Toshiba l830 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba l830, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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What should a perfect user manual contain?

First and foremost, an user manual of Toshiba l830 should contain:
- informations concerning technical data of Toshiba l830
- name of the manufacturer and a year of construction of the Toshiba l830 item
- rules of operation, control and maintenance of the Toshiba l830 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba l830 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba l830, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba l830.

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Table of contents for the manual

  • Page 1

    User's Manual L830[...]

  • Page 2

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ..........................................................................[...]

  • Page 3

    Battery .................................................................................................. 4-23 Additional memory module ................................................................ 4-29 Peripheral devices ............................................................................... 4-34 Optional TOSHIBA Accessories ..........[...]

  • Page 4

    User's Manual iv[...]

  • Page 5

    Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permissi[...]

  • Page 6

    Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other count[...]

  • Page 7

    Consult the dealer or an experienced radio/TV technician for help. Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the extern[...]

  • Page 8

    Ecodesign Directive 2009/125/EC (ErP) and its related implementing measures. This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are conne[...]

  • Page 9

    VCCI Class B Information この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい?[...]

  • Page 10

    Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006[...]

  • Page 11

    Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. Following information is only for India: The use of this symbol indicates that this product may not be treated as household [...]

  • Page 12

    ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copy[...]

  • Page 13

    ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following con[...]

  • Page 14

    USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available vers[...]

  • Page 15

    Disposing of the computer and the computer's batteries Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace t[...]

  • Page 16

    TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea, 443-734 3. Hitachi-LG Data Storage, Inc. DVD SuperMulti with Double Layer DVD SuperMulti Blu-ray™ Writer drive Hitachi-LG Data Storage, Inc. 22-23,KAIGAN 3-CHOME, MINA TO-KU,TOKYO,108-0022 JAP AN Preca[...]

  • Page 17

    Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any [...]

  • Page 18

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm r[...]

  • Page 19

    Bluetooth wireless technology Interoperability Bluetooth™ Cards are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification (depending on the model you purchased), as defined and approved by the Bluetoo[...]

  • Page 20

    In some situations or environments, the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: Using the Wireless products equipment on board of airplanes, or In any other environment where the risk of interference to other devices or[...]

  • Page 21

    Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, clos[...]

  • Page 22

    Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to use for public wireless access lo[...]

  • Page 23

    In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user’s manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Ca[...]

  • Page 24

    stations for mobile object identification systems (RFID) used in factory production lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location[...]

  • Page 25

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. Realtek ® RTL8188CE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless LAN The Name of the radio[...]

  • Page 26

    Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non-a[...]

  • Page 27

    CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shut- down. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copi[...]

  • Page 28

    Computers configured with a 64-bit operating system can address 4 GB or more of system memory. Battery Life Battery life may vary considerably depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Publis[...]

  • Page 29

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum[...]

  • Page 30

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and [...]

  • Page 31

    Click Tap the Touch Pad or click the left TouchPad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click[...]

  • Page 32

    Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media. General storage media is not durable or stable over long periods of tim[...]

  • Page 33

    When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a g[...]

  • Page 34

    2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer. Figure 2-3 Connecting the DC output plug to the computer(L830) 1 2 1. DC IN 19V jack 2. DC output plug 3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow. Opening the display The display [...]

  • Page 35

    When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicat[...]

  • Page 36

    Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things, such as apps, websites and contacts. By pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list of charms with different demands, including basic tasks such as turning off the[...]

  • Page 37

    If you need to restart the computer, there are three ways this can be achieved: In the Settings charm, click Power and then select Restart . Press CTRL , ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner. Press the power button and hold it down for five sec[...]

  • Page 38

    To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time. Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, th[...]

  • Page 39

    Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer. Save your data. While en[...]

  • Page 40

    5. Click the Save changes button. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below: 1. Click Power Options and then click Choose what the power button does or Choose what c[...]

  • Page 41

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully [...]

  • Page 42

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white - approximately two seconds on, two seconds off. Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth, Wireless LAN or Wireles[...]

  • Page 43

    Universal Serial Bus (USB 2.0 or 3.0) port Two Universal Serial Bus ports, which complies to the USB 2.0 or 3.0 standard, are provided on the left side of the computer. The USB port type may vary depending on the model you purchased. The Port with blue color is USB 3.0 port. The USB 2.0 port is compliant with USB 2.0 standard and not compatible wit[...]

