Toshiba EVR16-X manual

i 1 Digital Video Recorder EVR - DVR User Manual DVR8-X DVR16-X EVR8-X EVR16-X EVR32-X EVR64-X model no. Please carefully read these instructions before using this product. Save this manual for future use.[...]

ii Surveillix™ KV-EVR / KV-DVR Operations Manual[...]

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i v Surveillix™ DVR User Guide Manual Edition 26158AM – SEPTEMBER 2006 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any pur pose, except as expressed in the Software License Agreement. Toshiba sha ll not be liable for technical or editorial errors or omissions contained herein. Th e [...]

v LIMITED WARRANTY DIGITAL VIDEO RECORDER Promptly register your pro duct with Toshiba on-line at http:// www.toshiba.com/taisi sd . By registering your product you w ill be eligible for periodic updates, announcements, and special offers applicable for your product. You will have access to extended warranty options, upgrades (as applicable), usefu[...]

vi Rack Mount Instructions A) Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefo re, consideration should be given to installing the equi pment in an environment compatible with the maximum ambient temperature (Tma) [...]

vii CE Notice This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATI BILITY DIRECTIVE , 89/336/EEC (as amended by 92/31/EECand by Article 5 of 93/68/EEC) per the provisions of: EN 55022:1994 EN 55024:1998 EN 61000-4-4:1995 EN 61000-3-2:1995 CISPR 24:1997 EN 61000-4-5:1995 EN 61000-3-3:1995 EN 61000- 4-2:1995 E[...]

viii 1. Read Owner’s Manual After unpacking this produ ct, read the owner’s manu al carefully, and follow all t he operating and other instructions. 2. Power Sources This product should be op erated only from the ty pe of power source indicated on the label. If you are not sure of the type of power supply to your business or hom e, consult your[...]

ix 12. Disc Tray Keep your fingers well cl ear of the disc tray as it is closing. Negle cting to do so may cause serious personal injury. 13. Burden Do not place a heavy object on or step on the product. The o bject may fall, causing seri ous personal injury and serious damage to the prod uct. 14. Disc Do not use a cracked, deformed, or repa ired d[...]

x Notes on Handling Note on Moisture Condensation Notes on Locating Notes on Cleaning Notes on Maintenance  When shipping the DVR unit, the original shipping carton packing materials come in handy. For maximum protection, repack the unit as it was originally packed at the factory.  Do not use volatile liquids, such as insect spray, near the D[...]

x Table of Contents PREFACE ............................................................................................................. XIV A BOUT THIS G UIDE ................................................................................................................................................ XIV T ECHNICIAN N OTES .....................[...]

xi 3.7 R ECORDING S TAT US I NDICATOR .............................................................................................................29 3.8 S CREEN D IVISION M ENU .......................................................................................................................... 29 SETUP OPTIONS.................................[...]

xii 5.3 H OUR / M INUTE C ONTROL B AR ............................................................................................................... 62 5.4 A DVANCED O PTIONS ............................................................................................................................... 63 5.5 S EARCH O PTIONS O VERVIEW ............[...]

xiii DIGITAL SIGNA TURE VERIFIER ....................................................................... 102 9.1 D IGITAL S IGNATURE O VERVIEW ............................................................................................................ 103 9.2 I NSTALLATION ............................................................................[...]

xi v Preface About this Guide This manual is a setup and maintenance guide that can be used for referen ce when setting up the DVR unit and for troubl eshooting when a p robl em occurs. Only authorized pe rsonnel shoul d attempt to repair this unit. Toshiba reserves the righ t to make changes to the DVR units represented by this manual without noti[...]

1 Introduction What is a Surveillix ® DVR™ A Surveillix DVR is simply a server that perfo rms as a High Definition Digital Recorder. By utilizing the many features of a computer, includi ng proces sing power, storage capa city, graphics compressi on, and security features , the DVR unit is more powerful than the analog recorders of the past. The[...]

2 New Features Toshiba’s Surveillix DVRs include the following new features: • Optimized and Designed for Micro soft® Windows® 2000 • Supports up to 16 Digital Control Outputs on Alarm A ctivation • Supports up to 16 Relay Inputs for Alar m Control • Remote System Operation & Configuration • Supports Multiple Simultaneou s Rem ote[...]

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4 CHAPTER 4 3 2 1 DVR Description This chapter includes th e following information: • Input/Output connector locations • Front Panel Controls and LEDs • Rear Panel Connectors • Drive Positio ns • Serial Number Location[...]

5 1.1 Basic Features Surveillix™ state-of-the-art High Definition Digital Recorders ar e housed in a high performance and versatile 4U Aluminum Rack-Mo unt case allowing easy storage of multiple DVRs for enterprise applications. Every Surveillix DVR Unit comes equipped with the latest technology: • Intel® Pentium® IV Processor • 10/100 Netw[...]

