Tiptel 85 system S0 manual

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Table of contents for the manual

  • Page 1

    User's Manual (UK) System telephone for tiptel.com telephone systems tiptel 85 System S 0 Version 2 tiptel 85 System U P0 tiptel[...]

  • Page 2

    [...]

  • Page 3

    Safety instructions 3 Safety instructions When installing, connecting a nd operating the tiptel 85 System please observe the following instructions:  Connect the connection c able to the appropriate sockets.  Make sure t he cables are laid i n su ch a way that accidents cannot occur. Connected cables must not be subjec t to excessive mechanic[...]

  • Page 4

    Contents 4 Contents Safety instructions ...................... .................................................. ................. 3 Contents ....................... .............................. .............................. ...................... 4 Notes .................. .................................................. ....................[...]

  • Page 5

    Contents 5 Call deflection ( CD)............ ................. ............... .............................. ............. 31 Outgoing calls .......... ........................................................................... ............. 32 Direct dial .............. ............... ............................................................ [...]

  • Page 6

    Contents 6 Program function keys .. .................. ................. .................. ................. ............. 83 Additional MSNs ........ .................. ................. .................. ................. ............. 85 Profiles ......................... ............................................................ ...........[...]

  • Page 7

    Notes 7 Notes We reserve the right to make cha nges to the User's Manual or the hardware described at any time and wi thout prior noti ce. These instructions refer to firmware version 2.0 of the tiptel 85 System. The cu rrent version is also available on the internet as a PDF file from www.tiptel.com. The texts and illustrations contai ned in [...]

  • Page 8

    Introduction 8 Introduction Congratulation s on your purchase of the tiptel 85 System. This system telephone wi ll give you fu ll access to the enormous performance capability and multiplicity of functions provided by tiptel telephone syste ms, helping you to make your daily workload easi er. More comfort and ease of operation due to th e clearl y [...]

  • Page 9

    Operating elements 9 Controls and connectors Top[...]

  • Page 10

    Operating elements 10 Bottom LINE Connector for ISDN li ne Connector for wired headset Connector for wireless headset POWER Connect or for AC ad apter USB AUX Connector for additional tiptel KM-30 modules. Connecter for telephone handset. USB Connector* Connects the te lephone with the computer. * Only for service purposes, othe r uses not currentl[...]

  • Page 11

    Initial set-up 11 Initial Set-up Packa ge Contents Please check that you have received ev erythi ng before starti ng install ation. Your tiptel 85 System package contain s:  1 tiptel 85 System telephone  1 han dset  1 handset spiral cable  1 ISDN connector cable  1 USB cable Driver and PC software available on the internet (www.tipte[...]

  • Page 12

    Initial set-up 12  To connect a tiptel KM-30 auxiliary module, please read the appropriate chapter (Accessories p. 104) in this manual.  Plug the ISDN connecting cable into the “LINE” sock et and insert the other end into an ISDN con necting socket.  Your s ystem tele phone has be en de signed as a term ina l devic e for conn ectio n t[...]

  • Page 13

    Initial set-up 13 Language settings ↓ Deutsch English Fran cais e Nederlands Phone Then you will need to set the telephone' s mode of u se. Two modes are available. The mode of use can only be changed afte r resetting the devi ce to factory default (see page 24). Mode o f use: Of fice / re gular Select this option if you wish to use th e tel[...]

  • Page 14

    Initial set-up 14 MSN [Number]...... .......... ........ H Phone  When using S 0 devices, always check that the p ower su pply from tip te l telephone system is config ured to operat e a maximum o f two syst em telephones per S 0 port.  You are str ongly r ecommended no t to opera te another ISDN tele phone in the same S 0 port of a tiptel 85[...]

  • Page 15

    Instructions for use 15 Instructions fo r use The follo wing chapt er provides in formatio n on:  The telephone’s keypad  The telephone’s display in standby.  Menu navigati on  Which icons are di spla yed on the screen  The definition of a user  Why user profiles can reduce your workload The keypad The system has six key areas[...]

  • Page 16

    Instructions for use 16 Overview of keys (Controls and connectors, P. 9) List key : Allows you rapid access to message and call list as well as to projects. If there are any new calls this key will light up. , +/- keys : These keys allow you to change various settings. Telephone book key: Opens the telephone book or telephone book menu. Microphone [...]

  • Page 17

    Instructions for use 17 The display in standby mode The large, illuminated display s hows you the current system status at a glance. * This infor mation is on ly provided for the fir st user (MSN). Menu navigation and view When your tele phone is in st andby, you can access the m ain menu by pre ssing OK (or, alternatively ON or OFF ). Use the ON a[...]

