Toshiba ES8 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba ES8, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Toshiba ES8 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Toshiba ES8. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Toshiba ES8 should contain:
- informations concerning technical data of Toshiba ES8
- name of the manufacturer and a year of construction of the Toshiba ES8 item
- rules of operation, control and maintenance of the Toshiba ES8 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba ES8 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba ES8, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba ES8.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Toshiba ES8 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    April 2005 Digital Solutions Division Stratagy iES16, iES32, ES8, ES48, ES96R2 User Guide ® V oice Processing Systems[...]

  • Page 2

    Publicati on Informati on T oshiba America Information Sys tems, Inc., Digital Solutions Division, reserves the right, without prior notic e, to revise this informati on publication for any reason, in cluding, but no t limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further , T[...]

  • Page 3

    TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ TA I S ” ) Digital Solutions Division License Agreement IMPORT ANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULL Y READ THIS LICENSE AGREEMENT . USE OF ANY SOFTWARE OR ANY RELA TED INFORMATION (COLLECTIVEL Y , “SOFTWARE”) INST ALLED ON[...]

  • Page 4

    T oshiba America Information Systems, Inc. Digit al Solutions Division Limited W arrant y T oshiba America Information Systems, Inc., (“T AIS”) war rants that this voic e processing equi pment (exc ept for fuses, lamp s, and other c onsumables) wi ll, upon delive ry by T AIS or an author ized T AIS deal er to a retail customer in new condition,[...]

  • Page 5

    Strat agy ES User Guide 04/05 i Content s Introduction Organizati on ............................................ .................................... ................................ v Conventions ......... ........................... .................................... .................................... .... v i Action/Respo nse Table ........[...]

  • Page 6

    Contents Chapte r 2 –Getting Started ii Strat agy ES User Guide 04/05 Future Deli very ............................ ............................................. ..................................11 Message Desti nation Selecti ons .................... .................................... ......................... 12 Personal Dis t ribution Lists[...]

  • Page 7

    Contents Chapter 5 –Manage M ailbox Strat agy ES User Guide 04/05 iii Chapter 5 – Manage Mailbox Change Greeti ng ....................... ........................... .................................... .................. 54 Create o r Record Over a P ersonal Greet ing .................... .................................... 55 Select a Person[...]

  • Page 8

    Contents Appendix C –Automatic Speech Recognition iv Strat agy ES User Guide 04/05 Appendix C – Automatic Speech Recognition Reach Destination ........................ .................................... .........................................104 Access Your Mailbo x ........................... ........................... ...................[...]

  • Page 9

    Stratagy E S User Gui de 04/05 v Introduction This gui de describes the voice messagi ng capabil i ties a nd procedures for making the Strata gy ES and Stratagy i ES32 V oice Pr ocessing Syst em work for yo u. Organization This gui de is divided as follows: • Chapter 1 – T he Grand Tour is an o vervi ew of the Strata gy ES syst em . Top ics cov[...]

  • Page 10

    Introduction Conve ntions vi Stratagy ES User Guide 04/05 • Appendix C – Automatic Speech Reco gnition contains st ep-by-st ep instructions on using t he optional spe ech recognit ion feature. • Appendix D – Uni f ied Messagi ng with Outlo ok Integrat ion contains step-by- step in structions on us ing the opti onal Unified Messa ging featur[...]

  • Page 11

    Introduction Conv entions Stratagy E S User Gui de 04/05 vii Action/R espon se T able Courier Shows a c omputer keyboard en try or screen di splay . “T ype” Indicat es entry of a st ring of text. “Pre ss” Indicat es entry of a single key . For exampl e: T ype prog then pr ess Enter . Plus (+) Shows a multi ple PC keyboa rd or phone butto n [...]

  • Page 12

    Introduction Related Documents/Media viii Stratagy ES User Gu ide 04/05 Related Documents/Media Note Some docu ments list ed here may a ppear in dif ferent versions on the CD-ROM or in pr int. T o find the most current version, c heck the version /date in the Publica tion Informatio n on the back of th e document’ s title page. Important! Read th[...]

  • Page 13

    Stratagy E S User Gui de 04/05 1 The Grand T our 1 This chap ter provides an overview of the s ystem and cover s the fol lowing gener a l topics: • Feature s to personaliz e your mailbox • Messag e folders • Message t ypes • Greetin gs • Special delivery optio ns • Message de stinations • User opti ons • User prompts • User Tuto r[...]

  • Page 14

    The Grand T our Overvi ew 2 Stratagy ES User Guide 04/05 Over view Strata gy ES manages multipl e voice processi ng functions si m ultane ously 24-hours -a- day, seve n-days-a-week. You r mailbox is always av ailable for c allers to le ave private voice or fax (optional feature) message s. In addition, y ou can update your g reeting at your conv en[...]

  • Page 15

    The Grand T our Overview Stratagy E S User Gui de 04/05 3 Play the ne xt message Replay the current message Save the current message Standard Save Message F older ~ P ersonal Message Folder(s) Play the Previous message Delete the current message Forward the current message Reply to the current message Special Functions Return to Main Menu (number o[...]

  • Page 16

    The Grand T our Featur es to Pers onalize Y our Mailbox 4 Stratagy ES User Guide 04/05 Feature s to Personalize Y our Mailbox The Strat agy ES Voice Proces sing System offer s a variety of fea tures to persona lize your ma ilbox. The f ollowing are a f ew of those features: • Mailbox Sec urity Code – Yo ur mailbox has a se curity co de. The cod[...]

  • Page 17

    The Grand T our Mess age Folder s Stratagy E S User Gui de 04/05 5 Singl e Message Fo lder Your messag es reside in one mess age folder. When you acc ess your mailbox, Strata gy ES announces you hav e “x messages, y is (are) new, z is ( are) urgent, w fax(es ).” New messages p lay based on the type (ur gent messages pl ay first) and order recei[...]

  • Page 18

    The Grand T our Messa ge Folders 6 Stratagy ES User Guide 04/05 If no new me ssages exist, St ratagy ES auto maticall y accesses the Sa ved Message Folder. I f you a re in the Saved Message Folder , you can to ggle back to the Ne w Message Fol der by pressing  . Saved Message Fol der Saved me ssages con sist of messages that: • You save [...]

  • Page 19

    The Grand T our Mess age Folder s Stratagy E S User Gui de 04/05 7 New Message Folder The New Mes sage Folder is configured identically f or both the Dual Message and Multiple Message Folder mailboxes with the foll owing excepti on: If no n ew mes sage s exis t in a Mult iple Me ssag e Fold er mai lbox, S trata gy E S acce sses the S aved Mess age [...]

  • Page 20

    The Grand T our Messa ge T ypes 8 Stratagy ES User Guide 04/05 Access Folders When you pre ss  from the New or Saved Message Fol ders or  from th e Main Menu, Strat agy ES checks your mailbox f or personal folder s. Depending upon whethe r it fin ds any, Str a tagy ES performs the follo w ing proc edures: Message T ypes The Strat agy[...]

