Toshiba PSC0YU-019002 manual

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Table of contents for the manual

  • Page 1

    GMAD00246010 03/10 If you need assistance: ❖ T oshiba’ s Support W eb site pcsupport.toshiba.com ❖ T oshiba Customer Support Center Calling within the United States (800) 457 -7777 Calling from outside the United States (949) 859 -4273 For more in formation, see “If Something Goes Wrong” on page 157 in this gui de. Satellite ® C640/C650 [...]

  • Page 2

    2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Satellite ® C640/C650 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased m[...]

  • Page 3

    3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]

  • Page 4

    4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce received, including interference that may cause undesired operatio n. Contact either: ❖ T oshiba’ s Support W eb si[...]

  • Page 5

    5 5.375 x 8.375 ver 2.3 Connection to party line service is subject to state tarif fs. Contact the state public utility commission, public se rvice co mmission or corpor ation commission for information. T elephone Company Procedures The goal of the telephone company is to pro vide you with the best service it can. In order to do this, it may occas[...]

  • Page 6

    6 5.375 x 8.375 ver 2.3 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer . Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable yo ur alarm equipment. If you hav e [...]

  • Page 7

    7 5.375 x 8.375 ver 2.3 3 The standard connecting arrangemen t (telephone jack type) for this equipment is jack t ype(s): USOC RJ11C. Wireless Interoperability The TOSHIB A W ireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology , an[...]

  • Page 8

    8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health W ireless LAN products, like other radio de vices, emit radio frequency electromagnetic energy . The lev el of energy emitted by W i reless LAN devices howe ver is f ar much less than the elect romagnetic energy emitted by wireless devices lik e for example mobile phones. Because W ireless LAN p[...]

  • Page 9

    9 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RS S 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is located or pointed such that it does not emit RF field in exces s of Health Canada limits for the general population; consu lt Safety Code 6, obta inable from Health C[...]

  • Page 10

    10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to the follo wing Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsib le for CE-Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many . The European Union WEEE (W a[...]

  • Page 11

    11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem W arning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been ap prov ed to [Commission D ecision “CTR21”] for pan- European single terminal connection to the Public Switched T elephone Network (PSTN). Howe ver , due to dif fe[...]

  • Page 12

    12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.5 MHz for second generation low-po wer data communicatio n systems such as this equipment ov erlaps that of mobile object identifi cation systems (premises radio station and specified lo w-power radio station). 1. Sticker Please put the f[...]

  • Page 13

    13 5.375 x 8.375 ver 2.3 The indication sho wn belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIB A Direct PC Monday – Frid[...]

  • Page 14

    14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is de pendent on what type of wi reless de vice is in your computer . Not all devices are avai lable on all models. Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is approv ed to the radio standard by the count[...]

  • Page 15

    15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 622ANHMW and 633ANHMW Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Malawi Malaysia Malta Martinique Mayotte Mexico [...]

  • Page 16

    16 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Albania Argentina CNC: 693 GI/2007 3655 GI/2007 Australia A[...]

  • Page 17

    17 5.375 x 8.375 ver 2.3 Europe - Restrictions for us e of 2.4 GHz Frequencies in European Community Countries Ukraine United Kingdom Uruguay USA V enezuela V ietnam Y emen Zimbabwe België/ Belgique: For pri vate usage outside b uildings acr oss public grounds over less than 300m no special reg istration with IB PT/BIPT is required. Registration t[...]

  • Page 18

    18 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current cha[...]

  • Page 19

    19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8192E This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Ar gentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia[...]

  • Page 20

    20 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8191SE This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Ar gentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosni[...]

  • Page 21

    21 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8187B This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. U AE (United Arab Emirates) Ukraine United Kingdom Uruguay USA V enezuela V ietnam Zimb[...]

  • Page 22

    22 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with an y product with Bluetooth wireless technology that is based on Freque ncy Hopping Spread Spectrum (FHSS) radio t echnology , and is compliant to: ❖ Bluetooth Specification as def ined and approv ed [...]

  • Page 23

    23 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from T oshiba equipment is ap proved to the radio standard by the countries/regions in the follo wing table. Do not use this equipment except in th e countries/regions in the follow ing table. Argentina Australia Austria Belgium Bulgari[...]

  • Page 24

    24 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technolog y , like other radio de vices, emit radio frequency electromagnetic ener gy . The le vel of ener gy emitted by devices with Bluetooth wireless technology howe ver is much less than the electromagnetic energy emitted by wire [...]

  • Page 25

    25 5.375 x 8.375 ver 2.3 Regulator y statements This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following: European Union (EU) and EFT A This equipment complies with the R& TTE directiv e 1999/5/EC and has been provided with the CE mark a[...]

  • Page 26

    26 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This appliance contains a laser syst em and is classified as a CLASS 1 LASER PRODUCT . T o use this model properl y , read th e user’ s guide carefully and keep it for your fut ure reference. Never attempt to disass emble, adjust or repair an opti cal disc drive. Y ou could damage th[...]

  • Page 27

    27 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and ma y be subject to the approv al of the U.S. Department of Commerce prior to export. Any export, directly or indirectly , in contrav ention of the U.S. Export Ad ministration Re[...]

  • Page 28

    28 5.375 x 8.375 ver 2.3 T rademarks Satellite is a registered trademark of T o shiba America Information Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries. Atheros is a registered trademar k of Atheros Communicati[...]

  • Page 29

    29 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 36 This guide ...............................................................38 Safety icons ............................................................39 Other icons used ...............................................[...]

  • Page 30

    30 Contents 5.375 x 8.375 v er 2.3 Turning on the power .......................................49 Setting up your software ...................................49 Registering your computer with Toshiba ................50 Adding optional external devices.............................50 Adding memory (optional) ......................................50 I[...]

  • Page 31

    31 Contents 5.375 x 8.375 v er 2.3 Using and configuring Sleep mode ...................90 Closing the display panel ..................................93 Customizing your co mputer’s settings ....................93 Caring for your computer ........................................93 Cleaning the computer ......................................93 Mov[...]

  • Page 32

    32 Contents 5.375 x 8.375 v er 2.3 Caring for optical discs ..................................111 Toshiba’s online resources ...................................111 Chapter 3: Mobile Comput ing................................................. 112 Toshiba’s energy-saver design..............................112 Running the computer on battery power[...]

  • Page 33

    33 Contents 5.375 x 8.375 v er 2.3 Using external speakers or headphones..........136 Using the Web Camera .........................................136 Using the Memory card reader..............................137 Inserting memory media ................................. 137 Removing memory media ............................... 138 Chapter 5: Utilit[...]

  • Page 34

    34 Contents 5.375 x 8.375 v er 2.3 Power and the batteries ........................................ 164 Keyboard problems ...............................................166 Display problems ..................................................166 Disk or storage dr ive problems ............................. 168 Error-checking .........................[...]