  • Page 18

    Instructions for use 18 Withi n the menu, you can move t he line bar by using the ON and OFF cursor keys . Use the OK key to select the marked menu lines or open an entry field. Alternati vely, a function c an be selec t ed directly by pressing the adjacent SELECTION KEY . To leave the menu display and to put the telephone on st andby, press the ES[...]

  • Page 19

    Instructions for use 19 User line Martin (Lunch break) ························ ) The lower line displays the user name and the configured u ser profile. Th is shows whether this se tting applies to a certain user (or for which user) or to the entir e device. The adjacen t SELECTION KEY can be used to switch between active u[...]

  • Page 20

    Instructions for use 20 Profiles The tiptel 85 System allows you to comb ine several settings parameters i n one profile, so t hat you can switch between these as a c ombination . This means that the telepho ne can be optimally and quickl y adapted or time- configur ed to the various s ituations in daily office life by pressing a key. For example: [...]

  • Page 21

    Instructions for use 21 Display icons of t iptel 85 System M In standby: voiceb ox switched on Y Voicebox s witched off C Call forwarding active E Ring tone s off D Call back or autom a tic redial active N Keypad locked K Speaker active K W Hands-free switched on Headset detected by devi ce or manually acti vated Headset switched off Microph one is[...]

  • Page 22

    Instructions for use 22 Writing texts The tiptel 85 System text editor allows you to enter text and numbers using the number keys. The relationship between th e letters and the keys is shown on the casing, above the corresponding key. Characters: Key 1: . , 1 ? ! & “ Key 2: a b c 2 ä à á ç A B C 2 Ä À Á Ç Key 3: d e f 3 è é D E F 3 [...]

  • Page 23

    Telephoning with the tiptel 85 S ystem 23 T elephoning with the ti ptel 85 System Incoming calls You are alerted to a caller acoustically by means of a r ing tone and optically by means of the telephone display. Incoming ca ll: Markham, Linda 00491711234567 V oicebox Reject Forward For Martin The call icon in the top left corner indicates an incomi[...]

  • Page 24

    Telephoning with the tiptel 85 S ystem 24 Further handlin g of incoming calls depends on the Mode of use selected duri ng initia l set up. Mode of use: Office/regular There are various options available for processing i ncoming calls ( voicebox , reject and forward ). If th e call target display function is active, yo u can select t his in Options [...]

  • Page 25

    Telephoning with the tiptel 85 S ystem 25  In addition to manual entry, you can use the FUNCTION KEY linked to a number or select a num ber from the ti ptel 85 System telephone book using the From telephone book opti on. Entries made in error can be deleted by using DEL . To accept the entry, confirm by pressing OK. The call is then forwarded to[...]

  • Page 26

    Telephoning with the tiptel 85 S ystem 26 Accept this ca ll by pressing the SELECTION KEY next to the caller’s number or by using the R KEY . The telephon e is now in call wa iting sta te . You speak to the second caller. To forward the call: Press the SELECTION KEY next to the ac tive caller. You receive the following inf orma tion : Disconnect [...]

  • Page 27

    Telephoning with the tiptel 85 S ystem 27 Mode of use: Switchboard/operator In Stand by mode with the first incomi ng call - same as with mode of use office/r egular for specia l handling of the call differ ent options ( answering machine, reject, and forward) are avai lable. In case function call target ind ication (page 78) is active, th is selec[...]

  • Page 28

    Telephoning with the tiptel 85 S ystem 28 Take a waiti ng call In active call state additional calls are being signalled as call waiting. Information on the waiting call will be briefly indicate d on the display. Then the display will change to a list view on all existing connections. Line 1: Connection on hold, marked by icon R Line 2: Active conn[...]

  • Page 29

    Telephoning with the tiptel 85 S ystem 29 Disconnect Query Conference Switchboard press SELECTION KEY Query or press . Active c onnection goes into hold. Enter telephone number of transfer target or accept target from telephone book or press FUN CTION KEY with target number A connecti on to the target is bei ng set up. press FUN CTION KEY Transfer [...]

  • Page 30

    Telephoning with the tiptel 85 S ystem 30 Switching be tween calls You may switch between diff erent calls by pressing th e corresponding selection key next to the display entry. Example: Press SELECT ION KEY 1 Call 030123456789 is being a ctivated. Call Markham, Linda i s put on hold. Disconnect In case of more than one call the f unction Disconne[...]

  • Page 31

    Telephoning with the tiptel 85 S ystem 31 Press SELECT ION KEY next to the display li ne with the active c all from the following display Disconnect Query Conference Switchboard Press SELECT ION KEY Conference You will be connected with the active call and the call on hold in a conference call and so you can talk to both callers at the same time. C[...]

