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Toshiba TRST-A10 manual

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Table of contents for the manual

  • Page 1

    TOSHIBA REMOTE RECEIPT PRINTER TRST-A10 SERIES Owner's Manual[...]

  • Page 2

    CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. WARNING This is a Class A product. In a domestic environment this product may cause radi o interference in which case the user may be required to take adequate measures. Warnung Dies ist ein Klasse A Produkt. In eine[...]

  • Page 3

    Safety Summary EO1-13019 ( ) i Safety Summary Personal safety in handling or maintaining the equipmen t is extrem ely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and underst ood before handling or maintaining the equipm ent. Do not attemp[...]

  • Page 4

    Safety Summary EO1-13019 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock . [...]

  • Page 5

    EO1-13019 TABLE OF CONTENTS Page 1. PRODUCT O VERVIEW ------------------------------------------------------------ 1-1 1.1 Introduction ----------------------------------------------------------------------------- 1-1 1.2 Features --------------------------------------------------------------------------------- 1-1 1.3 Accessory--------------------[...]

  • Page 6

    1. PRODUCT OVERVIEW 1.1 Introduction 1-1 EO1-13019 1. PRODUCT OVERVIEW 1.1 Introduction Thank you for purchasing the TOSHIBA TRST-A10 Series Thermal Printer. This printer is a compact line thermal printer designed to be connected to a TOSHIBA POS terminal or used as a kitchen printer, etc. It prints both 80 mm-wide and 58 mm-wide receipts at the ma[...]

  • Page 7

    2. SPECIFICATIONS 2.1 Printer 2-1 EO1-13019 2. SPECIFICATIONS 2.1 Printer Item Description Printing method Line thermal dot printing method Printing width 80 mm (576 dots) 58 mm (432 dots) Resolution 203.2 dpi x 203.2dpi Printing speed Max. 9 ips max (225 mm/sec) for 75W, 55W mode 2 color printing Max 50 mm/sec Printing columns 80 mm Paper 48 Colum[...]

  • Page 8

    2. SPECIFICATIONS 2.2 Options 2-2 EO1-13019 2.2 Options Option Model Description AC Adapter KIT-A10-ACA-QM-R KIT-A10-ACB-QM-R This AC adapter is for the exclusive use of the TRST-A10/A15 TOSHIBA remote receipt printer. KIT-A10-ACB type is conformed to Level 4 of the California Energy Commission (CEC). Parallel Interface Board KIT-A10-PIF-QM-R This [...]

  • Page 9

    2. SPECIFICATIONS 2.3 Receipt Roll 2-3 EO1-13019 2.3 Receipt Roll Paper type Thermal paper rolled with the print side facing outside Width (W1) 80 +/ -1.0 mm Width (W2) 58 +0/ -1.0 mm (With optional 58 mm paper guide) Outer diameter (D) 76 +/-2.0 mm Paper thickness (T) 0.065 +/- 0.005 mm Weight 53 g/m 2 Outer core diameter 21.5 mm Inner core diamet[...]

  • Page 10

    3. APPEARANCE 3.1 Front/Rear View 3-1 EO1-13019 3. APPEARANCE 3.1 Front/Rear View Front View Rear View 3.2 LED and Feed Button POWER LED (Blue) Lights when the power is turned on. ERROR LED (Blinking Blue) The Error LED indicates an error by blinking FEED Button Used to feed receipt paper. A touch of this button causes one line feed. Pressing and h[...]

  • Page 11

    3. APPEARANCE 3. 2 LED and Feed Button 3-2 EO1-13019 Error Status Table Blue LED Blinking (Slow) Problem What to Do Where to Go Receipt paper is low There are about 4 ½ meters, ± 3 meters, (15 feet, ± 10 feet) of paper left. Change the paper soon to avoid running out of paper part way through a transaction. See “Loading the Receipt Roll” in [...]

  • Page 12

    3. APPEARANCE 3. 3 Connectors 3-3 EO1-13019 3.3 Connectors CAUTION! 1.The drawer interface connector is exclusivel y for connecting the drawer. Do not connect a phone line or any other cables than the drawer cable to this connector. Doing so may cause a failure of the phone line and this printer. 2.To the DC24V connector (socket connector), do not [...]

  • Page 13

    4. SET UP PROCEDURE 4.1 Requirements for Operation 4-1 EO1-13019 4. SET UP PROCEDURE 4.1 Requirements for Operation This printer has the following requirements: Serial Interface Type The TOSHIBA POS terminal or Personal Computer to be connected must have a serial port. To communicate with the TOSHIBA POS terminal or Personal Computer, an RS-232C in[...]

  • Page 14

    4. SET UP PROCEDURE 4.1 Requirements for Operation 4-2 EO1-13019 RS-232C cable pin configuration TRST – A10 9 Pin Female 9 Pin Female[...]

  • Page 15

    4. SET UP PROCEDURE 4.1 Requirements for Operation 4-3 EO1-13019 USB cable connector Parallel Interface Type (Option) IEEE 1284-B receptacle PIN No. Signal 1 /STROBE 2-9 PD1-8 10 /ACK 11 BUSY 12 PERROR 13 SELECT 14 /AUTOFD 31 /INIT 32 /FAULT 36 /SELECTIN 19-30 GND 15-18 N.C. 33-35 N.C. 1 2 34 Printer View End[...]

  • Page 16

    4. SET UP PROCEDURE 4.2 Setting up the Printer 4-4 EO1-13019 4.2 Setting up the Printer CAUTION! 1. Place the printer on a flat, stable surface. 2. Do not place the printer close to a heater or where it may be exposed to direct sunlight. 3. Avoid locations where the printer may be exposed to high temperature, high hum idity or dust. 4.Care must be [...]

