Toshiba L550 manual

GMAD00214010 08/09 If you need assistance: ❖ T oshiba’ s Support W eb site pcsupport.toshiba.com ❖ T oshiba Customer Support Center Calling within the United States (800) 457 -7777 Calling from outside the United States (949) 859 -4273 For more in formation, see “If Something Goes Wrong” on page 165 in this gui de. Satellite ® L550 Serie[...]

2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Satellite ® L550 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may in[...]

3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]

4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce received, including interference that may cause undesired operatio n. Contact either: ❖ T oshiba’ s Support W eb si[...]

5 5.375 x 8.375 ver 2.3 Connection to party line service is subject to state tarif fs. Contact the state public utility commission, public se rvice co mmission or corpor ation commission for information. T elephone Company Procedures The goal of the telephone company is to pro vide you with the best service it can. In order to do this, it may occas[...]

6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable yo ur alarm equipment. If you hav e questions abou t what will disable alarm equipment, consult your telephone compan y or a qualified installer . Instructions for IC CS[...]

7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIB A W ireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology , and is compliant to: ❖ The IEEE 802.11 Standard on W ireless LANs (Rev ision A/B/G), as defined and approv ed [...]

8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health W ireless LAN products, like other radio de vices, emit radio frequency electromagnetic energy . The lev el of energy emitted by W i reless LAN devices howe ver is f ar much less than the elect romagnetic energy emitted by wireless devices lik e for example mobile phones. Because W ireless LAN p[...]

9 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RS S 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is located or pointed such that it does not emit RF field in exces s of Health Canada limits for the general population; consu lt Safety Code 6, obta inable from Health C[...]

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to the follo wing Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsib le for CE-Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many . The European Union WEEE (W a[...]

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem W arning Notice Conformity Statement The equipment has been ap prov ed to [Commission D ecision “CTR21”] for pan- European single terminal connection to the Public Switched T elephone Network (PSTN). Howe ver , due to dif ferences between the indi vidual PSTNs provided in dif ferent countr[...]

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.5 MHz for second generation low-po wer data communicatio n systems such as this equipment ov erlaps that of mobile object identifi cation systems (premises radio station and specified lo w-power radio station). 1. Sticker Please put the f[...]

13 5.375 x 8.375 ver 2.3 The indication sho wn belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIB A Direct PC Monday – Frid[...]

14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is de pendent on what type of wi reless de vice is in your computer . Not all devices are avai lable on all models. Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is approv ed to the radio standard by the count[...]

15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Malawi Malaysia Malta Martinique Mayotte Mexico Monaco Mont[...]

16 5.375 x 8.375 ver 2.3 Europe - Restrictions for us e of 2.4 GHz Frequencies in European Community Countries Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong K ong Hungary Iceland India Indonesia Iraq Ireland Italy Jamaica Japan Jordan Kazakhstan K enya Kuwai t Kyrgyzs tan L atv ia Lebanon Lesotho Liechtenstein Lithuania Lu[...]

17 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au- dessus d’un espace public, aucun en registrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistremen[...]

18 5.375 x 8.375 ver 2.3 O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current channel of operation. If operation is occu rring ou tside of the allow able frequencie[...]

19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8192E This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Ar gentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia[...]

20 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8191SE This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Ar gentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosni[...]

21 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8187B This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. U AE (United Arab Emirates) Ukraine United Kingdom Uruguay USA V enezuela V ietnam Zimb[...]

22 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for the Intel ® PRO/Wireless 3945ABG Network Connection This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. An adhoc mode is available in Ch1- Ch11(802.11b/g)[...]

23 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 4965AGN This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. An adhoc mode is available in Ch1- Ch11(802.11b/g), An Infrastructu[...]

24 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with an y product with Bluetooth wireless technology that is based on Freque ncy Hopping Spread Spectrum (FHSS) radio t echnology , and is compliant to: ❖ Bluetooth Specification as def ined and approv ed [...]

25 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from T oshiba equipment is ap proved to the radio standard by the countries/regions in the follo wing table. Do not use this equipment except in th e countries/regions in the follow ing table. Bluetooth ® Wireless T echnology and Y our[...]

26 5.375 x 8.375 ver 2.3 In some situatio ns or en vironments, the use of Bluetooth wireless technology may be restricted by the proprietor of th e building or responsible representati ves of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless technology on boar d airplanes, or ❖ In any othe[...]

27 5.375 x 8.375 ver 2.3 The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations. Lo w power radio frequency electric machin ery shall resist ag ainst interference from legal communications or from industrial, scientific and medical radio emission electr[...]

28 5.375 x 8.375 ver 2.3 Copyright This guide is copyrighted by T oshiba Amer ica Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide canno t be reproduced in any form without the prior written permission of T o shiba. No patent liability is assumed, howe ver , with respect to the use of the information containe[...]

29 5.375 x 8.375 ver 2.3 T rademarks Satellite, ConfigFree, and eco utility ar e either registered trademarks or trademarks of T oshiba Am erica Information Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries. Athero[...]

30 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 37 This guide ...............................................................39 Safety icons ............................................................40 Other icons used ...............................................[...]

31 Contents 5.375 x 8.375 v er 2.3 Turning on the power .......................................50 Setting up your software ...................................51 Registering your computer with Toshiba ................51 Adding optional external devices.............................51 Adding memory (optional) ......................................52 I[...]

32 Contents 5.375 x 8.375 v er 2.3 Using and configuring Sleep mode ...................87 Closing the display panel ..................................90 Customizing your co mputer’s settings ....................90 Caring for your computer ........................................90 Cleaning the computer ......................................90 Mov[...]

33 Contents 5.375 x 8.375 v er 2.3 Chapter 3: Mobile Computin g ........................... ...................... 108 Toshiba’s energy-saver design..............................108 Running the computer on battery power ..............109 Battery Notice ................................................. 109 Power management ........................[...]

34 Contents 5.375 x 8.3 75 ver 2.3 Internet Service Providers .............................. 131 Connecting to the Internet .............................132 Surfing the Internet .........................................132 Internet features ..............................................132 Uploading to, and downloading files from, the Internet ....[...]

35 Contents 5.375 x 8.375 v er 2.3 TOSHIBA Accessibility .......................................... 158 TOSHIBA eco Utility™ ...........................................159 TOSHIBA Service Station ......................................160 TOSHIBA PC Health Monitor .................................160 ConfigFree ® .................................[...]

36 Contents 5.375 x 8.375 v er 2.3 Data and system configuration backup in the Windows ® operating system ...............187 If you need further assistance ............................... 191 Before you contact Toshiba ............................191 Contacting Toshiba .........................................192 Other Toshiba Intern et Web sites [...]