  • Page 32

    Telephoning with the tiptel 85 S ystem 32 Outgoing calls You can make a call in any of the following ways:  Direct dial  Offline dialling  Redialling  Dialling from the caller lis t (ref er to ” Incoming calls ”, p. 23)  Dialling from the telephone b ook (refer to ” Dialling using the telephone book ” , p. 60)  Dial using [...]

  • Page 33

    Telephoning with the tiptel 85 S ystem 33 When you have finished entering th e number, the display will change to: Markham, Linda 491711234567 ... ... Setting up con n. M artin (Lunch break) If the person you called picks up, this will be shown by a r aised handset in the display. Markham, Linda 491711234567 1.80 09:18 Options New line M artin (Lun[...]

  • Page 34

    Telephoning with the tiptel 85 S ystem 34 Redial The last 100 numbers dialled are saved i n a list automatically by the telephone. The last number dialled is always at the top. This list is called up when the tele phone is on standby, by pressing the REDIAL KEY . You can scr oll through the list , using the UP / DOWN KEYS . The next line shows w hi[...]

  • Page 35

    Telephoning with the tiptel 85 S ystem 35 If t he REDIAL K EY is selected when the handset is picked up or in hands- free mode, the list is not displayed; the last dialled number will be directly dialled. In standb y, you can do th is by pressing the REDIAL KEY twice. The rest of the procedure is identical to the description in the previous point ?[...]

  • Page 36

    Telephoning with the tiptel 85 S ystem 36 Save to prearrangement The number will only be acce pted after the handset ha s been picked up or the Speak er key selected (see “Preset dial – Dialling wi th handset on hook”, page 33. Save to tele phone book If you select this option, the caller’s number and – if available – name will be saved[...]

  • Page 37

    Telephoning with the tiptel 85 S ystem 37 Atkings, Dave 0210312333................... 017412345... .................. 0210212345 Phone The following i cons at the sta rt of the line wil l indicate the call type: Business Mobile Private In the telephone system telephone book there is only one number per entry. Direct dial: Pick up the ha ndset or pr[...]

  • Page 38

    Telephoning with the tiptel 85 S ystem 38 Diall ing wit h automat ic outs ide line acce ss If in the telephone system for the system telephone functio n "Automatic outside line acc ess" has been ac tivated, on each line access you will i mmediatel y get an outside line. Telephone numbers dialled in this cas e will always be sent to the pu[...]

  • Page 39

    Telephoning with the tiptel 85 S ystem 39 A “K” will appear in the display. All subsequent numbers are transmitted as keypad characters. Please dial 02101234K678 Num ber presentation. : On Keypad......... ..................... M artin (Lunch break) To return to the keypad function, press the key again. T he following numbers wi ll be sent again[...]

  • Page 40

    Telephoning with the tiptel 85 S ystem 40 Durin g the call During a call, you can use the SELECTION K EY to access Options i n the call menu: Markham, Linda 00491711234567 25:18 Options Privat (Lunch break) Call in progr ess Initiate query ............ ......... Select project…................. Accept phone number....... Keypad……............ [...]

  • Page 41

    Telephoning with the tiptel 85 S ystem 41 You hear a call-waiti ng tone. If, during a c all, another per son is tryi ng to contact you, yo u will hear the so-c alled “call-wait ing” tone. In the display, in place of the current contact, you will see a bell icon together with the name and number of the person waiting. Markham, Linda 004917112345[...]

  • Page 42

    Telephoning with the tiptel 85 S ystem 42 If you are dealing with more than one line, t he R key can have an other functi on: In this case, y ou can switch betwee n the different lines using the R key. You ca n only start another query if you pr ess the New line SELECTION KEY . The tiptel 85 Syst em is able to handle one active and four waiting con[...]

  • Page 43

    Telephoning with the tiptel 85 S ystem 43 A selection menu will appear: Call waitin g Forward Conference M artin (Lunch break) Press Call waiting . You can now speak with yo ur chosen caller. The previ ously acti ve connection i s now put on hol d. Conference During a conference call, you can ta lk with both callers at the same time. If you have al[...]

  • Page 44

    Telephoning with the tiptel 85 S ystem 44  A conference will end au tomatically, if a waiting caller is a ccepted.  You can only se t up a conference, i f you have exactly two connections. If you are switching between more than two connections, the conference option will not be allowed. Ending a ca ll To end a connection, simply replace the h[...]

