Toshiba Z830 manual

[CONFIDENTIAL] Toshiba Personal Computer PORTEGE Z830 Satellite Z830 Maintenance Manual First edition October 2011 TOSHIBA CORPORATION File Number 960-883[...]

ii PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL] Copyright © 2011 by Toshiba Corporation. All right s reserv ed . Under t he copyright laws, th is manual cannot be reproduced in any form without the prior written pe rmission of Toshiba. No patent liability is assumed with respect to t he use of the information con[...]

PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL] iii Preface This maintenance manual describes how to pe rform hardware servic e maintenance for the Toshiba Personal Computer satelli te PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Series The procedures described in this manual are intended to help s[...]

iv PORTEGE Z830 Satellite Z830 Series Maintenan ce Manual (96 0-883) [CONFIDENTIAL] The manual is divided into t he following par ts: Chapter 1 Hardware Overview describes the Qosmio F60 Series system unit and each FRU. Chapter 2 Troubleshooting Procedur es ex plains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes[...]

PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL] v Conventions This manual uses the following formats t o describe, identify, and highlight terms and operating procedures. Acrony ms On the first appearan ce and whenever nece ssary for clarificatio n ac ronyms are enclosed in parentheses following their defini tion. Fo[...]

vi PORTEGE Z830 Satellite Z 830 Series Ma intenance Manua l (96 0-883) [CONFIDENTIAL] Table of Contents Chapter 1 Hardware Overview 1.1 Features ............. ............. ............. .............. ............. ............. .............. ............. ........ ... .... 5 1.2 System Unit Block Diagram ............. ............. .............[...]

PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL] vii Chapter 2 Troubleshooting Proced ures 2.1 Troubleshooting ............. ............. .............. ............. ............. .............. ............. ............ 2 -6 2.2 Troubleshooting Flowchart .... ............. .............. ................ .........[...]

viii PORTEGE Z830 Satellite Z 830 Series Maintenance Manual (960-883) [CONFIDENTI AL] 2.10 LAN Troubleshooting ............ ............. ................ .............. ............. ................ .......... 2-47 2.10.1 Procedure 1 Diagnostic Test Program Execut ion Check ....... ................ .................. 2-47 2.10.2 Procedure 2 Conne[...]

PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL] ix Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ....................... ... ............. ............. .............. .. .............. ............. .... 3-7 3.1.1 Diagnostics menu .............. ............. ............. .............. ............. ....[...]

x PORTEGE Z830 Satellite Z830 Series Main te nance Manual (960-883) [CONFIDENTIAL] 3.22.1 Function Description ........... .............. ............. ................ ............. .............. ............. .. 3- 57 3.22.2 Operations ........... .............. ............. ............. .............. ............. ............. .............[...]

PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL] xi 3.34.5 System Utility Menu .............. ................ ............. .............. ................ ............. ........ 3-110 3.34.6 Details of Each Test Function ..... ... ............. .............. .. .............. ............. ... ............. 3-116 3[...]

xii PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-88 3) [CONFIDENTIAL] 4.14 LCD......... ............ ............. ............ ............ .......... ............. ............ ............. ............ . ... 4-55 4.15 Wi rele ss LAN an ten na/3G antenna/Camera m odule................ .............. ................. 4-64 4.16 Hing[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-1 Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-2 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883)[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-3 Chapter 1 Contents Chapter 1 Hardware Overview ............... .............. ............. ............. .............. ............. ....... 1 1.1 Features .......... ............. .............. ............. ............. .............. ....[...]

1 Hardware Overview 1-4 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Figures Figure 1-1 Front of the comp uter ...... ............. .............. ............. ................ ............. .............. .... 9 Figure 1-2 System unit conf igurat ions ...... ............. .............. ............. ............[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-5 1.1 Features The Toshiba PORT EGE Z830 Satel lite Z830 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complement ary Metal-Oxide Semiconductor (CMOS) technology extensively to pro vide compact size, minimum weight, lo[...]

1 Hardware Overview 1-6 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Chipset Toshiba PORTEGE Z830 Satell ite Z830 Series computer is Equipped with Intel Cou gar Point QM67 (AMT model) or HM65 (Non-AMT model).  VGA Controller The PC comes in with one of the fo llowing types:  The internal gra phi cs co ntrolle[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-7  Batterie s The computer has two batter ies: a recharge ab le Lithi um-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory.  Universal Serial Bus (USB2.0) Two Universal Serial Bus ports, which comply to[...]

1 Hardware Overview 1-8 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883)  Sound system The sound system is equipped with the fol lowing features:  Stereo speakers  Built-in microp hone  Stereo headphone jack  External microphone jack  External Headphone jack  Internal LAN The computer has built-in [...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-9 Figure 1-1 Front of the computer[...]

1 Hardware Overview 1-10 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883) The system unit co nfiguration is show n in f i gu re 1-2 Figure 1-2 System unit configurations[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-11 1.2 System Unit Block Diagram Figure 1-3 is a b lock diagram of the system uni t. Figure 1-3 System unit block dia gram[...]

1 Hardware Overview 1-12 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883) The system unit is composed of the following major components:  Microprocessor The Toshiba PORTEGE Z830 Satellite Z830 Series computer is equipped with an Intel ® Processor. The PC co mes in with one of th e following speeds: Intel (Sanday B[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-13  Chipse t (1)HM65 (Non-AMT) (2)QM67 (AMT) ・ 989-ball 25×25mm FCBGA Package  VGA Controller The PC comes in with one of the fo llowing types:  The internal gra phi cs co ntroller in Intel Proce ssor (Core i*) is used..  LAN Contro[...]

1 Hardware Overview 1-14 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883)  WLAN/Bluetooth combo Atheros 802.11(b/g/n) WB195-HMC w/ BT V3.0+HS Intel a/g/n(2x2) RP2 MOW-HMC w/ BT V3.0+EDR  3G  One PCI Express Mini Card slot1(Half size) HSPA 3G HSPA (H5321gw) Ericsson made  USB I/F connection  SD Media Con[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-15  Product made from Liteon for 1.3M (HD)  Other chips  Clock generato r ： ICS9LVRS394CKLFT (Made by Integrated Device Technology)  EC/KBC ： MEC1609-PZP(REVISION.D) (Made by standard micro system)  PSC: TMP86FS49BUG (m ade by T[...]

1 Hardware Overview 1-16 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883) 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-perfo rmance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2H D disk s. The FDD is shown in figure 1-4. The specific ations for the FDD ar[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-17 1.4 mSATA SSD Some models are equipped with an mSATA ™ (mini SATA) type "Solid State Drive (SSD)" instead of a ha rd disk drive. The computer supports a 64GB and 128GB. The specification s of mSATA SSD are listed by the t ab le 1-4.[...]

