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The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba R930-S9321, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Table of contents for the manual
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Page 1
GMAD00298010 05/12 If you need assistance: ❖ T echnical support is av ailable on line at T oshiba’ s W eb site at support.toshiba.com At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads. For more in formation, see “If Something Goes Wr[...]
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Page 2
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Portégé ® R930 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may in[...]
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Page 3
3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]
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Page 4
4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n. Contact T oshiba’ s Support W ebsit e at suppo[...]
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Page 5
5 5.375 x 8.375 ver 2.3 frequency ra nge 5.15 GHz to 5. 25 GHz to reduce the pote ntial for harmful interference to co-channel Mobile Sat ellite systems. High power radars are allocated as prim ary users of the 5.25 GHz to 5.35 GHz and 5.65 GH z to 5.85 GHz ban d s. These radar stations can cause interference with and/or damage this device. The abo[...]
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6 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is located or pointed such that it does not emit RF field in exces s of Health Canada limits for the general population; consu lt Safety Code 6, obtainable from Health Can[...]
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7 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to t he following Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsible for CE- Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many . The European Union WEEE (W as[...]
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Page 8
8 5.375 x 8.375 ver 2.3 VCCI Class B Information Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations. Lo w power radio frequenc y electric machinery shall resist against interference from legal communications or from indu strial, scientifi[...]
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9 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.5 MHz for second generation low-po wer data communicatio n systems such as this equipment ov erlaps that of mobile object identifi cation systems (premises radio station and specified lo w-po wer radio station). 1. Sticker Please put the f[...]
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10 5.375 x 8.375 ver 2.3 3. TOSHIB A Direct PC Monday – Friday: 10:00 – 17:0 0 T oll Free T el: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the T e chnical Regulation Confor mi ty Certif ication and the T echnical Conditions Compliance Approv al, and it belongs to the de vice class of radio [...]
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11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current ch[...]
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12 5.375 x 8.375 ver 2.3 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the Europ ean Community . Ad-hoc mo de provides a direct communication between two client devi ces without a W ireless LAN Access Point. ❖ This device must be used with Acce ss Points that hav e employed and activ ated a radar detecti[...]
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13 5.375 x 8.375 ver 2.3 computers/tnt/bluetooth.htm in Euro pe or support.toshib a.com in the United States for more information. Bluetooth and Wireles s LAN devices operate with in the same ra dio freque ncy range and may interf ere with one another . If you use Bluetooth and Wireless LAN devices simult aneously , you may occasionally experience [...]
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14 5.375 x 8.375 ver 2.3 Regulator y statements This product complies with any mandatory product specification in any country/ region where the product is sold. In addition, the product complies with the following: European Union (EU) and EFT A This equipment complies with the R&TTE directiv e 1999/5/EC and has been provided with the CE mark ac[...]
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15 5.375 x 8.375 ver 2.3 Copyright This guide is copyrighted by T o shiba Amer ica Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced i n any form without the prior written permission of T oshiba. No patent liabili ty is assumed, ho we ver , with respect to the use of the information contai[...]
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16 5.375 x 8.375 ver 2.3 OR ANY O THER INFORMA TION CONT AINED HEREIN OR THE USE THEREOF . T rademarks Porté gé and eco Utility are either register ed trademarks or tr ademarks of T oshiba America Information Systems, In c. and/or T oshiba Corporation . Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorpora[...]
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Page 17
17 5.375 x 8.375 ver 2.3 substances, in accordance with recycling regulations in each state, country , and territory , T oshiba wants to make it easy for customers to rec ycle products at the end of the life cycle. T o learn more about T oshiba's sustai nability commitment, visit us.toshiba.com/g reen . Reuse, Donation, Recycling Functional co[...]
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18 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 25 This guide ...............................................................27 Safety icons ............................................................28 Other icons used ...............................................[...]
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19 Contents 5.375 x 8.375 v er 2.3 Check list .......................................................... 35 Precautions .......................................................35 Important information on your computer’s cooling fan .......................37 Setting up your computer .......................................38 Connecting to a power so[...]
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20 Contents 5.375 x 8.375 v er 2.3 Connecting an external monitor or projector.....74 Adjusting the quality of the external display ......75 Customizing your co mputer’s settings ....................75 Caring for your computer ........................................76 Cleaning the computer ......................................76 Moving the comp[...]
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21 Contents 5.375 x 8.375 v er 2.3 Charging the RTC battery .................................. 93 Monitoring main battery power ............................... 93 Determining remaining battery power ...............94 What to do when the main battery runs low .....95 Setting battery notifications ..............................95 Conserving battery p[...]
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22 Contents 5.375 x 8.375 v er 2.3 Connect ...........................................................119 Secure .............................................................120 Protect & Fix ................................................... 121 Optimize ..........................................................122 TOSHIBA Application Install[...]
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23 Contents 5.375 x 8.375 v er 2.3 Chapter 6: If Something Goes Wrong ............. ...................... 150 Problems that are easy to fix ................................150 Problems when you turn on the computer ............151 The Windows ® operating system is not working ..153 Using Startup options to fix problems ............ 154 Internet p[...]
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24 Contents 5.375 x 8.375 v er 2.3 Lock (Instant se curity) ....................................181 Power plan .....................................................182 Sleep mode .....................................................183 Hibernation mode ........................................... 184 Output (Display switch) .........................[...]
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Page 25
25 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T oshiba computer , your work and entertainment can accompan y you where ver you go. Y our computer is ENERGY ST AR® qualified. T oshiba is a partner in the En vironmental Protection Agency’ s (EP A) ENERGY ST AR® Program and has designed this comp[...]
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Page 26
26 Introd uctio n 5.375 x 8.375 ver 2.3 When considering additions to your hom e of fice, purchase products that hav e earned the ENERGY ST A R® for all your equipment needs, which can sav e you money , sa ve ener gy , and help protect the climate. Vi s i t http://www .energystar .gov or http://www .energystar .gov/powermanagement for more informa[...]
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27 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T oshib[...]
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Page 28
28 Introd uctio n Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipment, or loss of data. These safety cautions hav e been classif ied according to the s eriousness of the risk, and icons highlight[...]
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Page 29
29 Introduction Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select mo del may not ha ve all the features and speci f ications corresp onding to al l of the icons or switches shown on the[...]