  • Page 45

    Telephoning with the tiptel 85 S ystem 45 The connecti on is now termin ated. If you ha ve further conn ections (on hol d) you will be automatically connected with them. Disconnected Markham. Linda 26:44 Select project M artin (Lunch break) Adjusting the volume The telephone provides separate volume se ttings options for th e handset, speaker and h[...]

  • Page 46

    Further information 46 Additional functions Parking You want to park your curren t call for a short time in order to :  Forward the call to anot her te lephone on the same ISDN bus  Switch the telephone to another ISDN connecti on on the same ISDN bus. The Par k function allows you to park an existing connection i n the telephone system and t[...]

  • Page 47

    Further information 47 Confirm y our entry by pressing OK and the c all will be parked. Press ESC to e xit the process. Resume (relea se parking) Go to Main m enu  Sett ings  Telephony  Release parking . Enter the parking code used to park th e call. The default setting is “01”. Use the DEL key to delete the default setting. Confirm by[...]

  • Page 48

    Further information 48  The “ call back ” service is of fered only if this service fe ature has been made avail able in yo ur exc hange a nd your call partner has that service made availab le to him /her from his/her network operator. After confirm ing with the SELECTION KEY next to Automatic call back, y ou will receive a Call back activate[...]

  • Page 49

    Further information 49 The tiptel 85 System will go into standby mo de and activated redialling is indicated by a “ D ” on the display screen. When the devi ce is rediall ing, you will hear a ri ng tone and the device wi ll switch automatically t o hands-free mode. I f you wa nt to use the handset ju st pick it up. To end automati c redialling [...]

  • Page 50

    Further information 50 To end the reminder early, press the SELECTION KEY next to the “ D ”. You will then be given the opportuni ty to end the procedure. Deleti ng an entry fro m the call back/remi nder list Press the SELECTION KEY next to the “ D ”. You will see a list displayed, in which you can delete the entry using the DEL key, after [...]

  • Page 51

    Further information 51 If a key is pressed when the telephone is lock ed, an alert tone will sound and a request for a PIN wil l appear on the displa y screen (if the PIN re quest is acti vated). You can only p erform the rele vant action, when you have entered the correct PIN. If t he PI N reque st function i s not activated, t he following messa [...]

  • Page 52

    The lists 52 The lists You can use th e List key to ac cess th e following ti ptel 85 System lists:  Message s  Incoming calls  Projects If, in your absence, you have received calls, the LIST KEY will be illuminated. Press the key to obtain an overview of the new events. The light will be switched off at the same time. Lists Mess ages ( 1/[...]

  • Page 53

    The lists 53 Incoming messages The list of voice messages will give you an overview of the messages left on the voicebox (tiptel V oiceMail System ), whilst a llowing you easy access to the individual messages. Press the List key. Press the SELECTION KEY next to “ Messages ”.  Pressing the RIGHT cursor key, whilst the telephone is in standby[...]

  • Page 54

    The lists 54 Bloom, Mary ↓ Pause Delete X Bac k 3 seconds Next message We, 25.08.07 22:15 Bloom, Mary ↑ Bac k 3 seconds Next message Sav e to phone book Save to pr earrange ment We, 25.08.07 22:15 You can use th e ESC key to stop listening to a message be fore it has fini shed and return to the list overview. Whilst listening to a message, you [...]

  • Page 55

    The lists 55 Immediately adjacent entries relat ing to a single caller are bundled together i n one entry and the number of calls shown (in parent heses). For quick access to the call li st, press the LEFT key whilst the telephone is on standby. Incoming ca lls ↓ A Bloom, Mar y ………... We, 25.08.07 22: 15:39 F (5) Smythe, William M 017126338[...]

  • Page 56

    The lists 56  Date and time of the call  Save the caller’s number to the dialling preparation (you can also make a call directly by picking up th e handset or pressing the HAND S-FREE KEY ).  Save to the telephone bo ok (for proces sing or transferri ng the entry to the telephone book).  If a message is left during the call, you can l[...]

  • Page 57

    The lists 57 You can access the project list as f ollows: Before placing a call Via the List key , then select Projects using the SELECTION KEY . The call charges and time are then assigned to the corresponding project. During the call Via the Op tions SELECTION KEY , then Proj ec t selection . The call charges and time are then assigned to the sel[...]

  • Page 58

    Telephone book 58 Te l e p h o n e b o o k The telephone book helps you to manage names and num bers of your external contacts. The tiptel 85 System allows you to choose between the telephone’s local telephone book and the telephone book of t he tiptel.com telephone system. In the local telephone book, y ou can assign up to 3 different external n[...]

