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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba R930 S9331, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Toshiba R930 S9331. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Toshiba R930 S9331 should contain:
- informations concerning technical data of Toshiba R930 S9331
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
GMAD00336011 10/12 If you need assistance: ❖ T echnical support is av ailable on line at T oshiba’ s W eb site at support.toshiba.com At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads. For more in formation, see “If Something Goes Wr[...]
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Page 2
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Portégé ® R930 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may in[...]
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3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]
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4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n. Contact T oshiba’ s Support W ebsit e at suppo[...]
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5 5.375 x 8.375 ver 2.3 Radio Frequency Interference Requirements This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz freq uency rang e. FCC requires t his produc t to be used ind oors for frequency ra nge 5.15 GHz to 5. 25 GHz to reduce the pote ntial for harmful interference to co-channel Mobile Sat ellite sy[...]
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6 5.375 x 8.375 ver 2.3 Exposure to Radi o Frequency Radia tion The radiated output power of the TO SHIBA W ireless LAN Mini PCI Card is far below the FCC radio f requency ex posure limits. N everthele ss, the TOSHIBA Wireless LAN Mini PCI Card shall be use d in such a manner that the potential f or human cont act during normal operation is minimiz[...]
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7 5.375 x 8.375 ver 2.3 This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz fr equency range . Industr y Canada req uires this prod uct to be used indoors for fr equency rang e 5.15 GHz to 5.25 GHz to re duce the poten tial for harmful interference to co-cha nnel Mobile Satellite sy stems. High power radars are[...]
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8 5.375 x 8.375 ver 2.3 chemical symbols for lead (Pb), mercur y (Hg) and/or cadmiu m (Cd) will appear below the crossed out wheeled bin symbol on the battery . In the European Union, thes e symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recov ery and recycling. This Direct[...]
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9 5.375 x 8.375 ver 2.3 Lo w power radio frequenc y electric machin ery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery . Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.5 MHz for second generation low-po wer data communic[...]
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10 5.375 x 8.375 ver 2.3 The indication sho wn belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIB A Direct PC Monday – Frid[...]
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11 5.375 x 8.375 ver 2.3 Europe - Restrictions for us e of 2.4 GHz Frequencies in European Community Countries België/ Belgique: For pri v ate usage outside buildings acr oss public grounds over less than 300m no special reg istration with IB PT/BIPT is required. Registration to IBPT/BIPT is required for priv ate us age outside buildings across pu[...]
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12 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current ch[...]
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13 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio t echnology , and is compliant to: ❖ Bluetooth Specification as def ined and approv ed by[...]
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14 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio de vices, emit radio frequency electromagnetic ener gy . Th e lev el of ener gy emitted by devices with Bluetooth wireless technology howe ve r is much less than the electromagnetic energy emitted by wire[...]
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15 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This appliance contains a laser syst em and is classified as a CLASS 1 LASER PRODUCT . T o use this model properly , read the User’ s Guide carefully and keep it for your future reference. Never attempt to disass emble, adjust or repair an opti cal disc drive. Y ou could damage the d[...]
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16 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and ma y be subject to the approval of the U.S. Department of Commerce prior to expor t. Any export, directly or indirectly , in contrav ention of the U.S. Export Ad ministration Re[...]
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17 5.375 x 8.375 ver 2.3 T rademarks Porté gé and eco Utility are either register ed trademarks or tr ademarks of T oshiba America Information Systems, In c. and/or T oshiba Corporation . Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries. Atheros is a reg[...]
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18 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promot es the ef ficient use of resources by working to achie ve our zero-waste-to-landf ill goal at all our production sites. In add ition to our existing waste reduction and recycling policies, T oshiba is strongly committed to reduc[...]
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19 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 26 This guide ...............................................................28 Safety icons ............................................................29 Other icons used ...............................................[...]
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20 Contents 5.375 x 8.375 v er 2.3 Check list .......................................................... 36 Precautions .......................................................36 Important information on your computer’s cooling fan ..................................................38 Setting up your computer .......................................[...]
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21 Contents 5.375 x 8.375 v er 2.3 Directing the display output when you turn on the computer ..................................70 Adjusting the quality of the external display ......72 Customizing your co mputer’s settings ....................72 Caring for your computer ........................................72 Cleaning the computer ...........[...]
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22 Contents 5.375 x 8.375 v er 2.3 Monitoring main battery power ............................... 88 Determining remaining battery power ...............89 What to do when the main battery runs low .....90 Setting battery notifications ..............................90 Conserving battery power ................................91 Power Plans ...........[...]
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23 Contents 5.375 x 8.375 v er 2.3 Using the eSATA/USB combo port ........................112 Using the expansion port ......................................113 Chapter 5: Utilities ................ .............................. ...................... 114 Desktop Assist ......................................................115 Media & Entertai[...]
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24 Contents 5.375 x 8.375 v er 2.3 Chapter 6: If Something Goes Wrong ............ ........................ 141 Problems that are easy to fix ................................141 Problems when you turn on the computer ............142 The Windows ® operating system is not working ...........................................................144 Using S[...]
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25 Contents 5.375 x 8.375 v er 2.3 Appendix A: Function Keys . .............................. ...................... 171 Functions ..............................................................171 Lock (Instant se curity) ....................................172 Power plan ......................................................172 Sleep mode ........[...]
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26 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T oshiba computer , your work and entertainment can accompan y you where ver you go. Y our computer is ENERGY ST AR ® qualified. T oshiba is a partner in the En vironmental Protection Agency’ s (EP A) ENERGY ST AR ® Program and has desi gned this c[...]
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27 Introduction 5.375 x 8.375 ver 2.3 When considering additions to your home office, purchase products that hav e earned the ENERGY ST AR ® for al l your equipment needs, which can sav e you mone y , sa ve ener gy , and help protect the climate. Vi s i t http://www .energystar .gov or http://www .energystar .gov/powermanagement for more informati[...]
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28 Introd uctio n This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T osh[...]
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29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the se riousness of the risk, and icons highlight [...]
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30 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select mo del may not ha ve all the features and speci f ications corresp onding to al l of the icons or switches shown on t[...]
