Toshiba X500 manual

GMAD0021501 1 08/09 If you need assistance: ❖ T oshiba’ s Support W eb site pcsupport.toshiba.com ❖ T oshiba Customer Support Center Calling within the United States (800) 457 -7777 Calling from outside the United States (949) 859 -4273 For more in formation, see “If Something Goes Wrong” on page 170 in this gui de. X500 Series User’ s [...]

2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Qosmio ® X500 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may inclu[...]

3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal de vi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pr[...]

4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce received, including interference that may cause undesired operatio n. Contact either: ❖ T oshiba’ s Support W eb si[...]

5 5.375 x 8.375 ver 2.3 Connection to party line service is subject to state tarif fs. Contact the state public utility commission, public se rvice co mmission or corpor ation commission for information. T elephone Company Procedures The goal of the telephone company is to pro vide you with the best service it can. In order to do this, it may occas[...]

6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your al arm equipment. If you hav e questions abou t what will disable alarm equipment, consult your telephone compan y or a qualified installer . Instructions for IC CS[...]

7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIB A W ireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology , and is compliant to: ❖ The IEEE 802.11 Standard on W ireless LANs (Rev ision A/B/G), as defined and approv ed [...]

8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health W ireless LAN products, like other radio de vices, emit radio frequency electromagnetic energy . The lev el of energy emitted by W i reless LAN devices howe ver is f ar much less than the elect romagnetic energy emitted b y wireless devices lik e for example mobile phones. Because W ireless LAN [...]

9 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RS S 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is loc ated or pointed such that it does not emit RF field in excess of He alth Canada limits for the general population; consu lt Safety Code 6, obta inable from Health [...]

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to the follo wing Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsib le for CE-Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many . The European Union WEEE (W a[...]

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem W arning Notice Conformity Statement The equipment has been ap prov ed to [Commission D ecision “CTR21”] for pan- European single terminal connection to the Public Switched T elephone Network (PSTN). Howe ver , due to differences between the indi vidual PSTNs provided in dif ferent countri[...]

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for sec ond generation low-po wer data communicatio n systems such as this equipment ov erlaps that of mobile object identifi cation systems (premises radio station and specified lo w-power radio station). 1. Sticker Please put the f[...]

13 5.375 x 8.375 ver 2.3 The indication sho wn belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIB A Direct PC Monday – Frid[...]

14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is de pendent on what type of wi reless device is in your computer . Not all devices are avai lable on all models. Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is approv ed to the radio standard by the countr[...]

15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Malawi Malaysia Malta Martinique Mayotte Mexico Monaco Mont[...]

16 5.375 x 8.375 ver 2.3 Europe - Restrictions for us e of 2.4 GHz Frequencies in European Community Countries Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong K ong Hungary Iceland India Indonesia Iraq Ireland Italy Jamaica Japan Jordan Kazakhstan K enya Kuwai t Kyrgyzs tan L atvi a Lebanon Lesotho Liechtenstein Lithuania Lu[...]

17 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au- dessus d’un espace public, aucun en registrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistremen[...]

18 5.375 x 8.375 ver 2.3 O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current channel of operation. If operation is occu rring ou tside of the allow able frequencie[...]

19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8191SE This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. China Colo mbia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecua[...]

20 5.375 x 8.375 ver 2.3 Cambodia Canada C hile China Colo mbia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Ghana Germany Greece Herze govina Hong K ong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Ken ya Kuwait K yrgyzstan Latvia Lebano[...]

21 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8187B This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. Albania Algeria Ar gentina Australia Austria Azerbaijan Bahrain Bangladesh Belgium Boli[...]

22 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for the Intel ® PRO/Wireless 3945ABG Network Connection This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. An adhoc mode is available in Ch1- Ch11(802.11b/g)[...]

23 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 4965AGN This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. An adhoc mode is available in Ch1- Ch11(802.11b/g), An Infrastructu[...]

24 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with an y product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio t echnology , and is compliant to: ❖ Bluetooth Specification as def ined and approv ed b[...]

25 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from T oshiba equipment is ap proved to the radio standard by the countries/regions in the follo wing table. Do not use this equipment except in th e countries/regions in the follow ing table. Bluetooth ® Wireless T echnology and Y our[...]

26 5.375 x 8.375 ver 2.3 In some situatio ns or en vironments, the use of Bluetooth wireless technology may be restricted by the proprietor of th e building or responsible representati ves of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless technology on boar d airplanes, or ❖ In any othe[...]

27 5.375 x 8.375 ver 2.3 The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations. Lo w power radio frequency electric machin ery shall resist ag ainst interference from legal communications or from industrial, scientific and medical radio emission electr[...]

28 5.375 x 8.375 ver 2.3 Copyright This guide is copyrighted by T oshiba Amer ica Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide canno t be reproduced in any form without the prior written permission of T o shiba. No patent liability is assumed, howe ver , with respect to the use of the information containe[...]

29 5.375 x 8.375 ver 2.3 T rademarks Qosmio , ConfigFree, and eco utility ar e either registered trademarks or trademarks of T oshiba Am erica Information Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries. Atheros [...]

30 5.375 x 8.3 75 ver 2.3 Contents Introduction ................................................................................ 37 This guide ...............................................................39 Safety icons ............................................................40 Other icons used ...............................................4[...]

31 Contents 5.375 x 8.3 75 ver 2.3 Turning on the power .......................................50 Setting up your software ...................................51 Registering your computer with Toshiba ................51 Adding optional external devices.............................51 Adding memory (optional) ......................................52 I[...]

32 Contents 5.375 x 8.3 75 ver 2.3 Using and configuring Sleep mode ...................89 Closing the display panel .................................. 92 Customizing your co mputer’s settings ....................92 Caring for your computer ........................................92 Cleaning the computer ......................................92 Mo[...]

33 Contents 5.375 x 8.3 75 ver 2.3 Toshiba’s online resources ...................................109 Chapter 3: Mobile Computin g ........................... ...................... 110 Toshiba’s energy-saver design..............................110 Running the computer on battery power ..............110 Battery Notice ...........................[...]

34 Contents 5.375 x 8.3 75 ver 2.3 Internet Service Providers .............................. 132 Connecting to the Internet .............................132 Surfing the Internet .........................................132 Internet features ..............................................133 Uploading to, and downloading files from, the Internet ....[...]

35 Contents 5.375 x 8.3 75 ver 2.3 USB Sleep and Charge Utility ................................158 Starting the USB Sleep and Charge Utility .......158 USB Sleep and Charge ....................................158 Enabling USB Sleep and Charge .....................160 Power supply mode settings ........................... 160 Battery settings .....[...]

36 Contents 5.375 x 8.3 75 ver 2.3 Resolving ExpressCard ® problems ................. 186 Printer problems ...................................................187 Wireless networking problems..............................188 DVD operating problems .......................................190 Develop good computing habits ...........................19[...]