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Page 30
30 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer . Please read the saf ety instruct ion information on the Qu ick Start document (that shipped with your computer) caref ully and make sure you fully unde[...]
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Page 31
31 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r condit ioner ve nts or heaters. ❖ Extreme heat, col[...]
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Page 32
32 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display aw ay fr om bright light sources or reduce the light intensity from wind ows b y using blinds. Glare on the notebook display may cause eye strain, [...]
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Page 33
33 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing. ❖ The monitor should be about an arm length away wh[...]
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Page 34
34 Getting Started Selecting a place to work ❖ T ake short, strate gically spaced rest breaks to av oid e ye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T aking re gular breaks is especially important if you are working long hours on your comput er or working on a deadline. ❖ If[...]
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Page 35
35 Getting Started Selecting a place to work Health Administration W eb site at: osha.gov/SL TC/etools/computerworkstations / Check list ❏ Is your chair comfortable - does it support your back and arm s well? ❏ Are your feet flat on t he ground? ❏ Is there adequate space under your desk for your le gs? ❏ Are the keyboard and mouse at elbo w[...]
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Page 36
36 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or m oisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury . If any of thes e eventualities should accidentally occur , immed[...]
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Page 37
37 Getting Started Selecting a place to work ❖ Keep the computer and disks aw ay from objects that generate strong magnetic fields, such as lar ge stereo speakers. Information on some disks is stored magnetically . Placing a magnet too close to a disk can erase important files. Handle discs carefully . Avoid touching the surface of the disc. Gras[...]
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Page 38
38 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and including “Setting up your software” on page 42 before a dding external or internal components to your computer . These components include, but are not limited to, a mouse, keyboa rd, printer , memory , and an Expres[...]
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Page 39
39 Getting Started Connecting to a po wer sour ce Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA battery charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC [...]
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Page 40
40 Getting Started Connecting to a power so ur ce 2 Plug the A C adaptor co rd into the DC-IN on the side of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to the computer 3 Connect the po wer cord/cable to a li ve electrical outlet. The A C po wer light on the indicator panel glows green. Never attempt to connect or disconne[...]
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Page 41
41 Getting Started Char ging the main battery Charging the main batter y Before using the battery to power the computer , you must charge the battery . T o char ge the battery , leav e the co mputer plugged into an A C power source with the co mputer turned o f f until the b attery light glows green. After that, the battery will be completely char [...]
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Page 42
42 Getting Started Re gistering your computer with T o shiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely . The names o f windows disp layed, and t he order in which windows appear , may var y according to you r software setup choices . Th[...]
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Page 43
43 Getting Started Adding memory (optional) Adding memory (optional) HINT : T o purchase additional memory modules, see the accessories information packaged with your sy stem or visit accessories.toshiba.com . Y o u r c o m pu t e r co mes with enough m emory to run most of today’ s popular applications. Y ou may want to increase the comput er’[...]
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Page 44
44 Getting Started Adding memory (optional) For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1 ; otherwise, skip t o step 3 . 1 Click Start . (Sample Image) Shut down button 2 Click the Shut do wn button in the lo wer[...]
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Page 45
45 Getting Started Adding memory (optional) 5 Remove the main battery . For information on removing the main battery , see “Removing the battery from the computer” on page 100 . (Sample Illustration) Locati ng the memory module slot cover 6 Using a small Phillips screwdri ver , loosen the cap ti ve scre w that secures the memory module slot cov[...]
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Page 46
46 Getting Started Adding memory (optional) 8 Place the screw and the cover in a safe place so that you can retriev e them later . Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touch ing the connector on the memory module[...]
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Page 47
47 Getting Started Adding memory (optional) 11 Pick up the memory modul e by its sides, a v oiding any contact with its connector . Position the module toward the socket, aligning the connector ’ s notch with the m atching key in the socket. (Sample Illustration) Align ing the memory mod ule with the so ck et 12 Firmly press the mem ory module in[...]
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Page 48
48 Getting Started Adding memory (optional) (Sample Illustration) Pr essing down on the memory module Do not force the memory module int o position. The memory module should be completely in serted into the socket and lev el when secured in place. (Sample Illustration) Inserting the memory m odule into the slot For this model, Slot A is the bottom [...]
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Page 49
49 Getting Started Adding memory (optional) 16 T urn the com puter right side up. Make sure to remove the soft cloth from the work surface be fore restarting the computer . Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected t[...]
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Page 50
50 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of t[...]
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Page 51
51 Getting Started Adding memory (optional) 3 Gently lift the me m o ry module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory modu le slot cov er and s ecure it using the screw . 5 Re-insert the main battery . For more information on inserti ng the main battery , see “Inser[...]
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Page 52
52 Getting Started Recovering the Internal Stor ag e Drive 7 Reconnect the cables. 8 Restart the computer . TECHNICAL NOTE: Y ou must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory mo du le , you can check that the computer has recognized the change. T o do this: ❖ Click S[...]
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Page 53
53 Getting Started Recovering the Internal Stora ge Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored b y running the reco very utilities directly f rom your internal storage dri ve as described in the sections below . Ho we ver , it is strongly recommended th at you create recov ery me[...]
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Page 54
54 Getting Started Recovering the Internal Stor ag e Drive Recovering to out-of-box state (recommended recovery method) Recoverin g an internal storag e driv e to its out-of-box state deletes all partitions on the drive and all info rmation stored in those partitions. Be sure to save your work to external media before execu ting the recovery . For [...]
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Page 55
55 Getting Started Recovering the Internal Stora ge Drive 4 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Defau[...]
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Page 56
56 Getting Started Recovering the Internal Stor ag e Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to out-of-box state . (Sample Image) Reco very of F a ctory Default Softwar e scr een 7 Click Next . A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to s[...]
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Page 57
57 Getting Started Recovering the Internal Stora ge Drive Y ou can recover the C: dri v e without affecting other partitions by either using the utilities stored on your computer’ s internal storage dri ve or b y using recovery m ed i a , if you ha ve created such media. T o reco ver using the f irst method , follow the procedure belo w . T o rec[...]
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Page 58
58 Getting Started Recovering the Internal Stor ag e Drive 5 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess screen 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing[...]
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Page 59
59 Getting Started Recovering the Internal Stora ge Drive 8 Click Next to be gin the recovery . When the process is complete, a message displays, indicating that the C: dri ve has been reco vered. 9 Press any k ey on the ke yboard to restart the computer . Recovering to a custom size partition Recovering to a custom size partition deletes all parti[...]