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Page 31
31 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer . Please read the saf ety instruct ion information on the Qu ick Start document (that shipped with your computer) caref ully and make sure you fully unde[...]
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Page 32
32 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r conditioner vent s or heaters. ❖ Extreme heat, cold[...]
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Page 33
33 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light inten sity from windows by using blinds. Glare on the notebook display may cause eye strain, e y[...]
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34 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing. ❖ The monitor should be about an arm length away wh[...]
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35 Getting Started Selecting a place to work ❖ T ake short, strate gically spaced rest breaks to a void eye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T aking regular breaks is especially important if you are working long hours on your comput er or working on a deadline. ❖ If s[...]
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36 Getting Started Selecting a place to work For more specif ic recommendations on the safety and comfort of your computer en vironment, custom ers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration W eb site at: osha.gov/SL TC/etools/computerworkstations / Check list ❏ Is your ch[...]
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37 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury . If any of thes e eventualities should accidentally occur , immedi[...]
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38 Getting Started Selecting a place to work ❖ Keep the computer and disks aw ay from objects that generate strong magnetic fields, such as lar ge stereo speakers. Information on some disks is stored magnetically . Placing a magnet too close to a disk can erase important files. Handle discs carefully . Avoid touching the surface of the disc. Gras[...]
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Page 39
39 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and including “Setting up your software” on page 43 before a dding external or internal components to your computer . These components include, but are not limited to, a mouse, keyboa rd, printer , memory , and an Expres[...]
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Page 40
40 Getting Started Connecting to a power so ur ce Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA battery charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC [...]
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Page 41
41 Getting Started Connecting to a po wer sour ce 2 Plug the A C adaptor co rd into the DC-IN on the side of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to the computer 3 Connect the po wer cord/cable to a li ve electrical outlet. The A C po wer light on the indicator panel glows green. Never attempt to connect or disconne[...]
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Page 42
42 Getting Started Char ging the main battery Charging the main batter y Before using the battery to power the computer , you must charge the battery . T o char ge the battery , leav e the co mputer plugged into an A C power source with the co mputer turned o f f until the ba ttery light glows green. After that, the battery will be completely char [...]
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Page 43
43 Getting Started Re gistering your computer with T oshiba Initial setup The W indo ws 8 Startup screen is the first screen displayed when you turn on your computer for the first time. F ollow the on-screen instructions on each screen in order to properly install the operating system and begin using your compu ter . Setting up your software When y[...]
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44 Getting Started T o Shut down your computer T o Shut down your computer 1 From the St art or Desk top scr een, m ov e your poi nter over the upper or lower right co rner of the screen. 2 When the W indo ws ® Charms appear , click the Settings () Charm. Pressing the power button before shutting down the Windows ® operating system could cause yo[...]
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Page 45
45 Getting Started T o place your computer in Sleep mode 3 In the lo wer right of the screen click the Pow e r ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click the Restart option. The computer closes all open applications, and restarts the operating system. T o place your computer in Sleep mode 1 From the St art or Desk top scr[...]
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46 Getting Started Adding optional external de vices Adding optional external devices Before adding external devices or memory , T oshiba recommends setting up your software. See “Setting up your s oftware” on page 43 . After starting your computer f or the first time you may want to: ❖ Add more memory (see “ Addi ng memory (optional)” on[...]
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47 Getting Started Adding memory (optional) Installing a memory module with the computer’ s power on may damage the computer , the module, or both. The computer has two memory slots—Slot A and Slot B. Y ou can install one or two memory modules. Before you install or remove a memory module, turn off the computer , unplug the AC adaptor , and rem[...]
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Page 48
48 Getting Started Adding memory (optional) 4 Highlight Shut down while holding the Shift ke y , and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Unplug and remov e any cables connected to the computer , including the A C adaptor . Do not try to remove a memor y m[...]
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Page 49
49 Getting Started Adding memory (optional) 9 Remove the memory module slot cover . 10 Place the screw(s ) and the cov er in a safe place so that you can retriev e them later . Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoi[...]
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Page 50
50 Getting Started Adding memory (optional) aligning the connector ’ s notch with the m atching key in the socket. (Sample Illustration) Align ing the memory mod ule with the so ck et 14 Firmly press the mem ory module into the memory slot’ s socket at approximately a 30-de gree angle (to the horizontal surf ace of the computer). (Sample Illust[...]
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Page 51
51 Getting Started Adding memory (optional) (Sample Illustration) Pr essing down on the memory module Do not force the memory module into posit ion. The memory module should be completely in serted into the socket and lev el when secured in place. (Sample Illustration) Inserti ng the mem ory module into t he slot For this model, Slot A is the botto[...]
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Page 52
52 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode). In this conditi on, observe the following: ❖ Never cover your comp[...]
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Page 53
53 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of t[...]
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Page 54
54 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode). In this conditi on, observe the following: ❖ Never cover your comp[...]
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Page 55
55 Getting Started Recovering the Internal Stora ge Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform[...]
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Page 56
56 Getting Started Recovering the Internal Stor ag e Drive ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor . ❖ When you restore your system, only the operating system files, applications, and driv ers originally shipped with the computer are restored. Any files that you created are no[...]
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Page 57
57 Getting Started Recovering the Internal Stora ge Drive Charm and, in the Search field, type Recovery Media Cr eator . In the list that appear s, click your selection. The TOSHIB A Recovery Media Creator dialog box displays. (Sample Image) T OSHIB A Recovery Media Cr eator dialog box 2 Select DVD or USB Flash from the drop-down list, depending on[...]
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Page 58
58 Getting Started Recovering the Internal Stor ag e Drive 6 Follo w the on-screen prompts to complete the cop y process. If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery . For inf[...]
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Page 59
59 Getting Started Recovering the Internal Stora ge Drive 3 Press and hold the F12 ke y immediately after pressing the power b utton. The Boot menu displays. 4 Using the arro w ke ys, select the D VD op tion or the USB Flash option, depending on which type of medi a you are using, and then press the ENTER key . 5 A warning screen appears, statin g [...]