37 5.375 x 8.375 ver 2.3 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T osh iba computer , your work and entertainment can accompan y you where ver you go. Y our computer model may be ENERGY ST AR ® qualified. If the model you purch ased is qualified, it is la beled with the ENERGY ST AR ® log o o[...]

38 Introd uctio n 5.375 x 8.375 ver 2.3 According to the EP A, a computer meeting the new ENERGY ST AR ® specifications will use between 20% and 50% less energ y depending on how it is used. If all U.S. household and businesses replaced old computers with ne w ENERGY ST AR ® qualified models, we would save more than $1.8 billi on in energy costs [...]

39 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit T oshib[...]

40 Introd uctio n Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that co uld result in personal injuries, damage to your equipment, or loss of data. These safety cautions hav e been classif ied according to the seriousness of the risk, and icons highlight t[...]

41 Introduction Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select model may not ha ve all the features and speci fications correspond ing to all of the icons or switches shown on the co[...]

42 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti vely , summarizes how to connect components, and explains what to do the first time you use your computer . The “Instruction Manual for Safet y and Comfort, ” that is shipped with your computer, contains impo rtant safety information. Please read the safet[...]

43 Getting Started Selecting a place to work T o keep your computer in prime operating condition, pro tect your work area from: ❖ Dust, moisture, and direct sunlig ht. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in[...]

44 Getting Started Selecting a place to work ❖ Avoid prolonged physical contact with the underside or s urface of the computer . ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injur y to skin. Read the “ A void e xtended contact between computer base/palm rest and skin” section in the “Instruction Ma[...]

45 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that cools t he CPU by drawing outside air into the computer . Always mak e sure your compute r and AC adapt or have adequa te ventilation and are protected from overheating when the power is t urned on or wh[...]

46 Getting Started Connecting to a power so ur ce Please handle your computer carefully to avo id scratching or damaging the surface. Connecting to a power source Y our computer requires power to operate. Use the po wer cord/cable and A C adaptor to connect the comput er to a liv e electrical outlet, or to charge the computer’ s battery . Never p[...]

47 Getting Started Connecting to a po wer sour ce T o connect A C power to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord /cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other [...]

48 Getting Started Char ging the main battery The computer’ s main battery light gi ves you an indication of the main battery’ s current char ge: ❖ Glows amber while the main battery is bei ng charged (A C adaptor connected) ❖ Glows red when the main battery is fully char ged ❖ Is unlit when the main battery has d ischarged, the battery i[...]

49 Getting Started Using the computer for the f irst time Battery life and charge time may var y depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Facing the front of the com puter, locate [...]

50 Getting Started Using the computer for the fir st time Small bright dots m ay appear on your screen displ ay when you turn on your computer . Y our display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology . An y small bright dots that may appear on your display are an intrinsi[...]

51 Getting Started Re gistering your computer with T oshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely . The names of wi ndows displ ayed, and the o rder in which wind ows appear , may var y accordin g to your software setup cho ices. Th[...]

52 Getting Started Adding memo ry (optional) Adding memory (optional) HINT : T o purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Y o u r c o m pu t e r comes with enough memory t o run most of t oday’ s popular applications. Y ou may want to increase the com puter’[...]

53 Getting Started Adding memory (optional) The computer has two memory slots—Slot A and Slot B. Y ou can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. For t[...]

54 Getting Started Adding memo ry (optional) 5 Remove the main battery . For information on removing the main battery , see “Removing the battery from the computer” on page 121 . (Sample Illustration) Locati ng the memory module slot cover 6 Using a small Phillips screwdri ver , loosen the capti ve scre ws that secures the memory module slot co[...]

55 Getting Started Adding memory (optional) Avoid touchi ng the connector on the memory module or on the computer . Grease or dust on the connector ma y cause memory access problems. 9 Carefully remove the ne w memory module from its antistatic packaging, without t ouching its connector . 10 Locate an empty memory module slot on the underside of th[...]

56 Getting Started Adding memo ry (optional) 12 Firmly press the mem ory module into the m emory slot’ s socket at approximately a 30-de gree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory modul e into the socket 13 Once the module’ s connector is fu lly inserted into the socket, press downw ard on[...]

57 Getting Started Adding memory (optional) For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 14 Replace the memory modu le slot cov er and secure it using the screws. 15 Re-insert the main battery . For more information on i nserting the main battery , s[...]

58 Getting Started Adding memo ry (optional) Removing a memor y module If you need to remove a memory module: 1 Complete steps 1 – 8 in “Installing a memory modu le” on page 52 to shut down the computer an d open the me mory module slot cov er . Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer an[...]

59 Getting Started Adding memory (optional) 3 Gently lift the me m o ry module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory modu le slot cov er and secure it using the screws. 5 Re-insert the main battery . For more information on i nserting the main battery , see “Insert[...]

60 Getting Started Recovering the Internal Stor age Drive Checking total memory When you add or remove a memory mo d u l e , you can check that the computer has recognized the change. T o do this: ❖ Click Start , Control Panel , System and Security , and then System . The System windo w appears. Installed memory (RAM) is displayed below the Syste[...]

61 Getting Started Recovering the Internal Stora ge Drive ❖ During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor . ❖ It is strongly recommended that you create recov er y DVDs/media before using your system for the first time. For more inform[...]

62 Getting Started Recovering the Internal Stor age Drive Y ou can recov er the original factor y image (returning the computer to its out-of-box state) using the util ities stored on your computer’ s internal storage driv e or using r ecov ery D VDs/media, if you ha ve created such media. T o recov er using the first method, follow the procedure[...]

63 Getting Started Recovering the Internal Stora ge Drive 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess scr een 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to out-of-box s[...]

64 Getting Started Recovering the Internal Stor age Drive 8 Click Next to be gin the recov ery . When the process is complete, a message displays indicating that the internal storage dri ve has been reco vered. 9 Press any k ey on the ke yboard to restart the computer . Recovering to a custom size partition Recovering to a custom size partition del[...]

65 Getting Started Recovering the Internal Stora ge Drive 4 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Defau[...]

66 Getting Started Recovering the Internal Stor age Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a custom size portion . (Sample Image) Reco very of F a ctory Default Software scr een 7 Use the on-screen arro w buttons in The size of dri ve C: fi e ld to set the partition size. 8 Click Next . A confirmation m[...]

67 Getting Started Recovering the Internal Stora ge Drive Y ou can recov er the C: drive without af fecting other partitions by either using the utilities stored on your com puter’ s internal storage driv e or by using recov ery D VDs/m edia, if you have created such media. T o recover using the f irst method, follo w the procedure below . T o re[...]

68 Getting Started Recovering the Internal Stor age Drive 5 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess scr een 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing[...]

69 Getting Started Recovering the Internal Stora ge Drive 8 Click Next to be gin the recovery . When the process is complete, a message displays, indicating that the C: dri ve has been recov ered. 9 Press any k ey on the ke yboard to restart the computer . Creating recovery DVDs/media Depending on your system con figuration, you may be able to copy[...]