1 Hardware Overview 1-18 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883) 1.5 Keyboard The computer's keyboard layouts are compatible with a 104/105 -key enhanced keyboard - by pressing some keys in combination, all of th e 104/105-key enhanced keyboard functions can be performed on the computer. Figure 1-6 is a [...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-19 1.6 TFT Color Display The TFT color display consists of 13.3- inch HD LCD module. 1.6.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,366 x 768 resol[...]

1 Hardware Overview 1-20 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883) 1.7 Power Supply The power supply supplies many different volt ag es to the system board and performs the following funct ions: 1. Judges that the DC power supply (AC ad apter) is connected to the computer. 2. Detects DC output and circuit malfu[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-21 Table 1-4 Power sup ply output rating[...]

1 Hardware Overview 1-22 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883) 1.8 Batteries The computer has three types of batteries as follows:  Main battery pack  RTC batter y The battery specifications are listed in Table 1-9 Table 1-5 Battery specifi cat ions Battery name Material Ou tput vol ta ge Capacity Mai[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-23 1.8.2 Battery Charging Control Battery charging is controlled by a pow er supply microprocessor. The microproce ssor controls whether the charge is on or o ff and detects a full charge w hen the AC adaptor an d battery are attached to the com p[...]

1 Hardware Overview 1-24 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883)  Data preservation time When turning off the power in being char ged fully, the preservation time is as following Table 1-1 1. Table 1-7 Data preservation time Condition preservation time Standby About 4 days (8Cell 47 Wh) Shutdown About 90 d[...]

1 Hardware Overvi ew PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] 1-25 1.9 AC Adapter The AC adapter is also used to charge the bat tery. Table 1-13 list s t he AC adapter specifi cations. Table 1-9 AC ada pter specifications Parameter Specificat ion G71C000AR 210 G71C000AT210 (2-pin) G71C000AS 110 G71C000AU 11 0 [...]

1 Hardware Overview 1-26 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series M aintenance Manual (960-883)[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-1 Chapter 2 Troubleshooting Procedures[...]

Troubleshooti ng Procedure s 2-2 PORTEGE Z830 Satellite Z830 Series Maintena nce Manual (960-883) [CONFIDENTIAL] 2[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-3 Chapter 2 Contents 2 2-2 2.1 Troubles hooting .............. ............. ............. .............. ............. ................ ............. ...... 2-6 2.2 Troubles hooting Flowchart ............. ............. ............. .....[...]

Troubleshooti ng Procedure s 2-4 PORTEGE Z830 Satellite Z830 Series Maintena nce Manual (960-883) [CONFIDENTIAL] 2.8 .2 Proc e dure 2 Connec tor Chec k and Repl acem ent Check ............ ... ...... 2-43 2.9 Displa y Troubleshooti ng .............. ............. .............. ............. ............. ........... ......... 2-45 2.10 LAN Trouble[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-5 Figures Figure 2-1 Troubleshooting flowchar t (1/2) ............ ........................................................ ...... 2-9 Tables Table 2-1 Battery ic on ..................... ... ............. ........... ... .. .............. [...]

Troubleshooti ng Procedure s 2-6 PORTEGE Z830 Satellite Z830 Series Maintena nce Manual (960-883) [CONFIDENTIAL] 2.1 Troubles hooting Chapter 2 descri bes how to determ ine which Fiel d Replacea ble Unit (FR U) in the c omputer i s causing the computer t o malfunction. (The “F RU” m e ans the re placea ble unit in the field.) The FRUs cove red [...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-7 There are f ollowin g two types of connectio ns in the fi gure of boa rd and m odule co nnection in and after 2.3 Power Supply Troubl eshooting. (1) Cable co n nec tion is de scri bed in the fig ure as line. (2) Pin connectio n is des cri[...]

Troubleshooti ng Procedure s 2-8 PORTEGE Z830 Satellite Z830 Series Maintena nce Manual (960-883) [CONFIDENTIAL] 2.2 Trouble shooting Flowchart Use the flowcha r t i n Figure 2-1 as a guid e for determ ini ng which tro ubl eshooti n g pr ocedures to execute. Bef ore going th rough the flo wc hart ste ps, ve rif y the follow i ng:  As k him or he[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-9 Figure 2-1 Troubleshooting flowchart (1/ 2)[...]

Troubleshooti ng Procedure s 2-10 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Figure 2-1 Troubleshooting flowchart (2/ 2) Insert the diagnostic disk into the ODD. Then hold down the C key and start the computer to r un the diagnostic test pr ogram.[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-11 If the diagnosti cs program cannot detect an erro r, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities functio n to c o nfirm whic h diagnostic te st detect[...]

Troubleshooti ng Procedure s 2-12 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 15. If a malfunction is detec ted on the HDMI, pe rf orm the HDMI Tr o ubles hooting Proce d ure s in Secti o n 2. 17[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-13 2.3 Power Supply Troubleshooting The power sup pl y c ontroller co ntr ols m a ny func tio ns a nd compone nts. To de te rm ine if the power supply is funct ioning properly, start with Procedure 1 and continue with the other Procedures a[...]

Troubleshooti ng Procedure s 2-14 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplied from the AC adapter. Blinks orange Power supply malfunction *1 Doesn’t light Any cond i tion other than th ose abov e. *1 When the power supply[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-15 2.3.2 Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indica te s a n error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1”[...]

Troubleshooti ng Procedure s 2-16 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Check 1 Convert the DC IN icon blink p attern into th e hexadecimal error code and compa re it to the tables below. Then go to Check 2. Table 2-3 Error code Error code Where error occurs 1*h DC Power (AC Adapter) 2*h Main battery 3:h 2n[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-17  Main Battery Error code Meaning 22h Main battery discharge current is over 0.5A. 23h Main battery charge current is over 3.1A 24h The compensation value of [0A] is not within the limits from de sign data (± 400mA). 25h Main battery [...]

Troubleshooti ng Procedure s 2-18 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL]  E3V outpu t Error code Meaning 60h E3V voltag e is over 3.96V. 61h E3V voltag e is under 2.81V when the compu ter is powered on. 62h E3V voltag e is under 2.81V when the compu ter is booting up. 64h E3V voltag e is under 2.81V when [...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-19  IGD-PGV output Error code Meaning A0h IGD-PGV voltage is over 1.80V. A1h IGD-PGV voltag e is under 0.00V when the com puter is powered on. A2h IGD-PGV voltage is under 0.00V when the computer is booting up.  VCCSA-P0V output Error[...]

Troubleshooti ng Procedure s 2-20 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL]  Go to Procedur e 3. Check 4 For any other er rors, go to Procedure 5 . 2.3.3 Procedure 3 Connection Check The wiring diagram related to th e power supply is shown below : Any of the connect ors may be d isconnected. Perform Ch eck 1[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-21 2.3.4 Procedure 4 Charging Check Check if the power supply controller ch arges the battery p ack properly. Perform the followin g proced ures: Check 1 Make sure th e AC ad apter is fi rmly p lugged into th e DC IN jack . Check 2 Make sur[...]