  • Page 21

    The Grand T our Messa ge T ypes Stratagy E S User Gui de 04/05 9 Fax Mess age Note Fax Messagi ng is an optional featur e in the Str a tagy ES. Check with your System Administra tor to find out if your syst em is co nfigured f or this featu re. Fax message s can be sent to your mailbox and st ored or forwarded along with voice messages. When you ac[...]

  • Page 22

    The Grand T our Greeting s 10 Stratagy ES User Guide 04/05 Greetings You can s elect either a personal o r system greet i ng to play to call ers when you do not answer or when your telephon e is busy. Depending on how your system is configured, cal l ers may hea r a separate bu sy greeti ng—the system or the cust om busy greeting. See “Chang e [...]

  • Page 23

    The Grand T our Special De livery Option s Stratagy E S User Gui de 04/05 11 Special D elivery Options In additi on to recording and sendi ng a new message, you can mark the message urgent, priva te, o r reques t a retu rn rec eipt. Urgent Messag es can be marked urgent by the sender an d always pl ay first in the New Mess age Folder. Af ter the me[...]

  • Page 24

    The Grand T our Messa ge D est inatio n Selections 12 Stratagy ES User Guide 04/05 Messa ge Destin ation Selectio ns At the be ginning of th e Send Message s menu, you are asked to enter the des tination mailbox n umber(s).You can ch oose to ente r a singl e destinatio n (e.g., mailbox numbe r) or mu ltipl e de stinat ions (e.g ., ma ilbox num ber [...]

  • Page 25

    The Grand T our Messag e Destination Selections Stratagy E S User Gui de 04/05 13 System Dis tribution List s In addit ion to Personal Distribu tion List s, Stratagy ES supp orts system-wide distri bution lists created b y the System Admini strator for use by ev eryone in y our company. You shoul d check with your System Ad ministrat or to find out[...]

  • Page 26

    The Grand T our User Opt ions 14 Stratagy ES User Guide 04/05 User Options You can set your mailbox for Do Not Di sturb (DND) or call screening, se lect or r e cord a busy gr eeting (plays whe n your telephone i s busy), designa te where or how you ar e notifi ed of a mess age, and set your ma ilbox to automatical ly copy me ssages to a nother mail[...]

  • Page 27

    The Grand T our User Prompt s Stratagy E S User Gui de 04/05 15 User Prompts The Strat agy ES system prompts only for menu opti ons avail able to yo u. You do not hear pro m pts for opti ons: • Not a vaila ble in you r Stra tag y ES s ystem (i.e ., fa x). • Not confi gured for your mai lbox by the System Administrator (e.g., guest user s, DND).[...]

  • Page 28

    The Grand T our User Prom pts 16 Stratagy ES User Guide 04/05[...]

  • Page 29

    Stratagy E S User Gui de 04/05 17 Getting Started 2 This ch apter inst ructs yo u on access ing and e xiting your mailbox and outlines t he user tutor ial ste ps. User T utorial When you log on to the Strata gy ES Voice Processi ng system for the ver y first time, you hear a tutorial that walks you thr ough the followi ng basic step s: • Record y[...]

  • Page 30

    Getting Sta rted Step 1: Acces s Y our Mailb ox 18 Stratagy ES User Guide 04/05 Step 1: Access Y our Ma ilbox The Main Me nu (shown bel ow) is your star ting poin t for all of Stra tagy ES’s messaging features. Pr essing   from most menus re turns you to the Mai n Menu. To access your mailbox, you ne ed to know: • The tele phone number[...]

  • Page 31

    Getting Star ted Step 1: Access Y our Mail box Stratagy E S User Gui de 04/05 19 If you r eceive new messages while you are log ged on to your mailb ox, Stratagy ES informs you that new messages have arrived ev ery time yo u return to the Mai n Menu. Note If the Stratag y ES i s fu lly in tegra ted w ith th e tele phon e sys tem, Str atagy ES is in[...]

  • Page 32

    Getting Sta rted Step 2: Rec ord Your Name 20 Stratagy ES User Guide 04/05 Step 2: Record Y our Nam e Your name i s announced whene ver the di rectory is acc essed, you select the system greeti ng, or a message is sent by you to anot her Stratagy ES us er. When you fir st enter your mai lbox, the Strata gy ES tutor ial prompts you to record your na[...]

  • Page 33

    Getting Star ted Step 3: Record Y our Personal Gree ting Stratagy E S User Gui de 04/05 21 Step 3: Record Y our Per sonal Greeting The tu torial now prompts you to rec ord your perso nal greet ing. This greeti ng becomes your Pers onal Greeting #1. You can record u p to six other gr eetings (see “Cre ate or Record Over a Personal Greet ing” on [...]

  • Page 34

    Getting Sta rted Step 4: Change Y our Security Code 22 Stratagy ES User Guide 04/05 Step 4: Change Y our Se curity Code You shoul d change your securi ty code on a regular ba sis to ensur e the priv acy of y our messages and personal g r eeti ngs (see “ Change Security Cod e” on page 62 ). Strata gy ES prompts you to en ter your new se curity c[...]

  • Page 35

    Stratagy E S User Gui de 04/05 23 Play Messages 3 This chap ter explain s how to u se the Pla y Messages feat ure. It c overs: • Acce ssi ng mess ag es • Playback controls • Playing messa ges • Special functions • Retriev e and listen to e-mail messages Strata gy ES lights the mes sage waiting li ght on your telephone when a voi ce or fax[...]

  • Page 36

    Play Mess ages Acce ss Mes sages 24 Stratagy ES User Guide 04/05 Access Mes sages Once you pr ess  to play your messages, t he following te lephone key s assist you in going through you r messages:  T akes you to the ne xt message or back t o the top of the folder when you hav e reached the last mess age in the fo lder .   Replays t he [...]

  • Page 37

    Play Mes sages Playback Controls Stratagy E S User Gui de 04/05 25  Play Next Message Plays ne xt message in fold er. If you are at the last messag e in the f older, goe s to the first message in the same folder.  Replay Current Message Plays pr evious message in folder. If you ar e at the firs t message in the f older, goes to the la st m[...]

  • Page 38

    Play Mess ages Play Me ssages 26 Stratagy ES User Guide 04/05 Play M essages When you acc ess your mailbox, Stra tagy ES tells you the number of urgent, n ew, saved, an d fax messages (if supported by your system; check with your S ystem Administr ator) yo u have in you r mailbox. When you pre ss  from the Main Menu to pla y messages (menu shown[...]

  • Page 39

    Play Mes sages Play Mess ages Stratagy E S User Gui de 04/05 27 1. From the Mai n Menu, press  . A message pl ays. Whil e the m essa ge pl ays, you can se lect  to pause / resum e,  to turn u p volume,  t o turn down volume,  to back up (rew ind),  to go fo rward (advance ), and/or  to change sp eed (toggle) . 2. (Opti on[...]