  • Page 44

    Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Right side The following figures show the computer’s right side. Figure 3-5 The right side of the computer(L830) 1 2 3 4 6 7 8 5 1. Headphone jack 6. External RGB monitor port* 2. Microphone jack 7. Cooling vents 3. Universal Serial Bus (USB 2.0[...]

  • Page 45

    Universal Serial Bus (USB 2.0 or 3.0) port One Universal Serial Bus port, which complies to the USB 2.0 or 3.0 standard, is provided on the right side of the computer. The USB port type may vary depending on the model you purchased. The Port with blue color is USB 3.0 port. The USB 2.0 port is compliant with USB 2.0 standard and not compatible with[...]

  • Page 46

    Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the cooling vents’ surface using a soft cloth. Security lock slot A secu[...]

  • Page 47

    Figure 3-9 The underside of the computer(L830) 1 3 2 1. Battery lock 3. Memory module slot 2. Battery release latch Battery lock Slide the battery lock to release the battery pack ready for removal. Battery release latch Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal. For more detaile[...]

  • Page 48

    Figure 3-11 The front of the computer with the display panel open(L830) 8 7 6 10 11 1 8 7 9 5 2 3 4 1. Wireless communication antennas (not shown)* 7. Display hinges 2. Microphone* 8. Stereo speakers 3. Web Camera LED* 9. Keyboard 4. Web Camera* 10. Touch Pad 5. Display screen 11. Touch Pad control buttons 6. Power button * Provided with some model[...]

  • Page 49

    Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Enables the transmission of video and use of video chat via the internet using specialized applications. Some models are equipped with a Web Camera. Do not point[...]

  • Page 50

    Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons on a standard mouse - press the[...]

  • Page 51

    Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section. RTC battery The internal RTC battery backs up the [...]

  • Page 52

    Intel ® Display Power Saving Technology Intel GPU model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Display Power Saving [...]

  • Page 53

    Monitoring of power condition Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the charge level is for that battery. The LED in the table below refers to the DC IN/Battery indicator. Power on Power off (no operation) [...]

  • Page 54

    Flashing amber The battery charge is low. The AC adaptor must be connected in order to recharge the battery. Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact your reseller or dealer. Amber Indicates the AC adaptor is conn[...]

  • Page 55

    Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 60°C (140°F) 10% to 90% (noncondensing) Wet-bulb temperature 29°C maximum Conditions Altitude (from sea level) Operating -60 to 3,000 meters Non-operating -60 to 10,000 met[...]

  • Page 56

    Pin Signal Name Description I/O 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the v[...]

  • Page 57

    Germany: VDE United Kingdom: BSI In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as des[...]

  • Page 58

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be p[...]

  • Page 59

    Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. The FN key is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features. Please note that some software may disable or interfere with soft-key operations, and that the soft-key se[...]

  • Page 60

    Special function mode Standard F1- F12 mode Function F12 FN + F12 Turns the Airplane mode on or off. FN + 1 FN + 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows. FN + 2 FN + 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. FN + Space F[...]

  • Page 61

    Optical disc drives The computer may be installed with a DVD Super Multi drive, Blu-ray™ Combo drive or Blu-ray™ Writer drive (BDXL™). When the computer is accessing an optical disc, the indicator on the drive glows. Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-R[...]

  • Page 62

    2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-5 Pressing the eject button and pulling the disc tray open(L830) 1 2 1. Eject button 2. Disc tray 3. Lay the disc, label side up, in the disc tray. Figure 4-6 Inserting a disc(L830) 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the di[...]

  • Page 63

    If the disc is not seated properly when the disc tray is closed, the disc might be damaged. Also, the disc tray might not open fully when you press the eject button. Removing discs To remove the disc, follow the steps as detailed below: Do not press the eject button while the computer is accessing the optical disc drive. Wait for the optical disc d[...]

  • Page 64

    Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. CDs CD-R discs can be written only once. The recorded data cannot be erased or changed. CD-RW discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded mo[...]

  • Page 65

    in this section. If you fail to do so, you may find that the optical disc drive may not function properly, and you may fail to write or rewrite information successfully - this may cause you to either lose data or incur other damage to the drive or media. Disclaimer TOSHIBA does not bear responsibility for the following: Damage to any disc that may [...]

  • Page 66

    DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media) DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU [...]

  • Page 67

    Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be read. When writing or rewriting Please observe the following points while you write or rewrite data to a media: Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. Do not p[...]

