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Toshiba TRSTA00UCQMR manual

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Table of contents for the manual

  • Page 1

    TOSHIBA REMO TE RECEIPT PRINTER TRST-A00 SERIES Owner ' sM a n u a l[...]

  • Page 2

    CE Compliance (for EU only ) This product complie s with the requirements of EMC and Low Voltage Directives in cluding their amendments. WARNING This is a Class A product. In a domestic environme nt th is product may cause radio interfere nce in which case the user may be required to take ad equate measures. Warnung Dies ist ein Klasse A Produkt. I[...]

  • Page 3

    Safety Summary ENGLISH VERSION ( ) i Safety Summary Personal safety in handling or maintaining the equipment is extremely im portant. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before ha ndling or maintaining the equipm ent. Do not a[...]

  • Page 4

    Safety Summary ENGLISH VERSION ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, firs t turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for as sistance. Continued use of the machine in that condition may cause fire or electric [...]

  • Page 5

    EO1-13027 1.1 Introduction ( ) iii Important Information to the User In order to meet Product Safety, FCC and CE markin g requirem ents, it is advised to use the power supply, power cord, and i nterface cable which we re shi pped with this product. Otherwise these devices need to meet following standards: Power Supply The power supply should follow[...]

  • Page 6

    EO1-13027 Wichtige Benutzerinformationen: Um die Produktsicherheit sicherzustelle n und die FC C und CE-Markierungsanford e rungen bei der Benutzung des Druckers zu ge währleisten, müssen folgende Anford erungen erfüllt sein ode r das mitgesante Netzgerät, Netzanschlußkabel und Verbin dun gskabel verwendet werde n: Netzgerät: Das Netzgerät m[...]

  • Page 7

    EO1-13027 CAUTION! 1. This manual may not be copied in while or in par t without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Aut horized Service representat ive with regard to any queries you may have in this manual. TABLE OF CONTENTS Page 1. PRODUCT OVER[...]

  • Page 8

    EO1-13027 1.1 Introduction 1. PRODUCT OVERVIEW 1.1 Introduction Thank you for purchasing the TOSHIBA TRST-A00 Series Thermal Printer. This printer is a compact line thermal printer designed to be connected to a TOSHIBA POS terminal or used as a Receipt printer, etc. It prints both 80 mm-wide and 58 mm-wide receipts at the maximum print speed of 170[...]

  • Page 9

    1. PRODUCT OVERVIEW EO1-13027 1.3 Applicable Model 1-2 1.3 Applicable Model Model name description NOTE: Some com binations of the above speci fications are not deve loped as products. For details, please refe r to your nearest authorized TOSHIBA TEC represen tativ e. RoHS compliance R: RoHS-Compliant model Destination, Code QM: Standard for Worldw[...]

  • Page 10

    1. PRODUCT OVERVIEW EO1-13027 1.4 Accessory 1-3 1.4 Accessory Receipt Roll (1 pc.) TRST–A00 Safety Reference TRST–A00 Quick Reference[...]

  • Page 11

    2. SPECIFICATIONS EO1-13027 2.1 Printer 2-1 2. SPECIFICATIONS 2.1 Printer Item Description Printing method Line thermal dot printing method Printing width 80 mm (560 dots) 58 mm (424 dots) Resolution 203.2 dpi x 203.2dpi Printing speed Max. 6.7 ips max (167.5 mm/sec) for 75W, 55W mode 2 color printing Max 50 mm/sec Printing columns 80 mm Paper 42 C[...]

  • Page 12

    2. SPECIFICATIONS EO1-13027 2.2 Options 2-2 2.2 Options Option Model Description AC Adapter KIT-A10-ACA-QM-R KIT-A10-ACB-QM-R This AC adapter is for the exclusive use of the TRST-A10/A15 TOSHIBA remote receipt printer. KIT-A10-ACB type is conformed to Level 4 of the California Energy Commission (CEC). Partition KIT-A10-P58-QM-R This partition is fo[...]

