Toshiba r500 manual

[CONFIDENTIAL] Toshiba Personal Computer PORTÉGÉ R500 Maintenance Manual TOSHIBA CORPORATION File Number 960-634 First Edition[...]

ii [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623) Copyright © 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein. Toshiba Pers[...]

PORTÉGÉ R400 Maintenance Manual (960-623)) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer PORTÉGÉ R500. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the[...]

iv [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the T PORTÉGÉ R500. system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and d[...]

PORTÉGÉ R400 Maintenance Manual (960-623) )[CONFID ENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memo[...]

vi [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ... 1-1 1.2 System Unit Block Diagram ...........................................................................[...]

PORTÉGÉ R400 Maintenance Manual (960-623) )[CONFID ENTIAL] vii Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-1 3.2 Executing the Diagnostic Test ................................................................................... 3-4 3.3[...]

viii [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623) Chapter 4 Replacement Procedures 4.1 Overview ................................................................................................................... .4 - 1 4.2 Battery pack ....................................................................................................[...]

PORTÉGÉ R400 Maintenance Manual (960-623) )[CONFID ENTIAL] ix Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................ B-1 Appendix C Pin Assignments.........[...]

x [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623)[...]

[CONFIDENTIAL] Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [ CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features................................................................................................................... ....1-1 1.2 System Unit Block Diagram .................................................................................[...]

1 Hardware Overview 1-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Figures Figure 1-1 Front of the computer ....................................................................................1- 6 Figure 1-2 System un it configuration..............................................................................1- 7 Figure 1-3 System [...]

1.1 Features 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-1 1.1 Features The Toshiba PORTEGE R500 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Sem iconductor (CMOS) technology extensively to provide compact size, minim um weight, low pow er usage and high reliability[...]

1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)  HDD The computer has a 2.5-inch SATA HDD. The following capacities are available. • • 60/80/120/160/GB The computer has a 1.8-inch PATA HDD. The following capacities are available. 40/100 GB  USB FDD A 3.5-inch USB FDD accommodates 2HD (1.44MB) [...]

1.1 Features 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-3  Universal Serial Bus (USB2.0) Three USB ports are provided. The ports comply with the USB2.0 standard, which enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.  IEEE 1394 port The computer comes with one IEE[...]

1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)  Docking interface port The docking interface port enables connection of an optional Slim Port Replicator II. It provides additional features as follows: • RJ45 LAN jack • External monitor port • DC IN 15V jack • Security lock slot • Universal[...]

1.1 Features 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-5  Internal modem The computer contains a MDC, enabling data and fax comm unication. It supports ITU-T V.90 (V.92). The transfer rates are 56 Kbps for data reception, 33.6 Kbps for data transmission, and 14,400 bps for fax transmission. However, the actua[...]

1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer 1-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-7[...]

1 Hardware Overview 1.2 System Unit Block Diagram 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram 1-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

1.2 System Unit Block Diagram 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-9 The system unit is composed of the following m ajor components:  Processor Intel ® Core TM 2 Duo ULV • Core speed: Speed 1.2GHz (U7600)/ 1.06GHz (U7500) – Integrated L1 cache memory of 64KB (32KB +32KB) – Integrated L2 cache memo[...]

1 Hardware Overview 1.2 System Unit Block Diagram 1-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)  South Bridge • Intel ICH7-M: (Intel 82801GBM) – DMI(Direct Media Interface) – PCI Express I/F (4 ports) – PCI Bus I/F Rev2.3 (6 PCI REQ/GNT Pairs) – Integrated Serial ATA Host Controller (2 Prots,150MB/S) – Integrated IDE [...]

1.2 System Unit Block Diagram 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-11  VGA Graphics interface in North Bridge (Intel Calistoga GMS) is used  Sound Controller • Azalia Link( Intel ICH7-M built in) • Real Tec ALC262 • Internal speaker • volume control • Supports VoIP • Stereo headphone jack [...]

1 Hardware Overview 1.2 System Unit Block Diagram 1-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)  Wireless LAN • One PCI-Ex MiniCard • Intel Golan b/g, Golan a/b/g, Intel Kedlon a/b/g/n, Atheros b/g, Atheros a/b/g • Supports Wireless Comm unication SW  Bluetooth • V2.0+EDR  Sensor • Thermal Sensor: One ADM1032ARMZ [...]

1.3 3.5-inch Floppy Disk Drive (USB External) 1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1. Figure 1-4 3.5-inch [...]

1 Hardware Overview 1.4 2.5-inch Hard Disk Drive 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 60GB, 80GB, 120GB or 160GB. The HDD is shown in figure 1-5. Specifications are listed in Tabl[...]

1.5 1.8-inch Hard Disk Drive 1 Hardware Overview 1.5 1.8-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 1.8-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 40GB or 100GB. The HDD is shown in figure 1-6. Specifications are listed in Table 1-3. Figure[...]

1 Hardware Overview 1.6 DVD-Super Multi Drive Optical Drive (ODD) 1-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 1.6 DVD-Super Multi Drive Optical Drive (ODD) The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW , DVD- RAM. The specifications ar[...]

1.7 Keyboard 1 Hardware Overview 1.7 Keyboard The keyboard is mounted 85(US)/87(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller. Figure 1-7 is a view of the keyboard. See Appendix E about a layout of the[...]

1 Hardware Overview 1.8 TFT Color Display 1.8 TFT Color Display The TFT color display consists of 12.1-inch WXGA LCD module. 1.8.1 LCD Module The LCD module used for the TFT color display uses a white LED backlight as the light source and can display a maximum of 16M colors with 1,200 x 800 resolution. The VGA in North Bridge can control internal a[...]

1.9 Power Supply 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-19 1.9 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. [...]

1 Hardware Overview 1.9 Power Supply 1-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table 1-6 Power supply output rating (1/2) Power supply （ Yes/No ） Name Voltage [V] Power OFF(Suspend mode) Power OFF (Hibernation mode) No Battery Object 0R9-P0V 0.9 NO NO NO DDR2-SDRAM 1R5-E1V 1.5 1R5-P1V 1.5 NO NO NO CPU, GMCH, ICH7-M, PCIe Min[...]

1.9 Power Supply 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-21 Power supply （ Yes/No ） Name Voltage [V] Power OFF(Suspend mode) Power OFF (Hibernation mode) No Battery Object P3V 3.3 NO NO NO Clock Generator, Thermal Sensor, GMCH, SDRAM(SPD), ICH7-M, HDD(1.8"), PC-Card Cont. , PC-Card Power, TPM, LCD, AL[...]

1 Hardware Overview 1.10 Batteries 1-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 1.10 Batteries The computer has three types of batteries as follows:  Main battery pack  RTC battery The battery specifications are listed in Table 1-7. Table 1-7 Battery specifications Battery name Material Output voltage Capacity G71C00085110/21[...]

1.10 Batteries 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-23 1.10.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The syst[...]

1 Hardware Overview 1.10 Batteries 1-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 1.10.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the com puter is turned off. Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC ba[...]

1.11 AC Adapter 1 Hardware Overview PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-25 1.11 AC Adapter The AC adapter is also used to charge the battery. Table 1-10 lists the AC adapter specifications. Table 1-10 AC adapter specifications Parameter Specification G71C0004A510(3-pin) / G71C00062210(2-pin) Power 60W (Peak 75W) Input voltage[...]

1 Hardware Overview 1.11 AC Adapter 1-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

[CONFIDENTIAL] Chapter 2 Troubleshooting Procedures[...]

2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

2 Troubleshooting Procedures PORTEGE R500 Maintenance Manual (960-634) [ CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ..........................................................................................................2- 1 2.2 Troubleshooting Flowchart .............................................................................[...]

2 Troubleshooting Procedures 2-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 2.8 Display Troubleshooting ..........................................................................................2-42 Procedure 1 Diagnostic Test Program Execution Check ...............................2-42 Procedure 2 Connector Check and Cable Check ....[...]

2 Troubleshooting Procedures PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-v 2.15 Fingerprint sensor Troubleshooting .........................................................................2-56 Procedure 1 Setting W indows Log-ON password .........................................2-57 Procedure 2 Registrati on of fingerprint...........[...]

2 Troubleshooting Procedures 2-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Figures Figure 2-1 Troubleshooti ng flowchart ..................................................................................2-3 Figure 2-2 Debug port (Boot mode) error status .................................................................2-19 Tables Tab[...]