6 1.2 Front Panel Controls and LEDs The front panel of the DVR unit contains the devi ces that will be commonly used for data removal, retrieval, and backup replacement. The most comm on components and button s are shown be low: 1.2.1 KV-DVR 1 Cooling Fan Air Intake 4 Hard Drive Array 2 CD-RW Drive 5 ON/OFF Power Switch 3 CD-RW Open Tray Button 6 H[...]

7 1.2.2 KV-EVR 1 Hard Drive Activity and Power LED Display 4 CD-RW Open Tray Button 2 ON/OFF Power Switch 5 Hard Drive Array 3 CD-RW Drive 6 Cooling Fan Air Intake[...]

8 1.3 Rear Panel Connectors The rear panel of the DVR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and de scriptio n of each connector: 1.3.1 KV-DVR Figure 1.3 12 USB Ports 1 BNC Connector for Camera Input and Looping Outputs 13 RJ-45 Network Jack 2 Sensor Inputs 14 DB-9 Serial Input[...]

9 1.3.2 KV-EVR Figure 1.3 1 110V / 220V Switch 13 Audio Microphone In 2 Secondary Power switch 14 Audio Speaker Out 3 IEEE AC Power Adapter 15 USB Ports 4 BNC Connector for Camera Input and Looping Outputs 16 RJ-45 Network Jack 5 Looping outputs 17 DB-9 Serial Input 1 6 Sensor Inputs 18 LPT Parallel Printer Port 7 RCA Video OUT 19 DB-9 Serial Input[...]

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11 CHAPTER Getting S t arted This chapter includes th e following information:  Included Components  Setting up your DVR Hardware  Optional Compone nts[...]

12 2.1 Identifying included components Surveillix™ DVRs come with a mouse, keyboard and selected softw are and cables. Identify the following components to make sure everything has been prop erly included with your new DVR unit. If any of the following items are missing, contact your dealer to arrange a replacement. Included Componen t List: 1. D[...]

13 2.2 Keyboard Setup To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified b y the purple color. Refer to the Rear Panel Conne ctors diagram for more information. 2.3 Mouse Setup To attach the mouse to the DVR unit, plug the end [...]

14 2.4 Monitor Setup Attach the Monitor to the Rear of the DVR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and u se it. NOTE: The monitor you use must be capable of having a screen reso lution of 1024 x 768 and display colors of at least 24 Bit 2.5 Power Setup [...]

15 2.8 Connecting Sensors to the DVR Each DVR unit may have up to 16 Sensor inputs. These i nputs can be used with devices such as Infrared devices, motion devices, glass breakage al arms, door and window trips, and many more. Th e Sensors can be set to Normally Open or Normally Closed inside the software. There are 4 Commons (-) a nd 16 inputs (+)[...]

16 2.10 Looping Outputs The 8 and 16 Channel DVR units may have up to 16 Looping output s. Depending on the destination of the outputs, each output may have to be terminated (S ee section 2.10). Looping Output s – The Video inputs are RG-59 BNC connectors. Ma ke sure there is a video source connected to the input and then connect a cable to the C[...]

17 2.12 Swappable Hard drives 2.12.1 Swapping a Hard Drive 1 Handle Release Button Press Button to eject the Release Handle. 2 Button Lock Locks the Handle Release button . 3 Release Handle Pull to Eject the Hard Drive. 4 Reset Button Resets the hard drive unit 5 Power Buttons Turns the pow er on or of f to a hard drive. 6 Temperature Alarm Light T[...]

18 2.13 Monitor Setup There are up to 2 available conn ections for monit ors which can be used individually or in tandem. SVGA Output To VGA Monitor. S-Video Output To TV/VCR. Attach the Monitor or Monitors to the Rear of the HDDR unit using the cable supplied by the Monitor Manufacturer. Refer to y our monitor manual for detailed in formation on h[...]

19 2.14 Optional Components To fully utilize your DVR unit’s potential, several optional Surveillix components are listed below. Contact your dealer for more information. 1) Extra Video Storage Hard Drive – Each DVR unit has a virtually unlimited storage potential. By adding additional Video Data Hard Drives you can extend the amount of Vi deo [...]

20 CHAPTER DVR Basics This chapter includes th e following information: • Turning the DVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions[...]

21 3.1 Turning on the DVR Once the cables and adapters have been properl y connected (See Chapt er 2) it is time to turn on the po wer. To tu rn o n the power follow these steps: Turning the DVR unit ON 1) Turn on the monitor and any e xte rnal peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR unit. 2) Turn on the Seco[...]

22 3.3 HVR/NVR Registration and Upgrade Important Information Have the following information on hand before registering your NVR/HVR upgrade NVR/HVR Software Serial Number : The Product Serial Number is the unique number that Toshiba provide d with your purchased software. Syst em ID : The System ID is a number generated b y the uni t. This is a un[...]