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Page 60
60 Getting Started Recovering the Internal Stor ag e Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll down to “Refresh your PC without af fecting your files, ” and click Get Started . The “Refresh your PC” screen appears. (Sample Image) Refr esh your PC scr een [...]
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Page 61
61 Getting Started Recovering the Internal Stora ge Drive 6 Click the Next but ton to be gin . The “Ready to refresh your PC” screen appears. (Sample Image) Ready to r efr esh your PC scr een Y ou will be prompted to refresh your system. 7 Click the Refresh b utton. 8 Y our system will restart. The “Refreshing your PC” windo w appears. When[...]
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Page 62
62 Getting Started Recovering the Internal Stor ag e Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll do wn to “Remove ev eryt hing and reinstall Wi ndows, ” and click Get Started . The “Reset your PC” screen appears. (Sample Image) Reset your PC scr een[...]
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Page 63
63 Getting Started Recovering the Internal Stora ge Drive 6 Click the Next button. The “Do you want to fully cl ean your driv e” screen appears. (Sample Imag e) Do you want to fully clean your drive scr een 7 Select one of the following options: ❖ Just r emove my files ❖ Fully clean the driv e The “Ready to reset your PC” screen appears[...]
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Page 64
64 Getting Started Recovering the Internal Stor ag e Drive Selecting the “Fully clean the drive” opt ion may take several hours. Installing drivers and applications The T OSHIB A Applica tion Inst aller allo ws you to reinstal l the dri vers and applications that were originally bundled with your computer . T o reinstall dri v ers and applicati[...]
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Page 65
65 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. Y ou can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖ Mov e the pointer on the screen ?[...]
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Page 66
66 Getting Started Using the touc h pad Refer to the table belo w for speci f ic instructions on perform ing each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer . T o: Do the following: Example: Move the on-s creen pointer Slid[...]
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Page 67
67 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to rando m locations on the screen. The on-screen pointer may also seem to automatical ly select text, click buttons, and acti v ate other user interface elements. F or help with these probl[...]
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Page 68
68 Getting Started Using the touc h pad accidental light touches or taps on the touch pad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ T emporarily disable the touch pad , so that it does not respond to touch or button presses while you type. See “Disabling or enabl[...]
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Page 69
69 Getting Started Connecting an external de vice Connecting an external device Depending on your system, some models may include USB 3.0 port(s). T o distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). Y ou can easily attach an exte rnal device your computer . T o do this: 1 Read the directions that came[...]
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Page 70
70 Getting Started Using external display de vices Connecting an HDMI™-compatible television or display device T o connect an HDMI™-compatible television or display de vice to the computer: ❖ Connect one end of an HDMI™ cab le (not included with your computer) to the HDMI™ Out port on the side of your computer , and then connect the ot he[...]
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Page 71
71 Getting Started Using external display de vices The quickest way to change the display output settings is to use the () + P keys: Press the ( ) + P keys repeatedly until the setting you want takes ef fect. Briefly pause each time you press the ( ) + P keys to al lo w time for the display to change. Depending upon the type and number of external [...]
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Page 72
72 Getting Started Customizing your comp uter’ s settings Adjusting the quality of the external display T o obtain the best picture quality from you r television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Customizing your computer’ s settings[...]
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Page 73
73 Getting Started Caring for your computer Moving the computer Before moving your computer, e ven across the room, make sure all driv e activity has ended (th e intern al storage drive and optical dis c dri ve indicator lights stop glowing) and all e xternal peripheral cables are disconnected. Do not pick up the computer by its display panel or by[...]
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74 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memo ry until you sav e it to the internal storage driv e. If the network you are using goes down and you must restart your[...]
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Page 75
75 Learning the Basics Using the ke yboar d ❖ Back up your files to e xternal media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Howe ver , if your internal storage drive suddenly fails, you will lose all the data on it unless you hav e a separate back[...]
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76 Learning the Basics Using the ke yboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do different things depending on the program you are using. For more inform ation, see your prog ram documentation. Function keys The functio n ke ys (not to be confus ed with the Fn key) are the 12 keys at the[...]
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Page 77
77 Learning the Basics Mouse pr operties Mouse properties Mouse properties allow you to ch ange your pointin g device or mouse settings. T o access Mouse properties: 1 Mov e your pointer over the upper or lower right corner of the screen. When the W indo ws ® C harms appear click the Search ( ) Charm, click Settings and, in the Search f ield, type[...]
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Page 78
78 Learning the Basics Saving your work Belo w is an e xample using the Search f ield to start an app: 1 Mov e your pointer over the upper or lower right corner of the screen. When the W indo ws ® C harms appear click the Search () C h a r m . (Sample Image) Sear c hing for apps 2 Start typing the app’ s name in the Search field. As you type, al[...]
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Page 79
79 Learning the Basics Using the optical disc drive HINT : Backing up all the files on your internal sto rage drive may take a considerable amount of time and multiple CDs/DVDs. Y ou may prefer to use a high-capacity file recovery system, such as an external hard drive. Using the optical disc drive Optical storage is a pop ular medium for software,[...]
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Page 80
80 Learning the Basics Using the optical disc drive Drive in-use indicator light —Indicates when the driv e is in use. Eject button —Press to release the disc tray . Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the dis c or the drive. When the disc tray is open, [...]
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81 Learning the Basics Using the optical disc drive Handle DVDs and CDs carefully , making co ntact only with the center hole and edge. Do not touch the surface of the disc. Do not s tack discs. If you incorrectly handle the discs, you c ould lose data. 8 Make sure the disc is completely on the spindle and is lyin g flat on the tray . If you insert[...]
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82 Learning the Basics Using the optical disc drive For more information regarding supported optical media formats please refer to your computer’ s detailed specif ications at support.toshiba.com . Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your [...]
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83 Learning the Basics T oshiba’ s online r esour ces Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open , remove the disc, and place it in its protecti v e cov er . 3 Gently press the tray in to close it. T oshiba’ s online resources T osh[...]
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84 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a l ow-po wer suspension mode when it is not being used, thereby co nserving energy and saving money in the process. It has a number of othe r features that enhance its energy ef ficienc y .[...]