  • Page 40

    Play Mess ages Play Me ssages 28 Stratagy ES User Guide 04/05 Note Mes sages are n ot m oved t o the s aved folder until you log ou t of your mailbo x, enab ling y ou t o retu rn to th e new message f older and rep lay the mess age. The Play Mes sages Menu plays.  Dele te the curre nt message Flag s the cu rre nt mess age for del etion . The Pla[...]

  • Page 41

    Play Mes sages Spec ial Fu nct ions Stratagy E S User Gui de 04/05 29 Special Functions You can pri nt or send faxes , check the date a nd time a message was sent, or r eview a messag e set for futur e delivery in the Pla y Messages Menu. When you pla y a message, this op tion is availa ble by pre ssing  Special Functi ons. Note If a mess age do[...]

  • Page 42

    Play Mess ages Special Functions 30 Stratagy ES User Guide 04/05 ...or  to re -en ter fax number .  Send Current Fax to fa x machine for print Stratag y ES p rom pts fo r the fa x mac hine ’ s telephon e number . Ente r fax m achi ne’ s telepho ne number . Press  t o accept entr y The system sends a f ax message cur r entl y residin g [...]

  • Page 43

    Play Mes sages Spec ial Fu nct ions Stratagy E S User Gui de 04/05 31 While the message is playing or immediately after , you can pres s  to play the next message,  to s av e th e c urren t message,  to d elet e the current message and/o r  to r eturn to the Speci al Function s Menu.  Continuous Delete S tratagy ES prompts for  or[...]

  • Page 44

    Play Mess ages Special Functions 32 Stratagy ES User Guide 04/05  New/Saved mess age folder ( toggle) If pers onal folders exist, ente r a fold er nu mber ...or  to g o to new folder ,  to go to Saved Message Fol der , or  to retu rn to previous me nu. S tratagy ES checks the system for an y personal folders you have created. If persona[...]

  • Page 45

    Play Mes sages Retrieve an d Listen to E-mail M essages Stratagy E S User Gui de 04/05 33 Retriev e and Listen to E-mail Message s Note This fe ature is onl y available t o users of S tratagy ES with Unified Mes saging (UM ) and T ext -to- Spee ch (T TS) ca pabi liti es. C heck with y our S ystem Administr ator to f ind out if your system is config[...]

  • Page 46

    Play Mess ages Retriev e and Li sten to E-mail Me ssages 34 Stratagy ES User Guide 04/05 3. (Opti onal) Wh ile the message pl ays or immedia tely aft e r , you can select one of the fo llowing:  Play the n ext e-mail message Skips to t he beginning of t he next e- mail message. Note If you re ach the end of your e-mail messages, pr essing  ta[...]

  • Page 47

    Play Mes sages Retrieve an d Listen to E-mail M essages Stratagy E S User Gui de 04/05 35  Reply to t he current e-mail mes sage S tratagy ES cr eates an e-mail message with your repl y attached as a standard .wa v audio file and s ent to the origin ator.   Rep lay t he curr ent e-mail mes sage The curr ent e-m ail mes sage play s from the[...]

  • Page 48

    Play Mess ages Retriev e and Li sten to E-mail Me ssages 36 Stratagy ES User Guide 04/05[...]

  • Page 49

    Stratagy E S User Gui de 04/05 37 Send Messages 4 You can re cord and send a message from any tou chtone telephone to another Strata gy ES user, several users, or to a pe rsonal or sy stem distr i buti on list . This chap ter covers: • Reco rding cont rols • Send a mess age • Forward a m essa ge • Repl y to th e cu rrent mess age • Specia[...]

  • Page 50

    Send Messag es Recording Controls 38 Stratagy ES User Guide 04/05 Recording Controls While rec ording a message, y ou can pause/resu m e th e recording or e nd the recording using th e following keys ( shown below).  Pause/Resume (toggle o r 30 seconds) At any time whil e recording message s to another mailbox in the system, you ca n press  t[...]

  • Page 51

    Send Messa ge s Send a M essage Stratagy E S User Gui de 04/05 39 Send a Messag e Using the Sen d Messages Menu (shown belo w), you can record a messa ge and send it to singl e mailbox or multipl e destinations (e.g., pers onal or system di stribution li st), forw ard a m essa ge ( with a comm ent), or rep ly to a mess age sent y ou. Set the Hour ([...]

  • Page 52

    Send Messag es Send a Message 40 Stratagy ES User Guide 04/05 1. From the Mai n Menu, press  . S tratagy ES prompts you to enter t he destinati on (i.e., ma ilbox number , Personal or System Distribu tion List, or Mult iple Destin ations). 2. E nter one of the foll owing destina tions: 0DLOER[QXPEHU plus  . Press  a gain to record a mes[...]

  • Page 53

    Send Messa ge s Send a M essage Stratagy E S User Gui de 04/05 41  Dire ctory plus the firs t letter s (Q=7, Z=9) of the u ser ’ s first o r last name ...or the f i rst letter s of a syst em di stri butio n list name. Note Entry must be at least thre e letter s long. Press  t o select the name as the destin ation,  to hear th[...]

  • Page 54

    Send Messag es Send a Message 42 Stratagy ES User Guide 04/05 4. Press  a gain to send the mess age im med iatel y S tratagy ES tells yo u that your message has been sent and returns you t o the Main Menu . Important! If yo u pr ess  to send your message, you cannot use the special r ecor ding and sending options. ...or b efore sen d[...]

  • Page 55

    Send Messa ge s Forw ard a Mes sage Stratagy E S User Gui de 04/05 43 Forward a Mess age Any mess age sent t o you that is not marked a s Private can be forwarded to a single destina tion or a person al or sys tem distributi on list. Whe n forwardi ng a message, recordi ng a message (comme nt) is op tional. 1. From the Pl ay Messages Menu, press ?[...]

  • Page 56

    Send Messag es Forward a M essage 44 Stratagy ES User Guide 04/05 Press  to select th e name as th e destination,  t o hear the next n ame, or  to c ancel yo ur entry and re-e nter .  plus a Per sonal Distrib ution List number (  ~  ). S tratagy ES pla ys the list commen t or number for confi rmation. See “Manag e[...]

  • Page 57

    Send Messa ge s Forw ard a Mes sage Stratagy E S User Gui de 04/05 45 ...or b efore sen ding the message, yo u can use any of the f ollowing options :  Review reco rding The forwarding commen t plays.  Re-record Press  whe n done. The system p rompts you to reco rd the comment at the be ep.  Append reco rding Press  whe n[...]

  • Page 58

    Send Messag es Reply to Current Message 46 Stratagy ES User Guide 04/05 Reply to C urre nt Mes sage Strata gy ES lets you reply t o a message that yo u are currentl y playing. When you rep ly to a message sen t from wi thin a St ratagy ES user’s m ailbox , you do not have to select a des tination since Stratagy ES “remembe rs” the source o f [...]