  • Page 13

    2. SPECIFICATIONS EO1-13027 2.3 Receipt Roll 2-3 2.3 Receipt Roll Paper type Thermal paper rolled with the print side facing outside Width (W1) 80 +/ -1.0 mm Width (W2) 58 +0/ -1.0 mm (With optional 58 mm paper guide) Outer diameter (D) 76 +/-2.0 mm Paper thickness (T) 0.065 +/- 0.005 mm Weight 53 g/m 2 Outer core diameter 21.5 mm Inner core diamet[...]

  • Page 14

    3. APPEARANCE EO1-13027 3.1 Front/Rear View 3-1 3. APPEARANCE 3.1 Front/Rear View Front View Rear View 3.2 LED and Feed Button POWER LED (Blue) Lights when the power is turned on. ERROR LED (Blinking Blue) The Error LED indicates an error by blinking FEED Button Used to feed receipt paper. A touch of this button causes one line feed. Pressing and h[...]

  • Page 15

    3. APPEARANCE EO1-1 3027 3. 2 LED and Feed Button 3-2 Error Status Table Blue LED Blinking (Slow) Problem What to Do Where to Go Receipt paper is low There are about 4 ½ meters, ± 3 meters, (15 feet, ± 10 feet) of paper left. Change the paper soon to avoid running out of paper half way through a transaction. See “Loading the Receipt Roll” in[...]

  • Page 16

    3. APPEARANCE EO1-1 3027 3. 3 Connectors 3-3 3.3 Connectors CAUTION! 1.The drawer interface connector is exclusive ly for connecting the dr awer. Do not connect a phone line or any other cables than the drawer cable to this connector. Doing so may cause a failure of the phone line and this printer. 2.To the DC24V connector (socket connector), do no[...]

  • Page 17

    4. SET UP PROCEDURE EO1-13027 4.1 Requirements for Operation 4-1 4. SET UP PROCEDURE 4.1 Requirements for Operation This printer has the following requirements: Serial Interface Type The TOSHIBA POS terminal or Personal Computer to be connected must have a serial port. To communicate with the TOSHIBA POS terminal or Personal Computer, an RS-232C in[...]

  • Page 18

    4. SET UP PROCEDURE EO1-13027 4.1 Requirements for Operation 4-2 RS-232C cable pin configuration USB cable connector TRST – A00 9 Pin Female 9 Pin Female 1 2 34 Printer View End[...]

  • Page 19

    4. SET UP PROCEDURE EO1-13027 4.2 Setting up the Printer 4-3 4.2 Setting up the Printer CAUTION! 1. Place the printer on a flat, stable surface. 2. Do not place the printer close to a heater or where it may be exposed to direct sun light. 3. Avoid locations where the printer may be exposed to high tem perature, high humidity or dust. 4.Care must be[...]

  • Page 20

    5. INSTALLATION PROCEDURE EO1-13027 5.1 Connecting the Power Cord and Interface Cable 5-1 5. INSTALLATION PROCEDURE WARNING! 1. Since the power cord and the interface cable are not provided with this unit, please locally purchase ones which meet the specifications. For detail specifications, please contact your nearest authorized TOSHIBA TEC repres[...]

  • Page 21

    5. INSTALLATION PROCEDURE EO1-13027 5.1 Connecting the Power Cord and Interface Cable 5-2 5.1 Connecting the Power Cord and Interface Cable CAUTION! 1. Be sure to hold the connector when plugging in or unplugging the AC adapter cable. 2. Insert the AC adapter cable and the power cord firmly. 1) Turn the printer power OFF. 2) Insert the power cord i[...]

  • Page 22

    5. INSTALLATION PROCEDURE EO1-13027 5.1 Connecting the Power Cord and Interface Cable 5-3 4) Connect the interface cable to the TOSHIBA POS terminal or Personal Computer, and then plug in the power cord to the AC outlet. Interface cable[...]