2.1 Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-1 2 2.1 Troubleshooting Chapter 2 describes how to determine if a Fi eld Replaceable Unit (FRU) in the com puter is causing the computer to malfunction. The FRUs covered are: 1. Power Supply 6. Display 11. Wireless LAN 2. System Board 7. O[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2-2 [CONFIDENTIAL] PORTEG E R500 Maintenance M anual (960-63 4) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determ ining which FRU malfunctions. Before going through the flowchart steps, check the following:  Ask the user if a password is registered and, [...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-3[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) 2-4 [CONFIDENTIAL] PORTEG E R500 Maintenance M anual (960-63 4)[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-5 If the diagnostics program cannot detect an erro r, the problem may be interm ittent. The Running Test program should be executed severa l times to isolate the problem . Check the Log Utilities function to confirm which diagnos[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-6 [CONFIDENTIAL] PORTEG E R500 Maintenance M anual (960-63 4) 2.3 Power Supply Troubleshooting The power supply controls many functions and components. To determ ine if the power supply is functioning properly, star t with Procedure 1 and continue with the other Procedures as instructe[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-7 Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Table 2-3 Error code Error code Where[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-8 [CONFIDENTIAL] PORTEG E R500 Maintenance M anual (960-63 4) Check 1 Compare the patterns in the hexadeci mal error code to the tables below.  AC Adaptor Error code Meaning 10h AC Adaptor output voltage is over 16.5V. 11h Express Port Replicator voltage is ove r 1 6.5V. 12h Current[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-9  E5V output Error code Meaning 50h E5V voltage is over 6.00V when the computer is powered on/off. 51h E5V voltage is under 4.50V when the compute r is powered on. 52h E5V voltage is under 4.50V when the compute r is booti[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-10 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634)  PPV output Error code Meaning 90h PPV voltage is over 1.80V when the computer is powered on/off. 91h PPV voltage is under 0.32V when the computer is powered on. 92h PPV voltage is under 0.32V when the computer is bootin[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-11  PTV output Error code Meaning E0h PTV voltage is over 1.26V when the computer is powered on/off. E1h PTV voltage is und er 0.8 9V when the computer is powe red o n. E2h PTV voltage is und er 0.8 9V when the computer is [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The power supply wiring diagram is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for breaks. If the power cord is damaged, c onnect a new AC power cord[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-13 Procedure 4 Charge Check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the pow er. If you cannot turn on the power, g[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-14 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Procedure 5 Replacement Check The system board processor module m ay be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures . Check the connection between the[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-15 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board and CPU are defective or not functioning properly. Start with Procedure 1 an d continue with the other procedures as instructed.[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-16 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error messag[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-17 Check 2 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (22) or (23) appears, go to Procedure 4. If the[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting Procedure 2 Debugging Port Check (Boot Mode) Check the D port status by a serial port test. Th e tool for serial port test is shown below. Figure 2-2 Debug port (Boot mode) error status The test procedures are follows: 1. Connect the debug port test cable to the connector CN3490 of the s[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-19 Table 2-5 Debug port (Boot mode) error status (1/10) D port status Inspection items Details Permission of A20 and Clear of software reset bit Prohibition of APIC Initialization of MCH and ICH Initialization of Super I/O Ini[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-20 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Table 2-5 Debug port (Boot mode) error status (2/10) D port status Inspection items Details Saving key scan code F00AH A setup of TASK_1 second_TSC Controlling fan Permission of system speaker Releasing mute Initializing so[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-21 Table 2-5 Debug port (Boot mode) error status (3/10) D port status Inspection items Details Cash control processing for HyperThreading F100H Prohibition of cache Initialization of MCHM I nitialization of ICH7M.D30.Func0 Ini[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-22 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Table 2-5 Debug port (Boot mode) error status (4/10) D port status Inspection items Details Check of memory configuration change Resume error F174H RSM_SYSMEM_ERR RAM area checksum check in system BIOS Resume error F179H SM[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-23 Table 2-5 Debug port (Boot mode) error status (5/10) D port status Inspection items Details PIT test (Cold boot only) and initia lizati on Setting of test pattern to channel 0 of PIT#0 Check whether the set test pattern can[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-24 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Table 2-6 Debug port (Boot mode) error status (6/10) D port status Inspection items Details Saving drive mode of AC97/Azalia Initialization of temperature control informati on KBC initialization VGA display off, Reset contr[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-25 Table 2-5 Debug port (Boot mode) error status (7/10) D port status Inspection items Details Configuration (F10AH) Saving of VGA configuration result Task generation for waiting PCI_CONFIGURAT ION completion Initialization o[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-26 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Table 2-5 Debug port (Boot mode) error status (8/10) D port status Inspection items Details F115H EXT_MEM_CHECK (Check of exce ption in the prot ected mode)( Boot) F116H Exception check in the protected mode INIT_SYS_MEM Dp[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-27 Table 2-5 Debug port (Boot mode) error status (9/10) D port status Inspection items Details F11FH EX_IO_ROM_CHECK (Check of option I/O ROM) Saving of value in 40:00h (for SIO saving/restoring) Setting of font address for re[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-28 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Table 2-5 Debug port (Boot mode) error status (10/10) D port status Inspection items Details F123H IRT_SC_INT_END Notifies the DVI connection status to VGA BIOS (for models supporting DVI) Setting of batte ry sa ve mode Set[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-29 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Di agnostic Test Menu. Refer to Chapter 3, Tests and Diagnostics, for more inform ation on how to perform these tests. 1. System test [...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-30 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Procedure 4 Replacement Check The system board connectors may be disconnect ed. Disassemble the com puter following the steps described in Chapter 4, Replacement Procedures and perform Check 1. Check 1 Visually check for th[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-31 2.5 USB FDD Troubleshooting This section describes how to determine if the USB FDD is functioning properly. Perf orm the steps below starting with Procedure 1 a nd continuing with the other procedures as required. Procedure 1: U[...]

2 Troubleshooting Procedures 2-32 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test procedures. Floppy disk dri[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check The connection of USB port is shown in the following figure. Check 1 Check the connection of the USB FDD. If the USB FDD is still not functioning properly, perform Check 2. Check 2 As the connection m ay be defective, disassemble the com puter and check each connec[...]

2 Troubleshooting Procedures 2-34 [CONFIDENTIAL ] PORTEGE R500 Maintenan ce Manual ( 960-634) Procedure 4 Replacement Check The USB FDD or USB FDD cable may be defec tive or damaged. Replace it with a new one. If the USB FDD is still not functio ning properly, perform the following.  If USB port 0 does not work properly, perform check 1.  If [...]

2.6 HDD Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-35 2 2.6 HDD Troubleshooting This section describes how to determine if the HDD is functioning properly. Perform the steps below starting with Procedure 1 and con tinuing with the other procedures as required. Procedure 1: Message Chec[...]

2 Troubleshooting Proce dures 2.6 HDD Troubleshooting 2-36 [CONFIDENTIAL] PORTEGE R500 M aintenance M anual (960-634) Procedure 2 Partition Check Insert the Toshiba DOS system disk and re start the com puter with U key holding down. Perform the following checks: Check 1 Type C: and press Enter . If you cannot change to drive C, go to Check 2. If yo[...]

2.6 HDD Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-37 Procedure 3 Format Check The computer’s HDD is formatted using the low level format program and the DOS FORMAT program. To format the HDD, start with Check 1 below and perform the other steps as required. Check 1 Format the HDD an[...]

2 Troubleshooting Proce dures 2.6 HDD Troubleshooting 2-38 [CONFIDENTIAL] PORTEGE R500 M aintenance M anual (960-634) Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation [...]

2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check The HDD may be disconnected, or the HDD, HDD FPC or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the HDD is firmly conn[...]

2 Troubleshooting Procedures 2.7 K eyboard and Dual point Troubleshooting 2-40 [CONFIDENTIAL] PORTEGE R500 M aintenance M anual (960-634) 2.7 Keyboard and Dual point Troubleshooting To determine if the computer’s keyboard or touch pad is functioning properly, perform the following procedures. Start with Procedure 1 an d continue with the other pr[...]

2.7 Keyboard and Dual point Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The keyboard, or touch pad may be damaged. Disassem ble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: 1. If the keyboard malfunctions, start with Check 1. 2.[...]

2 Troubleshooting Procedures 2.8 Display Troubleshooting 2.8 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Cable Ch[...]

2.8 Display Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-43 Procedure 3 Replacement Check The LCD module and system board are connect ed to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures. Check 1 Replace the LCD cable with a new one f[...]

2 Troubleshooting Procedures 2.9 Optical Drive Troubleshooting 2-44 [CONFIDENTIAL] PORTEGE R500 M aintenance M anual (960-634) 2.9 Optical Drive Troubleshooting This section describes how to determ ine if the optical drive (Super Mul ti drive) in the Slim Select Bay is functioning pr operly. Perform the steps below starting with Procedure 1 and con[...]

2.9 Optical Drive Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The optical drive (DVD Super Multi drive) is connected to the system board. The connectors may be disconnected from the system board or may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Proc[...]

2 Troubleshooting Procedures 2.10 LAN Troubleshooting 2.10 LAN Troubleshooting This section describes how to determine if the computer’s L AN is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Ch[...]

2.11 Bluetooth Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-47 2.11 Bluetooth Troubleshooting This section describes how to determ ine if th e computer’s Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and continui ng with the other procedures as re[...]

2 Troubleshooting Procedures 2.11 Bluetooth Troubleshooting Procedure 2 Connection Check The Bluetooth function wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the Bluetooth mod[...]

2.11 Bluetooth Troubleshooting 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-49 Procedure 3 Replacement Check The Bluetooth antenna, Bluetooth module, sound board and system board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instru[...]

2 Troubleshooting Procedures 2.12 Wireless LAN Troubleshooting 2-50 [CONFIDENTIAL] PORTEGE R500 M aintenance M anual (960-634) 2.12 Wireless LAN Troubleshooting This section describes how to determine if the computer’s Wireless LAN is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures [...]

2.12 Wireless LAN Troubleshooting 2 Troubleshooting Procedures Procedure 2 Antenna Connection Check The wireless LAN wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the wireless[...]

2 Troubleshooting Procedures 2.12 Wireless LAN Troubleshooting 2-52 [CONFIDENTIAL] PORTEGE R500 M aintenance M anual (960-634) Procedure 3 Replacement Check The wireless LAN antenna, wireless LAN board a nd the system board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instruc[...]

2.13 Sound Troubleshooting 2 Troubleshooting Procedures 2.13 Sound Troubleshooting This section describes how to determine if the computer’s sound f unctions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Diagnostic Te st Program Execution Check Proced[...]

2 Troubleshooting Procedures 2.13 Sound Troubleshooting 2-54 [CONFIDENTIAL] PORTEGE R500 M aintenance M anual (960-634) As the connection may be defective, disassem ble the computer and check each connection. If the problem still occu rs, go to Procedure 3. Procedure 3 Replacement Check  If headphone does not work properly, perform check 1.  [...]

2.14 SD card Slot Troubleshooting 2 Troubleshooting Procedures 2.14 SD card Slot Troubleshooting This section describes how to determine if the computer's Bridge media functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows OS Pro[...]

2 Troubleshooting Procedures 2.15 Fingerprint sensor Troubleshooting 2.15 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confir ming the fingerprint operation, it is necessary to log on by the account wi th the management authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the [...]

2.15 Fingerprint sensor Troubleshootin g 2 Troubleshooting Procedures PORTEGE R500 Mainten ance Manual ( 960-634) [CO NFIDENTIAL] 2-57 Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s na me) that you want to set the password. 4. Click “Crea[...]

