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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba NB305-N600, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Toshiba NB305-N600 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Toshiba NB305-N600. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Toshiba NB305-N600 should contain:
- informations concerning technical data of Toshiba NB305-N600
- name of the manufacturer and a year of construction of the Toshiba NB305-N600 item
- rules of operation, control and maintenance of the Toshiba NB305-N600 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba NB305-N600 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba NB305-N600, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba NB305-N600.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Toshiba NB305-N600 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
G M A D0 0272010 11/10 If you need assistance: ❖ T oshiba’ s Support W eb site pcsupport.toshiba.com ❖ T oshiba Customer Support Center Calling within the United States (800) 457 -7777 Calling from outside the United States (949) 859 -4273 For more in formation, see “If Something Goes Wrong” on page 154 in this gui de. NB300 Series User?[...]
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Page 2
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: NB300 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may include Record[...]
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Page 3
3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal de vi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pr[...]
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Page 4
4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce received, including interference that may cause undesired operatio n. Contact either: ❖ T oshiba’ s Support W eb si[...]
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Page 5
5 5.375 x 8.375 ver 2.3 Radio Frequency Interference Requirements This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz freq uency range. F CC requires this product to be used indoors for frequency ra nge 5.15 GHz to 5. 25 GHz to reduce the pote ntial for harmful interference to co-channel Mobile Sat ellite syste[...]
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Page 6
6 5.375 x 8.375 ver 2.3 Exposure to Radi o Frequency Radiatio n The radiated output power of the TO SHIBA W ireless LAN Mini PCI Card is far below the FCC radio f requency ex posure limits. N evertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used i n such a manner that the potential f or human contact during normal operation is minimized[...]
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Page 7
7 5.375 x 8.375 ver 2.3 Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieu r et devrait etre place loin des fenetres afin de F ournier un ecram de b lindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur , il doit faire l’objet d?[...]
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Page 8
8 5.375 x 8.375 ver 2.3 chemical symbols for lead (Pb), mercur y (Hg) and/or cadmiu m (Cd) will appear below the crossed out wheeled bin symbol on the battery . In the European Union, thes e symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recov ery and recycling. This Direct[...]
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Page 9
9 5.375 x 8.375 ver 2.3 Lo w power radio frequency electric machin ery shall resist ag ainst interference from legal communications or from industrial, scientific and medical radio emission electric machinery . Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.5 MHz for se cond generation low-po wer data communi[...]
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Page 10
10 5.375 x 8.375 ver 2.3 The indication shown belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIB A Direct PC Monday – Frida[...]
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Page 11
11 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is de pendent on wha t type of wire less device is in your computer . Not all devices are available on all models. Approved Countries/Regions for the Wireless WAN (3G) module P A3759U-1MCM This equipment is approved to the radio standard by the countries/ region[...]
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Page 12
12 5.375 x 8.375 ver 2.3 If you are uncertain of the policy that applies on the us e of wireless de vices in a specific or ganization or en vironment (e.g. ai rports), you are enco uraged to ask for authorization to use the W ireless W AN de vice prior to turning on the equipment. TOSHIB A is not responsible for an y radi o or television interferen[...]
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Page 13
13 5.375 x 8.375 ver 2.3 Canada – Industry Canada (IC) W ireless W AN complies with RSS-129, RSS-133 Industry Canad a. The installer of this radio equipment mu st ensure that the antenna is loc ated or pointed such that it does not emit RF field in excess of Health Ca nada limits for the general population; consu lt Safety Code 6, obtaina ble fro[...]
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Page 14
14 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Andorra Argen tina CNC: 533AN_HMW : “CNC C-6367” 533AN[...]
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Page 15
15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 622ANHMW and 633ANHMW Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Approved Countries/Regions for the Realtek ® RT[...]
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Page 16
16 5.375 x 8.375 ver 2.3 Czech Republic Denmar k Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Grenada Guatemala Honduras Hong K ong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan - Jate Japan - T elec J ordan Kazakhstan Ken ya Kuwait Kyr gyzstan Latvia Lebanon Lesotho Liechtenstein Lit[...]
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Page 17
17 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Albania Argentina CNC: 693 GI/2007 3655 GI/2007 Australia A[...]
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Page 18
18 5.375 x 8.375 ver 2.3 Europe - Restrictions for us e of 2.4 GHz Frequencies in European Community Countries Ukraine United King dom Uruguay USA V enezuela V ietnam Y emen Zimbabwe België/ Belgique: For pri vate usage outside b uildings acr oss public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to[...]
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Page 19
19 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current cha[...]
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Page 20
20 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8192E This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia [...]
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Page 21
21 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8191SE This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belgi um Bolivia Bosni[...]
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Page 22
22 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8187B This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. U AE (United Arab Emirates) Ukraine United Kingdom Uruguay USA V enezuela V ietnam Zimb[...]
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Page 23
23 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with an y product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio t echnology , and is compliant to: ❖ Bluetooth Specification as def ined and approv ed b[...]
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Page 24
24 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from T oshiba equipment is ap proved to the radio standard by the countries/regions in the follo wing table. Do not use this equipment except in th e countries/regions in the follow ing table. Bluetooth ® Wireless T echnology and Y our[...]
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Page 25
25 5.375 x 8.375 ver 2.3 In some situatio ns or en vironments, the use of Bluetooth wireless technology may be restricted by the proprietor of th e building or responsible representati ves of the organization. These situations may for example include: Using the equipment with Bluetooth wireless technology on board airplanes, or In any other en viro[...]
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Page 26
26 5.375 x 8.375 ver 2.3 The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations. Lo w power radio frequency electric machinery shall resist against interference from legal communications or from indu strial, scientific and medical radio emission electri[...]
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Page 27
27 5.375 x 8.375 ver 2.3 T rademarks eco Utility is a trademark of T oshiba Amer ica Information Systems, Inc. and/or T oshiba Corporati on. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries. Atheros is a registered trademar k of Atheros Communications, Inc[...]
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Page 28
28 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 34 This guide ...............................................................36 Safety icons ............................................................37 Other icons used ...............................................[...]
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Page 29
29 Contents 5.375 x 8.375 v er 2.3 Registering your computer with Toshiba ................48 Adding optional external devices.............................48 Adding memory (optional) ......................................49 Installing a memory module .............................49 Removing a memory module ............................ 55 Checking to[...]
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Page 30
30 Contents 5.375 x 8.375 v er 2.3 Caring for your computer ........................................92 Cleaning the computer ......................................92 Moving the computer ........................................93 Using a computer lock ......................................93 Chapter 2: Learning the Ba sics ..........................[...]