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Page 60
60 Getting Started Recovering the Internal Stor ag e Drive 4 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Defau[...]
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Page 61
61 Getting Started Recovering the Internal Stora ge Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a custom s ize partition . (Sample Image) Reco very of F a ctory Default Software scr een 7 Use the on-screen arro w b uttons in The size of drive C: fie l d to set the partition size. 8 Click Next . A confirmatio[...]
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Page 62
62 Getting Started Recovering the Internal Stor ag e Drive When you create recovery media, only the operating system files, applications, and driver s originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. Y ou will need to sep[...]
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Page 63
63 Getting Started Recovering the Internal Stora ge Drive Y ou cannot store your system’ s applications on the same drive or disc/disc set where the rest of the system recovery files are stored. For example, you will need to store the applications on one USB flash drive and the system recover y files on another USB flash drive. Or , store the app[...]
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Page 64
64 Getting Started Recovering the Internal Stor ag e Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to ex ternal media before executing the recovery (see “Backing up your work” on page 83 ). During the internal storage drive recovery process it is stro[...]
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Page 65
65 Getting Started Recovering the Internal Stora ge Drive 2 Do one of the following: ❖ If your recov ery f iles are on D VDs, insert the f irst reco very D VD into your optical disc dri ve. ❖ If your recov ery f iles are on a USB flash dri ve, connect the USB flash dri ve to your computer . 3 T urn on you r computer . When the initial screen di[...]
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Page 66
66 Getting Started Erasing the Internal Stora ge Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery media and back up your data to external media before erasing the internal storage drive. If you want to restore the internal storage driv[...]
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Page 67
67 Getting Started Checking the internal stor age drive oper ating status (Sample Image) Er ase the har d disk scr een 4 Click Next . A confirmation message displays reminding you that all data on the internal storage driv e will be lost. Be sure you ha ve sav ed your work to external media (see “Backing up your work” on page 83 ) and created r[...]
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Page 68
68 Getting Started Checking the inte rnal stor age drive oper ating status T o reinstall dri v ers and applications: 1 Click the Start b utton and, in the Search f ield, type TOS HI BA Application Installer . In the list that appears abov e, click on your selection. 2 Click Next . 3 Click the item you want to install. 4 Click Install . 5 Follo w th[...]
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Page 69
69 Getting Started Checking the internal stor age drive oper ating status Refer to the table below for specif ic instructions on performin g each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer . T o: Do the following: Example: [...]
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Page 70
70 Getting Started Checking the inte rnal stor age drive oper ating status Scroll vertically Slide your finger along the right edge of the touch pad in t he direction yo u want to scro ll. Repeat to scroll a longer distance. (Sample Illustra tion) V ertical scr olling active ar ea Scroll horizontal ly Slide your finger along the bottom ed ge of the[...]
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Page 71
71 Getting Started Checking the internal stor age drive oper ating status Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to ran dom locations on the screen. The on-screen pointer may also seem to automatical ly select text, click buttons, and acti v ate other user interface e[...]
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Page 72
72 Getting Started Checking the inte rnal stor age drive oper ating status T ouch pad setting options vary by computer model. The touch pad settings are accessible through the Mou se Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com . Disabling or enabling the touch pad The touch pad is enabled b[...]
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Page 73
73 Getting Started Connecting an external de vice Connecting an external device Depending on your system, some models may include USB 3.0 port(s). T o distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). Y ou can easily attach an exte rnal device your computer . T o do this: 1 Read the directions that came[...]
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Page 74
74 Getting Started Using external display de vices Connecting an HDMI™-compatible television or display device T o connect an HDMI™-compatible television or display de vice to the computer: ❖ Connect one end of an HDMI™ cab le (not included with your computer) to the HDMI™ Out port on the side of your computer , and then connect the ot he[...]
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Page 75
75 Getting Started Customizing your computer’ s settings Depending upon the type and number of external display devices connected to your computer , your av ailabl e display options will vary , b ut will include some or all of the following: ❖ Built-in display only ❖ Built-in display and external monitor (sim ultaneously) ❖ External monitor[...]
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Page 76
76 Getting Started Caring for your computer additional custom settin gs you can choose. See “Utilities” on page 117 . Caring for your computer This section giv es tips on cleaning and moving your computer . For information about taking care of your computer’ s battery , see “T aking care of your battery” on page 102 . Please handle your c[...]
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Page 77
77 Getting Started Caring for your computer computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com . (Sample Illustration) Computer lock cable T o secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure there is no way for a po tential thief to slip the cable of f t[...]
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Page 78
78 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memo ry until you sav e it to the internal storage driv e. If the network you are using goes down and you must restart your[...]
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Page 79
79 Learning the Basics Using the ke yboar d ❖ Back up your files to ex ternal media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Howe ver , if your internal storage drive suddenly fails, you will lose all the data on it unless you hav e a separate back[...]
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Page 80
80 Learning the Basics Using the ke yboard Character keys T yping with the character ke ys is very much like typing on a typewriter , except that: ❖ The space bar creates a space char acter instead of just passing ov er an area of the page. ❖ The lo wercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O an d [...]
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81 Learning the Basics Starting a pr ogram Special Windows ® keys (Sample Illustration) Special W indo ws ® keys Y our computer’ s keyboard has one ke y and one button that ha v e special functions in W indo ws ® : ❖ Win d ow s ® key —Open s the Start menu ❖ Application k ey —Has a similar functio n as the secondary mouse button Start[...]
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82 Learning the Basics Saving your work 2 Start typing the program’ s name ( wordpad ) in the Search programs and files f ield. As you type, all matching files and programs are disp layed in a separate window . 3 In the search results windo w , click Wo r d P a d under Programs. Starting a program from the Start menu When you install a prog ram, [...]
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83 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer . Y ou can back up your files to dif ferent ty pes of media such as CDs, D V Ds, external stor age media, or to a network, if av ailable. T o back up se veral f iles at one time, use the Microsoft ® Wi n d ow[...]
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84 Learning the Basics Using the optical disc drive Using the optical disc drive Optical storage is a pop ular medium for software, music, and video. Digital versatile discs (DVDs) prov ide a signif icant increase in data storage and support features that were not av ailable on previous video platforms. These features include wide-screen movies, mu[...]