  • Page 59

    Telephone book 59 Primary telephone book In its default settings, the tiptel 85 Sy stem will display the telephone’s local (individual) telephone book when you pr ess the telephone book key once. If you press this key again within a second, your telephone syste m’s telephone book wi ll be displayed, if available. You can change this order by go[...]

  • Page 60

    Telephone book 60 Telephone numbers of intern al subscribers will have to be entered with the prefix "##", e.g. ##51 Confirm by pressing OK. You can enter up to 3 different numbers per entry: business , mobile , and private . Later, you can use thi s index to define the ty pe of connection you want t o use to make a call or to see from wh[...]

  • Page 61

    Telephone book 61 Markham, Linda 030123456789 .............. 047111234... .... ...... ......... Edit entry Delete entry M artin (After work) Now press the SELEC TION KEY next to Edit entry.  You are now in the same men u that yo u see when you want to create a new entry (see “Creating telephone book entries” 59). Edit the entry and end with [...]

  • Page 62

    Menu structure 62 Menu structure The main menu allows you access to all of the telephone’s primary settings. You will be offe red the option to c h oose one of the follo wing menu items: Settings Where you can change yo ur telephone’s settings. Profiles Where you can set up and edit your profile. Information Where you can receive various items [...]

  • Page 63

    Settings 63 Settings Main menu  Settings Telephony Main menu  Settings  Telephony When you select the Telephony opti on in the Set-up menu, the following screen will be displayed: Telephony ↓ Ring tone ........ .................. unpark ............ ................... Dir ect dialling .................... Call wating ............. ... :[...]

  • Page 64

    Settings 64 If you want to use the ri ng tone to diff erentiate between the i ndividual external numbers in your telephone s ystem, you can as sign a separate ring tone to each of the External 1... External 8 setting s.* External (Standard) This ring tone melody is used for all external calls, for which there is no speci fic entry under External 1.[...]

  • Page 65

    Settings 65 Volume The call volume can be set a t le vel 1 to 14 or "off". Press the adjacent SELECTION KEY . Ascending If activated, the ring tone melo dy volume can gradually increase from s oft to lo ud. Unparking Main menu  Settings  Telephony  Unpark Select this option, if you wa nt to rele ase a parked ca ll. Refer also to [...]

  • Page 66

    Settings 66 Thursda y 08.08.07 Direct dialling activated 021234567890 Phone Switch off direct dialling: Press the OK key. You wi ll be asked for your PIN. After entering the device PIN and confirm ing by pressing OK, Di rect call i s deactivated. Call waiting Main menu  Settings  Telephony  Call waiting This setti ng uses an acous tic sign[...]

  • Page 67

    Settings 67  Please note that the Keypad dialling setting may result in the telephone in your system not fu nctioning as usual. You sho u ld only change this setting, if asked to do so by your system administrator. My area code Main menu  Settings  Telephony  My area code Enter the area code of the pl ace you live. In the ca ll list , i[...]

  • Page 68

    Settings 68 Phone Main menu  Settings  Phone Contrast Main menu  Settings  Phone  Contrast This is where you can ch ange the display contrast settings . The current contrast setting is shown below. Use the +/- or RIGHT/LEFT keys t o adjust the setting to yo ur needs. Display contra st Headset Main menu  Settings  Phone  Head[...]

  • Page 69

    Settings 69 In the headset configuration menu, the following s creen will be displayed: Headset Headset operation .... : Off Microphone sensitivity: 05 Ring tone over phone: On Phone Headset operation This is where the headset inte rface can be m anually activated: Off: The headset is not activated. On: The headset i s activat ed. Microphone sensit[...]

  • Page 70

    Settings 70 Key Lock / blocked number. Main menu  Settings  Phone  Key Lock/blocked n um. You can lock certain groups o f keys or f unctions to prevent their unaut horised use. Here you can define whic h groups of keys you wa nt to lock. The lock is swit ched on or off again when the telephon e i s in standby by holdi ng down (3 seconds) t[...]

  • Page 71

    Settings 71 The PIN sec ured option determines whether the devi ce PIN has to be entered or not before the telephone is locked or unlocked. Blocked numbers If you want to s elect a number from thi s list or whose first numbers correspond to an entry on the blocked list , the tel ephone wil l not dial the number. You will then see the following erro[...]

  • Page 72

    Settings 72 Charge rate Main menu  Settings  Phone  Charge rate In order to assign call costs correctly, a charge rate per unit has to be allocated (independently of your network provider). The relevant rates p er user or those for the entire connection can be seen under Information . Activate the entry by pressing the SELECTION KEY and en[...]

  • Page 73

    Settings 73  Please note, e specially when using th e syst em’s LCR func tion, that som e telephone providers do not support the X. 75 protocol used du ring the f irmware update. In this instance, the L CR func tion must be deactivated during the update.  In case your t elephone syste m is being op erated at mor e than one poi nt to multip [...]