  • Page 35

    35 Contents 5.375 x 8.375 v er 2.3 Zoom (Display resolution) ..............................197 Keyboard hot key functions ...........................198 Appendix B: Power Cord/Cable Connectors.......................... 199 Glossar y ......................................................................... ........... 200 Index .....................[...]

  • Page 36

    36 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T osh iba computer , your work and entertainment can accompan y you where ver you go. Y our co mputer model may be ENERGY ST AR ® qualified. If the model you purch ased is qualified, it is labeled with the ENERGY ST AR ® log o on the computer and the[...]

  • Page 37

    37 Introduction 5.375 x 8.375 ver 2.3 According to the EP A, a computer meeting the new ENERGY ST AR ® specifications will use between 30% and 60% less energ y depending on how it is used. If all U.S. households and businesses replaced old computers with ne w ENERGY ST AR ® qualified models, we would sav e more than $2 billion in en ergy costs ea[...]

  • Page 38

    38 Introd uctio n This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T osh[...]

  • Page 39

    39 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that co uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the seriousness of the risk, and icons highlight th[...]

  • Page 40

    40 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select model may not ha ve all the features and speci fications correspond ing to all of the icons or switches shown on th e[...]

  • Page 41

    41 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti vely , summarizes how to connect components, and explains what to do the first time you use your computer . The “Instruction Manual for Safet y and Comfort, ” that is shipped with your computer, contains impo rtant safety information. Please read the safet[...]

  • Page 42

    42 Getting Started Selecting a place to work T o keep your computer in prime operating condition, protect you r work area from: ❖ Dust, moisture, and direct sunlig ht. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in[...]

  • Page 43

    43 Getting Started Selecting a place to work ❖ Avoid prolonged physical contact with the underside or s urface of the computer . ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injur y to skin. Read the “ A void e xtended contact between computer base/palm rest and skin” section in the “Instruction Ma[...]

  • Page 44

    44 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that coo ls the CPU by drawing outside air into the computer . Always mak e sure your compute r and AC adapt or have adequate ventilation and are protected from overheating when the power is turne d on or whe[...]

  • Page 45

    45 Getting Started Connecting to a po wer sour ce Please handle your computer carefully to avoi d scratching or damaging the surface. Connecting to a power source Y our computer requires power to operate. Use the po wer cord/cable and A C adaptor to connect the comput er to a liv e electrical outlet, or to charge the computer’ s battery . Never p[...]

  • Page 46

    46 Getting Started Connecting to a power so ur ce T o connect A C power to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord/cable to the A C adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other [...]

  • Page 47

    47 Getting Started Char ging the main battery ❖ Flashes amber when the main battery char ge is lo w and it is time to recharge the main battery or plug in the A C adaptor If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving correct input from the AC power supply . Disconnect the AC[...]

  • Page 48

    48 Getting Started Using the computer for the fir st time Using the computer for the first time The computer is now ready for you to turn it on and be gin using it. Opening the display panel 1 Facing the front of the com puter, locate the center of the display panel. 2 Gently raise the panel. 3 Adjust the display to a comfortable viewing angle. (Sa[...]

  • Page 49

    49 Getting Started Using the computer for the f irst time T urning on the power T o turn on the computer: 1 Make sure an y external de vices (such as the A C adaptor , if you plan to use AC po wer rather th an battery power) are properly connected and ready . 2 Check to ensure that all dri ves and slots are empty . 3 Press and release the power b u[...]

  • Page 50

    50 Getting Started Re gistering your computer with T oshiba Registering your computer with T oshiba Product registration is strongly recommended , and allo ws T oshiba to send you periodic updates, announcement s, and special offers applicable to your p roduct. Product registration can be compl eted by either visiting the T oshiba W eb site at http[...]

  • Page 51

    51 Getting Started Adding memory (optional) Before adding external devices or memory , T oshiba recommends setting up your software. See “Setting up your s oftware” on page 49 . Installing a memory module Memory modules can be installed in the memory mo dule slots on the base of the computer . Y ou will need a small Phillips scr e wdriver for t[...]

  • Page 52

    52 Getting Started Adding memory (optional) If the computer is on, begin at step 1 ; otherwise, skip t o step 3 . 1 Click Start . (Sample Image) Shut down button 2 Click the Shut do wn button in the lower -right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off. 3 Unplug and remov e[...]

  • Page 53

    53 Getting Started Adding memory (optional) 6 Using a small Phillips screwdri ver , loosen the captiv e screws that secure the memory module slot co ver . (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cover . 8 Place the scre ws and the co ver in a safe plac e so that you can retriev e them later . Stat[...]

  • Page 54

    54 Getting Started Adding memory (optional) If your system has the memory modules stacked on top of one another , you must remove the top module first before removing/installing the bottom module. For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 11 Pick [...]

  • Page 55

    55 Getting Started Adding memory (optional) 13 Once the module’ s connector is fu lly inserted into the socket, press downw ard on the top edge of the module to seat the module into the latches at the sides of the so cket. These latches should “snap” into place securely with th e corresponding cutouts in the side of the module. If the latches[...]

  • Page 56

    56 Getting Started Adding memory (optional) 16 T urn the computer right side up. Make sure to remov e the soft cloth from the work surface be fore restarting the computer . Always mak e sure your compute r and AC adapt or have adequate ventilation and are protected from overheating when the power is turne d on or when an AC adaptor is co nnected to[...]

  • Page 57

    57 Getting Started Adding memory (optional) Removing a memor y module If you need to remov e a memory modul e: 1 Complete steps 1 – 8 in “Installing a memory modu le” on page 51 to shut down the computer an d open the memo ry module slot cov er . Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer a[...]

  • Page 58

    58 Getting Started Adding memory (optional) 3 Gently lift the me m o ry module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory modu le slot cov er and secure it using the screws. 5 Re-insert the main battery . For more information on inserting the main battery , see “Inserti[...]

  • Page 59

    59 Getting Started Recovering the Internal Stora ge Drive 7 Reconnect the cables. 8 Restart the computer . TECHNICAL NOTE: Y ou must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory mo d u l e , you can check that the computer has recognized the change. T o do this: ❖ Click [...]

  • Page 60

    60 Getting Started Recovering the Internal Stor age Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored b y running the recov ery utilities directly from you r internal storage driv e as described in the sections below . Howev er , it is strongly recommended that you create recov ery D VD[...]

  • Page 61

    61 Getting Started Recovering the Internal Stora ge Drive Recovering to out-of-box state (recommended recovery method) Recoverin g an internal storag e driv e to its out-of-box state deletes all partitions on the drive and all info rmation stored in those partitions. Be sure to save your work to external media before execu ting the recovery . For m[...]

  • Page 62

    62 Getting Started Recovering the Internal Stor age Drive (Sample Image) W arning screen 5 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess scr een 6 The Recov ery of Factory Defaul t Software screen appears. [...]