37 5.375 x 8.375 ver 2.3 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T osh iba computer , your work and entertainment can accompan y you where ver you go. Y our co mputer model may be ENERGY ST AR ® qualified. If the model you purch ased is qualified, it is labeled with the ENERGY ST AR ® log o o[...]

38 Introd uctio n 5.375 x 8.375 ver 2.3 According to the EP A, a computer meeting the new ENERGY ST AR ® specifications will use between 20% and 50% less energ y depending on how it is used. If all U.S. household and businesses replaced old computers with ne w ENERGY ST AR ® qualified models, we would sav e more than $1.8 billion in energy costs [...]

39 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T oshib[...]

40 Introd uctio n Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that co uld result in personal injuries, damage to your equipment, or loss of data. These safety cautions hav e been classif ied according to the seriousness of the risk, and icons highlight t[...]

41 Introduction Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select model may not ha ve all the features and speci fications correspond ing to all of the icons or switches shown on the co[...]

42 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti vely , summarizes how to connect components, and explains what to do the first time you use your computer . The “Instruction Manual for Safet y and Comfort, ” that is shipped with your computer, contains impo rtant safety information. Please read the safet[...]

43 Getting Started Selecting a place to work T o keep your computer in prime operating condition, protect you r work area from: ❖ Dust, moisture, and direct sunlig ht. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in[...]

44 Getting Started Selecting a place to work ❖ Avoid prolonged physical contact with the underside or s urface of the computer . ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injur y to skin. Read the “ A void e xtended contact between computer base/palm rest and skin” section in the “Instruction Ma[...]

45 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that coo ls the CPU by drawing outside air into the computer . Always mak e sure your compute r and AC adapt or have adequate ventilation and are protected from overheating when the power is turne d on or whe[...]

46 Getting Started Connecting to a power so ur ce Please handle your computer carefully to avo id scratching or damaging the surface. Connecting to a power source Y our computer requires power to operate. Use the po wer cord/cable and A C adaptor to connect the comput er to a liv e electrical outlet, or to charge the computer’ s battery . Never p[...]

47 Getting Started Connecting to a po wer sour ce T o connect A C power to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord/cable to the A C adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other [...]

48 Getting Started Char ging the main battery The computer’ s main battery light gives you an indication of the main battery’ s current char ge: ❖ Glows amber while the main battery is bei ng charged (A C adaptor connected) ❖ Glows green when the main battery is fully charged ❖ Is unlit when t he main battery has d ischarged, the battery [...]

49 Getting Started Using the computer for the f irst time Battery life and charge time may var y depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and be gin using it. Opening the display panel 1 Facing the front of the com puter, locate[...]

50 Getting Started Using the computer for the fir st time Small bright dots ma y appear on your screen displa y when you turn on your computer . Y our disp lay contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology . An y small bright dots that may appear on your display are an intrins[...]

51 Getting Started Re gistering your computer with T oshib a Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely . The names of windows dis played, and the order in whi ch windows appear , may va ry acco rding to your software setup c hoices. The[...]

52 Getting Started Adding memory (optional) Adding memory (optional) HINT : T o purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Y o u r c o m pu t e r comes with enough memory to run most of today’ s popular applications. Y ou may want to increase the computer’ s m[...]

53 Getting Started Adding memory (optional) For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1 ; otherwise, skip t o step 3 . 1 Click Start . (Sample Image) Shut down button 2 Click the Shut do wn button in the lower [...]

54 Getting Started Adding memory (optional) 6 Using a small Phillips screwdri ver , loosen the captiv e scre w that secures the memory module slot cover . (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cov er . 8 Place the screw and the cov er in a safe place so that you can retriev e them later . Static[...]

55 Getting Started Adding memory (optional) If your system has the memory modules stacked on top of one another , you must remove the top module first before removing/installing the bottom module. For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 11 Pick [...]

56 Getting Started Adding memory (optional) 13 Once the module’ s connector is fu lly inserted into the socket, press downw ard on the top edge of the module to seat the module into the latches at the sides of the so cket. These latches should “snap” into place securely with th e corresponding cutouts in the side of the module. If the latches[...]

57 Getting Started Adding memory (optional) 16 T urn the computer right side up. Make sure to remov e the soft cloth from the work surface be fore restarting the computer . Always mak e sure your compute r and AC adapt or have adequate ventilation and are protected from overheating when the power is turne d on or when an AC adaptor is co nnected to[...]

58 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memor y module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of [...]

59 Getting Started Adding memory (optional) 3 Gently lift the me m o ry module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory modu le slot cov er and secure it using the screw . 5 Re-insert the main battery . For more information on inserting the main battery , see “Inserti[...]

60 Getting Started Recovering the Internal Stor age Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform[...]

61 Getting Started Recovering the Internal Stora ge Drive ❖ During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor . ❖ It is strongly recommended that you create recov er y DVDs/media before using your system for the first time. For more inform[...]

62 Getting Started Recovering the Internal Stor age Drive 4 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Defaul[...]

63 Getting Started Recovering the Internal Stora ge Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to out-of-box state . (Sample Image) Reco very of F a ctory Defa ult Software scr een 7 Click Next . A confirmation message displays reminding you that all data will be lost during the recov ery process. Be sure to s[...]

64 Getting Started Recovering the Internal Stor age Drive The “Recov er to a custom size pa rtition” option restores you r C: dri ve to its out-of-box state, and allows you to specify the size for the C: partition. Y ou can resize an d recover the C: driv e using the utilities stored on y our computer’ s internal storage driv e or using recov[...]

65 Getting Started Recovering the Internal Stora ge Drive 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess scr een 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a custom s i[...]

66 Getting Started Recovering the Internal Stor age Drive 8 Click Next . A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to sa ve your work to e xternal media before proceeding. 9 Click Next to be gin the recov ery . When the process is complete, a message displays indicating that the C:[...]

67 Getting Started Recovering the Internal Stora ge Drive 4 A warning screen appears stati ng that when the recov ery is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Defaul[...]

68 Getting Started Recovering the Internal Stor age Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing the hard drive partitions . (Sample Image) Reco very of F a ctory Default Software scr een 7 Click Next . A confirmation message displays reminding you that all data on the C: drive will be lost duri[...]

69 Getting Started Recovering the Internal Stora ge Drive T o create recov ery D VDs/media: 1 Click Start , All Programs , TOSH IBA , and then Recovery Media Creator . 2 Select DV D (to create Recovery media on D VD). 3 Select the items you want to copy to D VD by clicking the check box next to each item’ s N ame—recov ery files, applications ([...]