  • Page 17

    EO1-13019 5. INSTALLATION PROCEDURE 5.1 Connecting the Power Cord and Interface Cable 5-1 5. INSTALLATION PROCEDURE WARNING! 1. Since the power cord and the interface cab le are not provided with this unit, please locally purchase ones which meet the specifications. For detail specificat ions, please contact your nearest authorized TOSHIBA TEC repr[...]

  • Page 18

    EO1-13019 5. INSTALLATION PROCEDURE 5.1 Connecting the Power Cord and Interface Cable 5-2 5.1 Connecting the Power Cord and Interface Cable CAUTION! 1. Be sure to hold the connector when plugging in or unplugging the AC adapter cable. 2. Insert the AC adapter cable and the power cord firmly. 1) Turn the printer power OFF. 2) Insert the power cord i[...]

  • Page 19

    EO1-13019 5. INSTALLATION PROCEDURE 5.1 Connecting the Power Cord and Interface Cable 5-3 4) Connect the interface cable to the TOSHIBA PO S terminal or Personal Computer, and then plug in the power cord to the AC outlet. Interface cable[...]

  • Page 20

    5. INSTALLATION PROCEDURE 5.2 Connecting the Drawer 5-4 EO1-13019 5.2 Connecting the Drawer 1) Turn the printer power OFF. 2) Connect the drawer cable to the drawer interface connector in the correct orientation. [Drawer interface connector] (6-pin modular connector) A Drawer cable which connects the printer to a drawer is connected to this connect[...]

  • Page 21

    5. INSTALLATION PROCEDURE 5.3 Loading the Receipt Roll 5-5 EO1-13019 5.3 Loading the Receipt Roll When you use this printer for the first time or when the receipt paper has been used up, load a receipt roll in the following procedures while the printer power is set to ON. A thermal printer prints thermal receipt paper by applying heat to the paper [...]

  • Page 22

    5. INSTALLATION PROCEDURE 5.3 Loading the Receipt Roll 5-6 EO1-13019 1) Turn the printer power ON. 2) Hold the raised sides firmly and lift upwards to unhook the printer cover. (1) 3) Hold both sides of the printer cover and open it until it stops. (2) 4) Check for the correct orientation of the receipt roll, and put it into the paper holder. Pull [...]

  • Page 23

    5. INSTALLATION PROCEDURE 5.4 Self Test Print 5-7 EO1-13019 5.4 Self Test Print To perform the printer self test, use the Mfg Adjustment menu feature. This feature prints instructions on the receipt for selecting any type of print pattern needed. CAUTION! Be extremely careful when changing any of the printer settings to avoid changing other setting[...]

  • Page 24

    5. INSTALLATION PROCEDURE 5.4 Self Test Print 5-8 EO1-13019 Rolling ASCII print test (Receipt) This option let you run rolling ASCII printing test. The printer prints the resident character set in standard pitch continuously. When Rolling ASCII Print (Rcpt) is selected, printer prints th e following menu. After selection of the printing side, test [...]

  • Page 25

    5. INSTALLATION PROCEDURE 5.4 Self Test Print 5-9 EO1-13019 H print test (Receipt) This option let you run H printing test. The printer prints the ‘H’ character in standard pitch continuously. When H Print Test (Rcpt) is selected, print er prints the following menu. After selection of the printing side, test print will start. Press the Paper Fe[...]

  • Page 26

    5. INSTALLATION PROCEDURE 5.4 Self Test Print 5-10 EO1-13019 Duty check print test (Receipt) This option let you run duty check printing test. The printer pr ints the 12.5%, 25%, 50% and 100% duty original pattern. When Duty Check Print (Rcpt) is selected, printer prints the following menu. After selection of the printing side, test print will star[...]

  • Page 27

    5. INSTALLATION PROCEDURE 5.4 Self Test Print 5-11 EO1-13019 Print current setting This option let you print current setting on receipt. Press the Paper Feed Button to start the test. ** START CURRENT SETTING PRINTING? Return Main Menu > Short Click Start Printing > Long Click NOTE: Press the Paper Feed Button for at least one second to valid[...]

  • Page 28

    6. GENERAL MAINTENANCE 6.1 Cleaning 6-1 EO1-13019 6. GENERAL MAINTENANCE WARNING! 1. Be sure to disconnect the power cord prior to performing any m aintenance. 2. DO NOT POUR WATER directly onto the printer, as this may cause electric shock or fire. 3. The print head becomes very hot while printing. To avoid getting burned, never touch the print he[...]

  • Page 29

    6. GENERAL MAINTENANCE 6.2 Removing Jammed Paper 6-2 EO1-13019 6.2 Removing Jammed Paper 1. Turn the power OFF. 2. Open the printer cover. 3. Remove the jammed paper. DO NOT USE any sharp implement or tool as these will damage the printer. 4. Clean the print head and platen, then remove any further dust or foreign objects. 5. Re-load the receipt ro[...]

  • Page 30

    7. TROUBLESHOOTING 7. Troubleshooting 7-1 EO1-13019 7. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn the power off, unplug the printer, then contact your authorized TOSHIBA TEC representative for assistance. Problem Check Point Solution The power is not turned on. [...]

  • Page 31

    English Waste Recycling information for users: Following information is only for EU-member states: The crossed out wheeled bin symbol is used to indicate t hat the product must not be tr eated as general household w aste. By ensuring that this product is disposed of correctly y ou will be helping to prevent pot entially negative consequences for th[...]

  • Page 32

    E EO1-13019A[...]