  • Page 63

    63 Getting Started Recovering the Internal Stora ge Drive (Sample Image) Reco very of F a ctory Defa ult Software scr een 7 Click Next . A confirmation message displays reminding you that all data will be lost during the recov ery process. Be sure to sav e your work to e xternal media before proceeding (see “Backing up your work” on page 105 ).[...]

  • Page 64

    64 Getting Started Recovering the Internal Stor age Drive The “Recov er to a custom size pa rtition” option restores you r C: dri ve to its out-of-box state, and allows you to specify the size for the C: partition. Y ou can resize an d recover the C: driv e using the utilities stored on y our computer’ s internal storage driv e or using recov[...]

  • Page 65

    65 Getting Started Recovering the Internal Stora ge Drive 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess scr een 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a custom s i[...]

  • Page 66

    66 Getting Started Recovering the Internal Stor age Drive 8 Click Next . A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to sa ve your work to e xternal media before proceeding (see “Backing up your work” on page 105 ). 9 Click Next to be gin the recov ery . When the process is compl[...]

  • Page 67

    67 Getting Started Recovering the Internal Stora ge Drive 4 A warning screen appears stati ng that when the recov ery is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Defaul[...]

  • Page 68

    68 Getting Started Recovering the Internal Stor age Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing the hard drive partitions . (Sample Image) Reco very of F a ctory Default Software scr een 7 Click Next . A confirmation message displays reminding you that all data on the C: drive will be lost duri[...]

  • Page 69

    69 Getting Started Recovering the Internal Stora ge Drive When you create recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be res tored from this media. Any files that you created are not ba cked up on the recovery DVDs/media. Y ou will n[...]

  • Page 70

    70 Getting Started Recovering the Internal Stor age Drive Y ou cannot store your system’ s applications on the same drive or disc/disc set where the rest of the system recovery files are stored. For example, you will need to store the applications on one USB flash drive and the system recover y files on another USB flash drive. Or , store the app[...]

  • Page 71

    71 Getting Started Recovering the Internal Stora ge Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to ex ternal media before executing the recovery (see “Backing up your work” on page 105 ). During the internal storage drive recovery process it is[...]

  • Page 72

    72 Getting Started Recovering the Internal Stor age Drive 2 Do one of the following: ❖ If your recov ery files are on D VDs, insert the f irst reco very D VD into your optical disc driv e. ❖ If your recov ery files are on a USB flash dri v e, connect the USB flash driv e to your computer . 3 T urn on your computer . When the ini tial screen dis[...]

  • Page 73

    73 Getting Started Erasing the Internal Storag e Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery DVDs/media and back up your data to external media before erasing the internal storage drive. If you want to restore the internal storage[...]

  • Page 74

    74 Getting Started Checking the inte rnal stor age drive operating status (Sample Image) Er ase the har d disk scr een 4 Click Next . A confirmation message displays reminding you that all data on the internal storage driv e will be lost. Be sure you hav e sav ed your work t o external media (see “Backing up you r work” on page 105 ) and create[...]

  • Page 75

    75 Getting Started Using the T ouchP ad™ Installing drivers and applications The T osh iba Application Installer allows you to reinstall the drivers and applications that were original ly bundled with your computer . T o reinstall driv ers and applications: 1 Click Start , All Pr ograms , My To s h i b a , and then TO S H IBA Application Installe[...]

  • Page 76

    76 Getting Started Using the T ouchP ad™ Refer to the table belo w for speci fic instructions on performing each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the T ouchPad or move a mouse connected to your computer . T o: Do the following: Example: Move the on-s creen pointer Sli[...]

  • Page 77

    77 Getting Started Using the T ouchP ad™ Scroll vertically Slide your finger along the right edge of the T ouchPad in the direction you want to scroll. Repeat to scroll a longer distance. (Sample Illustra tion) V ertical scr olling active ar ea Scroll horizontal ly Slide your finger along the bottom ed ge of the T ouchPad in the direction you wa [...]

  • Page 78

    78 Getting Started Using the T ouchP ad™ Adjusting T ouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to ran dom locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activ ate other user interface elements. For help with these p[...]

  • Page 79

    79 Getting Started Using external display de vices T ouchPad setting options vary by computer model. The T ouchPad settings are accessible through the Mou se Properties option of the Windows Control Panel. For more information, please visit www .support.toshiba.com , and enter the phrase “Mouse pointer jumps around as you type” into the Searc h[...]

  • Page 80

    80 Getting Started Using external display de vices 4 T urn on the external de vice. Y our computer will automaticall y detect the external display device. In the future you can change the display settin gs by pressing Fn + F5 , or by configuring the display properties settings. Directing the display output when you turn on the computer Once you ha [...]

  • Page 81

    81 Getting Started Using an external k e yboard Adjusting the quality of the external display T o obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using an external keyboard If you prefer to use an e[...]

  • Page 82

    82 Getting Started Connecting a printer T o connect a printer to your computer: 1 Connect the printer cable to th e printer and then connect the other end to one of the computer’ s USB ports. 2 Plug the printer’ s power cable into a li ve A C outlet. Setting up a printer Some printers require a specific installation process. Refer to your print[...]

  • Page 83

    83 Getting Started T urning off the computer T urning off the computer Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work . Make sure the system indicator panel’ s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being a ccessed, yo[...]

  • Page 84

    84 Getting Started T urning off the computer Hibernation mode Hibernation mode shuts th e computer down completely , but it f irst sav es the current state of the comput er to the internal storage driv e. Since Hibernation mode does not require power to maintain the sav ed information, system settings are retained indefinitely . Factors to consider[...]

  • Page 85

    85 Getting Started T urning off the computer ❖ Restarting from Sleep takes le ss time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands. ❖ When starting up again, the computer retur ns to the mode in which you left it, including all open programs and files you were us[...]

  • Page 86

    86 Getting Started T urning off the computer T urning off the computer more quickly Y ou can also turn of f the computer by pressing the po wer button. T o use this method, you first need to acti vate it using the Po wer Options feature. By default, pressing your computer’ s power b utton puts the computer into Sleep mo de. 1 Click Start , Contro[...]

  • Page 87

    87 Getting Started T urning off the computer 4 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options scr een 5 Select the options you want from the drop-down lists. These options can be set separately for how they operate while the computer is running on battery po[...]

  • Page 88

    88 Getting Started T urning off the computer Using and configuring Hibernation mode T o turn off the com puter using the Hib ernation command: 1 Click Start , and then click the arro w next to the Shu t down button in the lower -right corner of the Start menu. (Sample Image) Shut down menu 2 Click Hibernate in the pop-up menu . The computer sav es [...]

  • Page 89

    89 Getting Started T urning off the computer 2 Click Change plan s ettings under the po wer plan to be customized. The Edit Plan Settin gs window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click P ower b uttons and lid to display[...]