70 Getting Started Recovering the Internal Stor age Drive W ith recov ery media, you can: ❖ Recov er to out-of-box state ❖ Recov er to a custom size partition ❖ Recov er without changing the in ternal storage driv e partitions For more information on these options, see “Recovering the Internal Storage Dri ve” on page 60 . T o recov er you[...]

71 Getting Started Erasing the Internal Storag e Drive 9 Follo w the on-screen instructions to comp lete the recovery process. When the process is complete, a message displays, indicating that the dri ve has been recov ered. 10 Press any k ey on the keyboard to restart the computer . Erasing the Internal Storage Drive Erasing the internal storage d[...]

72 Getting Started Checking the inte rnal stor age drive operating status ❖ Delete all partitions an d ov erwrite all sectors on the hard disk —This option deletes all data and then ov erwrites the entire internal storage dri ve for security purposes. This process may take se veral hours, depending on the size of your internal storage dri ve. ([...]

73 Getting Started Using the T ouchP ad™ Installing drivers and applications The T osh iba Application Installer allows you to reinstall the drivers and applications that were original ly bundled with your computer . T o reinstall driv ers and applications: 1 Click Start , All Pr ograms , My To s h i b a , and then TO S HI BA Application Installe[...]

74 Getting Started Using the T ouchP ad™ Refer to the table belo w for speci fic instructions on performing each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the T ouchPad or move a mouse connected to your computer . T o: Do the following: Example: Move the on-s creen pointer Sli[...]

75 Getting Started Using the T ouchP ad™ Adjusting T ouchPad™ settings While you are typing, the mo use pointer may seem to move or jump around “by itself” to random locations on the screen. The mouse pointer may also seem to automati cally select te xt, click buttons, and activ ate other user interface elements . For he lp with these probl[...]

76 Getting Started Using external display de vices T ouchPad setting options vary by computer model. The T ouchPad settings are accessible through the Mou se Properties option of the Windows Control Panel. For more information, please visit www .support.toshiba.com , and enter the phrase “Mouse pointer jumps around as you type” into the Searc h[...]

77 Getting Started Using external display de vices Connecting the display device If you are connecting a television or other video display device to the computer’ s HDMI™ Out port, refer to “Connecting an HDMI™-compatible television or VCR/D VD player” on page 77 . Selecting video cables T o connect a device to the HDMI™ O ut port, you [...]

78 Getting Started Using external display de vices Directing the display output when you turn on the computer Once you ha ve connected an e xte rnal displa y devi ce, you can choose to use the internal display o nly , the external de vice onl y , or both simultaneo usly . Some modes are only available with the appropriate device attached and turned[...]

79 Getting Started Using an external k e yboard Adjusting the quality of the external display T o obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using an external keyboard If you prefer to use an e[...]

80 Getting Started T urning off the computer T o connect a printer to your computer: 1 Connect the printer cable to th e printer and then connect the other end to one of the computer’ s USB ports. 2 Plug the printer’ s power cable into a li ve A C outlet. Setting up a printer Some printers require a specific installation process. Refer to your [...]

81 Getting Started T urning off the computer It is a good idea to turn of f your computer when you are not using it for a while. If you are using the computer for the first time, lea ve the computer plugged into a power source (e ven though the computer is off) to fully charge the main battery . Options for turning off the computer Depending on the[...]

82 Getting Started T urning off the computer ❖ Restarting from Hib ernation takes a little m ore time and consumes more main b attery po wer than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using. For information on ho w to use and config[...]

83 Getting Started T urning off the computer Using the Shut down command The Shut do wn command complet ely shuts down the computer without saving your work or the cu rrent state of th e computer . This command closes all open program s, shuts down the operating system, and then turns of f your computer . T o turn off your computer using the Shut d[...]

84 Getting Started T urning off the computer The Edit Plan Settin gs window appears. 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. (Sample Image) Advanced settings tab of P ower Options screen 4 Double-click P ower b uttons and lid to display the actions that you can configure. 5 Select the[...]

85 Getting Started T urning off the computer Restarting your computer T o start the computer up again, press the po wer b utton unti l the ON/OFF light glows green. If you turn off the computer by closing the display panel, you can start it again by open i ng the display panel . Using and configuring Hibernation mode T o turn off the com puter usin[...]

86 Getting Started T urning off the computer 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. (Sample Image) Advanced settings tab of P ower Options screen 4 Double-click P ower b uttons and lid to display the actions that you can configure. 5 Select Hibernate for the options you want. These o[...]

87 Getting Started T urning off the computer 6 Click App l y . 7 Click OK . Once the computer is conf igured, you can place it into Hibernation mode by either pressing the po wer button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode T o start up the computer from Hibernation mode, press [...]

88 Getting Started T urning off the computer Configuring Sleep mode options Y ou can place the computer into Sleep mode by either pressing the power b utton or closing the display panel. Y ou can also specify an amount of time after which the computer au tomatically g oes into Sleep mode. T o use any of these methods, you f irst need to enable them[...]

89 Getting Started T urning off the computer 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. (Sample Image) Advanced settings tab of P ower Options scr een 5 Double-click P ower b uttons and lid to display the actions that you can configure. 6 Select Sleep for the options you want. These opti[...]

90 Getting Started Customizing your comp uter’ s settings Starting again from Sleep mode T o start up the computer from Sleep mode, press the power b utton until the ON/OFF light glo ws green. The computer retu rns to the screen(s) you were using. If you place the comput er in Sleep mode b y closing the display panel, you can start it again by op[...]

91 Getting Started Caring for your computer Moving the computer Before moving your computer, e ven across the room, make sure all dri ve acti vity has ended (the internal storage drive and optical dri v e indicator lights stop glowing) and al l external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the b[...]

92 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage drive. If the netw ork you are using goes down and you must restart your [...]

93 Learning the Basics Using the ke yboar d ❖ Back up your files to ex ternal media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Ho wev er , if your internal storage drive suddenly fails, you will lose all the data on it unless you hav e a separate bac[...]

94 Learning the Basics Using the ke yboar d Character keys T y ping with the character keys is very much like typing on a typewriter , e xcept that: ❖ The space bar creates a space char acter instead of just passing ov er an area of the page. ❖ The lo wercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O an [...]

95 Learning the Basics Starting a pr og ram Special Windows ® keys (Sample Illustration) Special W indows ® keys Y our computer’ s k eyboard has one ke y and one button that hav e special functions in W indows ® : ❖ Win d ow s ® but t o n —Opens the Start menu ❖ Application k ey —Has a similar functio n as the secondary mouse button S[...]

96 Learning the Basics Starting a pr ogram 2 Click the program group, in this example, Acces sories . The Accessories menu is displayed. 3 Click the pr ogram, in this e xample, Wo r d P a d . W ordPad opens. T o close the program, click the Clo se button in the upper-right corner of the program’ s window . Starting a program from Windows ® Explo[...]