70 Getting Started Recovering the Internal Stor age Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to externa l media before executing the recovery . During the internal storage drive recovery process it is strongly recommended that your computer be c[...]

71 Getting Started Erasing the Internal Storag e Drive 7 When the T oshiba Recov ery W i zard opens and the Selecting a Process screen displays, select Recovery of F actory Default Software and then click Next . 8 Select one of the following options: ❖ Recover to out-of-box state —If you want to r ecov er the original factory image (retur ning [...]

72 Getting Started Erasing the Internal Stora ge Drive ❖ T o access the Recovery W izard on y our reco very DV D s / m e d i a : Insert the first reco very D VD into the optical driv e and po wer on th e computer . When the initial screen displays, press F12 . Using the arrow k eys, select the DV D option on the boot menu and then press Enter . S[...]

73 Getting Started Checking the internal stor age drive oper ating status Checking the internal storage drive operating status After restoring your inte rnal storag e driv e, you can check its status as follo ws: 1 Click Start . 2 Right-click Computer . 3 Select Manage . 4 Click Disk Managem ent . 5 Highlight the internal storage dri v e in the V o[...]

74 Getting Started Using the T ouchP ad™ (Sample Illustration) The T ouchP ad and associated con tr ol b uttons Refer to the table belo w for speci f ic instructio ns on performing each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the T ouchPad or move a mouse connected to your c[...]

75 Getting Started Using the T ouchP ad™ Open or activate an item 1 Move the pointer to the item you want to open/activate. 2 Do one of the following: ❖ T ap the T ouchPad twice in rapid succession OR ❖ Press and release the primar y control button twice in ra pid succession (Sample illustration) T ap twice to open Right-click an item 1 Move [...]

76 Getting Started Using the T ouchP ad™ Adjusting T ouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to ran dom locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and acti vate other user interf ace elements. For help with these [...]

77 Getting Started Using external display de vices accidental light touches or taps on the T ouchPad may select an item or text on the screen, and potentially the item or text may be replaced by the ne xt character you type. ❖ T emporarily disabl e the T ouchPad, so that it does not respond to touch or button presses while you type. See “Disabl[...]

78 Getting Started Using external display de vices (Sample Illustration) V ideo port (Sample Illustration) V ideo port Connecting the display device If you are connecting a television or other video display device to the computer’ s HDM I™ Out port, refer to “Connecting an HDMI™-compatible television or VCR/D VD player” on page 78 . Selec[...]

79 Getting Started Using external display de vices Connecting to a TV using HDMI™-CEC HDMI™-CEC (Consumer Electronics Co ntrol) is a standard in the CE Industry which allows de vices to work together ov er an HDMI cable. T oshiba computers with HD MI-CEC include a T oshiba utility (that may need to be install ed via the T oshiba Application Ins[...]

80 Getting Started Using external display de vices Directing the display output when you turn on the computer Once you ha ve connected an e xte rnal displ ay devi ce, you can choose to use the internal display only , the external de vice only , or both simultaneo usly . Some modes are only available with the appropriate device attached and turned o[...]

81 Getting Started Using an external k e yboard Adjusting the quality of the external display T o obtain the best picture quality from you r television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using an external keyboard If you prefer to use an [...]

82 Getting Started T urning off the computer T o connect a printer to your computer: 1 Connect the printer cable to th e printer and then connect the other end to one of the computer’ s USB ports. 2 Plug the printer’ s power cable into a li ve A C outlet. Setting up a printer Some printers require a specific installation process. Refer to your [...]

83 Getting Started T urning off the computer It is a good idea to turn of f your computer when you are not using it for a while. If you are using the computer for the first time, lea ve the computer plugged into a po wer source (even though the computer is off) to fully charge the main battery . Options for turning off the computer Depending on the[...]

84 Getting Started T urning off the computer ❖ Restarting from Hib ernation takes a little m ore time and consumes more main battery p o wer than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using. For information on ho w to use and config[...]

85 Getting Started T urning off the computer Using the Shut down command The Shut do wn command complet ely shuts down the computer without saving your work or the cu rrent state of th e computer . This command closes all open program s, shuts down the operating system, and then turns of f your computer . T o turn off your computer using the Shut d[...]

86 Getting Started T urning off the computer 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options scr een 5 Select the options you want from the drop-down li[...]

87 Getting Started T urning off the computer Restarting your computer T o start the computer up again, press the po wer b utton unti l the ON/OFF light glows red . If you turn off the computer by closing the display panel, you can start it again by open i ng the display panel . Using and configuring Hibernation mode T o turn off the com puter using[...]

88 Getting Started T urning off the computer 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options scr een 5 Select Hibernate for the options you want. These [...]

89 Getting Started T urning off the computer 6 Click App l y . 7 Click OK . Once the computer is conf igured, you can place it into Hibernation mode by either pressing the po wer button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode T o start up the computer from Hibernation mode, press [...]

90 Getting Started T urning off the computer Configuring Sleep mode options Y ou can place the computer into Sleep mode by either pressing the power b utton or closing the display panel. Y ou can also specify an amount of time after which the computer au tomatically g oes into Sleep mode. T o use any of these methods, you f irst need to enable them[...]

91 Getting Started T urning off the computer 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 5 Double-click P ower b uttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of P ower Options scr een 6 Select Sleep for the options you want. These opti[...]

92 Getting Started Customizing your comp uter’ s settings Starting again from Sleep mode T o start up the computer from Sleep mode, press the power b utton until the ON/OF F light glows red. The computer returns to the screen(s) you were using. If you place the comput er in Sleep mode b y closing the display panel, you can start it again by openi[...]

93 Getting Started Caring for your computer Moving the computer Before moving your computer, e v en across the room, make sure all dri ve acti vity has ended (the internal storage driv e and optical driv e indicator lights stop glowing) and al l external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the [...]

94 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage drive. If the netw ork you are using goes down and you must restart your [...]

95 Learning the Basics Using the ke yboar d ❖ Back up your files to ex ternal media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Ho wev er , if your internal storage drive suddenly fails, you will lose all the data on it unless you hav e a separate bac[...]

96 Learning the Basics Using the ke yboar d Character keys T y ping with the character keys is very much like typing on a typewriter , e xcept that: ❖ The space bar creates a space char acter instead of just passing ov er an area of the page. ❖ The lo wercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O an [...]

97 Learning the Basics Starting a pr ogr am Special Windows ® keys (Sample Illustration) Special W indows ® keys Y our computer’ s k eyboard has one ke y and one button that ha ve special functions in W indows ® : ❖ Win d ow s ® but t on —Opens the St art menu ❖ Application key —Has a similar functio n as the secondary mouse button Ba[...]

98 Learning the Basics Starting a pr ogr am Starting a program from the Start menu When you install a prog ram, the operating syst em usually puts an icon in th e All Programs men u. T o start a pro gram that has an i con in the All Programs menu, follow these steps, which use the W indows ® W ordPad program as an example: 1 Click Start , and then[...]

