carrier by usin g a 101xx[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 5 - WHAT TO DO IF… 37 When placing ISDN “Zephy r mode” calls bet ween Xstream and my Xport, I get no audio or lock . Zephyr mode calls from Xport require that the Xstream’s codec settings b e configured as follows: Xmt = AAC-LD mono 64; Rcv = AAC-LD 64; Bit rate 56 or 64; Sample = 48 kHz I can’t place o[...]
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ZEPHYR XPORT USER’S GUIDE 38 CHAPTER 6 - T ECHNICAL & INSTALLATION IFNORMATION 6 T echnical & Inst allation Information 6.1 Environmental Considerations V entilation and am bient temperature The Xport should not be plac ed on bedding, ca rpet or other materials where the rear- panel ventilation openings could be blocked. Do not block the [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 6 - TECHNICAL & INSTALL ATION INFORMATION 39 Some failures are catastrophi c failures, while some are due to the cumulati ve damage that can occur over the course of several years. For t his reason, we recommend that in addition to AC (mains) power prot ection (see above), that a qualit y telephone line surge[...]
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ZEPHYR XPORT USER’S GUIDE 40 CHAPTER 6 - T ECHNICAL & INSTALLATION IFNORMATION 6. Note the standoff near JP 11 a nd headers JP6, JP7, and JP12 et al. Remove t he screw (and washer) from the standoff. 7. Plug in and fasten the ISDN card in as follows (see below): • Orient the Xport circuit boa rd so that the rear panel is to your left. • O[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 6 - TECHNICAL & INSTALL ATION INFORMATION 41 6.3 Enabling Phantom Power e IMPORTANT! WARNING! DANGER! Always disconnect AC (mains) powe r a nd Telephone Circuits before removing the Zephyr Xport’s cover. Potentially lethal volt ages are inside! Fa ilure to observe the above warning may result in electric sh[...]
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ZEPHYR XPORT USER’S GUIDE 42 CHAPTER 6 - T ECHNICAL & INSTALLATION IFNORMATION 7 S pecifications & W arranty All specifications subjec t to chan ge without notice GENERAL • F ull Duplex field terminal sup ports analog (POTS) telephone lines and ISDN circuits (optional). • F ull duplex high fidelit y operation using aacPlus coding. •[...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 7 - SPECIFICATIO NS & WARRANTY 43 • Dynamic Range • No Decoder Lock: 94 dB • Encoder/Decoder loopback: 91 dB • T HD (Line input, 100 Hz to 10 kHz @ +4 dBu): 0.05% HEADPHONE OUTPU T • Leve l (level control @ maximum and n ominal input level at line input): ~ 103 dBa SPL MONITOR MI X OUT (Floating B a[...]
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ZEPHYR XPORT USER’S GUIDE 44 CHAPTER 7 - SPECIFICATIONS & WARRANTY ZEPHYR XPORT LIMITED W ARRANTY This Warranty covers “the P roducts,” whi ch are defined as the various a udio equipm ent, parts, software and accessories m anufactured, sold and/or distributed by TLS Corp., d/b/a Telos Syst ems (hereinafter “Telos System s”). With the [...]
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ZEPHYR XPORT USER’S GUIDE CHAPTER 8 - REFERENCES 45 8 References We've kept the intimidating technical stuff out of this User's Guide. However, we know that some users want to stay a breast on the latest technology , or are just plain curious. Also, we've written a number of Bulletins for advanced users covering advanced and infreq[...]
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ZEPHYR XPORT USER’S GUIDE 46 CHAPTER 8 - REFERENCES Information on AAC, AA C-LD and CT-aacPlus • http://www.telos- systems.co m/techtalk/aac/default.htm • http://www.telos- systems.com/techtalk/aacpaper_2/default.htm A Plain English Exp lanation of IS DN • http://www.telos- sy stems.com/techtalk/isdn/default.htm ISDN Cause Codes (for trou b[...]
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The Xport's Rear Panel IS D N S U P P O R T Option a l ISD N S, or ISD N S + U i nt er f a ce s CO N T A CT CL OS U RE S HE AD P HO NE & M O NI T O R OUT PUT S Ha v e a m ix of loca l (s e n d) au di o & rem ote ( rec ei v e) au di o from rem ote s i te TW O -I NP UT MI XE R Has m i cr ophone a nd l i ne le v e l inp u t s AUX I NT E R[...]