97 Learning the Basics Saving your work 7 In the right part of the window , double-click wordpad . The operating sy stem opens W ordPad. T o close the program, click the Clo se button in the upper-right corner of the program’ s window . Starting a program using the Search programs and files field This example uses the Start menu’ s Search progr[...]

98 Learning the Basics Saving your work Saving files 1 Click on the arrow in the upper -left corner of your W indows ® -based application to display the drop-down menu, and then click Sav e . If you are working with a docum ent that already has a f ile name, this i s all you need to do. If you created a ne w document, your program displays a Sav e[...]

99 Learning the Basics Printing your work File names The W indo ws ® operating system supp orts long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more th an eight characters. Y ou may use all t he letters, numb ers, and other character[...]

100 Learning the Basics Backing up your work 2 Click on the arrow in the upper -left corner of your W indows ® -based application to display th e drop-down menu, and then click Print . The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For e xample, the range of pages and number of copies to pr[...]

101 Learning the Basics Using the optical drive Restoring your work T o restore information from your backu p media to your internal storage driv e, use the Restore option in the Windo ws ® Backup and Restore program. Look in the online Help or your op erating system documentation for informati on on restoring files. (Sample Image) Bac kup and Res[...]

102 Learning the Basics Using the optical drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power . When viewing DVD movies use the DVD Player software that came with your computer . Optical drive components The optical dri ve is located on the side of the computer . Y our optical drive may loo[...]

103 Learning the Basics Using the optical drive Media control buttons (A vailable on certain models) The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or D VD movies when the computer is on. (Sample Illustration) Media contr ol buttons The Play/Pause button starts playing the [...]

104 Learning the Basics Using the optical drive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty , clean it as described in “Caring for optical discs” on page 107 . 6 Place the disc carefully in th e disc tray , label sid[...]

105 Learning the Basics Using the optical drive 8 Make sure the disc is completely on the spindle and is lyin g flat on the tray . If you insert the disc incorrectly , it may jam the drive. If this happens, contact T oshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. Y ou [...]

106 Learning the Basics Using the optical drive Recording optical media Depending on the configuration, your computer may come with an optical driv e that allows you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi -media files to recordable optical media. For more information regarding supported optical media for[...]

107 Learning the Basics T oshiba’ s online r esour ces Removing a disc with the computer off T o remov e a disc with the computer turned of f: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray sl ides partia lly out of th e driv e. Never use a pencil to press the manual eject button. Pencil le[...]

108 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your com puter while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is not being used, thereby conserving energy and sa ving money in the process. It has a number of other features that enhanc e its energy ef ficiency .[...]

109 Mobile Computing Running the computer on battery power Running the computer on battery power The computer contains a remov abl e Lithium-Ion (Li-Ion) battery that provides po wer when you are aw ay from an A C outlet. Y ou can recharg e it many ti mes. Battery Notice Battery life may vary considerably from specif ications depending on product m[...]

110 Mobile Computing Char gi ng batteries TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Y our computer ships with t he power management options preset to a configuration that will prov ide the most stable opera ting en vironment and optimum system performan ce for both A [...]

111 Mobile Computing Char ging ba tteries Charging the main battery T o charge the main battery while it is in your computer, plug the computer into a li ve electrical ou tlet. The battery char ges whether the computer is on or off. TECHNICAL NOTE: The rech arging of the batter y cannot occur when your computer is using all of the pow er provided b[...]

112 Mobile Computing Monitoring main battery power T o recharge the R TC battery , plug the computer into a li v e electrical outlet and leav e the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display t[...]

113 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) P ower and batt ery light locations Determining remaining ba[...]

114 Mobile Computing Monitoring main battery power Mov e the pointer ov er the po wer icon in the notification area, see “Finding your way around the desktop” on page 126 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. W ith repeated discharges and rechar ges, the battery’ [...]

115 Mobile Computing Monitoring main battery power T o change the default notification settings: 1 Click Start , Contro l Panel , System and Security , and then Po wer Options . The Po wer Options window appears. 2 Click Change plan s ettings under the po wer plan to be customized. The Edit Plan Settin gs window appears. 3 Click Change advanced pow[...]

116 Mobile Computing Monitoring main battery power There are v arious ways in which you can conserv e power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves po wer when you turn of f the computer and turn it back on again ❖ Use the W indows ® po wer-saving option plans These power -saving options contro[...]

117 Mobile Computing Monitoring main battery power 3 Click Create a po wer plan in the left pane to set up a new plan. T o edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change plan settin gs to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settin[...]

118 Mobile Computing Using the T OSHIB A eco power plan 2 While continuing to press Fn , press F2 until you select the desired Power Plan. The Po wer Plan options are: eco and Balanced. 3 Release the Fn key . The hot ke y card disappears. Y ou are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped w ith the T oshib[...]

119 Mobile Computing Changing the main battery Removing the battery from the computer T o remove the battery: 1 Sav e your work. 2 T urn of f the computer or place it in Hibernation mode according to the instructions in “Using and configuring Hibernatio n mode” on page 85 . 3 Unplug and remov e any cables connected to the computer , including t[...]

120 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoi[...]

121 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the battery r elease lock 4 T urn the computer right side up. 5 Reconnect any cables that were remov ed in step 3 of “Removing the battery from the computer” on page 119 . 6 Restart the computer . T aking ca[...]

122 Mobile Computing T aking car e of your battery ❖ T o replace the main battery , use an identical battery that you can purchase through the T oshiba W eb site at accessories.toshiba.com . ❖ A rev erse polarity condi tion should be avoided with all batteries. The main battery is designed so that it cannot be installed in r ev erse polarity . [...]

123 Mobile Computing Disposing of used batteries ❖ If you are not going to use the computer for more than eight hours, disconnect the A C adaptor . ❖ Store spare battery packs in a cool dry place out of direct sunlight. Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main batt [...]

124 Mobile Computing T raveling tips T o shiba is dedicated to preservi ng the en vironment by sponsoring Call2Recycle™ , a program of the Rechar geable Battery Recycling Cor por atio n. For more information and for drop-of f locations, visit www .rbrc.org or call 1-800-822- 8837. Notice regarding CR coin ce ll batter ies, applicable to Californi[...]

125 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indows ® operating system. Y ou use its features to start programs, find documents, set up system components, and perform[...]

126 Exploring Y our Computer’ s Features Explorin g the desktop Finding your way around the desktop Y our computer’ s desktop includes sev eral standard features: icons, Start button, taskbar , notification area, and background pattern. (Sample Image) W indows ® operating system desktop Icons An icon represents a folder , file, or program that[...]