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Page 31
31 Contents 5.375 x 8.375 v er 2.3 What to do when the main battery runs low ............................................................111 Setting battery notifications ............................112 Conserving battery power ..............................112 Power Plans ....................................................113 Using a hot key to s[...]
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Page 32
32 Contents 5.375 x 8.375 v er 2.3 Using an instant password.............................. 138 Using a supervisor password ..........................139 Using a user password ...................................140 Deleting a user password ................................141 TOSHIBA PC Diagnostic Tool Utility ...................... 142 TOSHIBA HDD P[...]
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Page 33
33 Contents 5.375 x 8.375 v er 2.3 Wireless networking problems..............................168 Develop good computing habits ...........................169 Data and system configuration backup in the Windows ® operating system ...............170 If you need further assistance ............................... 175 Before you contact Toshiba .......[...]
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Page 34
34 I n t roduct ion W elcome to the world of portable, mult imedia computing. W ith your T o shiba computer , your en tertainment can accompan y you wherev er you go. Using the installed wireless technology , you can check email, enjoy streaming music or video, make calls with V OIP (V oice Over IP), or stay up-to-date with your fa vorite W eb page[...]
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Page 35
35 Introduction 5.375 x 8.375 ver 2.3 According to the EP A, a computer meeting the new ENERGY ST AR ® specifications will use between 30% and 60% less energ y depending on how it is used. If all U.S. households and businesses replaced old computers with ne w ENERGY ST AR ® qualified models, we would sav e more than $2 billion in en ergy costs ea[...]
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Page 36
36 Introd uction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T oshi[...]
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Page 37
37 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that co uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the seriousness of the risk, and icons highlight th[...]
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Page 38
38 Introd uction Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select model may not ha ve all the features and speci fications correspond ing to all of the icons or switches shown on th e [...]
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Page 39
39 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti vely , summarizes how to connect components, and explains what to do the first time you use your computer . The “Instruction Manual for Safet y and Comfort, ” that is shipped with your computer, contains impo rtant safety information. Please read the safet[...]
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Page 40
40 Getting Started Getting comfortable with your computer T o keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlig ht. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapi[...]
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Page 41
41 Getting Started Getting comfortable with your computer ❖ Avoid prolonged physical contact with the underside or s urface of the computer . ❖ Computer undersi de and palm rest can b ecome hot! Avoid prolonged contact to preven t heat injury to skin. Read the “ A void extended contact between computer underside/palm rest and skin” section [...]
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Page 42
42 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our co mputer may have a CPU cooling fan that cools the C PU by drawing outside air into the computer . Always mak e sure your compute r and AC adapt or have adequate ventilation and are protected from overheating when the power is turne d on or wh[...]
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Page 43
43 Getting Started Connecting to a po wer sour ce Please handle your computer carefully to avoi d scratching or damaging the surface. Connecting to a power source Y our comp uter requires power to operate. Use the po wer cord/cable and A C adaptor to connect the comput er to a liv e electrical outlet, or to charge the computer’ s battery . Never [...]
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Page 44
44 Getting Started Connecting to a power so ur ce T o connect A C po wer to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord/cable to the A C adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other[...]
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Page 45
45 Getting Started Char ging the main battery The computer’ s main battery light gives you an indication of the main battery’ s current char ge: ❖ Glows amber while the main battery is bei ng charged (A C adaptor connected) ❖ Glows green when the main battery is fully charged ❖ Is unlit when t he main battery has discharged, the battery i[...]
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Page 46
46 Getting Started Using the computer for the fir st time Battery life and charge time may var y depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and be gin using it. Opening the display panel 1 Facing the front of the com puter, locate[...]
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Page 47
47 Getting Started Using the computer for the f irst time Small bright dots ma y appear on your screen display wh en you turn on your computer . Y our disp lay contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology . An y small bright dots that may appear on your display are an intrins[...]
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Page 48
48 Getting Started Re gistering your computer with T oshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely . The first time you turn on your computer , the Setup W izard guides you through step s to set up your software. Follow the on-screen[...]
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Page 49
49 Getting Started Adding memory (optional) Adding memory (optional) HINT : T o purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Y o u r c o m pu t e r comes with enough memory to run most of today’ s popular applications. Y ou may want to increase the comput er’ s [...]
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Page 50
50 Getting Started Adding memory (optional) If the computer is on, begin at step 1 ; otherwise, skip t o step 3 . 1 Click Start . (Sample Image) Shut down button 2 Click the Shut do wn button in the lower -right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off. 3 Unplug and remov e[...]
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Page 51
51 Getting Started Adding memory (optional) 6 Using a small Phillips screwdri ver , loosen the captiv e screw that secures the memory module slot cover . (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cover . 8 Place the screw and the cov er in a safe place so that you can retriev e them later . Static e[...]
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Page 52
52 Getting Started Adding memory (optional) 12 Pick up the memory module by its sides, av oiding any contact with its connector . Position the modul e tow ard the socket, aligning the connector ’ s notch with th e matching key in the socket. (Sample Illustration) Aligning the memory module with t he soc ket 13 Firmly press the mem ory module into[...]
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Page 53
53 Getting Started Adding memory (optional) 14 Once the module’ s connector is fu lly inserted into the socket, press downw ard on the top edge of the module to seat the module into the latches at the sides of the so cket. These latches should “snap” into place securely with the co rresponding cutouts in the side of the module. If the latches[...]
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Page 54
54 Getting Started Adding memory (optional) 16 Re-insert the main battery . For mo re information on inserting the main battery , see “Inserting a char ged battery” on page 117 . 17 T urn the computer right side up. Make sure to remov e the soft cloth from the work surface be fore restarting the computer . Always mak e sure your compute r and A[...]
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Page 55
55 Getting Started Adding memory (optional) Removing a memor y module If you need to remov e a memory modul e: 1 Complete steps 1 – 8 in “Installing a memory modu le” on page 49 to shut down the computer an d open the memory module slot cov er . Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer an[...]
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Page 56
56 Getting Started Adding memory (optional) 3 Gently lift the me m o ry module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory modu le slot cov er and secure it using the screw . 5 Re-insert the main battery . For mo re information on inserting the main battery , see “Insert[...]
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Page 57
57 Getting Started Recovering the Internal Stora ge Drive 7 Reconnect the cables. 8 Restart the computer . TECHNICAL NOTE: Y ou must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory mo d u l e , you can check that the computer has recognized the change. T o do this: ❖ Click [...]