99 Learning the Basics Starting a pr ogr am 4 In the right part of the wi ndo w , double-click the folder containing the program, in this case Program Files . W indows ® Explorer shows the contents of the Program Files folder on the right side of the windo w . 5 In the right part of the window , double-clic k Windo ws NT . 6 In the right part of t[...]

100 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, sav e your work on the internal storage driv e, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn of f the computer using the Sleep or Hibernate commands, your work should [...]

101 Learning the Basics Printing your work File names The W indo ws ® operating system supp orts long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require fi le names limited to no more th an eight characters. Y ou may use all t he letters, numb ers, and other charact[...]

102 Learning the Basics Backing up your work 2 Click on the arrow in the upper -left corner of your W indows ® -based application to display th e drop-down menu, and then click Print . The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For e xample, the range of pages and number of copies to pr[...]

103 Learning the Basics Using the optical drive Restoring your work T o restore information from your backu p media to your internal storage driv e, use the Restore option in the Windo ws ® Backup and Restore program. Look in the online Help or your op erating system documentation for informati on on restoring files. (Sample Image) Bac kup and Res[...]

104 Learning the Basics Using the optical drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power . When viewing DVD movies use the DVD Player software that came with your computer . Optical drive components The optical dri ve is located on the side of the computer . Y our optical drive may loo[...]

105 Learning the Basics Using the optical drive Media control buttons The media control buttons located on the system control panel to the side of the keyboard let you mu te the sound and play audio CD s or D VD mo vies when the computer is on. (Sample Illustration) Media contr ol buttons The Mute b utton allo ws you to mute the sound. The Media b [...]

106 Learning the Basics Using the optical drive Inserting an optical disc T o insert an optical disc into the dri ve: 1 Make sure the computer is turned on. The dri ve will not open if the computer’ s power is of f. 2 Make sure the dri ve’ s in-use indicator light is off. 3 Press the dri ve’ s eject button. The disc tray sl ides partiall y ou[...]

107 Learning the Basics Using the optical drive 7 Gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully , making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you c ould lose data. 8 Make sure the disc is co[...]

108 Learning the Basics Using the optical drive If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windo ws Media ® Player and use it to select and then play the CD. For other type s of media, use the associated software to open the f iles on t[...]

109 Learning the Basics T oshiba’ s online r esour ces 2 Pull the tray out until it is fully open , remove the disc, and place it in its protecti ve co ver . 3 Gently press the tray in to close it. Removing a disc with the computer off T o remov e a disc with the computer turned of f: 1 Insert a slender object, such as a straightene d paper clip,[...]

110 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your comput er while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is not being used, thereby conserving energy and sa ving money in the process. It has a number of other features that enhanc e its energy ef ficiency .[...]

111 Mobile Computing Running the computer on battery power Battery Notice Battery life may vary considerably from specif ications depending on product model, configuration, applications, power management settings and features utilized, as well as th e natural performance variations produced by the design of individual components. Published battery [...]

112 Mobile Computing Char ging batteries Power management Y our computer ships with t he power management options preset to a configuration that will prov ide the most stable opera ting en vironment and optimum system performan ce for both A C power and battery modes. Changes to these settings may result in system performance or stability issues. U[...]

113 Mobile Computing Char ging ba tteries Charging the main battery T o charge the main battery while it is in your computer, plug the computer into a li ve electrical ou tlet. The battery char ges whether the computer is on or off. TECHNICAL NOTE: The rech arging of the batter y cannot occur when your computer is using all of the pow er provided b[...]

114 Mobile Computing Monitoring main battery power T o recharge the R TC battery , plug the computer into a li v e electrical outlet and leav e the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low , the real-time clock and calendar may display t[...]

115 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the powe r button light (on the left side of the keyboard). When the ON/OFF light or power button light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command). [...]

116 Mobile Computing Monitoring main battery power W ith repeated discharges and rechar ges, the battery’ s capacity gradually decreases. A frequently us ed older batt ery does not power the computer for as long as a new battery , ev en when both are fully charged. TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check [...]

117 Mobile Computing Monitoring main battery power 2 Click Change plan s ettings under the po wer plan to be customized. The Edit Plan Settin gs window appears. 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click Battery to display the battery op tions. (Sample Image) Advanced sett[...]

118 Mobile Computing Monitoring main battery power These power -sa ving options contro l the way in which the computer is configured. By using them, y ou can increase the length of time you can use the computer before yo u need to recharge the battery . Microsoft ® has combined these options into preset Power Plans . Using one of these power plans[...]

119 Mobile Computing Monitoring main battery power 4 Click Change plan settin gs to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e power sa ve time, etc. Y ou can click on the plus signs to expand [...]

120 Mobile Computing Using the T OSHIB A eco power plan Using the TOSHIBA eco power plan This computer is equipped w ith the T oshiba eco po wer plan. Operating the computer with th is po wer plan enabled reduces electrical power consumption by slightly lo wering system performance. For e xample, when th is po wer plan is enabled, the brightness of[...]

121 Mobile Computing Changing the main battery TECHNICAL NOTE: T o avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery . Removing the battery from the computer T o remove the battery: 1 Sav e your work. 2 T urn of f the computer or place it in Hib[...]

122 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoi[...]

123 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the battery r elease lock 4 T urn the computer right side up. 5 Reconnect any cables that were remov ed in step 3 of “Removing the battery from the computer” on page 121 . 6 Restart the computer . T aking ca[...]

124 Mobile Computing T aking car e of your battery ❖ A rev erse polarity condi tion should be avoided with all batteries. The main battery is designed so that it cannot be installed in r ev erse polarity . ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖ When you install the battery pack, y[...]

125 Mobile Computing Disposing of used batteries ❖ Store spare battery packs in a cool dry place out of direct sunlight. Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main batt ery light flashes amber shortly after you hav e fully rech arged the battery . Y ou must discard a ba[...]

126 Mobile Computing T raveling tips Notice regarding CR coin ce ll batter ies, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply . See http://www .dtsc.ca.gov/h azardouswaste/perchlorate/ T raveling tips The en vironmental precautions listed in “Selecting a place to work” on page 42 , also apply while tra[...]

127 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indows ® operating system. Y ou use i ts features to start programs, find documents, set up system components, and perfor[...]

128 Exploring Y our Computer’ s Features Explorin g the desktop Finding your way around the desktop Y our computer’ s desktop includes se veral standard features: icons, Start button, taskbar , notification area, and background pattern. (Sample Image) W indows ® oper ating system deskt op Icons An icon represents a folder , file, or program th[...]

129 Exploring Y our Computer’ s Features Exploring the desktop Start button Y ou use the Start button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access W indo ws ® Help and Support ❖ Suspend system activity and shut do wn the computer Whenever a procedure in this User ’ s Guide instructs you to cl[...]