  • Page 90

    90 Getting Started T urning off the computer These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power . ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode wh en you close the display panel. ❖ Po wer button action Set t[...]

  • Page 91

    91 Getting Started T urning off the computer 2 Click Sleep in the pop-up menu. The computer sa ves the status of all open programs and files to the memory , turns off the display , and enters into a low-po wer mode. The ON/OFF light bli nks amber indicating the comp uter is in Sleep mode. Configuring Sleep mode options Y ou can place the computer i[...]

  • Page 92

    92 Getting Started T urning off the computer 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 5 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options screen 6 Select Sleep for the options you want. These optio[...]

  • Page 93

    93 Getting Started Customizing your computer’ s settings Starting again from Sleep mode T o start up the computer from Sleep mode, press the power b utton until the ON/OFF light glo ws green. The computer retu rns to the screen(s) you were using. If you place the comput er in Sleep mode b y closing the display panel, you can start it again by ope[...]

  • Page 94

    94 Getting Started Caring for your computer Moving the computer Before moving your computer, e ven across the room, make sure all dri ve acti vity has ended (the intern al storage driv e and optical disc dri ve indicator lights stop glowing) and all e xternal perip heral cables are disconnected. Do not pick up the computer by its display panel or b[...]

  • Page 95

    95 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage drive. If the netw ork you are using goes down and you must restart your [...]

  • Page 96

    96 Learning the Basics Using the ke yboar d ❖ Use Error-checking and Disk Defr agmenter re gularly to check and optimize disk space a nd improv e performance. ❖ Scan all ne w files for viruses. This precaution is especially impor tant for f iles you receiv e via external media, email, or do wnload from the Internet. ❖ T a ke frequent breaks t[...]

  • Page 97

    97 Learning the Basics Using the ke yboar d C650 series keyboard T o capture a print screen of the entire screen, press the Fn + PRTSC key . T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PR TSC key . (Sample Illustration) PRTSC ke y on the ke yboard Character keys T y ping with the character keys is[...]

  • Page 98

    98 Learning the Basics Using the ke yboar d Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do different things depending on the program you are using. For more inform ation, see your prog ram documentation. Function keys The functio n keys (no t to be confused with the Fn key) are the 12 keys at the[...]

  • Page 99

    99 Learning the Basics Using the ke yboar d Overlay keys This section applies to the C640 series. The ke ys with gray numbers and symbols on the front of them form the numeric and cursor ov erlay . This overlay lets you enter numeric data or control the cursor as you would using the 10-key ke ypad on a desktop comput er’ s k eyboard . (Sample Ill[...]

  • Page 100

    100 Learning the Basics Starting a pr ogram Using the overlay for cursor control This section applies to the C640 series. The keys with the gray arro ws a nd symbols on their left front are the cursor control overlay k eys. T o turn the cursor co ntrol overlay on, press Fn and F10 simultaneously . The cursor contro l ov erlay light glo ws when the [...]

  • Page 101

    101 Learning the Basics Starting a pr og ram 2 Click the program group, in this example, Acces sories . The Accessories menu is displayed. 3 Click the pr ogram, in this e xample, Wo r d P a d . W ordPad opens. T o close the program, click the Clo se button in the upper-right corner of the program’ s window . Starting a program from Windows ® Exp[...]

  • Page 102

    102 Learning the Basics Saving your work Starting a program using the Search programs and files field This example uses the Start menu’ s Search programs and f iles field to start W ordPad: 1 Click Start to display the Start menu. The Search programs and files f ield appears at the bottom of the Start menu. (Sample Image) Sear c h pr ograms and f[...]

  • Page 103

    103 Learning the Basics Saving your work Use this dialog box to specify where to store the document and to gi ve it a file name. (Sample Image) Save As dialog box 2 Choose the driv e and fo lder where you want your file to be stored. 3 T y pe a file name, then click Save . File names The W indo ws ® operating system supp orts long file names that [...]

  • Page 104

    104 Learning the Basics Printing your work Printing your work Ensure the operating system is set up for your printer as described in “Setting up a printer” on page 82 . HINT : Y ou only need to set up the printer the first time you connect it. If you use more than one printer or are changing printers, you will need to set up the Windows ® oper[...]

  • Page 105

    105 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer . Y ou can back up your files to dif ferent types of media such as CDs, D VDs, external stor age media, or to a network, if av ailable. T o back up sev eral files at one time, use the Microsoft ® Win d o w s[...]

  • Page 106

    106 Learning the Basics Using the optical disc drive Using the optical disc drive Optical storage is a pop ular medium for software, music, and video. Digital versatile discs (DVDs) prov ide a signif icant increase in data storage and support features that were not av ailable on previous video platforms. These features include wide-screen movies, m[...]

  • Page 107

    107 Learning the Basics Using the optical disc drive Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the dis c or the drive. When the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cau se the drive to malfunction. Manual eject [...]

  • Page 108

    108 Learning the Basics Using the optical disc drive 6 Place the disc carefully in th e disc tray , label side up. (Sample Illustration) P ositioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully , making contact only with the center hole and edge. Do not touch the su[...]

  • Page 109

    109 Learning the Basics Using the optical disc drive Playing an audio CD Insert an audio CD and close the disc tray . If the computer is turned on, the default player opens. ❖ T o play the CD or to pause, click the Play/pause b utton. ❖ T o stop the CD, click the Stop button. Before putting on headphones to listen, turn the volume down. Do not [...]

  • Page 110

    110 Learning the Basics Using the optical disc drive Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your T oshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other com[...]

  • Page 111

    111 Learning the Basics T oshiba’ s online r esour ces 2 Pull the tray out until it is fully open , remove the disc, and place it in its protecti ve co ver . 3 Gently press the tray in to close it. Caring for optical discs ❖ Store your discs in their original con tainers to protect them from scratches and k eep them clean. ❖ Do not bend a dis[...]

  • Page 112

    112 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your com puter while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is not being used, thereby conserving energy and sa ving money in the process. It has a number of other features that enhanc e its energy ef ficiency .[...]

  • Page 113

    113 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and does not indicate the battery life that will be obtained b y any indi vidual user . Actual battery life may vary considerably from specifications depending on pro duct model, configuration, applications , power managem[...]

  • Page 114

    114 Mobile Computing Char gi ng batteries TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Y our computer ships with t he power management options preset to a configuration that will provide the most stable operating en vironment and optimum system performan ce for both A C [...]

  • Page 115

    115 Mobile Computing Char ging ba tteries Charging the main battery T o charge the main battery while it is in your computer, plug the computer into a li ve electrical ou tlet. The battery char ges whether the computer is on or off. TECHNICAL NOTE: The rech arging of the batter y cannot occur when your computer is using all of the pow er provided b[...]

  • Page 116

    116 Mobile Computing Monitoring main battery power T o recharge the R TC battery , plug the computer into a li v e electrical outlet and leav e the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display t[...]