127 Exploring Y our Computer’ s Features Exploring the desktop Y our desktop may contain other icons depe nding on your configuration. See W indo ws ® online Help for more specific information on each icon and ho w to use it. Start button Y ou use the Start button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find file[...]

128 Exploring Y our Computer’ s Features Setting up for communications Setting up for communications T o connect to the Internet, use an online service, or communicate across the telephone lines with another computer , you need: ❖ A browser or communications program ❖ An Internet Service Pro vider (ISP ) or online service if you plan to use t[...]

129 Exploring Y our Computer’ s Features Setting up for communications Accessing a network T o access a network: ❖ At the of fice, c onnect an Ethernet cable to the Network port (RJ45) on your computer . For specif ic information about connecting to the network, consu lt your network administ rator . Many hotels, airports, and of f ices of fer [...]

130 Exploring Y our Computer’ s Features Setting up for communications Before you can communicate using th e modem, you need to connect it to a telephone line. Y ou r computer’ s b uilt-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line. 1 Plug one end o f a telephone cable (purchase[...]

131 Exploring Y our Computer’ s Features An overview of using the Internet An overview of using the Internet The following sections giv e a quick introduction to t he Internet and some of its exciting featur es, under these headings: ❖ The Internet ❖ The W orld Wi de W eb ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfi[...]

132 Exploring Y our Computer’ s Features An overview of using the Internet Connecting to the Internet T o connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A W eb browser ❖ An Internet Service Provider (ISP) account Once you hav e established an ISP account, you can connect to the Internet. 1 Connect you[...]

133 Exploring Y our Computer’ s Features An overview of using the Internet ❖ Internet chat roo ms A chat room is a W eb site that offers a place where people with similar interests and id eas communicate in real-time, one-on-one or in groups, by typing messages which are instantly viewed by others on their computer screens. ❖ Internet news gr[...]

134 Exploring Y our Computer’ s Features Explor ing audio feat ur es Exploring audio features Y ou can use your computer to record sounds using the com puter’ s internal microphone (av ailable on certain models) or an opti onal external microphone. Y ou can listen to sound files or audio CDs using the b uilt-in speakers, headphones, or e xterna[...]

135 Exploring Y our Computer’ s Features Using the W eb Camera TECHNICAL NOTE: When using amplified speakers, use speak ers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer . T o play back sound files through e xternal speakers or headphones: 1 Locate the headphone jack on the co[...]

136 Exploring Y our Computer’ s Features Using an Expr essCard ® Using an ExpressCard ® (A vailable on certain models) The ExpressCard ® slot supports the use of Ex pressCard media. The slot also supports ho t swapping, which allo ws you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard ® Before you in[...]

137 Exploring Y our Computer’ s Features Using the Memory car d r eader 3 Gently press the ExpressCard inward to release it. The ExpressCard pops out slightly . 4 Grasp the ExpressCard an d pull it strai ght out. (Sample Illustration) Removing an Expr essCar d Using the Memory card reader (A vailable on certain models) The Memory card reader (av [...]

138 Exploring Y our Computer’ s Features Using the Memory car d r eader Inserting memory media The follo wing instructions appl y to all types of supported media devices. 1 T urn the media so that the cont acts (metal areas ) are face do wn. 2 Push the media into the ad apter until it locks in place. (Sample Illustration) Inserting memory media W[...]

139 Exploring Y our Computer’ s Features Using the eSA T A/USB combo port 3 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media might still be in progress and your data[...]

140 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help yo u to reconfigure your system to best meet your individual needs. T o gether , these allo w you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in thi[...]

141 Utilities TOSHIB A Assist ❖ TOSHIB A Accessibility ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service St ation ❖ TOSHIB A PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIB A Assist pro vides qui ck access to computer functions and allows you to customize a range of com puter settings. T o access TOSHIB A Assist, click Start , All P[...]

142 Utilities TOSHIB A Assist Connect The features av ailable in this category are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Settings (Sample Image) T OSHIBA Assist window – Connect tab[...]

143 Utilities TOSHIB A Assist Secure The features av ailable in this category are: ❖ Supervisor password ❖ User password (Sample Image) T OSHIBA Assist window – Secur e tab[...]

144 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this category are: ❖ TOSHIB A PC Diagnostic T ool Utility (Sample Image) T OSHIBA Assist window – Pr otect & F ix tab[...]

145 Utilities TOSHIB A Assist Optimize The features av ailable in this category are: ❖ TOSHIB A SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIB A Accessibility ❖ TOSHIB A Zooming Utilit y ❖ TOSHIB A Hardware Se tup (Hardware Settings) ❖ TOSHIB A Face Recognition Ut ility ❖ TOSHIB A eco Utility™ (Sample Image) T OSHIBA Assi[...]

146 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The T OSHIB A Application In staller allo ws you to re install the dri vers and applications that were originally bundled with your computer . T o reinstall dri vers and applications : 1 Click Start , All Pr ograms , My T oshiba , and then TO SH I BA Application Installer . [...]

147 Utilities Setting passwor ds Setting passwords Setting a password lets you walk aw ay from your computer whi le providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. T oshiba supports se ve ral types of passwords on you r computer: ❖ An instant passwor[...]

148 Utilities Setting passwor ds Using a supervisor password A supervisor password pre vents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re[...]

149 Utilities Setting passwor ds 6 Click OK . The supervisor password util ity dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK . 8 Restart the system to complete the process. Deleting a supervisor password T o delete a supervisor passwor d: 1 Click Start , All Programs , TOSH IBA , Utilities , and then TO[...]

150 Utilities Setting passwor ds T o register a password for the po wer- on password functions: 1 Click Start , All Programs , TOSH IBA , Utilities , and then TOSHIB A Assist . The TOSHIB A Assist windo w appears. 2 On the left side, click the Secure tab . 3 Click the User Password icon. 4 Click Registered . 5 Enter your pas sword, and then enter i[...]

151 Utilities TOSHIB A F ace Recognition Utility TOSHIBA Face Recognition Utility Y our computer may come with the TOSHIB A Face Recognition utility . This utility provides another way to log on to y our computer . For high security purposes, TOSHIBA Face Re cognition is not a suitable substitute for Windows ® passwords. T o ensure the security of[...]

152 Utilities TOSHIB A PC Dia gnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Refer to the online Help documentatio n within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and[...]

153 Utilities TOSHIB A SD™ Memory Car d F ormat Utility TOSHIBA SD ™ Memor y Card Format Utility This utility is used to format SD ™ cards used with the Memory card reader . T o format an SD memory card using this utility: 1 Click Start , All Pr ograms , TOS HI BA , Utilities , and then SD Memory Card F ormat . The TOSHIB A SD Memory Card F o[...]