23 5) Verify the Information 6) Click Next if the information provided is correct 7) Once validated, you will be provided with the Unlock Code 8) Print the page and save for later reference[...]

24 Unlocking your new network device After obtaining your unlock code from the Toshiba Registrati on Site, follow theses steps to unlock your new upgrades on your Surveillix DVR. 1) Start your Surveillix DVR 2) Enter Setup 3) Enter Camera Setup 4) Click the Registration button 5) Enter the Unlock Code generated by the Toshiba Regi stration Site int[...]

25 Obtaining your Unlock Code The following steps are provided to assist in registering the NVR/HVR upgrade Note: This process is the same as the HVR/NVR Registration and Upgrade 1) Open an Internet browsing software and go t o http://registration.sur veillixdvrsupport.com/tos hiba/Registration/registratio n.aspx 2) Enter the Product Serial Number [...]

26 Unlocking your new POS upgrade After obtaining your unlock code from the Toshiba Registrati on Site, follow theses steps to unlock your new upgrades on your Surveillix DVR. 1) Start your Surveillix DVR 2) Enter Setup 3) Enter General 4) Click the POS setup button 5) Click the Setup POS Agent button 6) Enter the Unlock Code generated by the Toshi[...]

27 3.5 Display Screen Each time the DVR is restarted, the program defaults to t he Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become fa miliar with these options as this is the screen that will be displayed the majority of the time. Exit Button – The exit button brin gs up severa[...]

28 Remote User Displa y – Displays the users connected to the DVR. Instant Replay – This button is a shortcut that instantly ju mps into Search Mode and begins playing the video backwards. Date/Time – Displays the current time and date. T his date and time is stamped into the recorded video and is displayed whenever the video is played back. [...]

29 Recording Status – Displays the current recording status of the camera using symbols. (See Section 3.5) Special Recording – Displays text relating to the t ype of recording that is occurring. (See Section 3.5) 3.7 Recording Status Indicator The Camera status for each camera is displayed next to the Came ra numbe r (or na me) on t he Video Di[...]

30 2 nd Eight Cameras View – Displays cameras 10-16,8,9 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from t he Screen Division menu. 1 st Sixteen Cameras View – Displays cameras 1-8 in the Video Display Area. To return to a different Multi- Camera View, select a different Scree[...]

31 CHAPTER Setup Options This chapter includes th e following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio[...]

32 4.1 Setup Overview The Setup options allow you to optimize your DVR unit by adjusting things like came ra names, reboot schedules, recording schedules and more. It is extremely important th at you setup your DVR correctl y for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertine[...]

33 4.2 Camera Setup Select Camera – Selects the current camera to be edited . Camera Name – Allows you to specify a name for each camera. Sensor Connections – Allows you to attach one or more sensor connections to each camera . You can connect one or more Sensors to the selected camera by checking the box next to th e sensor(s). Connecting a [...]

34 4.2.1 Network Device Setup Figure 4.2.1 Network Device Setup Setting up a Network Device 1) Check the Use Net work Device Box , once select ed the Setup Network box will appear. If your Network Device is setup for use with a PTZ, the Enable Network Device PTZ may be selected. 2) No w that your Use Network Devi ce box is selected, begin setting u[...]

35 4.3 Motion Select Camera – Selects the current camera to be edited. Sensitivity – Adjusts the sensitivity within the designated Motion Areas. Clear – Clears all Motion Areas for the selected camera. Regular Interval Recordi ng – This option allows you to record a si ngle frame ever y few minutes or every few hours to show that the DVR is[...]

36 Post Alarm (SENSOR) – Allows you to record video after a Sens or event has ceased for a specified period of time. This option will only work for cameras set to record from a Sensor Event. Post Alarm (MOTION) – Allo ws you to record video after Motion has stopped for a s pecified period of time. This option will only work for cameras se t to [...]

37 4.4 Frame Setup The Frame Setup menu gives the user the option to adj ust both the resolution and th e number of images per second each camera will record. When setting up the PPS sliders, the BL UE slider represents the fr ames in which the DVR will capture the incoming video while the RED slider represents the frame rate that will be recorde d[...]

38 Set Default – Selecting this option resets all camera Frames and resolutions to the default settings. Frame Status – Displays the layout and ord er of the frames being recorded. The Frame Status repr esents a One Second period of time with 240 colored blocks insi de. Each block represents one frame an d each color represents a camera. (See C[...]

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40 4.5 Schedule Setup (Recording) The Recording Schedule Window allows you to create diffe rent recording schedules based on the da y, time, and type of recording you wish to use. In addition this window also c ontains the S ystem Restart options that allow you to perf orm basic system maintenance by automatically sc heduling the DVR to restart its[...]