  • Page 117

    117 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) and the ON/OFF light ( ). When the ON/OFF light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) P ower and batt ery light locations Determining remaining bat[...]

  • Page 118

    118 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as [...]

  • Page 119

    119 Mobile Computing Monitoring main battery power 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options scr een 5 Configure the alarm settings to suit your needs. Conserving batter y powe[...]

  • Page 120

    120 Mobile Computing Monitoring main battery power These power -saving options contro l the way in which the computer is configured. By using them, y ou can increase the length of time you can use the computer before yo u need to recharge the battery . Microsoft ® has combined these options into preset Po wer Plans . Using one of these power plans[...]

  • Page 121

    121 Mobile Computing Monitoring main battery power 4 Click Change plan settin gs to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e power sa ve time, etc. Y ou can click on the plus signs to expa nd[...]

  • Page 122

    122 Mobile Computing Changing the main battery Changing the main batter y When your main battery has ru n out of power , you have two options: plug in the A C adaptor or install a char ged main battery . Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive obj[...]

  • Page 123

    123 Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlo cked position. (Sample Illustration) Unlocking the battery r elease lock 6 Slide the battery release latch to release the battery . 7 Pull the discharged battery out of the computer . (Sample Illustration) Removing the battery If the battery is leaking or it[...]

  • Page 124

    124 Mobile Computing Changing the main battery Inserting a charged battery T o insert a battery: 1 W ipe the terminals of the charge d battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designe d so that you cannot install i t with rev erse polarity . [...]

  • Page 125

    125 Mobile Computing T aking car e of your battery T aking care of your batter y The follo wing sections offer tips on how to take care of your battery and prolong its life. Safety precautions ❖ If the battery pack produces an odor , o verheats or changes color or shape while it is being used or charged, turn of f the computer’ s power immediat[...]

  • Page 126

    126 Mobile Computing T aking car e of your battery Maintaining your batter y Fully discharging your battery pack will allo w better accurac y of the battery meter . T o fully discharge your battery pack: ❖ Periodically , disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doi[...]

  • Page 127

    127 Mobile Computing Disposing of used batteries Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main batt ery light flashes amber shortly after you hav e fully rech arged the battery . Y ou must discard a batter y if it becomes damaged. Never attempt to dispose of a battery pack b[...]

  • Page 128

    128 Mobile Computing T raveling tips Notice regarding CR coin ce ll batter ies, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply . See http://www .dtsc.ca.gov/h azardouswaste/perchlorate/ T raveling tips The en vironmental precautions listed in “Selecting a place to work” on page 41 , also apply while tra[...]

  • Page 129

    129 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indows ® operating system. Y ou can use its features to start programs, find documents, set up system componen ts, and pe[...]

  • Page 130

    130 Exploring Y our Computer’ s Features Explorin g the desktop Finding your way around the desktop Y our computer’ s desktop includes sev eral standard features: icons, Start button, taskbar , notification area, and background pattern. (Sample Image) W indows ® operating system desktop Icons An icon represents a folder , file, or program that[...]

  • Page 131

    131 Exploring Y our Computer’ s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Re cycle Bin to hold these files. In this case, Windows ® will prompt you to either permanently delete the file(s) or cancel[...]

  • Page 132

    132 Exploring Y our Computer’ s Features Setting up for communications T askbar Each time you open a program, a button associated with that program appears on the taskbar . With some programs, a b utton appears on the taskbar for each document or window you open. Y ou can use these buttons to quickly switch between th e programs or windows. T o m[...]

  • Page 133

    133 Exploring Y our Computer’ s Features Setting up for communications For information on ho w to set up a wireless connection, refer to your wireless networking device documentation or your network administrator . T o enable or disable wireless communication, use the Hot Key Fn + F8 . For more information see “Hot Keys/TOSHIBA Cards” on page[...]

  • Page 134

    134 Exploring Y our Computer’ s Features Setting up for communications Connecting a modem to a telephone line (A vailable on certain models.) Y our computer may come with a built-in modem th at can be connected to a standard voice-grade telephone line. The modem allows you to: ❖ Access the Internet ❖ Communicate with your of fice’ s local a[...]

  • Page 135

    135 Exploring Y our Computer’ s Features Explorin g audio featur es Exploring audio features Y ou can use your computer to record sounds using the com puter’ s internal microphone (av ailable on certain models) or an opti onal external microphone. Y ou can listen to sound files or audio CDs using the built-in speakers, headphones, or e xternal [...]

  • Page 136

    136 Exploring Y our Computer’ s Features Using the W eb Camera Using external speakers or headphones Y our computer is equipped with a full stereo sound system with internal speakers. Instead of usin g the internal speakers, you can connect headphones or a pair of external ste reo speakers. Before putting on headphones to listen, turn the volume [...]

  • Page 137

    137 Exploring Y our Computer’ s Features Using the Memory car d r eader The W eb Camera software, b y default, should already be running. The W eb Camera indicator light glows when the W eb Camera is acti ve. For more informati on on the software, click Start , All Programs , TO S HI BA , Utilities , and then W eb Camera A pplication Help . Using[...]

  • Page 138

    138 Exploring Y our Computer’ s Features Using the Memory car d r eader Removing memor y media 1 Prepare the card for remov al by clicking on the Show hidden icons button ( ), if necessary , in the notif ication area and then selecting the Safely Remove Hardwar e and Eject Media icon. If the system is unable to prep are the media for safe removal[...]

  • Page 139

    139 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help yo u to reconfigure your system to best meet your individual needs. T o gether , these allo w you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in thi[...]

  • Page 140

    140 Utilities TOSHIB A Assist TOSHIBA Assist The TOSHIB A Assist pro vides qui ck access to computer functions and allows you to customize a range of com puter settings. T o access TOSHIB A Assist, click Start , All Programs , TOS H IBA , Utilities , and then TOSHIB A Assist . The TOSHIB A Assist windo w appears. (Sample Image) T OSHIBA Assist wind[...]

  • Page 141

    141 Utilities TOSHIB A Assist Secure The features av ailable in this category are: ❖ Supervisor password ❖ User password (Sample Image) T OSHIBA Assist window – Secur e tab[...]

  • Page 142

    142 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this category are: ❖ TOSHIB A PC Diagnostic T ool Utility (Sample Image) T OSHIBA Assist window – Pr otect & F ix tab[...]

  • Page 143

    143 Utilities TOSHIB A Assist Optimize The features av ailable in this category are: ❖ Mouse Utility ❖ TOSHIB A Hardware Se tup (Hardware Settings) ❖ TOSHIB A Zooming Utilit y ❖ TOSHIB A Accessibility ❖ TOSHIB A Face Recognition Ut ility (Sample Image) T OSHIBA Assist window – Optimize tab[...]