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Page 58
58 Getting Started Recovering the Internal Stor age Drive The follo wing internal storage driv e reco very options are a v ailable: A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored b y running the recov ery utilities directly from you r internal storage driv e as described in the sections be[...]
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Page 59
59 Getting Started Recovering the Internal Stora ge Drive ❖ During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor . ❖ The T oshiba Recovery Wizard also provides the option of e rasing your internal storage drive, without restoring t he informa[...]
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Page 60
60 Getting Started Recovering the Internal Stor age Drive 3 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 4 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Defaul[...]
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Page 61
61 Getting Started Recovering the Internal Stora ge Drive 5 The Recov ery of Factory Defaul t Software screen appears. Select Recover to out-of-box state . (Sample Image) Reco very of F a ctory Defa ult Software scr een 6 Click Next . A confirmation message displays reminding you that all data will be lost during the recov ery process. Be sure to s[...]
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Page 62
62 Getting Started Recovering the Internal Stor age Drive Y ou can recover the C: driv e without affecting other partitions by either using the utilities stored on your computer’ s internal storage dri ve or b y using recovery D VD s / m ed i a , if you hav e created such media. T o recover using the f irst method, follo w the procedure belo w . [...]
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Page 63
63 Getting Started Recovering the Internal Stora ge Drive (Sample Image) Selecting a Pr ocess scr een 5 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing the hard drive partitions . (Sample Image) Reco very of F a ctory Defa ult Software scr een 6 Click Next . A confirmation message displays reminding you th[...]
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Page 64
64 Getting Started Recovering the Internal Stor age Drive 7 Click Next to be gin the recov ery . When the process is complete, a message displays, indicating that the C: dri ve has been recov ered. 8 Press any k ey on the keyboard to restart the computer . Recovering to a custom size partition Recovering to a custom size partition deletes all parti[...]
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Page 65
65 Getting Started Recovering the Internal Stora ge Drive 3 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 4 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Defau[...]
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Page 66
66 Getting Started Recovering the Internal Stor age Drive 5 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a custom size partition . (Sample Image) Reco very of F a ctory Default Software scr een 6 Use the on-screen arro w buttons in The size of driv e C: fi e ld to set the partition size. 7 Click Next . A confirmation[...]
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Page 67
67 Getting Started Recovering the Internal Stora ge Drive When you create recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be rest ored from this media. Any files that you created are not ba cked up on the recovery DVDs/media. Y ou will n[...]
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Page 68
68 Getting Started Recovering the Internal Stor age Drive 2 Select DV D or USB Fl ash from the drop-down lists next to “System Recovery Media” and “ Applicat ion Discs”, depending on the type of external media you want to use. Y ou cannot store your system’ s applications on the same drive or disc/disc set where the rest of the system rec[...]
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Page 69
69 Getting Started Recovering the Internal Stora ge Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to ex ternal media before executing the recovery (see " “Backing up your work” on page 103 ). During the internal storage drive recovery proces[...]
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Page 70
70 Getting Started Recovering the Internal Stor age Drive 2 Do one of the following: ❖ If your recov ery files are on D VDs, insert the f irst reco very D VD into your o ptional external writable optical d isc dri ve. Consult the documentation that came with your optical disc driv e to learn ho w to load the D VD while th e computer is po were d [...]
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Page 71
71 Getting Started Erasing the Internal Storag e Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery DVDs/media and back up your data to external media before erasing the internal storage drive. If you want to restore the internal storage[...]
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Page 72
72 Getting Started Checking the inte rnal stor age drive operating status ❖ Delete all partitions an d ov erwrite all sectors on the hard disk —This option deletes all data and then ov erwrites the entire internal storage dri ve for security purposes. This process may take se veral hours, depending on the size of your internal storage dri ve. ([...]
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Page 73
73 Getting Started Using the T ouchP ad™ 4 Click Disk Manageme nt . 5 Highlight the internal storage dri v e in the V olume list to display its status in the lower portion of the screen. Installing drivers and applications The T osh iba Application Installer allows you to reinstall the driv ers and applications that were original ly b undled with[...]
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Page 74
74 Getting Started Using the T ouchP ad™ (Sample Illustration) The T ouchP ad and associated con tr ol b uttons Refer to the table belo w for speci fic instructions on performing each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the T ouchPad or move a mouse connected to your com[...]
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Page 75
75 Getting Started Using the T ouchP ad™ Open or activate an item 1 Move the pointer to the item you want to open/activate. 2 Do one of the following: ❖ T ap the T ouchPad twice in rapid succession OR ❖ Press and release the primar y control button twice in ra pid succession (Sample Illustration) T ap twice to open Right-click an item 1 Move [...]
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Page 76
76 Getting Started Using the T ouchP ad™ Scroll continu ously (Circular scrolling) 1 Begin scrolling vertically or horizonta lly by sliding your finger along the right or bottom edge of the T ouchPad as described above. 2 Without lifting your finger from the T ouchPad, start moving your finger in a circular motion on the T ouchPad. 3 T o scroll i[...]
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Page 77
77 Getting Started Using the T ouchP ad™ Adjusting T ouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to ran dom locations on the screen. The on-screen pointer may also seem to automatical ly select text, click buttons, and activ ate other user interface elements. For help with these [...]
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Page 78
78 Getting Started Using external display de vices Using external display devices Y our computer comes with a built-in display , but you can also connect an external display device via the RGB (monitor) po rt. Connecting an external m onitor or projector Y ou can easily attach an external monitor or projector to your computer if you need a lar ger [...]
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Page 79
79 Getting Started Using an external k e yboard 2 While holding down Fn , press F5 repeatedly until the setting you want takes ef fect. Briefly pause each time you press the F5 ke y to allow time for the display to change. This hot key c ycles through the settings in the fo llo wing order (the last two options are a v aila ble if an external monito[...]
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Page 80
80 Getting Started Using a mouse Using a mouse Y ou m ay want to use a mouse instead of the computer’ s built-in T o uchPad™. Y ou can use a USB-compatible mouse. Connecting a printer Y our printer documentation may require you to install the printer software before physically connecting the printe r to your computer . If you do not install the[...]
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81 Getting Started T urning off the computer Setting up a printer Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play , follo w these steps to set it up for the first time. Y ou only need to set up t[...]
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82 Getting Started T urning off the computer Options for turning off the computer Depending on the operating sy stem installed, you have more than one option av ailable for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate command if you will not be using the computer for s[...]