41 Emergency Time – Specifies the amount of time (i n seconds) to transmit the video in the Emergenc y Agent Software. Emergency IP – Specifies the IP Address to the send the Emergency Agent video to. Even t – Allows you to define Motion as an Alarm Event, whether to t ransfer the Alarm Event to the SMS Multi- site Software, and/or whether to[...]

42 Recording Schedule Win dow – Displays and allows you to edit the current Recording Schedule. Enable/Disable – Enabled the selected Sensor for the time period specified. Emergency Time – Specifies the amount of time (i n seconds) to transmit the video in the Emergenc y Agent Software. Emergency IP – Specifies the IP Address to the send th[...]

43 Scheduling Alarm Events (MOTION) 1) Select the Schedule Menu option. (S elect either RECORDIN G or SENSOR) 2) Highlight any schedule that has been set to MOTION (or SENSOR) and press one of the EVENT button (ALARM EVENT, CENTRAL STATION, EMERGENC Y AGENT). A letter should now be placed within the select time. 4.5.5 Scheduling Alarm Event s to se[...]

44 4.5.7 Creating and Editing a ‘Special Day’ Schedule Creating a ‘Special Day’ Schedule 1) Press the ‘NORMAL DAY MODE’ button to enable the ‘SPECIAL DAY MODE’. 2) Select a day from the calendar by clicking on the CALENDAR drop down list. 3) Highlight the time-blocks within the Recording Schedule Wi ndow for the camera (s) you wish [...]

45 4.7 General Voice Warning – Allows you to use an audible warning (. wav Sound Clip) for when Motion or Sensors are activated. Video Loss Alarm Beep – This o ption enables the internal audio alarm when Video loss is detected. Video Loss Alarm Out put – This option activates Alarm Control Ou tput when video loss I detection. The Alarm Contro[...]

46 4.7.1 Voice Warning The DVR unit allows you to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created sound file that is unique to your application. The selected WAV file is played through speakers attached to the DVR unit. Display File to Use – Display s the Audio file that will be used during t[...]

47 4.7.3 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240 and the Pict ures per second to a user specified [...]

48 Figure 4.7.6 4.7.5 Audio The Surveillix DVR is capable of re cording up to 8 channels of audio. AUDIO FEATURES: • 8000 Hz playback in Live Mode • Audio input level should be 1 Vpp • Up to 48000 Hz playback in sea rch mode • Mono Sampling • Line-In type (Requires Amplification) DATA SIZE (Per channel) • 1 Second: 1625 bytes • 1 Minu[...]

49 Acti ve C ame ra – Active Cameras that will be cycled through the Auto Sequencing shown in yellow . Non Active Camera – Non Active Cameras that will be cycled through the Auto Sequencing shown in red . Select All – Selects camera all camera divisions. Custom Mode – Skip 0 FPS Channel – This setting allows the sequencing to skip a chann[...]

50 4.7.8 Network (Setup for Remote Connections) The Network Setup allows you to adjust settings such as Ports, IDVR Access. Disable Remote Control – This setting enables or dis ables access to the DVR from remote connections. Quality – Adjusts the resolution quality when transferring video to a remote client. Resolution – Adjusts the resoluti[...]

51 Image Port – The Image Port is the port used to transfer t he video to the Remote So ftware. If connecting through a firewall, this port must be opened to incoming and outgoing traffic. Search Port – The Search Port is the port used to transfer the Search information to the Remote Software. If connecting through a firewall, this port mu st b[...]

52 If you are running this for the first time you may see a setup window. This will walk you through setting up your audio and adjusting volume levels. 1) Press NEXT when the WELCOME TO THE SOUND HARDWARE TEST WIZAR D window appears. 2) Press next when the hardware test has completed. 3) Make sure the microphone is plugged in and follow t he onscre[...]

53 4) Press FINISH to complete the setup. The software is now ready to connect to a DV R. 4.9 PTZ Setup Refer to the PTZ chapter in this manual.[...]

54 4.10 Information Site Code – A user-specified unique identificati on name that is used by other DVR software to conne ct to the DVR. (Remote, Emergency Agent, NDMS). Board Serial Number – Displays the Serial Number of an inte rnal hardware component of the DVR. System Serial Number – Displays the Serial Num ber of the DVR. Decoder – Disp[...]

55 4.11 Administrative The Administrative option contains Us e Management and the Log Viewer. The Log Viewer displays detailed information about the DVR, including Shut Down / Restart information, User Logins and Recordin g problems and failures. This can be a valuable tool to Administrators. Data Management – Allows for th e management of record[...]

56 4.11.1 User Management The User Management Console allows you to create, edi t, and delete user accounts. Each user account can be assigned different privileges that limit their usage of the DVR system. Users c an be given administrator privileges by enabling all rights, however only the true administrator account can log into the User managemen[...]