2 Troubleshooting Procedures 2.15 Fingerprint sensor Troubleshooting 7. When the Store to Sensor screen is displa yed, check Store fingerpri nt to Sensor. Click Finish to complete fingerprint registration. Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. In the Windows logon window, put lightly the first joi[...]

2.15 Fingerprint sensor Troubleshootin g 2 Troubleshooting Procedures Procedure 4 Connector Check and Replacement Check The Fingerprint sensor cable is connected to the connector CN9810 on th e Fingerprint sensor board and connector CN9800 on the system board. Check 1 Check the Fingerprint sensor cable is firmly connected to the connector CN 9810 o[...]

2 Troubleshooting Procedures 2.15 Fingerprint sensor Troubleshooting 2-60 [CONFIDENTIAL] PORTEGE R500 M aintenance M anual (960-634)[...]

[CONFIDENTIAL] Chapter 3 Tests and Diagnostics[...]

3 Tests and Diagnostics 3-ii [CONFIDENTIAL] PORTEGE R500 Maintenan ce Manual (960-63 4) 3[...]

3 Tests and Diagnostics PORTEGE R500 Maintenance Man ual (960-634) [ CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2[...]

3 Tests and Diagnostics 3-iv [CONFIDENTIAL] PORTEGE R500 Maintenan ce Manual (960-63 4) 3.21 Head Cleaning .......................................................................................................... 3-4 9 3.21.1 Function Description .......................................................................... 3-49 3.21.2 Operations ....[...]

3 Tests and Diagnostics PORTEGE R500 Mainten ance Manual ( 960-634) [CONFIDENTIAL ] 3-v Tables Table 3-1 Subtest names .................................................................................................... 3-12 Table 3-2 Error codes and error status names .................................................................... 3-35 Table [...]

3 Tests and Diagnostics 3-vi [CONFIDENTIAL] PORTEGE R500 Maintenan ce Manual (960-63 4)[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Modu[...]

3 Tests and Diagnostics 3.1 The Diagnostic Test 3-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST  ERROR RETRY COUNT SET [FDD & HDD] Other tests are:  Wireless LAN TEST (Wireless LAN TEST disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEEE1394 TEST disk) [...]

3.1 The Diagnostic Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-3 3.1.2 H/W (Hardware) initial information setting tool The H/W initial inform ation setting tool consists of the following programs.  Initial configuration  DMI information save  DMI information recovery  System configuration disp[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the USB floppy disk drive or Optical disk drive. 2. Turn on the computer while pressing U key. The following menu appears. NOTE : The following menu is an exam ple when DI[...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) To execute this program, press 1 Repair Main and press Enter in the startup menu, press Enter . The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 –[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST 3 - KEYBOARD TEST 4 - DISPLAY TEST 5 - FLOPPY DISK [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT : XXXXX WRITE DATA : [...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME [[ HALT OPERATION ]] 1: Test end 2: Continue 3: Re[...]

3.3 Setting of the hardware configuration 3 Tests and Diagnostics 3.3 Setting of the hardware configuration To execute this program, 2, Repair Initial config set and press Enter in the startup m enu, press Enter and follow the directions on the screen. The H/W initial inform ation setting tool consists of four subtests. Move the highlight bar to th[...]

3 Tests and Diagnostics 3.3 Setting of the hardware configuration 3-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 7. “ Create DMIINFO TXT (Y/N) ? ” is displayed. Press Y , then the DMI information (text data) is written to the Floppy disk, etc. • Setting of the HWSC • Setting of the UUID • Display of the DMI information (inc[...]

3.4 Heatrun Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-11 3.4 Heatrun Test To execute this program, press 3 , Repair Heatrun and press Enter in the startup menu, press Enter . After selecting this test, the same subtests as 3.23 Running Test are executed successively. For more details on the procedure an[...]

3 Tests and Diagnostics 3.5 Subtest Names 3-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge D[...]

3.5 Subtest Names 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-13 Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER ［ It is not supported ］ 01 02 03 Ripple pattern Function Wraparound 7 ASYNC 01 02 03 FIR/SIR Point to point (send) FIR/SIR Point to point (receive) Wraparound (boa[...]

3 Tests and Diagnostics 3.6 System Test 3-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.6 System Test To execute the System Test, select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtes[...]

3.6 System Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-15 Subtest 04 Quick charge This subtest checks the status for the quick charge. Subtest 05 DMI read This subtest displays the information in the Flash-ROM in the following format. *** DMI Data Display Ver X.XX *** Model Name : XXXXXXXXXXX Version Numb[...]

3 Tests and Diagnostics 3.7 Memory Test 3-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.7 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional memory This[...]

3.8 Keyboard Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-17 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code d[...]

3 Tests and Diagnostics 3.9 Display Test 3.9 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAh and 55h) to the [...]

3.9 Display Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K] [Mode 118 1024*768 16M] The dis[...]

3 Tests and Diagnostics 3.9 Display Test 3-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Subtest 06 “H” pattern display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HH[...]

3.10 Floppy Disk Test 3 Tests and Diagnostics 3.10 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD because the contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Ent[...]

3 Tests and Diagnostics 3.10 Floppy Disk Test 3-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SU[...]

3.11 Printer Test 3 Tests and Diagnostics 3.11 Printer Test NOTE : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be connected to the system to execute this test. Also, printer port wraparoun[...]

3 Tests and Diagnostics 3.11 Printer Test Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE : To execute thi[...]

3.12 Async Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-25 3.12 Async Test NOTE : Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to e[...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is ex[...]

3.13 Hard Disk Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-27 3. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIA[...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder and then reads the data while moving from cylinder to cylinder. (Tests the data interference in the neighbor track.) Worst[...]

3.14 Real Timer Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 3-29 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real ti[...]

3 Tests and Diagnostics 3.14 Real Timer Test 3-30 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, m aking sure the date and time are displayed in the following form at: Current date :[...]

3.15 NDP Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 3-31 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 NDP This test checks the following functions of NDP:  Control word  Status word  Bus  Additi[...]

3 Tests and Diagnostics 3.16 Expansion Test 3-32 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wrap around [It is not supported ] CAUTION : PCMCIA wraparound test is not suppo[...]

3.16 Expansion Test 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 3-33 Subtest 02 RGB monitor ID NOTE: To execute this subtest, an external monitor with monitor ID function is required. Connect the external monitor to the PC for the test of ID acquisition. The judgment of acquisition is based on the panel data. I[...]

3 Tests and Diagnostics 3.17 CD-ROM/DVD-ROM Test 3-34 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.17 CD-ROM/DVD-ROM Test NOTE : CD-ROM/DVD-ROM Test can be performed only when the DIAGNOSTIC PROGRAM is started from the CD-ROM . Subtest 01 Sequential read This subtest is a sequential reading of one-block units of all the logical addres[...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 3-35 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the DIAGNOSTIC TEST. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) FF D[...]

3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-36 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NO[...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 3-37 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERR[...]

3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status 3-38 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- di[...]

3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 3-39 Table 3-4 Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used. “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Unc[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-40 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ##########################[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 1 Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s di[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST Subtest 2 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the < POINTING > dis[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 3-43 Subtest 3 W ireless communication switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display. Wireless communication switch is set to a st[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-44 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Subtest 5 LED This subtest checks if each LED lights properly. The following m essage appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED test] Press any key and following message appears [...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 6 Button This subtest checks the m oving of the of the front operation panel button. Press the Toshiba Assist button and Back light On/Off button after the following message appears. Step 1 X 1 2 * * *. Press Function button (Toshiba Assist button) OK m essage appears in the display if the test end[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST Subtest 7 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. The vertical wall or plane is necessary. 3. Prevent the machine from shake [...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 3-47 When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened. Set the machine on the flat d[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-48 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) This subtest is executed with an Slim Port Replicator II. installed. Press Enter while pushing the eject button of the Slim Port Replicator II. the following message appears. Pushing Eject-SW, and press [Enter] Key Press Enter without pushing th[...]

3.21 Head Cleaning 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-49 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from[...]

3 Tests and Diagnostics 3.22 Log Utilities 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display. NOTE : Connect USB FDD, when you perform the DIAGNOSTIC PRO[...]

3.22 Log Utilities 3 Tests and Diagnostics 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED 001 FDD 01 0000 180 00001 00 00 0000 FDD-TIME OUT ER[...]

3 Tests and Diagnostics 3.23 Running Test 3-52 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. HDD t[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-53 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-54 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Select[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-55 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below. I[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-56 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 4. DUMP program (a) When DUMP is selected, the following message appears. DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-57 (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD [...]

3 Tests and Diagnostics 3.25 System Configuration 3-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3 3.25 System Configuration 3.25.1 Function Description NOTE : To display the system configuration, the write protect tab should be OFF position. If the tab is ON position, move the tab to OFF position and restart the test. Otherwise the [...]

3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-59 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter . Then, the following system configuration appears in the display. System Configuration Display : Ver X.XX [Machine Name ???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L2 Cache = XXXXXKB * - [...]

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 3.26 Wireless LAN Test Program (Atheros) Since there is no test program for Atheros-made wireless LAN cards, check the wireless LAN card type of the computer and the antenna connection by using Windows program s. Check of the wireless LAN card type 1. Slide the wireless communication [...]

3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN comm unication is available. (It is no problem if a cross is shown on the icon.) 2. Double-click the icon. If the computer finds [...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel -made b/g, a/b/g Setting up of REF PC) 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g Setting up of REF PC) For the test of Intel-made wireless LAN cards , configure the test environm ent as shown below with the following equipment. ・ AP （ which can operate on Windows XP and i[...]

3.27 Wireless LAN Test Program (Intel -made b/g, a/b/g Setting up of REF PC) 3 Tests and Diagnostics 2. Open “My Computer” window and click “My Network places” on the left column. 3. Click “View network connections” on the left column. 4. The “Network Connections” window appears. Double-click “Local Area Connection”. Network Con[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel -made b/g, a/b/g Setting up of REF PC) 5. Click “Install…” button on the “Local Area Connection Properties” window. Local Area Connection Properties window 6. Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Network C[...]

