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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Toshiba ST-A10, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Toshiba ST-A10 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Toshiba ST-A10. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Toshiba ST-A10 should contain:
- informations concerning technical data of Toshiba ST-A10
- name of the manufacturer and a year of construction of the Toshiba ST-A10 item
- rules of operation, control and maintenance of the Toshiba ST-A10 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Toshiba ST-A10 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Toshiba ST-A10, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Toshiba service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Toshiba ST-A10.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Toshiba ST-A10 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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TOSHIBA POS Terminal ST-A10 SERIES Owner's Manual[...]
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CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. WARNING This is a Class A product. In a domestic environment this product may cause radi o interference in which case the user may be required to take adequate measures. Warnung Dies ist ein Klasse A Produkt. In eine[...]
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Safety Summary SPTM-0009 (i) Safety Summary Personal safety in handling or maintaining the equipmen t is extrem ely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and underst ood before handling or maintaining the equipm ent. Do not attempt [...]
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Safety Summary SPTM-0009 (ii) If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock . Wh[...]
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SPTM-0009 TABLE OF CONTENTS Page 1. INTRODUCT ION ----------------------------------------------------------- 1-1 1.1 Accessories -------------------------------------------------------------------------------- 1-1 2. APPEARANCE ------------------------------------------------------------- 2-1 2.1 Standard Model ------------------------------------[...]
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1. INTRODUCTION 1.1 Accessories 1-1 SPTM-0009 1. INTRODUCTION Thank you for choosing the TOSHIBA POS Terminal. This POS terminal contains all the high performance register functions necessary for a specialty/hospitality POS terminal and enables the user oriented system configuration. The operation panel can be chosen from 12-inch TFT display and 15[...]
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2. APPEARANCE 2. 1 Standard Model 2-1 SPTM-0009 2. APPEARANCE 2.1 Standard Model 12-inch display POS terminal 12-inch display POS terminal 15-inch display POS terminal[...]
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2. APPEARANCE 2. 1 Standard Model 2-2 SPTM-0009 LED and CONTROL BUTTON DESCRIPTION Power LED (Blue) This is the LED to indicate the power ON/OFF status of the POS terminal. The blue LED is illuminated when the power is ON. HDD LED (Yellow) The yellow LED is illuminated during the access to the hard disk drive. Power Switch This is the switch to tur[...]
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2. APPEARANCE 2. 2 Available Options 2-3 SPTM-0009 2.2 Available Options Wireless Adaptor Case Fixed type customer display BIU Magnetic Card Reader (MCR) Tilt type customer display BIU i Button Remote type customer display RIU[...]
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2. APPEARANCE 2.3 Examples of POS Terminal with Some Options 2-4 SPTM-0009 2.3 Examples of POS Terminal with Some Options[...]
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2. APPEARANCE 2.4 Connectors 2-5 SPTM-0009 2.4 Connectors CAUTION! The drawer interface connector is exclu sively for connecting the drawer. Do not connect a phone line or any other cables than the drawer cable to t his connector. Doing so may cause a failure of the phone line and this terminal.[...]
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2. APPEARANCE 2.4 Connectors 2-6 SPTM-0009 Connector Description AC inlet A connector for the AC inlet PS/2 (Mouse, Keyboard) Mini-DIN 6- pin female type connector Connector for the PS/2 type mouse, Connector for the PS/2 type keyboard USB: General 5V USB X 6 USB: 24V Powered X 1 Connector for the USB (Universal Serial Bus) interface USB V2.0/1.1 a[...]
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3. INSTALLATION PROCEDURE 3.1 Envir onment for Installation 3-1 SPTM-0009 3. INSTALLATION PROCEDURE WARNING! Care must be taken not to get your fingers caught between the LCD Frame and the POS term inal when bending the display downward. CAUTION! When removing the protective film from the display surface, please be sure to do it slowly. If it is do[...]
