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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Topcom 3900, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Topcom 3900 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Topcom 3900. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Topcom 3900 should contain:
- informations concerning technical data of Topcom 3900
- name of the manufacturer and a year of construction of the Topcom 3900 item
- rules of operation, control and maintenance of the Topcom 3900 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Topcom 3900 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Topcom 3900, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Topcom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Topcom 3900.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Topcom 3900 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Butler 3900/T win/T riple/Quattro USER GUIDE V.3.2[...]
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Page 2
!! Important !! To use ‘Caller ID’ (d isplay caller), this service h as to be activated on your phone line. Normally you ne ed a separate subscription from your telephone company to a ctivate this f unction. If you do n’t have the Cal ler ID function on your phone line, the incoming tele phone numbers will NOT be shown on the display of your [...]
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Page 3
Butler 3900/Twin/Tr iple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 3 1 Safety advice 5 2 Cleanin g 6 3 Disposal cautions 6 4I n i t i a l u s e 7 4.1 Handset/base Butl er 3900 7 4.2 Display-icons 8 4.3 indicator LED 9 5 Accessories 9 6 Setting up 10 6.1 Connections 10 6.2 Rechargeable batteries 11 7 Using th e Teleph one 11 7.1 Choosing me[...]
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Page 4
Butler 3900 /Twin/Triple/Quattro 4 Butler 39 00/Twin /Triple/Qu attro 9 Advanced functions 22 9.1 Phonebook 2 2 9.2 Setup prefix memory 23 9.3 Searching a hand set from the base 23 10 Managi ng mul tiple h andsets 23 10.1 Setting up an addition al handset 23 10.2 Removing a handset 24 10.3 Setting up a handset on anothe r base 24 11 Tr ouble sh oot[...]
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Page 5
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 5 1. SAFETY ADVICE The following safety advice must be always followed befo re using electrical equipments. Please read carefully through the follo wing informa tion concerning safety and proper use. Make yourself familiar wi th all the functions of the equipment. Be carefu[...]
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Page 6
Butler 3900 /Twin/Triple/Quattro 6 Butler 39 00/Twin /Triple/Qu attro Danger of explosion: • N ever throw batteries in fi re. Poisoning danger: • Ke ep batteries awa y from little childre n. Note: • O nly use the charger plug supplied . Do not use other chargers, as this may damage the batterie s cells. • T he wall outlet for the power supp[...]
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Page 7
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 7 Butler 3900 7 PQRS 4 GHI 2 ABC 5 JKL 8 TUV 0 3 DEF 6 MNO 9 WXYZ 1 R INT ? 2. 3. 4. 5. 7. 6. 9. 8. HANDSET 1. Earpiece 2. Display 3. Delete C Key Cancel C Key 4. Redial/Pause Up Key 5. Menu Key Down Key 6. Phonebook 7. Line-key 8. Numeric keys 9. Lock Key 10. Microphon e 1[...]
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Page 8
Butler 3900 /Twin/Triple/Quattro 8 Butler 39 00/Twin /Triple/Qu attro CHARGER Handset in charger LED 4.2 DISPLAY- ICONS Each operation h as an associated icon Icon: Meaning: 1. Rechargeable battery level indicator 1 segment: weak, 2 segments: medium, 3 segments full. 2. Ringer turned off 3. Keys are locked. 4. You are off-hook 5. EXT During externa[...]
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Page 9
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 9 4.3 INDI CATOR LE D 4.3.1 Base in-use/CID LED • On at off hook status • Steadily blink when there are missed calls • Blink at the cadence of the ringsignal during incoming call • On when the handset is put on the base 4.3.2 Base charge LED indicator LED • O n wh[...]
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Page 10
Butler 3900 /Twin/Triple/Quattro 10 Butler 39 00/Twin /Triple/Qu attro 6. SETTING UP 6.1 CONNECTIONS 1. Power cable 2. Telephone wall outlet 3. Telephone cord 4. Back view of Base Butler 3900 CHARGER 2. 3. 1. 4 1[...]
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Page 11
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 11 6.2 RECHARGEABLE BATTERIES To change or i nsert a rechargeable battery: 1. Slide the cover towards the bottom and then lift it up. 2. Insert the batteries respecting the (+ and -) polarity . 3. Replace the battery cover. 1. Back view of handset 2. Rechargeable Ba tteries[...]
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Page 12
Butler 3900 /Twin/Triple/Quattro 12 Butler 39 00/Twin /Triple/Qu attro 7.2 RECEIVING A CALL When the handset rings, press to answer. You are then connected to your correspondent. If the handset i s on the base when the telephone rin gs, you just need to pick up the handset to answer the call (if the option autoanswer is activated: re fer to paragra[...]
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Page 13
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 13 7.6 EXTERNAL/INTERNAL CALL TOGGLE Possible only if more than one handsets are registe red to the base!! When you a re on line with a n extern al corresponde nt: 1. Press key 2. Enter the number of the internal han dset that you want to call, the external call is put on h[...]