Troubleshooti ng Procedure s 2-22 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 2.4 System Boar d Troubleshooting This section des c rib es how to dete rm ine if th e s ystem board is m a lfunctioning or n o t. St art with Pr ocedure 1 and cont inue wit h the ot her proce dures as instructe d. The procedure s descr[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-23 2.4.1 Procedure 1 Message Check When the pow er is turned on, the syst em pe rforms the I nitia l Reli abil ity Te st (IR T) inst alled in the BIOS ROM. The IR T te sts each IC on the sy stem board and initializes it.  If an error mes[...]

Troubleshooti ng Procedure s 2-24 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] If any othe r err or messa ge displays , pe rform Chec k 3. Check 3 The IRT checks th e system b oard. Wh en the IRT d etects an err or, the system st ops or an error m essage appears. If one of t he followin g error messag es (1) thro [...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-25 2.4.2 Procedure 2 Debugging Port Check Check th e D port status by a deb ug port te st. T he tool f or deb ug port te st is s hown be low. Figure 2-1 A set of tool for debug port test 1. Not a Serial Port model should connect a debug po [...]

Troubleshooti ng Procedure s 2-26 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Table 2-4 Debug port error status (1/2) pen ding System BIOS Boot block p rocessing Debug Code BIOS processing outline Target Device IC No. CPU setup CPU IS1050 (CPU ) PCH F000 Boot Block processing start BIOSROM IC3001 /IC300 2 (BIOS R[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-27 Table 2-4 Debug port error status (2/2) System BIOS IRT processing Debug Code BIOS processing outline Target Device IC No. F100 IRT secti o n s tart CPU IS1050 (CP U) F101 Creation of SETUP info rmat ion BIOSROM RAM IC3001/I C3002 ( BIOS[...]

Troubleshooti ng Procedure s 2-28 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] /IC144 0/IC144 1/IC14 51/IC14 51 (RAM) CN1410 (RAM Conn.) F110 Start of VGA initial ization VGA IC1600 (PCH) F111 End of VGA initialization RAM IC1420/IC1 421/IC 1430/I C1431 /IC144 0/IC144 1/IC14 51/IC14 51 (RAM), CN141 0 (RAM Conn.) F[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-29 (RAM) CN1410 (RAM Conn.) F121 Processing before boot RAM IC1420 /IC142 1/IC1430 /IC14 31 /IC144 0/IC144 1/IC14 51/IC14 51 (RAM) CN1410 (RAM Conn.) F12 2 Device proce ssing before boot PCH IC1600 (PCH) F123 - - - F1FF End of I RT pr oc es[...]

Troubleshooti ng Procedure s 2-30 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] NOTE: Status outputted by the test means the last error detected in the debug port test. Check 1 If the D port is status F11Eh o r F120h is d isplayed, go to “HDD Trouble shooting Procedure in Section 2. 6. Check 2 If any other D port[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-31 2.4.3 Procedure 3 Diagnostic Test Program Execution Check Execute th e following tests fro m the Diagno stic Test Menu . These tests che ck the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perfor[...]

Troubleshooti ng Procedure s 2-32 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 2.5 USB FDD Troubleshooting To check if t he US B FDD is m a lfuncti oning or n ot, f ollow th e tr oubles hooti ng pr ocedur es below as instru cted. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnosti c Test Program Execution [...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-33 2.5.2 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostic s Disk (C D) in the OD D, tu rn on th e c o m puter and run the tes t. Ref er to Chap ter 3 , Tests a nd Diagnostics , f or more inform ation abou t the dia [...]

Troubleshooti ng Procedure s 2-34 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 2.5.3 Procedure 3 Connect or Check and Replacement Check USB FDD is connecte d t o USB p ort o n LAN/3G/USB 3.0 boar d or S yst em board. The connection of the ca ble and boa r d may be defe ctive. Otherwise , t he y m ay be faulty. Dis[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-35 NOTE: When checking the conn ection, be sure to check it with care for th e followings. 1. Cable can not be disconnected from the connecto r. 2. Cable i s connected straight to the conn ector. 3. Cable is conn ected all the way seated in[...]

Troubleshooti ng Procedure s 2-36 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 2.6 mSATA SSD Troubleshooting To check if the mSATA SSD is malfunctioning or not, follow the troubleshooting procedures below as instru cted. Procedure 1: Partition Check (Not Used) Procedure 2: Message Chec k Procedure 3: Format Check [...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-37 2.6.2 Procedure 2 Message Check When the pow er is turned on, the syst em pe rforms the I nitia l Reli abil ity Te st (IR T) inst alled in the BIOS R OM. When the test detec ts an error, an error message is displayed on the scre en. Make[...]

Troubleshooti ng Procedure s 2-38 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 2.6.3 Procedure 3 Format Check ( Not Used) The computer’s HD D i s f ormatted using t he DOS FORMAT pr og ra m or the physica l form at program of the test progr am . To form at the HD D, start w it h Check 1 bel ow and perf orm the o[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-39 2.6.4 Procedure 4 Diagnostic Test Program Execution Check The HDD test prog ram is sto red in the Di agnos tics Disk (CD). Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more inf [...]

Troubleshooti ng Procedure s 2-40 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 2.6.5 Procedure 5 Connect or Check and Replacement Check The mSATA SSD m ay be d isc onnected, or t he mSATA SSD or sys te m board may be damaged. Disa ssem ble the compute r following the steps des cribed in Chapt er 4, Repl acement Pr[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-41 2.7 Key board Troubleshooting To check if the computer’s keyboard is m alf unctioning or not, follow the troublesh ooting procedure s below a s instr ucted. Procedure 1: Diagnosti c Test Program Execution Check Procedure 2: Conne ctor [...]

Troubleshooti ng Procedure s 2-42 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] If the connection is loo se, reconnect firmly and repeat Procedure 1. If the proble m still occurs, go to Check 2. Check 2 Keyboard ma y be fa ul ty. Repla ce it with a new one f oll owing the inst r uctions in Chapter 4, Replac ement P[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-43 2.8 Touch pad Troubleshooting To check if the computer’s touch pad is malfu nctioning or not, fol low the troubleshooting procedure s below a s instr ucted. Procedure 1: Diagnosti c Test Program Execution Check Procedure 2: Conne ctor [...]