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83 Getting Started T urning off the computer For information on ho w to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 86 . Sleep mode The Sleep command places the comput er into a po wer-saving mode. Sleep sa ves the current state of the computer to memory so that, when you restart the comp uter , you c[...]
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84 Getting Started T urning off the computer Using the Shut down command The Shut do wn command complet ely shuts down the computer without saving your work or the cu rrent state of th e computer . This command closes all open program s, shuts down the operating system, and then turns off your computer . T o turn off your computer using the Shut do[...]
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85 Getting Started T urning off the computer 2 Click Change plan s ettings under the po wer plan to be customized. The Edit Plan Settin gs window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click P ower b uttons and lid to display[...]
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Page 86
86 Getting Started T urning off the computer 5 Select the options you want from the drop-down lists. These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power . ❖ Lid close action Set this option to Shut down if you w ant the compu ter to shut down when you close the dis[...]
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Page 87
87 Getting Started T urning off the computer 2 Click Hibernate in the pop-up menu . The computer sav es the state of all open progr ams and f iles, turns of f the display , and then turns of f. Configuring Hibernation mode options Y ou can place the computer into Hibernation mode by either pressing the power b utton or closing the display panel. Y [...]
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88 Getting Started T urning off the computer 4 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options screen 5 Select Hibernate for the options you want. These options can be set separately for how they operate while the computer is running on battery power or while[...]
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Page 89
89 Getting Started T urning off the computer Starting again from Hibernation mode T o start up the computer from Hibernation mode, press the power button until the ON/OFF light gl o ws green. The computer returns to the screen(s) you were using. If you put the computer in Hib ernation mode by closing the display panel, you can start it again by ope[...]
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Page 90
90 Getting Started T urning off the computer T o use an y of these methods, you first need to enable them using the Power Options feature. 1 Click Start , Contro l Panel , System and Security , and then Po wer Options . The Po wer Options window appears. 2 Click Change pl an settings under the power plan to be customized. The Edit Plan Settin gs wi[...]
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91 Getting Started T urning off the computer 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 5 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options scr een 6 Select Sleep for the options you want. These opti[...]
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Page 92
92 Getting Started Customizing your comp uter’ s settings Starting again from Sleep mode T o start up the computer from Sleep mode, press the power b utton until the ON/OFF light glo ws green. The computer returns to th e screen(s) you were using. If you place the comput er in Sleep mode b y closing the display panel, you can start it again by op[...]
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Page 93
93 Getting Started Caring for your computer Moving the computer Before moving your computer, e ven across the room, make sure all dri ve acti vity has ended (the internal storage driv e and optical driv e indicator lights stop glowing) and al l external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the b[...]
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94 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage drive. If the netw ork you are using goes down and you must restart your [...]
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Page 95
95 Learning the Basics Using the ke yboar d ❖ Back up your files to ex ternal media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Ho wev er , if your internal storage drive suddenly fails, you will lose all the data on it unless you hav e a separate bac[...]
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Page 96
96 Learning the Basics Using the ke yboar d Character keys T y ping with the character ke ys is very much like typing on a typewriter , e xcept that: ❖ The space bar creates a space char acter instead of just passing ov er an area of the page. ❖ The lo wercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O an[...]
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97 Learning the Basics Using the ke yboar d F1 through F12 are called function keys because the y ex ecute programmed functions when pressed. Used in combin ation with the Fn key , fun ction keys marked with icons execute specific functions on the computer . For example, F n+F 9 turns the T ouchPad™ ON/OFF . For more information, see “Hot key f[...]
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98 Learning the Basics Starting a pr ogram Using the overlay to type numeric data The keys with the numbers on th eir right front are the numeric ov erlay keys. T o turn the numeric ov erlay on, press Fn and F11 simultaneously . The numeric overlay light on the system indicator panel glows when the numeric overlay is on. T o disable the numeric ov [...]
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Page 99
99 Learning the Basics Starting a pr og ram Starting a program from the Start menu When you install a prog ram, the operating syst em usually puts an icon in the Al l Programs menu. T o start a progr am that has an icon in the All Programs menu, foll o w these steps, which use the W indows ® W ordPad program as an example: 1 Click Start , and then[...]
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100 Learning the Basics Starting a pr ogram 4 In the right part of the wi ndo w , double-click the folder containing the program, in this case Program Files . W indows ® Explorer shows the contents of the Program Files folder on the right side of the windo w . 5 In the right part of the window , double-clic k Windo ws NT . 6 In the right part of t[...]
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101 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, sav e your work on the internal stor age driv e, external media, fla sh media, or optical disc. This is one of the most imp ortant rules of computing. When you turn of f the computer using the Sleep or Hibernate commands, your wor[...]
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102 Learning the Basics Printing your work File names The W indo ws ® operating system supp orts long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more th an eight characters. Y ou may use all the letters, numb ers, and other character[...]
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103 Learning the Basics Backing up your work 2 Click on the arrow in the upper -left corner of your W indows ® -based application to display th e drop-do wn menu, and then click Print . The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For e xample, the range of pages and number of copies to p[...]
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104 Learning the Basics T oshiba’ s online r esour ces Restoring your work T o restore information from your backup media to your internal storage driv e, use the Restore option in the Windo ws ® Backup and Restore program. Look in the online Help or your op erating system documentation for informati on on restoring files. (Sample Image) Bac kup[...]
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105 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your com puter while trav eling. T oshiba’ s energy-saver design Y our co mputer enters a low-po wer suspension mode when it is not being used, thereby conserving energy and sa ving money in the process. It has a number of other features that enhanc e its energy ef ficiency [...]
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Page 106
106 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and do es not indicate the battery life that will be obtained b y any indi vidual user . Actual battery life may vary co nsiderably from specifications depending on pro duct model, configuration, applications, po wer manag[...]
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107 Mobile Computing Char ging ba tteries TECHNICAL NOTE: Depending on your system, the R TC batter y may only charge while the computer is turned on. Power management Y our co mputer ships with the p o wer management op tions preset to a configuration that will prov ide the most stable opera ting en vironment and optimum system performan ce for bo[...]
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108 Mobile Computing Char gi ng batteries Charging the main battery T o charge the main battery while it is in your computer , plug the computer into a li ve electrical ou tlet. The battery char ges whether the computer is on or off. TECHNICAL NOTE: The recharging of the batter y cann ot occur when your computer is using all of the pow er provided [...]
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Page 109
109 Mobile Computing Monitoring main battery power T o rechar ge the R TC battery , plug th e computer into a li ve electrical outlet and leav e the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display [...]