130 Exploring Y our Computer’ s Features Setting up for communications Setting up for communications T o connect to the Internet, use an online service, or communicate across the telephone lines with another computer , you need: ❖ A browser or communications program ❖ An Internet Service Pro vider (ISP ) or online service if you plan to use t[...]

131 Exploring Y our Computer’ s Features An overview of using the Internet Connecting your computer to a network Y ou can connect your computer to a network to increase its capabilities and functionali ty using one of its communication ports. Accessing a network T o access a network: ❖ At the of fice, c onnect an Ethernet cable to the Network p[...]

132 Exploring Y our Computer’ s Features An overview of using the Internet Internet Service Providers T o connect a computer directly to the Internet, many people and businesses use an Internet Servi ce Provider (ISP). An ISP is a company that has the equipment and the telecommunication lines necessary to maintain an Internet connection. Y ou can[...]

133 Exploring Y our Computer’ s Features An overview of using the Internet Internet features The Internet offers man y types of communication tools to help you perform many tasks. ❖ Internet email T o send and recei ve email of your o wn, you need a mailbox on the W eb or an email address. If you hav e an account with an ISP , you can probably [...]

134 Exploring Y our Computer’ s Features Explor ing audio feat ur es Uploading to, and downloading files from, the Internet T ransferring files from one co mputer to another is termed uploading (transferring data from your computer to a site on the W eb), or downloading (transferring data from a site on the W eb to your computer). There are sev e[...]

135 Exploring Y our Computer’ s Features Using the W eb Camera Using external speakers or headphones Y our computer is equipped with a full stereo sound system with internal speakers. Instead of usin g the internal speakers, you can connect headphones or a pair of external ste reo speakers. Before putting on headphones to listen, turn the volume [...]

136 Exploring Y our Computer’ s Features Using an Expr essCard ® Using an ExpressCard ® The ExpressCard ® slot supports the use of Ex pressCard media. The slot also supports ho t swapping, which allo ws you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard ® Before you insert an ExpressCard ® , refer [...]

137 Exploring Y our Computer’ s Features Using the Memory car d r eader 3 Gently press the ExpressCard inward to release it. The ExpressCard pops out sli ghtly . 4 Grasp the ExpressCard and pull it straight out. (Sample Illustration) Removing an Expr essCard Using the Memory card reader The Memory card reader suppor ts the us e of Memory Stick ®[...]

138 Exploring Y our Computer’ s Features Using the Memory car d r eader 2 Push the media into the ad apter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. Y ou could expose the storage area to static electri city , which can destroy data. Removing memor y media 1 [...]

139 Exploring Y our Computer’ s Features Using the i.LINK ® port Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed. W ait for the indicator light to go out. Using the i.LINK ® port The i.LI[...]

140 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T o gether , these allo w you to ascerta in certain system details, set additional options, or change de fault options. These utilities are described in this chapter . The utilities described in this[...]

141 Utilities TOSHIB A Assist ❖ TOSHIB A Button Su pport ❖ TOSHIB A Accessibility ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service Station ❖ TOSHIB A PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIB A Assist pro vides qui ck access to computer functions and allows you to customize a range of com puter settings. T o access TOSHIB A[...]

142 Utilities TOSHIB A Assist Connect The features av ailable in this category are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Settings (Sample Image) T OSHIBA Assist window – Connect tab[...]

143 Utilities TOSHIB A Assist Secure The features av ailable in this category are: ❖ Supervisor password ❖ User password (Sample Image) T OSHIBA Assist window – Secure tab[...]

144 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this category are: ❖ TOSHIB A PC Diagnostic T ool Utility ❖ TOSHIB A HDD Protection Utility (Sample Image) T OSHIBA Assist window – Pr otect & F ix tab[...]

145 Utilities TOSHIB A Assist Optimize The features av ailable in this category are: ❖ Mouse Utility ❖ TOSHIB A Accessibility ❖ TOSHIB A Zooming Utilit y ❖ TOSHIB A Button Su pport ❖ TOSHIB A Hardware Setup (Hardware Settings) ❖ TOSHIB A Face Recognition Utili ty ❖ USB Sleep and Charge Utility ❖ TOSHIB A eco Utility™ (Sample Image[...]

146 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The T OSHIB A Application In staller allo ws you to re install the dri vers and applications that were originally bundled with your computer . T o reinstall dri vers and applications : 1 Click Start , All Pr ograms , My To s h i b a , and then TO S HI BA Application Installe[...]

147 Utilities Setting passwor ds Setting passwords Setting a password lets you walk aw ay from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can wo rk on your computer again. T oshiba supports se ve ral types of passwords on you r computer: ❖ An instant password[...]

148 Utilities Setting passwor ds Using a supervisor password A supervisor password pre vents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, T oshiba strongly recommends that you save your password in a location where you can later access it should you not r[...]

149 Utilities Setting passwor ds 4 Click Registered . 5 Enter your pas sword, and then enter it again to v erify . 6 Click OK . The supervisor password util ity dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK . 8 Restart the system to complete the process. Deleting a supervisor password T o delete a super[...]

150 Utilities Setting passwor ds T o register a password for the po wer- on password functions: 1 Click Start , All Programs , TOSH IBA , Utilities , and then TOSHIB A Assist . The TOSHIB A Assist windo w appears. 2 On the left side, click the Secure tab . 3 Click the User Password icon. 4 Click Registered . 5 Enter your pas sword, and then enter i[...]

151 Utilities TOSHIB A F ace Recognition Utility TOSHIBA Face Recognition Utility Y our computer may come with the TOSHIB A Face Recognition utility . This utility provides another way to log on to y our computer . For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows ® passwords. T o ensure the security of [...]

152 Utilities TOSHIB A PC Dia gnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Refer to the online Help documentatio n within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and[...]

153 Utilities TOSHIB A HDD Pr otection Utility TOSHIBA HDD Protection Utility The TOSHIB A HDD Protection Utility controls your computer’ s hard disk dri ve (HDD) protection feature, which parks the HDD whene ver motion is detected on the computer . Using this utility , you can enable or disable hard disk driv e (HDD) protection, an d set the mot[...]

154 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click Start , Control Panel , Hard ware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Op timize tab of TOSHIB A Assist . The Mouse Properties screen[...]

155 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is the T oshiba con figuration management tool av ailable through th e W indows ® operating system. T o access it: ❖ Click Start , All Programs , TOSH IBA , Utilities , and then HWSetup , or click the TO S HI BA H ar dw are S et ti n gs icon in the [...]

156 Utilities TO S H I B A H a rd w a re S e t u p ❖ Button Setting —Lets you set the conditions for the power button and/or the other buttons (Sample Image) TOSHIB A HWSetup screen - Button Setting ta b options ❖ Display —Allows you to change various default settings for the built-in display When the computer restarts, it remembers the las[...]

