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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of The Speaker Company TDP-225, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Table of contents for the manual
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Page 1
USER ’ S MANUAL TDP-225/ TDP-225W/ TDP- 324 / TDP -324W Series DIRECT THERMAL B AR CODE PRINTER[...]
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Page 2
i Content s Copyright Declaration ....................................... i 1. Introduction ........................................... ii 1.1 Product Introduction ............................................................................... ii 1.2 Compliances .......................................................................................[...]
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Page 3
ii 4.3.3 Printer Initialization ...................................................................... 29 4.3.4 Set Black Mark Sensor as Media S ensor and Calibrate the Black Mark Sensor .......................................................................................... 30 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 30 [...]
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Page 4
i Copyright Declara tion Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID T echnology Co., Ltd.. No part of t his manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser ’s person al use, without the expressed wri tten permission [...]
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Page 5
ii 1. Introduction 1.1 Product Introductio n Thank you for purchasing TSC bar code printer . Although the printer has a small footprint, it delivers reliable, superior performan ce. This printer provides direct thermal printing at user selecta ble spe ed o f: 2.0, 3.0, 4.0 or 5.0 ip s for 203 dpi; 2.0, 3.0 or 4.0 i ps for 300 dpi. It accepts roll f[...]
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Page 6
iii W ARNUNG! GEFÄ HRLICHE BEWEGLICHE TEILE – FINGER UND A NDERE KÖ RPERTEILE FERNHAL TEN! VORSICHT! EXPLOSIONSGEFA HR BEI ERS A TZ DER BA TT ERIE DURC H UNZUL Ä SSIGEN T YP . VERBR AUCHTE BA TT ERIEN IM MER VORSCHRIFT SGEM Ä SS ENTSORG EN! Note : The maximum printing ratio per dot line is 15% for this printer . T o print the full web black[...]
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Page 7
2 . Operations Ov er vie w 2.1 Unp acki ng and Inspec tion This printer has been specially packaged to withstand damage durin g shipping. Plea se carefully inspect the packag ing and printer upon receiving the bar code printer . Please retai n the packaging materials in case y ou need to reship the printer . Unpacking the printer , th e following i[...]
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Page 8
2 2.2 Printer O verv iew 2.2.1 Front View TDP- 225 /324 model TDP- 225W /324W model 1. T op cover open lever 2. MicroSD card socket 3. Media view window 4. LED indicator 5. Feed button 6. Paper exit chute 7. LCD display (Option for TDP-2 25 /324 model) * Recomm ended MicroSD card specification. SD card spec SD card capacit y Approved SD card m anuf[...]
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Page 9
3 2.2.2 Interior View 1. T op cover 2. Media holder 3. Media guide 4. Printhead 5. Gap sensor (receiver) 6. Gap sensor (transmitter) 7. Platen roller 8. Black mark sensor 9. Media holder lock switch 7 6 5 4 1 8 3 2 (TDP- 225 /324 model) 2 (TDP-225W /324W model) 9[...]
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Page 10
4 2.2.3 Rear View TDP- 225 /324 model TDP- 225W /324W model 1. Power switch 2. Power jack socket 3. USB interface 4. RS-232C interface (Option for TDP-225 W /324 W mode) 5. Fan-fold paper entrance chute 6. Ethernet interface (Option for TDP -225/324 model) 7. USB host (Factory option for TDP-225 W /324 W model) Note: The interface picture he re is [...]
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Page 11
5 3. Setup 3.1 Setting Up t he Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is set to “ of f ” . 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord int o the AC pow er cord socket at t he rear o f the printer , and then pl ug the power cord into a properly g rounde[...]
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Page 12
6 3. Separate the media holders to the label roll w idth. TDP- 225 /324 model TDP- 225W /324W model 4. Place the roll between the holders and close them onto the core. TDP- 225 /324 model TDP- 225W /324W model 5 . Place the pa per , printing side face up, through th e media guides, media sensor and place the label leading edge onto the platen rolle[...]
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Page 13
7 6 . Close the top cover gently and make sure the cover latches securely . TDP- 225 /324 model TDP- 225W /324W model 7. Use “Diagnostic T ool” to set the media sensor ty pe and calibrate the selected sensor . (S tart the “Diagnostic tool” Select the “Printer Configuration” t ab Clic k th e “Calibrate Sensor” button )[...]
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8 Note: * Please calibr ate the gap/black mark sensor w hen changing media . * Please refer to videos o n T SC Y ouT ube or driver CD. Loading p ath for roll labels TDP- 225 /324 model TDP- 225W /324W model[...]
