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Toshiba EM1-33033E manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-470-QQ SERIES Owner ’ s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Owner ’ s Manual Table of Contents[...]

  • Page 2

    Copyright © 2002 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN CAUTION To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. CAUTION Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, p[...]

  • Page 3

    (i) Safety Summary EM1-33033 Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to e[...]

  • Page 4

    (ii) Safety Summary EM1-33033 CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and th[...]

  • Page 5

    EM1-33033 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 1999 by TOSHIBA TEC CORPORAT[...]

  • Page 6

    1-1 1. INTRODUCTION EM1-33033 1.1 Applicable Model 1. INTRODUCTION Thank you for choosing the TEC B-470 series thermal/transfer printer. This high performance printer is equipped with superior hardware including the specially developed (8 dots/mm, 203.2 dots/inch) near edge print head which will allow very clear print at a maximum speed of 254 mm/s[...]

  • Page 7

    2-1 2. SPECIFICATIONS EM1-33033 2.1 Printer 2. SPECIFICA TIONS 2.1 Printer Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds Maximum print width Dispensing modes Message display Dimensions Weight Available bar code types Fonts Rotations Standard interface Optional interfaces AC 1[...]

  • Page 8

    2-2 2. SPECIFICATIONS EM1-33033 2.2 Option 2.2 Option Option Name Cutter module I/F PC board Peel off module Ribbon saving module Fanfold paper guide module Flash memory card Usage A stop and cut swing cutter I/F PC board is equipped with the flash memory card interface, Centronics inter- face and expansion I/O interface. To purchase the I/F PC boa[...]

  • Page 9

    2-3 2. SPECIFICATIONS EM1-33033 I I H H G G D C C 1 1 2 2 A A F B E Stop position Cut position Label Reference coordinate Reference coordinate Stop position Cut position Feed direction Tag paper Black Mark (on reverse side) Tag paper Reference coordinate Reference coordinate J Refer to the following NOTE 2. Black Mark (on reverse side) 2.3 Media 2.[...]

  • Page 10

    3-1 3. OVERVIEW EM1-33033 3.1 Front/Rear View 3. OVER VIEW 3.1 Front/Rear V iew 3.2 Operation Panel MESSAGE DISPLAY (LCD) Displays messages in the language selected by DIP switch. When power is turned on and it is ready to print, "ON LINE" is displayed. POWER LED (Green) Lights when the power is turned on. ON-LINE LED (Green) 1) Flashes w[...]

  • Page 11

    4-1 4. DIP SWITCH FUNCTIONS EM1-33033 4. DIP SWITCH FUNCTIONS 4. DIP SWITCH FUNCTIONS The DIP switches are located to the right of the supply shaft. Supply Shaft (1) DIP SW 1 WARNING: Turn the POWER OFF before switching the functions. Fig. 4-1 Ribbon Shaft (2) DIP SW 2 No. 1 2 3 4 5 6 7 8 ON/OFF OFF ON OFF ON OFF ON OFF ON OFF ON 2 OFF ON OFF ON OF[...]

  • Page 12

    5-1 5. INSTALLING THE PRINTER EM1-33033 5. INSTALLING THE PRINTER Fig. 5-1 5. INST ALLING THE PRINTER Serial I/F Cable (RS-232C) Expansion I/O Cable (Option) Parallel I/F Cable (Centronics) Standard: QQ-US Option: QQ Power Cord WARNING! Turn the POWER SWITCH to OFF before connecting the power cord or cables. NOTE: Only the power cord is provided wi[...]

  • Page 13

    6-1 6. LOADING THE MEDIA EM1-33033 6. LOADING THE MEDIA 6. LOADING THE MEDIA The printer prints both labels and tags. 1. Turn off the power and open the top cover. 2. Turn the head lever to position 3 , then release the ribbon shaft holder plate. Fig. 6-1 NOTES: 1. When the head lever is turned to position 2 , the print head is raised. 2. When the [...]

  • Page 14

    6-2 6. LOADING THE MEDIA EM1-33033 6. LOADING THE MEDIA 4. Put the media on the supply shaft. 5. Pass the media around the damper, then pull the media towards the front of the printer. 6. Insert the ridge of the supply holder into the groove of the supply shaft until the media is fixed. Then turn the locking ring clockwise to secure the supply hold[...]

  • Page 15

    6-3 6. LOADING THE MEDIA EM1-33033 6. LOADING THE MEDIA ■ Removing the paper holders' upper plates from the media guide 1 Remove the two T-4x8 screws to detach the media guide from the printer. 2 Remove the SM-3x6 screw or the SM-3x8 screw to detach the paper holders' upper plates from the media guide. Fig. 6-5 Media Guide Screw (T-4x8)[...]