  • Page 144

    144 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The T OSHIB A Application In staller allo ws you to re install the dri vers and applications that were originally bundled with your computer . T o reinstall dri vers and applications : 1 Click Start , All Pr ograms , My To s h i b a , and then TO S HI BA Application Installe[...]

  • Page 145

    145 Utilities Setting passwor ds Setting passwords Setting a password lets you walk aw ay from your computer whi le providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSH IBA support s sev eral type s of passwords on your c omputer: ❖ An instant passwo[...]

  • Page 146

    146 Utilities Setting passwor ds Using a supervisor password A supervisor password pre vents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re[...]

  • Page 147

    147 Utilities Setting passwor ds 6 Click OK . The supervisor password util ity dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK . 8 Restart the system to complete the process. Deleting a supervisor password T o delete a supervisor passwor d: 1 Click Start , All Programs , TOSH IBA , Utilities , and then TO[...]

  • Page 148

    148 Utilities Setting passwor ds T o register a password for the po wer- on password functions: 1 Click Start , All Programs , TOSH IBA , Utilities , and then TOSHIB A Assist . The TOSHIB A Assist windo w appears. 2 On the left side, click the Secure tab . 3 Click the User Password icon. 4 Click Registered . 5 Enter your pas sword, and then enter i[...]

  • Page 149

    149 Utilities TOSHIB A F ace Recognition Utility TOSHIBA Face Recognition Utility Y our computer may come with the TOSHIB A Face Recognition utility . This utility provides another way to log on to y our computer . For high security purposes, TOSHIBA Face Re cognition is not a suitable substitute for Windows ® passwords. T o ensure the security of[...]

  • Page 150

    150 Utilities TOSHIB A PC Dia gnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Refer to the online Help documentatio n within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and[...]

  • Page 151

    151 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click Start , Contro l Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Op timize tab of TOSHIB A Assist . The Mouse Properties screen[...]

  • Page 152

    152 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is the TOSHIBA conf iguration management tool av ailable through th e W indows ® operating system. T o access it: ❖ Click Start , All Programs , TOSH IBA , Utilities , and then HWSetup , or click the TO S HI BA H a rdw a re S e tt in g s icon in the[...]

  • Page 153

    153 Utilities TO S H I B A H a rd w a re S e t u p ❖ Display —Allows you to change various default settings for the built-in display When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press Fn + F5 . For more informa tion, see “Directing the displ[...]

  • Page 154

    154 Utilities TOSHIB A Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot ke ys (see “Zoom (Display resolu tion)” on page 197 ). Y ou may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ® ❖ Microsoft ® Of f ice ❖ W indo [...]

  • Page 155

    155 Utilities TOSHI BA A ccessibility TOSHIBA Accessibility The TOSHIB A Accessibility utility allows you to use the Fn ke y to create a hot key combination wit h one of the function ke ys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sti cky key , meaning you can press it once, [...]

  • Page 156

    156 Utilities TOSHIB A Service Station TOSHIBA Service Station The TOSHIB A Service Station helps you keep your ne w computer running at its best by notifying you when updated software, firmw are, documentation or othe r information is av ailable for your computer . The TOSHIBA Service Station will alert you when updates are av ailable, and you can[...]

  • Page 157

    157 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help fro m your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are most li[...]

  • Page 158

    158 If Something Goes Wrong Pr oblems when you turn on the computer 2 Click the A pplications tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, c[...]

  • Page 159

    159 If Something Goes Wrong Pr oblems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indows normally . This can happen if the computer was put into Sl eep mode and the battery has discharged. If you performed a sh[...]

  • Page 160

    160 If Something Goes Wrong The W indo ws ® operating system is not working If the trickle-charging does not prov e ef fectiv e, visit the T oshiba W eb site at pcsupport.tosh iba.com and see the Support Bulletin Step-Charging the computer’ s battery (click the Ask Iris ® link and search for the s upport b ulletin by name). 4 Connect the A C ad[...]

  • Page 161

    161 If Something Goes Wrong The W indo ws ® operating system is not working ❖ The operating system responds dif ferently from the norm al routine. ❖ The screen does not look right. Unless a hardware de vice has failed, probl ems usually occur when you change the system in some way such as installing a ne w program or adding a device. If you ex[...]

  • Page 162

    162 If Something Goes Wrong The W indo ws ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is v ery slow . Many f actors contribute to the speed with which you can surf the Internet. They include: network speed, netwo[...]

  • Page 163

    163 If Something Goes Wrong F ixing a pr oblem with Device Manag er Fixing a problem with Device Manager Device Manager pro vides a way to check and change the configuration of a de vice. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for ad[...]

  • Page 164

    164 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memory modu les may cause errors that seem to be hardware or ev en software related. It is worthwhile checking for these firs t: 1 Click Start , and then click the Shut do wn button in the lo wer-right corner of the Start menu. The computer shuts do wn comp[...]

  • Page 165

    165 If Something Goes Wrong P ower and the batteries The A C power light does not come on when y ou plug in the A C adaptor and power cord/cable. Make sure the A C adaptor and po wer cord/cable are firmly plugged into both the wall outlet and the computer . If the A C po wer light stil l does not come on, check that the wall outlet is working prope[...]

  • Page 166

    166 If Something Goes Wrong K e yboar d pr oblems site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer , and for other product information. For more information on maintaining battery power , see “Char ging batteries” on page 114 . Keyboard problems C650 ser[...]

  • Page 167

    167 If Something Goes Wrong Display pr oblems registered, press an y ke y . The s cr een reactiv ates and allo ws you to continue working . If you are using th e built-in screen, make sure the display pri ority is not set for an external monitor . T o do thi s, press Fn and F5 simultaneously (once). If this do es not correct the problem, press Fn a[...]

  • Page 168

    168 If Something Goes Wrong Disk or storag e drive pr oblems 4 Click OK . The display mode is set to Simultaneous and the exter nal display de vice does not work. Make sure the e xternal monito r is capable of displaying at resolutions of 800 x 600 or higher . Devices that do not support thi s resolution will only work in Internal/External mod e, a[...]

  • Page 169

    169 If Something Goes Wrong Optical disc drive pr oblems 3 On the pop-up menu, click Properties . The dri ve’ s Properties box appears. 4 Click the T ools tab. 5 Click the Check now ... button. The Check Disk box appears. 6 Y ou can choose one or both options: ❖ Automatically f ix f ile system er rors ❖ Scan for and attempt reco very of bad s[...]

  • Page 170

    170 If Something Goes Wrong Sound system pr oblems Replace the disc in the tray . Make su re that the disc is lying flat, label side up. Close the tray car efully , making sure it has shut completely . Y ou press the disc eject b utton, but the dri ve tray does not slide out. Make sure the computer is connect ed to a po wer source and turned on. Th[...]

  • Page 171

    171 If Something Goes Wrong Printer pr oblems If you are using external headphones or speakers, check that they are securely connected to your computer . The computer emits a loud , high-pitched noise. This is feedback between the mi crophone and the speakers. It occurs in any sound system when inpu t from a micropho ne is fed to the speakers and t[...]