3.27 Wireless LAN Test Program (Intel -made b/g, a/b/g Setting up of REF PC) 3 Tests and Diagnostics 8. When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.INF” file is used.) Install From Disk window 9. The “Select Network Protocol” win[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel -made b/g, a/b/g Setting up of REF PC) After the completion of REF PC setup, restart the WINDOW S. Then perform the Responder test program for Windows (W TWINSVR.EXE) in the Clx_Res folder. ・ WTWINSVR.EXE Function : Transmitting/receiving of data to/from DUT via AP OS available : Windo[...]

3.28 Wireless LAN Test Program on DUT PC( Intel-made) 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-67 3.28 Wireless LAN Test Program on DUT PC(Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made :Golan) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- ma[...]

3 Tests and Diagnostics 3.28 Wireless LAN Test Program on DUT PC(Intel-made) 3-68 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Press any key and return to the test m enu. If a defective is found during the test, NG message will appear in the display. Press any key and return to the test m enu. W hen a defective is detected in the test, [...]

3.28 Wireless LAN Test Program on DUT PC( Intel-made) 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-69 Subtest03 Antenna check & communication test of 11b m ode This subtest execute transmitting/receiving test in 802.11b mode using the main antenna first. If a defective is not found during the test, transmit[...]

3 Tests and Diagnostics 3.28 Wireless LAN Test Program on DUT PC(Intel-made) 3-70 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Subtest05 Communication test of 11g m ode This subtest execute transmitting/receiving test in 802.11g m ode using the main antenna. If a defective is not found during the test, OK message will appear in the disp[...]

3.28 Wireless LAN Test Program on DUT PC( Intel-made) 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-71 3.28.2 Wireless LAN T est Program (Intel-made:Kedron) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 802.11 a/b/g or 802.11 a/b/g/n: kedron). To execu[...]

3 Tests and Diagnostics 3.28 Wireless LAN Test Program on DUT PC(Intel-made) 3-72 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Press any key and return to the test m enu. W hen a defective is detected in the test, following typical cause is considered. • • • • • • Connection of wireless LAN card Using a wrong wireless LAN ca[...]

3.28 Wireless LAN Test Program on DUT PC( Intel-made) 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-73 This subtest execute transmitting/receiving test in 802.11a mode using the main antenna. If a defective is not found during the test, OK message will appear in the display. Press any key and return to the test [...]

3 Tests and Diagnostics 3.28 Wireless LAN Test Program on DUT PC(Intel-made) 3-74 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Subtest05 Communication test of 11g m ode This subtest execute transmitting/receiving test in 802.11g m ode using the main antenna. If a defective is not found during the test, OK message will appear in the disp[...]

3.29 LAN/Modem/Bluetooth/ IEEE1394 Test Program 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-75 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in[...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/ IEEE1394 Test Program Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK TEST 100Mbps Auto-negotiation TxRx Te[...]

3.29 LAN/Modem/Bluetooth/ IEEE1394 Test Program 3 Tests and Diagnostics Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor...hit <ESC> to abort. * External Loopback Test...PASSED Testing completed. * * Loop[...]

3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/ IEEE1394 Test Program 3-78 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 3.29.2 Modem test NOTE : Modem Test is not supported for this model. For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01[...]

3 Tests and Diagnostics 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to be tested). A responder device (device for transm itting/receiving data) is also needed. (A mobile phone with the Bluetooth function is also available.) ・ A Bluetooth card should b[...]

3 Tests and Diagnostics 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. BT address of test computer BT address of responder device 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are OK. If the BT address of the responder device doe[...]

3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-81 3.29.4 IEEE1394 test To execute this test, press 4 and Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear: ************************************************[...]

3 Tests and Diagnostics 3.30 Sound Test program PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-82 3.30 Sound Test program Sound TEST disk cannot be used in PORTEGE R500. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check[...]

3.31 BIOS SETUP 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-83 3.31 BIOS SETUP 3.31.1 Function Description This program displays the current system setup inform ation as listed below: 1. Memory 2. System Date/Time 3. Password (a) User Password (b) Supervisor Password 4. HDD Password (a) HDD (b) HDD Password Mo[...]

3 Tests and Diagnostics 3.31 BIOS SETUP 3-84 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 10. PCI Bus 11. Security Controlle (a) TPM (b) Clear TPM Owner 12. Display (a) Power On Display (b) LCD Display Stretch (c) Multi-Field Driving 13. Peripheral (a) Internal Pointing Device 14. Legacy Em ulation (a) USB KB/Mouse Legacy Emulation (b) [...]

3.31 BIOS SETUP 3 Tests and Diagnostics 3.31.2 Accessing the SETUP Program While pressing ESC , turn on the power. Then press F1 . The following display appears. *1: In the case of a model with built-in 1:1.8 type HDD, it is displayed as follows. Primary IDE(1F0H/IRQ14) *2: In the case of a model with built-in 1.8 type HDD, it is not displayed. POR[...]

3 Tests and Diagnostics 3.31 BIOS SETUP 3-86 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to m ove between items in a column. Press Fn + ↑ ( PgUp) and Fn + ↓ ( PgDn) to move between the two pages. 2. Press either th[...]

3.31 BIOS SETUP 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-87 SETUP Options The SETUP screen is divided into 14 functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s mem ory. This field displays the total amount of mem ory ins[...]

3 Tests and Diagnostics 3.31 BIOS SETUP 3-88 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) (b) HDD Password Mode This item registers HDD password and can be selected only for registering HDD password. To change HDD Password Mode when HDD password is registered, delete the registered HDD pa ssword first, and then register new password. Us[...]

3.31 BIOS SETUP 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-89 (b) HDD Priority This option enables to select the priority for the Built-in HDD or USB. Built-in HDD → USB (Default) USB → Built-in HDD 6. Others Whether or not you need to configure the computer with these options depends primarily on the kin[...]

3 Tests and Diagnostics 3.31 BIOS SETUP This option set the Execute-Disable Bit function of CPU to the operation system. Execute-Disable Bit gives higher security function preventing the PC from the computer viruses and buffer overflow problem on unauthorized access. Available Enable the Execute-Disable Bit function. Not Available Disable the Execu[...]

3.31 BIOS SETUP 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-91 NOTE: 1. Do not remove the AC adaptor and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option. 2. If you have set a password and the computer boots b[...]

3 Tests and Diagnostics 3.31 BIOS SETUP This option lets you set the device configuration. All Devices BIOS sets all devices. Setup by OS Initializes devices, which is needed to load an operating system. Operating system initializes other devices. (Default) NOTE: 1. When using installed OS, selecting “Setup by OS” is recommended. 2. When execut[...]

3.31 BIOS SETUP 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-93 Processing Speed This feature changes the CPU processing speed. High CPU operates at high speed. (Default in Full Power Mode) Low CPU operates at low speed. (Default in Low Power Mode) CPU Sleep Mode Use this option to enable or disable the CPU sle[...]

3 Tests and Diagnostics 3.31 BIOS SETUP 3-94 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) (b) PCI Express Link ASPM This option set the power-saving function of PCI Express on the following conditions. A u t o PCI Express devices are not used while battery operation. (Default) D i s a b l e d Disable the Power-saving function and drive [...]

3.31 BIOS SETUP 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-95 (a) TPM This setting enables or disables the computer's Trusted Platform Module (TPM) security controller. Disabled Disable Trusted Platform Module security(default) Enabled Trusted Platform Module security. (b) Clear TPM Owner This setting is[...]

3 Tests and Diagnostics 3.31 BIOS SETUP 3-96 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) NOTE : Pressing Fn+F5 changes the display setting in the order of internal LCD to simultaneous to external monitor. (b) LCD Display Stretch LCD Display Stretch enables or disables a larger display area of the screen. Enabled Enables the LCD display[...]

3.31 BIOS SETUP 3 Tests and Diagnostics PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-97 (b) USB-FDD Legacy Emulation This option sets the Legacy support condition of the USB floppy disk drive. When a computer is FDD built-in m odel, this option is not displayed. Enabled Enables LEGACY support. (Default) USB floppy disk is available wi[...]

3 Tests and Diagnostics 3.31 BIOS SETUP 3-98 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Chapter 4 Replacement Procedures [CONFIDENTIAL][...]

4 Replacement Procedures 4-ii [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634)[...]

4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [ CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 General .................................................................................................................... ... 4-1 4.2 Battery pack ......................................................................................[...]

4 Replacement Procedures 4-iv [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual ( 960-634) Figures Figure 4-1 Removing the battery pack ............................................................................ 4-8 Figure 4-2 Removing the PC card ................................................................................. 4-10 Figure 4-3 Remo[...]

4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-v Figure 4-31 Removing the display portion (2) ................................................................ 4-51 Figure 4-32 Removing the display portion (3) ................................................................ 4-51 Figure 4-33 Removing the touch p[...]

4 Replacement Procedures 4-vi [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual ( 960-634)[...]

4.1 General 4 Replacement Procedures 4 Replaceme nt Procedur es 4.1 General CAUTION: The case and parts of this machine are delicate (thin) because this machine is lighter than a usual machine. Handle with care of installing/removing. This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be nec[...]

4 Replacement Procedures 4.1 General 4-2 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual ( 960-634) Safety Precautions Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery p[...]

4.1 General 4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-3 Before You Begin Take note of the following points before starti ng work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for rem oving the battery pack is described in section “4.2 Battery Pack?[...]

4 Replacement Procedures 4.1 General Disassembly Procedures Four main types of cable connector are used. Pressure plate connector • • • • Spring connector Back flip connector Normal pin connector For pressure plate connectors, slide the pressure plate holding tags on both sides of the plastic pressure plate on the connector and pull the cab[...]

4.1 General 4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-5 Assembly Procedures After you have disassembled the computer and fixed or repaired the problem that was causing the computer to operate abnormally, you will need to reassem ble the computer. Install all the removed FRUs following the steps described [...]