157 Utilities TO S H I B A H a rd w a re S e t u p ❖ General —Allows you to vie w the current BIOS version or change certain settings back to their default values ❖ Ke y bo a r d —Allows you to access the wake-on k eyboard function ❖ LAN —Allows you to set networking functions ❖ Illumination— Allows you to set the panel LED and ke y[...]

158 Utilities USB Sleep and Char ge Utility USB Sleep and Charge Utility This utility displays w hether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function. ” It also displays the remaining battery capacity . Starting the USB Sleep and Charge Util[...]

159 Utilities USB Sleep and Char ge Utility ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However , some [...]

160 Utilities USB Sleep and Char ge Utility Enabling USB Sleep and Charge This utility can b e used to enable or disable the “USB Sleep and Charge f unction” group. Check the check box fo r the group to enable the “USB Sleep and Charge function” for the USB port assigned to that group. In the default state, the group is disabled. Power supp[...]

161 Utilities TOSHIB A Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot ke ys (see “Zoom (Display resolu tion)” on page 214 ). Y ou may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ® ❖ Microsoft ® Of f ice ❖ W indo [...]

162 Utilities TOSHIB A Button Support TOSHIBA Button Support TOSHIB A Button Support allows you to customize the Mute and Media buttons . These buttons ar e located on the system control panel on the side of the keyboard. T o access TOSHIB A Button Support: 1 Click the TOSHIB A Button Support icon in the Optimize tab of TOSHIB A Assist . The TOSHIB[...]

163 Utilities TOSHIB A Accessibili ty TOSHIBA Accessibility The TOSHIB A Accessibility utility allows you to use the Fn ke y to create a hot ke y combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sti cky key , meaning you can press it once, r[...]

164 Utilities TOSHIB A eco Utility™ TOSHIBA eco Utility™ The T oshiba eco u tility™ monito rs your power savings from using the eco power plan b y tracking real-time po wer consumption and accumulated savings o ver time. T o access the T oshiba eco utility ™, do one of the following: ❖ Click Start , All Programs , TOSH IBA , Utilities , a[...]

165 Utilities TOSHIB A Service Station TOSHIBA Service Station The TOSHIB A Service Station helps you keep your n e w computer running at its best by notifying you when updated soft ware, firmw are, documentation or other informat ion is av ailable for your computer . The TOSHIBA Service Station will alert you when updates are av ailable, and you c[...]

166 Utilities ConfigF r ee® The TOSHIB A PC Health Mo nitor software does not extend or modify T oshiba's obligatio ns under its standard limited warranty in any way . T oshiba's standard limited warranty terms and limitations apply . ConfigFree ® All references to Bluetooth ® in this section are applicable only if Bluetooth ® is avai[...]

167 Utilities ConfigF r ee® ❖ Click the Conf igFree icon in the notification area, and then click the desired utility . If your computer is not connected to a network, the ConfigFree icon in the notification area is displayed with an “X.” ConfigFree ® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connec[...]

168 Utilities ConfigF r ee® Profile Settings The Prof ile Settings utility lets you save network settings in “profiles . ” ConfigFree ® prof iles are useful for easily switching network settings an d devices. Y ou can swi tch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally[...]

169 Utilities ConfigF r ee® 3 Click Open Settings . The ConfigFree Prof ile Settings windo w appears. (Sample Image) ConfigF ree Pr ofile Settings windo w 4 Click Add to start the Create Prof ile W izard.[...]

170 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter when using your computer are relativ ely easy to identify and solve. Others may require help fro m your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are most lik[...]

171 If Something Goes Wrong Pr oblems when you turn on the computer 2 Click the A pplications tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, c[...]

172 If Something Goes Wrong Pr oblems when you turn on the computer The computer starts but when y ou pr ess a key nothing happens. V erify that the activ e program accep ts text input. T r y clicking your mouse on an area where you can type text and try typing again. Y our computer may be in Sleep mode and hav e a software or resource conflict. Wh[...]

173 If Something Goes Wrong Pr oblems when you turn on the computer The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional e xternal diskette driv e. If there is a diskette in the dri ve, remo ve it and press any k ey to continue . If pressing a ny k ey does not work, p ress Ctrl, Alt , and D[...]

174 If Something Goes Wrong The W indo ws ® operating system is not working 5 V erify that the A C adaptor is th e correct unit for your computer model. The computer may not be abl e to start from an A C adaptor that is rated for less current (amperage) than the computer requires, e ven if the rated v oltage is correct, and the plug fits correctly[...]

175 If Something Goes Wrong The W indo ws ® operating system is not working Using Startup options to fix problems If the operating system fails to start properl y , you may have to change your system’ s configuratio n or verify the startup procedure to fix the problem. T o do this, use the options in the Startup menu. T o open the Startup menu: [...]

176 If Something Goes Wrong The W indo ws ® operating system is not working Internet problems My Internet connection is v ery slow . Many f actors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when ev eryone else is surf ing, your access can be slow) and popularity of th[...]

177 If Something Goes Wrong F ixing a pr oblem with Device Mana ger Fixing a problem with Device Manager Device Manager pro vides a way to check and change the configuration of a de vice. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for ad[...]

178 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memory modu les may cause errors that seem to be hardware or ev en software related. It is worthwhile checking for these firs t: 1 Click Start , and then click the Shut do wn button in the lo wer-right corner of the Start menu. The computer shuts do wn comp[...]

179 If Something Goes Wrong Memory pr oblems The A C power light does not come on when y ou plug in the A C adaptor and power cord/cable. Make sure the A C adaptor and po wer cord/cable are firmly plugged into both the wall outlet and the computer . If the A C po wer light stil l does not come on, check that the wall outlet is working properly by p[...]

180 If Something Goes Wrong K e yboar d pr oblems After a period of time, the battery will lo se its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. T o purchase a new battery pack, see your accessories information included with your com puter , or visit th e T oshiba W eb site at accessories.t[...]

181 If Something Goes Wrong Display pr oblems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’ s po wer cord/cable is f irmly plugged into a working p o wer outlet. ❖ Check that the cable connecting the external monitor to th e computer is fi rmly attached. ❖ T ry adjusting the contras[...]

182 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on y o ur TFT display when yo u turn on y our compu ter . Small bright dots m ay appear on your screen displ ay when you turn on your computer . Y our di splay contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precis[...]

183 If Something Goes Wrong Disk or storag e drive pr oblems 6 Y ou can choose one or both options: ❖ Automatically f ix f ile system er rors ❖ Scan for and attempt reco very of bad sectors 7 Click Start . Error- checking tests and repairs the storage driv e. Y our hard disk seems very slow . If you hav e been using your computer fo r a long ti[...]

184 If Something Goes Wrong Optical drive pr oblems Optical drive problems Y ou cannot access a disc in the driv e. If the optical dri ve is an e xternal driv e, make sure that the driv e’ s cable is properly connected to the computer . Make sure the tray that holds the optical disc is closed properly . Press gently until it clicks into place. Op[...]

