Toshiba Satellite A350D manual

Toshiba Personal Computer Satellite A350D Maintenance Manual TOSHIBA CORPORATION [CONFIDENTIAL][...]

ii [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Copyright © 2008 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein. Toshiba Person[...]

Satellite A350D Series Maintenance Manual [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite A350D, referred to as the A355D Series in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Re[...]

iv [CONFIDENTIAL] Satellite A350D Series Maintenance Manual The manual is divided into the following parts: Chapter 1 Hardware Overview describes the A355D Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnost[...]

Satellite A350D Series Maintenance Manual [CONFIDENTIAL] v Some operations require you to simultaneously use two or m ore keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same tim e press Pause (Break) . If three keys are used, hold down[...]

vi [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Table of Contents Chapter 1 Hardware Overview 1.1 Features ............................................................................. Error! Bookmark not defined. 1.2 2.5-inch HDD .................................................................... Error! Bookmark not defined. 1.3 DVD S[...]

Satellite A350D Series Maintenance Manual [CONFIDENTIAL] vii 2.31 LAN Troubleshooting ............................... …………………………………………….. .72 Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ........................................................... Error! Bookmark not defined. 3.2 Executing the Diagnostic [...]

viii [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Tools and Equipment ......................................................... Error! Bookmark not defined. Screw Tightening Torque .................................................. Error! Bookmark not defined. Colors of Screw Shanks ..................................................... [...]

Satellite A350D Series Maintenance Manual [CONFIDENTIAL] ix Removing the Speakers ...................................................... Error! Bookmark not defined. Installing the Speakers ....................................................... Error! Bookmark not defined. 4.12 Touch Pad Bracket, LED board and Finger Printer Board Error! Bookmark [...]

x [CONFIDENTIAL] Satellite A350D Series Maintenance Manual 4.22 CMOS Board and MIC...................................................... Error! Bookmark not defined. Removing the CMOS Board and MIC .............................. Error! Bookmark not defined. Installing the CMOS Board and MIC ................................ Error! Bookmark not defin[...]

Satellite A350D Series Maintenance Manual [CONFIDENTIAL] xi Figures Figure 4.1 Removing the Battery Pack ................................... Error! Bookmark not defined. Figure 4.2 Removing the main HDD door .............................. Error! Bookmark not defined. Figure 4.3 Removing the main HDD plate .............................. Error! Bookm[...]

xii [CONFIDENTIAL] Satellite A350D Series Maintenance Manual Figure 4.28 Removing the VGA Board .................................... Error! Bookmark not defined. Figure 4.29 Removing the spring screws .................................. Error! Bookmark not defined. Figure 4.30 Reapply the Shinetsu 7726 grease on the thermal module and rem ove the re[...]

Satellite A350D Series Maintenance Manual [CONFIDENTIAL] xiii[...]

Chapter 1 Hardware Overview[...]

1 Hardware Overview Satellite A350D Main tenance Manual 1-ii Chapter 1 Contents 1.1 Features .................................................................................................................. 1-1 1.2 2.5-inch HDD ....................................................................................................... 1-11 1.3 DVD Supe[...]

1 Hardware Overview Satellite A350D Main tenance Manual 1-iii Figures Figure 1-1A ID Parts Description Placement Part A.......................................................... 1-7 Figure 1-2 SATA HDD ................................................................................................. 1-11 Figure 1-3 DVD Super Multi Drive ............[...]

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Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350D Maintenance Manual 1-1 1.1 Features The Toshiba Satellite A350/A350D is a full size notebook PC based on the Dual Core Processor, providing high-speed processing capabilities and advanced features. The computer em ploys a Lithium Ion battery that allows it to be[...]

1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 1-2  ODD (BTO) y 12.7mm height DVD Super Multi drive supporting ±R Double Layer y 12.7mm height DVD Super Multi drive supporting ± R Double Layer w/ Labelflash  Display (BTO) The LCD displays available come with one of following types:[...]

Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350D Maintenance Manual 1-3 function.  eSATA It’s called external SATA or eSATA, end user can now utilize shielded cable lengths up to 2 meters outside the PC to take advantage of the benefits the SATA interface brings to storage. SATA is now out of the box as a[...]

1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 1-4  Headphones/S/PDIF/Line out Jack This jack connects digital speakers or a stereo headphone (16 ohm minim um). When connected to a digital speaker or headphones, the internal speaker is automatically disabled. This jack can be used also [...]

Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350D Maintenance Manual 1-5  Wireless USB Some computers in this series are equipped with a W ireless USB card that is compatible with other Wireless USB devices based on the IEEE 802.15 Standard.  Felica Imbedded Felica module writes and reads data to and from[...]

1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 1-6 against the fingerprint sensor. This finger print sensor is located at the center of the Touch Pad panel and is Authentec AES1610.  Sound system (BTO) The integrated sound system provides support for the computer’s internal speakers a[...]

Error! Style not defined. Error! Style not defined. 1 Hardware Overview Figure 1-1A ID Parts Description Placement Part A Satellite A350D Maintenance Manual 1-7[...]

1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 1-8[...]

Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350D Maintenance Manual 1-9 The system unit of the computer consists of the following com ponents:  Processor (BTO) The computer is equipped with one of the following Intel ® processors.  AMD TurionTM 64 X2 Dual-Core Processor  AMD AthlonTM X2 Dual-Core Pro[...]

1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 1-10  Graphics Controller  AMD M780G/M780V as integrated graphics solution  Following External Graphic solution with AMD M780G/M770 − ATI Mobility Radeon TM HD 3470 (128MB, 256MB) − ATI Mobility Radeon TM HD 3650 (256MB, 512MB) ?[...]

Error! Style not defined. Error! Style not defined. 1 Hardware Overview 1.2 2.5-inch HDD The computer contains an extremely low-prof ile and lightweight, high-performance HDD. The HDD incorporates 9.5 mm / 12.5 m m height magnetic disk and m ini-Winchester type magnetic heads. The HDD interface conforms to Serial ATA. Storage capacities supported a[...]

1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 1-12 Item Specifications Capacity (GB) 400 GB 500 GB 500 GB Rotational Speed (RPM) 4200 RPM 4200 RPM 5400 RPM Height 12.5 mm 12.5 mm 12.5 mm User Data Sectors 781,422,768 976,773,168 976,773,168 Bytes / Sector 512 512 512[...]

Error! Style not defined. Error! Style not defined. 1 Hardware Overview 1.3 DVD Super Multi (+-R Double Layer) The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At m aximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x speed, CD-RW at 6x speed, US CD-RW at 24x speed, High S[...]

1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 1-14 1.4 Power Supply The power supply unit provides constant voltage 19V for the system board and performs the following functions: 1. Power input monitor y Checks whether the AC adapter (DC power supply) is connected to the computer. y Check[...]

Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350D Maintenance Manual 1-15 6. Output monitor y Monitors the voltage output to the system block (load/logic circuit side). y Monitors the voltage, over voltage, input/output current of the battery pack. y Monitors the internal temperature of the battery pack. y Moni[...]

1 Hardware Overview Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 1-16 1.5 Batteries The computer has the following two types of batteries:  Main Battery Pack  Real Time Clock (RTC) Battery 1.5.1 Main Battery The main battery pack serves as the computer' s main power source when the AC adapter is [...]

Error! Style not defined. Error! Style not defined. 1 Hardware Overview Satellite A350D Maintenance Manual 1-17 NOTE: The time required for normal charge depends on the power consumption by the system. Using the fluorescent lamp and frequently accessing the disk consume much power and lengthen the charge time. Any of the following cases stops batte[...]

Chapter 2 Troubleshooting Procedures 2[...]