154 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click Start , Contro l Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Op timize tab of TOSHIB A Assist . The Mouse Properties screen[...]

155 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is the T oshiba con figuration management tool av ailable through th e W indows ® operating system. T o access it: ❖ Click Start , All Programs , TOSH IBA , Utilities , and then HWSetup , or click the TO S HI BA H a rdw a re S e tt in g s icon in th[...]

156 Utilities TO S H I B A H a rd w a re S e t u p Select the boot device b y pressing the arro w keys, then pressing the Enter key . Since the system is a quick-booting sy stem, you must press the keys immediately after pressing the power button. ❖ Display —Allows you to change various default settings for the built-in display When the compute[...]

157 Utilities TOSHIB A Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot ke ys (see “Zoom (Display resolu tion)” on page 208 ). Y ou may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ® ❖ Microsoft ® Of f ice ❖ W indo [...]

158 Utilities TOSHIB A Accessibility TOSHIBA Accessibility The TOSHIB A Accessibility utility allows you to use the Fn ke y to create a hot key combination wit h one of the function ke ys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sti cky key , meaning you can press it once, r[...]

159 Utilities TOSHI BA eco Utility™ TOSHIBA eco Utility™ The T oshiba eco u tility™ monitors y our power sa vings from using the eco po wer plan by tracking real-time po wer consumption and accumulated savings o ver time. T o access the T oshiba eco utility ™, do one of the follo wing: ❖ Click Start , All Programs , TOSH IBA , Utilities ,[...]

160 Utilities TOSHIB A Service Station TOSHIBA Service Station The TOSHIB A Service Station helps you keep your ne w computer running at its best by notifying you when updated software, firmw are, documentation or othe r information is av ailable for your computer . The TOSHIBA Service Station will alert you when updates are av ailable, and you can[...]

161 Utilities ConfigF r ee® The TOSHIB A PC Health Mo nitor software does n ot extend or modify T oshiba's obligatio ns under its standard limited warranty in any way . T oshiba's standard limit ed warranty te rms and limitat ions apply . ConfigFree ® All references to Bluetooth ® in this section are applicable only if Bluetooth ® is [...]

162 Utilities ConfigF r ee® ❖ Click the Conf igFree icon in the notification area, and then click the desired utility . If your computer is not connected to a network, the ConfigFree icon in the notification area is displayed with an “X.” ConfigFree ® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connec[...]

163 Utilities ConfigF r ee® Profile Settings The Prof ile Settings utility lets you save network settings in “profiles . ” ConfigFree ® prof iles are useful for easily switching network settings an d devices. Y ou can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally [...]

164 Utilities ConfigF r ee® 3 Click Open Settings . The ConfigFree Prof ile Settings windo w appears. (Sample Image) ConfigF ree Pr ofile Settings windo w 4 Click Add to start the Creat e Profile W i zard.[...]

165 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help fro m your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are most li[...]

166 If Something Goes Wrong Pr oblems when you turn on the computer 2 Click the A pplications tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, c[...]

167 If Something Goes Wrong Pr oblems when you turn on the computer The computer starts but when y ou pr ess a key nothing happens. V erify that the activ e program accep ts text input. T r y clicking your mouse on an area where you can type text and try typing again. Y our computer may be in Sleep mode and have a software or resource conflict. Whe[...]

168 If Something Goes Wrong Pr oblems when you turn on the computer The computer displays the Non-System disk or disk error messag e. Make sure there is no diskette in the optional e xternal diskette driv e. If there is a diskette in th e dri ve, remo ve it and press an y key to continue. If pressing an y ke y does not work, press Ctrl, Alt , and D[...]

169 If Something Goes Wrong The W indo ws ® operating system is not working plug fits correctly in the DC -IN socket. The labels on the bottom of the computer and the A C adaptor show the specifications for v oltage ("V") and current ("A") for each device. The v oltage le vel must match exactly . The amperage rating of the A C [...]

170 If Something Goes Wrong The W indo ws ® operating system is not working Using Startup options to fix problems If the operating system fails to start properly , you may hav e to change your system’ s conf iguration or verify the startup procedure to fix the problem. T o do this, use the options in the Startup menu. T o open the Startup menu: [...]

171 If Something Goes Wrong The W indo ws ® operating system is not working Internet problems My Internet connection is v ery slow . Many f actors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when ev eryone else is surfing, your acces s can be slow) and popularity of th[...]

172 If Something Goes Wrong F ixing a pr oblem with De vice Manag er Fixing a problem with Device Manager Device Manager pro vides a way to check and change the configuration of a de vice. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for a[...]

173 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or e ven software r elated. It is worthwhile checking for these firs t: 1 Click Start , and then click the Shut do wn button in the lo wer-right corner of the Start menu. The computer shuts do wn comp[...]

174 If Something Goes Wrong P ower and the batteries Here are some typical problems and how to solv e them: The A C power light does not come on when y ou plug in the A C adaptor and power cord/cable. Make sure the A C adaptor and po wer cord/cable are firmly plugged into both the wall outlet and the computer . If the A C po wer light stil l does n[...]

175 If Something Goes Wrong K e yboar d pr oblems information in cluded with your computer, or visit the T oshiba W eb site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware op tions for your computer , and for other product information. For more information on maintaining battery power , [...]

176 If Something Goes Wrong Display pr oblems ❖ Check that the monitor’ s po wer cord/cable is f irmly plugged into a working p ower outlet. ❖ Check that the cable connecting the external monitor to th e computer is fi rmly attached. ❖ T ry adjusting the contrast and brightness controls on the external monitor . ❖ Press Fn and F5 simultan[...]

177 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on yo ur TFT display when y ou turn on y our compu ter . Small bright dots ma y appear on your screen displa y when you turn on your computer . Y our disp lay contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precisi[...]

178 If Something Goes Wrong Disk or storag e drive pr oblems 6 Y ou can choose one or both options: ❖ Automatically f ix f ile system erro rs ❖ Scan for and attempt reco very of bad sectors 7 Click Start . Error- checking tests and repairs the storage driv e. Y our hard disk seems very slo w . If you hav e been using your comput er for a long t[...]

179 If Something Goes Wrong Optical drive pr oblems Optical drive problems Y ou cannot access a disc in the dri ve. If the optical dri ve is an e xternal driv e, make sure that the driv e’ s cable is properly connected to the computer . Make sure the tray that holds the optical disc is closed properl y . Press gently until it clicks into place. O[...]