  • Page 59

    Send Messa ge s Reply to Current Message Stratagy E S User Gui de 04/05 47 ...or b efore sen ding the message, yo u can use any of t he following options :  Review reco rding The recordin g plays.  Re-recor d Press  whe n done. The system p rompts you to recor d at the b eep.  Append reco rding Press  whe n done. The appe[...]

  • Page 60

    Send Messag es Special Delivery Op tions 48 Stratagy ES User Guide 04/05 Special D elivery Options You can send a messag e as urg ent, private, or with a re turn receip t reque st. The setti ngs may be used in any combination and may be change d prior to sending t he message. When you send , forward or repl y to a message, this op tion is availa bl[...]

  • Page 61

    Send Messa ge s Fu ture D eliv ery Stratagy E S User Gui de 04/05 49 Futur e Delivery Strata gy ES can be configur ed so that your me ssage is delivered at a future spe cified time and d ate. When you send, fo rward or reply to a message, t his option is avai lable by press ing  Set Future Deli very. Since ea ch of the se ttings default to th[...]

  • Page 62

    Send Messag es Send a D irect Fax 50 Stratagy ES User Guide 04/05 Send a Dire ct Fax Strata gy ES enables you to send a fax to a mailbox when you are calling fr om a fax machine ha ndset. 1. Put the d ocument to be faxed i nto the fax mac hine. 2. From the f ax machine handset , dial the n umber for S tratagy ES. The company gr eeting plays. 3. Pre[...]

  • Page 63

    Send Messa ge s Send a Di rect Fax Stratagy E S User Gui de 04/05 51 6. (Optiona l) Press  Addition al Destinations . Send the mes sage to additio nal destinatio ns. (See Ste p 2 on page 43 for step -by- step instruc tions.) Y ou can repe at this s tep as o ften as necessar y . 7. Press t he 6WDU W key on the fax machi ne and hang u p the hands [...]

  • Page 64

    Send Messag es Send a D irect Fax 52 Stratagy ES User Guide 04/05[...]

  • Page 65

    Stratagy E S User Gui de 04/05 53 Manage Mailbox 5 Strata gy ES provides spec ial options to customiz e and manage your mai lbox features (menu shown b elow). F rom the Main Menu: Manage Mailbox Change Greeting Change User Options Manage Per sonal Distribution Lists Manage Guest Mailbox es Manage Per sonal Folders Return to Main Menu 4576[...]

  • Page 66

    Manage Mailbox Chang e Greeting 54 Stratagy ES User Guide 04/05 Change Greet ing You can sel ect either a per sonal or system gr eeting t o play cal lers when y ou do not answer or when your telephon e is busy. This sec tion discusses the three ba sic greeting co ntrols (menu s hown below): • Create o r record over a p ersonal greeti ng • Selec[...]

  • Page 67

    Manage Mailbox Chang e Greeting Stratagy E S User Gui de 04/05 55 Create or Record Ove r a Persona l Greeting Personal greetings s hould be informa tive and adv ise cal lers when you wi ll be availa ble to retu rn th eir c alls o r resp ond to the ir mes sage s. You can pr ere cord g reeti ngs fo r th e days of the wee k w hen you are out of the of[...]

  • Page 68

    Manage Mailbox Chang e Greeting 56 Stratagy ES User Guide 04/05 4. (O ptio nal) Af ter r ecordin g, you can pr ess: Y ou can rep eat options 1~3 a s many times as you wish.  Review reco rding The complete greet ing plays .  Re-record Pres s  when done. The system p rompts you to recor d at the b eep.  Append reco rding Pres s  when d[...]

  • Page 69

    Manage Mailbox Chang e Greeting Stratagy E S User Gui de 04/05 57 Select a Person al Gree ting 1. From the Mana ge Mailbox Menu, press  . S tratagy ES plays the Change Greeting opt ions. 2. Enter a p ersonal greeti ng number (  ~  ) Y our c allers hear the sele cted greeting when you do not answe r or when your tel ephone is b u sy . ...or[...]

  • Page 70

    Manage Mailbox Chang e Greeting 58 Stratagy ES User Guide 04/05 Review a Pers onal Gre eting 1. From the Mana ge Mailbox Menu, press  . S tratagy ES plays the Change Greeting opt ions. 2. Press  to review th e curre nt gre eting The current greeting plays. S tratagy ES prompts you with th e Change Greeti ng Menu optio ns. Note Pres sin g  [...]

  • Page 71

    Manage Mailbox Chang e User Opti ons Stratagy E S User Gui de 04/05 59 Change User Options Strata gy ES provides a number of special optio ns to improve time ma nagement and product ivity (menu shown be low). For example, the DND feat ure can provide b locks of time f or meetin gs or projects u ninterrupted by the ringing of a telephone. Important![...]

  • Page 72

    Manage Mailbox Chang e User Opti ons 60 Stratagy ES User Guide 04/05 Chan ge Do Not Dist urb (DND) Sett ing If you s et this feature t o On, Stratagy ES aut omatically send s calls t o your mailbox without f irst ringing you r telephone. The System Admini strator can also set th is featur e to turn On or Off automatical l y at pre-sched uled times [...]

  • Page 73

    Manage Mailbox Chang e User Opti ons Stratagy E S User Gui de 04/05 61 Change Call Sc reening Se tting If you set this fe ature to On , Stra tagy ES a sks ca lle rs for t heir n ame a nd co mpan y. Without t he caller’s kno w ledge, t he system relays that informati on to you and p rovides you with s pecial opti ons to hand le the call (men u sho[...]

  • Page 74

    Manage Mailbox Chang e User Opti ons 62 Stratagy ES User Guide 04/05 Change Secu rity Code Each mail box in the system has a security code. Th e code must be enter ed by you i n order t o “log on” to your m ail box, ena bling you t o access your me ssages, se ttings, greeti ngs, etc. Note Y ou can cha nge your securi ty code as often as you wis[...]

  • Page 75

    Manage Mailbox Chang e User Opti ons Stratagy E S User Gui de 04/05 63 Select Bus y Greeting 1. From the Mana ge Mailbox Menu, press  . Str atagy ES plays the Change User Options Menu. 2. Press  . A promp t ve rifie s the cu rre nt sta tus (custo m/ syst em) o f the B usy G reeti ng f eatur e. 3. (Optiona l) Press  again to reset t he f[...]

  • Page 76

    Manage Mailbox Chang e User Opti ons 64 Stratagy ES User Guide 04/05 Create or Record Ove r Busy Greeting You can recor d your own custom busy greeting ( m enu sh own below) that plays when caller s reach your extensi on and it is busy. While you r callers ar e listeni ng to the busy greeti ng, they can ent er a different mailbox number, pr ess [...]

  • Page 77

    Manage Mailbox Chang e User Opti ons Stratagy E S User Gui de 04/05 65 1. From the Mana ge Mailbox Menu, press  . Str atagy ES plays the Change User Options Menu. 2. Press  . S tratagy ES prompts you to record your custom busy greet ing. 3. Begin reco rding at the tone. Press  whe n done. Sam ple G reeti ng: “Thanks f or calling. I’[...]