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2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 1 Chapter 2 Contents 2.1 Troubleshooting Introduction ............................................................................................ 4 2.2 Troubleshooting Flowchart ................................................................[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 2 2.30 LAN troubleshooting ....................................................................................................... 94[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 3 Figure Figure 2-1 Troubl eshooting Flowchart(1/2) ….…………………………………………..5 Figure 2-1 Tr oubleshooting Flowchart(2/2)…..…………………………………………..6 Figure 2-2 Power Supply Flowchart ?[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 4 Tables Table 2-1 Battery LED ....................................................................................................... 11 Table 2-2 DC-IN LED .....................................................................................[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 5 7. Cleaning kit for floppy disk drive troubleshooting 8. Cleaning kit for optical drive troubleshooting 9. Multimeter 10. External monitor 11. USB compatible keyboard 12. Multimedia sound system with line-in and line-o ut ports 13. Headphone[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 6 STA R T C onne ct t h e A C ada pt er t o t he D C - I N sock et I s t h e DC- I N L E D o n ? Is th e B a tt e ry L E D o n ? T u rn th e P o w e r s w it c h o n Is th e P o w e r O n L E D o n ? I s t he " T oshi ba" l ogo m es [...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 7 A Does ty ped characters appear corre ctly? Insert the diagnostics disk into the FDD. Then run the diagno stics test program. Is the diagnostics test loaded? Allow each test to perform automatically Is an error detected by any of the diagnos[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 8 If the diagnostics program cannot detect an erro r, the problem may be intermittent. The test program should be executed several times to isol ate the problem. W hen a problem has been located, perform the appropriate trou bleshooting proced[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 9 Other problems that are not covered by the di agnostics program may be discovered by a user. 1. If an error is detected when using an ex ternal USB device, perform the External USB Devices Troubleshooting pr ocedures in Section 2.6 2. If an [...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 10 2.3 Power Supply Troubleshooting ST AR T Are the D C - IN and B att er y L E D s lit? Can you tur n the com puter o n? A r e th e inte rn a l p o w er connecti ons secure? END Check P ower Supp l y Sta tus (Procedure 1) No Ye s Chec k powe [...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 11 The power supply controls many functions and components. To determ ine if the power supply is functioning properly, star t with Procedure 1 and continue with the other Procedures as instructed. The flowchart in Figure 2-2 give s a summary o[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 12 Table 2-2 DC-IN LED AC-IN LED Power supply status Solid on AC power exists (LED is solid White). Off No AC po wer exists. To check the power supply status, install a ba ttery pack and connect an A C adaptor to the DC-IN port on the computer[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 13 Procedure 3 Pow er supply connection check The power supply wiring diagram is shown below: AC adaptor Sys t em boar d B a tte ry A C adaptor cord AC p o we r c o r d Any of the connectors may be disconnected. Perform Check 1. Check 1 Discon[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 14 Procedure 4 Diagnostic check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the power . If you cannot turn on the power, go to Procedur[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 15 2.4 Display Troubleshooting Per f or m ext er nal di spl ay che ck ( P r ocedur e 1) STA R T D o es t he ex t ernal di s pl ay f unct i on ok? Per f or m di agnos t i c che ck (Proced ure 2) No Wa s a d i s p l a y pr obl em det ect ed? Per[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 16 This section describes how to determ ine if th e computer’s display is functioning properly. The process is outlined in Figure 2-3. Start wi th Procedure 1 and continue with the other procedures as instructed. Procedure 1: External displa[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 17 Procedure 3 Connector and replacement check The FL inverter board, LCD module, and system board are connected to the display circuits. Any of these components may be dam aged. Refer to Chapter 4, Replacement Procedures, for instructions on [...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 18 2.5 Keyboar d Troubleshooting Per f or m ext er nal keyboa rd c hec k ( Proc edur e 1) STA R T D o es t he exter n al keyboa r d func t i on ok? Per f or m di agnost i c che ck (P ro c ed u re 2 ) W as a keyboa rd pr obl em det ect ed? Per [...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 19 Figure 2-4 Keyboard troubleshooting process[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 20 To determine if the computer’s keyboard is functioning properly, perform the following procedures. Figure 2-4 outlines the p rocess. St art with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External keybo[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 21 Check 3 The system board may be dam aged. Replace it with a new one following the instructions in Chapter 4. 2.6 External USB Devices Troubleshooting[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 22 R epl ace syst em board (P ro ce du re 2 ) EN D O r ig in al U S B devi ce i s f aul t y P erfo rm e xte rna l d ev ice an d conn ec t i on chec k (P ro ce du re 1 ) STA R T D o e s th e d ev ic e fu n c tio n w hen connect ed t o a d i ffe[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 23 To determine if the computer’s external US B devices are functioning properly, perform the following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: External device and connecti[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SA TEGO A350D, EQUIUM A350D Series Maintenance Manual 24 2.7 Touchpad Troubleshooting START END To uchP a d co nnect i o n check (Procedure 1) TouchPad replacemen t check (Procedure 2) Replace sy stem board Figure 2-6 Touchpad troubleshooting process[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SA TEGO A350D, EQUIUM A350D Series Maintenance Manual 25 To determine if the computer’s built-in T ouchPad is functioning properly, perform the following procedures. Figure 2-9 outlines the proce ss. Start with Procedure 1 and continue as instructed. Procedure 1: TouchPad connection check Proced[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SA TEGO A350D, EQUIUM A350D Series Maintenance Manual 26 2.8 UWB Troubleshooting P e r f o r m UW B An t e n na conne ct i on chec k ( P rocedu r e 1 ) STA R T D o es r eplacem en t U W B A nt enna f unct i on pr oper l y? P e rfo rm U W B S G s e ttin g check ( P rocedu r e 2 ) Ye s R ep l ace U [...]

2 Troubleshooting Procedures Satellite A350D/A355D, SA TEGO A350D, EQUIUM A350D Series Maintenance Manual 27 To determine if the computer’s UW B is functioning properly, perform the following procedures. Figure 2-7 outlines the p rocess. Start with Procedure 1 and co ntinue as instructed. Procedure 1: UWB Antenna connection check Procedure 2: UWB[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SA TEGO A350D, EQUIUM A350D Series Maintenance Manual 28 Module does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 29 2.9 Speaker Troubleshooting[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 30 START Do al l sour ces ha ve sam e problem? END Per form ea rpho ne te st (Procedure 2 ) Do earphones function correctly ? Perform connection ch eck (Procedure 3 ) Perform replacement check (Procedure 4 ) Perform audio sou rce tes t (Proced[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 31 To determine if the computer’s built-in sp eakers are functioning properly, perform the following procedures. Figure 2-8 outlines the pro cess. First adjust the spe aker volume to an appropriate level. Start with Procedure 1 and continue [...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 32[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 33 2.10 Optical drive troubleshooting START Audio CD fu nctions ok? END Perform softw are check (Procedure 3) Perform diagnostic test (Procedure 4) Perfo rm connection and replacem e nt check (Procedure 5) Perfor m a udio C D che ck (Procedure[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 34 Figure 2-9 Optical drive troubleshooting process This section describes how to determ ine if the computer’s internal optic al drive is functioning properly. The Satellite A350, SATEGO A350, EQUIUM A350 Series Maintenance Manual module bay[...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 35 Procedure 4 Diagnostic test The audio test program stored in the Diagnostics Disk will test th e drive’s ability to p lay an audio CD. See Chapter 3 for details. If any errors occur while executing the diagnostic program, go to Procedure [...]

2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 36 Procedure 5 Connectio n check and replacement check The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be dam aged. Disassemble the computer following the steps described in Chapt[...]

37 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 37[...]

38 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 38 2.11 Modem Troubleshooting ST ART Com puter un able to detect t eleph one si gnal ? END Perform connection check (Procedure 2) Perform replacemen t check (Procedure 3) Perform telephone line connection check (Procedure 1) Check / replac [...]

39 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 39 This section describes how to determine if the computer' s modem is functioning properly. Figure 2-10 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Proc[...]

40 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 40[...]

41 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 41 2.12 Express card Troubleshooting START D o er r or s oc cur dur i ng E x p ress ca rd t e st ? Per f or m Expre ss car d socke t r eplacem en t ch eck ( Pr oce dur e 2) R epl ace syst em b oa r d END Expre ss car d uni t is n o t f a u [...]

42 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 42 This section describes how to determ ine if th e Express card player is functioning properly. The process is summarized in Figure 2-11. Perf orm the steps below starting with Procedure 1 and continuing with the othe r procedures as requi[...]

43 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 43[...]

44 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 44 2.13 IEEE 1394 Troubleshooting[...]

45 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 45 START Perf orm IEEE 1394 devi ce chec k (Pro ce du re 1 ) I s I EEE 1 39 4 t r a ns mi s s i on ok ? Perf orm diagnos t ic che ck (Pro ce du re 2 ) W as an I EEE 139 4 p ro bl e m de t ec t e d? Perform conne cti on and replacem en t che[...]

46 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 46 To determine if the computer’s IEEE 1394 system is functioning properly, perform the following procedures. Figure 2-12 outlines the p rocess. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: IEE[...]

47 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 47 Check 4 The system board may be dam aged. Replace it with a new one following the instructions in Chapter 4.[...]

48 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 48 2.14 Wireless LAN Troubleshooting[...]

49 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 49 START Perfo rm diagn o stic test (Proc ed ure 1) W as a w ireless L A N p rob lem d elec ted? Perfor m connector an d r eplacement check (Proc ed ure 2) Replace wirel ess LA N antenna/uni t Replace s y stem board END Yes W ireless L A N [...]

50 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 50 The wireless LAN antenna wire, wireless LAN un it or system board may each be th e source of a wireless LAN fault. Any of these com ponents may be dam aged. To determine if the computer’s wireless LAN system is functioni ng properly, p[...]

51 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 51 Procedures . If the problem persists, or if th e wireless LAN LED is not light when the wireless communication switch is turned to “On”, go to Check 3. Check 3 The wireless LAN unit may be damaged. Replace it with a new one following[...]

52 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 52 2.15 Camera Troubleshooting Figure 2-14 Camera troubleshooting process[...]