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3. INSTALLATION PROCEDURE 3.2 Connecti ng the AC Plug 3-2 SPTM-0009 3.2 Connecting the AC Plug 1. Push on both sides of the molded Tower (TWR) Tail Cover to remove it from the system in order to gain access of the AC inlet. 2. Fully insert the Power Cord Plug into the Inlet of the POS terminal. NOTE : The Power cord is not included in the carton. P[...]
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4. ADJUSTMENT 4.1 Tilt Angle Adjustment 4-1 SPTM-0009 4. ADJUSTMENT Tilt angle and brightness of the operator’s display can be adjusted. Adjustment method is common to both of 12-inch display model and 15-inch display model. CAUTION! 1. Do not adjust the display angle by holding the LCD panel. Doing so may damage the unit. Be sure to hold the LCD[...]
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4. ADJUSTMENT 4.2 Brightness Adjustment 4-2 SPTM-0009 4.2 Brightness Adjustment The brightness control is provided on the lower right of the operator’s display. Turning it to the left makes the display darker, and turning it to the right makes the display brighter.[...]
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5. MAGNETIC CARD READER (OPTION) 5.1 How to Read Magnetic Card 5-1 SPTM-0009 5. MAGNETIC CARD READER (OPTION) The optional magnetic card reader can be installed. 5.1 How to Read Magnetic Card Insert the magnetic card into the upper portion of the magnetic card reader slot and slowly move the card downward. NOTE : Moving the magnetic card too fast o[...]
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6. i Button® (OPTION) 6.1 How to Read iButton 6-1 SPTM-0009 6. i Button ® (OPTION) The optional i Button unit can be installed on the bottom of the LCD. 6.1 How to Read i Button CAUTION! 1. Keep storage media, like a floppy disk, away from the touch probe. The m agnet of the touch probe may destroy the stored data. 2. Keep a metal object like a p[...]
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7. GENERAL MAINTENANCE 7. GENERAL MAINTENANCE 7-1 SPTM-0009 7. GENERAL MAINTENANCE WARNING! 1. Be sure to disconnect the power cord prior to performing any maintenance. 2. Do not pour water directly on or wipe the operator’s display with a soaked cloth, as this may cause fire, electric shock, or machine failure . CAUTION! 1. Never use an organic [...]
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8. TROUBLESHOOTING 8. TROUBLESHOOTING 8-1 SPTM-0009 8. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn the power off, unplug the POS Terminal, then contact the nearest TOSHIBA TEC service representative for assistance Symptom Check Point Solution The power does not t[...]
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9. SPECIFICATIONS 9.1 Basic Specifications 9-1 SPTM-0009 9. SPECIFICATIONS 9.1 Basic Specifications Item Description CPU VIA C7 1.5GHz Memory 512 MB, 2 slots (2 GB max) HDD 3.5" HDD SATA (40 GB) MCR ISO-3-track one sided type (option) i Button Reader Option RS-232C 4 (2x normal. 1x powered, 1x RIU connector) USB 6 Powered USB 1 PS/2 PS/2 Keybo[...]
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9. SPECIFICATIONS 9.2 Options 9-2 SPTM-0009 9.2 Options Option Model Description DRWST-51A-4MVK-QM-R DRWST-51A-8MVK-QM-R 24V-drive standard drawer Dimensions and Weight: 460(W) x 400(D) x 115(H) mm / 18.1(W) x 15.7 (D) x 4.5(H) inch 10 Kg / 22 lb Money Case Type: MC4, 8 Type Bill Holder Coin Tray Mini Coin Case CDC Remarks 4MVK-QM 5 5 No Yes With m[...]
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English Waste Recycling information for users: Following information is only for EU-member states: The crossed out wheeled bin symbol is used to indicate t hat the product must not be tr eated as general household w aste. By ensuring that this product is disposed of correctly y ou w ill be helping to prevent pot entially negative consequences for t[...]
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E PRINTED IN SINGAPOLE SPTM-0009[...]