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9 3.2.2 Loading External Media (For TDP-225/324 model only) 1. Open the printer ’ s top cover and separat e the media holders to fit the media width. 2. Press down the media holder lock switch to fix the media holder . 3. Feeds the media through the rear external l abel entrance chute. And place the pa per , printing side face up, through the med[...]
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Page 16
10[...]
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Page 17
11 3.2.3 Loading Media in P eel -off Mode (Option) 1. Refer to section 3 .2 .1 to load the media. 2. Open the top cover and peel -of f panel af ter calibrated the sensor . 3. Lead the media through the backing paper opening, beneath the peel-of f roller . 4. Push the peel-off p anel back to the printer . P eel -off panel Peel-off roller Backing pap[...]
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Page 18
12 5 . Close the top cover gently . 6. Press the FEED button to test. Note: Please calibrate the g ap/black m ark sensor w hen changing media . Backing paper (Liner)[...]
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Page 19
13 3.2.4 Loading Media in Cutter Mode (Option) 1. Refer to section 3 .2 .1 to load the media. 2. Lead the media through the cutter pap er opening. 3 . Close the top cover gently . 4 . Use “ Diagnostic Tool ” to set the media sensor type and calibrate the selected sensor . (S tart the “Diagnostic tool” Select the “Printer Configuration[...]
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Page 20
14 Note: * Please calibr ate th e gap /black mark sensor w hen changing media . * Cutter module spe cification: Full cut: Paper thickn ess: 0.06 ~ 0.19 mm, 200,000 cuts Partial cut: Paper thickne ss: 0.06 ~ 0.12 mm , 500,000 cuts * Except for the linerless cutter , all regular/heav y duty/care la bel cutters DO NOT cut on media w ith glue.[...]
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Page 21
15 3.3 Diagnostic T ool The Diagnostic Utility is enclosed in the CD disk Utilities directory or can be downloaded from www .tscprinters.c om website. The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; chan ge printer settings; download graphics, fonts, and firmware; create printer bitmap fonts[...]
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Page 22
16 3.3 .2 Printer Function (Calibrate sensor , Ethernet setup, RTC setu p ……… ) 1. Select the PC interface connected with bar code printer . 2. Click the “ Function ” button to setting. 3. The detail functions in the Printer Function Group are listed as below . Function Description Calibrate Sensor Calibrate the sensor specified i n the P[...]
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Page 23
17 3.4 Setting Ethernet b y Diagnos tic Utilit y (Option for TDP - 225 /324 model) The Diagnostic Utility is enclosed in the CD disk Utilities directory or can be downloaded from www .tscprinters.co m website. Users can use Diagnostic T ool to setu p the E thernet by USB and Ethernet interfaces. The following contents will instruct users how to co[...]
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Page 24
18 3. 4.2 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. T urn on the printer power . 3 . S tart the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4. Select “ Ethernet ” as the interface then click on the “ [...]
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Page 25
19 “ Set IP ” to take ef fe ct the settings. Users can also change the “ Printer Name ” by another model name in this fiel ds then click “ Set Printer Name ” to take ef fect this change. Note: After clicking the “ Set Printer Name ” or “ Set IP ” button, printer will reset to take effect the settin gs. 8. Click “ Ex it ” but[...]
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Page 26
20 3.5 Inst all Micro SD Memor y Card 1. Open the SD memory card cover . 2. Insert the MicroSD card into the socket. 3. Close the memory card cover . * Recomm ended SD card specif ication. SD card spec SD card capacit y Approved SD card m anufacturer V1.0, V1.1 MicroSD 128 MB Transce nd, Panasonic V1.0, V1.1 MicroSD 256 MB Transcend, Pan asonic V1.[...]
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Page 27
21 - Folders/files stored in the SD card should b e in the 8.3 filenam e form at[...]
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Page 28
22 3.6 Mount the Printer on the W a ll There are three holes in the bottom of printer . Printe r can be mounted on the wall by the 3.0mm~3.5mm screw head screws. Note: Please hang properly to avoid fall down[...]
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Page 29
23 3.7 Using the PC USB Ke yboard w ith Printer USB H ost Interface (Factory option for TDP- 225 W/324W model) 1. T urn off the printer pow er . 2. Plug in the PC USB keyboard into printer USB host interface. 3. T urn on the printer power . 4. After pressing the F1 key of the keyboard, the printer LCD will display as following. 5. Use up ↑ or do [...]
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Page 30
24 4 . LED and Button Fun ctions Th is printer has one button and o ne three -color LED indicator . By indicating the LED with different color and pres sing the button, printer can feed labels, p ause the printing job, select and calibrate the media sensor , print printer self -test report, reset printer to default s (initialization). Please refer [...]