53 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 53 The Camera board or system board may be the reason of a Cam era fault. Either of these two components may be damaged. To determine if the com puter’s Camera is functioning properly, perform the following procedures. Fi gure 2-14 outlin[...]

54 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 54[...]

55 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 55 2.16 Bluetooth Troubleshooting Figure 2-15 Bluetooth troubleshooting process[...]

56 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 56 The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a Bluetooth fault. Any of these components may be dam aged. To determine if the computer’s Bluetooth is functioning properl y, perform the following proc[...]

57 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 57 Check 3 The Bluetooth module may be damaged. Replace it with a n ew one following the instructions in Chapter 4. If the problem still exists, perform Check 4. Check 4 The system board may be dam aged. Replace it with a new one following [...]

58 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 58 2.17 Bridge Media assemble Troubleshooting[...]

59 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 59 START Do errors oc cur during Bridge me dia ass emble test? Perform Bridge m edia assemb le socket replacement check (Procedure 2) Replac e system board END Bridge media assemble unit is no t faulty. Perform Bridge m edia assemb le test [...]

60 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 60 This section describes how to determine if the Bridge media assem ble card player is functioning properly. The process is summarized in Figure 2-16. Perform the steps below starting with Procedure 1 and continuing with the other pro cedu[...]

61 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 61[...]

62 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 62 2.18 HDD Troubleshooting Figure 2-17 HDD troubleshooting process[...]

63 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 63 The HDD or system board may be the reason of a HDD fault. Either of these two components may be damaged. To determine if the comput er’s HDD is functioning properly, perform the following procedures. Figure 2-17 outlines the p rocess. [...]

64 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 64[...]

65 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 65 2.19 CRT Troubleshooting P e r f orm C R T c o nne c t ion ch e ck ( Pr oce dure 1) ST A R T D o es r ep l ac em en t CRT c a b l e funct ion pr ope r ly ? Pe rfo rm C R T s e t ch e ck ( Pr oce dure 2) R e pla c e s y s t e m boa r d EN[...]

66 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 66 Figure 2-18 CRT Troubleshooting Process To determine if the computer’s CRT port is functioning properly, perform the following procedures. Figure 2-18 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1[...]

67 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 67[...]

68 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 68 2.20 HDMI Troubleshooting Per f or m H D M I connec t i on check ( P r ocedur e 1) STA R T Do e s r e p l a c e me n t HDM I cable f unct i on pr oper l y? P erfo rm H D M I se t c h e c k ( P r ocedur e 2) R eplace s yst em bo ard EN D [...]

69 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 69 Figure 2-19 HDMI troubleshooting process To determine if the computer’s HDMI port is functioning properly, perform the following procedures. Figure 2-19 outlines the process. Start with Procedure 1 and continue as instructed. Procedure[...]

70 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 70 2.21 SPDIF troubleshooting[...]

71 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 71[...]

72 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 72 Figure 2-20 SPDIF troubleshooting process The system board may be the reason of a SPDIF fault. The connector of system board may be damaged. To determine if the com puter’s SPDIF is functioning properly, perform the following procedure[...]

73 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 73 2.22 MIC Troubleshooting Figure 2-21 MIC troubleshooting process[...]

74 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 74 The MIC line or system board may be the re ason of a MIC fault. Either of these two components may be damaged. To determine if the computer’s MIC is functioning properly, perform the following pr ocedures. Figure 2-21 outlines the proc[...]

75 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 75 Figure 2-22 Finger printer troubleshooting process[...]

76 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 76 The Finger printer board or system board may be the reason of a finger prin ter fault. Either of these two components may be damaged. To determine if the com puter’s Finger printer is functioning properly, perform the following proc ed[...]

77 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 77[...]

78 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 78 2.24 FM tuner Failure Troubleshooting Per f orm FM T une r A nt enna conne ct i on chec k ( P rocedu r e 1 ) STA R T D o es r ep l acem ent FM T uner A nt enna func t i on pr oper l y? P e rfo rm F M T u n e r S G s e ttin g check ( P ro[...]

79 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 79 Figure 2-23 FM tuner troubleshooting process[...]

80 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 80 A R eplace syst em b oard EN D D oes r ep l acem ent F M T u ner B oar d f unct i on pr ope r l y? Ye s R ep l ace F M tu n e r b o a rd No[...]

81 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 81 To determine if the computer’s FM tuner por t is functioning properly, perform the following procedures. Figure 2-23 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: FM Tuner Antenna connection chec[...]

82 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 82 Check 2 Try connecting a different FM Tuner board to the computer. If the replacem ent FM Tuner board works, the original FM Tuner Board may be damaged. If the replacement FM Tuner board does not work, the System board may be damaged. Re[...]

83 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 83 2.25 E-SATA Troubleshooting[...]

84 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 84 START Pe rform E-S A T A dev ice c hec k (Pro ced ure 1) I s E-SATA t r an s mis s i on ok ? Pe rform d iagn ostic che ck (Pro ced ure 2) W as a n E- SATA pr ob l em de t e ct e d? Perfor m connect ion and r epl acement check (Pro ced ur[...]

85 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 85 To determine if the computer’s E-SATA sy stem is functioning properly, perform the following procedures. Figure 2-24 outlines the p rocess. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: E-SAT[...]

86 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 86 Check 4 The system board may be dam aged. Replace it with a new one following the instructions in Chapter 4. 2.26 Sensor Button Troubleshooting START END Sensor button connection check (Pro cedure 1) Logic upper replacement check (Pro ce[...]

87 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 87 To determine if the computer’s built-in Sens or button is functioning properly, perform the following procedures. Figure 2-25 outlines the p rocess. Start with Procedure 1 and continue as instructed. Procedure 1: Sensor button connecti[...]

88 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 88 2.27 LED troubleshooting STA R T EN D R epl ace syst em bo ar d Figure 2-26 LED troubleshooting process To determine if the computer’s built-in LED is functioning properly, perform the following procedures. Figure 2-26 outlines the pro[...]

89 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 89 2.28 Thermal Module troubleshooting START END CPU replacement check (Procedure 1) Thermal module replacement check (Procedure 2) Replace system board Figure 2-27 Thermal Module troubleshooting process[...]

90 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 90 To determine if the computer’s built-in Ther m al Module is functioning properly, perform the following procedures. Figure 2-27 outlines the p rocess. Start with Procedure 1 and continue as instructed. Procedure 1: CPU replacement chec[...]

91 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 91[...]

92 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 92 2.29 TV-out troubleshooting P er f o r m T V cab l e co n n ect i o n ch eck ( P r o ced u r e 1 ) ST A R T D o es r ep l acem en t T V cab l e f un c t i o n pr op e r l y? P er f o r m T V set ch eck ( P r o ced u r e 2 ) R epl ace s y[...]

93 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 93 Figure 2-28 TV- out troubleshooting process To determine if the computer’s TV port is functioning properly, perform the following procedures. Figure 2-28 outlines the process. Start with Procedure 1 and continue as instructed. Procedur[...]

94 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 94 2.30 LAN troubleshooting P e r f or m L A N c a bl e c onnec t i on che c k ( P r oce dur e 1) ST A R T D o es r ep l acem en t L AN c a b l e f unct i on pr oper l y? P e r f or m L A N por t c hec k ( P r oce dur e 2) R ep l ace s y s [...]

95 2 Troubleshooting Procedures Satellite A350D/A355D, SATE GO A350D, EQUIUM A350D Se ries Maintenance Manual 95 Figure 2-29 LAN troubleshooting process To determine if the computer’s built-in L AN is functioning properly, perform the following procedures. Figure 2-29 outlines the process. Start with Procedure 1 and continue as instructed. Proced[...]

3. Tests and Diagnostics 1 Chapter 3 Tests and Diagnostics[...]

3. Tests and Diagnostics 2 Contents 3.1 The Diagnostic Test ........................................................................................................ .......... 4 3.2 Executing the Diagnostic Test.............................................................................................. ..... 5 3.3 Display Configuration ..........[...]

3. Tests and Diagnostics 3 3.19 1 st HDD Test ...................................................................................................................... ... 30 3.20 2 nd HDD Test ...................................................................................................................... .. 32 3.21 Read DMI.....................[...]

3. Tests and Diagnostics 4 3.1 The Diagnostic Test This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base on Los Angeles 10A+/10AG+ T&D version 1.0) hardware modules. The Test & Diagnostic Program is stored on the T&D diskettes. The program consists of a series of tests that run automatical[...]

3. Tests and Diagnostics 5 3.2 Executing the Diagnostic Test DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the diagnostics diskette #1 in the floppy disk drive and turn on the computer. (The diagnostics diskette contains the DOS boot files.) And then follow the instructions to swap wi[...]

3. Tests and Diagnostics 6 The below display will show up at the beginning of T&D program If the test result passes, the following display will show up:[...]

3. Tests and Diagnostics 7 If an error is detected and a test fails, the following message displays: Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “ Y ” key pressed. It will skip this process if “N” key pressed.[...]