Troubleshooti ng Procedure s 2-44 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Check 2 Touch pod or the FPC ma y be faulty. Repla ce it with a new one f ollowing the instructi on s in Chapter 4 , Replacem ent Pr ocedure s . If the problem still occurs, per f orm Che ck 3. Check 3 Touch Pad/LE D boar d or the FPC m[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-45 2.9 Display Troubleshooting This section des c rib es how to dete rm ine if th e c omputer’s dis play is functioni ng properly. Start with Procedure 1 and continue with the other procedures as in structed. Procedure 1: Diagnosti c Test[...]

Troubleshooti ng Procedure s 2-46 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Procedure 3 Replacement Check The LCD mod ule and sys tem boar d are connec ted to display c ircuits. Any of these compone nts may be dam age d. Refer to C hapter 4 , Repl aceme nt Procedur es. Check 1 Repl ace the LCD cable with a new [...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-47 2.10 LAN Troubleshooting To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting procedure s below a s instr ucted. Procedure 1: Diagno stic Test Program Execution Check Procedure 2: Con nector Check and Rep[...]

Troubleshooti ng Procedure s 2-48 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Check 3 LAN/3G/USB 3. 0 b oard or the FPC may be fault y. Re place it with a new o ne following the instruct i ons in Chapter 4, Replaceme nt Procedur es . If the problem still occurs, perform Check 4. Check 4 System boar d may be fa ul[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-49 2.11 Wireless LAN or Wireless LAN +Bluetooth Trouble shooting To check if the com puter’s Wirele ss LAN is m a lfunctioning or not, follow the troubleshoo ting procedure s below a s instr ucted. Also in a wireless LAN +Bluetooth module[...]

Troubleshooti ng Procedure s 2-50 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Check 1 Make su re PCI-E Mini-Card (Wirel ess LAN or Wireless LAN/Bl ue to oth Combo card) is firmly conn ected to the CN2600 on the syst em board. If th e connection is loose, con ne ct it firmly and pe rform P roc edure 1. If the prob[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-51 2.12 Sound Troubleshooting To check if the so und function is malfun ctioning o r not, follow th e troubleshooting proc edures below as instru cted. Procedure 1: Diagno stic Test Program Execution Check Procedure 2: Connector C heck Proc[...]

Troubleshooti ng Procedure s 2-52 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 2.12.3 Procedure 3 Re placement Check  If headphone does not work prop erly, perform check 1.  If external micr ophone does not wor k properly, perfo rm check 2.  If internal microphon e does not work properly, perform check 3.[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-53 2.13 SD Card Slot Troubleshooting This section des c rib es how to dete rm ine if th e c o mputer' s SD Car d f unctions a r e fu n ctioning properly. Pe rform the s teps below starting with Pr ocedure 1 a nd continuing with the ot [...]

Troubleshooti ng Procedure s 2-54 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 2.14 Fingerprint sensor Troubleshooting CAUTION : To delete the ac count for co nfirming th e finger print ope ration, it is neces sary to log on by the account with the manag ement authori ty. If the password has been set to log o n, a[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-55 Procedure 1 Setting Window s Log-ON password 1. Open [User Accoun t] from [Co ntrol Pane l]. 2. Click [User Account]. 3. Click the icon of the acc ount (user’s name) t hat you want to set th e password. 4. Click “Creat e Account”. [...]

Troubleshooti ng Procedure s 2-56 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] 7. When the Store to Senso r scre e n is displayed, c heck Store fi n ge r print to Sensor. Clic k Finish to complete fingerprint regi stration. Procedure 3 Authentication of fingerprint 1. Turn on t he com puter to start up Windows. 2.[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-57 Procedure 4 Connector Ch eck and Replacement Check The connec tion of th e cable and board may be d efectiv e. Otherwise, they may be faulty. Disassemble the c omputer following the steps described in Cha pter 4, Replacement Procedures ,[...]

Troubleshooti ng Procedure s 2-58 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Check 3 Touch Pad/LE D boar d or the FPC may be fault y. Re place it wit h a new one following the instruct i ons in Chapter 4, Replaceme nt Procedur es . If the problem still occurs, perform Check 4. Check 4 System board may be fault y[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-59 2.15 Web camera Tr oubleshooting To check if the com puter’s web camera is m alfunctioni ng or not, follow th e troubles hooting procedure s below a s instr ucted. Procedure 1: Check on Wind ows OS Procedure 2: Conne ctor Check and Rep[...]

Troubleshooti ng Procedure s 2-60 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Check 2 If web camera does n ot wor k properl y (the im age from a web cam e ra ca nnot be displayed. ), web came ra m ay be faulty. Replac e it with a new one followi ng the steps in Chapter 4 , Replaceme nt Proced ur es. If the pr obl[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-61 2.16 3G Troubleshooting This section des cribes how to de term ine if the co m puter’s 3G is f unctioni ng properly. Perform the ste ps be l ow starting with Procedure 1 an d co n ti nuing with the other pro ce dures as required. Proce[...]

Troubleshooti ng Procedure s 2-62 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Procedure 2 Replacement Check k The 3G wiring diagram is shown below: The 3G antenna , 3G card and th e system bo ard are conne cted to the circuits. Any o f these compone nts may be dam age d. Refer to C hapter 4 , Repl aceme nt Proced[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-63 2.17 HDMI Troubleshooting To check if the computer ’s HDMI is m alf uncti oni n g or not, follow the trouble sh oot ing procedure s below a s instr ucted. Procedure 1: Check on HDMI TV Procedure 2: Conne ctor Check and Replaceme nt Che[...]

Troubleshooti ng Procedure s 2-64 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Note: ■ When you connec t a televisi o n or ex ter nal monitor to the HDMI port, the disp la y output device is se t to HDMI. ■ When you unpl ug the HDMI ca ble and re- p lu g it, please wa it at lea s t 5 seconds be f ore you re-pl[...]

Troubleshooting Procedu res PORTEGE Z830 Satellite Z830 Series Maintenance Man ual (960-883) [CONFIDENTIAL] 2-65 Select HD Format To select the display mode, follow the steps as detailed below: 1. Click Start an d clic k Control Panel. 2. Click App earance and Person alization. 3. Click Display. 4. Click Change displa y se tt ings. 5. Click Advance[...]

Troubleshooti ng Procedure s 2-66 PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960- 883) [CONFIDENTIAL] Check 3 HDMI TV cable m ay be dam aged. Re place it with a ne w o ne f ollowing the instructi ons in Chap t er 4 , Replacement Procedures . If the problem still exists, per f orm Che ck 4. Check 4 HDMI TV may be dama ge d. Replace it wi[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CON FIDENTIAL] 3-1 Chapter 3 Tests and Diagnostics[...]

Tests and Diagnosti cs 3-2 [CONFIDENTIAL]) PORT EGE Z830 Satellite Z830 Series Maintenan ce Manual (960-883) 3[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CON FIDENTIAL] 3-3 Chapter 3 Contents 3 3-2 3.1 The Diagnostic Test .................. ............. ............. .............. ............. ............. .............. . 3-7 3.1.1 Diagnostics menu ................ ..........................................[...]