  • Page 74

    Settings 74 Reply Yes or No to the question by pressing one of the SELECTION KEYS . A few seconds later, you will receive the message “ Phone returne d to factory default settings ”. Then you will see the same screen as when starting up the telephone for the first time (see Connecting, p. 11) .  Remember that the device PIN will also have be[...]

  • Page 75

    Settings 75  Please note that system functions are on ly available to the user assigned wi th the system MSN, i.e., if you have conf igured another user, the telephone wi ll still provide system mess a ges fo r th e first u ser. System functions Main menu  Settings  System functions This is where you confi gure all the functions t hat are [...]

  • Page 76

    Settings 76 In order to use the “Projects” function, your te lephone system must supp ort this function and the adm inistra tion of the project code m ust be activated. Projects N ew entry ........ ................. Project 1 ........ ................... Project 2 ........ ................... Project Smyt he .............. ... Phone Select one [...]

  • Page 77

    Settings 77 Room mon. target Please enter number 23 _ Manager (office) Confirm your entry by pressing OK . After entering the corre ct sw itch ing c ode, the function will be swi tched on. The corresp onding message is di splayed on your telephone as well as th e monitored telephone. Announcement Main menu  Settings  System functions  Anno[...]

  • Page 78

    Settings 78 For safety reasons, this func tion is protected by a swit ching code. You ca n obtain a release code from your system administrat or. Please note t hat this does not relate to your telephone’s device PIN. You will be asked to enter the extension number of the device, which you would like to switch to speaker/hands-free mode: Hands-fre[...]

  • Page 79

    Settings 79  A fla shin g icon in form s you tha t the call for wardin g set ting define d by y ou in the menu could not be correctly tran sferred by the exchange or your telephone system. By pressing the SELECTION KEY next to th e C icon, you can check whi ch call forwarding settings have be e n activated at any time. Call forwarding status On [...]

  • Page 80

    Settings 80 The following status es are poss ible:  Uncondi tional  Busy  No reply  Busy and no reply If, a fter swit ching , ther e is n o forwa rdi ng target, an alert tone will sound. Please note that the settings are only ap plic able to c urrentl y confi gured use rs. You can also toggle between users by pressing the lower key. You[...]

  • Page 81

    Settings 81 to set up forwa rding has be en given i n the telephone system for your internal number.  The target number may only be cha nged, if the current call forwa rding is deactivated. Date / time Main menu  Settings  Date/time The Date / tim e option give s you the opti on to en ter the date and time manually.  Please note that no[...]

  • Page 82

    Settings 82 Reject The caller is rejected. (If the vo icebox is activated, the caller is forwarded after the releva nt time delay.) Voicebox The cal ler is fo rwarded directly to the voicebox. Call forwarding The caller is forward ed to an other connecti on. A forwarding target has to be entered. To set up a new list entry: New entry Function .....[...]

  • Page 83

    Settings 83 Program function keys Main menu  Settings  Function keys The programmable function keys of the tipt el 85 System allow you to assign your most frequentl y used functions a nd menus. For example, you can programm e in your colleagues’ and business part ners’ numbers. The corresponding target can then by selected by pressing a k[...]

  • Page 84

    Settings 84 Calls while absent The key flashe s as soon as a new call i s recei ved. Pressing the key stops th e flashing and opens up the call list. Contrast Allows you to confi gure the display contrast. Call forwarding Open the Call forwarding menu. Forward (CD) U sed to forwar d a caller to an other contac t. Headset on/off Simulates the rocker[...]

  • Page 85

    Settings 85 You can exit the process by p ressing ESC .  If the FUNCTION KE Y is preset to the telephone sy stem, you will hear a warnin g tone and a me ssage that t he key cannot be assi gned. Select the key that you would like to pr ogramme and select th e desired func tion from the list offered. If you wish to delete a f unction key, from the[...]

  • Page 86

    Settings 86 Deleting a programmed user i s carried out in the list view Additional MSNs . Highlight the user with the cursor ke ys and t hen delete the entry with .  Please note that only f or the addition al MSN the telephone system does not provide any sy stem func tions. Thi s mean s that when y ou hav e chos en a user from the list of additi[...]

  • Page 87

    Profiles 87 Profiles The tiptel 85 System a llows you to co mbine various telephone settings into so- called “Profiles”. You c an toggle between th ese profil es directly by means of the function keys or they can be time-controlled. To be able to switch a profile on and off with a FUNCTION KEY , please cons ult the “ Program f uncti on keys?[...]