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Page 14
Butler 3900 /Twin/Triple/Quattro 14 Butler 39 00/Twin /Triple/Qu attro 7.12 W ARNING TONE BEEP When one handse t is on line, it emits the warnin g tone beep every 20 seconds if the batteries are low or when the handset is o ut of range. 7.13 CALLER IDENTIFICATION Caller identification is only availa ble if you have subscribed to this servi ce with [...]
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Page 15
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 15 7.13.2 Delete an entry or all entries in the call list You can delete each entry separately or all entrie s when scrolling through the calls: • P ress and h old Delete C ke y for 2 seconds till ‘ERASE’ appea rs. • Selec t by using up or down arrows: - ‘ERASE’[...]
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Page 16
Butler 3900 /Twin/Triple/Quattro 16 Butler 39 00/Twin /Triple/Qu attro The keypad characters are as follows: Key First S econd Third Fourth Fifth press pre ss press pr ess press 1 space 1 2 ABC 2 3D E F 3 4G H I 4 5J K L 5 6M N O 6 7P Q R S 7 8T U V 8 9 W XYZ 9 0+ - 0 * []* #?: # 7.17 USING THE MENU A wide range of telephone functions are accessibl[...]
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Page 17
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 17 6. Select VOLUMN using up and down keys 7. Press 8. Select the desired volume level using up and down keys (OFF or level 1 to 5 ) 9. Press to confirm or press Cancel C key to return to the previous menu. 8.2.2 Base ringvolume 1. Enter the menu by pressi ng 2. Select BASE[...]
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Page 18
Butler 3900 /Twin/Triple/Quattro 18 Butler 39 00/Twin /Triple/Qu attro 8.4 ACTIVATION / DEACTIVATION OF KEY TONE BEEP 1. Enter the menu by pressi ng 2. Select HANDSET using u p and down keys 3. Press 4. Select KEY TONE using up and down keys 5. Press 6. Select ON to activate, OFF to deactivate 7. Press to confirm or Cancel C key to return to the pr[...]
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Page 19
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 19 8.8 CHANGING THE PIN CODE Certain functi ons are only available to users who know the PIN code. By default this PIN code = 0000. To change the PIN code: 1. Enter the menu by pressi ng 2. Select BASE using up and down keys 3. Press 4. Select CHANGE PIN using up and down k[...]
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Page 20
Butler 3900 /Twin/Triple/Quattro 20 Butler 39 00/Twin /Triple/Qu attro 8.1 1 SETTING CALL BARRING The call barring number ca n be set on any registered handsets through any re gistered handset, th e number can not be dialled out through the barred handsets if first digits of this number are as same as the barring number. 1. Enter the menu by pressi[...]
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Page 21
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 21 5. Press 6. Enter the 8-digit PIN code (default =0000) 7. Press to validate. 8. Press to confirm when ‘CONFIRM?’ appears or press Cancel C key to return to the previou s menu. 8.13.2 Han dset reset 1. Enter the menu by pressi ng 2. Select HANDSET using u p and down k[...]
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Page 22
Butler 3900 /Twin/Triple/Quattro 22 Butler 39 00/Twin /Triple/Qu attro 9. ADV ANCED FUNCTIONS 9.1 PHONEBOOK The Phonebook allows you to memorise 40 sets of telephone numbers and names. You can enter names of up to 10 characters length and nu mbers of up to 25 digits length. To call a correspondent whose numbe r is stored in the phonebook, refer to [...]
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Page 23
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 23 2. Select PHONE BOOK using up and down ke ys 3. Press 4. Select DELETE using u p and down keys 5. Press 6. Move through the name list using up and down keys, the list scrolls in alphabetical o rder 7. Press to confirm when you find the name you want to delete or press Ca[...]
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Page 24
Butler 3900 /Twin/Triple/Quattro 24 Butler 39 00/Twin /Triple/Qu attro if your additional hand set is a Butler 3900 3. Enter the menu by pressi ng 4. Select HANDSET using u p and down keys 5. Press 6. Select REGISTER using up and down keys 7. Press , ‘SEARCHING’ appears, the handset starts searching fo r the DECT base. If the base is found, ‘[...]
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Page 25
Butler 3900/Twin /Triple/Quattro ENGLISH Butler 39 00/Twin/Tri ple/Quatt ro 25 1 1. TROUBLE SHOOTING 12. T OPCOM W ARRANTY 12.1 W ARRANTY PERIOD The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. The warranty on batter ies is limited to 6 months after purchase. Consumables or defects c[...]
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Page 26
Butler 3900 /Twin/Triple/Quattro 26 Butler 39 00/Twin/Triple/Qu attro Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of th e faulty units. In case of replacemen t, colour and model can be different from the original purcha sed unit. The initial purchase d ate shall dete rmin[...]
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Page 27
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Page 28
U8006372[...]