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Toshiba MJ-1101 manual

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Table of contents for the manual

  • Page 1

    MJ -1101 S er v ice Ma n u a l Ad d en d u m Su p p lemen t t o t h e T r ou b les h oo t in g Sect ion TOSHIBA[...]

  • Page 2

    i I n d ex E r r or Cod e P a g e E A 20 1, 2, 3, 4, 13, 14 E A 40 5, 13, 14 E A 60/CC30 6, 7, 8, 9 E A 70 / CC41 6, 7, 8, 9, 13, 14 E A E O 10 CB31 11, 12 *R ecommen d ed Lu b r ica n t M olyk ot e E M -30L - 6LE 36904000 TOSHIBA[...]

  • Page 3

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA20 㪄㩷 Note that the height should be different between the cases when the Finisher is installed in e-STUDIO281c/351c/451c and when installed in e- STUDIO352/452 or e-STUDIO2500c/3500c/3510c. - Paper jams at the entrance section of the Finisher (or th[...]

  • Page 4

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA20 a: Slide the buffer guide to the center and lubricate between the shafts of the front buffer guide. b: Slide the buffer guide forward or backward and lubricate between the shafts of the rear buffer guide. * Be sure to lift up the buffer roller before [...]

  • Page 5

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA20 7. Paper not placed properly in the drawer (Paper may be skewed if there is extra gap between the paper and the side wall in the drawer and thus may cause a jam on the Finisher transport path.) Be sure to lock the side wall. Operation check of the tra[...]

  • Page 6

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA20 When replacing, be sure not to scratch the shaft (ASYB-SFT-EXT-RLR-DRV- BUF). B. Check if the gear teeth of GEAR-IDLER-EXT-BUF, GEAR1-EXT-RLR-BUF and GEAR2-EXT-RLR-BUF mesh correctly. If any of them does not mesh correctly, replace ASYB-SFT-EXT-RLR-DR[...]

  • Page 7

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA40 Pa p er j ammin g 2. Stationary tray opening/closing switch actuator deformed (A cover-open error occurs if the actuator is deformed because the stationary tray opening/closing switch cannot be turned and performs false detection.) Replace PLT-OPEN-SW[...]

  • Page 8

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA70 EA60 CC30 CC41 Turn the power OFF. Then check the gap between rollers on the buffer roller guide and the buffer tray while the buffer roller is left lowered. If the gap does not reach 0.3 mm, replace the buffer roller guides (LVR-E-RLR-BUF) on both fr[...]

  • Page 9

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA70 EA60 CC30 CC41 4. Improper spacing on the edge section of the buffer roller guide and the buffer tray upper section - When more than one sheet of paper is loaded on the buffer tray, the first sheet is pushed out of the tray by the second sheet. - When[...]

  • Page 10

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA70 EA60 CC30 CC41 - When more than one sheet of paper is loaded on the buffer tray, the first sheet is pushed out of the tray by the second sheet. - When more than one sheet of paper is loaded on the buffer tray, the leading edge of the second sheet is c[...]

  • Page 11

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA70 EA60 CC30 CC41 11. Insufficient ejection of front/rear transport roller If the front and rear transport rollers are not ejected from the transport guide at 0.5 mm or more, replace the trans p ort g uide ( GUIDE-FEED-LOW ) . 10. Abnormalities in paper [...]

  • Page 12

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EAE0 1. Loose connection (Loose connection may cause false operation or detection.) (Loose connection may cause false operation or detection.) Paper jamming A. Check if the interface cable of the Finisher is connected securely. Reconnect it if not. B. Chec[...]

  • Page 13

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks CB31 2. False detection caused by the removed actuator spring of the movable tray paper-full sensor (The actuator not ejected) Reinstall SPG-ACTR-01-TRAY if it is removed. If the actuator cannot be ejected due to its deformation or damage, replace ACTR-01-[...]

  • Page 14

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks CB31 An error occurs because the movable tray cannot be lowered (or lifted up) to the specified position after printing operation. 1. The movable tray cannot be lowered or lifted up because the load is applied to the movable tray by the contact of the tray[...]

  • Page 15

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks CC41 EA20 EA40 EA70 - Note that the height should be different between the cases when the Finisher is installed in e-STUDIO281c/351c/451c and when installed in e- STUDIO352/452 or e-STUDIO2500c/3500c/3510c. - Confirm the height every time you move the equi[...]

  • Page 16

    Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks CC41 EA20 EA40 EA70 Be sure to draw out the sub-tray when large paper is used. Otherwise false stacking, paper dropping or an EA70 error may occur. 5. Improper connection between the equipment and the Hole Punch Unit (Paper is not properly transported from[...]

  • Page 17

    MJ -1101 Ser vice Manual Ad dendum Version 01[...]