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85 Mobile Computing Running the computer on battery power ❖ EasyGuard Connect —to help users establish a rel iable wired or wireless conn ection effortlessly and quickly . ❖ EasyGuard Opti mize —to enable users to c ustomize system settings to be more productive. *T oshiba EasyGuard ® technology comprises a number of features some of which[...]
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Page 86
86 Mobile Computing Running the computer on battery power For optimum optical media performance, it is recommended that you play DVDs while running the computer on AC power . For more information about Windows ® power plans, see “Power Plans” on page 92 . The computer also has an internal real-tim e-clock (R TC) battery . The R TC battery powe[...]
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87 Mobile Computing Running the computer on battery power Charging the main battery The battery needs to be charged be fore you can use it to power the computer . T o char ge the main battery while it is in your com puter , plug the computer into a li ve electrical ou tlet. The battery char ges whether the computer is on or off. TECHNICAL NOTE: The[...]
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88 Mobile Computing Monitoring main battery power Charging the RTC battery Y our computer has an internal real-time clock (R TC) battery . The R TC battery powers the System T ime Clock and BIOS memo ry used to store your computer’ s configuration settings. When fully charged, it maintains this information for up to a mo nth when the computer is [...]
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Page 89
89 Mobile Computing Monitoring main battery power If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correc t input from the AC power supply . Disconnect the AC power cord/cable and remove the ba ttery pack. See “Changing the main battery” on page 94 for information on replacing [...]
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90 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as t[...]
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91 Mobile Computing Monitoring main battery power The Advanced settings tab of the Po wer Options window appears. 5 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options scr een 6 Configure the alarm settings to suit your needs. Conserving batter y power How long a fully char ged battery pack l[...]
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92 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Po wer Plans. Using one of these power plans lets you choose betw een maximum power sa vings and peak system performance. Y o u may also set individual po wer -saving options to suit your o wn needs. The follo wing sections describe how to choose a[...]
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93 Mobile Computing Monitoring main battery power 5 Click Change plan s ettings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e po wer sav e time, etc. Y ou can click the plus signs to expand eac[...]
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Page 94
94 Mobile Computing Using the eco power plan Using the eco power plan This computer may be equipped wi th the eco po wer plan. Operating the computer with this p ower plan enabled reduces electrical po wer consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and [...]
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Page 95
95 Mobile Computing Changing the main battery TECHNICAL NOTE: T o avoid losing any data , save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery . Removing the battery from the computer T o remove the battery: 1 Sav e your work. 2 T urn off the computer , see “T o Shut d[...]
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Page 96
96 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid[...]
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Page 97
97 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the battery r elease lock 4 T urn the com puter right side up. 5 Reconnect any cables that were remo ved in step 3 of “Removing the battery from the computer” on page 95 . 6 Restart the computer . T aking car[...]
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Page 98
98 Mobile Computing Disposing of used b atteries ❖ A rev erse polarity conditio n should be av oided with all batteries. The main battery is designed so that it cannot be installed in r ev erse polarity . ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖ When you install the battery pack, yo[...]
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Page 99
99 Mobile Computing T raveling tips Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture, possibly resulting in serious injury . Afte[...]
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100 Mobile Computing T ravelin g tips TECHNICAL NOTE: When traveling by air , you may be required to pass your computer through airport security equipment. The X-ray equipment will not harm your computer . Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON). T o enable or disable wireless commu[...]
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101 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the Start screen The Start screen is the launching pad for ev erything you can do in the W indo ws ® operating system, providing new and easy ways to access e verything from your fa v orite apps and W [...]
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102 Exploring Y our Computer’ s Features Explorin g the Start scr een For detailed information on the new W indows 8 functionality , refer to the W indo ws ® Help and Support. (Sample Image) W indows ® Start scr een Charms Use the W indo ws ® Charms to start apps, f ind documents, set up system components, and perform most other computing task[...]
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103 Exploring Y our Computer’ s Features Exploring the desktop Ti le s T iles can be accessed and launched from the Start screen. T ypical Start screen tiles are the Desktop tile and IE tile, as well as tiles representing all other applicat ions downloaded to your system. Exploring the desktop Y ou can use its features to start ap pli cations, fi[...]
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Page 104
104 Exploring Y our Computer’ s Features Explorin g the desktop Y ou may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you ha v e deleted. Y ou may be able to retriev e these f iles until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the i[...]
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105 Exploring Y our Computer’ s Features W indows ® St or e T o acti v ate a specific task, click the appropriate Notif ication area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform e very day . User experience notif ications can be set for toast, tile, badge, an d raw notif ica[...]
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106 Exploring Y our Computer’ s Features Explor ing audio fe atur es Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availa bility of public wireless LAN access points may be limited. Y our system comes with a wir eless LAN module. This is a te[...]
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107 Exploring Y our Computer’ s Features Explorin g audio fe atur es Recording sounds Y ou may record sounds using the com puter’ s internal microphone or by connecting an optional external microphone. Using a microphone 1 If you want to use an e xternal microphone, connect it to the computer . 2 From the Start screen begin typing Sound Recorde[...]
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108 Exploring Y our Computer’ s Features Using the W eb Camera T o play back sound files through e xternal speakers or headphones: 1 Locate the headphone jack on the computer . 2 Using any necessary adapters , plug the cable from the headphones or external speakers into the headphone jack. The headphone jack requires a 16-ohm stereo mini connecto[...]
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109 Exploring Y our Computer’ s Features Using an ExpressCar d ® Using an ExpressCard ® (A vailable on certain models.) T o locate your Expres sCard ® slot, refer to your Quick Start document. The ExpressCard ® slot supports the use of ExpressCard ® media. The slot also supports hot swap ping, which allo ws you to replace one ExpressCard ® [...]
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110 Exploring Y our Computer’ s Features Using the Memory car d r eader then selecting the Safely Remove Hardwar e and Eject Media icon. 3 Highlight and then click the item you would like to eject. If the system is unable to prepare the card for safe remo v al, a message will tell you to try again later . If the card can be removed no w , the sys[...]
