English dropdown-ico

Toshiba Network Viewer manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba Network Viewer, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Toshiba Network Viewer one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Toshiba Network Viewer. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Toshiba Network Viewer should contain:
- informations concerning technical data of Toshiba Network Viewer
- name of the manufacturer and a year of construction of the Toshiba Network Viewer item
- rules of operation, control and maintenance of the Toshiba Network Viewer item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba Network Viewer alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba Network Viewer, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba Network Viewer.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Toshiba Network Viewer item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    1 Toshiba LAN connected MFPs with N etwork Viewer, ImageVision2000 or SmartLink2000 The Toshiba Network Viewer, ImageVision2000 a nd SmartLink2000 products support the following Toshiba MFPs when connected using a Network Interface Card [NIC]: Toshiba DP120F Toshiba DP125F Toshiba e-STUDIO16 Toshiba e-STUDIO20 Toshiba e-STUDIO25 • TCP/IP is used [...]

  • Page 2

    2 Depending on whether or not the LAN has a DHCP se rver to automatically assign IP addresses and related items. • Program|Menu Æ INITIAL SETUP Æ NETWORK Æ TCP/IP Æ HOST NAME = “Domain Name” setting defined for device driver in Ne twork Viewer, ImageVision2000 or Sm artLink2000. • Program|Menu Æ INITIAL SETUP Æ NETWORK Æ E-MAIL Æ E-[...]

  • Page 3

    3 By default the device driver for Tos hiba MFPs connect ed via a LAN will detect the IP being used by the Toshiba MFP each time the driver st arts because the “Determine IP Address every time driver loads” option is selected: So, after detecting the Toshiba MFP during installati on (or entering the IP assi gned to it at that time manually) the[...]

  • Page 4

    4 1.1.1.3. SUBNET MASK This should be a valid net mask for the local network, e.g. 255.255.255.0. The Network Administrator should be able to tell you what this should be, or you could try running IPCONFIG.EXE on a LAN PC to see what it is set to on the PC – it may be the sam e for the Toshiba MFP. 1.1.1.4. DEFAULT GATEWAY The local network'[...]

  • Page 5

    5 If you only want to use the Toshiba MFP to se nd faxes from ImageVision2000/Sm artLink2000 and do not have an SMTP server IP to use for sending emails from the Toshiba MFP then set the IP of the PC where ImageVision2000/SmartLink2000’s device driv er for this Toshiba MFP is running. 1.1.3. FTP 1.1.3.1. FTP SERVER LOGIN NAME = “FTP User” set[...]

  • Page 6

    6 match the FTP SERVER LOGIN NAME and FTP SERVER LOGIN PASSWORD settings on the MFP using the MFP’s front panel: • Program|Menu Æ INITIAL SETUP Æ NETWORK Æ FTP Æ FTP SERVER LOGIN NAME • Program|Menu Æ INITIAL SETUP Æ NETWORK Æ FTP Æ FTP SERVER LOGIN PASSWORD • If you change the FTP SERVER LOGIN NAME or FTP SERVER LOGIN PASSWORD sett[...]

  • Page 7

    7 Checking Communication Check NIC is receiving power Check the LED indicators on the Toshiba MFP’s NIC: • Green LED is lit while the NIC is properly connected to the LAN • Amber LED blinks while data is being communicated Check the PC where Network Viewer, Imag eVision2000 or Smar tLink2000 will run can “see” the Toshiba MFP At the Netwo[...]

  • Page 8

    8 • Press ENTER Windows 2000/XP • Start a command prompt: Click “Start, Programs, A ccessories, Command Prom pt” • Type: TELNET 127.0.0.1 25 • Press ENTER If there is no SMTP server running you s hould see a message box saying something like: Could not open a connection to 127.0.0.1 This is good, there is no existing SMTP server running[...]

  • Page 9

    9 If you don't see this line… • Ensure that the Network Viewer/ImageVision2000/ SmartLink2000’s device driver is running (check the “Devices” folder) • Examine the Windows System Tray for the Networ k Viewer/SmartLink2000 device driver’s icon – it looks like a prin ter on a LAN cable. Double click the icon to open the dr iver?[...]

  • Page 10

    10 Double click the icon to open the dr iver’s status window then click the “General” tab and make sure it says “Waiting for job …” • Check that no firewall is running on either PC th at prevents connections to port 25 on the Network Viewer/SmartLink2000 PC from the other PC. Type “QUIT” and press ENTER to exit TELNET. Check that [...]

  • Page 11

    11 what is wrong e.g. “No active device” or “N o device to deliver by sel ected distribution method” might indicate that the device driver is not running – to correct this problem, open “Devices” folder, select the device a nd click the green “S tart” button in the “Devices” folder’s toolbar. 3. If the job fails immediately [...]

  • Page 12

    12 • Collect the .DEV file from the main Imag eVision2000/SmartLink2000 program files folder named after your device. • Collect a Function List printed by the Toshiba MFP Send all the above to support@wordcraft.com for review. Check can read setup da ta from Toshiba MFP in to Network Viewer/SmartLink2000 1. Start Network Viewer, ImageVision2000[...]

  • Page 13

    13 7. If the above doesn’t appear or an error such as “Invalid cr edentials for setup” appears: • Check that the INITIAL SETUP Æ NETWORK Æ FTP Æ FTP SERVER LOGIN NAME setting on the Toshiba MFP matche s exactly th e “FTP User” setti ng defined for the device driver. • Check that the INITIAL SETUP Æ NETWORK Æ FTP Æ FTP SERVER LOG[...]

  • Page 14

    14 e.g. C:Program FilesUnimessage Pro C:Program FilesSmartLink 3. Locate the .DEV file named after the device driver you have defined in Network Viewer/ImageVision2000/SmartLink2000 to communicate with and control the LAN connected Toshiba MFP. 4. Open this file using any availabl e text editor, e.g. Windows NotePad. 5. Add the following two li[...]