  • Page 78

    Manage Mailbox Chang e User Opti ons 66 Stratagy ES User Guide 04/05 Record Y our Name Your name i s announced whene ver the di rectory is acc essed, you select the system greeti ng, or a message is sent by another St ratagy ES user. Strata gy ES prompts you thr ough the entire recor ding sequenc e (menu shown below). You can re -record your name a[...]

  • Page 79

    Manage Mailbox Chang e User Opti ons Stratagy E S User Gui de 04/05 67 1. From the Mana ge Mailbox Menu, press  . Str atagy ES plays the Change User Options Menu. 2. Press  . Str atagy ES prompts you to rec ord your name . 3. At the t one, state you r name slowly an d clearly . Press  whe n done. 4. (O ptio nal) Af ter r ecordin g, you can[...]

  • Page 80

    Manage Mailbox Chang e User Opti ons 68 Stratagy ES User Guide 04/05 Chan ge Messa ge Notifica tion Your mailbox can have notif ication records pr ogrammed by the System Administ rator with a spec ific notific ation method (mess age waitin g lights, pagers, vo ice, etc.) and t he time /day w he n that notifi cat ion recor d appl ies . The repea t c[...]

  • Page 81

    Manage Mailbox Chang e User Opti ons Stratagy E S User Gui de 04/05 69 ...or if you do not remember the templ ate number you want , pr ess  . Press  t o select the notifi cation templ ate or  to hear th e next record . The system plays a template head er record fo r each noti fication templ ate consisting of the templa te number an d ti[...]

  • Page 82

    Manage Mailbox Chang e User Opti ons 70 Stratagy ES User Guide 04/05 Set Auto matic Me ssage Cop y When enable d, the Automatic Mess age Copy feature (menu shown below) automa ticall y copies messages f r om your mailbox to a desi gnated mailbox . You can choo se to copy all your messa ges or only the mes sages marked urgent , designa te the mailbo[...]

  • Page 83

    Manage Mailbox Chang e User Opti ons Stratagy E S User Gui de 04/05 71 1. From the Mana ge Mailbox Menu, press  . Str atagy ES plays the Change User Options Menu. 2. Press  . S t ratag y ES p lays th e Auto mat ic Messa ge Co py Menu. 3. Press  to copy al l messages Stratag y ES co nfirm s the automa tic m essag e copy for al l mes sag es [...]

  • Page 84

    Manage Mailbox Chang e User Opti ons 72 Stratagy ES User Guide 04/05  Set delay time S tratagy ES prompts you to ente r the time. Select one of the followi ng: Only one of the followin g entries are all owed.  Set hour System prompt s for number of hou rs to del ay message (max imum is 24 hours). Once you have ente red the value , Strat agy E[...]

  • Page 85

    Manage Mailbox Chang e User Opti ons Stratagy E S User Gui de 04/05 73 Review O ption Settings  Saves chan ges and return s to pre vious menu. Saves the changes and re turns to the aut o copy message.  Cancel cha nges and return s to pre vious menu. Cancels ch anges and return s to the auto copy message.  Return to the Ma nage Mailbox Menu[...]

  • Page 86

    Manage Mailbox Manage Personal Distr ibution Lists 74 Stratagy ES User Guide 04/05 Manage Personal Dis tribution Lists The Manage Pe rsonal Distrib ution Lists fea ture enable s you to cr eate and manage up to 25 per sonal distrib ution lists. The lists consist of the mai lboxes to which yo u most frequen t ly se nd messages . At the time you cr ea[...]

  • Page 87

    Manage Mailbox Manage Personal Distr ibution Lists Stratagy E S User Gui de 04/05 75 Ente r the m ailbo x number or press  for S tratagy ES directory assi stan ce. P ress  when done. The name (and extension) pla ys. Y ou can add addition al mailbox numbers as needed.  Delete a Mail box from the l ist S tratagy ES prompts you to ente r t[...]

  • Page 88

    Manage Mailbox Manage Guest Mailbo xes 76 Stratagy ES User Guide 04/05 Mana ge G uest Mail boxes Guest m ailboxes p rovide limit ed access to the Stratag y ES system for t emporary and project -oriented employ ees, such as consu ltants an d contractors. Gues t users may only send and r eceive messages to their host a nd other guests t hat share the[...]

  • Page 89

    Manage Mailbox Use Gues t Mailboxe s Stratagy E S User Gui de 04/05 77 Use Gues t Mailbox es A guest us er can access hi s/her mailbox in the same manner as a regular Strat agy ES user. The guest can play and send message s but is denied acces s to all Manage Mai lbox Menu fe atures excep t “  Change Secu rity Code” and “  Record your N[...]

  • Page 90

    Manage Mailbox Manage Personal Folders 78 Stratagy ES User Guide 04/05 Manage Personal Folde rs Your messag es can reside i n up to nine folders —one new, one s aved and se ven personal folders cr eated by you for the purpo s e of sa ving your messages. The personal folder s are for only yo ur use. At the t ime you create a f older, you are given[...]

  • Page 91

    Manage Mailbox Manage Pe rsonal Folder s Stratagy E S User Gui de 04/05 79 1. From the Mana ge Mailbox Menu, press  . S tratagy ES plays the Mana ge Personal Folde r s options . 2. E nter a numb er fro m  ~  . Number 1 is res erved for the s tandard save folder and cannot be used. 3. After se lecting a folder , you can pres s:  Review f[...]

  • Page 92

    Manage Mailbox Manage Personal Folders 80 Stratagy ES User Guide 04/05 5. Press  t o retu rn to t he previou s menu S tratagy ES returns to the previous menu. ...or  to retu rn to t he Manage Mailb ox Menu Y ou can select a nother Mana ge Mailbox option. ...or  to ret urn to the Main Menu. Y ou can select a nother Main Menu o p[...]

  • Page 93

    Stratagy E S User Gui de 04/05 81 Using Stratagy ES with a Strata CIX/CTX A This appen dix co ver s the use of Stra tagy ES voi ce ma il with the Stra ta C IX/C TX. C all Forward, M essage Wait ing, CTX Proprieta ry Integr ation, Dir ect Transfer to Voi ce Mail and Voi c e Mail Conference feat ures are all described. Note Check with your System Adm[...]

  • Page 94

    Using Stra tagy ES with a St rata CIX/CTX Call F orward 82 Stratagy ES User Guide 04/05 ³ T o use the Cal l Forward button sequen c e ³ Follow th e instructi ons in Ta b l e 1 be low shown under “ Button Seque nce.” Some featur es require addi tional input, s uch as: • Destinat ion – If the destinat ion is an outside number , press after [...]