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110 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light or power button light flashes amber , it indicates that the system is suspended (us ing the Windows ® operating system Sleep command). (Sample Illustration) P ower and batt ery light locations P[...]
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111 Mobile Computing Monitoring main battery power Determining remaining battery power Wait a few moments after turning on the computer before trying to monitor the remaining battery power . The computer needs this time to check the battery’ s remaining capacity and perform its calculations. Mov e the pointer ov er the po wer icon in the notifica[...]
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Page 112
112 Mobile Computing Monitoring main battery power Setting batter y notifications Y ou can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery po wer has been reached. Y ou can also set the computer to enter Sleep mode or Hibernation mode or to complet ely po wer do wn when the notif ica[...]
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113 Mobile Computing Monitoring main battery power ❖ How much you use the internal storage dri ve or other optional devices ❖ Where you are using the computer , since operating time decreases at lo w temperatures There are v arious ways in which you can conserv e power and extend the operating time of your battery: ❖ Enable Sleep or Hibernati[...]
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114 Mobile Computing Monitoring main battery power 2 Select an appropriate plan for your work en vironment or create your own custom plan. 3 Click Create a po wer plan in the left pane to set up a new plan. T o edit a plan or to edit advanced settings, continue to the following steps: 4 Click Change pl an settings to choose the plan you want to edi[...]
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115 Mobile Computing Using the T OSHIB A eco power plan 3 Release the Fn key . The hot key card disappears. Y ou are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped w ith the T oshiba eco po wer plan. Operating the computer with th is po wer plan enabled reduces electrical power consumption by slightly lo wering[...]
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Page 116
116 Mobile Computing Changing the main battery Removing the battery from the computer T o remove the battery: 1 Sav e your work. 2 T urn of f the computer or place it in Hibernation mode according to the instructions in “Using and configuring Hibernatio n mode” on page 86 . 3 Unplug and remov e any cables connected to the computer , including t[...]
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117 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoi[...]
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118 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the battery r elease lock 4 T urn the computer right side up. 5 Reconnect any cables that were remov ed in step 3 of “Removing the battery from the computer” on page 116 . 6 Restart the computer . T aking ca[...]
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119 Mobile Computing T aking car e of your battery ❖ T o replace the main battery , use an identical battery that you can purchase through the T oshiba W eb site at accessories.toshiba.com . ❖ A rev erse polarity condi tion should be avoided with all batteries. The main battery is designed so that it cannot be installed in r e verse polarity . [...]
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Page 120
120 Mobile Computing Disposing of used b atteries ❖ If you are not going to use the computer for more than eight hours, disconnect the A C adaptor . ❖ Store spare battery packs in a cool dry place out of direct sunlight. Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main batt[...]
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121 Mobile Computing T raveling tips T o shiba is dedicated to preservi ng the en vironment by sponsoring Call2Recycle™ , a program of the Rechar geable Battery Recycling Cor por atio n. For more information and for drop-of f locations, visit www .rbrc.org or call 1-800-822- 8837. Notice regarding CR coin cell batteries, applicable to California,[...]
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122 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indows ® operating system. Y ou can use its features to start programs, find documents, set up system componen ts, and pe[...]
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123 Exploring Y our Computer’ s Features Exploring the desktop Finding your way around the desktop Y our computer’ s desktop includes sev eral standard features: icons, Start button, taskbar , notification area, and background pattern. (Sample Image) W indows ® oper ating system desktop Icons An icon represents a folder , file, or program that[...]
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124 Exploring Y our Computer’ s Features Explorin g the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Re cycle Bin to hold these files. In this case, Windows ® will prompt you to either permanently delete the file(s) or cance[...]
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125 Exploring Y our Computer’ s Features Setting up for communications T o make a program or window the currently activ e one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and di splays notifications. T o learn more about each task, po siti[...]
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Page 126
126 Exploring Y our Computer’ s Features Explor ing audio feat ur es When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common W i-Fi ® networking problems, see “W ireless networking problems” on p age 168 . Connecting your computer to a network Y ou can conn ect your computer to a network to increase it[...]
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127 Exploring Y our Computer’ s Features Explorin g audio featur es 3 Click the Start Recording button. 4 Speak normally into the microphon e. For better sound quality , you may need to speak closer to the internal microphone. 5 When you hav e f inished recording, click the Stop Recording button. The Sa ve As dialog box appears. 6 T o sa ve the f[...]
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Page 128
128 Exploring Y our Computer’ s Features Using the W eb Camera Using the W eb Camera Y our computer may come with a built-in W eb Camera. W ith this W eb Camera you can do the following: ❖ T ake pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖ Hav e video co[...]
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129 Exploring Y our Computer’ s Features Using the Memory car d r eader Inserting memory media The follo wing instructions apply to all types of supported media devices. 1 T urn the media so that the cont acts (metal areas ) are face do wn. 2 Push the media into the ad apter until it locks in place. (Sample Illustration) Inserting memory med ia W[...]
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130 Exploring Y our Computer’ s Features Using the Memory car d r eader 3 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media might still be in progress and your data c[...]
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131 Chapter 5 Utilities Y our comp uter includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T o gether , these allo w you to ascerta in certain sys tem details, set additional options, or change de fault options. These utilities are described in this chapter . The utilities described in th[...]
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132 Utilities TOSHIB A Assist ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service St ation ❖ TOSHIB A PC Health Monitor TOSHIBA Assist The TOSHIB A Assist pro vides qui ck access to computer functions and allows you to customize a range of com puter settings. T o access TOSHIB A Assist, click Start , All Programs , TOS HI BA , Utilitie s , and then [...]
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133 Utilities TOSHIB A Assist The TOSHIB A Assist of fers four categories of options: ❖ Connect ❖ Secure ❖ Protec t & Fix ❖ Optimize Connect The feature a vailable in this category is: ❖ Bluetooth ® Settings (Sample Image) T OSHIBA Assist window – Connect tab[...]
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134 Utilities TOSHIB A Assist Secure The features av ailable in this category are: ❖ Supervisor password ❖ User password (Sample Image) T OSHIBA Assist window – Secur e tab[...]
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135 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this category are: ❖ TOSHIB A PC Diagnostic T ool Utility ❖ TOSHIB A HDD Protection Utility (Sample Image) T OSHIBA Assist window – Pr otect & Fi x tab[...]