  • Page 68

    Close all other applications when using the TOSHIBA VIDEO PLAYER. Do not open any other applications or carry out any other operations during video playback. Playback may stop or not function properly in some situations. Unfinalized DVDs created on home DVD recorders may not be playable on the computer. Use DVD-Video discs with a region code which [...]

  • Page 69

    Display Devices & Audio If the video image is not displayed on an external display or television, stop the TOSHIBA VIDEO PLAYER, and change the screen resolution. To change the screen resolution, click Desktop -> Desktop Assist(in taskbar) -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution . Howeve[...]

  • Page 70

    TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player. Notes on Use This software can only be used on Windows 8. Playback of high bit rate content may cause frame dropping, audio skipping or decrease in computer performance. Close all other applications before playing back video. Do not o[...]

  • Page 71

    To playback video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or TV connected to the RGB connector. The Blu-ray Disc™ movie can be played only on internal LCD displays or external devices co[...]

  • Page 72

    playback to work on external display/TV, you need a 3D enabled display/ TV that has an HDCP compliant HDMI port. 3D playback feature supports the following resolutions:1920x1080 24Hz and 1280x720 60Hz. Please change the Screen Resolution to one of the above before using 3D playback function. Important Safety Information for 3D Function Please refra[...]

  • Page 73

    The TOSHIBA VIDEO PLAYER is intended for playing DVD-Video, DVD-VR and video files and for viewing 2D home video content in 3D. The 3D playback of any video content not created by the user may require the permission of third parties, where such content is protected by copyright. The protection of intellectual property rights is essential for TOSHIB[...]

  • Page 74

    Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback function can playback 3D video content, and your 2D home video content and other 2D content created by you (DVD or video file) in 3D using real-time 2Dto3D conversion. The 3D playback function CANNOT be used to playback 2D video contents of Blu-ray Disc or AVCHD in 3D using real-t[...]

  • Page 75

    Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback. Furthermore, you may experience some time lag when the switching occurs. - Opening windows or pop-ups such as [Right-Click Menu], [Settings Window], [File Select] or [Error Message]. - Using Windows fea[...]

  • Page 76

    Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Inte[...]

  • Page 77

    configuration, client design and software/hardware configurations. The transmission rate described is the theoretical maximum speed as specified under the appropriate standard - the actual transmission speed will be lower than the theoretical maximum speed. Setting 1. Please make sure that the Wireless Communication function is on. 2. Click Desktop[...]

  • Page 78

    regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may trav[...]

  • Page 79

    LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled. The Wa[...]

  • Page 80

    Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage may occur. 1. Turn off the power to all external devices connected to the computer. 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-8 Connecting the LAN cabl[...]

  • Page 81

    completely discharged, the system will lose this information and the real time clock and calendar will stop working. You can change the Real Time Clock settings in the BIOS setup utility. Please refer to Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handl[...]

  • Page 82

    indicator flashes, the computer will enable Hibernation Mode so that you do not lose any data, and automatically turn itself off. You must recharge a battery pack when it becomes discharged. Procedures To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet - the DC IN/Battery indicator [...]

  • Page 83

    The DC IN/Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. The battery has completely discharged and been left in the computer for a long time. In such cases you should follow the steps as detailed below: 1. Fully dis[...]

  • Page 84

    How much charge the battery contained to begin with. How you use optional devices, such as a USB device, to which the battery supplies power. Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on. Where you store your programs and data. Whether you close the display panel when you are [...]

  • Page 85

    3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged, however, if the DC IN/Battery indicator flashes or there is some other warning to indicate a low battery condition, go to Step 4. 4. Connect the AC a[...]

  • Page 86

    2. Click Power in the Settings charm, and then click Shut down while holding down the SHIFT key - ensure that the Power indicator is off. 3. Remove all cables and peripherals that are connected to the computer. 4. Close the display panel and turn the computer upside down. 5. Slide the battery lock into its unlock ( ) position. 6. Slide and hold the[...]

  • Page 87

    You should place a mat beneath the computer in order to prevent the computer's lid from becoming scratched or damaged when you are installing/replacing the memory module. In this instance you should avoid mats that are made of materials that hold or generate static electricity. When installing or removing a memory module, you must ensure that [...]

  • Page 88

    6. Slide your fingernail or a thin object under the cover and lift it off. Figure 4-11 Removing the memory module cover(L830) 2 2 1 1. Memory module cover 2. Screws Product appearance depends on the model you purchased. User's Manual 4-31[...]