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85 Learning the Basics Using the optical disc drive Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the dis c or the drive. When the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cau se the drive to malfunction. Manual eject h[...]
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86 Learning the Basics Using the optical disc drive Handle DVDs and CDs carefully , making co ntact only with the center hole and edge. Do not touch the surface of the disc. Do not s tack discs. If you incorrectly handle the discs, you c ould lose data. 8 Make sure the disc is completely on the spindle and is lyin g flat on the tray . If you insert[...]
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87 Learning the Basics Using the optical disc drive For more information regarding supported optical media formats please refer to your computer’ s detailed specif ications at support.toshiba.com . Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your [...]
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Page 88
88 Learning the Basics T oshiba’ s online r esour ces Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open , remove the disc, and place it in its protecti v e cov er . 3 Gently press the tray in to close it. T oshiba’ s online resources T osh[...]
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89 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a l ow-po wer suspension mode when it is not being used, thereby conserving energy and sa v ing money in the process. It has a number of other features that enhanc e its energ y ef ficienc y[...]
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90 Mobile Computing Running the computer on battery power ❖ EasyGuard Connect —to help users establish a rel iable wired or wireless conn ection effortlessly and quickly . ❖ EasyGuard Opti mize —to enable users to c ustomize system settings to be more productive. *T oshiba EasyGuard ® technology comprises a number of features some of which[...]
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91 Mobile Computing Running the computer on battery power For optimum optical media performance, it i s recommended that you play DVDs while running the computer on AC power . For more information about Windows ® power plans, see “Power Plans” on page 97 . The computer also has an internal real-tim e-clock (R TC) battery . The R TC battery pow[...]
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92 Mobile Computing Running the computer on battery power Charging the main battery The battery needs to be charged be fore you can use it to power the computer . T o char ge the main battery while it is in your compu ter , plug the computer into a li ve electrical ou tlet. The battery char ges whether the computer is on or off. TECHNICAL NOTE: The[...]
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93 Mobile Computing Monitoring main battery power Charging the RTC battery Y our computer has an internal real-time clock (R TC) battery . The R TC battery powers the System T ime Clock and BIOS memo ry used to store your computer’ s configuration settings. When fully charged, it maintains this information for up to a mo nth when the computer is [...]
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Page 94
94 Mobile Computing Monitoring main battery power ❖ Flashes amber when the main battery charge is lo w and it is time to recharge the main batter y or plug in the A C adaptor If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correc t input from the AC power supply . Disconnect the[...]
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Page 95
95 Mobile Computing Monitoring main battery power the computer for as long as a new battery , e v en when both are fully charged. TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining ba[...]
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Page 96
96 Mobile Computing Monitoring main battery power 2 Click Change pl an sett ings under the po wer plan to be customized. The Edit Plan Settin gs window appears. 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click Battery to display the battery op tions. (Sample Image) Advanced sett[...]
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Page 97
97 Mobile Computing Monitoring main battery power These power -sa ving options control the way in which the computer is configured. By using them, y ou can increase the length of time you can use the computer before yo u need to recharge the battery . Microsoft ® has combined these options into preset Po wer Plans. Using one of these power plans l[...]
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Page 98
98 Mobile Computing Monitoring main battery power 4 Click Change pl an settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e po wer sav e time, etc. Y ou can click on the plus signs to expa nd[...]
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Page 99
99 Mobile Computing Using the T OSHIB A eco power plan Using the TOSHIBA eco power plan This computer is equipped w ith the TOSHIB A eco po wer plan. Operating the computer with th is po wer plan enabled reduces electrical power consumption by slightly lo wering system performance. For e xample, when th is po wer plan is enabled, the brightness of [...]
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100 Mobile Computing Changing the main battery TECHNICAL NOTE: T o avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery . Removing the battery from the computer T o remove the battery: 1 Sav e your work. 2 T urn off the computer or place it in Hibe[...]
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101 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoi[...]
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102 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the battery r elease lock 4 T urn the com puter right side up. 5 Reconnect any cables that were remo ved in step 3 of “Removing the battery from the computer” on page 100 . 6 Restart the computer . T aking c[...]
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103 Mobile Computing Disposing of used batteries ❖ A rev erse polarity condition sh ould be av oided with all batteries. The main battery is designed so that it cannot be installed in r ev erse polarity . ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖ When you install the battery pack, yo[...]
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104 Mobile Computing T ravelin g tips Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture, possibly resulting in serious injury . Af[...]
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Page 105
105 Mobile Computing T raveling tips Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF if your computer has wireless LAN capability . T o enable or disable wireless communication, us e the Hot Key Fn + F8 . For more information see “Hot Keys/TOSHIBA Cards” on page 178 . NOTE NOTE[...]
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106 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indo ws ® operating system. Y ou can use its features to start programs, find documents, set up system componen ts, and p[...]
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107 Exploring Y our Computer’ s Features Exploring the desktop Finding your way around the desktop Y our computer’ s desktop includes several standa rd features: icons, Start button, taskbar , notif ication area, and background pattern. (Sample Image) W indows ® operating system desktop Icons An icon represents a folder , file, or program that[...]
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108 Exploring Y our Computer’ s Features Explorin g the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Re cycle Bin to hold these files. In this case, Windows ® will prompt you to either permanently delete the file(s) or cance[...]
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109 Exploring Y our Computer’ s Features Setting up for communications T o make a program or windo w the currently acti ve one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and di splays notifications. T o learn more about each task, po sit[...]
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110 Exploring Y our Computer’ s Features Explor ing audio fe atur es When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common W i-Fi ® networking problems, see “W ireless networking problems” on p age 167 . Connecting your computer to a network Y ou can connect your computer to a network to increase its[...]
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Page 111
111 Exploring Y our Computer’ s Features Using the W eb Camera 3 Click the Start Recording button. 4 Speak normally into the microphon e. 5 When you hav e f inished recording, click the Stop Recording button. The Sa ve As dialog box appears. 6 T o sa ve the f ile, type a f ile name, and then click Sav e . Using external speakers or headphones Y o[...]
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112 Exploring Y our Computer’ s Features Using an Expr essCar d ® T o email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending emai l, taking pictures or recording video messages may vary . T o access the W eb Camera, click the Start button and, in the Search fiel[...]