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136 Utilities TOSHIB A Assist Optimize The features av ailable in this category are: ❖ Mouse Utility ❖ TOSHIB A Accessibility ❖ TOSHIB A Hardware Setup (Hardware Settings) ❖ TOSHIB A eco Utility™ ❖ USB Sleep and Charge Utility (Sample Image) T OSHIBA Assist window – Optimize tab[...]
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137 Utilities TOSHIB A Recovery Media Cr eator TOSHIBA Recovery Media Creator The TOSHIB A Reco very Media Creator utility enables you to create recovery D VDs/media that can be used to retu rn your system to its out-of-box state, if necessary . For detailed information on using the utility to create recovery D VDs/media, see “Creating recov ery [...]
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138 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSHIB A sup ports sev eral types of passwo rds on your computer: ❖ An instant password?[...]
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139 Utilities Setting passwor ds Using a supervisor password A supervisor password pre vents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re[...]
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140 Utilities Setting passwor ds 6 Click OK . The supervisor password u tility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK . 8 Restart the system to complete the process. Deleting a supervisor password T o delete a supervisor passwor d: 1 Click Start , All Programs , TOSH IBA , Utilities , and then TO[...]
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141 Utilities Setting passwor ds T o re gister a password for the power -on password functions: 1 Click Start , All Programs , TOSH IBA , Utilities , and then TOSHIB A Assist . The TOSHIB A Assist windo w appears. 2 On the left side, click the Secure tab . 3 Click the User Password icon. 4 Click Registered . 5 Enter your pas sword, and then enter i[...]
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142 Utilities TOSHIB A PC Dia gnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose problems with devices in your computer . Refer to the online Help documentatio n within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and [...]
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143 Utilities TOSHIB A HDD Pr otection Utility TOSHIBA HDD Protection Utility The TOSHIB A HDD Protection Utility controls your computer’ s hard disk dri ve (HDD) protection feature, which parks the HDD whene ver motion is detected on the computer . Using this utility , you can enable or disable hard disk driv e (HDD) protection, an d set the mot[...]
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144 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click Start , Contro l Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Op timize tab of TOSHIB A Assist . The Mouse Properties screen[...]
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145 Utilities T O S H I BA H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is the TOSHIB A configuration management tool av ailable through th e W indows ® operating system. T o access it: ❖ Click Start , All Programs , TOSH IBA , Utilities , and then HWSetup , or click the TO S HI BA Ha rdw a re S et ti ng s icon in the O[...]
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146 Utilities TO S H I BA H a rd w a re S e t u p Select the boot device b y pressing the arro w keys, then pressing the Enter key . Since the system is a quick-booting sy stem, you must press the keys immediately after pressing the power button. ❖ Display —Allows you to change various default settings for the built-in display When the computer[...]
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147 Utilities USB Sleep and Char ge Utility USB Sleep and Charge Utility This utility displays w hether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function. ” It also displays the remaining battery capacity . Starting the USB Sleep and Charge Util[...]
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148 Utilities USB Sleep and Char ge Utility ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However , some [...]
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149 Utilities USB Sleep and Char ge Utility Enabling USB Sleep and Charge This utility can b e used to enable or d isable the USB Sleep an d Charge function. T o enable this function, select the Enable USB Sleep and Char ge check box in the utility . T o d isable this function, de-select the check box. Y ou can also control whether charging takes p[...]
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150 Utilities TOSHIB A Accessibility With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging devic e. TOSHIBA Accessibility The TOSHIB A Accessibility [...]
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151 Utilities TOSHI BA eco Utility™ TOSHIBA eco Utility™ The TOSHIB A eco Utility™ monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the T OSHIB A eco Utility™, do one of the follo wing: ❖ Click Start , All Programs , TOSH IBA , Utilities , and[...]
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Page 152
152 Utilities TOSHIB A Service Station TOSHIBA Service Station The TOSHIB A Service Station helps you keep your ne w computer running at its best by notifying you when updated software, firmw are, documentation or othe r information is a vailable for your computer . The TOSHIBA Service Station will alert you when updates are av ailable, and you can[...]
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153 Utilities TOSHIB A PC Health Monitor Y ou may disable the TOSHIB A PC Health Monitor at an y time by uninstalling the software via t he W indo ws ® Control Panel. Doing so will automatically delete all collected inform ation from the internal storage dri ve. The TOSHIB A PC Health Mo nitor software does not extend or modify TOSHIB A's obl[...]
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154 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help fro m your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are most li[...]
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155 If Something Goes Wrong Pr oblems when you turn on the computer 2 Click the A pplications tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, c[...]
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156 If Something Goes Wrong Pr oblems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indows normal ly . This can happen if the computer was put into Sl eep mode and the battery has discharged. If you performed a s[...]
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157 If Something Goes Wrong The W indo ws ® operating system is not working If the trickle-charging does not prov e ef fectiv e, visit the T oshiba W eb site at pcsupport.tosh iba.com and see the Support Bulletin Step-Charging the computer ’ s battery (click the Ask Iris ® link and search for the s upport b ulletin by name). 4 Connect the A C a[...]
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158 If Something Goes Wrong The W indo ws ® operating system is not working ❖ The operating system responds dif ferently from the normal routine. ❖ The screen does not look right. Unless a hardware de vice has failed, problems usually occur when you change the system in some way such as installing a ne w program or adding a device. If you expe[...]
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159 If Something Goes Wrong The W indo ws ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is v ery slow . Many f actors contribute to the speed with which you can surf the Internet. They include: modem speed, telepho[...]
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160 If Something Goes Wrong F ixing a pr oblem with De vice Manag er Fixing a problem with Device Manager Device Manager pro vides a way to check and change the configuration of a de vice. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for a[...]
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161 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or e ven software related. It is w orthwhile checking for these firs t: 1 Click Start , and then click the Shut do wn button in the lower -right corner of the Start menu. The computer shuts do wn comp[...]
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162 If Something Goes Wrong P ower and the batteries The A C adaptor and power cord/c able work corr ectly , b ut the battery will not charge. The battery does not charge while the computer is consuming full po wer . Try tur ning of f the computer . The battery may not be inserted correctly in the com puter . Turn of f the computer , remo ve the ba[...]
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163 If Something Goes Wrong K e yboar d pr oblems Keyboard problems If, when you type, strange things happen or nothin g happens, the problem may be related to the keyboard itself. The keyboard pr oduces unexpected characters. A keypad o verlay may be on. If the numlock light or cursor control ov erlay light is on, press Fn + F 10 to turn off the c[...]
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164 If Something Goes Wrong Display pr oblems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’ s po wer cord/cable is f irmly plugged into a working p o wer outlet. ❖ Check that the cable connecting the external monitor to th e computer is fi rmly attached. ❖ T ry adjusting the contras[...]