  • Page 88

    Profiles 88 You can reach the Profiles menu via the Main menu . The following s c reen will then be displayed: Profiles Profile ........ .... ............... : - Edit user profile................. Martin (Lunch break) In the user line, enter the user, whose prof ile you want to enter or modify. If you select the Phone setting, you c an assign or mo[...]

  • Page 89

    Profiles 89 Creating a new profile Select the New profile option. You will now be asked to en ter a name for the profile. You can modify any profile setting. New profile Name: H Voicebox ................... : On Outg. msg .. : Preset OGM Charlie (After work) As a default, ne wly assigned profi les will be given the current menu setti ngs; these can[...]

  • Page 90

    Profiles 90 Activating the device profile To act ivate a devi ce profil e, select the Phone sett ing in the us er line o f the Pro files menu. Enter the desired profile in the Phone profil e line. By pressing SELECTION KEY you can toggle between the indi vidual device profiles you have defined. When you exit the menu, t he configured device profile[...]

  • Page 91

    Profiles 91 Phone profiles New combination ............. Da y time opera tion ........... Night time operatio n ....... .. Weekend .………………… Phone Create a new phone profile Select the New combinatio n option from the li st of devic e profile s. New c om bina tio n Name: H Martin ........ : Lunch break Business ......... ..............[...]

  • Page 92

    Information 92 Information In this menu item, you can ac cess various i nformation, su ch as charges i ncurred or the device’s curren t storage capa city. The cha rge counter and telephon e book entries can also be deleted. User char ges This provides you with a list of the call charges per user (MSN) since the last reset. Charges user Martin 1.5[...]

  • Page 93

    Information 93 Memory used Select this menu item for an overview of the available memory in the device. Memory Delete phone book ........... 32 % available Phone This all ows you to de lete al l telephone book entrie s as a whole . Call counter This displays the total number of calls (both incoming and outgoing) made usi ng the telephone separately[...]

  • Page 94

    Voicebox 94 Vo i c e b o x This c hapter explai ns how your tipte l tele phone system can be used together with the voicebox contained in the system telephone.  Please note that this func tion depends on the model and configurati on level of your telephone sy stem and its availabili ty depends on the in stal led opt ion s in the telephone system[...]

  • Page 95

    Voicebox 95 If your voicebox is activated, t his will also be indicated when the telephone is on standby: M T The v oice box is sw itche d on a nd can be switched off using the adjacent SELECTIO N KEY . Y The voicebox is switched off and can be switched on again using the adjacent SELECTIO N KEY . Please note that this function is o nly avai lable [...]

  • Page 96

    Voicebox 96 All messages This provides you with a list of all messages: I new voi ce messages J old and stil l saved voice messages Playing back messages To play a mess age back, select i t using the adjacent SELECTIO N KEY or by pressing OK after selecting the line. You re ceive the following information: Playback will be performed via t he loudsp[...]

  • Page 97

    Voicebox 97 Delete all i ncoming messages Select this item, if you want t o delete al l ICMs. Confirm the confirmation qu ery. All incomin g mes sag es are deleted. Memory capacit y exhaus ted If you r voic ebox me mory ca pacity level is reac hed, t his w ill be in dicated by th e cassette icon fl ashing (when the telephon e is in s tandby mo de).[...]

  • Page 98

    Voicebox 98 Outgoing message, announce only Hello, this is Ja ne Do e, sa les representative for … in … My of fice is temp orarily closed du e to illness (annual holid ays etc.). Please call my colleague, Mr ..., in ... on..... He will be happy to assist you. T hank you for yo ur call. Goodbye. Message forwarding Main menu  Voicebox  Mess[...]

  • Page 99

    Voicebox 99 Configuration possibili ties for saving messages: Forwarding Off/message/S MS/call. You can select the type of message forwarding or switch off the function. Target number This is where you enter the nu mber to which the messa ge is forwarded. The target number can be a maximum of 20 figures. Messages to queue 1 to 5. This is where you [...]

  • Page 100

    Voicebox 100 The process for creating a new message is the same as replacing it. Af ter selecting New message , the following sc reen will be displa yed: OGM 1 OG M 1 H Type ...... : Announce only Pla y back OGM .... ............ Record OGM .... ................ Phone Name This is where you enter a na me, whi ch can be up to 12 characters long. Typ[...]

  • Page 101

    Voicebox 101 Configuring the remote access co de You will have to enter thi s access code , if y ou want to access your voi cebox subsequently from a remote location.  If you want to a ccept a call from the voicebox simply assign a key the extension number of your v oicebox as de scri bed in "Program function keys", p. 82. Ple ase note[...]