  • Page 172

    172 If Something Goes Wrong Modem pr oblems Modem problems (A vailable on certain models.) This section lists comm on modem problem s. The modem will not r eceive or transmit pr operly . Make sure the cable from the modem to the telephone line is firmly connected to the computer’ s modem port and the telephone line jack. Check the communications [...]

  • Page 173

    173 If Something Goes Wrong W ireless networking pr oblems site, the ISP’ s (Internet Serv ice Provider) service may be disrupted. ❖ V erify that the Service Set Id entifier (SSID), or netw ork name, is correct - i.e., that it matches the SSID assi gned to the access point you are attempting to connect through. SSIDs are case-sensitiv e. ❖ Ch[...]

  • Page 174

    174 If Something Goes Wrong D VD operating pr ob lems The Windo ws ® operating system wir eless management utility does not work. If you are using an external W i-Fi ® adapter (a USB adapter , or other v ariety), check if the adapter comes with its own management utility . If it does, the utility may be disabling the Windo ws ® operating system [...]

  • Page 175

    175 If Something Goes Wrong Develop good computing habits 4 Click Sav e changes . The screen sa ver runs while y ou ar e watching a movie or title. If the screen sav er is enabled, it runs on top of any movie or title you are watching. T o disable the screen sa ver: 1 Right-click on the desktop and click Personalize in the menu. 2 Click Screen Sa v[...]

  • Page 176

    176 If Something Goes Wrong Develop good computing habits Read the user’ s guides. It is very dif ficult to provide a f ail-safe set of steps you can follow ev ery time you experience a problem with the computer . Y our ability to solve problems will improve as you learn about ho w the computer and its software work together . Get familiar with a[...]

  • Page 177

    177 If Something Goes Wrong Develop good computing habits 4 In the input field, enter a name that is descripti ve enough to be easily understood in the future, such as “Before inst alling Brand X Accounting app. ” Then click Create . The W indo ws ® operating system creates the restore point, automatically stamps it with the current date and t[...]

  • Page 178

    178 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most v aluable component of y our computer system is the data you create and store on its internal storage drive. Since problems with either hardware or softw are can make the data inacces sible or ev en de[...]

  • Page 179

    179 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a fe w tips to help ensure safe and easy installation of ne w hardware (printers, pointing devices, e xternal hard drives, D VD writers, scanners, etc.) and software (applications like Microsoft ® Of fice and Adobe ® Photoshop ® ,[...]

  • Page 180

    180 If Something Goes Wrong If you need further assistance (email, business applications, etc.) are working correctly , and verify that important de vices are still functioning. 6 For each additional hardware or software item, repeat these steps, starting at step 1 if an y of your critical data has changed, or starting at step 2 if no critical data[...]

  • Page 181

    181 If Something Goes Wrong Other T oshiba Internet W eb sites T oshiba voice contact Before calling T o shiba, make sure you have: ❖ Y our computer’ s serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Wi ndows ® operating system and all other preloaded software on your choice of media ❖[...]

  • Page 182

    182 If Something Goes Wrong T oshiba’ s worldwide off ices T oshiba’ s worldwide offices A ustralia T oshiba (Australia) P ty . Limited 84-92 T alav era Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France T o shiba Systèmes (France) S.A. 7, Rue Ampère; B. P . 131 928[...]

  • Page 183

    183 If Something Goes Wrong T oshiba’ s worldwide of fices For more information on additio nal T osh iba worldwide locations, please visit: www .toshiba. co.jp/i ndex. htm . United States T o shiba America Information Systems, Inc. 9740 Irvine Boulev ard Irvine, California 92618 United States The Rest of Europe T oshiba Europe (I .E.) GmbH Hammfe[...]

  • Page 184

    184 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and TO SHIB A Cards provi de a quick way to modify selected system functions and to launch applications. There are two types of T OSHIB A Cards: Hot Ke y Cards and Application Cards. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ Mu[...]

  • Page 185

    185 Hot Keys /TOSHIBA Ca rds Hot K e y Car ds 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . The Cards appear when you press the Fn key . Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. Hot keys have a legend on the key indicating the option o[...]

  • Page 186

    186 Hot Keys/TOSHIBA Cards Application Car ds 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: Not all functions are supported on all models. Using the Application Cards T o launch an application using the Applicati on Cards: 1 Press and hold the Fn ke y . The TOSHIB A Cards display at the top of [...]

  • Page 187

    187 Hot Keys /TOSHIBA Ca rds Application Cards 5.375 x 8.375 ver 2.3 2 Click the “stack ed” card on the far right of the display . The Application Cards are hi dden under this card. The Application Cards appear , and the Hot K ey Cards are stacked under the Card on the far left. (Sample Image) Application C ar d display 3 Click the Card for the[...]

  • Page 188

    188 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hot key functions Hot key functions are perform ed using either the Hot Ke y Cards or by pressing the as sociated hot key . This section lists the av ailable hot key functions. Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. [...]

  • Page 189

    189 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Lock (Instant security) The Fn + F1 hot key function acti v ates instant security . The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer . or Fn + This TOSHIB A Card or hot ke y blanks the display . Selecting th[...]

  • Page 190

    190 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIB A Card or hot ke y displays the power plans and cycles through the power plans. The properties of each po wer plan, and the po wer plans that are displayed by this function, are set in the Power Options window . Selecting this Card or pressing the hot[...]

  • Page 191

    191 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIB A Card or hot k e y places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep m ode” on page 90 . Selecting this Card or pressing the hot ke y displays the following options: (Sample Imag[...]

  • Page 192

    192 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIB A Card or hot k e y places the computer into Hibernatio n mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page 88 . Selecting thi[...]

  • Page 193

    193 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or Fn + This TOSHIB A Card or hot ke y cycles through the p o w e r - o n di s pl a y op t i o n s (only the f irst option is av ailable when you do not have an e xternal monitor attached) (the last option is a vailable only if you are in Extended Display [...]

  • Page 194

    194 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-i[...]

  • Page 195

    195 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIB A Card or hot ke y enables/disables th e optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables the W i-Fi ® module. Selecting this Card or pressin g the hot ke y[...]

  • Page 196

    196 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling the T ouchPad™ or Fn + This TOSHIB A Card or hot ke y enables/disables th e T o uchPad™. For more information on using the T ou chPad, see “Using the T o uchPad™” on page 75 . Selecting this Card or pressing the hot key displays the following options[...]

  • Page 197

    197 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Zoom (Display resolution) or Fn + [ Space bar ] This TOSHIB A Card or hot key switches screen resolution. Selecting this Card or pressing the hot ke y displays the following options: (Sample Image) Scr een r esolution options Cycle through the screen resolu tions, then select the[...]