  • Page 95

    Using Strata gy ES with a Stra ta CIX/CTX Messa ge Waitin g Stratagy E S User Gui de 04/05 83 Mess age W aiting Use your 0VJ LED/b utton and L CD to see/r etr ieve m essa ge(s) . An extens ion can receive u p to four simulta neous Messag e Waiting indicat ions and LCD messages. One message is r eserved f or the Message Center. Your phone can be [...]

  • Page 96

    Using Stra tagy ES with a St rata CIX/CTX CTX Proprietary Inte gration 84 Stratagy ES User Guide 04/05 T urning On /Off Message W aiting LE D on A nothe r Exten- sion If you ca ll an extensio n and it’s busy or there is no ans w er, you c an light tha t extensi on’s Message Waiti ng LED and enabl e that extensi on to call you back. 1. Dial an i[...]

  • Page 97

    Using Strata gy ES with a Stra ta CIX/CTX CTX P ropr ieta ry Inte grat ion Stratagy E S User Gui de 04/05 85 When your tel ephone is idle, and a message arr ives for an e xtension on your ph one, the Msg LED is activa ted for the appro priate ext ension and updates the LCD with this disp lay (shown right ). If urgent messages are in the ex tension?[...]

  • Page 98

    Using Stra tagy ES with a St rata CIX/CTX CTX Proprietary Inte gration 86 Stratagy ES User Guide 04/05 T able 2 Stratagy ES Main Menu Soft Keys for CIX/CTX Digit al T elephones IPT 2008-SDL DKT 3014-SDL IPT 2010-SD IPT 1020-SD DKT 3007-SD DKT 3020-SD DKT 2010-SD DKT 2020-SD V oice Mail Functions PLA Y MSGS PLA Y PLA Y Play Message s SEND SEND SEND [...]

  • Page 99

    Using Strata gy ES with a Stra ta CIX/CTX CTX P ropr ieta ry Inte grat ion Stratagy E S User Gui de 04/05 87 CHANGE Change no tification digi ts CHG GREETING GRT GRT Chan ge Greet ing CONT DELETE Continuous Delete CONT PLA Y Contin uous Play DA TE & TIME DA TE Message Date an d T ime DELA Y TIME Set Delay T ime DELETE DEL DEL Delete the mess ag[...]

  • Page 100

    Using Stra tagy ES with a St rata CIX/CTX CTX Proprietary Inte gration 88 Stratagy ES User Guide 04/05 MARK PRIV A T PRV PRV Se t Private statu s (On/Off) MARK URGENT URG URG Set Urgent status (On/Off) MSG FOLDERS FLDR FLDR Manage Personal Fold ers MSG NOTI FY Change m essage No tificatio n MUL TI ENTRY MUL TI MUL TI Multipl e Destination s NAME RE[...]

  • Page 101

    Using Strata gy ES with a Stra ta CIX/CTX CTX P ropr ieta ry Inte grat ion Stratagy E S User Gui de 04/05 89 REPLA Y Re play cu rren t mess age REPL Y R PL Y RPL Y Rep ly to the current message RE RECORD RREC RREC Re-record RESET P W ORD RSET RSET Reset Guest Password RETRN RECPT RTRC RT RC Set Return Receipt reques t (On/Off) REVIE W REV W REV W R[...]

  • Page 102

    Using Stra tagy ES with a St rata CIX/CTX CTX Proprietary Inte gration 90 Stratagy ES User Guide 04/05 Call Reco rd to Stratagy ES Whil e on a n activ e ca ll, a s tatio n us er can recor d th e conv ersa tion and s tore it in a Strata gy ES voice mailbox. Re cordings can also be paused or resta rted. Depending upon your System Administrat or, you [...]

  • Page 103

    Using Strata gy ES with a Stra ta CIX/CTX CTX P ropr ieta ry Inte grat ion Stratagy E S User Gui de 04/05 91 ³ T o rec o rd a cal l 1. W ith a call i n progress, pres s 5H F R U G . If you ar e using the auto method , the Record LED f lashes r apidly an d there is approxi m ately a one second inter val (in extreme busy cond itions, up to five seco[...]

  • Page 104

    Using Stra tagy ES with a St rata CIX/CTX Direc t T ransfer to V oice Mailbox 92 Stratagy ES User Guide 04/05 Direct T ransfer to V oice M ailbox An interna l user on the Strata CIX/CTX can tr ansfer a call direc t ly to ano t her per son’s voice mail box without waiting for the call to forward fr om the call ed party’s teleph one. The voice ma[...]

  • Page 105

    Stratagy E S User Gui de 04/05 93 Fax Printer Driver B The Strat agy ES Fax Printer Driver en ables you to sele ct a documen t that you have create d on your computer a nd after convert ing it to a Tagge d Image Fo rmat (TIFF) , gives yo u the option t o store t he file locall y on you r hard dri ve, send it to another Strata gy ES user’s mailbo [...]

  • Page 106

    Fax Printer Driver Config ure/Persona lize Fax Printer Driver 94 Stratagy ES User Guide 04/05 Configure/Pe rsonalize Fax Printe r Driver Note T o u se thi s prin ter dri ver, you mus t first load th e Strata gy ES Fax Pr inte r Driver o n your computer . See your Sys t em Admini strator for deta ils. 1. From W indows, se lect Start , Se tting s, th[...]

  • Page 107

    Fax Printer Driver Configure /Personalize Fax Printer Driv er Stratagy E S User Gui de 04/05 95 3. In the Host name: field on the SES tab scre en, type the computer name or IP addre ss fo r the Stra tagy ES. Check with your System Admin ist rator for this info rmatio n. 4. Click on L ogin tab. 5. Fill i n the following f i elds on th e screen: • [...]

  • Page 108

    Fax Printer Driver Config ure/Persona lize Fax Printer Driver 96 Stratagy ES User Guide 04/05 • Never show t he Login dialog – Check/uncheck whether o r not you want to type your mailbox number and secu rity code eac h time you use the S tratagy ES Fa x Printer Driver . 6. Click th e Cover Page ta b. 7. Fill i n the Name/Company/ Phone/Fax and [...]

  • Page 109

    Fax Printer Driver Use Fax Printer Driver Stratagy E S User Gui de 04/05 97 Use Fax Print er Driver 8. For custom cov er pages, the Image field n eeds to de fin e the lo catio n of th e tem plate file b eing used for th e co ver page. Note If a cus t om cove r page is desi red, see your System Administra tor for d etail s. 1. W ith the do cument di[...]

  • Page 110

    Fax Printer Driver Use Fax Printer Driver 98 Stratagy ES User Guide 04/05 3. Click OK. Note If you remov ed the check mark from t he Neve r sh ow th e Logi n di alog field ( SES Fax C lient Set up sc reen) whe n you configur ed the fax prin ter driver , this screen d oes not display . See St ep 5 on page 95 fo r details. 4. T ype your mailbox numbe[...]