3. Tests and Diagnostics 8 And then it will check if it’s necessary to leave this program. Program will quit when “ Y ” key pressed and it will go back main menu f or next test if “ N ” key pressed.[...]

3.3 Display configuration 3 Tests and Diagnostics 9 3.3 Display Configuration This Item will show the unit configuration. It includes:  CPU (CPU type)  DDRAM SIZE  Panel ID  HDD1 type & capacity (Vendor ID. M odel .Firmware)  HDD2 type & capacity (Vendor ID. M odel .Firmware)  VRAM size / VGA CHIP TYPE  Battery cell (3c[...]

3. Tests and Diagnostics 3.5 Speaker Audio Test 10 3.4 Beep sound Test The beep sound test allows the user to aurally confirm the speaker functions. And check both speakers if they are OK within 3 times “Beep” sound generated. NOTE : Remember to tune up the volume as “ Maximum ” before this test starts. The screen should display as below, i[...]

3.6 Fan ON/OFF Test 3. Tests and Diagnostics 11 listen the rotating sound to check whether the fan is working or not. NOTE : Remember to approach fan outlet that is near right side of unit whether fan is “ON”.  The computer will stop the fan working after any key pressed. Feel the wind or listen the sound to check if the fan is “OFF”. Th[...]

3. Tests and Diagnostics 3.7 Main Battery Change Test 12 3.6 Main Battery Charge Test NOTE : The AC adaptor should be connected to successfully run this test 1.>. 90W with 19V DC for UMA SKU 2.>- 120W with 19V DC for discrete SKU This test shows and measures the main battery:  Battery type (Lion)  Manufacturer (Sanyo/Panasonic/Sony) [...]

3. Tests and Diagnostics 13 3. 7 FDD Test NOTE : Before running the FDD test, prepare a formatted work diskette (1.44 MB). Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased. The Floppy Disk Test includes three subtests of the: 1. Sequential seek/verify function (Range: Track [...]

3 Tests and Diagnostics 14[...]

3. Tests and Diagnostics 15 3.8 Memory check This test will check if the computer’s Mem ory Frequency and Size is correct in every slot. 3. 9 Keyboard Test The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test. Before keyboard test starts, the keyboard matrix code should b[...]

3 Tests and Diagnostics 16 pressed, the corresponding key on the screen changes to black as shown below. It will indicate whether the sub test is passed or failed after the question. US Keyboard Japan keyboard[...]

3. Tests and Diagnostics 17 NOTE: The “ Fn ” key cannot be tested in the keyboard test. To determine whether the “ Fn ” key is working correctly, press “ Fn+F6 ” or “ Fn + F7 ” keys to check if LCD display brightness change gradually. 3.10 Mouse (Pad) Test The Mouse test allows the user to select and assign values to the following, [...]

3. Tests and Diagnostics 18 the “OK” column will end this test. It will indicate whether the subtests pass or fail after three questions. NOTE: The above figure has three compartments although the Touch Pad installed may only have two buttons. In this case, the central compartment in the figure does not correspond to any button. 3.11 LCD Pixels[...]

3. Tests and Diagnostics 19 3.12 Magnetic Switch Test The lid switch test checks the lid function of the unit. When LCD cover closed, the lid should enable to turn off the display. Follow below steps to run this test: 1. Close the LCD cover. 2. Open the LCD. Then it will indicate whether the test is passed or failed. 1>. If the Lid switch test f[...]

3. Tests and Diagnostics 20 2>. If the Lid switch test pass, it will show below display:[...]

3. Tests and Diagnostics 21 3.13 LAN Test The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins. And LAN information will show on the test screen:  IO Base – Port: A000H  IRQ – BH, it’s “IRQ B”.  Node – it is “MAC Address”.  Line Speed – 1000Mbps or 100Mbps or 10 Mb[...]

3. Tests and Diagnostics 22 The LAN test includes three subtests of the: 1. Speed1000 2. Speed100 3. Speed10 The subtests run automatically. The screen should display as below, indicating whether the subtests pass or fail when finished.[...]

3. Tests and Diagnostics 23 If an error is detected and a test fails, the following message displays:[...]

3. Tests and Diagnostics 24 3.14 RTC Test Checks the computer’s RTC (Real Time Clock) and calendar functions by com paring the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished.[...]

3. Tests and Diagnostics 25 3.15 Read 1394 GUID This test will check if the computer’s EEPROM 1394GUID code is correct. NOTE: Must open the RAM Door to see RAM connector GUID bar code before test item begins. The figure below will be displayed:[...]

3. Tests and Diagnostics 26 3.16 Speaker EQ(Equalizer Quality factor) Ty pe Check&Re-Write This test will check if the computer’s EEPROM EQ type is correct. The EQ Type test includes two subtests of the: 1. Read EQ Type from EEPROM 2. Re-Write EQ Type to EEPROM NOTE : To execute this test, you must select speaker type (Harman or No brand). Th[...]

3. Tests and Diagnostics 2 7 Press each of the buttons on the front panel in turn. A yellow bar will appear on the relevant section of the figure if the button passes the test. Press ESC to quit the test. 3.18 Front Edge Logo check Because this Model have Front Edge Logo, must se t the Front Edge Logo if the unit has this logo, if you select this i[...]

3. Tests and Diagnostics 28 Please check the units whether have the Front Edge Logo: If have the logo, please key 1 to set the Front Edge Logo. If not have the logo, please key 2 to disable the Front Edge Logo. Please read the notice to check the function is enabling or be disable in BIOS setup menu. Restart the computer after you change BIOS setti[...]

3. Tests and Diagnostics 29 2. If we select “1” to enable the Front Edge logo function by program, There have the item of Illumination LED in BIOS Menu. 2.1 Select enable to let the Front Edge logo item in enable mode (show as below picture), and then restart the machine, the Front Edge Logo Led will be light.[...]

3. Tests and Diagnostics 30 3.19 1 st HDD Test The HDD test allows the user to verify the 1 st HDD ok or not. First, please select HDD test method, Screen would display as below: After you select the method, then input password: “hard disk”, if input password is Right, the screen would display as below:[...]

3. Tests and Diagnostics 31 If input password is wrong, the screen would display as below: The screen will display as below picture to show the subtest is passed or failed when finished: If it is show the picture as below, it means HDD function is OK[...]

3. Tests and Diagnostics 32 If the picture shows as below, it means he HDD function is NG 3.20 2 nd HDD Test The HDD test allows the user to verify the 2 nd HDD ok or not. Please select HDD test method, Choice HDD test method, Screen would display as below:[...]

3. Tests and Diagnostics 33 After you select the method, then input password: “hard disk”, if input password is Right, the screen would display as below: If input password is wrong, the screen would display as below:[...]

3. Tests and Diagnostics 34 The screen will display as below picture to show the subtest is passed or failed when finished: If it is show the picture as below, it means HDD function is OK If the picture shows as below, it means he HDD function is NG[...]

3. Tests and Diagnostics 35 3.21 Read DMI Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM string and UUID , If you want to double check the DMI data, please select Read DMI item, the figure below will be displayed:[...]

3. Tests and Diagnostics 36 3.22 Write DMI When you want to write DMI data, please select which data you want to write, the figure below will be displayed: 1. Write OME string 2. Write Version 3. Write Serial 4. Write Product[...]

3. Tests and Diagnostics 37 After write OK, you should reboot the system that can make the setting effective, or you can write next data before reboot system, the figure below will displayed:[...]

3. Tests and Diagnostics 38 NOTE : should input correct DMI data, and should reboot the system that can make the setting effective. 3.23 Memory R/W test This item will do Memory Read& W r ite test. If the test result passes, the following display will show up:[...]

3. Tests and Diagnostics 39[...]

3. Tests and Diagnostics 40 If an error is detected and a test fails, the following message displays:[...]

Chapter 4 Replacement Procedures[...]

4 Replacement Procedures Satellite A350D Main tenance Manual 4-ii Chapter 4 Contents 4.1 General ................................................................................................................... 4-1 Safety Precautions .......................................................................................... 4-2 Before You Begin...[...]

4 Replacement Procedures Satellite A350D Main tenance Manual 4-iii Installing the keyboard Cover and Keyboard............................................... 4-25 4.9 Logic Upper Assembly......................................................................................... 4-26 Removing the Logic Upper Assembly ...................................[...]

4 Replacement Procedures Satellite A350D Main tenance Manual 4-iv Installing the Display Assembly .................................................................. 4-49 4.20 LCD Bezel Assembly ........................................................................................... 4-50 Removing the LCD Bezel Assembly ...........................[...]

4 Replacement Procedures Satellite A350D Main tenance Manual 4-v Figures Figure 4.1 Removing the Battery Pack ................................................................................. 4-8 Figure 4.2 Removing the main HDD door .......................................................................... 4-10 Figure 4.3 Removing the main HDD pla[...]