  • Page 89

    7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-12 Seating the memory module(L830) 3 2 1 1. Notch 3. Slot A 2. Slot B Product appearance depends on the model you purchased. Neve[...]

  • Page 90

    8. Seat the memory module cover in place and secure it with the screws. Take care to ensure that the memory module cover is firmly closed. Figure 4-13 Seating the memory module cover(L830) 2 2 1 1. Memory module cover 2. Screws Product appearance depends on the model you purchased. 9. Install the battery pack - refer to Replacing the battery pack s[...]

  • Page 91

    8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. Do not touch the connectors on t[...]

  • Page 92

    Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-15 Examples of memory media Secure Digital (SD) Ca[...]

  • Page 93

    SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat [...]

  • Page 94

    Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn the memory media so that the contacts (metal areas) are face down. 2. Insert the memory media i[...]

  • Page 95

    Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. External monitor An external analog monitor can be connected to the External RGB monitor port [...]

  • Page 96

    At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. HDMI Device An HDMI display device can be connected to the HDMI out port on the computer. To connect the HDMI display device, follow the steps as detailed below: As [...]

  • Page 97

    1. Click Desktop -> Desktop Assist(in taskbar) -> Control Panel -> Hardware and Sound -> Sound . 2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers . To use the television or the external monitor that you have connected to the computer, select[...]

  • Page 98

    Connecting the security lock In order to connect a security cable to the computer, follow the steps as detailed below: 1. Turn the computer so its right side faces you. 2. Align the security cable with the lock slot and secure it in place. Figure 4-19 Security lock (L830) 1 2 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You a[...]

  • Page 99

    To adjust the volume level of speakers or headphones, move the Speakers slider. To adjust the volume level of an application that you are using, move the slider for the corresponding application. Microphone Level Follow the steps below to change the microphone recording level. 1. Right click on the speaker icon on the Taskbar, and select Recording [...]

  • Page 100

    To open the Screen Resolution dialog, click Desktop -> Desktop Assist(in taskbar) -> Control Panel -> Appearance and Personalization -> Display -> Change display settings . If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on you[...]

  • Page 101

    Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transpor[...]

  • Page 102

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refe[...]

  • Page 103

    TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. TOSHIBA eco Utility helps you control and monitor your power savings. Various information can help you to understand y[...]

  • Page 104

    TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accor[...]

  • Page 105

    Function Keys Function Keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program. Display automatic power off *1 This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power bei[...]

  • Page 106

    Heat dispersal *1 To protect against overheating, the processor has an internal temperature sensor so that, if the computer's internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered. This can be specified in the Power Options. Sleep Mode If you have to interrupt your work, you can use this[...]

  • Page 107

    User Password To start the utility, click the following items: Desktop -> Desktop Assist(in taskbar) -> Tools & Utilities -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc. Set (button) Click this button to register a password. After a pas[...]

  • Page 108

    If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, o[...]

  • Page 109

    If you enter the password incorrectly three times in a row, or if you don’t enter the password within 1 minute, the computer shuts off. In this case, some features that can power on the computer automatically (Wake-up on LAN, Task Scheduler, etc) may not work. You must turn the computer back on to retry password entry. TOSHIBA System Settings Thi[...]

  • Page 110

    Sleep and Charge This tab allows you to set advanced features when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the computer is turned OF[...]

  • Page 111

    When Sleep and Charge function is enabled, the USB Wakeup function does not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it. If all USB ports have the Sleep and Charge function, change to disable Sleep and Charge function. The USB Wakeup function wi[...]

  • Page 112

    The HDD Protection feature is supported with some models. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This option allows you to select the display to be used when the computer is started. Please note that this setting is only available on standard VG[...]

  • Page 113

    Boot speed This option allows you to select system boot-up speed. Fast Reduces system boot-up time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. Panel Open - Power On This option allows you to change the Panel Open - Power On setting. Ena[...]

  • Page 114

    USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation. Disabled Disables the USB Legacy Emulation. Internal USB 3.0 controller Use this opti[...]

  • Page 115

    Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Enables Wake-up on LAN from shutdown. Disabled Disables Wake-up on LAN from shutdown. Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Bu[...]

  • Page 116

    The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos. The computer will not enter Sleep, Hibernation and shut-down mode automatically, while TOSHIBA Media Player is running. The display automatic power off function is disabled while TOSHIBA Media Player is playing a video file or slideshows of phot[...]