185 If Something Goes Wrong Sound system pr oblems The disc will not come out of the dri ve when y ou click the eject button on the scr een. Press the b utton on the optical dri ve itself. Fo r additional information see “Y ou press the disc eject button, b ut the dri ve tray does not slide out. ” on page 184 . Sound system problems No sound is[...]

186 If Something Goes Wrong Expr essCar d ® pr oblems Resolving ExpressCard ® problems Here are some common problems and their solutions: The slot appears to be dead. Expr essCards ® that used to work no longer work. Check the ExpressCard ® status: 1 Click Start , Control Panel , System and Security , and then under System , click Devic e Manag[...]

187 If Something Goes Wrong Printer pr oblems Hot swapping (r emoving one Exp ressCard ® and inserting another without turning the computer off) fails . Follo w this procedure before you remov e an ExpressCard ® : 1 Prepare the card for remov al by clicking on the Show hidden icons button ( ), if necessary , in the notification area and then sele[...]

188 If Something Goes Wrong W ireless networking pr oblems Run the printer’ s self-test to check for any problem w ith the printer itself. Make sure you installed the proper printer dri vers as sho wn in “Setting up a pri nter” on page 82 or in the instructions that came with the printer . Y ou may ha ve connected the printer while the comput[...]

189 If Something Goes Wrong W i r eless networking pr oblems T o determine if your computer has an internal Wi-Fi ® adapter , check the device list in Device Manager (part of the Windows ® Control Panel, System and Security). Some T oshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi ® adapter .[...]

190 If Something Goes Wrong D VD operating pr oblems ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CA T5 Ethernet patch cable (sold separately) into you r computer's RJ45 Ethern et port. If your connection problem disappears, the problem lies in th e Wi - F i ® part of your network. ❖ If you ha[...]

191 If Something Goes Wrong Develop good computing habits A blank scr een appears while watching a D VD-R OM movie or title. Change the setting for when to tu rn off the display using the following steps: 1 Click Start , Control Panel , System and Security , and then Po wer Options . 2 Click Choose whe n to tur n off the di splay in the left pane. [...]

192 If Something Goes Wrong Develop good computing habits If you hav e installed your own programs, you should back up these programs as well as your data file s. If something goes wrong that requires you to reformat your inte rnal storage dri ve and start again, reloading all your programs and data files from a backup source will sa ve time. Read [...]

193 If Something Goes Wrong Develop good computing habits 2 In the left pane, clic k System protection . The System Protecti on tab of th e System Properties windo w appears. 3 Click Create... 4 In the input field, enter a name that is descripti ve enough to be easily understood in the future, such as “Before installin g Brand X Accounting app. ?[...]

194 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most v aluable component of y our computer system is the data you create and store on its internal storage drive. Since problems with either hardware or softw are can make the data inacces sible or ev en de[...]

195 If Something Goes Wrong Develop good computing habits ❖ Create a restore point (refer to “Sa ving system configuration with restore points” on page 192 ). Before i nstalling anything, use the System Restore utility to set a restore point (see the section titled restore p oints). If anything goes wron g, you will then be able to easily res[...]

196 If Something Goes Wrong Develop good computing habits Cannot use the “USB Sleep and Char ge function. ” ❖ The setting of “USB Sleep and Charge function” may be Disabled. Change the setting to Enabled. ❖ Some external devices may not be able to use the “USB Sleep and Charge function. ” In this case, please try one or more of the [...]

197 If Something Goes Wrong If you need further assistance If you need further assistance If you have follo wed the recomm endations in this chapter and are still having problems, you may n eed additional techni cal assistance. This section contains the step s to take to ask for help. Before you contact T oshiba Since some problems m ay be related [...]

198 If Something Goes Wrong Other T oshiba Internet W eb sites ❖ Name and version of the program in volv ed in the problem along with its i nstallation media ❖ Information about what you were doin g when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the T o shiba Customer Support Center: W ithi[...]

199 If Something Goes Wrong T oshiba’ s worldwide of fices For more information on additional T osh iba worldwide locations, please visit: www .toshi ba.co.jp/ index. htm . Latin America and Caribbean T o shiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (wit hin the US) 949-859-4273 (outsi de of the US[...]

200 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and TO SHIB A Cards prov ide a quick way to modif y selected system functions and to launch applications. There are two types of T OSHIB A Cards: Hot K ey Cards and Application Cards. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ M[...]

201 Hot Keys /TOSHIBA Ca rds Hot K e y Car ds 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . The Cards appear when you press the Fn key . Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. Hot keys have a legend on the key indicating the option o[...]

202 Hot Keys/TOSHIBA Cards Application Car ds 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: TOSHIB A Assist For more information, refer to “TOSHIB A Assist” on page 141 . TOSHIB A HDD Protection utility For more information, refer to “TOSHIB A HDD Protection Utility” on page 15 3 . PC D[...]

203 Hot Keys /TOSHIBA Ca rds Application Cards 5.375 x 8.375 ver 2.3 Not all functions are supported on all models. Using the Application Cards T o launch an application using the Application Cards: 1 Press and hold the Fn ke y . The TOSHIB A Cards display at the top of the screen. (Sample Image) TOSHIB A Car d display 2 Click the “stacked” car[...]

204 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Card Case The Card Case feature allo ws you to choose which cards appear in the Application Card d isplay (see “Using the Appl ication Cards” on page 203 ). T o use the Card Case: 1 Click Start , All Programs , TOSH IBA , Utilities , and then Settings for Flash Cards . (Sample [...]

205 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Volume Mute or Fn + This TOSHIB A Card or hot ke y enables/disables volume mute on your computer . When volume mute is enabled, n o sound will com e from the speakers or headphones. Selecting this Card or pressing the hot ke y displays the following options: (Sample Image) V olum[...]

206 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Lock (Instant security) The Fn + F1 hot key function acti v ates instant security . The user logon screen will appear and a us er with a valid account will need to log back on to gain access to the computer . or Fn + This TOSHIB A Card or hot ke y blanks the display . Selecting thi[...]

207 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIB A Card or hot ke y displays the power plans and cycles through the power plans. The properties of each po wer plan, and the po wer plans that are displayed by this function, are set in the Power Options window . Selecting this Card or pressing the h[...]

208 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIB A Card or hot k e y places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mode” on page 89 . Selecting this Card or pressing the hot key displays the following options: (Sample Image) S[...]

209 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIB A Card or hot k e y places the computer into Hibernatio n mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernatio n mode” on page 87 . Selecting [...]

210 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or Fn + This TOSHIB A Card or hot ke y cycles through the power - o n d i s pl a y o p t i o ns (only the first option is av ailable when you do not have an external monitor attached) (the last option is available only if you are in Ex tended Display Mode). [...]

211 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all m odels. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Buil[...]

212 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIB A Card or hot ke y enables/disables th e optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the Wi-Fi ® module. ❖ Bluetooth ® enabled—Enables just the[...]