4 Replacement Procedures Satellite A350D Main tenance Manual 4-vi Figure 4.31 Removing the Thermal Module spring screws .................................................. 4-44 Figure 4.32 Removing the CPU ............................................................................................ 4-45 Figure 4.33 Reapply the Shinetsu 7726 grease on[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.1 General This chapter explains how to disassemble the laptop and replace Field Replaceable Units (FRUs). Some replacement procedures m ay not require you to remove all the surrounding FRUs to replace only one FRU. The chart below shows the FRUs in the order in which the[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350D Main tenance Manual 4-2 Safety Precautions Before you begin disassembly read the following safety precautions carefully. Be sure to follow them while you are working. DANGER: 1. Always use the genuine batteries or replacement batteries authorized by Toshiba[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Main tenance Manual 4-3 CAUTION: 1. Before replacing a component, make sure that the replacement component meets the required specifications. To avoid laptop failures, never use components that do not meet the specifications. 2. To avoid internal damage suc[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350D Main tenance Manual 4-4 Before You Begin Before you begin to disassemble the laptop, keep in mind the precautions and advice in this section. Always begin disassembly by removing the AC adapter and battery pack. Rem ove the optional parts and accessories as[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Main tenance Manual 4-5 Disassembly Procedures The cable connectors come in these two basic types:  Pressure plate connectors  Normal pin connectors To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic [...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350D Main tenance Manual 4-6 Tools and Equipment For your safety and that of other people in the working environment, it is strongly recomm ended that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will ensure successful repair[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Main tenance Manual 4-7 Colors of Screw Shanks For easy identification of the correct screws, the screw shanks are colored according to their lengths, as follows:  Screws of an odd-numbered length White  Screws of a special length Black Screws of a sp[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.2 Battery Removing the Battery Pack Remove the battery pack according to the following procedures and Figure 4.1. CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do not drop, hit, twist, or bend the battery packs. Do not scratch or [...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Main tenance Manual 4-9 Installing the Battery Pack Install the battery pack according to the following procedures. CAUTION: The battery packs contain a lithium ion battery, which can explode due to improper replacement, use, handling, or disposal. Always d[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.3 HDD Removing the HDD CAUTION: Do not press on the top or bottom of the drive. Applying such pressure can either corrupt the data in the drive or damage the drive. There are two HDD equipped in the laptop. Remove the HDD (hard disk drive) according to the following proc[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Remove the HDD pack by pulling on the tab attached to the pack. NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or replace the HDD pack only if it fails. 3. Place the HDD pack on a flat surface such as a desk. 4. To separate the plate from[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. M2.5X4 ＊ 2 Figure 4 . 4 Removing the 2 nd HDD door 7. Place the HDD pack on a flat surface such as a desk. 8. To separate the plate from the HDD, remove four M3x3 screws and separate the two HDD brackets from left and right side. M3X3 ＊ 4 Figure 4 . 5 Removing the 2 nd[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-13 Installing the HDD Install the HDD according to the following procedures. CAUTION: To avoid damage, always hold the HDD only by its sides. 1. Place the main HDD into the main HDD plate. 2. Secure the HDD and its plate with four M3x3 [...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.4 Memory Removing the Optional Memory Remove the optional mem ory according to the following procedures and Figure 4.6 after checking that the laptop is turned off. CAUTION: Remove the optional memory after turning off the laptop. If this is violated, the laptop or memor[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4. Spread out the two memory lock latches so that the m emory pops up. Figure 4 . 7 Removing the RAM from connector 5. Pull the memory up and out at an angle, using care to avoid touching the connectors. Satellite A350D Maintenance Manual 4-15[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 4-16 Installing the Optional Memory Install the optional memory according to the following procedures after checking that the laptop is turned off. CAUTION: Install the optional memory after turning off the laptop. If this is violated, th[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.5 WLAN Card Removing the WLAN Card Remove the WLAN card according to the following procedures and Figure 4.8. 1. Detach the two antennas on the WLAN card. 2. Remove two M2.5x3 screws the secure the WLAN card. 3. Pull the WLAN card out at an angle. M2.5X3 ＊ 2 Figure 4 .[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.6 Modem Card / FM Tuner Removing the Modem Card Remove the modem card according to the following procedures and Figure 4.9. 1. Remove two M2.5x3 screws that secure the modem card. 2. Flip the modem card over, and detach the cable connected to the card. M2.5X3 ＊ 2 Figur[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4 . 10 Removing the FM Tuner Installing the Modem Card Install the modem card according to the following procedures. 1. Attach the cable to the back of the modem card. 2. Install the card in the correct position and secure it with two M2.5x3 screws. Installing the F[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.7 ODD Removing the ODD Bay Module NOTE: The installation and removal procedures are the same for all the modules that can be installed in the ODD bay. See the appropriate sections for the disassembly procedures of specific modules. Remove the ODD bay module according to [...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-21 Installing the ODD Bay Module Install the ODD bay module according to the following procedures. 1. Place the ODD bay module in the correct position and slide it in. 2. Push it in until it meets the end. 3. Secure the ODD bay module w[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Disassembling the ODD Drive NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or replace the ODD drive only if it fails. Disassemble the ODD drive according to the following procedures and Figure 4.12. 1. Remove two M2×2.5 screws. 2. Remove t[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.8 Keyboard Cover and Key board Removing the Keyboard Cover and Keyboard Remove the Keyboard Cover and Keyboard according to the following procedures and Figure 4.13, 4.14, 4.15. 1. Use a flat head screwdriver to lift the keyboard cover from the laptop. 2. Remove the keyb[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 3. Remove two M2.0x3 screws. Figure 4 . 14 Removing screws from the keyboard 4. Lift the keyboard up and detach the cable on the back of the keyboard from the motherboard. Figure 4 . 15 Removing the keyboard Satellite A350D Maintenance Manual 4-24[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-25 Installing the keyboard Cover and Keyboard Install the keyboard cover and keyboard according to the following procedures. 1. Attach the cable on the back of the keyboard to the motherboard and place the keyboard in the correct positi[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.9 Logic Upper Assembly Removing the Logic Upper Assembly Remove the logic upper assembly according to the following procedures and Figure 4.16, 4.17 and 4.18. 1. Turn the laptop upside down and remove the following 19 screws: − Sixteen M2.5x10 screws − Three M2.5x3 s[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Turn to the front and remove five 2.5x10 screws. M2.5X10 ＊ 5 Figure 4 . 17 Removing five screws from the laptop. Satellite A350D Maintenance Manual 4-27[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 3. Detach one Power board FFC, one Control Panel FFC, two Speaker cables, one Fingerprinter FFC, one LED Board cable and one TouchPad cable as shown in Figure 4.18. Figure 4 . 18 Detaching cables from the laptop 4. Lift up the logic upper assembly. Installing the Logic Upp[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.10 Power Board Removing the Power Board Remove the power board according to the following procedures and Figure 4.19. 1. Remove one M2.5x4 screw from the power board. 2. Separate the power board from the logic upper assembly. M2.5X4 Figure 4 . 19 Removing the power board[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.11 Speakers Removing the Speakers Remove the Speakers according to the following procedures and Figure 4.20. 1. Press speaker and then remove four M2 × 6 screws from the left and right speaker. 2. Remove the left and right speakers from the logic upper assem bly. M2X6 ?[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-31 2. Press speakers and secure the speakers with four M2X6 screws.[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.12 Touch Pad Bracket, LED board and Finger Printer Board Removing the Touch Pad Bracket, LED board and Finger Printer Board Remove the touch pad bracket, LED board and finger printer board according to the following procedures and Figure 4.21, 4.22. 1. Remove three M2x4 [...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Remove the touch pad bracket. 3. Remove the LED board from the logic upper assem bly. 4. Pull the finger printer board up to remove it from the logic upper assem bly. Figure 4 . 22 Removing the touch pad brackets, LED board and finger printer board Satellite A350D Maint[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 4-34 Installing the Touch Pad Bracket, LED board and Finger Printer Board Install the touch pad bracket, LED board and Finger Printer board according to the following procedures. 1. Seat the LED board and finger printer board in the corre[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.13 Thermal Fan Removing the Thermal Fan Remove the thermal fan according to the following procedures and Figure 4.23. 1. Detach the cable from the motherboard. 2. Remove two M2.5x5 screws from the therm al fan. 3. Remove the thermal fan from the logic lower assembly. Fig[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.14 Motherboard Removing the Motherboard Remove the motherboard according to the following procedures and Figure 4.24. 1. Remove one M2.5x4 screw, seven cables and one DC-in jack from the logic lower assem bly as indicated by arrows in Figure 4.24. 2. Remove the motherboa[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Put the DC-in jack into the socket and put the DC cables according to the figure 4.25. Figure 4 . 25 Installing the DC-in jack 3. Secure one M2.5x4 screw. 4. Attach seven cables to the motherboard as indicated by arrows in Figure 4.24. Satellite A350D Maintenance Manual[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.15 UWB Module Removing the UWB module Remove the UWB m odule according to the following procedures and Figure 4.26. 1. Remove two M2.5x3 screws from the UW B module. 2. Remove the UWB m odule from the motherboard. Figure 4 . 26 Removing the UWB module Installing the UWB [...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.16 Robson Module Removing the Robson module Remove the Robson module according to the following procedures and Figure 4.27. 1. Remove two M2.5x3 screws from the Robson m odule. 2. Remove the Robson module from the motherboard. M2.5X3 ＊ 2 Figure 4 . 27 Removing the Robs[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Satellite A350D Maintenance Manual 4-40 4.17 VGA Board and VGA Thermal Module (Optional) Removing the VGA Board and VGA Thermal Module Remove the VGA board and thermal m odule according to the following procedures and Figure 4.28, 4.29. CAUTION: When removing the VGA board[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4 . 28 Removing the VGA Board 3. Remove four spring screws on the VGA board to remove the VGA therm al module. Figure 4 . 29 Removing the spring screws Satellite A350D Maintenance Manual 4-41[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the VGA Board and VGA Thermal Module Install the VGA board and thermal Module according to the following procedures. 1. Reapply Shinetsu 7762 grease on the VGA thermal module as shown in Figure 4.30. If you use one new VGA thermal module, rem ove the release pap[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-43 4.18 CPU and Thermal Module Removing CPU and Thermal Module Remove the CPU and the CPU thermal m odule according to the following procedures and Figure 4.31, 4.32. CAUTION: When removing the thermal module, keep the following in mind[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Figure 4 . 31 Removing the Thermal Module spring screws CAUTION: When removing the CPU, keep the following in mind: The CPU can become very hot during operation. Be sure to let it cool down before starting repair work. 3. Unlock the CPU by rotating the cam on the CPU socke[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Figure 4 . 32 Removing the CPU 4. Remove the CPU. Satellite A350D Maintenance Manual 4-45[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing CPU and Thermal Module Install the CPU and Thermal Module according to the following procedures. 1. Check the cam is in the unlock position. 2. Seat the CPU on the socket, using care not to damage the pins. Align the CPU with the CPU socket by using the triangle[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-47 6. Secure it with four spring screws according to the number sequence sealed on the thermal module.[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.19 Display Assembly Removing the Display Assembly CAUTION: Use care to avoid the antenna cable being caught between the display assembly and the laptop. Remove the display assembly according to the following procedures and Figure 4.34, 4.35. 1. Turn the laptop so the rea[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Remove four M2.5x4 screws securing the display assembly to the laptop. Figure 4 . 35 Removing the display assembly 3. Remove the display assembly. Installing the Display Assembly Install the display assembly according to the following procedures. 1. Place the display as[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.20 LCD Bezel Assembly Removing the LCD Bezel Assembly Remove the LCD bezel assembly according to the following procedures and Figure 4.36. 1. Remove four rubber seals from the LCD bezel assem bly. 2. Remove two M2.5x5 and two M2.5x6 screws and remove the LCD bezel assem [...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.21 LCD Module and Inverter Board Removing the LCD Module and Inverter Board Remove the LCD module and the inverter board according to the following procedures and Figure 4.37, 4.38, 4.39 and 4.40. 1. Remove one M2x4 screw securing the inverter board and detach two cables[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Figure 4 . 38 Removing the LCD Module from the LCD cover assembly Satellite A350D Maintenance Manual 4-52[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4. Remove six M2x3 screws that secure the LCD hinge assembly to the LCD panel and then remove the LCD hinge assembly. Figure 4 . 39 Removing the LCD Hinge Assembly 5. Turn the LCD module over and place it face down on a protective surface, such as a foam pad. 6. Remove the[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. Figure 4 . 40 Removing the LCD module NOTE: ICs are fragile. Use extreme care not to apply pressure to the ICs along the edges of the LCD module. Dispose of used LCD panels (fluorescent (FL) tubes) as required by local ordinances or regulations. The LVDS cable must be care[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-55 Installing the LCD Module and Inverter Board Install the inverter board according to the following procedures. 1. Turn the LCD module cover and place it face down on a protective surface such as a foam pad. 2. Connect the LVDS cable [...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.22 CMOS Board and MIC Removing the CMOS Board and MIC Remove the CMOS Board and MIC according to the following procedures and Figure 4.41. 1. Disconnect the CMOS cable from the CMOS module connector and rem ove the CMOS board. CMOS Cable Figure 4 . 41 Removing the CMOS b[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.23 Hinge Saddle Removing the Hinge Saddle Remove the hinge saddle according to the following procedures and Figure 4.42. 3. Remove two M2.5x6 screws that secure the hinge saddles to the logic lower assembly. 4. Remove the hinge saddles from the logic lower assem bly. Fig[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.24 CRT Board Removing the CRT Board Remove the CRT board according to the following procedures and Figure 4.43 and 4.44. 1. Remove the CRT board from the logic lower assem bly. Figure 4 . 43 Removing CRT Board from the logic lower assembly 2. Remove two M2.5x6 screws and[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-59 Installing the CRT Board Install the CRT board according to the following procedures. 1. Secure the CRT bracket to the CRT board with two M2.5x6 screws. 2. Seat the CRT board in the correct position on the logic lower assembly.[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.25 USB Board Removing the USB Board Remove the USB board according to the following procedures and Figure 4.45. 1. Remove one M2.5x4 screw that secures the USB board to the logic lower assembly. 2. Remove the USB board from the logic lower assem bly. Figure 4 . 45 Removi[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 4.26 FM Jack Removing the FM Jack Remove the FM jack according to the following procedures and Figure 4.46. 1. Remove the FM jack from the logic lower assem bly. Figure 4 . 46 Removing the FM Jack Installing the FM Jack Install the FM Jack according to the following proced[...]