  • Page 198

    198 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key turns the cursor control ov erlay on and off. Fn + This hot key turns the numer ic overlay on and off. Fn + This hot ke y turns the scroll lo ck feature on and off. Fn + This hot key takes a snapshot of your display screen. This key appl[...]

  • Page 199

    199 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v arious parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A appro[...]

  • Page 200

    200 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this user’ s guide. AC Alternating Current BIOS Basic Input/Output System bps bits per second CD Compact Disc CD-R OM Compact Disc Read-Only Memory CD-R W Compact Disc Re write Memory CMOS Co[...]

  • Page 201

    Glossary 201 DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Dig ital V ersat ile (or V ideo) Disc Read-Only Memory EPR OM Erasable Programmable Read-Only Memory FAT File Allocation T able FCC Federal Communicat ions Commission GB gigabyte HDD Hard Disk Dri ve HTML Hypertext Markup Language IEEE Ins[...]

  • Page 202

    202 Glossary TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s The following terms may appear in this user’ s guide. A active-matrix display —A liquid crystal display (LCD) made from an array of liquid crystal cells using activ e-matrix technology . Also known[...]

  • Page 203

    Glossary 203 B backup —A copy of a f ile, usually on a remov able disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication device, such as a printer or mo dem, transmits in formation. Baud rate is the nu mber of signal changes per second (not necessarily[...]

  • Page 204

    204 Glossary C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than acces sing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e. CD —An individual compact disc. See also CD-R OM. CD-ROM (Compact Disc Read-Onl y Memory)[...]

  • Page 205

    Glossary 205 CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and program s. See also cach e, L 1 ca che, L2 c ache. cursor —An on-screen symbol (usually a flashing vertical line) that indicates the position wh[...]

  • Page 206

    206 Glossary document —An y file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie ved. See also fil e . double-click —T o press and release the point ing device’ s primary button rapidly twice without moving the pointi ng device. In the W indo ws ® operating system, this refers to th e pointing devi[...]

  • Page 207

    Glossary 207 F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r a ge d r ive that keeps track of the location of stored files. fil e n am e —A set of characters that[...]

  • Page 208

    208 Glossary Hibern ation —A feature of man y T oshiba computers that sav es to the i n t e r n a l s t o r a g e d r iv e the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned of f. See[...]

  • Page 209

    Glossary 209 LED (Light Emitting Diode) —A so lid state lamp (SSL) that uses light- emitting diodes (LEDs) as the source of li ght, which offers long life and high eff iciency output. Multiple diodes are used together , since the light created by indi vidual light-emittin g diodes is small compared to incandescent a nd compact fluorescent lamps. [...]

  • Page 210

    210 Glossary multi-function drive —A D VD dri ve that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video in a comp uter program or presentation. Musical Instrument Digital Interface —See MIDI . N network —A collection of computers and associated de vices that a[...]

  • Page 211

    Glossary 211 PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, netw ork adapter, sound card, or SCSI adapter . peripheral —Any de vice, such as a printer or joystick, that is attached to the computer and controlle d by the compute[...]

  • Page 212

    212 Glossary reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve. A Flash dri ve is one example of a remov able disk. res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. Fo r a printer, resolution is expressed in dots per inch (dpi[...]

  • Page 213

    Glossary 213 Sleep —A feature o f some W indo ws ® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software —Se e pr ogram. Compare har d war e. solid state driv e —A data storage device that utilizes solid-state m e[...]

  • Page 214

    214 Glossary W We b —See W o rld W ide W eb . Wi- F i ® —A registered trademark term of the W i-Fi Alliance that stands for W ireless Fidelity , and is anot her term for the communication protocol to permit an Ethernet connect ion using wireless communication components. W orld Wide W eb (www) —The worldwide network of W eb si tes linked tog[...]

  • Page 215

    215 Index A A C adaptor 45 AC p ow e r 114 A C power light 45 accessing network 133 adding memory check total memory 59 memory (optional) 50 optional external devices 50 adequate ventilation cooling fan 44 adjusting T o uchPad™ settings 78 Application Cards 186 audio features 135 B backing up files 95 , 105 battery battery life 113 Call2Recycle?[...]

  • Page 216

    216 Index R TC memory 113 running computer on battery power 112 safety precautions 125 setting notifications 118 battery indicator light 117 BIOS Setup see TOSHIB A Hardware Setup but t on eject, optical disc driv e 106 power 49 Shut down 52 , 85 start 131 C Call2Recycle™ battery 127 caring for your computer 93 changing battery 122 character keys[...]

  • Page 217

    217 Index external monitor not working 168 display devices ext e rn a l 79 display output settings 80 display panel opening 48 display problems screen is blank 166 display , external adjusting 81 disposal information 28 disposing of used batteries 127 DV D caring for discs 111 removing with compu ter off 110 removing with compu ter on 110 D VD play[...]

  • Page 218

    218 Index zooming out 198 Hot Ke y Cards 184 Hot key functions 188 I icon desktop 130 moving to desktop 130 recycle bin 130 safety 39 installation memory module 51 installing a charged battery 124 battery 122 memory modules 50 mouse 81 Instruction Manual fo r Safety and Comfort 41 internal storage driv e rec over y 59 Internet bookmarked site not f[...]

  • Page 219

    219 Index modem connecting to telephone line 134 problem solving 172 monitor connecting 79 monitor problems monitor not working 167 monitoring battery power 116 mouse installing 81 mouse utility 151 moving the computer 94 N network accessing 133 Connect to the Internet 133 connecting your comp uter 133 networking wireless 132 notification area 132 [...]

  • Page 220

    220 Index power sa ving options 119 powering do wn using Hibernate 88 using Sleep 91 precautions safety 42 printer connecting 81 problem solving 171 setting up 82 USB-compatible 81 printing a file 104 problem solving AC p o w e r 165 battery charge does not last 165 battery not charging 165 changing display properties 167 checking device properties[...]

  • Page 221

    221 Index and optical disc with comp uter off 110 battery from the computer 122 memory module 57 memory module slot cover 53 restarting computer 87 restoring your work 105 RJ-11 jack 134 running computer on battery power 112 S safety computer 128 disposing of batteries 127 icons 39 precautions 42 safety precautions battery 125 saving f iles 102 scr[...]

  • Page 222

    222 Index AC p o w e r 45 dri ve in-use indicator 106 LEDs 46 , 47 , 49 , 87 , 90 , 93 , 116 , 117 , 136 T taskbar 132 telephone line connecting to mo dem 134 television adjusting display 81 tips for computing 95 To s h i b a online resources 111 registering computer T oshiba W eb site 50 worldwide of fi ces 182 TOSHIB A Accessibility 155 T o shiba[...]

  • Page 223

    223 Index W indows® operating system desktop 129 Help and Support 16 2 problem solving 160 W indows® Start menu starting a program 100 wireless netw orking 132 wizards Connect to the Internet 133[...]