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111 Exploring Y our Computer’ s Features Using the Memory car d r eader Inserting memory media T o locate your memory card reader , please ref er to your Quick Start document. The follo wing instructions apply to all types of supporte d media devices. 1 T urn the media so that the cont acts (metal areas) are face do wn. 2 Push the media into the [...]
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112 Exploring Y our Computer’ s Features Using the eSA T A/USB combo port 5 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media might still be in progress and your data[...]
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113 Exploring Y our Computer’ s Features Using the expansion port Using the expansion port The expansion port, located on the bottom of your compu ter , is used to attach expansion de vices such as a Port Replicator (not shipped with your system). A Port Replicator is an excellent in ve stment if you are using your computer both in and ou t of th[...]
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114 Chapter 5 Utilities Y our computer includes seve ral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether , these allow you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in this c[...]
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115 Utilities Desktop Assist ❖ TOSHIB A Button Setting ❖ T rusted Platform Module (TPM) ❖ Fingerprint Utility Desktop Assist The Desktop Assist provides qu ick access to computer functions and allows you to customize a range of computer settin gs. T o access Desktop Assist from the Start screen begin typing Desktop A ssist , or while in the D[...]
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116 Utilities Desktop Assist Media & Entertainment The feature a v ailable in this cate gory is TO SHIB A Disc Player (Sample Image) Desktop Assist window – Media & Entertainment tab[...]
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117 Utilities Desktop Assist T ools & Utilities The features that may be av ailable in this category are: ❖ eco Utility® ❖ Fingerprint Utility ❖ HDD Protection Utility ❖ Supervisor Password ❖ System Settings ❖ Function Ke y ❖ User password (Sample Image) Desktop Assist window – T ool s & Utilities tab The Function Key tab a[...]
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Page 118
118 Utilities Desktop Assist Support & Recovery The features that may be av ailable in this category are: ❖ Cooling Performance Diagnostic T ool ❖ PC Diagnost ic T ool ❖ PC Health Mon itor ❖ Recov ery Media Creator ❖ Service Station ❖ TOSHIB A Application Installer ❖ User’ s Guide (Sample Image) Desktop Assist window – Support[...]
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119 Utilities eco Utility® eco Utility ® The eco Utility ® monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop screen double-click the Desktop Assist icon. 2[...]
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120 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSH IBA support s different types of passwords on your c omputer: ❖ A supervisor passwo[...]
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121 Utilities Setting passwor ds (Sample Image) Supervisor P asswor d tab 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . Under User Policy , this option may or may not ask for password verification. 7 Click OK to sa v e your password as a te xt f ile . 8 Click Sa ve . 9 Click OK . Deleting a supervisor pas[...]
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122 Utilities Setting passwor ds Using a user password A user password provides po w er-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re member it. TOSHIBA is not responsible for an[...]
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Page 123
123 Utilities System Settings System Settings System Settings is the TOSHIB A conf iguration management tool av ailable through the Windo ws ® operating system. T o access it: 1 From the Start screen begin typing System Settings , or while in the Desktop screen double-cli ck the Desktop Assist icon. 2 Click T o ols & Utilities . 3 Click System[...]
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Page 124
124 Utilities System Settings ❖ HDD Protection —Allows you to enable or disable HDD Protection, which uses the accel eration sensor to detect vibrations, shocks, and other simil ar issues with the co mputer . When an issue is detected, HDD Protection automatically mov es the HDD head to a safe position to reduce the risk of damage that may be c[...]
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Page 125
125 Utilities Sleep and Charg e ❖ USB —Allows you to set conditions fo r USB, includin g Legac y USB Support, Internal USB 3.0 Controller , and System ON CDP Charge Mode ❖ SA T A —Allows you to set conditions for SA T A, including the eSA T A port and SA T A interface settings ❖ LAN —Allows you to set conditions for LAN, including W ake[...]
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Page 126
126 Utilities Sleep and Charg e ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However , some external dev[...]
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127 Utilities Sleep and Charg e Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the USB Sleep and Charge function. T o enable this function, select Enable . T o disable this function, toggle the Enable button to the Disabled position. Y ou can also control whether charging tak es place when the computer is run[...]
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Page 128
128 Utilities HDD Pr otection Utility HDD Protection Utility The HDD Protection U tility controls your computer’ s hard disk dri ve (HDD) protection feature, which parks the HDD whene ver motion is detected on the computer . Using this utilit y , you can enable or disable hard disk dri ve (HDD) protection, and set the motion detector’ s sensiti[...]
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129 Utilities Function K e y Function Key TOSHIB A Function Ke y enables func tions that are activ ated when pressing specif ic ke ys or specif ic ke ys in combination with Fn . Some functions show the toast notifi cation at the edge of the screen. These settings turn on/off notif ications. (Sample Image) Function K e y The Function options are dis[...]
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130 Utilities Cooling P erformance Diagnostic T ool Cooling Performance Diagnostic T ool The Cooling Performance Diagnostic T ool is a utility that checks the cooling performance of the syst em to ensure the cooling fans are operating properly . T o use the Cooling Performance Diagnostic T ool: 1 From the Start screen begin typing Cooling Perf orma[...]
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131 Utilities PC Diagnostic T ool PC Diagnostic T ool This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help documenta tion within the application for additional help. The PC Diagnostic T ool utility may show tests for features you do not have. This is normal and does not indicate a problem. T o use the [...]
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132 Utilities PC Health Monitor PC Health Monitor (A vailable on certain models.) The PC Health Monitor software program monitors computer system functions such as po wer consumption, th e cooling system and the 3D Accelerometer (availabl e on certain models). It alerts users to specific system conditions via pop-up messages. It also tracks the usa[...]
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Page 133
133 Utilities Recovery Media Cr eator Recover y Media Creator The Recov ery Media Creator utility enables yo u to create recovery media that can be used to return y our system to it s out-of-bo x state, if necessary . For detailed information on using the utility to cr eate recov ery media, see “Creating recovery media” on page 56 . Service Sta[...]
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134 Utilities TOSHIB A Applicatio n Installer TOSHIBA Application Installer The T OSHIB A Applica tion Inst aller allo ws you to reinstal l the dri vers and applications that were originally bundled with your computer . T o reinstall dri v ers and applications: 1 T o access T OSHIB A Application Installer from the Start screen begin typing A pplica[...]