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Page 113
113 Exploring Y our Computer’ s Features Using an ExpressCar d ® 3 When the card is almost all the way into the slo t, push f irmly but gently to ensure a firm c onnection with the computer . Do not force the card into position. Removing an ExpressCard ® 1 Prepare the card for remov al by clicking on the Show hi dden icons button ( ), if necess[...]
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114 Exploring Y our Computer’ s Features Using the Memory car d r eader Using the Memory card reader (A vailable on certain models.) The Memory card reader supports the use of Secure Digital™ (SD™), or Mult iMediaCard ® (MMC ® ) media. These media can be used with a v ariety of digital pr oducts: digital mu sic players, cell- ular phones, P[...]
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115 Exploring Y our Computer’ s Features Using the Memory car d r eader Removing memor y media 1 Prepare the card for remov al by clicking on the Show hi dden icons button ( ), if necessary , in the notification area and then selecting the Safely Remove Hardwar e and Eject Media icon. If the system is unable to prep are the media for safe removal[...]
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116 Exploring Y our Computer’ s Features Using the eSA T A/USB combo port Using the eSA T A/USB combo port (A vailable on certain models.) Y our computer includ es an eSA T A/USB combo port, which can be used with both eSA T A (external Serial Advanced T echnology Attachment) de vices and USB devices . The eSA T A interface supports fast data tra[...]
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117 Chapter 5 Utilities Y our computer includes seve ral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether , these allow you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in this c[...]
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118 Utilities TOSHIB A Assist ❖ TOSHIB A Button Support ❖ TOSHIB A Accessibility ❖ T rusted Platform Module (TPM) ❖ Fingerprint Authentication Utilit y ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service Station ❖ TOSHIB A PC Health Monitor ❖ ConfigFree ® TOSHIBA Assist The TOSHIB A Assist provides qui ck access to computer functions and [...]
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119 Utilities TOSHIB A Assist Connect The features av ailable in this categ ory are: ❖ ConfigFree ® “Connecti vity Doctor” ❖ Bluetooth ® Settings (Sample Image) T OSHIB A Assist window – Connect tab[...]
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120 Utilities TOSHIB A Assist Secure The features av ailable in this categ ory are: ❖ Supervisor password ❖ User password ❖ TOSHIB A Security Assist (Sample Image) T OSHIB A Assist window – Secur e tab[...]
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121 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this categ ory are: ❖ TOSHIB A PC Diagnostic T ool Utili ty ❖ TOSHIB A HDD Protection U tility (Sample Image) T OSHIB A Assist window – Pr otect & F ix tab[...]
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122 Utilities TOSHIB A Assist Optimize The features av ailable in this categ ory are: ❖ Mouse Utility ❖ TOSHIB A Hardware Setup (Hardware Settings) ❖ TOSHIB A Button Support ❖ TOSHIB A Accessibility ❖ TOSHIB A Face Recognition Utility ❖ TOSHIB A Sleep Utility ❖ TOSHIB A eco Utility™ (Sample Image) T OSHIB A Assist window – Optimiz[...]
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123 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The TOSHIB A Ap plication Installe r allows you to reinstall the dri vers and applications that were originally bundled with your computer . T o reinstall dri vers and applications : 1 Click the Start b utton and, in the Search f ield, type TOS HI BA Application Installer . [...]
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Page 124
124 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSH IBA support s sev eral types of passwor ds on your comp uter: ❖ An instant password[...]
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125 Utilities Setting passwor ds Using a supervisor password A supervisor password pre vents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re[...]
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126 Utilities Setting passwor ds 6 Click Set . 7 Click OK if you want to save the password to a text file or external media of your choice, or click Cancel to continue without saving the password to a text f ile. 8 Shut down the system to complete the process. Deleting a supervisor password T o delete a supervisor passw ord: 1 Click the Start b utt[...]
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127 Utilities Setting passwor ds 2 On the left side, click the Secure tab . 3 Click the User Password icon. The TOSHIB A Password Utility windo w appears. (Sample Image) TOSHIB A P asswor d Uti lity window 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . 7 Click OK if you want to save the password to a text [...]
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128 Utilities TOSHIB A F ace Recognition Utility TOSHIBA Face Recognition Utility Y our computer may come with the TOSHIB A F ace Recognition utility . This ut ility provides another way to log on to your compu ter . For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows ® passwords. T o ensure the security o[...]
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129 Utilities TOSHIB A Security Assist TOSHIBA Security Assist The TOSHIB A Security Assist Ut ility acts as a “command center” where you can set up v arious passwords or other security features, and see ho w these features can be used with each other to increase security ev en further , or to sim plify the ways that you protect your system. T [...]
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130 Utilities TOSHIB A Security Assist ❖ Log on Settings —Select this category to set up security options that protect in di vidual user accounts. ❖ Password of current user : Check the status of the W indo ws ® password for the account to which you are currently logged on. ❖ Passw ord of all users : Check the status of the W indo ws ® pa[...]
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131 Utilities TOSHIB A PC Diagnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help documenta tion within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and[...]
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132 Utilities TOSHIB A HDD Pr otection Utility TOSHIBA HDD Protection Utility The TOSHIB A HD D Protection Utility controls your com puter’ s hard disk dri ve (HDD) protection feature, which parks the HDD whene ver motion is detected on the computer . Using this utility , you can enable or disable hard disk driv e (HDD) protection, an d set the m[...]
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133 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click the Start button and, in the Search f ield, type Mouse . In the list that appears above, clic k on your selection, or click the Mouse icon in the Optimize tab of T OSHIB A Assist . The Mouse [...]
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134 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is the TOSHIB A configuration management tool av ailable through the Windo ws ® operating system. T o access it: ❖ Click the Start button and, in the Search f ield, type HWSetup . In the list that ap pears above, click on your selection, or click th[...]
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135 Utilities TO S H I B A H a rd w a re S e t u p ❖ CPU —Allows you to enable or disable CPU frequency switching modes Dynamically Swit chable —This mode is th e default setting for your computer , and automatica lly changes the processing frequency and decreases vo ltage depending on the po wer source: ❖ AC P o w e r —If your comp uter [...]
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136 Utilities TOSHIB A Sleep Utility TOSHIBA Sleep Utility This utility displays w hether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function. ” It also displays the remaining battery capacity . Starting the TOSHI BA Sleep Utility Click the Start [...]
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137 Utilities TOSHIB A Sleep Utility ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However , some externa[...]