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Page 31
25 Power on utilities The LED color w ill be changed as follow ing pattern: L ED color Functions Amber Red (5 blinks) Amber (5 blinks) Green (5 blinks) Green/Amber (5 blinks) Red/Amber (5 blinks) Solid green 1. Gap / black mark senso r calibration Release 2. Gap / black mark senso r calibration, S elf -test and ent er dump mode Release 3. Printer i[...]
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Page 32
26 4.3 .2 Gap/Black Mark Calibration , Self-test and Dump M ode W hile c alibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self -test) on label and then enter the dump mode. T o calibrate gap or black mark sensor , depends on the sensor setting in the last print job. Please follow the steps[...]
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Page 33
27 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self- te st printout can be used to check if there is any dot damage on th e heater element, printer configurations and available memory space. Self-test printout Print head test pattern Printer model name & Main board firmware version Printed mil[...]
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Page 34
28 Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black m ark sensor intension Code page Country code ZPL se tting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ZPL is emulating for Zebra ® language.[...]
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Page 35
29 Dump mod e Printer will enter dump mode after printing printer configuration. In the dump mode, all characters w ill be printed in 2 colu mns as following. The le ft side characters are received from your system and ri ght side data are t he corre sponding hex adecimal v alue of the characters. It allows users or engineers to verify and debu[...]
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Page 36
30 Parameter Default setting S peed 127 mm/s ec (5 ips) (203 DPI) 76.2 mm /sec (3 ips) (300 DPI) Density 8 Label W idth 2 ” ( 50.8 mm ) Label Height 4 ” (101.6 mm ) Sensor T ype Gap sensor Gap Setting 0.12” (3.0 mm) Print Direction 0 Reference Point 0,0 (upper left corner) Offset 0 T ear Mode On Peel off Mode Off Cutter Mode Off Serial Port S[...]
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Page 37
31 The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks) solid green 4. 3.6 Skip A UT O.B A S TSPL2 programming language allows user to download an auto execution file to flash memory . Printer will run the AUTO.BAS program i mmediat[...]
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Page 38
32 5 . T roubleshooting The following guide list s the most common p roblems that may be encountered w hen operating this bar code printe r . If t he printer s till does not function a fter all suggested s olutions have been invoked, please contact the Customer Service Department of y our purchased reseller or distributor for assistance. 5.1 LED S [...]
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Page 39
33 5.2 Print Problem Problem Possible Cause Recovery Procedure No t Printing Check if interface cable is w ell connected to the interf ace connector. Re -connect cable to int erface . The serial port cab le pin conf iguration is not pin to pin connect ed. Please replace the cable with pin to pin connected. The serial port sett ing is not consisten [...]
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Page 40
34 5.3 LCD display ( Option for TDP -225/324 mod el) This section lists the L CD display message s that you may encounter when operating the printer . Also, it provides solutions. Messages Possible Cause Recovery Procedur e Head Open * The printer top cover is open. * Please close the top cover . No Paper * Running out of label. * The label is inst[...]
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Page 41
35 6 . Maintenance This session presents t he clean tools and methods to maintai n your printer . 1. Please use one of following material to clean the printer . Cotton swab ( Head cleaner pen ) Lint-free cloth V a cuum / Blow er brush 100% ethanol 2. The cleaning process is described as following: Printer Part Method Interval Print [...]
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Page 42
36 Please use 100% Eth enol. DO NOT use medica l alcohol, w hich may damage the printer head. Regularly clean the p rint head and supply sen sors once chang e a new media to keep print er performance and extend printer life. The maximum print ing ratio per dot line is 15 % for this printer . T o print the full web b lack line, the maxim[...]
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Page 43
37 Revise Histo ry Date Content Editor 2009/8/10 Revise section 2 .2.2 Camille 2009/9/7 Revise section 3 .3 (Diagnos tic T ool) Camille 2009/9/15 Add TDP-225W m odel Camille 2009/9/16 Add section 3. 4 Camille 2009/9/18 Add section 5. 3 Camille 2009/12/28 Revise section 2 .2.3 (Add USB host) Camille 2010/3/3 Revise section 1 .2 Camille 2010/3/12 *Ad[...]
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Corpora te Headquarters Li Ze Plant 9F ., No.95, Minquan Rd ., Xindian Dist., No.35, Sec. 2 , Ligong 1st Rd. , Wujie T ownship, New T aipei City 231 41 , T aiwan (R.O.C.) Yilan County 268 41 , T aiwan (R.O.C.) TEL: +886-2- 2218 - 6789 TEL: + 886 -3- 990 - 6677 F AX: +886-2- 2218 -5678 F AX: + 886 -3- 990 - 5577 Web site: www .tscprinters. com E-mai[...]