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135 Utilities TOSHIB A Button Setting TOSHIBA Button Setting TOSHIB A Button Setting allows you to customize the system control buttons. These buttons are located on the system control panel directly above the keyboard. T o access TO SHIB A Button Setting: 1 From the Desktop screen double-click the Desktop Assist icon. 2 Click T o ols & Utiliti[...]
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136 Utilities T rusted Platform Module (TPM) T rusted Platform Module (TPM) This section only applies to systems with TPM. Y our TOSHIB A com puter include s the TPM (T rusted Platform Module), which is a security encryption device for your system’ s internal storage driv e. TPM is al ready included on your system, but needs to be installed and e[...]
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137 Utilities F ingerprint Utility Fingerprint Utility (A vailable on certain models.) The fingerprint utility can be used to replace the k eyboard-based user password authentication system when booting up. The fingerprint utility can also be used for user logon. The user’ s fingerprint is read; if the system r ecognizes the fingerprint, the user[...]
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138 Utilities F ingerprint Utility Fingerprint Logon The fingerprint utility enables logon to your comp uter using fi ngerpri nts. Duri ng us er enrollment, f ingerpr int samples are sa ved and associated with the user’ s W indo ws ® user account. When the user attempts to log on again, th e user’ s fingerprint is read and compared with the us[...]
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Page 139
139 Utilities F ingerprint Utility ❖ A void the follo wi ng finger conditions for enrollment or recognition as they may result in fingerprint enrollment erro rs or a drop in the f ingerprint recognition success rate. ❖ Soaked or swollen fi nger (e.g., after taking bath) ❖ Injured finger ❖ We t f i n g e r ❖ Soiled or oily f in ger ❖ Ext[...]
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Page 140
140 Utilities F ingerprint Utility Fingerprint reader limitations ❖ The fingerprint reader compar es and analyzes the unique characteristics in a f ingerprint. Ho we ver , there may be instances where certain users are unable to register their fingerprints due to insuf ficient unique characteristics in their fi ngerpri nts. ❖ A warning message [...]
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141 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It cov ers the problems you are mos t lik[...]
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142 If Something Goes Wrong Pr ob lems when you turn on the computer 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining program s one by one by selecting the program name, then End T ask . Closing all prog[...]
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143 If Something Goes Wrong Pr oblems wh en you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indo ws normally . This can happen if the computer was put into Sl eep mode and the battery has discharged. If you performed a [...]
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144 If Something Goes Wrong The W indows ® oper ating system is not working If the trickle-charging does not prov e ef fecti ve, visit the T oshiba W eb site at su pport.toshiba.com and see the Support Bulletin Step-Charging the computer’ s battery (click the Ask Iris ® link and search for the support bulletin by name). 4 Connect the A C adapto[...]
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145 If Something Goes Wrong The W indows ® oper ating system is not working ❖ The operating system responds dif ferently from the normal routine. ❖ The screen does not look right. Unless a hardware de vice has failed, problems usually occur when you change the system in some way such as installing a ne w program or adding a device. If you expe[...]
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146 If Something Goes Wrong The W indows ® oper ating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to us e a Restore point to return the computer to a state at which it was performing pr operly . Restore points are created: ❖ When new hardware o[...]
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147 If Something Goes Wrong The W indows ® oper ating system is not working ❖ Disable dri ver sign ature enforcement Allows dri vers containing improper signatures to be instal led ❖ Disable early-launch anti-malw are protection Allows dri vers to init ialize without being measured by the Anti-malware dri ver ❖ Disable automatic restar t on [...]
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148 If Something Goes Wrong F ixing a pr oblem with Device Manag er When the “W indo ws Help and Sup port” screen appears, do one or both of the following: ❖ In the open search f ield type the topic you need help with and follow the on-screen instructions ❖ Click one of the options listed in the wind o w and follow the instruct ions Y ou ca[...]
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149 If Something Goes Wrong Memory pr oblems ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the dri ver or rolling back the driv er in case the ne w v ersion is causing a problem. The tabs that appear in the dialog box vary from one de vice to another . For more information about[...]
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150 If Something Goes Wrong P ower and the batteries For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Y our computer receiv e s its po wer through the A C adaptor and po wer cord/cable or from the system batteries (battery and rea[...]
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Page 151
151 If Something Goes Wrong K e yboa r d pr oblems The battery appears not to power the computer f or as long as it usually does. If you frequently repeat shallow char ge and discha r ge, the battery meter may become in accurate. Let the battery discha rge completely , then try char ging it again. Check the po wer options vi a your Po wer Plans (se[...]
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152 If Something Goes Wrong Display pr ob lems Y ou may ha ve acti v ated the instant pass word feature by pressing Fn and F1 simultaneously . If you have re gistered a password, press any ke y , type the password and press Enter . If no password is registered, press an y ke y . The scr een reacti v ates and allo ws you to continue working . If you[...]
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153 If Something Goes Wrong Disk or storag e drive pr oblems 2 Click Personalize , and then Di splay . 3 Use the menu on the right hand side of the page to: ❖ Adjust resolution ❖ Adjust brightness ❖ Calibrate color ❖ Change display set tings ❖ Project to a second screen ❖ Adjust Clear T ype text 4 Click OK . The display mode is set to S[...]
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154 If Something Goes Wrong Disk or storag e drive pr oblems Error - checking This feature is not available for optical disc drives. Run Error-checking, which a nalyzes the directories and files on the storage dri ve and repairs any damage it f inds. T o run Error-checking: 1 From the Start screen, type computer . 2 Click Computer from the list tha[...]
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155 If Something Goes Wrong Optical disc drive pr oblems 6 Click the Check b utton. The Error Checki ng box appears. The system will alert you if you need to scan the dri ve. Even if you do not need to scan the drive for errors you can scan by clicking Scan drive . Error- checking tests and repairs the storage driv e. Y our hard disk seems very slo[...]