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138 Utilities TOSHIB A Sleep Utility Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the USB Sleep and Charge function. T o enable this function, select the Enable USB Sleep and Char ge check box in the utility . T o disable this functi on, de-select the check box. Y ou can also control whether charging tak es[...]
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139 Utilities TOSHIB A Button Support With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a differe nt charging device. TOSHIBA Button Support TOSHIB A Button Support a[...]
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140 Utilities TOSHIB A Accessibility TOSHIBA Accessibility The TOSHIB A Accessibi lity utility allows you to use the Fn ke y to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn ke y a s ticky key , meaning you can press it once, r[...]
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141 Utilities T rusted Platform Module (TPM) T rusted Platform Module (TPM) This section only applies to systems with TPM. Y our TOSHIB A computer include s the TPM (Trusted Platform Module), which is a security encryption device for your system’ s internal storage driv e. TPM is already included on your system, but needs to be installed and enab[...]
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142 Utilities F ingerprint Au thentication Utility It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment. The Fingerprint pra ctice tutorial shows how to achieve the highest quality fingerprint samples. If you choose to use this utility it is strongly recommended that you delete your fingerprin[...]
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143 Utilities F ingerprint Au thentication Utility Observe the follo wing before you swipe your fi nger on the reader , whether for fingerprint enrollment/registration or recogni tion. ❖ W ash and dry your hands thoroughly . ❖ Remov e static electricity from your fingers b y touching any metal surface. Static electricity is a common cause of re[...]
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144 Utilities TOSHIB A eco Utility™ Fingerprint reader limitations ❖ The fingerprint reader compar es and analyzes the unique characteristics in a f ingerprint. Ho we ver , there may be instances where certain users are unable to register their fingerprints due to insuf ficient unique characteristics in their fi ngerpri nts. ❖ A warning messa[...]
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145 Utilities TOSHIB A Service Station The TOSHIB A eco Ut ility™ window appears. (Sample Image) TOSHIB A eco Utility™ win dow T o acti v ate the TOSHIB A eco po wer plan, select ON in the upper-left section of the screen. For more information on the TOSHIBA eco power plan and utility , click the Help button at the bottom of the window . TOSHIB[...]
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146 Utilities ConfigF r ee ® and device usage (e.g.: power se ttings, battery temperature and recharging, CPU, memory , backlight il lumination time, and temperatures for various de vices). The collected information is not limited to the examples specif ied here. The stored data uses a very small portion of the total hard disk capacit y (approxima[...]
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147 Utilities ConfigF ree ® with your computer . For more informati on, see “Connecti vity Doctor” on page 147 . ❖ Profile Settings—The Profiles utility lets you switch between network conf igurations. For more information, see “Profile Settings” on page 148 . Getting Started This section contains info rmation about the ConfigFree ® m[...]
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148 Utilities ConfigF r ee ® ❖ Status of wired and wireless connectio ns ❖ W ireless Connection band (a/b/g, etc.) ❖ Status of W ireless Connection switch (Sample Image) Connect ivity Doctor scr een Profile Settings The Prof ile Settings utility lets you save network settings in “profiles . ” Conf igFree ® profiles are us eful for easil[...]
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149 Utilities ConfigF ree ® ❖ Enable U A C (User Account Cont rol) setting T o create a profile: 1 Click the icon i n the notification area. 2 Mov e the pointer to Prof iles . 3 Click Open Settings . The ConfigFree Prof ile Settings windo w appears. (Sample Image) ConfigF r ee Pr of ile Settings window 4 Click Add to start the Create Prof ile W [...]
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150 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are mos t li[...]
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151 If Something Goes Wrong Pr oblems wh en you turn on the computer 2 Click the A pplicat ions tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not,[...]
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152 If Something Goes Wrong Pr ob lems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indo ws normally . This can happen if the computer was put into Sl eep mode and the battery has discharged. If you performed a [...]
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153 If Something Goes Wrong The W indows ® oper ating system is not working If the trickle-charging does not prov e ef fecti ve, visit the T oshiba W eb site at su pport.toshiba.com and see the Support Bulletin Step-Charging the computer ’ s battery (click the Ask Iris ® link and search for the s upport b ulletin by name). 4 Connect the A C ada[...]
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154 If Something Goes Wrong The W indows ® oper ating system is not working ❖ The operating system responds dif ferently from the normal routine. ❖ The screen does not look right. Unless a hardware de vice has failed, problems usually occur when you change the system in some way such as installing a ne w program or adding a device. If you expe[...]
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155 If Something Goes Wrong The W indows ® oper ating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is v ery slow . Many f actors contribute to the speed with which you can surf the Internet. They include: network speed, netwo[...]
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156 If Something Goes Wrong F ixing a pr oblem with Device Manag er Fixing a problem with Device Manager Device Manager pro vides a way to check and change the configuration of a de vice. Changing the default settings using Device Manager can cause o ther conflicts that make one or more devices unusable. Device Manager is a configuration tool for a[...]
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157 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or e ven softw are related. It is worthwhile checking for these firs t: 1 Click Start , and then click the Shut do wn b utton in the lower -right corner of the Start menu. The computer shuts do wn com[...]
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158 If Something Goes Wrong P ower and the batteries The A C adaptor and power cord/c able work correctly , but the battery will not charge. The battery does not charge while the computer is consuming full po wer . T ry tur ning of f the comput er . The battery may not be inserted correctly in the com puter . T urn off the computer , remove the bat[...]
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159 If Something Goes Wrong K e yboa r d pr oblems Keyboard problems T o capture a print screen of the entire screen, pre ss the Fn + PRTSC key . T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PR TSC key . If, while typing, strange thi ngs happen or nothing happens, the problem may be related to the [...]
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160 If Something Goes Wrong Display pr ob lems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’ s power cord/cable is f irmly plugged into a working p ower outlet. ❖ Check that the cable connecting the external monitor to th e computer is fi rmly attached. ❖ T ry adjusting the contrast[...]
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161 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on yo ur TFT display when y ou turn on y our computer . Small bright dots may appear on your screen display when you turn on your computer . Y our display cont ains an extremely lar ge number of thin-film transistors (TFT) and is manufactured using high-precision [...]