Tests and Diagnosti cs 3-4 [CONFIDENTIAL]) PORT EGE Z830 Satellite Z830 Series Maintenan ce Manual (960-883) 3.21.2 Operations ........... ............. ............. .............. ............. ............. ............. 3-56 3.22 Log Utilities .............. ............. ............. .............. ............. ............. .............. .[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CON FIDENTIAL] 3-5 3.34.2 Starting T&D .... ............. .............. ................ ............. ............. ............. 3-98 3.34.3 System Inform ation Menu ................ ................ ............. .............. ....... 3-99 3.34.4 Test [...]

Tests and Diagnosti cs 3-6 [CONFIDENTIAL]) PORT EGE Z830 Satellite Z830 Series Maintenan ce Manual (960-883) Tables Table 3-1 Subtest nam es (1/2) .......... ............. .............. ............. ............. .............. ............. .. 3-2 0 Table 3-2 Error codes and error st atus names (1/3) ............. ............. ............. ...[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CON FIDENTIAL] 3-7 3.1 The Diagnostic Test This ch apter explain s how to use the D iagnostic Test progra ms to te st the fu nctions of the computer’s hardware modules. If Diagnostic Disks (CD) is in serted in Optical disk drive, it will st art in the f ollow[...]

Tests and Diagnosti cs 3-8 [CONFIDENTIAL]) PORT EGE Z830 Satellite Z830 Series Maintenan ce Manual (960-883)  DIAGNOSTIC TEST  ONLY ONE TEST  HEAD CLEANING  LOG UTILITIES  RUNNING TEST  FDD UTILITIES  SYSTEM CONFIGURATION  POWER OFF The DIAGNOSTIC TEST MENU contain s the following functional te sts:  SYSTEM TEST  MEMOR[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CON FIDENTIAL] 3-9  A USB cable (USB test)  LAN wraparound connector (LAN test)  RGB wraparound connector (Expansio n test)  Module cable an d RJ11 connector checker (Modem test)  Headphones (Sound test)  A microphone (Sound test)  A PC for[...]

Tests and Diagnosti cs 3-10 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.2 Executing the Diagnostic Test To start the Re pair test pro gram, follow the se steps: Step 1: Insert the Repair test prog ram disk in the Optical disk drive. Step 2: Turn on the computer while pressing F12 key. Step 3: chose ODD on the[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-11 Procedure 3: The check and update of EC/KBC information The EC/KBC version of a computer is ch ecked, and when it is not the latest version, it updates. The following menu is displayed on a screen. When the EC/KBC update is needed. Check upda[...]

Tests and Diagnosti cs 3-12 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) After the work for procedures 1-3 is completed, the following test program menu is displayed. Repair test program 1. DMI Ent ry utility 2. Repair Heatrun ( T&D) 3. Repair Main (T&D ) 4. BIOS (VX.XX) it is th e latest 5. EC/KBC (VX.X[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-13 3.2.1 Diagnostics menu ( T&D) Set the highlight bar to 3 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 -[...]

Tests and Diagnosti cs 3-14 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-15 Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following m essage will appear: SYSTEM TEST NAME X X XXXX x xxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : X[...]

Tests and Diagnosti cs 3-16 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left ar row keys to move the cursor to the desired option and press Enter . Select ing YES of ERROR STOP stops the test program when an error is foun[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-17 3.3 Setting of the hardware configuration To execute this program, input 1 in the startup menu. Then press Enter to select the (1)- DMI Entry utilit y. The H/W initial informatio n setting tool consists of four subtest s. Input the number you[...]

Tests and Diagnosti cs 3-18 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 7. “Create DMIINFO T XT (Y/N)?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) After completion of [...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-19 3.4 Heatrun Test To execute this program, press 2 , Repair Heatrun an d press Enter in the startup menu, press Enter . After select ing this test , the same subtests a s 3.23 RUNNING TEST i s executed successively. For more details on the pro[...]

Tests and Diagnosti cs 3-20 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.5 Subtest Names Table 3-1 lists the subt est names for each test pr ogram in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Te st Name Subtest No. Subte st Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quic[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-21 Table 3-1 Subtest names (2/2) No. Te st Name Subtest No. Subte st Name 6 PRINTER [Not supported] 01 02 03 Ripple patt ern Function Wraparound 7 ASYNC [Not supported] 01 02 03 FIR/SIR Point to point (send) FIR/SIR Point to point (receive) Wrap[...]

Tests and Diagnosti cs 3-22 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.6 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, pres s Enter and follow the directions on th e screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum Th[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-23 If the CPU supports Gerserville (SpeedStep ), this Subtest checks that the CPU operating clock sp eed can be change d. If the CPU does not support Gerservill e (SpeedStep), the following message is displayed and the test is ended. This chip i[...]

Tests and Diagnosti cs 3-24 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) To test the cache m emory, a pass-thr ough write-read comparison of ‘5Ah’ data is run repeatedly t o the test area (‘7000’: ‘Pr ogram’ size to ‘7000’: ‘7FFF’ (32 KB)) to check the hit-miss ratio (on/off status) for CPU c[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-25 3.7 Keyboard Te st To execute the Keyboard Test, select 3 fr om the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key [...]

Tests and Diagnosti cs 3-26 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.8 Display Test To execute the D isp lay Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/wr[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-27 Subtest 04 Gra dation & Mode test for VGA This subtest displays grad ations for following modes. To change t he mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 11[...]

Tests and Diagnosti cs 3-28 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” pattern s. HHHHHHHHHHHHHHH HHHHHHHHHHHH HHHHHHHHHHHHHHHH HHHHHHH HHHHHHHHHHHHHHH HHHHHHHHHHHH HHHHHHHHHHHHHHHH HHHHHHH HHHHHHHHHHHHHHH HHHHHHHHHHHH HHHHHHHHHH[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-29 3.9 Floppy Disk Test CAUTION : Before running th e floppy disk test, prepare a form atted work disk. Remove the Diagnostics Disk and insert the work disk into t he FDD. The conten ts of the floppy disk will be erased. To execute the Floppy Di[...]

Tests and Diagnosti cs 3-30 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk t est. FLOPPY DISK IN PRO GRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key sto[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-31 3.10 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Pri nter Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directi ons on the screen. NOTE : An IBM compat ible printer must be co[...]

Tests and Diagnosti cs 3-32 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Subtest 02 Functi on This subtest is for IBM compatible prin ters, and tests the following functions: Normal print Double-width print Compressed print Empha sized prin t Double-strike print All characters print This subtest prints the vario[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-33 3.11 Async Test CAUTION : Async Test is not sup ported for this model. To execute the Pri nter Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directi ons on the screen. To execute the Async Test, select 7 from the DI[...]