4 Replacement Procedures 4.1 General Screw Tightening Torque When you fasten screws, be sure to follow the torque list below. CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for [...]

4.1 General 4 Replacement Procedures Grip Color Some screws have a colored grip area to help you determine the length of the screw. • Even numbered length screws: Brown • Odd numbered length screws: White • Special length screw: Blue “Special length screw” means screws whose length is indicated in an integral number to the first decimal p[...]

4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery packs, be careful not to short circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack. 1. Turn of[...]

4.2 Battery pack 4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-9 Installing the Battery pack To install the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmen[...]

4 Replacement Procedures 4.3 PC card 4.3 PC card Removing the PC card To remove the PC card, follow the steps below and refer to Figure 4-2. CAUTION: Before you remove the PC card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions. 1. Press the eject button for the PC card you want [...]

4.4 SD memory card 4 Replacement Procedures 4.4 SD memory card Removing the SD memory card To remove the SD mem ory card, follow the steps below and refer to Figure 4-3. CAUTION: Before you remove the SD memory card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions. 1. Push the SD [...]

4 Replacement Procedures 4.5 Memory module 4.5 Memory module Removing the Memory module CAUTION: The power must be turned off when you remove or insert a memory module. Inserting a memory module with the power on might damage the module or the computer itself. Dust and stains on the connectors may cause memory access problems. Never press hard or b[...]

4.5 Memory module 4 Replacement Procedures 2. Press two latches outward to release them (The mem ory module stands slantwise). 3. Remove the memory module from the connector CN1460 on the system board. Latch Memory module Latch CN1460 Figure 4-5 Removing the memory module (2) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-13[...]

4 Replacement Procedures 4.5 Memory module 4-14 [CONFIDENTIAL] PORTÉG É R500 Maintenance Manual (960-634) Installing the Memory module To install the memory m odule, make sure that the computer is powered off, follow the steps below and refer to Figure 4-4 and 4-5. 1. Insert the memory module into the connector CN1460 on the system board slantwis[...]

4.6 Base cover assembly 4 Replacement Procedures 4.6 Base cover assembly Removing the Base cover assembly Click here to view caution on the disassembly/reassembly of the unit. To remove the base cover assembly, follow the steps below and refer to Figure 4-6 to 4-8. 1. Remove the following screws securing the base cover assem bly. • M2 × 4C S-THI[...]

4 Replacement Procedures 4.6 Base cover assembly 2. Take out the tab under the cover. 3. Lift up the flip of the connector and disconnect the PC card cable from the connector CN2110 on the system board while holding the tab . Tab Flip PC card cable CN2110 Figure 4-7 Removing the base cover assembly (2) 4-16 [CONFIDENTIAL] PORTÉG É R500 Maintenanc[...]

4.6 Base cover assembly 4 Replacement Procedures 4. Remove the base cover assembly while lifting the LAN connector side first.(See figure 4-6) 5. Peel off the black tape from the middle fram e. Black tape Figure 4-8 Removing the base cover assembly (3) Installing the Base cover assembly To install the base cover assembly, follow the steps below and[...]

4 Replacement Procedures 4.7 PC card slot 4.7 PC card slot Removing the PC card slot To remove the PC card slot, follow the steps below and refer to Figure 4-9. 1. Turn over the base cover assembly. 2. Remove the following screws securing the PC card slot. • M2 × 4C S-THIN HEAD screw × 2 • M2 × 3C S-THIN HEAD screw × 2 3. Remove the PC card[...]

4.7 PC card slot 4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-19 Installing the PC card slot To install the PC card slot, follow the steps below and refer to Figure 4-9. 1. Set the PC card slot to the base cover assembly and secure it with the following screws . • M2 × 4C S-THIN HEAD screw × 2 • M2 × [...]

4 Replacement Procedures 4.8 Battery lock/Battery latch 4.8 Battery lock/Battery latch Removing the Battery lock/Battery latch To remove the battery lock/battery latch, follow the steps below and refer to Figure 4-10. 1. Remove the battery lock/battery latch while pushing hooks inside to release them. CAUTION : When removing the battery latch, be c[...]

4.9 Wireless LAN card 4 Replacement Procedures 4.9 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-11. 1. Disconnect three (or two) wireless LAN antenna cables from the wireless LAN card. 2. Remove the following screws securing wireless LAN card. • M2 × 4C S-THIN HEAD[...]

4 Replacement Procedures 4.9 Wireless LAN card 4-22 [CONFIDENTIAL] PORTÉG É R500 Maintenance Manual (960-634) CAUTION : Do not touch the connectors on the wireless LAN card on the computer. Debris on the connectors may cause the wireless LAN card access problems. Installing the Wireless LAN card To install the wireless LAN card, follow the steps [...]

4.10 CPU fan assembly 4 Replacement Procedures 4.10 CPU fan assembly Removing the CPU fan assembly To remove the CPU fan assembly, follow the steps below and refer to Figure 4-12. CAUTION: The CPU can become very hot during operation. Be sure to let it cool before starting repair work. When you remove the CPU fan assembly, wipe the grease off of th[...]

4 Replacement Procedures 4.10 CPU fan assembly Installing the CPU fan assembly To install the CPU fan assembly, follow the steps below and refer to Figure 4-12 and 4-13. 1. Wipe the grease off of the bottom of the heat sink and top of the CPU. 2. Apply new grease on the CPU using a special syringe as shown in the following figure. Apply new grease [...]

4.10 CPU fan assembly 4 Replacement Procedures 3. Connect the fan cable to the connector CN8771 on the system board. 4. Set the CPU fan assembly to the slot and secure it with the following screws . • M2 × 6C S-THIN HEAD × 2 CAUTION: Arrange the fan cable within the area indicated with the thick line in the figure below. Fan cable PORTÉGÉ R50[...]

4 Replacement Procedures 4.11 RTC battery 4.11 RTC battery Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-14. 1. Disconnect the RTC battery cable from the connector CN9300 on the system board. 2. Remove the RTC battery holder fixed to the base cover with the double-sided tape . CAUTION : A cushion i[...]

4.11 RTC battery 4 Replacement Procedures Installing the RTC battery To install the RTC battery, follow the steps below and refer to Figure 4-14. 1. Set the RTC battery to the RTC battery holder and close of the RTC battery holder while adhering the cover portion with the double-sided tape. CAUTION : When the cushion of the bottom of the RTC batter[...]

4 Replacement Procedures 4.12 DC-IN jack 4.12 DC-IN jack Removing the DC-IN jack To remove the DC-IN jack, follow the steps below and refer to Figure 4-15. 1. Disconnect the DC-IN jack cable from the connector CN8800 on the system board and remove the DC-IN jack from the slot. Insulator DC-IN jac k DC-IN jack cable Guide CN8800 Figure 4-15 Removing[...]

4.13 Bluetooth module 4 Replacement Procedures 4.13 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-16. *The Bluetooth module is not mounted in som e models. 1. Disconnect the USB cable carefully from the connector CN9610 on the USB board. 2. Disconnect the Bluetooth antenn[...]

4 Replacement Procedures 4.13 Bluetooth module 4-30 [CONFIDENTIAL] PORTÉG É R500 Maintenance Manual (960-634) Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-16. 1. Set the Bluetooth module to the slot and secure it with the following screw . • M2 × 3C S-THIN HEAD × 1 2. Connect th[...]

4.14 HDD/SSD 4 Replacement Procedures 4 Replaceme nt Procedur es 4.14 HDD/SSD CAUTION : Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device. There is a possibility that the black shield layer of the 1.8-inch HDD cable/SSD cable, 2.5-inch HDD cable and SD cable is peeled off (different from th[...]

4 Replacement Procedures 4.14 HDD/SSD 4.14.1 2.5” HDD Removing the 2.5” HDD To remove the 2.5”HDD, follow the steps below and refer to Figure 4-17. 1. Lift up the 2.5” HDD in the direction of the arrow in the figure below. 2. Disconnect the 2.5” HDD cable from the connector on the 2.5” HDD. Connector of the 2.5” HDD 2.5” HDD 2.5” [...]

4.14 HDD/SSD 4 Replacement Procedures 4.14.2 1.8” HDD Removing the 1.8” HDD To remove the 1.8” HDD, follow the steps below and refer to Figure 4-18. 1. Turn over the 1.8” HDD in the direction of the arrow in the figure below and remove four cushions from the 1.8” HDD. 2. Disconnect the 1.8” HDD cable from the connector on the 1.8” HDD[...]

4 Replacement Procedures 4.14 HDD/SSD 4-34 [CONFIDENTIAL] PORTÉG É R500 Maintenance Manual (960-634) Installing the 1.8” HDD To install the 1.8” HDD, follow the steps below and refer to Figure 4-18. 1. Set four cushions to the 1.8” HDD. 2. Turn over the 1.8” HDD and connect the 1.8” HDD cable to the connector on the 1.8” HDD. 3. Turn [...]

4.14 HDD/SSD 4 Replacement Procedures 4.14.3 SSD Removing the SSD To remove the SSD, follow the steps below and refer to Figure 4-19. 1. Remove the following screws and SSD . (SSD cable is connected on the back of the SSD) • M1.4 × 3C S-THIN HEAD × 3 2. Disconnect the SSD cable from the connector on the SSD. CAUTION : The 1.8-inch HDD cable and[...]

4 Replacement Procedures 4.14 HDD/SSD 4-36 [CONFIDENTIAL] PORTÉG É R500 Maintenance Manual (960-634) Installing the SSD To install the SSD, follow the steps below and refer to Figure 4-19. 1. Connect the SSD cable to the connector on the SSD. 2. Set the SSD into the slot and secure it with the following screws . • M1.4 × 3C S-THIN HEAD × 3[...]

4.15 Sound board/Internal microphone 4 Replacement Procedures 4.15 Sound board/Internal microphone Removing the Sound board/Internal microphone To remove the sound board/internal microphone, follow the steps below and refer to Figure 4-20 and Figure 4-21. 1. Remove the following screw securing the sound board. • M2 × 4C S-THIN HEAD × 1 2. Disco[...]