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162 If Something Goes Wrong Optical disc drive pr oblems 6 Y ou can choose one or both options: ❖ Automatically f ix fi le system error s ❖ Scan for and attempt reco very of bad se ctors 7 Click Start . Error- checking tests and repairs the storage driv e. Y our hard disk seems very slow . If you hav e been using your computer for a long time, [...]
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163 If Something Goes Wrong Sound system pr oblems Y ou press the disc eject b utton, but the drive tray does not slide out. Make sure the computer is connect ed to a po wer source and turned on. The optical disc dri ve eject mechani sm requires po wer to operate. Make sure a program is not accessi ng the driv e and pre venting it from ejecting. If[...]
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Page 164
164 If Something Goes Wrong Expr essCar d ® pr oblems The computer emits a loud , high-pitched noise. This is feedback between the mi crophone and the speakers. It occurs in any sound system when i nput from a micropho ne is fed to the speakers and the speak er vo lume is too loud. Adjust the volume control. ExpressCard ® problems (A vailable on [...]
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165 If Something Goes Wrong Expr essCar d ® pr oblems 2 Double-click the appr opriate ExpressCard, which w ill be listed under one of the categories sho wn, for example: Disk dri ves, Network adapters, Other , etc. The operating system displays your ExpressCard’ s Properties dialog box, which contains informati on about your ExpressCard configur[...]
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166 If Something Goes Wrong Printer pr oblems 2 Click Eject [device name] for the de vice you want to remov e. The Safe T o Remove Hard ware mess age appears. 3 Remov e the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. The system does not r ecognize your Expr[...]
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167 If Something Goes Wrong W ir eless networking pr oblems Y ou may ha ve connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn of f the printer . T ur n the printer back on, make sure it is online, and then turn the computer back on. T ry printing another file. For e xam ple, you could create and atte[...]
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168 If Something Goes Wrong W ir eless networking pr oblems ❖ Check the W indo ws ® C ontrol Panel's Device Manager to verify that the W i-Fi ® adapter is recognized b y the W indo ws ® operating system, and that the dri ver is loaded. T o access the Device Manager , click Start , Contr ol Panel , System and Security , and then System . C[...]
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169 If Something Goes Wrong D VD operating pr oblems DVD operating problems If you experience a problem playing D VDs, you may be able to fix the problem yourself. For general problems playing a D VD title, try the following steps: 1 V erify that the di sc is in a format that the dri ve supports. 2 Ensure that the disc is proper ly inserted in the [...]
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170 If Something Goes Wrong Develop good computing habits Develop good computing habits Sa ve y our work frequently . Y ou can ne ver predict when your co mput er will lock, f orcing you to close a program and lose unsaved changes. Man y software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! [...]
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171 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The W indo ws ® operating system of fers some easy-to-use features for backing up your W indows ® settings and your data - documents and other important files. T a ke adv antage of these features to protect yourself fr[...]
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172 If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Wi ndows ® configuration using the sa ved restore point. T o do this: 1 Click Start , All Programs , Acces sories , System T ools , and then System Restore . 2 Select Recommended restor e or Choose a differ ent restor e point , and then click[...]
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173 If Something Goes Wrong Develop good computing habits Follo w these steps to back up y our computer or files to optical discs, or a storage driv e: Y ou cannot back up the computer while running on battery power . Connect the AC adaptor before continuing. 1 Prepare your backup tar get by c onnecting it and/or inserting a blank optical disc in t[...]
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174 If Something Goes Wrong Develop good computing habits ❖ Restart the W indows ® operating system. Alw ays restart the W indo ws ® operating system after each installation, e v en if the installation utility does not prompt you to do so. This will ensure that the installation is complet ed, and will clean up anything that the installation uti[...]
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175 If Something Goes Wrong If you need further assistance ❖ The USB Sleep and Charge function may not work with certain external de vices e ven if they are compliant with the USB specification. In those cas es, po we r on the computer to char ge the device or use a dif ferent char ging de vice. The “USB W akeup function” does not w ork. ❖ [...]
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176 If Something Goes Wrong Other T oshiba Internet W eb sites For the detailed s pecificati ons for your computer, visit support.toshiba.com . Contacting T oshiba T oshiba’ s T echnical Support Web site For technical support, or to stay current on the most recent softw are and hardware options for your computer, and for other product information[...]
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177 If Something Goes Wrong T oshiba’ s worldwide of f ices T oshiba’ s worldwide offices For more information on additio nal T oshiba worldwide locations, please visit: www .tosh iba.co. jp/ind ex. htm . A ustralia T oshiba (Australia) Pty . Limited 84-92 T ala vera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Can ada Ltd. 191 McN[...]
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178 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and T OSHIB A Cards provide a quick w ay to modify selected system functions and to launch applications. There are two types of T OSHIB A Cards: Hot K e y Cards and Application Cards. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ M[...]
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179 Hot Keys /TOSHIBA Cards Hot K e y Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . Th e Cards appear when you press the Fn key . Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. Hot keys have a legend on the key indicating the option or[...]
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180 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hot key functions Hot key functions are performed using either th e Hot Ke y Cards or by pressing the as sociated hot key . This section lists the available hot key functions. Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. H[...]
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181 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Lock (Instant security) The Fn + F1 hot key function acti v ates instant security . The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer . or Fn + This TOSHIB A Card or hot k ey blanks the display . Selecting thi[...]
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182 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIB A Card or hot ke y displays the power plans and cycles through the power plans. The properties of each po wer plan, and the power plans that are displayed by this function, are set in the Power Options window . Selecting this Card or pressing the hot [...]
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183 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIB A Card or hot ke y places the computer into Sleep mode. Selecting this Card or pressing the hot ke y displays the following options: (Sample Image) Sleep options ❖ T o enable Sleep mode, select . ❖ T o cancel, select .[...]
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184 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIB A Card or hot ke y places the computer into Hibernatio n mode. If Hibernation mode is disabled, this hot key will not respond. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Hibernation options ❖ T o[...]
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185 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or Fn + This TOSHIB A Card or hot k ey c ycles through the p o we r- on di s p la y op t i on s (only the f irst option is av ailable when you do not have an external monitor attached) (the last option is a v ailable only if you are in Extended Display Mode[...]
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186 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-i[...]
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187 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIB A Card or hot k ey enables/disables the optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the Wi-Fi ® module. ❖ Bluetooth ® * enabled—Enables just t[...]