Tests and Diagnosti cs 3-34 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.12 Hard Disk Test To execute the H ard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, pre ss Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04 , 06, 08 or 0[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-35 4. The Hard Disk Test message w ill appear after you respond to the Detail Status prompt. Select the number of the subt est you want to execute and press Enter . The following message will appear during each subtest. HARD DISK TEST XXXX XXX X[...]

Tests and Diagnosti cs 3-36 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Subtest 04 Cross talk & peak shift This subtest writes eight types of wo rst pattern data (listed bel ow) to a cylinder, then re ads the data whil e moving from cylinder to cylinder. (Test the data interference in the neighbor track) Wo[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-37 3.14 Real Timer Test To execute t he Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real tim[...]

Tests and Diagnosti cs 3-38 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time cloc k increments, m aking sure the date and time are displayed in the following format: Current dat[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-39 3.15 NDP Test To execute the NDP te st, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directi ons on the screen. CAUTION: Judge the existence of high-speed operat ion processor by 1bit of the composition byte. If exists[...]

Tests and Diagnosti cs 3-40 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.16 Expansion Te st To execute the expansion test, sel ect 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the direct ions on the scr een. Subtest 01 PCMCIA wraparound [It is no t supported] CAUTION : PCMCIA wraparound test is no[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-41 Subtest 02 RGB monito r ID NOTE: To execute this subtest, monito r supporting EDID (Extended Di spla y Identifica tion Da ta) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is ex ecuted[...]

Tests and Diagnosti cs 3-42 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.17 CD-ROM/DVD-ROM Test To execute the CD-RO M /DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or A[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-43 3.18 Error Code and Error Status Names Table 3-2 lists the err or codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error stat us names (1/3) Dev ice name Error code Error statu s name (Common) FF Data Compare Er[...]

Tests and Diagnosti cs 3-44 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Table 3-2 Error codes and error status names (2/3) Dev ice name Error code Error statu s name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FOUND FDD -[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-45 Table 3-2 Error codes and error status names (3/3) Dev ice name Error code Error statu s name (HDD) CC E0 0A EE DA 12 HDD - WRIT E FAUL T HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR NDP 01 02 0[...]

Tests and Diagnosti cs 3-46 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXX XXXXX Detailed information about the hard disk test error is disp layed on the screen by an eight- digit numb[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-47 Table 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block ma rk) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Unco rrecta ble) “0” … There is no uncorrectable da ta error. “1” … Uncorrect[...]

Tests and Diagnosti cs 3-48 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique function s of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC M ENU and press Enter . The follow ing me nu appears in the display. #################[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-49 Subtest 01 Pressed Key Display (Mai n key) When you execute this subt est, the keybo ard layout is drawn on the disp lay as shown below. When any key is pressed, the corresponding key on the screen changes to the key cha racter that wa s pres[...]

Tests and Diagnosti cs 3-50 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Subtest 02 To uch Pad /IPS This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function ch eck. This test displays the response from the touch pad and touch pad switch. When moving your[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-51 [Touch Pad On/OFF Button test] Press [Touch Pad On/OFF] Button Please press Touch Pad On/OFF button After checking Tou ch, return to the ONLY ONE TEST menu automatically. Subtest 03 USB port select menu NOTE : When executing this subtest, USB[...]

Tests and Diagnosti cs 3-52 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Subtest 04 LED This subtest checks if each LED lights properl y. The following message appears in the disp lay in order. Foll ow the instructions in the display to execute the test. [HDD Access LED test] Confirm the LED of HDD status blinks[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-53 Subtest 05 Button This subtest ch ecks the moving of the of the fr ont operation panel button. Press the eco button after the following message appears.[...]

Tests and Diagnosti cs 3-54 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Step 1 X 1 2 * * *. Press Function button (TOSHIBA eco button) OK messa ge appears in the di splay if the te st ends witho ut an error. Press any key return to each Steps if NG! or Press any key message apprears. Press the Presentation butt[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-55 Subtest 07 USB 3.0 NOTE : When executing this subtest, USB 3.0 modu le and cab le must be connected. This subtest checks if USB 3.0 port works properly. The following menu appears in the display. [ USB 3.0 Port Test] Set [ USB 3.0 ] Device Co[...]

Tests and Diagnosti cs 3-56 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by ex ecuti ng a series of head load/seek and read operations. A cleaning kit is nece ssary to perform this program. 3.21.2 Operations 1. Selecting tes[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-57 3.22 Log Utilities 3.22.1 Function Description This function logs error infor mation generated while a test is in progress and s tores the results in RAM. This function can store data on a floppy disk or output the data to a pri nter. NOTE : [...]

Tests and Diagnosti cs 3-58 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.22.2 Operations Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information in to RAM or onto a floppy disk. The error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR ST[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-59 3.23 Running Test 3.23.1 Function Description This function automatically executes the fo llowing test s in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real tim er test (subtest 02) 5[...]

Tests and Diagnosti cs 3-60 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk drive. T[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-61 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecting FORMA T[...]

Tests and Diagnosti cs 3-62 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3. COPY program (a) When COPY is selected, the fol lowing message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive t ype number will display a message similar to th e one below: Insert s[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-63 4. DUMP program (a) When DUMP is selected, the following message ap pears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to step (h).[...]

Tests and Diagnosti cs 3-64 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) (k) The following message will appear. To finish the dump, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecti ng 2 returns t o the FD D UTILITIES MENU. Another dump (1:Yes,2:No) ? HDD ID READ pr[...]

Tests and Diagnostics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-65 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains th e foll owing configuration i nformation for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, 2nd[...]

Tests and Diagnosti cs 3-66 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU an d press Enter. Then, the followi ng system configuration appears in th e display. System Configur ation Display: Ver X.XX [Machine Name???] * - Proces sor T ype = XXXXXX-XXXXXMH z Code [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-67 3.26 Wireless LAN Te st Program (Atheros) Since there is no test program for Atheros-ma de wireless LAN cards, check the wireless LAN card type of the computer and the an tenna connecti on by usin g Windows programs. Check of the w ireless L[...]

Tests and Diag nostics 3-68 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN com municati on is available. (It is no problem if a cross is shown on the icon.) 2.[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-69 3.27 Wireless LAN Test Program (Intel-made a/ b/g/n Setting up of REF PC) For the test of Intel-made wireless LAN card s, configure the test environment as shown below with the following equip ment. ・ AP （ which can oper ate on Windows X[...]

Tests and Diag nostics 3-70 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column. The “Network Connect ions” window appears. Dou ble-click “Local Area Connection”. Network C[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-71 Click “Install…” button on the “Local Area Connection Pr operties” wi ndow. Local Area Connection Propert ies window Select “Protocol” on t he “Select Ne twork Component Type” window and click “Add…” button. Select Ne[...]