57 4.11.3 Changing the Administrator Password Changing the Administrator Password 1) Inside Setup, open the user man agement console. An administrator login will appear with a ‘Chan ge Password’ button near the bottom right 2) Select the button, enter the new password and press OK to finish. 4.11.4 Storage Check The Storage Check console allows[...]

58 4.12 Instant Recording Instant Recording is a feature that allows manual starting of a camera recording, superseding the curr ent schedule. When Instant Recording is activated on a camera it also flags the specified video so that an Index Search can be performed at a later date to bring up all the Instant Recording instan ces. This can be used, [...]

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60 CHAPTER Search Options This chapter includes th e following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer[...]

61 5.1 Search Overview The DVR unit has several options that allow you to easily sear ch through, and find, a particular section of video. From Motion indexing and Sensor indexing to calendar views show ing which days have recorded video, the DVR unit is equipped to help you quickly find wh at you’re looking for. The following chapter will descri[...]

62 Search Options – The search opt ions are a set of functions that allow you to easily find the specific video clips you want and to export them to a usable format. Print/Open/Export/POS Options – These options allow you to print images, save single images to disk and load saved video from disk. Camera Select Buttons – Th e Camera Select but[...]

63 5.4 Advanced Options The Advanced Controls allow you to get the most out of your search. Using the Brightness you can brighten up an image to get more detail. Using the Zoom feature you can not only bring the image up full screen, but you can also Zoom into a particular area of the image. Slow/Fast – This option increases and decreases the pla[...]

64 Clean Image 1) The DVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are mixed. Be cause of the timing gap between the two fields, according to the standardized image rules, a little afterimage might occur to high speed moving images. The Surveillix™ DVR unit allows[...]

65 5.6 Performing a Basic Search There are several different types of searches that can be per formed on the DVR unit. The following section will cover the most basic of these. This involves simply sele cting the date, the time, the camera, and pressing play. Performing a Basic Search 1) Begin by selecting a Date. Do this by opening the Calendar (S[...]

66 Load – The Load Option allows you to search and vi ew video that has been saved to media such as a CDR, CD-RW, or External Hard Disk Drive. 5.8.1 Print The DVR unit allows you to print a recor ded imag e to a local or network printer. To print an image, follow these steps: 1) From the Search Screen, stop on the image you wish to print. Make su[...]

67 1 Image File – Saving to an Imag e File allows you to export a single image (or frame). You may choose from a variety of different formats, JPG being a more common format. 2. AVI File – Saving to an AVI File allows you to save a video clip. 3. A VI Detail Setup – Allows you to define the AVI Duration (in seconds) and the Compression Codec [...]

68 5.9 Index Search Using the Index Search can greatly decrease the amount of time spent searching thr ough saved video. The Index Search allows you to perform a search based on cri teria such as Sensor, Motion and Instant Record events. 1. Select Camera – Allow you to either select a single camera to search or select all the cameras at once. 2. [...]

69 Image Display Area – The Image Display Area is where the Searc h Results Images are displayed. Time – Displays the Time of the result. Camera Number – Displays the Camera Number for the returned result. Typ e – Displays the Event Type. M Motion S Sensor IR Instant Record Search Results – Displays the results of the search. Each line re[...]

70 5.10 Preview Search The Preview Search can be used in a number of circumstanc es to quickly find an exact moment where an event such as a theft occurred. The Preview Search basically gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the da y. The search can then b[...]

71 Performing a Preview Search 1) Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) 2) Select the Preview Search Button. 24 Images should now be displayed. If there is no re corded video during a portion of t[...]

72 Search Results – The Search Results are displayed in this co lumn. The results are listed by date and time. When the search is complete you can view the results by double-clicking on one of the results or by using the Up and Down arrow keys on the ke yboard. Search Information – The Sea rch Information box displays brief information on the o[...]

73 Performing an Object Search 1) Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) 2) Select the Object Search Button. The Object Search window will open. 3) Create a Motion Region Box on the image. Do this [...]

74 Camera – This displays the cameras in a linear format. Yo u can scroll down using the scroll bar on the right. Hours – The hours 0-23 are listed (24 hours). Recording Block – This displays where video is recorded in bl ue. No recording will be display ed in white. Performing a Graphic Search 1) Begin by selecting the Graphic Search bu tton[...]

75 CHAPTER Pan / T i lt / Zoom This chapter includes th e following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern[...]

76 6.1 PAN/TILT/ZOOM Overview The PTZ controls within t he DVR unit allow for powerful cont rol over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the P TZ controls you can create cust om preset configurations that can continuously sweep across large areas. 6.2 Setting Up a PTZ Camera (DVR8-[...]