  • Page 117

    combination uses, AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication functionalities and USB information), date of initial system use, and also computer and device usage (i.e.: power settings, battery temperature and recharging, CPU, memory, backlight illumination time, and temperatures for various devices). The stored data us[...]

  • Page 118

    A message will be displayed if any changes which may interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. Using the Hard Disk Drive (HDD) Protection HDD Protection can reduce the risk of damage on the hard disk drive. Using an acceleration sensor built into the computer, HDD Protectio[...]

  • Page 119

    System Tray Icon Move the slider to the right to show HDD Protection icon in the Taskbar. There are the following conditions for HDD Protection icon. Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position. OFF TOSHIBA HDD Protection is disabled. Detection Level There are[...]

  • Page 120

    This 3D object virtually represents the Computer's internal Hard Disk Drive. This representation may vary from the actual number of disks, disk rotation, head movement, part size, shape and direction. This feature may use a large amount of CPU and memory on some models. The computer may become slow or sluggish when attempting to run other appl[...]

  • Page 121

    Do not use on an unstable surface such as a stand. A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: 1. Select either blank disc or USB Flash Memory. The application will allow you to choose from a variety of different media on[...]

  • Page 122

    Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring. To start BIOS Setup, press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the computer is power on. If your computer does not load the Recovery options, please refer to the Troubleshooting section. In the BIOS se[...]

  • Page 123

    However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a[...]

  • Page 124

    * Please note that this service is not free-of-charge. 1. Visit https://backupmedia.toshiba.eu on the Internet. 2. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order. User's Manual 5-23[...]

  • Page 125

    Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem s[...]

  • Page 126

    Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this[...]

  • Page 127

    Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripheral[...]

  • Page 128

    The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Key Advanced option F2 BIOS utility F12 Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the[...]

  • Page 129

    Problem Procedure Computer shuts down automatically. Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check [...]

  • Page 130

    Problem Procedure Battery doesn’t charge when the AC adaptor is attached If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to its supplying po[...]

  • Page 131

    Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. Press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the compu[...]

  • Page 132

    Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter[...]

  • Page 133

    Problem Procedure You cannot access a CD/DVD/Blu-ray Disc™ in the drive Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the[...]

  • Page 134

    Touch Pad Problem Procedure The Touch Pad does not work. Check the Device Select settings. Click Desktop -> Desktop Assist(in taskbar) -> Control Panel -> Hardware and Sound -> Mouse . Pressing function keys to enable. On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving [...]

  • Page 135

    USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached. Double-clicking does not work In this instance, yo[...]

  • Page 136

    Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. Sleep and Cha[...]

  • Page 137

    Problem Procedure The battery depletes quickly even when I turned OFF the power of the computer. If Sleep and Charge function is enabled, the computer's battery will discharge during hibernation or when the computer is turned off. Connect the AC adaptor to the computer or disable the Sleep and Charge function. External devices connected to the[...]

  • Page 138

    Problem Procedure Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve [...]

  • Page 139

    Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected. When the external monitor is set as the primary display device in exte[...]

  • Page 140

    Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Operating Basics . Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetoo[...]

  • Page 141

    If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for curre[...]

  • Page 142

    Index A AC adaptor additional 4-41 connecting 2-3 DC IN 19V jack 3-2 B Battery extending life 4-27 monitoring capacity 4-26 real time clock 3-11, 4-23 save mode 5-4 types 4-23 Battery pack replacing 4-28 Bluetooth problems 6-16 Boot Priority 5-11 C Cleaning the computer 4-43 Cooling vents 3-5, 3-6 D DC IN indicator 3-1 DC IN/Battery indicator Displ[...]

  • Page 143

    HW Setup accessing 5-8 Boot 5-11 display 5-11 general 5-8 keyboard 5-12 LAN 5-13 SATA 5-13 USB 5-13 window 5-8 K Keyboard Function key 4-2 problems 6-7 Windows special keys 4-3 L LAN cable types 4-22 connecting 4-22 problems 6-15 M Memory installing 4-30 removing 4-33 memory media card inserting 4-37 removing 4-37 Memory media slot 4-34 Moving the [...]

  • Page 144

    Wireless LAN 6-16 R Recovery hard disk drive 5-22 Recovery Media 5-20, 5-22 Restarting the computer 2-7 S SD/SDHC/SDXC Card formatting 4-36 note 4-35 Security lock 4-40 Sleep Mode setting 2-8 System automatic 5-4 Sound system problems 6-13 T TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 U USB device problems 6-11 V Video mode 4-42 Video[...]