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188 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad or Fn + This TOSHIB A Card or hot k ey enables/disables the touch pad. For more information on using the touch pad, see “Using the touch pad” on page 68 . Selecting this Card or pressing the hot key displays the following options: (Sample Ima[...]
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189 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key allows you to zoom out. Fn + This hot key allo ws you to zoom in. Fn + This hot ke y decreases the speaker v olume. Fn + This hot key increases the speak er volume. Fn + This hot ke y switches screen resolution.[...]
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190 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A appr[...]
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191 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide. AC Alternating Current BIOS Basic Input/Output System BD-R OM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD-R OM Compact Dis c Read-Only Memory CD-R[...]
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192 Glossary DIMM Dual Inline Memo ry Module DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Digital V ersat ile (or V ideo) Disc Read-Onl y Memory EPR OM Erasable Programmable Read-Only Memory eSA T A external Serial Adva nced T echnology Attachment FAT File Allocation T able FCC Federal Communicat[...]
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Glossary 193 RO M Read-Only M emory RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s The follo wing terms may appear in this User’ s Guide. A active-ma[...]
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194 Glossary B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication de vice, such as a printer or mo dem, transmits in formation. Baud rate is the nu mber of signal changes per second (not necessari[...]
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Glossary 195 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e. CD —An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Onl y Memory) ?[...]
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196 Glossary CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs. See also cach e, L 1 ca che, L2 c ache. cursor —An on-screen symbol (usually a flashing vertical line) that indicates the position whe[...]
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Glossary 197 document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie v ed. See also fil e . double-click —T o press and release the pointing device’ s primary button rapidly twice without moving the pointi ng device. In the W indows ® operating system, this refers to th e pointing device[...]
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198 Glossary F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r a g e d r ive that keeps track of the location of stored files. fil e n a m e —A set of characters th[...]
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Glossary 199 H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control) —One A/V component can control another while using thi s function, if connected w[...]
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Page 200
200 Glossary LAN (Local Area Network) —A group of com puters or other devices dispersed ov er a relati v ely limited area and connected by a communications link that enables any de vice to interact with any other on the network. LED (Light Emitting Diode) —A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as th e source of light, [...]
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Glossary 201 motherboard —The computer’ s main circuit board that contains the processor , memory , and other primary components. MS-DOS pr ompt —See system pr om pt. multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video i[...]
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202 Glossary password —A unique string of characters en tered by a user to verify his or her identity to the computer or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards pro vide functions such as modem, fax/modem, hard disk drive, netw ork adapter , sound card, or SCSI adapte[...]
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Glossary 203 Random Access Memory —See RAM. Read-Only Memory —See RO M . reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve. A Flash dri ve is one example of a remo v able disk. res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a scre[...]
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204 Glossary shortcut —See k e yboar d shortcut . Sleep —A feature o f some W indows ® operating systems that allo ws you to turn off the computer without exiting your open applications and to continue from where you left of f when you turn the computer on again. software —Se e pr ogram. Compare har dwar e . solid state driv e —A data stor[...]
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Glossary 205 W We b —See W o rld W i de W eb . Wi- F i ® —A registered trademark term of the W i-Fi Al liance that stands for W ireless Fidelity , and is anot her term for the communication protocol to permit an Ethernet connect ion using wireless communication components. W orld W ide W eb (www) —The worldwide network of W eb sites linked t[...]
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206 Index A A C adaptor 38 AC p ow e r 91 A C po wer light 38 accessing network 110 adding memory check total memory 52 memory (optional) 43 optional external devices 42 adequate ventilation cooling fan 37 adjusting touch pad settings 69 audio features 110 B backing up files 79 , 83 battery battery life 90 Call2Recycle™ 104 care 102 , 103 changin[...]
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207 Index taking care of 102 battery indicator light 94 BIOS Setup see TOSHIB A Hard ware Setup but t on eco Utility™ 99 eject, optical disc driv e 84 Shut down 44 start 108 C Call2Recycle™ battery 104 caring for your computer 76 changing battery 99 character keys 80 charging the battery 41 cleaning the computer 76 click 72 communications set u[...]
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208 Index using 84 E EasyGuard® 89 eco Utility™ button 99 eject button optical disc driv e 84 eject, optical disc driv e 85 enabling touch pad 72 , 188 eSA T A troubleshooting 175 eSA T A /USB combo port Using 116 using 116 expansion capability 116 expansion port using 116 exploring desktop 106 ExpressCard® inserting 112 removing 113 troublesho[...]
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209 Index a charged battery 101 battery 99 memory modules 43 internal storage driv e rec over y 52 K keyboard Alt ke ys 80 character keys 80 Ctrl keys 80 Fn key 80 function keys 80 hot keys 189 special W indo ws® ke ys 81 troubleshooting 159 using 79 keys Ctrl Fn Alt 80 function keys 80 L LEDs system indicator light s 94 A C adaptor light 93 A C p[...]
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210 Index recording optical media 86 removing a disc 87 solid state dri ve (SSD) 85 troubleshooting 162 using 84 optical discs troubleshooting 163 optical media recording 86 optional external devices adding 42 other documentatio n 29 P password deleting a supervisor 126 deleting a user 127 instant password 124 instant, using 124 power -on password [...]
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211 Index running computer on battery power 90 S safety computer 104 disposing of batteries 103 icons 28 precautions 35 safety precautions battery 102 saving f iles 82 Search programs and f iles f ield starting a program 81 selecting a place to work 30 power plan options 97 video cables 73 setting lo w battery notifications 95 setting up A C adapto[...]
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212 Index TOSHIB A Fa ce Recognition Utility 128 TOSHIB A Hardware Setup 134 TOSHIB A HDD Protect ion Utility 132 TOSHIB A PC Diagnostic T ool Utili ty 131 TOSHIB A PC Health Monitor 145 TOS HIB A Security Assist 129 TOSHIB A Service Station 145 TOSHIB A Sleep Utility 136 touch pad using 68 T ouchPad™ control buttons 72 primary button 72 secondar[...]
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213 Index U USB Sleep and Charge cannot use 174 USB W akeup function does not work 175 user password, deleting 127 user password, setting 126 using a microphone 110 computer lock 76 DV D s 84 expansion port 116 ExpressCard® 112 hot key to set a power plan 98 Memory card reader 114 optical disc driv e 84 TOSHIB A eco power plan 99 touch pad 68 We b[...]