  • Page 111

    Fax Printer Driver SES Fax Clie nt Screen Stratagy E S User Gui de 04/05 99 SES Fax Client Screen The SES Fax Cl ient screen (s hown below) enables you to create and send a fax using Strata gy ES. Using the f ields on t his screen, you c a n addr ess the f ax (destinati on, fax number ), add a cov er page or a not e to the fax, and enter destinatio[...]

  • Page 112

    Fax Printer Driver SES Fax Client Screen 100 Stratagy E S User Guide 04/05 T able 4 SES Fax Clien t Screen Fields B UTT ON D ESCRIPTION Document T itle Defines the name of the d ocument t hat you are at tempting to fa x. Pages Provi des a page coun t of the fax docu ment. Destination T ype Enabl es you to sele ct the type of destinat ion for this f[...]

  • Page 113

    Fax Printer Driver Schedule Fax for Future De livery Stratagy E S User Gui de 04/05 101 Schedule Fax for Fut ure Delivery 1. After f illing out the SES Fax Client screen, click Schedule. Th e Schedule Fax scre en displays (sho w n ri ght). 2. Using the drop-down menu selec t the date. 3. Using the scroll butto ns, set the t ime of day . 4. Click Se[...]

  • Page 114

    Fax Printer Driver Schedul e Fax for Future Del ivery 102 Stratagy E S User Guide 04/05[...]

  • Page 115

    Stratagy E S User Gui de 04/05 103 Automatic Speech Recognition C Note Automatic Speech Recognitio n (ASR) is an option al feature in the S tratagy ES. Check with your System Adminis trator to find out if you r system is conf igured for this feature. Strata gy ES’s ASR feature e nables you to spea k into the pho ne and acco m plish t he follo win[...]

  • Page 116

    Automatic Speech Recognition Reach Destination 104 Stratagy E S User Guide 04/05 Reach Destination After l istening to your company’s ins truction a l gre eting and saying the user’ s name, Strata gy ES follows this procedure: • Strata gy ES identifies the name and tr ansfers your ca ll to the user’s mailbox. • If Strata gy ES is not sure[...]

  • Page 117

    Automatic Speech Recognition Send a M essage Stratagy E S User Gui de 04/05 105 Send a Messag e After l istening to your company’s ins truction al greeting and saying either “ send message” o r “quick message,” Stratagy ES foll ows this pr ocedure: • Strata gy ES prompts you to spe ak the name of the user for whom you want to le ave a m[...]

  • Page 118

    Automatic Speech Recognition Send a Message 106 Stratagy E S User Guide 04/05[...]

  • Page 119

    Stratagy E S User Gui de 04/05 107 Unified Messaging (UM) with Outlook Integration D Unified M essagin g (UM) lets you e fficie ntly acce ss e-mail, voice m ail and fax messages al l within your e-mail in box. You can also retriev e, save and forwar d all these differ ent types of messages as ea sily as you curr ently retriev e messages from your t[...]

  • Page 120

    Unified Messaging ( UM) with Outlook Integrat ion Stratag y ES Me ssage Window 108 Stratagy E S User Guide 04/05 Stratagy ES Messa ge Window The Strat agy ES Message window ( s ee Figu re 2 below a nd Ta b l e 5 on page 109 ) enables you to manage both yo ur voice and fax mes sages fr om your PC. The Message window displays when y ou select a mes s[...]

  • Page 121

    Unified Messaging ( UM) with Outlook Integrat ion Stratagy ES M essage W indow Stratagy E S User Gui de 04/05 109 T able 5 Stratagy ES Message Box Buttons B UTT ON D ESCRIPTION Multimed ia Enables you to play , rewind, fast forward, p ause and stop m essage playback. Playback Slide Enables you to m ove to a specif ic part of the message by dragging[...]

  • Page 122

    Unified Messaging ( UM) with Outlook Integrat ion Address Book Featu re 11 0 Stratagy ES User Guide 04/05 Address Boo k Feature ³ The S tratag y ES Address Book makes it eas y to find and sel ect addres ses for user ’ s mailboxes . The address b ook lists all voic e mailbox address es in the system. The addre ss book can be man ually or automati[...]

  • Page 123

    Unified Messaging ( UM) with Outlook Integrat ion Using UM Feature Stratagy E S User Gui de 04/05 111 Using UM Feature Step 1: Configure Y our Computer for UM Note This ste p may have already been performed for you. Check with your System Admin ist rator . Before usi ng UM feature s, you’ll need to configu re the Stratagy ES to coordinat e and sy[...]

  • Page 124

    Unified Messaging ( UM) with Outlook Integrat ion Using UM Feature 11 2 Stratagy ES User Guide 04/05 • Save the message to my S tratagy pe rsonal fol der – If you select this opt ion, you need to s elect one of your personal folders from th e drop-down list where the messages w ill be stored. Important! The de fault setting is folde r “1” w[...]

  • Page 125

    Unified Messaging ( UM) with Outlook Integrat ion Using UM Feature Stratagy E S User Gui de 04/05 11 3 Notes • The mailbo x number , Server name/IP a ddress and Domain name should have been fi lled in during t he installation of the St ratagy ES O utl ook Integr ation softw are. Thes e fie lds ar e avai labl e if ch ange s are r equi red. • W i[...]

  • Page 126

    Unified Messaging ( UM) with Outlook Integrat ion V oic e Mail O pti ons 11 4 Stratagy ES User Guide 04/05 Step 3: Selec t Message ³ Double-c lick on a message liste d in the Microsoft Outlo ok Inbox. The Strat agy ES Message win dow displays (see Figure 2 on page 108 ), enabling yo u to manage both your voice and fax me ssages f r om your P C . S[...]

  • Page 127

    Unified Messaging ( UM) with Outlook Integrat ion V oice M ail Options Stratagy E S User Gui de 04/05 11 5 Reply to V oice Mess age 1. From the S tratagy V oice and Fax Me ssage s creen , clic k V oice Reply . Another mes sage form d isplays wi th the To field filled in wi th the addre ss of the origina l sender (shown r ight). 2. Click Rec ord (se[...]

  • Page 128

    Unified Messaging ( UM) with Outlook Integrat ion V oic e Mail O pti ons 11 6 Stratagy ES User Guide 04/05 Forward V oice Mess age 1. From the S tratagy Messa ge window , click V oice Forward . Anot her messag e fo rm display s (shown right ). 2. Click To field. The Select Names scree n displa ys (shown right ). 3. From the Sh ow Names fr om the fi[...]

  • Page 129

    Unified Messaging ( UM) with Outlook Integrat ion View F ax Stratagy E S User Gui de 04/05 11 7 Send V oic e Mess age 1. From the S tratagy V oice and Fax Me ssage s creen , clic k Reco rd Strata gy V o ice Messag e in the S tandard Outlook t oolbar . 2. Click T o field. The Select Names scre en displa ys (shown right ). 3. From the Sh ow Names fr [...]

  • Page 130

    Unified Messaging ( UM) with Outlook Integrat ion Vi e w F a x 11 8 Stratagy ES User Guide 04/05[...]