180 If Something Goes Wrong Sound system pr oblems The disc will not come out of the driv e when y ou click the eject button on the scr een. Press the b utton on the optical dri ve itself. For additional information see “Y ou press the disc eject button, but the dri ve tray does not slide out. ” on page 179 . Sound system problems No sound is c[...]

181 If Something Goes Wrong Expr essCar d ® pr oblems Resolving ExpressCard ® problems Here are some common problems and their solutions: The slot appears to be dead. Expr essCards ® that used to work no longer work. Check the ExpressCard ® status: 1 Click Start , Contro l Panel , System and Security , and then under System , click Devic e Mana[...]

182 If Something Goes Wrong Printer pr oblems Hot swapping (r emoving one Expr essCard ® and inserting another without turning the computer off) fails . Follo w this procedure before you remov e an ExpressCard ® : 1 Prepare the card for remov al by clicking on the Show hidden icons ( ), if necessary , in the notification area and then selecting t[...]

183 If Something Goes Wrong Printer pr oblems Run the printer’ s self-test to check for any problem with the prin ter itself. Make sure you installed the proper printer dri vers as sho wn in “Setting up a printer” on page 80 or in the instructions that came with the printer . Y ou may have connected the printer while the computer is on. Disab[...]

184 If Something Goes Wrong W ireless networking pr oblems Wireless networking problems This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi ® ) networking. The terms and concepts used assume a bas ic understanding of networks, and may be for more advanced users. If you need assistance or if you [...]

185 If Something Goes Wrong D VD operating pr oblems 3 Enter IPCONFIG / ALL and press Enter . The IP address for each activ e network adapter will be displayed. ❖ Connect your computer directly to your router or broadb and modem, by plugging a standard CA T5 Ethernet patch cable (sold separately) into you r computer's RJ45 Ethern et port. If[...]

186 If Something Goes Wrong Develop good computing habits 6 See “Checking device properties” on page 172 for instru ctions on using Device Manager to vie w the optical driv e properties. 7 Check the T oshiba W eb site for new information on optical dri ves and their operation. A blank scr een appears while watching a D VD-R OM movie or title. C[...]

187 If Something Goes Wrong Develop good computing habits Some people use a combination of th ese methods, backing up all files to tape weekly and copying cr itical files to diskette on a daily basis. If you hav e installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to [...]

188 If Something Goes Wrong Develop good computing habits Follo w these steps to create a restore point using the System Restore utility: 1 Click Start , Contro l Panel , System and Security , and then System . 2 In the left pane, clic k System protection . The System Protecti on tab of th e System Properties windo w appears. 3 Click Create... 4 In[...]

189 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most v aluable component of y our computer system is the data you create and store on its internal storage drive. Since problems with either hardware or s oftware can make the data inaccessible or ev en des[...]

190 If Something Goes Wrong Develop good computing habits then be able to easily restore the W indows ® operating system to the state it was in prior to the installation, undoing any changes that the installatio n process introduced. ❖ Back up your critical data (see “Backing up your data or you r entire computer with the W indo ws ® operatin[...]

191 If Something Goes Wrong If you need further assistance The eSA T A device is not r ecognized from Sleep or Hibernation mode. A connected eSA T A device may not be recognized if it is connected to the computer’ s eSA T A/USB combo port w hile the computer is in Sleep or Hibernation mod e. If th is occurs, disconnect the eSA T A device and then[...]

192 If Something Goes Wrong Other T oshiba Internet W eb sites Contacting T oshiba If you still need help and suspect that the problem is hardware- related, T oshiba of fers a variety of resources to help you. T oshiba’ s T echnical Support Web site For technical support, or to stay current on the most recent softw are and hardware options for yo[...]

193 If Something Goes Wrong T oshiba’ s worldwide of fices T oshiba’ s worldwide offices A ustralia T oshiba (Australia) P ty . Limited 84-92 T alav era Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France T o shiba Systèmes (France) S.A. 7, Rue Ampère; B. P . 131 928[...]

194 If Something Goes Wrong T oshiba’ s worldwide off ices For more information on additio nal T osh iba worldwide locations, please visit: www .t oshiba.co.jp/index.htm . United States T o shiba America Information Systems, Inc. 9740 Irvine Boulev ard Irvine, California 92618 United States The Rest of Europe T oshiba Europe (I .E.) GmbH Hammfeld[...]

195 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and TO SHIB A Cards provi de a quick way to modify selected system functions and to launch applications. There are two types of T OSHIB A Cards: Hot Ke y Cards and Application Cards. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ Mu[...]

196 Hot Keys/TOSHIBA Cards Hot K e y Car ds 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . The Cards appear when you press the Fn key . Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. Hot keys have a legend on the key indicating the option or [...]

197 Hot Keys /TOSHIBA Ca rds Application Cards 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: Not all functions are supported on all models. TOSHIB A Assist For more information, refer to “TOSHIB A Assist” on page 141 . PC Diagnostic T ool utility For more information, refer to “TOSHIB A P[...]

198 Hot Keys/TOSHIBA Cards Application Car ds 5.375 x 8.375 ver 2.3 Using the Application Cards T o launch an application using the Applicati on Cards: 1 Press and hold the Fn ke y . The TOSHIB A Cards display at the top of the screen. (Sample Image) TOSHIB A Car d display 2 Click the “stack ed” card on the far right of the display . The Applic[...]

199 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 3 The Card Case displays tw o rows of Cards. Cards that appear solid (not tr ansparent) in the bottom ro w are enabled and can be selected wh en the Application Cards are displayed. The top row contains all of the disabled cards. 4 T o enable a card, drag it from the top row to t[...]

200 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Lock (Instant security) The Fn + F1 hot key function acti v ates instant security . The user logon screen will appear and a us er with a valid account will need to log back on to gain access to the computer . or Fn + This TOSHIB A Card or hot ke y blanks the display . Selecting thi[...]

201 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIB A Card or hot ke y displays the power plans and cycles through the power plans. The properties of each po wer plan, and the po wer plans that are displayed by this function, are set in the Power Options window . Selecting this Card or pressing the h[...]

202 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIB A Card or hot k e y places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mode” on page 87 . Selecting this Card or pressing the hot key displays the following options: (Sample Image) S[...]

203 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIB A Card or hot k e y places the computer into Hibernatio n mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page 85 . Selecting t[...]

204 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or Fn + This TOSHIB A Card or hot ke y cycles through the power - o n d i sp l a y o p t io n s (only the f irst option is av ailable when you do not have an external monitor attached) (the last option is available only if you are in Extend ed Display Mode).[...]

205 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all m odels. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Buil[...]

206 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIB A Card or hot ke y enables/disables th e optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the Wi-Fi ® module. ❖ Bluetooth ® * enabled—Enables just t[...]