  • Page 23

    5. INSTALLATION PROCEDURE EO1-13027 5.2 Connecting the Drawer 5-4 5.2 Connecting the Drawer 1) Turn the printer power OFF. 2) Connect the drawer cable to the drawer interface connector in the correct orientation. [Drawer interface connector] (6-pin modular connector) A Drawer cable which connects the printer to a drawer is con nected to this connec[...]

  • Page 24

    5. INSTALLATION PROCEDURE EO1-13027 5.3 Loading the Receipt Roll 5-5 5.3 Loading the Receipt Roll When you use this printer for the first time or wh en the receipt pap er has been used up, lo ad a receipt ro ll in the following procedur es while the printer power i s set to ON . A thermal p rinter prints thermal receipt paper by applying heat to th[...]

  • Page 25

    5. INSTALLATION PROCEDURE EO1-13027 5.3 Loading the Receipt Roll 5-6 1) Turn the printer power ON. 2) Hold the raised sides firmly and lift upwards to unhook the printer cover. (1) 3) Hold both sides of the printer cover and open it until it stops. (2) 4) Check for the correct orientation of the receipt roll, and put it into the paper holder. Pull [...]

  • Page 26

    5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-7 5.4 Self Test Print To perform the printer self test, use the Mfg Adjustment menu feature. This fea ture prints instructions on the receipt for selecting any type of print pattern ne eded. CAUTION! Be extremely careful when changing any of the printer setting s to avoid changing other sett[...]

  • Page 27

    5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-8 Rolling ASCII print test (Receipt) This option let you run rolling ASCII prin ting test. The printer print s the re sident character set in standard pit ch continuously. When Rolling ASCII Print (Rcpt) is selected, test print will start. Press the Paper Feed Button to stop the test. Rollin[...]

  • Page 28

    5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-9 H print test (Receipt) This option let you run H printing test. The pri nter prin ts the ‘H’ character in stand ard pitch continuously. When H Print Test (Rcpt) is selected, test print will start. Press the Paper Feed Button to stop the test. H Print test Stop and exit test -> Long [...]

  • Page 29

    5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-10 Duty check print test (Receipt ) This option let you run duty check printing test. Th e printer prints the 12.5% , 25%, 50% and 100% duty original pattern. When Duty Check Print (R cpt) is selected, test print will sta rt. Press the Paper Feed Button to continue or stop the test. Duty Che[...]

  • Page 30

    5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5-11 Print current setting This option let you print current setting on receipt. Press the Paper Feed Button to start the test. ** START CURRENT SETTING PRINTING? Return Main Menu > Short Click Start Printing > Long Click NOTE: Press the Paper Feed Button for at least one second to valid[...]

  • Page 31

    6. GENERAL MAINTENANCE EO1-13027 6.1 Cleaning 6-1 6. GENERAL MAINTENANCE WARNING! 1. Be sure to disconnect the power cord prior to perform ing any maintenance. 2. DO NOT POUR WATER directly onto the printer, as this may cause electric shock or fire. 3. The print head becomes very hot while printing. To avoid get ting burned, never touch the print h[...]

  • Page 32

    6. GENERAL MAINTENANCE EO1-13027 6.2 Removing Jammed Paper 6-2 6.2 Removing Jammed Paper 1. Turn the power OFF. 2. Open the printer cover. 3. Remove the jammed paper. DO NOT USE any sharp implement or tool as these will damage the printer. 4. Clean the print head and platen, then remove any further dust or foreign objects. 5. Re-load the receipt ro[...]

  • Page 33

    EO1-13027 7. Troublesho o t i ng 7-1 7. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solu tions, do not attempt to repair it by yourself. Turn the power off, unplug the printer, then contact your authorized TOSHIBA TEC representative for assistance. Problem Check Point Solution The power is not turned on. (Power LED doe[...]

  • Page 34

    EO1-13 027 7. Troublesho o t i ng English Waste Recycling information for u se rs: Following information is only for EU-member states: The crossed out wheeled bin s ymbol is used to indicate th at the product must not be treat ed as general househo ld waste. By ensuring that this product is disposed of correctl y you w ill be helping to prevent pot[...]

  • Page 35

    E EO1-13027[...]