  • Page 131

    Stratagy E S User Gui de 04/05 11 9 Unified Messaging with IP Integration E This appe ndix provides in structions on ho w to configure your computer to pr operly recor d .w av fi les i n the c orrec t fo rmat t o se nd int o Stra tag y ES a s voic e mes sag es. Note This proc ess is only nece ssary if your co m pute r is conf igured t o use Unified[...]

  • Page 132

    Unified Messaging w ith IP Integration Config ure Wind ows for Stratagy ES Cod ec 120 Stratagy E S User Guide 04/05 Configure W indows for Stratagy ES Co dec Note Before be ginning the setup pr ocedure, the T AIS Audio Codec must be instal led on your PC. Check Codec is Insta lled on PC 1. Click S tart >Sett ings > Control Pan el > Sounds [...]

  • Page 133

    Unified Messaging w ith IP Integration Configu re Windo ws for Stratagy ES Code c Stratagy E S User Gui de 04/05 121 Conf igure W ind ows 1. Click S tart > Settin gs > Control Panel > Multim edia (show n right) . 2. In the R ecord ing s ecti on of the Multim edia Prope rtie s windo w , c lick Customize . The Sound Selectio n scre en displa[...]

  • Page 134

    Unified Messaging w ith IP Integration Record Stra tagy ES V oice M essages (us ing Wi ndows Sound Record er) 122 Stratagy E S User Guide 04/05 5. Click Sav e As and the Save As di alog box displ ays. T ype Stra tagy ES Format in the avail abl e field . 6. Click OK. The Sound Selection sc reen display s (shown right ). 7. From the Sou nd Selection [...]

  • Page 135

    Unified Messaging w ith IP Integration Send .W A V File as V oice Mess age Stratagy E S User Gui de 04/05 123 Send .W A V File as V oice Mes sage 1. T o sen d the .w av fi le into Stra tagy ES a s either a new , reply , or forwarde d voice message t o a mailbox, atta ch th e .wa v file to a n e-mail messa ge (shown right ). 2. Ma ke sure that th e [...]

  • Page 136

    Unified Messaging w ith IP Integration Send .W A V File as V oice M essage 124 Stratagy E S User Guide 04/05[...]

  • Page 137

    Stratagy E S User Gui de 04/05 125 Remote User Password Administration for TTS F This appe ndix provides in structions on ho w to update the Stratagy ES software with your e-mai l log on pa ssword so tha t the system can retri eve e-mail messages and re ad them via T ext-to-Speech ( TTS). Note This proc edure is only re quired if you ha ve TTS Priv[...]

  • Page 138

    Remote User Password Administration for TTS Set Remote Use r Password 126 Stratagy E S User Guide 04/05 Set Remote User Password ³ T o insta ll S tratagy ES Remote User Pas sword Administ ration applet 1. In sert t he Strata gy ES Soft ware CD-ROM into your comp uter . 2. From the Mai n Menu, select Remote User Password Adm inist ration . The S tr[...]

  • Page 139

    Strat agy ES User Guide 04/05 127 Glossary This glo ssary define s frequen tly-used S trata gy ES voice process ing system fe atures an d functi ons. Te r m Definition Busy Gree ting Y ou can sele ct yo ur custom busy or the system busy greeting for callers to he ar when your telephon e is busy . If you do not record your cus tom busy greeti ng, th[...]

  • Page 140

    Glossa ry Do Not Disturb ~ Name Recording 128 Strat ag y ES User Guide 04/05 Do Not Disturb Do Not D i sturb operates in On/O ff mode. W hen On, S tratagy ES automati cally sends c alls to your m ailbox withou t ringing y our telephon e first. Fax M essages Fax messages sent to your ma ilbox. W ith the option al fax mail feature, your ma ilbox can [...]

  • Page 141

    Glos sary New Mes sage Folder ~ Sa ved Message F older Strat agy ES User Guide 04/05 129 New Message Folde r The ne w message fo lder conta ins unhe ard and par tially he ard messag es. W hen pla y ing n ew messa ges, urgent mes sages always pl ay first. Personal Folders Mailboxes configured for mul tiple folde rs ca n create up to sev en personal [...]

  • Page 142

    Glossa ry Security Code ~ User Notifica tion 130 Strat ag y ES User Guide 04/05 Security Code Each mailb ox in the system ha s a security code. Y ou must enter your sec urity code to ac cess your ma ilbox. The sec urity code ensur es the priv acy of your messag es, personal gre etings, etc. System Administ rator The represent ative in you r company[...]

  • Page 143

    Stratagy ES User Guide 04/05 131 Index A about th is guide conventi ons, vi organiz ation, v relate d doc ume nts/ media , viii access your mailbox, 18 ASR, 103 auto matic messag e copy, 70 Automatic Speech Recog nition, 103 B basic f unctions delete , 28 , 34 forw ard, 28 play, 27 , 34 replay cur rent message, 28 , 35 reply, 28 save, 27 , 34 busy [...]

  • Page 144

    Index E ~ M 132 Stratagy ES User Guide 04/ 05 system l i st, 13 direct transfer to vo ice mailbox, 92 direct ory, 41 , 43 distri bution lists, 12 , 13 E e-mail messa ges, 9 , 33 exit mai l box, 22 extensi on number, vi F fax messa ges, 9 , 29 sched ule f or futu re d elive ry, 101 fax pr int er driv er, 93 folde rs, 32 dual me ssage, 5 new , 5 mult[...]

  • Page 145

    Ind ex N ~ P Stratagy ES User Guide 04/05 133 control back up ( r ewind) , 25 change sp eed , 25 go forwar d (advance) , 25 pause/res ume , 25 , 44 , 46 play next , 25 play pre vious , 25 replay cur rent , 25 volume , 25 date and time, 30 delete , 28 , 34 destin ation, 12 e-ma il, 9 , 33 fax, 9 , 29 folde rs, 4 dual me ssage , 5 saved , 6 , 7 mult [...]

  • Page 146

    Index R ~ U 134 Stratagy ES User Guide 04/ 05 volume, 25 privat e messages, 11 , 48 R record busy gree ting, 65 messages append comm ent , 45 recordi ng , 42 , 47 re-re cord comm ent , 45 message , 42 , 47 revie w comm ent , 45 recordi ng , 42 , 47 name, 20 , 66 pause/r esume, 38 , 41 personal greeting, 21 record to voice mail, 90 reply mes sage, 8[...]

  • Page 147

    Ind ex V ~ V Stratagy ES User Guide 04/05 135 configu re windows for Str atagy ES Codec, 120 record .wav fil e, 122 send .wa v fi le, 123 urgent me ssages, 11 , 48 user opt ions auto matic messag e copy, 70 busy gree ting, 14 , 65 call scree ning , 14 , 61 chan ge, 59 do not di sturb, 14 , 60 messag e notificati on selection , 14 , 68 securi ty cod[...]

  • Page 148

    Index V ~ V 136 Stratagy ES User Guide 04/ 05[...]