4 Replacement Procedures 4.15 Sound board/Internal microphone 3. Disconnect the microphone cable from the connector CN6050 on the sound board and remove the internal microphone from the sound board. Internal microphone Microphone cable CN6050 Figure 4-21 Removing the sound board/internal microphone (2) Installing the Sound board/Internal microphone[...]

4.16 ODD/SD board 4 Replacement Procedures 4.16 ODD/SD board Removing the ODD/SD board To remove the ODD/SD board, follow the steps below and refer to Figure 4-22 to 4-24. 1. Disconnect the FP cable carefully from the connector CN9800 on the system board. 2. Disconnect the SD cable from the connector CN9700 on the system board. 3. Stand the ODD and[...]

4 Replacement Procedures 4.16 ODD/SD board 5. Disconnect the SD cable and ODD cable form the connectors CN9710 and CN1820 on the SD board. SD cable ODD cable SD board CN1820 CN9710 Figure 4-23 Removing the ODD/SD board (2) 6. Remove the following screws and two metal plates from the ODD. • M2 × 4C S-THIN HEAD × 2 Figure 4-24 Removing the ODD/SD[...]

4.16 ODD/SD board 4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-41 Installing the ODD/SD board To install the ODD/SD board, follow the steps below and refer to Figure 4-22 to 4-24. 1. Set two metal plates to the ODD and secure them with the following screws . • M2 × 4C S-THIN HEAD × 2 2. Connect the SD ca[...]

4 Replacement Procedures 4.17 USB board/Switch unit 4.17 USB board/Switch unit Removing the USB board/Switch unit To remove the USB board/switch unit, follow the steps below and refer to Figure 4-25 and 4- 26. 1. Open the insulator and peel off the glass tape fixing the LAN cable. 2. Take out the LAN jack from the slot. 3. Disconnect the sensor cab[...]

4.17 USB board/Switch unit 4 Replacement Procedures 5. Remove the switch unit adhered with the double-sided tape. Switch unit Figure 4-26 Removing the USB board/switch unit (2) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-43[...]

4 Replacement Procedures 4.17 USB board/Switch unit Installing the USB board/switch unit To install the USB board/switch unit, follow the steps below and refer to Figure 4-25 and 4- 26. 1. Set the switch unit while adhering the double-sided tape. 2. Insert the USB board and secure it with the following screw . • M2 × 3C S-THIN HEAD × 1 CAUTION [...]

4.18 System board 4 Replacement Procedures 4.18 System board Removing the System board To remove the system board, follow the steps below and refer to Figure 4-27 and 4-28. 1. Remove the following screws securing the system board. • M2 × 4C S-THIN HEAD × 1 • M3 × 5 C B I N D × 2 2. Peel off the glass tape and disconnect the LCD cable , TP c[...]

4 Replacement Procedures 4.18 System board 4. Disconnect the HDD cable (or SSD cable ), USB cable , LAN cable , sound cable and BT cable from the connectors CN1800 , CN9600 , CN4100 , CN9500 and CN4400 on the system board. HDD cable or SSD cable (Connected to CN1800) USB cable (Connected to CN9600) LAN cable (Connected to CN4100) Sound cable (Conne[...]

4.18 System board 4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-47 Installing the System board To install the system board, follow the steps below and refer to Figure 4-27 and 4-28. 1. Connect the HDD cable (or SSD cable ), USB cable , LAN cable , sound cable and BT cable to the connectors CN1800 , CN9600 , C[...]

4 Replacement Procedures 4.19 Speaker 4.19 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-29. 1. Peel off the polyimide tape . CAUTION : Do not reuse the removed polyimide tape. 2. Take out the speaker from the slot. 3. Open four insulators and remove the speaker cable from the slot. S p eake r Poly[...]

4.19 Speaker 4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-49 Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-29. 1. Set the speaker to the slot. 2. Open four insulators and arrange the speaker cable into the slot. 3. Close four insulators to fix the speaker cable. [...]

4 Replacement Procedures 4.20 Display portion 4.20 Display portion Removing the Display portion To remove the display portion, follow the steps below and refer to Figure 4-30 to 4-32. 1. Open the display 90 degrees and put the computer on the stand. 2. Pull out the wireless LAN antenna cables under the insulator . 3. Remove the following screws sec[...]

4.20 Display portion 4 Replacement Procedures 5. Push the hook outside and remove the application button holder . 6. Disconnect the sensor cable from the connector on the sensor board. 7. Remove the sensor board from the application button holder. Application button holder Sensor cable Sensor board Hook Figure 4-31 Removing the display portion (2) [...]

4 Replacement Procedures 4.20 Display portion To install the display portion, follow the steps below and refer to Figure 4-30 to 4-32. 1. Set the power switch holder to the slot. 2. Set the sensor board to the application button holder and connect the sensor cable to the connector on the sensor board. 3. Set the application button holder to the slo[...]

4.20 Display portion 4 Replacement Procedures 5. Secure the hinge portion with the following screws . • M2.5 × 4C S-THIN HEAD × 2 6. Pass the wireless LAN antenna cables through the insulator. CAUTION : Arrange the wireless LAN antenna cable of the lower left portion as shown in the figure below. Do not put the cables on the rib. Do not pinch t[...]

4 Replacement Procedures 4.21 Touch pad/Fingerprint sensor board 4.21 Touch pad/Fingerprint sensor board Removing the Touch pad/Fingerprint sensor board To remove the touch pad/fingerprint sensor boa rd, follow the steps below and refer to Figure 4-33 and 4-34. 1. Turn over the middle frame and disconnect the TP cable from the connector on the touc[...]

4.21 Touch pad/Fingerprint sensor board 4 Replacement Procedures 5. Peel off the TP cable adhered with the double-sided tape and remove the tip point of the cable (connector terminal side) from the hole. 6. Remove the following screw securing the fingerprint sensor board. • M2 × 3C S-THIN HEAD × 1 7. Remove the fingerprint sensor board adhered [...]

4 Replacement Procedures 4.21 Touch pad/Fingerprint sensor board Installing the Touch pad/Fingerprint sensor board To install the touch pad/fingerprint sensor boa rd, follow the steps below and refer to Figure 4-33 and 4-34. 1. Wipe off the double-sided tape on the middle fram e and touch pad button and stick a new double-sided tape on them. 2. Sti[...]

4.22 Keyboard 4 Replacement Procedures 4.22 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-35. 1. Peel off the keyboard adhered to the insulator. 2. Peel off the insulator from the middle frame . Keyboard Insulator Middle frame Double-sided tape Double-sided tape Figure 4-35 Removing the keyboard[...]

4 Replacement Procedures 4.22 Keyboard 4-58 [CONFIDENTIAL] PORTÉG É R500 Maintenance Manual (960-634) Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-35. CAUTION: Do not reuse the removed keyboard and insulator. Use new keyboard and insulator. Wipe off the double-sided tapes on the middle frame and st[...]

4.23 LCD unit 4 Replacement Procedures 4.23 LCD unit Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-36 and 4-37. 1. Peel off three mask cushions and one mask seal from the LCD mask. 2. Remove the following screws and LCD mask . • M2 × 2.4C FLAT HEAD screw × 4 LCD mask Mask seal M2x2.4C FLAT HEAD Mask [...]

4 Replacement Procedures 4.23 LCD unit 3. Remove the LCD unit from the LCD cover. 4. Disconnect the LCD cable from the connector on the LCD unit. LCD unit LCD cable Cushion LCD cover LCD cover Figure 4-37 Removing the LCD unit (2) 4-60 [CONFIDENTIAL] PORTÉG É R500 Maintenance Manual (960-634)[...]

4.23 LCD unit 4 Replacement Procedures Installing the LCD unit To install the LCD unit, follow the steps below and refer to Figure 4-36 and 4-37. CAUTION : When installing a new LCD cable, stick a new cushion to the LCD cable. 1. Connect the LCD cable to the connector on the LCD unit. 2. Install the LCD unit to the LCD cover and arrange the LCD cab[...]

4 Replacement Procedures 4.24 Wireless LAN antenna/Bluetooth antenna 4.24 Wireless LAN antenna/Bluetooth antenna Removing the Wireless LAN antenna/Bluetooth antenna To remove the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-38. 1. Peel off the insulators fixing the wireless LAN antenna cables and Bluetooth an[...]

4.24 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures Installing the Wireless LAN antenna/Bluetooth antenna To install the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-38. 1. Stick the wireless LAN antennas and Bluetooth antenna on the LCD cover in place. 2. Stick eight insulators in place to f[...]

4 Replacement Procedures 4.25 Hinge 4.25 Hinge Removing the Hinge To remove the hinge, follow the steps below and refer to Figure 4-39. 1. Remove the following screws securing the hinges and plate. • M2 × 4C S-THIN HEAD × 2 2. Remove the hinges (right and left) and plate (right) from the LCD cover. Plate Hinge (left) Hinge (right) M2x4C S-THIN [...]

4.25 Hinge 4 Replacement Procedures PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-65 Installing the Hinge To install the hinge, follow the steps below and refer to Figure 4-39. 1. Set the hinges (right and left) and plate (right) to the LCD cover, and secure them with the following screws . • M2 × 4C S-THIN HEAD × 2[...]

4 Replacement Procedures 4.25 Hinge 4-66 [CONFIDENTIAL] PORTÉG É R500 Maintenance Manual (960-634)[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendices PORTEGE R500 Maintenance Manual ( 960-634) [ CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................. B-1 B.1 System b[...]

Appendices App-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.13 CN5601 LCD interface connector (34-pin) ........................................................ C-13 C.14 CN8771 F AN interface connector (4-pin) .......................................................... C-14 C.15 CN8800 DC-IN connector (4-pin) .......................[...]

Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-v Antenna board (FMUA T*) C.38 CN2671 ANT interface connector (3-pin) .......................................................... C-28 C.39 CN2672 3G interface connector (3-pin) ............................................................. C-28 C.40 CN2673 WLAN interface connect[...]

Appendices App-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Figures Figure B-1 System board ( FMUSY* ) layout (front) ...................................................... B-1 Figure B-2 System board ( FMUSY* ) layout (back) ....................................................... B-3 Figure B-3 Finger Sensor board ( FMUFS* ) layout [...]

Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-vii System board T able C-1 SO-DIMM connector (200-pin) ....................................................................... C-1 T able C-2 HDD interface connector (50-pin) ................................................................... C-4 T able C-3 PC Card interface c[...]

Appendices App-viii [CONFIDENTIAL] PORTEG E R500 Maintenance Manual (960-634) T able C-29 Ext-Microphone interface connector (6-pin) ................................................. C-22 T able C-30 Headphone interface connector (6-pin) .......................................................... C-22 USB Board T able C-31 USB (POR T0) interface con[...]

Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-ix T able D-6 No.124 key scan code ....................................................................................... D-7 T able D-7 No.126 key scan code ....................................................................................... D-8 T able I-1 MTBF ...........[...]

Appendices App-x [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendix A Handling the LCD Module Appendices Appendix A P Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assem bly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it [...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. PORTEGE R[...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. A-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual [...]

Appendix A Handling the LCD Module Appendices 9. Do not disassemble the LCD module. Disassem bly can cause malfunctions. 10. If you transport the module, do not use packing m aterial that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These m aterials can release gas that can damage the panel’s polarization. PORTEGE R500 Mainten[...]

Appendices Appendix A Handling the LCD Module A-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 System board (FMUSY*) Front View Figure B-1 System board(FMUSY*) layout (front) PORTEGE R500 Maintenance Manual (960-634) B-1[...]

Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table B-1 System board(F MU SY*) connectors (front) Number Name CN1800 HDD I/F connector CN4100 LAN I/F connector CN4400 Bluetooth I/F connector CN9500 FMUJA* board I/F connector CN9600 FMUUS* board I/F connector IC1200 North Bridge (Intel PM945GMS) IC1[...]

Appendix B Boar d Layout Appendices B.2 System board (FMUSY*) Back View Figure B-2 System board(F TU SY*) layout (back) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-3[...]

Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table B-2 System board (F MU SY*) connectors and ICs (back) Number Name CN1460 Memory connector CN21 10 PC Card I/F connector CN2150 Docking I/F connector CN2600 Mini PCI Express I/F connector CN2630 FMU3G* board I/F connector CN3230 Keyboard I/F connec[...]

Appendix B Boar d Layout Appendices B.3 Finger Sensor board (FMUFS*) View (front) (back) Figure B-3 Finger Sensor boar d (FMUFS*) layout (front/back) Table B-3 Finger Sensor board (F MUFS *) connector (front) Number Name CN9810 System board I/F connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-5[...]

Appendices Appendix B Boar d Layout B.4 SW board (FMUSW*) View (front) (back) Figure B- 4 SW board F MUSW *) layout (front/back) Table B- 4 SW board (F MUSW *) connector (back) Number Name CN9630 FMUUS* board I/F connector B-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendix B Boar d Layout Appendices B.5 Jack board (FMUJA*) View (front) (back) Figure B-5 Jack board (F MUJA *) layout (front/back) Table B-5 Jack board (F MUJA *)connector (front/back) Number Name CN4620 USB (PORT6) I/F connector CN6050 Int-Microphone I/F connector CN6350 S peaker I/F connector CN9510 System board I/F connector J6050 Ext-Micropho[...]

Appendices Appendix B Boar d Layout B.6 USB board (FMUUS*) View (front) (back) Figure B- 6 USB board (F MUUS *) layout (front/back) Table B- 6 USB board (F MUUS *) connector (back) Number Name CN4630 USB (PORT0) I/F connector CN9610 System board I/F connector CN9620 FMUSW* board I/F connector B-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-[...]

Appendix B Boar d Layout Appendices B.7 SATA HDD FPC (FMUSH*) View (front) (back) Figure B-7 SATA HDD FPC(F MUSH *) layout (front/back) Table B-7 SATA HDD FPC (F MUSH *) connector ( front/back ) Number Name CN1810 System board I/F connector CN1820 SA T A HDD I/F connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-9[...]

Appendices Appendix B Boar d Layout B.8 PATA HDD FPC (FMUPH*) View (front) Figure B- 8 PATA HDD FPC(F MUPH *) layout (front) Table B- 8 PATA HDD FPC (F MUPH *) connector ( front ) Number Name CN1830 System board I/F connector CN1840 P A T A HDD I/F connector B-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendix B Boar d Layout Appendices B.9 Antenna board (FMUAT*) View (front) (back) Figure B- 9 Antenna board(F MUAT *) layout (front/back) Table B- 9 Antenna board (F MUAT *) connector ( back ) Number Name CN2671 ANT I/F connector CN2672 3G I/F connector CN2673 WLAN connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-1 1[...]

Appendices Appendix B Boar d Layout B.10 SD board (FMUSD*) View (front) (back) Figure B- 10 SD board(F MUSD *) layout (front) Table B- 10 SD board (F MUSD *) connector ( front ) Number Name CN1820 FMUOD* board I/F connector CN9710 FMUSS* board I/F connector IS2130 SD CARD I/F connector B-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendix B Boar d Layout Appendices B.11 ODD FPC (FMUOD*) View (front) (back) Figure B- 11 ODD FPC(F MUOD *) layout (front /back ) Table B- 11 ODD FPC (F MUOD *) connector ( front/back ) Number Name CN1810 ODD I/F connector CN1830 FMUSD* board I/F connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-13[...]

Appendices Appendix B Boar d Layout B.12 SD board interface FPC (FMUSS*) View (front) Figure B- 12 SD board interface FPC(F MUSS *) layout (front) Table B- 12 SD board interface FPC FPC (F MUSS *) connector ( front ) Number Name CN9720 System board I/F connector CN9730 FMUSD* board I/F connector B-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual ([...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C- 1 Appendix C Pin Assignments System board (FMUSY ＊ ) C.1 CN1460 SO-DIMM connector (200-pin) Table C-1 SO-DIMM connector (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 MRVREF-B0V 2 GND 3 GND 4 ADQ07-B1P 5 ADQ00-B1P 6 ADQ06-B1P 7 ADQ04-B1P 8[...]

Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table C-1 SO-DIMM connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 61 ADQ27-B1P 62 ADQ29-B1P 63 ADQ26-B1P 64 ADQ28-B1P 65 GND 66 GND 67 ADM3-B1P 68 ADQS3-B1N 69 NC 70 ADQS3-B1P 71 GND 72 GND 73 ADQ30-B1P 74 ADQ24-B1P 75 ADQ31-B1P 76 A[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-3 Table C-1 SO-DIMM connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 133 GND 134 ADQ34-B1P 135 ADQ39-B1P 136 ADQ33-B1P 137 ADQ38-B1P 138 GND 139 GND 140 ADQ45-B1P 141 ADQ41-B1P 142 ADQ44-B1P 143 ADQ46-B1P 144 GND 145 GND 146 ADQS5-B1N [...]

Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.2 CN1800 HDD interface connector (50-pin) Table C-2 HDD interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name 1 IDRSTB-P3N 2 GND 3 PDD07-P3P 4 PDD08-P3P 5 PDD06-P3P 6 PDD09-P3P 7 PDD05-P3P 8 PDD10-P3P 9 PDD04-P3P 10 PDD11-P3P 11 GND 1[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-5 C.3 CN2110 PC Card interface connector (80-pin) Table C-3 PC Card interface connector (80-pin)(1/2) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 ACAD00-PYP 4 ACCD1-P3N 5 ACAD01-PYP 6 ACAD02-PYP 7 ACAD03-PYP 8 ACAD04-PYP 9 ACAD05-PYP 10 ACAD0[...]

Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table C-3 PC Card interface connector (80-pin)(2/2) Pin No. Signal Name Pin No. Signal Name 61 ACAD23-PYP 62 GND 63 ACREQ-PYN 64 ACAD24-PYP 65 ACCBE3-PYN 66 ACAD25-PYP 67 ACAUDI-PYP 68 ACAD26-PYP 69 ACSTSC-PYP 70 GND 71 ACAD27-PYP 72 ACAD28-PYP 73 ACA[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-7 C.4 CN2150 Docking interface connector (64-pin) Table C-4 Docking interface connector (64-pin) Pin No. Signal Name Pin No. Signal Name P1 DSKDC P2 GND P3 D-E5V P4 GND S1 DOCDT2-S3N S2 NC S3 FJCTRQ-S3N S4 DOCON-P5P S5 GND S6 DVIDET-S3N S7 GND S8 XDCK0[...]

Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.5 CN2600 Mini PCI Express interface connector (52-pin) Table C-5 Mini PCI Express interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name 1 PEWAKE-E3N 2 WFLN-E3V 3 WCHDA1-P3P 4 GND 5 WCHCL1-P3P 6 WLAN-P1V 7 WLXRQ1-P3N 8 WIMPWR-E3V 9 GND[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-9 C.6 CN2630 FMU3G* board interface connector (35-pin) Table C-6 FMU3G* board interface connector (35-pin) Pin No. Signal Name Pin No. Signal Name 1 WMSLCH-E3N 2 WIMPWR-E3V 3 WIMRST-E3P 4 GND 5 WIMCLK-E3P 6 GND 7 WIMDAT-E3P 8 WIM-GND 9 GND 10 TMP3G-SXP[...]

Appendices Appendix C Pin Assignments C-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.7 CN3230 Keyboard interface connector (30-pin) Table C-7 keyboard interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name 1 NUMLED-P5N 2 ARWLED-P5N 3 CAPLED-P5N 4 P5V 5 NC 6 KBRT06-S3N 7 KBRT02-S3N 8 KBRT03-S3N 9 KBRT05-S3N 10 KBRT01-S[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-11 C.9 CN4200 1394 interface connector (4-pin) Table C-9 1394 interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 ZTPB0-P3N 2 ZTPB0-P3P 3 ZTPA0-P3N 4 ZTPA0-P3P 1T GND 2T GND 3T GND 4T GND C.10 CN4400 Bluetooth interface connector (20-[...]

Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.11 CN4610 USB (PORT4) interface connector (4-pin) Table C-11 USB (PORT4) interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USB1PS-E5V２ 2 ZUSBP4-E3N 3 ZUSBP4-E3P 4 GND 1T GND 2T GND 3T GND C.12 CN5080 CRT interface connector (1[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-13 C.13 CN5601 LCD interface connector (34-pin) Table C-13 LCD interface connector (34-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 LEDBL5-GND 3 LEDBL4-GND 4 LEDBL3-GND 5 LEDBL2-GND 6 LEDBL1-GND 7 LEDBL0-GND 8 NC 9 LEDBL-PYV 10 NC 11 PNL-P2V 12[...]

Appendices Appendix C Pin Assignments C-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.14 CN8771 FAN interface connector (4-pin) Table C-14 FAN interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 FANPON-P5N 2 FANG-P3P 3 GND 4 (IC8773-4) C.15 CN8800 DC-IN connector (4-pin) Table C-15 USB(Port4) interface connector (4[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-15 C.18 CN9500 FMUJA* board interface connector (36-pin) Table C-18 FMUJA* board interface connector (36-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 GND 4 GND 5 GND 6 ROTENB-P3N 7 ROTENA-P3N 8 SND-GND 9 SND-GND 10 PVON-R3N 11 P5V 12 P5V [...]

Appendices Appendix C Pin Assignments C-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.19 CN9600 FMUUS* board interface connector (20-pin) Table C-19 FMUUS* board interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 RFSWON-S3N 3 USB0PS-E5V 4 USB0PS-E5V 5 USB0PS-E5V 6 USB0PS-E5V 7 USB0PS-E5V 8 GPBTNA-S3N 9 GND [...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-17 C.21 CN9800 FMUFS* board interface connector (6-pin) Table C-21 FMUFS* board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 ZUSBFS-E3P 3 ZUSBFS-E3N 4 GND 5 FGSPON-S3N 6 E3V 1T GND 2T GND C.22 CN9850 Membrane interface co[...]

Appendices Appendix C Pin Assignments C-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Finger Sensor board (FMUFS*) C.23 CN9810 System board interface connector (6-pin) Table C-23 System board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 E3V 2 FGSPON-S3N 3 GND 4 ZUSBFS-E3N 5 ZUSBFS-E3P 6 GND 1T GND 2T GND[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-19 SW board (FMUSW*) C.24 CN9630 FMUUS* board interface connector (3-pin) Table C-24 FMUUS* board interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 S3V 2 PNLOFF-S3N 3 GND[...]

Appendices Appendix C Pin Assignments C-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) JACK board (FMUJA*) C.25 CN4620 USB (PORT6) interface connector (4-pin) Table C-24 FMUUS* board interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USB2PS-E5V 2 ZUSBP6-E3N 3 ZUSBP6-E3P 4 GND 1T GND 2T GND 3T GND C.26 CN6050 Int-Micr[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-21 C.28 CN9510 System board interface connector (36-pin) Table C-28 System board interface connector (36-pin) Pin No. Signal Name Pin No. Signal Name 1 USB2PS-E5V 2 USB2PS-E5V 3 USB2PS-E5V 4 USB2PS-E5V 5 USB2PS-E5V 6 NC 7 GND 8 ZUSBP6-E3N 9 ZUSBP6-E3P [...]

Appendices Appendix C Pin Assignments C-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.29 J6050 Ext-Microphone interface connector (6-pin) Table C-29 Ext-Microphone interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 A-GND 2 EMICIN-PXP 3 EMICB-P2V 4 A-GND 5 DETCTA-P4N 6 EMICB-P2V C.30 J6310 Headphone interface conne[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-23 USB board (FMUUS*) C.31 CN4630 USB (PORT0) interface connector (4-pin) Table C-31 FMUUS* board interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USBOPS-E5V 2 ZUSBP0-E3N 3 ZUSBP0-E3P 4 GND 1T GND 2T GND 3T GND C.32 CN9610 System b[...]

Appendices Appendix C Pin Assignments C-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) SATA HDD FPC (FMUSH*) C.34 CN1810 System board interface connector (50-pin) Table C-34 System board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name 1 NC 2 GND 3 NC 4 NC 5 NC 6 NC 7 NC 8 NC 9 NC 10 NC 11 GND 12 NC 13 NC 14 NC 15 N[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-25 C.35 CN1820 SATA HDD interface connector (10-pin) Table C-35 SATA HDD interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name S1 GND S2 ZSATT0-P1P S3 ZSATT0-P1N S4 GND S5 ZSATR0-P1N S6 ZSATR0-P1P S7 GND P1 NC P2 NC P3 NC P4 GND P5 GND P[...]

Appendices Appendix C Pin Assignments C-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) PATA HDD FPC (FMUPH*) C.36 CN1830 System board interface connector (50-pin) Table C-36 System board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name 1 IORSTB-P3N 2 GND 3 PDD07-P3P 4 PDD08-P3P 5 PDD06-P3P 6 PDD09-P3P 7 PDD05-P3P 8 [...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-27 C.37 CN1840 PATA HDD interface connector (40-pin) Table C-37 PATA HDD interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name 1 NC 2 P3V 3 P3V 4 HDDLED-P3N 5 PDCS3-P3N 6 PDCS1-P3N 7 PDA2-P3P 8 PDA0-P3P 9 NC 10 PDA1-P3P 11 IDEIRQ-P3P 12 [...]

Appendices Appendix C Pin Assignments C-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Antenna board (FMUAT*) C.38 CN2671 ANT interface connector (3-pin) Table C-38 ANT interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 (FL2670-2) 2 GND 3 GND C.39 CN2672 3G interface connector (3-pin) Table C-39 3G interface connecto[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-29 SD board (FMUSD*) C.41 CN1820 FMUOD* board interface connector (3-pin) Table C-41 FMUOD* board interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 ODD-P5V 2 ODD-P5V 3 ODD-P5V 4 ODD-P5V 5 ODD-P5V 6 ODD-P5V 7 ODD-P5V 8 NC 9 ODDMDL-P3[...]

Appendices Appendix C Pin Assignments C-30 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.42 CN9710 FMUSS* board interface connector (30-pin) Table C-42 FMUSS* board interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 SDAT3-P3P 3 SDCMD-P3P 4 GND 5 SDCLK-P3P 6 GND 7 SDAT0-P3P 8 SDAT1-P3P 9 SDAT2-P3P 10 GND 11 SDC[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-31 ODD FPC (FMUOD*) C.44 CN1810 ODD interface connector (50-pin) Table C-44 ODD interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name 1 NC 2 NC 3 GND 4 NC 5 UIDRST-P3N 6 UDD08-P3P 7 UDD07-P3P 8 UDD09-P3P 9 UDD06-P3P 10 UDD10-P3P 11 UDD06[...]

Appendices Appendix C Pin Assignments C-32 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.45 CN1830 FMUSD* board interface connector (50-pin) Table C-45 FMUSD* board interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 ODD-P5V 2 ODD-P5V 3 ODD-P5V 4 ODD-P5V 5 ODD-P5V 6 ODD-P5V 7 ODD-P5V 8 ODD-P5V 9 NC 10 GND 11 GND 12 U[...]

Appendix C Pin Assignments Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] C-33 SD board interface FPC (FMUSS*) C.46 CN9720 System board interface connector (30-pin) Table C-46 System board interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 SDAT3-P3P 3 SDCMD-P3P 4 GND 5 SDCLK-P3P 6 GND 7 SDAT0-P3P 8 SD[...]

Appendices Appendix C Pin Assignments C-34 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) C.47 CN9730 FMUSD* board interface connector (30-pin) Table C-47 FMUSD* board interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 SDAT3-P3P 3 SDCMD-P3P 4 GND 5 SDCLK-P3P 6 GND 7 SDAT0-P3P 8 SDAT1-P3P 9 SDAT2-P3P 10 GND 11 SDC[...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] D -1 Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 1E F0 1E 04 3 # [...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 ¦ 2B AB 5D F0 5D *2 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B [...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] D -3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc Refer to table 2-25 126 Pause Refer to table 2-25 202 Fn *5 203 [...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] D -5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 ← E0 2A E0 4B[...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] D -7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co m mo n * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices 4 Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figur e E-1 UK keyboard E.2 United States (US) Keyboard Figur e E-2 US keyboard PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E.3 Thai Key board Figur e E-3 Thai keyboar d E.4 Canadian French Keyboard Figur e E-4 Canadian French keyboar d E-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendix F W iring diagrams Appendices 4 Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F.2 LAN Loopback Connector Figur e F-2 LAN Loopback Connector PORTEGE R500 Maintenance Manual (960-634) [CONFID ENTIAL] 4-1[...]

Appendices Appendix F W iring diagrams 4-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendix G BIOS r ewrite procedur es Appendices 4 Appendix G BIOS rewrite procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk for the com puter that has renewed BIOS data. Rewriting the BIOS 1. Set the syste[...]

Appendices Appendix G BIOS r ewrite procedur es G-2 [CONFIDE NTIAL] PORTEGE R500 Maintenance Manual ( 960-634)[...]

Appendix H EC/KBC r ewrite procedur es Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] H -1 4 Appendix H EC/KBC rewrite procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system. Tools T o rewrite the EC/KBC, you need the following tool:  EC/KBC rewriting disk for the comput[...]

Appendices Appendix H EC/KBC r ewrite procedur es H-2 [CONFIDE NTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]

Appendix I Reliability Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] I-1 4 Appendix I Reliability The following table shows MTBF (Mean T ime Between Failures). Table I-1 MTBF Time (hours) MTBF 5,700.98[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)[...]