77 6.2.1 Supported Protocols Protocols are added frequently. The actual support ed list most likely contains new protocols that are not listed here. The current supported protocols are: Ademco Rapid Dome HSCP Sensormatic SpeedDome American Dynamics Honeywell (HSD-250) SPD-2500P CBC (GANZ) Inter-M(VRX-2101) SungJin (SJ2819RX) C-BEL Javelin (Orbitor)[...]

78 6.2.2 Setting up a PTZ (DVR8-60 and DVR16-120 Models) NOTE: RS-232 c onnection option available in only DVR8-60 models DVR16-120 models. It is important to understand how the PTZ connects to the DVR. The DVR takes an RS- 422/4 85 connection and converts it into an RS-232 connection. The RS-232 connec tion cable must be attached before the PTZ ca[...]

79 Setting up a PTZ Camera 14) Locate the PTZ adapter (Figure 6.2.2c). 15) Connect the two wires of the included PTZ adapter to the PTZ camera (See Figure 6.2.2a). Since each camera is different, refer to your PTZ camera manual for detailed instructions. 16) Connect the other end of the adapter to the DVR unit (See Figures 6.2.2c and 6.2.3E) 17) As[...]

80 6.3 PTZ Setup The PTZ Setup allows you to enable PTZ cameras, creat e Presets, Tours, and also adjust speed settings. Many options listed here are features only available on selected cameras. RS485 / RS232 – Defines how to send the PTZ si gnal to the camera. Select Camera – Selects the current camera to be edited. Protocol – Selects the pr[...]

81 Preset and Tour – These options allow you to crea te Pres ets and Tours for the PTZ camera. Since each camera creates these in a different way, there can be multiple ways to do this. Pan Speed – This option increases or decreases the Pan speed. Tilt Speed – This option increases or decreases th e Tilt speed. Zoom Speed – This option incr[...]

82 6.5 PTZ Address Setting Some protocols support software address settings. The following section explains these settings. RX Address 1 – This option was added for a particular line of receivers that support 2 ID addresses. This is the first RX address. RX Address 2 – This option was added for a particular line of receivers that support 2 ID a[...]

83 6.7 Using the onscreen Compass The Surveillix DVRs provide control for t he PAN/TILT camera in two different w ays. 1) Using the Graphical PTZ controller that appears when the PTZ button is pressed on the main screen. 2) Clicking on the video itself. This se cond option is a much more powerful way to control the Camera. (NOTE: The PTZ button on [...]

84 6.8 Understanding tours Travel Speed – This option defines the speed at which a PTZ moves from one Preset position to the next (when using Preset Tour 2). Dwell – This option defines the length of time (in seconds) that a PTZ Tour stays on a Preset Position. Moves from one Preset position to the next (when using Preset Tour 2). Setting – S[...]

85 6.9 PTZ Tour Scheduling The Surveillix DVR provides an option with the PTZ called P TZ Tour Scheduling which allows the user to specify tour schedules for PTZ cameras connected to the DVR unit. The Tour S chedule allows fo r scheduling of specific days of the week and specific hours for multiple PTZ cameras. Sele cted time frames are designated [...]

86 Hour – Specifies which hour of the day has been scheduled for a to ur. Left clicking the hour allows button allows selection for all cameras in the specified hour. Multi Select Mode / Single Select Mode – Multiple Select Mode allows for multiple da ys to be selected and have a specified tour schedule applied. Single Select Mode allows the us[...]

87 CHAPTER Backing up to a CD-R W Drive This chapter includes th e following information: • Overview • Enabling Backup Features • Overview of DirectCD ® • Formatting a CDR or CD-RW Disc • Saving Video to a CD-RW Drive • Removing the Disc from the Drive[...]

88 7.1 Backup Overview The DVR unit can easily backup important video to an internal or e xternal media location. The most commonly used are CD-RW drives and Hard Drives. Since t he DVR unit comes standard equipped with a CD-RW d rive, this section covers backing up using the CD-RW drive as well as by using a Hard Drive. The DVR unit backs up using[...]

89 CAUTION: Even though many fea tures are available withi n DirectCD, it is highly rec ommended that you d o NOT use any features within DirectCD other t han those neces sary for the standard exportation of v ideo as outlined in this chapter. Loss of information or software instability could result CD Select – Use this Dropdown Selection box to [...]

90 7.4 Formatting a CDR or CD-RW from the Backup Window To format a blank CDR or CD-RW disc to be used b y the DVR follow these steps: WE STRONGLY RECOMMEND NOT USING CD-RW DISCS. CD -RW DISCS CAN TAKE UP TO 3 0 MINUTES OR MORE TO FORMAT AND HAVE COMP ATIBILITY PROBLEMS. Format a CDR or CD-RW Disc on the DVR unit 1. Insert a blank CDR or CD-RW disc[...]