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156 If Something Goes Wrong Optical disc drive pr oblems Open the tray and remov e the disc. Make sure the tray is clean. Any dirt or foreign object can in terfere with the laser beam. Examine the disc to see if it is di rty . If necessary , wipe it with a clean cloth dipped in water or a neutral cleaner . Replace the disc in the tray . Make su re [...]
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157 If Something Goes Wrong Sound system pr oblems Sound system problems No sound is coming from the computer’ s speakers. Adjust the volume control. T ry pressing the F11 ke y to see if v olume mute is disabled . Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are secu[...]
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158 If Something Goes Wrong Expr essCar d ® pr oblems Resolving ExpressCard ® problems Here are some common problems and their solutions: The slot appears to be dead. Expr essCards ® that used to wo rk no longer work. Check the ExpressCard ® status: 1 From the Start screen, type Device . The search feature appears. 2 Click Settings . 3 Select D[...]
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Page 159
159 If Something Goes Wrong Printer pr oblems An ExpressCard ® er r or occu rs. Reinsert the card to make sure it is properly connected. If the card is attached to an e xternal de vice, check that the connection is secure. Refer to the card’ s documentation, whi ch should contain a troubleshooting section. Printer problems This sectio n lists so[...]
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Page 160
160 If Something Goes Wrong W ir eless networking pr oblems Wireless networking problems This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi ® ) networking. The terms and concepts used assume a bas ic understanding of networks, and may be for more advanced users. If you need assistance or if you[...]
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161 If Something Goes Wrong D VD operating pr oblems ❖ Use IPCONFIG to verify that the computer has a useful IP address - one other than the priv ate address of 169.254.xxx.x xx assigned by Windo ws ® . 1 From the Start screen, type Cmd . 2 Click Command Prompt . 3 Enter IPCONFIG/ALL , and then press ENTER . The IP address for each activ e netwo[...]
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162 If Something Goes Wrong D V D operating pr oblems 4 Clean the disc and try again. A dirty dri ve can also cause audio problems. If you hav e tried se veral discs and all fail, consider sending your driv e to an authorized service provid er to get it cleaned. 5 From the Start screen, type Computer . Click Computer in the list that appears. The o[...]
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163 If Something Goes Wrong Develop good computing habits Develop good computing habits Sa ve y our work frequently . Y ou can ne ver predict when your co mput er will lock, f orcing you to close a program and lose unsaved changes. Man y software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! [...]
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164 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The W indo ws ® operating system of fers some easy-to-use features for backing up your W indows ® settings and your data - documents and other important files. T a ke adv antage of these features to protect yourself fr[...]
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165 If Something Goes Wrong Develop good computing habits 9 Click Close . Then, at a later time, you can re-establish your Wi ndows ® configuration using the sa ved restore point. T o do this: 1 From the Start screen, type Control . Click Contr ol P anel from the list that appears. 2 Click System and Security , and then System . 3 In the left pane[...]
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166 If Something Goes Wrong Develop good computing habits from optical discs. External opti cal disc writers are also widely av ailable. Follo w these steps to back up y our computer or files to optical discs, or a storage driv e: Y ou cannot back up the computer while running on battery power . Connect the AC adaptor before continuing. 1 From the [...]
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167 If Something Goes Wrong Develop good computing habits ❖ Restart the W indows ® operating system. Alw ays restart the W indo ws ® operating system after each installation, e v en if the installation utility does not prompt you to do so. This will ensure that the installation is complet ed, and will clean up anything that the installation uti[...]
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168 If Something Goes Wrong If you need further assistance ❖ If you are attempting to charge a de vice wi thout an A C adaptor connected to the computer , the computer's battery power may be below the limit specif ied in the TOSHIB A Sleep utility or the battery may be depleted. Lower the limit in the TOSHIB A Sleep utility to enable chargin[...]
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169 If Something Goes Wrong Other T oshiba Internet W eb sites ❖ If the problem occurs while you are running a program, consult the program’ s docum entation fo r troubleshoot ing suggestions. Contact the software company’ s technical support group for their assistance. ❖ Consult the dealer from whom you purchased you r computer and/or prog[...]
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170 If Something Goes Wrong T oshiba’ s worldwide off ices T oshiba’ s worldwide offices For more information on additio nal T oshiba worldwide locations, please visit: www .toshiba.co.jp /index.htm . A ustralia T oshiba (Australia) Pty . Limited 84-92 T ala vera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Can ada Ltd. 191 McNabb [...]
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171 5.375 x 8.375 ver 2.3 Appendix A Function Keys TOS HIB A Functi on ke ys pro vide a quick w ay to modify sel ected system functions and to launch applications. Functions TOSHIB A Function keys are used to set o r modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep mode ❖ Hibernatio n mode ❖ Output (Di[...]
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Page 172
172 Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernation mode Fn + This TOSHIB A Function ke y acti v ates instant security . The user logon screen will appear and a user with a v alid account will need to l og back on to gain access to the computer . Fn + This TOSHIB A Function key displays the cu[...]
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Page 173
173 Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn + This T OSHIBA Function k ey c ycles through the display options and highl ights the av ailable options. ( O nl y th e fi r s t option is av ailable when you do not hav e an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sa[...]
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174 Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad Cursor control overlay Fn + This TOSHIB A Function ke y decreases the screen brightness. Fn + This TOSHIB A Function ke y increases the screen brightness. Fn + This TOSHIB A Function key enables/disables th[...]
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Page 175
175 Function Keys Functions 5.375 x 8.375 ver 2.3 Numeric overlay Scroll lock Volume Mute Optical disk drive Fn + This TOSHIB A Function key enables/disables the numeric overl ay . Fn + This TOSHIB A Function key enables/disables the scroll lock. Fn + This TOSHIB A Function key enables/disables volume mute on your computer . When volume mute is ena[...]
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Page 176
176 Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn + This T OSHIBA Fun c t i on key allo ws you to zoom out. Fn + This T OSHIBA Fun c t i on key allo ws you to zoom in. Fn + This T OSHIB A Fu nc t i o n key decreases the speaker volume. Fn + This T OSHIB A Fu n c ti o n key increases the speaker vo[...]
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Page 177
177 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A appr[...]