207 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling the T ouchPad™ or Fn + This TOSHIB A Card or hot ke y enables/disables th e T o uchPad™. For more information on using the T ou chPad, see “Using the T o uchPad™” on page 73 . Selecting this Card or pressing the hot ke y displays the following opti[...]

208 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Zoom (Display resolution) or Fn + [ Space bar ] This TOSHIB A Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Scr een r esolution options Cycle through the screen resolu tions, then select the de[...]

209 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot ke y t urns the T OSHIB A Z oo mi n g Utility to zoom out. Fn + This hot ke y turns th e TOSHIB A Zooming Utility to zoom in.[...]

210 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v arious parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A appro[...]

211 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this user’ s guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-R OM compact disc read-only memory CD-R W compact disc rewrite memory CMOS com[...]

212 Glossary DOS disk operating system DPI dots per inch DSTN dual supertwist nem atic DV D digital versatile (or video) disc DV D - R O M dig ital versatile (or video) disc read-only memory ECP enhanced cap abilities po rt EPR OM erasable programmable read-only memory eSA T A external Serial Advanced T echno logy Attachment FAT f ile allocation ta[...]

Glossary 213 RFI radio frequency interference RO M read-only memory RT C real-time clock SCSI small computer system interface SD Secure Digital SDRAM synchronous dynamic ran dom access memory SRAM static random access memory SSD Solid State Driv e SVGA super video graphics adapter TFT thin film transistor USB universal serial bu s URL uniform resou[...]

214 Glossary application — A computer program that yo u use to perform tasks of a specific type. Applications includ e wo rd processors, spreadsheets, and database management systems. See also pro gram . B backup — A copy of a file, usually on a remov able disk, kept in case the original file is lost or damaged. basic input/o utpu t system (BIO[...]

Glossary 215 CD — An individual compact disc. See also CD-R OM. CD-R OM (compact disc r ead-only memory) — A form of high- capacity storage that uses laser opt ics instead of magnetic means for reading data. See also CD . Compare DV D - RO M . central processing unit (CPU) — The chip that functions as the “brain” of the computer . It take[...]

216 Glossary cursor — An on-screen symbol (usually a flashing verti cal line) that indicates the position where charact ers will appear when you enter data. D default — The setting selected by a program when the user does not specify an alternati ve setting. device — A component attached to the computer . Devices may be external (outside the [...]

Glossary 217 document — Any file created with an application and, if sa ved to disk, gi ven a name by which it can be retrie ved. See also fil e . double-click — T o press and release the pointing device’ s primary button rapidly twice without moving the pointing device. In the W indows ® operating system, this refers to the pointing device?[...]

218 Glossary F fil e — A collect ion of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also docum ent. f ile allocation table (F A T) — The section of a s t o r a g e d r ive that keeps track of the location of stored files. fil e n am e — A set of char acters [...]

Glossary 219 Hibern ation — A feature of many T oshiba computers that saves to the i n t e r n a l s t o r a g e d r iv e the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer w as turned off. See [...]

220 Glossary liquid crystal disp lay (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter o ver the electrodes permits only non-polarized l[...]

Glossary 221 N network — A collection of computers a nd associated de vices that are connected by communications facilities. A network allows you to share data and peripheral de vices, su ch as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer scre en, in which each pixel of e very li[...]

222 Glossary Plug and Play — Generally , refers to the computer’ s ability to automatically configure itself to work with periph eral devices. When capitalized, refers to a sta ndard that, when followed by a device manufacturer , allo ws a computer to conf igure itself automatically to work with the device. pointer — An icon (usually an arrow[...]

Glossary 223 res o lu ti o n — A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. F or a printer , resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixe ls a vailable horizontally and vertically . res ta r t — Synonymous with reboot. T o reset the co[...]

224 Glossary system disk — A diskette that contains th e operating system files needed to start the computer . Any diskette can be formatted as a system disk. A system disk is also calle d a “bootable disk” or a “startup disk. ” Compare non-system disk. system prompt — The symbol (in the MS-DOS ® operating system, generally a driv e le[...]

225 Index A A C adaptor 46 A C power (DC-IN) connecting adaptor 47 A C power light 46 Alt ke ys 94 Application Cards 197 audio fil e s 134 audio features 134 B backing up files 93 battery Call2Recycle™ 124 changing 118 charge indicator light 48 , 112 charge not lasting 174 charging 48 , 111 conserving power 115 disposal 123 installing 11 8 , 120 [...]

226 Index communications network connection 129 set up 128 computer caring for 90 cleaning 90 moving 91 non-system disk or disk error message 168 not accessing disk driv es 167 running on battery power 109 setting up 45 , 53 warning resume failure messag e 167 computer lock 91 computing tips 92 ConfigFree® 161 Connectivity Doctor 162 profile setti[...]

227 Index Using 139 exploring the desktop 125 ExpressCard® checklist 180 computer stops working 181 errors 182 hot swapping fails 182 inserting 136 not recognized 182 removing 136 ExpressCard® problems 180 slot appears dead 181 ext e rn a l monitor not working 176 mouse 79 exte rnal display de vice RGB port 76 external display , adj usting 79 F F[...]

228 Index URL address not found 171 using 131 Internet Service Providers ISPs 131 J jack RJ-11 130 K keyboard character keys 94 function keys 94 hot keys 209 not working 167 special W indo ws® keys 95 troubleshooting 175 using 93 keyboard, e xternal 79 L light AC p o w e r 46 dri ve in-use indicator 102 lock computer , using 91 M main battery chan[...]

229 Index P password deleting a supervisor 149 disabling a user 150 setting a user 149 supervisor set up 148 types 147 passwords instant, using 147 setting 147 port RGB 76 power computer will not start 166 connecting cable to A C adaptor 47 cord/cable 47 cord/cable connectors 210 energy-sa ving features 108 problem solving 173 turning on 50 power b[...]

230 Index URL address not found 171 warning resume failure 167 W indows® operating system not wor ki ng 169 program, starting 95 programs not running correctly 178 projector 76 connecting 77 R real-time clock (R TC) battery 109 recording sounds 134 recording sounds 134 recycle bin icon 126 registering computer 51 removing DV D with computer of f 1[...]

231 Index TO SHIB A Assis t 141 TOSHIB A eco po wer plan Using 118 TOSHIB A eco Utili ty 159 TOSHIB A Face Recognition Utility 151 TOSHIB A Hardware S etup 155 T o shiba online resources 107 TOSHIB A PC Diagnosti c T ool Utility 152 TOSHIB A PC Health Monitor 160 TOSHIB A SD™ Memory Card Format Utility 153 TOSHIB A Service St ation 160 TOSHIB A Z[...]