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165 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on yo ur TFT display when y ou turn on y our compu ter . Small bright dots may appear on your screen display when you turn on your computer . Y our disp lay contains an extremely lar ge number of thin-film transistors (TFT) and is manufactured using high-precision[...]
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166 If Something Goes Wrong Sound system pr oblems 6 Y ou can choo se one or both options: ❖ Automatically f ix f ile system erro rs ❖ Scan for and attempt reco very of bad sectors 7 Click Start . Error- checking tests and repairs the storage driv e. Y our hard disk seems very slo w . If you hav e been using your comput er for a long time, your[...]
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167 If Something Goes Wrong Printer pr oblems Printer problems This sectio n lists some of t he most common pr inter problems . The printer will not print. Check that the printer is connected to a working po wer outlet, turned on and ready (on line). Check that the printer has plenty of paper . Some printers will not start printing when there are j[...]
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168 If Something Goes Wrong W ireless networking pr oblems Wireless networking problems This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi ® ) networking. The terms and concepts used assume a bas ic understanding of networks, and may be for more advanced users. If you need assistance or if you [...]
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169 If Something Goes Wrong Develop good computing habits 3 Enter IPCONFIG / ALL and press Enter . The IP address for each activ e network adapter will be displayed. ❖ Connect your computer directly to your router or broadb and modem, by plugging a standard CA T5 Ethernet patch cable (sold separately) into you r computer's RJ45 Ethernet port[...]
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170 If Something Goes Wrong Develop good computing habits Some people use a combination of th ese methods, backing up all fi les to tape weekly an d cop ying critical files to external media on a daily basis. If you hav e installed your own programs, you should back up these programs as well as your data file s. If something goes wrong that require[...]
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171 If Something Goes Wrong Develop good computing habits Follo w these steps to create a restore point using the System Restore utility: 1 Click Start , Contro l Panel , System and Security , and then System . 2 In the left pane, clic k System protection . The System Protecti on tab of th e System Properties windo w appears. 3 Click Create... 4 In[...]
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172 If Something Goes Wrong Develop good computing habits 6 Click Finish , and then Ye s to begin the system restore. Y our Windo ws ® operating syst em configuration will no w be restored to the state it was in when the chosen re store point was created, and then the computer wi ll be automatically restarted. Backing up your data or your entire c[...]
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173 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a fe w tips to help ensure safe and easy installation of ne w hardware (printers, pointing devices, e xternal hard drives, optical disc dri ve writers, scanners, etc. ) and software (applications like Microsoft ® Off ice and Adobe ?[...]
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174 If Something Goes Wrong Develop good computing habits 5 Use the new hardw are or software for a while, noting any new problems. Mak e sure that your critical application s (email, business applications, etc.) are working correctly , and verify that important de vices are still functioning. 6 For each additional hardware or software item, repeat[...]
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Page 175
175 If Something Goes Wrong If you need further assistance If you need further assistance If you have follo wed the recomm endations in this chapter and are still having problems, you may n eed additional technical assist ance. This section contains the step s to take to ask for help. Before you contact T oshiba Since some problems m ay be related [...]
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176 If Something Goes Wrong Other T oshiba Internet W eb sites ❖ Name and version of the program in volv ed in the problem along with its i nstallation media ❖ Information about what you were doing w hen the problem occurred ❖ Exact error messages and when they occurred For technical support, call the T o shiba Customer Support Center: W ithi[...]
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177 If Something Goes Wrong T oshiba’ s worldwide of fices For more information on additio nal T oshiba world wide locations, please visit: www .toshiba. co.jp/i ndex. htm . Italy Centro Direzionale Colleoni Palazzo Perseo Vi a P a r a c e l s o 1 0 20041, Agrate Brianza Milano, Italy Jap an T oshiba Corporatio n, PCO-IO 1-1, Shibaura 1-Chome Min[...]
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Page 178
178 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and TO SHIB A Cards provi de a quick way to modif y selected system functions and to launch applications. There are two types of T OSHIB A Cards: Hot Ke y Cards and Application Cards. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ M[...]
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Page 179
179 Hot Keys /TOSHIBA Car ds Hot K e y Car ds 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . The Cards appear when you press the Fn key . Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. Hot keys have a legend on the key indicating the option o[...]
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Page 180
180 Hot Keys/TOSHIBA Cards Application Car ds 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: Not all functions are supported on all models. TOSHIB A Assist For more information, refer to “TOSHIB A Assist” on page 132 . TOSHIB A HDD Protection utility For more information, refer to “TOSHIB [...]
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Page 181
181 Hot Keys /TOSHIBA Car ds Application Cards 5.375 x 8.375 ver 2.3 Using the Application Cards T o launch an application using the Application Cards: 1 Press and hold the Fn ke y . The TOSHIB A Cards display at the top of the screen. (Sample Image) TOSHIB A Car d display 2 Click the “stacked” card on the far right of the display . The Applica[...]
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182 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 3 The Card Case displays tw o rows of Cards. Cards that appear solid (not tr ansparent) in the bottom ro w are enabled and can be selected when the Application Cards are displayed. The top row contains all of the disabled cards. 4 T o enable a card, drag it from the top row to the [...]
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Page 183
183 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Lock (Instant security) The Fn + F1 hot key function acti v ates instant security . The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer . or Fn + This TOSHIB A Card or hot ke y blanks the display . Selecting th[...]
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Page 184
184 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIB A Card or hot ke y displays the power plans and cycles through the power plans. The properties of each po wer plan, and the po wer plans that are displayed by this function, are set in the Power Options window . Selecting this Card or pressing the hot[...]
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Page 185
185 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIB A Card or hot k e y places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep m ode” on page 89 . Selecting this Card or pressing the hot ke y displays the following options: (Sample Imag[...]
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Page 186
186 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIB A Card or hot k e y places the computer into Hibernatio n mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page 86 . Selecting thi[...]
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187 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or Fn + This TOSHIB A Card or hot ke y cycles through the p o w e r - o n di s pl a y op t i o n s (only the f irst option is av ailable when you do not hav e an external monitor attached) (the last option is a vailable only if you are in Extended Display [...]
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188 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-i[...]
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Page 189
189 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIB A Card or hot ke y enables/disables th e optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the W i-Fi ® module. ❖ Bluetooth ® * enabled—Enables jus[...]