4 Replacement Procedures Error! Style not defined. Error! Style not defined. 4.27 Bluetooth Card Removing the Bluetooth card Remove the Bluetooth card according to the following procedures and Figure 4.47. 1. Remove the Bluetooth cable from the Bluetooth card. 2. Press down the latch and push the Bluetooth card in the direction indicated in the fig[...]

Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Satellite A350D Maintenance Manual 4-63 Installing the Bluetooth card Install the Bluetooth card according to the following procedures. 1. Seat the card in the correct position on the logic lower assembly. 2. Slide .the card to the end of the track.[...]

Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assem bly or disassembly. Observe the following precautions when handling it to prevent damaging it. 1. When installing the LCD module in the display assem bly, make sure that you seat it so that it is properly aligned a[...]

3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a soft cloth and then wipe the panel’s surface. Do not apply cleanser directly [...]

5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle grounding device when handling the module. Satellite A350/A350D Seri es Maintenance Manu[...]

7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below its specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassem bly can cause malfunctions. A-4 [CONFIDENTIAL][...]

10. If you transport the module, do not use packing material that contains epoxy resin (am ine) or silicon glue (alcohol or oxime). These materials can release gas that can dam age the panel’s polarization. Satellite A350/A350D Seri es Maintenance Manual [CONFIDENTIAL] A-5[...]

Appendix B Appendix B Board Layout B.1 System Board T op View Figure B-1 System Board Layout (Top) Los Angeles 10A+/10AG+ Maintenance Manual [CONFIDENTIAL] B-1[...]

B.2 System Board Bottom V iew Figure B-2 System Board Layout (Bottom) B-2 [CONFIDENTIAL] Los Angeles 10A+/10AG+ Maintenance Manual[...]

Table B-1 System Board ICs (top and bottom) Number Name U3 North bridge AMD RS780/RX781 U4 Clock Generator SLG8SP626VTR U15 South bridge AMD SB700 U33 KB926QFA1(EC) U46 BIOS ROM UA2 ALC272-GR U37 JMB380(CARD READ) U20 RTL8111C Table B-2 System Board Connectors (top and bottom) Number Name JCPU CPU Socket JFAN Fan conn. JDDRL, JDDRL DDRII conn. JCRT[...]

B-4 [CONFIDENTIAL] Los Angeles 10A+/10AG+ Maintenance Manual JPOWER Power/B conn. JLED LED/B conn. JCS CapSensor/B conn. JFM FMTuner/B conn. JESATA eSATA conn. JTV TV OUT conn. JLAN LAN conn. JLINE Headphones conn. JEXMIC External MIC conn. JP34 EC debug conn. JLVDS LVDS conn. JUSBB USB/B conn. JGPS GPS conn. JP35 External ROM conn. PJP1 AC Adaptor[...]

C. Appendix C Pin Assignments System Board C.1 JF AN Table C-1 FAN I/F pin assignments (3-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 +FAN1 2 FAN_SPEED1 3 GND - C.2 JFM Table C-2 FM I/F pin assignments (10-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 +3VS 2 +3VS 3 FM_I2CCLK 4 FM_I2CDAT 5 FM_I2CINT_R 6 FM_LINE_R 7 FM_LINE_L 8 GN[...]