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Page 178
178 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide. AC Alternating Current BIOS Basic Input/Output System BD-R OM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD-R OM Compact Disc Read-Only Memory CD-R [...]
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Page 179
Glossary 179 DIMM Dual Inline Memo ry Module DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Digital V ersat ile (or V ideo) Disc Read-Onl y Memory EPR OM Erasable Programmable Read-Only Memory eSA T A external Serial Adv anced T echnology Attachment FAT File Allocation T able FCC Federal Communicat[...]
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Page 180
180 Glossary RGB Red, Green Blue light (monitor) RFI Radio Frequency Interference RO M Read-Only M emory RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s[...]
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Page 181
Glossary 181 B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication device, such as a printer or mo dem, transmits in formation. Baud rate is the nu mber of signal changes per second (not necessaril[...]
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Page 182
182 Glossary C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than acces sing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e. CD —An individual compact disc. See also CD-R OM. CD-ROM (Compact Disc Read-Onl y Memory)[...]
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Page 183
Glossary 183 CPU —See Central Pr ocessing Unit (CPU). CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs. See also cach e, L 1 ca che, L2 c ache. cursor —An on-screen symbol (usually a flashing ver[...]
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Page 184
184 Glossary disk drive —The de vice that reads and writes information and programs on e x t e r n a l m e d i a or hard disk. It rotates the di sk at high speed past one or more read/write heads. document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie ved. See also f ile . double-click —[...]
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Page 185
Glossary 185 F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r a g e d r ive that keeps track of the location of stored files. fil e n a m e —A set of characters th[...]
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Page 186
186 Glossary hardware —Th e physical components of a computer system. Compare softwar e . H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI CEC (HDMI Consum er Electronics Control) —[...]
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Page 187
Glossary 187 LAN (Local Area Network) —A group of com puters or other devices dispersed over a relati v ely li mited area and connected by a communications link that enables any de vice to interact with any other on the network. LED (Light Emitting Diode) —A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as th e source of light, [...]
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Page 188
188 Glossary motherboard —The computer’ s main circuit board that contains the processor , memory , and other primary components. MS-DOS pr ompt —See system pr om pt. multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video i[...]
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Page 189
Glossary 189 password —A unique string of characters entered by a user to verify his or her identity to the comput er or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, netw ork adapter , sound card, or SCSI adapter[...]
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Page 190
190 Glossary Random Access Memory —See RAM. Read-Only Memory —See RO M . reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve. A Flash dri ve is one example of a remo v able disk. res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a scre[...]
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Page 191
Glossary 191 shortcut —See k e yboar d shortcut . Sleep —A feature o f some W indows ® operating systems that allo ws you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software —Se e pr ogram. Compare har dwar e . solid state driv e —A data stora[...]
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Page 192
192 Glossary utility —A compu ter program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system managem ent. W We b —See W o rld W i de W eb . Wi- F i ® —A registered trademark term of the W i-Fi Alliance that stands for W ireless Fidelity , and is anot her term for the c[...]
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Page 193
193 Index A A C adaptor 39 AC p ow e r 86 A C po wer light 39 accessing network 106 adding memory check total memory 54 memory (optional) 46 optional external devices 46 adequate ventilation cooling fan 38 adjusting touch pad settings 66 audio features 106 B backing up files 75 , 78 battery battery life 85 Call2Recycle™ 99 care 97 , 98 changing 9[...]
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Page 194
194 Index taking care of 97 battery indicator light 89 BIOS Setup see TOSHIB A Hard ware Setup but t on eco Utility® 94 eject, optical disc driv e 80 C Call2Recycle™ battery 99 caring for your computer 72 changing battery 94 charging the battery 42 cleaning the computer 72 click 68 communications set up 105 computer caring for 72 cleaning 72 en [...]
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Page 195
195 Index DV D s using 79 E EasyGuard® 84 eco Utility® 119 eco Utility® button 94 eject button optical disc driv e 80 eject, optical disc driv e 80 enabling touch pad 68 eSA T A troubleshooting 168 eSA T A /USB combo port Using 112 using 112 expansion capability 113 expansion port using 113 exploring desktop 103 Start screen 101 ExpressCard® in[...]
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Page 196
196 Index Ctrl Fn Alt 76 function keys 76 L LEDs system indicator light s 89 A C adaptor light 88 A C power light 39 , 41 battery light 41 , 42 W eb Camera light 108 Licenses 17 lock computer , using 73 M maintaining your battery 98 manual eject hole optical disc driv e 80 memory adding (optional) 46 check total memory 54 remo ving memor y module s[...]
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Page 197
197 Index P password deleting a supervisor 121 deleting a user 122 setting a supervisor 120 setting a user 122 supervisor password 120 user password 120 passwords setting 120 PC Diagnost ic T ool 131 PC Health Monitor 132 port HDMI™ 69 RGB 69 power connecting cable to A C adaptor 40 cord/cable 41 cord/cable connectors 177 energy-s aving features [...]
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Page 198
198 Index video cables 69 Service Station 133 setting lo w battery notif ications 90 setting up A C adaptor 39 adding memory (optional) 46 communications 105 computer 39 software Setup W izard 43 work en vironment 31 settings customize computer settings 72 display output 71 Shut down computer 44 , 45 , 47 icon 44 , 45 , 47 shut down computer 44 Sle[...]
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Page 199
199 Index Zoom (Display resolution) 176 zoom in 176 zoom out 176 TOSHIB A HDD Protect ion Utility 128 touch pad control buttons 68 primary button 68 secondary button 68 using 65 trav eling tips 99 troubleshooting 151 A C po wer light is blinking 143 battery light is blinking 144 bookmarked site not found 147 checking device properties 148 computer [...]
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Page 200
200 Index function key to set a po wer plan 93 Memory card reader 110 optical disc driv e 79 TOSHIB A eco power plan 94 touch pad 65 We b C a m e r a 108 using the keyboard 75 Utilities 114 V video projector adjusting display 72 W war ran ty standard limited warranty 30 We b C a m e r a using 108 We b s i t e s 169 Wi - F i ® wireless netw orking [...]