  • Page 102

    System telep hone characteristics 102 System telephone characteristics In addition to the ISDN featur es, the tipt el 85 System ha s other charac terist ics that are available together with a tiptel telephone system. Indications when internal numbers are busy If an inter nal num ber is store d on a FUNCTION KE Y , the call status of t he extension [...]

  • Page 103

    System telep hone characteristics 103 Indications when external numbers are busy If an ex ternal numb er is sto red on a FUNCTION KEY (see Description of telephone system), the call status of the extens ion can be indi cated by means of a n illuminated key (LED). No incoming call on this MSN / DDI LED is off. By pressing the k ey, you can forward t[...]

  • Page 104

    Appendix 104 Appendix Accessories Extension mo dule: ti ptel KM-30 The 10 progr ammable func tion keys of the ti ptel 85 System mean that you can tailor them to fit your individual needs in the workplace. If you need yet more keys, this is not a probl em. Your system telepho ne can be extended by adding up to 3 additi onal modules (ti ptel KM-30, t[...]

  • Page 105

    Appendix 105 AC adapter If you want to use the tiptel KM-30 extens ion modules, you wi ll need a suitable AC adapter to power them (type no: 3054047). C onnect the power supply connector to the power socket on the underside of th e device. Up to 3 extension mod ules may be connected .  Please do not use any other forms of po wer supply or you co[...]

  • Page 106

    Appendix 106  Call wa iting (CW)  Telepho ne parking (TP )  Enqu iring/h oldin g fo r up t o 5 callers conf erencing (HOLD )  Explicit ca ll transf er (ECT)  Maliciou s caller identifica tion (MCID)  Keypad protocol (KEYPAD)  Call deflection (CD)  “Unconditional” call forwar ding (CFU), “whe n busy” (C FB) and “whe[...]

  • Page 107

    Appendix 107 Warranty Your contact for services a rising from warra nty obligations is the specialist dealer where you bought the device. Tiptel.com GmbH Business Soluti ons will grant a warranty for 2 years from the date of hand ov er for the mate rial and manuf acture of the telecommunications terminal device. Initia lly, th e pu rcha ser sha l l[...]

  • Page 108

    Appendix 108 In Germ any In Austria In Switze rland Tiptel.com GmbH Tiptel GmbH Tiptel AG Busines s Solution s Service Service Service Halskestraße 1 Ricoweg 30/B 1 Bahnstrasse 46 40880 Ratingen 2351 Wiener Neudorf 8105 Regensdorf Service You have purchased a modern product from Tiptel.com GmbH Business Solutions, which was deve loped and manuf ac[...]

  • Page 109

    Appendix 109 Environmental compatib ility Provided the phone is used for its inte nded purpose, no contact with harmful substances is possible. The device contai ns no batteri es. The synthetic materials used in this device consist o f partially recycl ed granulate. Our packaging d oes not contain an y synthetic materials. Only cardboa rd and paper[...]

  • Page 110

    Troubleshooting 110 Using the following table try to define the c ause o f a pr oblem and resolve the error. Troubleshooti ng The telephone can be reset by pressing the “Microphone mute” + number key 5 and the 3 rd selection key from the top at the same time (re-s tart). Problem Possible cause Re medy/ Recommendation No display No co nnection w[...]

  • Page 111

    Technical data 111 Cleaning Only clean the device with a soft and slightly moist cloth or an antistatic cloth. A void using dry or wet cloths. Do n ot use solv ents, detergents or abrasive agents. tiptel 85 System technical data Dimensions (W x H x D) 230 x 100 x 203 mm Weight Around 830 g Power supply Energy supply, 24V DC to 42V DC Ambient temper[...]

  • Page 112

    Technical data 112 Index A Accept call ....................................... 24 Access code .................................. 101 Accessories.................................... 104 Additional MSNs .............................. 85 Answering mode .............................. 94 Automatic outside line ..................... 32 Automatic outside [...]

  • Page 113

    Technical data 113 Memory used ................................... 93 Message .......................................... 77 Message forwarding ........................ 98 MSN ........................................... 19, 74 N NAME CLIP .............................. 23, 103 Network time .................................... 73 Number called ......[...]

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  • Page 116

    Tiptel.c om GmbH Business Sol utions Halskestraße 1 D - 40880 R atingen Phone.: 0900 100 - 84 78 35 * Vanity Tel.: 0900 100 - TIPTEL* Contact / Int ernet: www.tiptel.com * (with costs as per announcement) Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.: 02236/677 464-0 Fax: 02236/67 7 464-22 E-mail: office@tiptel.at Internet: www.tiptel.at [...]