91 1. Select Day – The Select Day is a Calendar that allows you to select the day. If video is recorded on a given day the day will be highlighted. The Current day is always highlighted in red. 2. Hour/Minute – The overall time displayed in the Hour/Minute char t is 24 Hours. This is broken down into 10 minute increments. The color coded boxes [...]

92 7.6 Scheduled Backup Options Overview The SCHEDULED BACKUP OPTIONS window allows the creation of a scheduled daily backup of selected times to a specified storage location. NOTE : Available storage locations exclude CD-R and CD-RWs and are limited to har d disks specifically identified as backup space (see the specifyi ng scheduled backup drives[...]

93 7.7 Specifying Sche duled Backup Drives In order to use the Scheduled Backup feature one or more sto rage drives or partitions connected to the DVR must be labeled as a backup drive. Specifying Scheduled Backup Drives 1. Exit and restart in Windows mode. 2. Double click the My Compu ter icon on the DVRs desktop. A file menu will be displayed. 3.[...]

94 7.9 Single Clip Backup The SINGLE CLIP BACKUP window allows the creation of a Ba ckup using as little as one or as many as all cameras. 1. General / Schedule / Clip Switches between the General Backup window, Schedul ed Backup window and the Clip Backup Window. 2. Backup Drive Allows you to choose the CD-ROM or Hard Disk Drive where the backup w[...]

95 7.10 Backing up to a CD-RW Drive or Hard Drive To backup video files to a CD-RW drive, or to a Hard Drive, follow these steps: Backing up to a CD-RW Drive or Hard Drive 1. From the Main Display Screen select the BACKUP button. The Backup Options window displays. 2. From the Backup Options window, use the calendar to select a date. 3. Select the [...]

96 7.11 Removing the Disc from the CD-RW Drive To remove the disc from the CD-RW drive follow these steps. Removing the Disc from the CD-RW Drive 1) Press the Open button on the CD-RW drive. The Eject CD Window should appear on the screen. 2) Select the LEAVE AS IS option to continue using the di sc for future Backing Up by the DVR unit. You may no[...]

97 7.12 Setting the DirectCD Path using vFormat It may be necessary under some circumstances to reset the f ile path to the DirectCD executable. If th e format button in the Backup window is not displayed follow the instructions below. (See the section on the Backup window in this chapter for the location of the Format button) Setting the DirectCD [...]

98 CHAPTER LAN / ISDN / PSTN Connections This chapter includes th e following information: • Overview • Configuring TCP/IP • Setting up a PSTN Connection • Creating Users for PSTN Connectio ns[...]

99 8.1 LAN Overview The DVR unit can easily be connected to a Local Area Netw ork. The DVR unit uses Microsoft’s powerful and secure Windows ® 2000 operating system. This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN y o u want to use. A Local Area Network is a group of computers and ot[...]

100 9) You may need to restart Windows for the changes to take effect. Do this by pressing the START button on the Desktop and selecting Shut Down . Connect the DVR to a LAN 1) Using a standard RJ-45 Cable, plug one end into a Hub (o r Network Jack ultimately connected to a hub) and the other end into the DVR unit.[...]

101[...]

102 CHAPTER Digit al Signature V erifier This chapter includes th e following information: • Overview • Using the Digital Signature Verifier[...]

103 9.1 Digital Signature Overview JPG and AVI files that are exported from the DVR are autom a tically embedded with a Digi tal Signature. These Digital Signatures are a way to verify the authenticity of the image to ensure that the y have not been tampered with or edited in any way. Included on the Software Installation disc supplied with the DVR[...]

104 9.3 Using the Digital Signature Verifier 1) Open the Digital Signature verification program by selecting START>PROGRAMS>DVR>DIGITAL VERIFIER>DIGITAL SIGNATURE VERIFIER. 2) Select the BROWSE button to load the JPG or AVI image. 3) Enter the SITE CODE of the DVR unit that the image was originally e xtracted from. 4) Press the VERIFY b[...]

105[...]

106 CHAPTER Backup V iewer This chapter includes th e following information: • Overview • Using the Backup Viewer[...]

107 10.1 Backup Viewer Overview The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is th e ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer. The Backup Viewer is [...]

108 10.2 Installation Installing the Backup Viewer 1) Insert the Software Installation Disc into the CDROM. (Do not install on the DVR unit) 2) Select the Backup Viewer option to begin insta llation. When the WELCOME screen appears, select NEXT. 3) When the CHOOSE DESTINATION LOCATI ON window appears select NEXT.[...]

109 4) When the SELECT PROGRAM FOLDER window appears click NEXT. 5) Select either 16 or 32 channel option depending on the M odel you have. You can always reinstall and change this option at a later date. Click Next.[...]