213 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling the T ouchPad™ or Fn + This TOSHIB A Card or hot ke y enables/disables th e T o uchPad™. For more information on using the T ouchPad, see “Using the T o uchPad™” on page 73 . Selecting this Card or pressing the hot ke y displays the following optio[...]

214 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Zoom (Display resolution) or Fn + [ Space bar ] This TOSHIB A Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Scr een r esolution options Cycle through the screen resolu tions, then select the de[...]

215 Hot Keys /TOSHIBA Ca rds Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot ke y t urns th e TOSHIB A Z o om in g Utility to zoom out. Fn + This hot ke y turns the TOSHIBA Zooming Utility to zoom in.[...]

216 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v arious parts of the world. USA UL ap prove d Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A appro[...]

217 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this user’ s guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-R OM compact disc read-only memory CD-R W compact disc rewrite memory CMOS com[...]

218 Glossary DOS disk operating system DPI dots per inch DSTN dual supertwist nem atic DV D digital versatile (or video) disc DV D - R O M digital versatile (or video) disc read-only memory ECP enhanced cap abilities port EPR OM erasable programmable read-only memory eSA T A external Serial Advanced T echnology Attach ment FAT f ile allocation tabl[...]

Glossary 219 RFI radio frequency interference RO M read-only memory RT C real-time clock SCSI small computer system interface SD Secure Digital SDRAM synchronous dynamic ran dom access memory SRAM static random access memory SSD Solid State Driv e SVGA super video graphics adapter TFT thin film transistor USB universal s erial bus URL uniform resou[...]

220 Glossary application — A computer program that yo u use to perform tasks of a specific type. Applications includ e wo rd processors, spreadsheets, and database management systems. See also pro gram . B backup — A copy of a file, usually on a remo vable disk, k ept in case the original file is lost or damaged. basic input/o utpu t system (BI[...]

Glossary 221 CD — An individual compact disc. See also CD-R OM. CD-R OM (compact disc r ead-only memory) — A form of high- capacity storage that uses laser opt ics instead of magnetic means for reading data. See also CD . Compare DV D - RO M . central processing unit (CPU) — The chip that functions as the “brain” of the computer . It take[...]

222 Glossary cursor — An on-screen symbol (usually a flas hing verti cal line) that indicates the position where charact ers will appear when you enter data. D default — The setting selected by a program when the user does not specify an alternati ve setting. device — A component attached to the computer . Devices may be external (outside the[...]

Glossary 223 document — Any file created with an application and, if sa ved to disk, gi ven a name by which it can be retrie ved. See also fil e . double-click — T o press and release the pointing device’ s primary button rapidly twice without moving the pointing device. In the W indows ® operating system, this refers to the pointing device?[...]

224 Glossary F fil e — A collection of related information, sav ed on disk with a unique name. A file may be a program, information used by a program, or a document. See also docum ent. f ile allocation table (F A T) — The section of a s t o r a g e d r iv e that keeps track of the location of stored files. fil e n am e — A set of charact ers[...]

Glossary 225 Hibern ation — A feature of many T oshiba computers that saves to the i n t e r n a l s t o r a g e d r iv e the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer w as turned off. See [...]

226 Glossary liquid crystal di splay (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter o ver the electrodes permits only non-polarized l[...]

Glossary 227 N network — A collection of computers a nd associated de vices that are connected by communications facilities. A network allows you to share data and peripheral de vices, su ch as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer scre en, in which each pixel of e very li[...]

228 Glossary Plug and Play — Generally , refers to the computer’ s ability to automatically configure itself to work with periph eral devices. When capitalized, refers to a sta ndard that, when followed by a device manufacturer , allo ws a computer to conf igure itself automatically to work with the device. pointer — An icon (usually an arrow[...]

Glossary 229 res ta r t — Synonymous with reboot. T o reset the computer by reloading the operating system without tu rn ing the computer off. See also boot . RJ11 — A modular connector used o n most U.S. telephone systems an d direct-connect modems. The RJ11 co nnector is a 6-wire connector . R OM (read-only memory) — Non-v olatile memory th[...]

230 Glossary system prompt — The symbol (in the MS-DOS ® operating system, generally a driv e letter follo wed by a “greater than” sign) indicating where users are to enter commands. T TFT display — See active-ma trix display . U universal serial bus (USB) — USB is a serial b us that supports a data transfer rate of up to 4 80 Mbps (480 [...]

231 Index A A C adaptor 46 A C power (DC-IN) connecting adaptor 47 A C power light 46 Alt ke ys 96 Application Cards 202 audio fil e s 134 audio features 134 B backing up files 95 battery Call2Recycle™ 125 changing 120 charge indicator light 48 , 114 charge not lasting 179 charging 48 , 113 conserving power 117 disposal 125 installing 12 0 , 122 [...]

232 Index communications set up 130 computer caring for 92 cleaning 92 moving 93 non-system disk or disk error message 173 not accessing disk driv es 172 running on battery power 110 setting up 45 , 53 warning resume failure messag e 172 computer lock 93 computing tips 94 ConfigFree® 166 Connectivity Doctor 167 profile settings 168 starting 166 co[...]

233 Index checklist 185 computer stops working 186 errors 187 hot swapping fails 187 inserting 136 not recognized 187 removing 136 ExpressCard® problems 185 slot appears dead 186 ext e rn al monitor not working 181 mouse 81 exte rnal display de vice RGB port 77 external display , adj usting 81 F F A T (File Allocation T able) 182 file extensions 1[...]

234 Index URL address not found 176 using 131 Internet Service Providers ISPs 132 K keyboard character keys 96 function keys 96 hot keys 215 not working 172 special W indo ws® keys 97 troubleshooting 180 using 95 keyboard, e xternal 81 L light AC p o w e r 46 dri ve in-use indicator 104 lock computer , using 93 M main battery changing 120 installi[...]

235 Index port RGB 77 power computer will not start 171 connecting cable to A C adaptor 47 cord/cable 47 cord/cable connectors 216 energy-sa ving features 110 problem solving 178 turning on 50 power b utton 50 po wer plan hot key 119 power plans 118 power source connecting 47 po wering do wn using Hibernate 87 using Sleep 89 precautions 43 printer [...]

236 Index R real-time clock (R TC) battery 111 recording sounds 134 recording sounds 134 recycle bin icon 128 registering computer 51 removing DV D with computer of f 109 with computer on 108 ExpressCards® 136 main battery 121 memory module 58 running the computer on battery power 110 S safety computer 12 6 disposing of batteries 125 icons 40 prec[...]

237 Index TOSHIB A PC Diagnostic T ool Utility 152 TOSHIB A PC Health Monitor 165 TOSHIB A Service St ation 165 TOSHIB A Zooming Uti lity 161 T o uchPad™ adjusting setting s 76 disabling 77 enabling 77 using 73 trav eling tips 126 troubleshooting D VD player general problems 190 external keyboard 180 keyboard 180 optical driv e 184 turning on the[...]