Tests and Diag nostics 3-72 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) When “Install From Disk” window app ears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “ OK”. (For the test, “PA CKET.INF” file is used.) Install From Di sk window The “Select Network Protocol[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-73 After the completion of REF PC setup, rest art the WINDOWS. Then perform the Responder test program for W indows (WTWINSV R.EXE) in the Clx_Res folder. ・ WTWINSVR.EXE Function : Transmitting/receiving of data to/fr om DUT via AP OS availab[...]

Tests and Diag nostics 3-74 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.28 Wireless LAN Test Prog ram on DUT PC (Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made : Shirley Peak) on DUT PC This section describes how to perform the wi reless LAN transm itting-receivin g test (Intel- made 802.11 a/b/g). [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-75 To execute the subtest, in put the subtest number and press Enter . Subtest01 Comm unication test of 11a mode for 5100/515 0 module (Two antenna ty pe) This subtest execute transmitting/ receiving test in 802.11a mode using the main antenna.[...]

Tests and Diag nostics 3-76 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Subtest03 Comm unication test of 11g mode for 5100/5150 module (Two antenna type) This subtest execute transmitting/rece iving test in 802.1 1g mode using the main antenna. If a defective is not found during the test, OK message will appear[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-77 Subtest06 Comm unication test of 11b mode for 5100/5150 module (Three antenna type) This subtest execute transmitting/rece iving test in 802.1 1b mode using the main antenna. If a defective is not found during the test, OK message will appea[...]

Tests and Diag nostics 3-78 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluet ooth/IEEE1394 test wi th the test program. Insert the test program disk for LAN/Modem/ Bluetooth/IEEE139 4 test in FDD and turn on the [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-79 Subtest01 (i82562 + ICHx) This subtest checks the operation of mi ni-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK[...]

Tests and Diag nostics 3-80 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Subtest02 (GbE) This subtest checks the operation of mi ni-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor...hit <ESC> to abort. * External Loopback Te[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-81 3.29.2 Modem test : (Not Used) For this subtest, connect th e modem PCB and RJ11 connector with a harne ss. Use the dedicated “FAT-MODE inspection devi ce (pr oduct code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. ########[...]

Tests and Diagnostics 3-82 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth fu nction, use the Windows program installed on the target computer (computer to be tested). A respon der device (device for transmitting/ receiving data) is also needed. (A mob[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-83 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. 7. When the BT (Bluetooth) address of the responder device appears, the Bl uetooth card and antenna connection are OK. If the BT address [...]

Tests and Diagnostics 3-84 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.29.4 IEEE1394 test (Not Used) To execute this test, input 4 and press Enter . NOTE: Use another computer that ca n communicat e by IEEE1394 (i. Link) cable as a reference ma ch ine to perform this test. The following menu will appear: ****[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-85 3.30 Sound Test program Sound TEST disk cannot be used i n Sa tel lite Pro S300, TECRA A10/S10/ P10. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool ." t[...]

Tests and Diagnostics 3-86 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.31 SETUP 3.31.1 Function Description This program displays the current system setup information as listed below: Main m enu System Time（System time ） System Date（Syst em date ） CPU Type CPU Speed HDD1/SSD1 Total Memory Size System [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-87 Power Management menu Wake-up on LAN Wake-up on LAN on Battery Wake on Keyboard Critical Battery Wake-up Panel Open – Power On Dynamic CPU Frequency Mode Core Multi-Processing Intel Turbo boosts Technology Intel Display Power Ma nagement S[...]

Tests and Diagnostics 3-88 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Exit menu Load Setup Defaults Discard Changes Exit Saving Changes[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-89 3.31.2 Accessing the SETUP Program Turn on the power SW. then press F2 . The following display appears. Main menu screen[...]

Tests and Diagnostics 3-90 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Security menu screen Power Management menu screen[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-91 Advanced menu screen Exit menu screen[...]

Tests and Diagnostics 3-92 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Moving Within the SETU P Menu and Changing Values 1. Press  and  to m ove between the two colu mns. Pr ess  and  to move between items in a c olumn. 2. Press either the [ Ente r]Key to ch ange the valu e. Accepting Changes and Ex[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-93 How to change setup Options Since a help is displaye d on the right-han d si de of each m enu screen, it is referred to.[...]

Tests and Diagnostics 3-94 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.32 Maintenance (WinPE&FreeD os) Test Program Operation 3.32.1 . Outline This document explains how to operat e T&D that is released through TOSHIBA Test & Diagnostic CD. 3.32.2 Outline of Specification The TOSHIBA Test & Di[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-95 3.33 . Starting TOSHIBA Test & Diagnostic 3.33.1 Starting from CD 1. Load the TOSHIBA Test & Diagnost ic Discs into the optical disc drive and turn off the computer's power. 2. While holding down F12 key o n the keyboard, turn o[...]

Tests and Diagnostics 3-96 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) NOTE : After [winpe] is selected, t he following message is displayed on the screen. At this time, ”Press any key to boot from CD or DVD..” is displayed, but only [ENTER] key is valid. P ress the Enter key again on this screen. If the En[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-97 3.34 . Windows PE T&D 3.34.1 Equipment Configuration for Test The following t able indicates equipment config uration necessary for co nduction of the tests items shown below using WinPE T&D. Test Item Equipment required Remarks USB [...]

Tests and Diagnostics 3-98 [CONFIDENTIAL] ) PORT EGE Z830 Satellite Z830 Series Maintenance Manual (960-883) 3.34.2 Starting T&D 3.34.2.1 Automatic Start When WindowsPE starts up from the TOSHIBA Test & Diagno stic CD or the USB memory, WinP E T&D s tarts autom aticall y. After the sta rtup of the OS, unless CD volume name is WINTDCD or[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-99 3.34.3 System Information Menu If you set the TOSHIBA Test & Diagno stic CD to the ODD drive an d run WinPE T&D, the follow ing test sele ction screen is displa yed. (For f urther deta ils, refer to Chapter 2 .) Herein after, System [...]

Tests and Diagnostics 3-100 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.3.2 Details of the system information displayed on an information tree The details of the system information item di splayed on each information tree are shown below. ● BIOS The following i tems display DMI and BIOS information of th[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-101 ● MEMORY The following item displays memory information of the PC. Item Description Physical Memory Displays the capacit y (GB) of the physical memory on the PC ● NETWORK The following i tems displays network card information of the PC.[...]

Tests and Diagnostics 3-102 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) ● ODD The following i tem displays ODD information of th e PC. If more than one ODD is connected, the information of up to 4 ODDs are displaye d. Item Description ODD0 - 3 Di splays the name and the medi a type of the ODD connect ed to th[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-103 3.34.4 Test Menu This section explains the Diagnostics screen. 3.34.4.1 Explanati on of each item ▼ [Multitask] check box Checking t his box activates each test as multi-task. ▼ [CPU Stress] check box Checking this box appl ies any stre[...]