  • Page 16

    6-4 6. LOADING THE MEDIA EM1-33033 6. LOADING THE MEDIA ■ An easy way to set the black mark sensor position 1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and feed it under the print head past the sensor so that the black mark can be seen from above. 2 Adjust the sensor position to that of the[...]

  • Page 17

    6-5 6. LOADING THE MEDIA EM1-33033 6. LOADING THE MEDIA 10. The media is now loaded and the sensor position is set. Batch type: NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print quality. Strip type: 1 Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed. 2 Wind [...]

  • Page 18

    6-6 6. LOADING THE MEDIA EM1-33033 6. LOADING THE MEDIA Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module. NOTES: 1. Be sure to cut the backing paper of label. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the life. 2. If the top edge o[...]

  • Page 19

    7-1 7. LOADING THE RIBBON EM1-33033 7. LOADING THE RIBBON 7. LOADING THE RIBBON 2. Leaving plenty of slack between the spools, fit the ribbon as shown below. When the ribbon is fitted it must be positioned over the ribbon sensor. 3. Wind both shafts towards each other to tighten the ribbon. 4. Reset the ribbon shaft holder plate by aligning it with[...]

  • Page 20

    8-1 8. INSERTING THE OPTIONAL FLASH MEMORY CARD EM1-33033 8. INSERTING THE OPTIONAL FLASH MEMORY CARD 8. INSERTING THE OPTIONAL FLASH MEMOR Y CARD 1. Turn the power off. 2. Insert the flash memory card into the memory card slot on the rear of the printer. 3. Turn the power on. NOTES: 1. Be sure to protect a flash memory card when not in use in the [...]

  • Page 21

    9-1 9. CARE/HANDLING OF THE MEDIA AND RIBBON EM1-33033 9. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print qu[...]

  • Page 22

    10-1 10. GENERAL MAINTENANCE EM1-33033 10.1 Cleaning 10. GENERAL MAINTENANCE Fig. 10-1 Pinch Roller Feed Roller Print Head Element Element Print Head Platen Print Head Cleaner (24089500013) WARNING! 1. Be careful when handling the print head as it becomes very hot. 2. Care must be taken not to injure yourself with the printer paper cutter. 3. Do no[...]

  • Page 23

    10-2 10. GENERAL MAINTENANCE EM1-33033 10. 3 Removing Jammed Paper 1. Turn the power off. 2. Open the top cover. 3. Turn the head lever to position 3 , then release the ribbon shaft holder plate. 4. Remove the black screw to detach the media guide plate. (See Fig. 10-2.) 5. Remove the ribbon and media. 6. Remove the jammed paper. DO NOT USE any sha[...]

  • Page 24

    10-3 10. GENERAL MAINTENANCE EM1-33033 ■ Cleaning the Cutter Unit 10.3 Removing Jammed Paper 1. Loosen two screws and remove the cutter cover. 2. Remove the white screw and media guide. 3. Remove the jammed paper and trash. 4. Clean the cutter with dry cloth. 5. Assembling is reverse order of removal. Fig. 10-3 Fixed Cutter Cutter Unit Swing Cutt[...]

  • Page 25

    For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre- printed, the darker (or more dense) inks can interfere with this process causing paper jam errors. To get around this problem a minimum threshold ca[...]

  • Page 26

    10-5 10.5 Auto Ribbon Saving Mode Auto ribbon saving function is activated when it is selected by DIP switch (Refer to page 4-1) and no print area extends more than 20 mm. NOTE: According to the relation between the outer diameter of rewound ribbon and print speed, ribbon loss per saving varies as follows: Print speed 3"/sec. 6"/sec. 10&q[...]

  • Page 27

    11-1 11. TROUBLESHOOTING EM1-33033 11. TROUBLESHOOTING 1 1. TROUBLESHOOTING PAPER JAM **** HEAD OPEN **** NO PAPER **** NO RIBBON **** REWIND FULL **** EXCESS HEAD TEMP RIBBON ERROR **** 1. The media is not fitted correctly. 2. The media path is jammed and does not feed smoothly. 3. The installed media type does not match the selected sensor. 4. Th[...]

  • Page 28

    11-2 11. TROUBLESHOOTING EM1-33033 Error Message Problem Solution 11. TROUBLESHOOTING Remove the jammed media and feed the undamaged media through the cutter. ➔ Press the [RESTART] key. Else Turn the power off and contact your Authorized Service representative. 1. Turn the power off, re-seat the flash memory card and try again. 2. Replace the fla[...]

  • Page 29

    11-3 11. TROUBLESHOOTING EM1-33033 11. TROUBLESHOOTING No print. Dots missing in the print. Unclear (or blurred) printing. Power does not come on. Printer does not cut. You see a raised nap where the media has been cut. 1. Check that media and the ribbon is loaded correctly. 2. Check whether the print head is set correctly or not. 3. Check the cabl[...]

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    PRINTED IN JAPAN EM1-33033 E[...]