110 6) If you have purchased the TVS POS Remote then select the YES option. Other wise select the NO option. Click Next. 7) When this window appears click Finish . Setup is now complete.[...]

111 10.3 Loading Video from CDROM or Hard Drive Loading video into the Backup Viewer in volves only a few simple steps. 1) Open the Backup program by selecting START>PROGRAMS>DVR>BACKUP VIEWER>BACKUP VIEWER. 2) Select the OPEN button (See Section 5.7). The CHOOSE TIME TO SEARCH window should o pen. 3) For CDROM data select the appropria[...]

112 CHAPTER Emergency Agent This chapter includes th e following information: • Overview • Using the Emergency Agent Software[...]

113 11.1 Emergency Agent Overview The Emergency Agent software is a utility that streams video across a Local Area Network to a Clien t PC when an alarm is detected on the DVR unit. The video that stream s across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar. [...]

114 4) When the SETUP COMPLETE window appears click FINISH. 11.3 Configuring the DVR To enable the Emergency Agent on the DVR follo w these steps: 1) Enter SETUP and confirm you are in the CAMERA SETUP menu. 2) Select a camera and then associate sensor(s) to that camera using the SEN SOR CONNECTION checkboxes. 3) Click the Communication Setup butto[...]

115 11.4 Configuring the Client PC All configuration takes place in the Emergency Agent Window on the Client PC for descriptions and locations of the buttons and features of the Emergency Agent windo w Refer to the Emergency Agent Window section later in this chapter. 1) Open the Emergency Agent window on the Client PC. Start >Programs > Tosh[...]

116 11.5 Emergency Agent Window 1. Tools Menu Opens the Setup (Configuration) window and Opens or Closes the Event List. 2. Video Display Displays the Video feed coming from the DVR. 3. DVR List Lists all DVR units you have c onnected to the Emergency Agent. 4. DVR List Item Individual DVR unit in DVR List with displayed settings. 5. New Opens Site[...]

117 11.6 Search Alarm Window 1. Comment Provides space for user to add comments to exported video. 2. AVI File When selected a video clip export ed when Export is clicked. 3. Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image qualit y. H[...]

118 11.7 Configuration Window 1. General Offers configuration of basic display options for the Emergency Agent window. 2. Data Directory Sets the location that recorded video footage is saved. 3. Voice Warning Offers several configuration settings for activating an audible indicator when the Emergency Agent receives an event. 4. Listen Port Indicat[...]

119[...]

120 CHAPTER We b Vi e w e r This chapter includes th e following information: • Overview • Configuring the Web Viewer[...]

121 12.1 Web Viewer Overview The DVR unit allows you to access video using Micr osoft® Internet Explorer® Browser 5.5 and later Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web DVR is an easy secure way to view live video[...]

122 12.2 Configuring the Ser ver for Remote Connection 1. Enter Setup on the DVR unit. 2. Click the Communication Setup button to open the Network menu. 3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. 4. NOTE: If you are using a Firewall, it may be nece ssary to adjust the port settings [...]

123[...]

124 CHAPTER Remote Sof tware This chapter includes th e following information: • Overview • Configuring Remote Software[...]

125 13.1 Remote Software Overview The DVR unit was specifically designed to be fully oper ated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mod e, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, ex[...]

126 13.1.1 Remote Client Minimum Requirements • Pentium 233 or e quivalent • 32MB S ystem Memory • DirectX 8 or high er • Compatible video card (ATI P referable) • Internet o r LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.) • TCP/IP installed • Microsoft® Windows® 98, Me, 20 00, or XP Operating System • 1024 x 768 display [...]

127 13.2.2 Create a New Remote Connection 1 2 3 4 5 6 7 8 1. New Creates a new site to connect to. 2. Delete Deletes the selected site once it is selected from the list. 3. Delete All Deletes all listed sites. 4. Edit Used to edit a site once it is selected from the list. 5. Password Enter the logon pass word. 6. Connect Connects the Surveillix Rem[...]

128 13.3 Remote Server Setup In order to access the DVR unit remotely, th e DVR Server must be set up to allow remote c onnections. 1. Disable Remote Enables/Disables acceptance of remote connections by the DVR server. 2. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not receive[...]

129[...]

130 Appendix A Appendix A contains technical sp ecifications for many of the DVR internal components[...]

131 A1 KV-DVR Specifications 8 16 32 CPU Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 NTSC Max 480 FPS Viewing Rate PAL Max 480 FPS NTSC Max 240 FPS Recording Rate PAL Max 200 FPS Digital Control Output 8 16 16 Sensor Inp[...]

132 A2 KV-EVR Specifications 8 16 32 64 CPU Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 NTSC Max 480 FPS Viewing Rate PAL Max 480 FPS NTSC Max 240 FPS Recording Rate PAL Max 200 FPS Digital Control Output 8 16 16 16 Sens[...]