17 LCD_TZCLK- O 18 LCD_TXOUT2- O 19 LVDS_SEL O 20 GND 21 LCD_EDID_CLK O 22 LCD_TZOUT0+ O 23 LCD_EDID_DATA O 24 LCD_TZOUT0- O 25 +LCDVDD_R O 26 GND 27 +LCDVDD_R O 28 LCD_TZOUT1+ O 29 +3VS - 30 LCD_TZOUT1- O 31 NA 32 GND 33 +LCD_INV 34 LCD_TZOUT2+ O 35 +LCD_INV 36 LCD_TZOUT2- O 37 +LCD_INV 38 GND 39 +LCD_INV 40 BKOFF# O C.4 JCRT Table C-4 CRT pin ass[...]

15 HDMI_SCLK O 16 HDMI_SDATA O 17 GND 18 +HDMI_5V_OUT O 19 HDMI_HPD O C.6 JHDD0 Table C-6 1 st HDD I/F pin assignments (22-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 GND 2 SATA_ITX_C_ DRX_P0 3 SATA_ITX_C_ DRX_N0 4 GND 5 SATA_IRX_DT X_N0 6 SATA_IRX_DT X_P0 7 GND 8 +3VS 9 +3VS 10 +3VS 11 GND 12 GND 13 GND 14 +5VS 15 +5VS 16 +5VS 17 GND 18[...]

13 GND 14 +5VS 15 +5VS 16 +5VS 17 GND 18 NC 19 GND 20 NC 21 NC 22 NC C.8 JODD Table C-8 SATA ODD I/F pin assignments (14-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 GND 2 SATA_ITX_C_ DRX_P4 3 SATA_ITX_C_ DRX_N4 4 GND 5 SATA_IRX_DT X_N4 6 SATA_IRX_DT X_P4 7 GND 8 GND 9 +5VS 10 +5VS 11 MD 12 GND 13 GND 14 GND C.9 JESA T A Table C-9 1st eSA[...]

C.10 JBT Table C-10 Bluetooth Connector pin assignments (10-pin) Pin No. Signal name Pin No. Signal Name I/O 1 GND 2 USB20_P5 3 USB20_N5 4 WLAN_BT_CLK 5 BT_DET# 6 BT_RST# 7 WLAN_BT_DATA 8 +BT_VCC 9 +3VS 10 GND C.11 JFP Table C-11 Finger Printer Connector pin assignments (4-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 GND - 2 USB20_N4 I/O [...]

A3 WLAN_BT_DATA A4 GND A5 WLAN_BT_CLK A6 +1.5VS A7 CLKREQ_WLAN# A8 +UIM_PWR A9 GND A10 UIM_DATA A11 CLK_WLAN# A12 UIM_CLK A13 CLK_WLAN A14 UIM_RESET A15 GND A16 UIM_VPP A17 NC A18 GND A19 NC A20 XMIT_OFF# A21 GND A22 PLT_RST# A23 PCIE_IRX_C_WLA NTX_N4 A24 +3V_WLAN A25 PCIE_IRX_C_WLA NTX_P4 A26 GND A27 GND A28 +1.5VS A29 GND A30 PM_SMBCLK A31 PCIE_I[...]

7 PM_SMBCLK 8 PM_SMBDATA 9 +1.5VS_CARD 10 +1.5VS_CARD 11 EC_SWI# 12 +3VALW_CARD 13 PERST# 14 +3VS_CARD 15 +3VS_CARD 16 CLKREQ# 17 EXP_CPPE# 18 CLK_NEW# 19 CLK_NEW 20 GND 21 PCIE_IRX_C_NEW TX_N1 22 PCIE_IRX_C_NE WTX_P1 23 GND 24 PCIE_ITX_C_NE WRX_N1 25 PCIE_ITX_C_NEW RX_P1 RX_P1 26 GND C.15 JLAN Table C-17 LAN Connector pin assignments (14-pin) Pin [...]

C.17 JGPS Table C-19 GPS Connector pin assignments (52-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 WLAN_WAKE# 2 +3V_WLAN 3 WLAN_BT_DATA 4 GND 5 WLAN_BT_CLK 6 +1.5VS 7 CLKREQ_TV# 8 +UIM_PWR_R 9 GND 10 UIM_DATA_R 11 CLK_TV# 12 UIM_CLK_R 13 CLK_TV 14 UIM_RESET_R 15 GND 16 UIM_VPP_R 17 NC 18 GND 19 NC 20 UWB_DISABLE# 21 GND 22 PLT_RST# 23 PC[...]

Pin No. Signal name I/O Pin No. Signal Name I/O 1 VREF O 2 VSS O 3 VSS O 4 DQ4 I/O 5 DQ0 I/O 6 DQ5 I/O 7 DQ1 I/O 8 VSS O 9 VSS O 10 DM0 I/O 11 DQS0# I/O 12 VSS O 13 DQS0 I/O 14 DQ6 I/O 15 VSS O 16 DQ7 I/O 17 DQ2 I/O 18 VSS O 19 DQ3 I/O 20 DQ12 I/O 21 VSS O 22 DQ13 I/O 23 DQ8 I/O 24 VSS I/O 25 DQ9 I/O 26 DM1 O 27 VSS O 28 VSS O 29 DQS1# I/O 30 CK0 I[...]

65 VSS O 66 VSS O 67 DM3 I/O 68 DQS3# I/O 69 NC - 70 DQS3 I/O 71 VSS O 72 VSS O 73 DQ26 I/O 74 DQ30 I/O 75 DQ27 I/O 76 DQ31 I/O 77 VSS O 78 VSS O 79 CKE0 I/O 80 NC/CKE1 I/O 81 VDD O 82 VDD O 83 NC - 84 NC/A15 - 85 BA2 I/O 86 NC/A14 - 87 VDD O 88 VDD O 89 A12 I/O 90 A11 I/O 91 A9 I/O 92 A7 I/O 93 A8 I/O 94 A6 I/O 95 VDD O 96 VDD O Table C-30 SODIMM [...]

129 DQS4# I/O 130 DM4 I/O 131 DQS4 I/O 132 VSS O 133 VSS O 134 DQ38 I/O 135 DQ34 I/O 136 DQ39 I/O 137 DQ35 I/O 138 VSS O 139 VSS O 140 DQ44 I/O 141 DQ40 I/O 142 DQ45 I/O 143 DQ41 I/O 144 VSS O 145 VSS O 146 DQS5# I/O 147 DM5 I/O 148 DQS5 I/O 149 VSS O 150 VSS O 151 DQ42 I/O 152 DQ46 I/O 153 DQ43 I/O 154 DQ47 I/O 155 VSS O 156 VSS O 157 DQ48 I/O 158[...]

193 BA2 I/O 194 NC/A14 - 195 VDD O 196 VDD O 197 A12 I/O 198 A11 I/O 199 A9 I/O 200 A7 I/O C.19 JMIC Table C-21 Internal Microphone Connector pin assignments (2-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 INT_MIC 2 GND C.20 JTV Table C-22 TV-OUT Connector pin assignments (6-pin) ) Pin No. Signal name I/O Pin No. Signal Name I/O 1 GND 2 G[...]

C.22 JKB Table C-24 Keyboard Connector pin assignments (34-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 NUM_LED# 2 CURS_LED# 3 CAPS_LED# 4 CURS_LED# 5 KSI1 6 KSI6 7 KSI5 8 KSI0 9 KSI4 10 KSI3 11 KSI2 12 KSI7 13 KSO15 14 KSO12 15 KSO11 16 KSO10 17 KSO9 18 KSO8 19 KSO13 20 KSO7 21 KSO6 22 KSO14 23 KSO5 24 KSO3 25 KSO4 26 KSO0 27 KSO1 28 KSO[...]

3 +USB_VCCA 4 +USB_VCCA 5 NC 6 GND 7 USB20_N0 8 USB20_P0 9 GND 10 USB20_N1 11 USB20_P1 12 GND C.25 JCS Table C-27 FUN/B connector pin assignments (8P-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 +5VALW_CS 2 +5VL_CS 3 CAP_INT# 4 GND 5 EC_SMB_DA1 6 EC_SMB_CK1 7 NC 8 NC C.26 JPOWER Table C-28 POWER/B connector pin assignments (4P-pin) Pin No[...]

DWE# 15 XD_SD_MS_D1 16 XD_SD_D7 17 XD_SD_MS_D0 18 XD_SD_D6 19 XD_SD_MS_D2 20 SDCLK 21 +VCC_OUT 22 XDCD1#_MSCD# 23 XD_SD_D5 24 XD_SD_MS_D3 25 SDCMD_MSBS_X DWE# 26 MSCLK 27 XD_SD_D4 28 +VCC_OUT 29 XD_SD_MS_D3 30 XD_SD_MS_D2 31 GND 32 XD_SD_MS_D0 33 XDWP#_SDWP# 34 SDCMD_MSBS_X DWE# 35 XD_ALE 36 XD_CLE 37 XDCE# 38 XD_RE# 39 XD_RB# 40 XD_CD# C.28 JVGA T[...]