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Page 190
190 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling the T ouchPad™ or Fn + This TOSHIB A Card or hot ke y enables/disables th e T o uchPad™. For more information on using the T ouchPad, see “Using the T o uchPad™” on page 73 . Selecting this Card or pressing the hot key displays the following options:[...]
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191 Hot Keys /TOSHIBA Car ds Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key turns th e cursor control overlay on and of f. Fn + This hot key turns th e numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot ke y reduces the icon sizes on the deskt op or the font s[...]
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192 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our co mputer ships w ith the correct power su pply for th e country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v arious parts of the world. USA UL ap prove d Canada CSA approv ed United Kingdom BS app rove d Europe VD A app[...]
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Page 193
193 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide. AC Alt ernating Current BIOS Basic Input/Output System bps bits per second CD compact disc CD Compact Disc CD-R OM Compact Disc Read-Only Memory CD-R W Compact Disc Re wri[...]
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Page 194
194 Glossary DIMM Dual Inline Memory Mod ule DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - RO M Digital V ersatile (or V ideo) Disc Read-Only Memory EPR OM Erasable Programmable Read-Only Memory eSA T A external Serial Advanced T echno logy Attachment FAT File Allocation T able FCC Federal Communicat io[...]
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Page 195
Glossary 195 RO M Read-Only Memory RT C Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s The follo wing terms may appear in th is User’ s Guide. A active-mat[...]
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Page 196
196 Glossary B backup —A copy of a f ile, usually on a remov able disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication de vice, such as a printer or mo dem, transmits info rmation. Baud rate i s the number of signal changes per second (not necessaril[...]
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Page 197
Glossary 197 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’ s main memory . See also CPU cach e, L1 cach e, L2 cach e. CD —An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Onl y Memory) ?[...]
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Page 198
198 Glossary CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs. See also cach e, L1 cach e, L2 cach e. cursor —An on-screen symbol (usually a flashing vertical line) that indicates the position wher[...]
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Page 199
Glossary 199 document —An y file created with an appl ication and, if sav ed to disk, gi ven a name by which it can be retrie ved. See also fil e . double-click —T o press an d release the pointing device’ s prim ary b utton rapidly twice without moving the pointi ng de vice. In the Windo ws ® operating system, this refers to th e pointing d[...]
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Page 200
200 Glossary F fil e —A col lection of related information , sav ed on disk wit h a unique name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r ag e d r ive that keeps track of the location of stored files. fil e n a m e —A set of characters t[...]
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Page 201
Glossary 201 H DM I ( High-Definition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control) —One A/V component can control another while using this funct ion, if connected wit[...]
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Page 202
202 Glossary LAN (Local Area Network) —A group of com puters or other devices dispersed ov er a relati vely limited area and connected by a communications link that enables any de vice to interact with an y other on the network. LED (Light Emitting Diode) — A solid state lamp (SSL) that uses light- emitting diodes (LEDs) as the source of li ght[...]
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Page 203
Glossary 203 motherboard —The computer’ s main circuit board that contains the processor , memory , and other primary com ponents. MS-DOS pr ompt —See system pr ompt. multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video i[...]
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Page 204
204 Glossary password —A unique string of characters en tered by a user to v erify his or her identity to the computer or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards pro vide functions such as modem, fax/modem, hard disk drive, netw ork adapter, sound card, or SCSI adapte[...]
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Page 205
Glossary 205 Random Access Memory —See RAM. Read-Only Memory —See RO M . reb oo t —See bo ot , re s t a r t . removable disk —A disk that can be remo ved from a disk dri ve. A diskette is one example of a remo v able disk. res ol ut io n —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. [...]
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Page 206
206 Glossary shortcut —See k eyboar d shortcut . Sleep —A feature of some W indo ws ® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left of f when you turn the computer on again. software —Se e pr ogram. Compare har dwar e . solid state driv e —A d ata stora[...]
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Page 207
Glossary 207 W We b —See W orl d W i de W eb . Wi- F i ® —A registere d trademark term of the Wi -Fi Alliance that stands for W ireless Fidelity , and is anot her term for the communication protocol to permit an Ethernet connect ion using wireless communication components. W orld Wide W eb (www) —The worldwide network of W eb si tes linked t[...]
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Page 208
208 Index A A C adaptor 43 A C po wer (DC-IN) connecting adaptor 44 A C power light 43 Alt keys 96 Application Cards 180 audio fil e s 126 audio features 126 B backing up files 95 battery Call2Recycle™ 121 changing 115 charge indicator light 45 , 109 charge not lasting 162 charging 45 , 108 conserving po wer 112 disposal 120 installing 11 5 , 117[...]
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Page 209
209 Index caring for 92 cleaning 92 moving 93 running on battery power 105 setting up 42 , 50 warning resume failure messag e 156 computer lock 93 computing habits troubleshooting 169 computing tips 94 connecting A C adaptor 43 po wer cord/cable 44 printer 80 Ctrl keys 96 D data/entire system backup troubleshooting 172 desktop creating new icon 123[...]
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Page 210
210 Index hot key 186 starting again from 89 hot key disabling or enabling T ouchPad™ 190 disabling or enabling wireless devices 189 display brightness 188 enlarge desktop icons 191 enlarge font size 191 Hibernatio n mode 186 keyboard o verlays 191 Lock (Instant security) 183 Output (Display sw itch) 187 po wer plan 184 reduce deskto p icons 191 [...]
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Page 211
211 Index monitor problems monitor not working 164 mouse installing 80 mouse utility 144 N networking wireless 125 notification area 125 O other documentatio n 38 ov erlay keys 97 P password deleting a supervisor 140 disabling a user 141 setting a user 140 supervisor set up 139 types 138 passwords instant, using 138 setting 138 port monitor 78 powe[...]
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Page 212
212 Index URL address not found 159 USB Sleep and Charge not working 174 USB W akeup function does not work 174 warning resume failure 156 W indows® operating system not wor kin g 157 program, starting 98 programs not running correctly 166 projector 78 connecting 78 R real-time clock (R TC) battery 106 recording sounds 126 recording sounds 126 rec[...]
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Page 213
213 Index TOSHIB A eco po wer plan Using 115 TOSHIB A eco Utili ty™ 151 TOSHIB A Hardware S etup 145 TOSHIB A HDD Pr otection Utility 143 T o shiba online resources 104 TOSHIB A PC Diagnosti c T ool Utility 142 TOSHIB A PC Health Monitor 152 TOSHIB A Recov ery Media Creator 137 TOSHIB A Service St ation 152 T o uchPad™ adjusting setting s 77 di[...]