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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba IP Telephones, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Toshiba IP Telephones one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Toshiba IP Telephones. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Toshiba IP Telephones should contain:
- informations concerning technical data of Toshiba IP Telephones
- name of the manufacturer and a year of construction of the Toshiba IP Telephones item
- rules of operation, control and maintenance of the Toshiba IP Telephones item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba IP Telephones alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba IP Telephones, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba IP Telephones.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Toshiba IP Telephones item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Discover the P ower of T oshiba IP T elephones[...]
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Page 2
POWER. PERFORMANCE. VERSATILITY. Advanced IP Telephones That Help You Work Smarter Step up the effi ciency and functionality of your IP communications system with the IP5000 Series telephones from Toshiba. Sleek good looks combine with sophisticated features and call-handling enhancements for increased productivity in any offi ce setting. Equally[...]
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Page 3
Onscreen prompts that help you complete common tasks Programmable one-touch buttons for fast access to calling functions Full-duplex speakerphone HTML and Java support with customizable applications Integrated Headset Interface One-touch programmable buttons for fast access to advanced calling functions Mutes microphone and handset simultaneously N[...]
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Page 4
T oshiba America Information Systems, Inc., T elecommunication Systems Division 9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www .telecom.toshiba.com © 2008 T oshiba America Information Systems, Inc. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information incl[...]