23 PCIE_MTX_C_GRX_P 12 24 PCIE_GTX_C_MRX_ P12 25 GND 26 GND 27 PCIE_MTX_C_GRX_N 11 28 PCIE_GTX_C_MRX_ N11 29 PCIE_MTX_C_GRX_P 11 30 PCIE_GTX_C_MRX_ P11 31 GND 32 GND 33 PCIE_MTX_C_GRX_N 10 34 PCIE_GTX_C_MRX_ N10 35 PCIE_MTX_C_GRX_P 10 36 PCIE_GTX_C_MRX_ P10 37 GND 38 GND 39 PCIE_MTX_C_GRX_N 9 40 PCIE_GTX_C_MRX_ N9 41 PCIE_MTX_C_GRX_P 9 42 PCIE_GTX_[...]

4 N4 71 PCIE_MTX_C_GRX_P 4 72 PCIE_GTX_C_MRX_ P4 73 GND 74 GND 75 PCIE_MTX_C_GRX_N 3 76 PCIE_GTX_C_MRX_ N3 77 PCIE_MTX_C_GRX_P 3 78 PCIE_GTX_C_MRX_ P3 79 GND 80 GND 81 PCIE_MTX_C_GRX_N 2 82 PCIE_GTX_C_MRX_ N2 83 PCIE_MTX_C_GRX_P 2 84 PCIE_GTX_C_MRX_ P2 85 GND 86 GND 87 PCIE_MTX_C_GRX_N 1 88 PCIE_GTX_C_MRX_ N1 89 PCIE_MTX_C_GRX_P 1 90 PCIE_GTX_C_MRX[...]

121 GND 122 GND 123 VGA_HDMI_CLK+ 124 LCD_TZOUT0+ 125 VGA_HDMI_CLK- 126 LCD_TZOUT0- 127 GND 128 GND 129 VGA_HDMI_CLK 130 LCD_TZOUT1+ 131 VGA_HDMI_DATA 132 LCD_TZOUT1- 133 VGA_HDMI_HPD 134 GND 135 LCD_EDID_CLK 136 LCD_TZOUT2+ 137 LCD_EDID_DATA 138 LCD_TZOUT2- 139 VGA_ENVDD 140 GND 141 VGA_CRT_CLK 142 LCD_TZCLK+ 143 VGA_CRT_DATA 144 LCD_TZCLK- 145 GN[...]

187 1.8VS 188 NC 189 1.8VS 190 B+ 191 1.8VS 192 B+ 193 1.8VS 194 B+ 195 1.8VS 196 B+ 197 1.8VS 198 B+ 199 1.8VS 200 B+ C.29 JEXMIC Table C-31 EXMIC connector pin assignments (5P-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 GND 2 MIC1_L 3 MIC1_R 4 MIC_SENSE 5 GND C.30 J1394 Table C-32 1394 connector pin assignments (8P-pin) Pin No. Signal [...]

C-20 [CONFIDENTIAL] Los Angeles 10A+/10AG+ Maintenance Manual C.32 JSPKL Table C-35 SPKL connector pin assignments (4P-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 SPK_L1 2 SPK_L2 3 NC 4 NC C.33 JSPKR Table C-36 SPKR connector pin assignments (4P-pin) Pin No. Signal name I/O Pin No. Signal Name I/O 1 SPK_R1 2 SPK_R2 3 NC 4 NC C.34 JP35 Ta[...]

Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 1E F0 1E 04 3 # 04 84 26 F0 26 05 4 $ 05 85 25 F0 25 06 5 % 06 86 2E F0 2E 07 6 ^ 07 87 36 F0 36 08 7 & 08 88 3D F0 3D *2 09 8[...]

Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B *2 38 K 25 A5 42 F0 42 *2 39 L 26 A6 4B F0 4B *2[...]

Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl(L) 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 64 Ctrl(R) E0 1D E0 9D E0 14 E0 F0 14 75 Ins E0 52 E0 D2 E0 70 E0 F0 70 *1 76 Del E0 53 E0 D3 E0 71 E0 F0 71 *1 79 ← E0[...]

Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 X Fn — — — — *4 X Win E0 5B E0 DB E0 1F E0 F0 1F x App E0 5D E0 DD E0 2F E0 F0 2F Notes: 1. * Scan codes differ by m ode. 2. * Sc[...]

Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12 79 ← E0 AA E0 4B E0 CB E0 2A E0 F0 12 E0 6B E0 F0 6B E0 12 80 Home[...]

Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F 0 12 79 ← E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12 80 Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12 81 End [...]

Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0 74 26 P (–) 4A CA 7B F0 7B 37 J (1) 4F CF 69 F0 69 38 K (2) 50 D0 72 F0 72 39 L (3) 51 D1 7A F0 7A 40 ; (+) 4E [...]

D-8 [CONFIDENTIAL] Satellite A350/A350D Se ries Maintenance Manual Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout 1. United Status (US) K e yboard Figure US keyboard 2. T raditional Chinese (CH) K eyboard Figur e CH keyboard[...]

3. Thai (TI) K eyboard Figur e TI keyboar d 4 . Ko r e a n ( KO ) Key b o a r d Figur e KO keyboard[...]

5. United Kingdom (UK) K eyboard Figur e UK keyboard 6. US International (UI) K eyboard Figur e UI keyboard[...]

7. Hebrew (HB) K eyboard Figur e HB keyboard 8. Danish (DM) K eyboard Figur e DM keyboard[...]

9. Swiss (S W) Ke yboard Figur e SW keyboar d 10. Arabic (ARE) K eyboard Figur e ARE keyboar d[...]

11. Czech (CZ) K eyboard Figur e CZ keyboard 12. Russian (R U) K eyboard Figur e RU keyboard[...]

13. Portuguese (PO) K eyboard Figur e PO keyboard 14. Slov akian (SL) K eyboard Figur e SL keyboar d[...]

15. Italian (IT) K eyboard Figur e IT keyboar d 16. F renc h (FR) K eyboard Figur e FR keyboard[...]

17. German (GR) K eyboard Figur e GR keyboard 18. Greek (GK) K eyboard Figur e GK keyboard[...]

19. Canada F renc h (CF) K eyboard Figur e CF keyboard 20. Hungarian (HG) K eyboard Figur e HG keyboard[...]

21. Spanish (SP) K eyboard Figur e SP keyboar d 22. T urkish (TR) K eyboard Figur e TR keyboar d[...]

3. T urkish F (TF-F) K eyboard Figur e TF-F keyboard 24. Swedish (SD) K eyboard Figur e SD keyboard[...]

25. Belgian (BE) K eyboard Figur e BE keyboard 26. Y ugoslavian (YU) K eyboard Figur e YU keyboar d[...]

2 7 . Norwegian (NW) K eyboard Figur e NW keyboar d 28. Scandinavian (ND) K eyboard Figur e ND keyboard[...]

29. Canadian Multinational (A C) Ke yboard Figur e AC keyboar d 30. Canadian Bilingu al (CB) K eyboard Figur e CB keyboard[...]

31 . Japanese (JP) K eyboard Figur e JP keyboar d 32. R omania (R O) K eyboard Figur e RO keyboard[...]

32. Bulgaria (BU) K eyboard Figur e BU keyboard[...]

Satellite A350/A350D Series Ma intenance Manual [CONFIDENTIAL] F-1 F. Appendix F Series Screw Torque List (KTKAA) Table F-1 Series Screw Torque List SCREW P/N SCREW SPEC Q'ty LOCATION SCREW TORQUE LCD ASSY MACK2002MG0 M2.0*3 6 LCD BRK TO LCD PANEL(R/L) 1.2~1.5kg MA0000069G0 M2.0*4 1 INVERTER TO COVER SUB ASSY (SINGLE LAMP) 2.5~3.0 kg MA0000061[...]

F-2 [CONFIDENTIAL] Satellite A350/A350D Series Mainten ance Manual MACK20251G0 M2*2.5 2 ODD BR K T O ODD MODULE 1.2~1.5kg LOG UP MA00000CSG0 M 2.0* 6.8 ( 半牙 ) 4 SPEAKER R/L TO LOG UP 2.5~3.0 kg MA0000061G0 M 2.5* 4 1 POWER PCB TO UP 2.5~3.0 kg MA0000069G0 M 2* 4 3 TP BRK TO LOG UP 2.5~3.0 kg LOG LOWER ASSY MA0000062G0 M 2.5*6 2 CRT BRK TO RGB 2[...]

Appendix G Appendix G Reliability The followin g table shows MT BF (Mean Tim e Between Failures) for each com ponent. Table G-1 MTBF Component Time (hours) LCD 10,000 Keyboard 60,000 HDD 300,000 Optical (DVD/CD) drive 60,000 AC adaptor 60,000 Satellite A350/A350D Series Ma intenance Manual [CONFIDENTIAL] G-1[...]