Tests and Diagnostics 3-104 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) ▼ Testing time Updates the testing time and displays it in real time during the execution of the test. ▼ Test setting and Result This will be explai ned in section 3-4-2. 3.34.4.2 Test setting and Result ▼ TEST Item Checks the chec k [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-105 Status Description Device not conne cted Peripheral devi ce necessary for the test is not connected. USB flash memory, FDD and others may be connected to the PC . Device has a problem Failure occurred in the device driver. This Device is di[...]

Tests and Diagnostics 3-106 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.4.3 Test Procedure This section describes operati on procedure of WinPE T&D. 1) Select the test item to run from Test Item and check it. (If you put a check mark in the ALL Item Ch eck check box, all test item s are checked.) 2) Se[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-107 3.34.4.4 Display of Test Result If the test ends successfully or the [STOP] bu tton is clicked, the following Result screen is displayed. After confirming the result , click the [CLOSE] button to close the screen. After the display of the t[...]

Tests and Diagnostics 3-108 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 2) How to save log files The following is the pro cedure to save log files to an external media Test logs in the text format and HTML lo g f iles are saved to the external media. 2-1) Click the check box of the lo g file to save. If you cli[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-109 2-3) If a destination confirmation message is displayed, click th e [OK] button. 2-4) If the log file is successfully saved to th e destinat ion, the following confirmation screen is displayed and click the [OK] button . 2-5) After saving t[...]

Tests and Diagnostics 3-110 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.5 System Utility Menu This section explains System Utility screen. 3.34.5.1 Explanati on of Each Item ▼ Utility Item … A list of the utilities that this T&D supports ▼ Detail … Explanation of each utility is descri bed. If [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-111 3.34.5.2 USB Memory Creation Tool If the system is booted using the USB mem ory created in 3-5-2, the followi ng screen is displayed. Press the arrow keys to operat e on the multi-boot screen. Move the cursor to the desired item and press t[...]

Tests and Diagnostics 3-112 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) This utility extracts the contents of TOSHI B A Test & Diagnostic to the specified USB mem ory to pro vide the environm ent whic h allows you to st art the test from the USB mem ory and conduct it. If the utility i s executed, the follo[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-113 3.34.5.3 Display of SMART Information This utility lists the SMART infor mation on the screen. Attribute and Worst values for each ID are also displayed. Since some HDDs do not have ID, these info rmation are not displ ayed in that case. Th[...]

Tests and Diagnostics 3-114 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) Each ID an d its details are li sted in the f ollowing tab le. ID Attribute Name Description 1h Raw read error rate Read error rate Rate of errors which occur when the HDD reades data. 2h Throughput performance Throuput performance 3h Spin [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-115 C7h UltraDMA CRC error count Number of CRC errors occurred during data transference in the UltraDMA mode DFh Load/Unl oad retry count Number of reloads of more than a certain amount of times[...]

Tests and Diagnostics 3-116 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.6 Details of Each Test Function 3.34.6.1 HDD Physical Test 1) Test content This test handles the HDDs to the PC as physical u nit and condu cts read test to the target HDD to check whether it wor ks or not. Up to first four HDDs connec[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-117 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. Move details are as shown below. [...]

Tests and Diagnostics 3-118 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.6.2 HDD Logical Test 1) Test content This test first veri fies that the fil es which exist on the drive recognized as the bui lt-in HDD are read normally. During the verification operati on, th e status update i s performed sequential [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-119 3.34.6.3 Memory Test 1) Test content This test reserves free memory area in the main me mory and perform s Write, Re ad and Compare operation to the area to verify data validity. A test using burst transfer is also performed. ■ Simple Mod[...]

Tests and Diagnostics 3-120 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3) Result judgment ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) i s displayed in t he Result field on the WinPE T&D screen. ■ In the case of FAIL The PASS Count on the test screen is zoomed in and (N[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-121 3.34.6.4 USB Test 1) Test content This test acce sses a file on the di sk in the US B device (USB Flash Memory) to verify the f ile validity. Create a f ile with the spec ified size in the U SB device an d delete the file after creatin g it[...]

Tests and Diagnostics 3-122 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3) Result judgment This test is regarde d as 1PASS when every acce ss to the files in all of the devices connected to the PC is successful. If an error occurs even in a devi ce, the error count i s incremented. ■ In the case of PASS The P[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-123 3.34.6.5 ODD Test 1) Test content This test re ads the test data in th e CD inse rted on the CD drive (E xternal CD driver is also possible) to verify the data integrity. During the ver ification operatio n, update of the read address is pe[...]

Tests and Diagnostics 3-124 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) i s displayed in t he Result field on the WinPE T&D screen. ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-125 3.34.6.6 WIRED LAN Test 1) Test content This test checks that normal communication ca n be performed with the built-in LAN card. To execute the test, it is necessary that Mac a ddress for the LAN card should have been set and IP address sho[...]

Tests and Diagnostics 3-126 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-127 3.34.6.7 CPU Test 1) Test content This test performs arithmetic operation test to the CPU to verify the CPU operation. The test processes ALU and FPU operations and allows you to check that the results are correct. ■ Simple Mode / Detail [...]

Tests and Diagnostics 3-128 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks The ALU test made an error. An error occurred duringprocessing of ALU. The FPU test made an error. An error occurre[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-129 3.34.6.8 VIDEO Test 1) Test content This test displays red, green, blue, white and bl ack colors, ci rcles, line gradation, ASCII characte rs and H pattern f ull screen. ■ Simple Mode This test mode displays red, green, blue, wh ite and b[...]

Tests and Diagnostics 3-130 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.6.9 FDD Test 1) Test content This test accesses a file on a floppy disk and ver ifies that the access ca n be made correctly. Create a file with the specified size on a floppy disk and delete the fi le after creating it Perform the tes[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-131 Message Explanation Remarks Space Size Error. Code(xx) There is no sufficient f ree space for the file with the specified size. xx indicates error code. This message also appears when no floppy disk is in the floppy disk drive. Open File Er[...]

Tests and Diagnostics 3-132 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.6.10 IEEE1394 Test 1) Test content This test accesses a file in the IEEE1394 de vice and verifies that the access can be made correctly. Create a file with the speci fied size in the IEEE1394 device and delete the file aft er creating [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-133 the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks File Access Error.xx: Failed the file access xx indicates drive name. Space size Error.Co[...]

Tests and Diagnostics 3-134 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.6.11 TIMER Test 1) Test content Execute the test after adjusting the internal time an d verif y the accu racy of th e time r after it passes the year 2000. ■ Simple Mode / Detail Mode Simple Mode tests at intervals of order 5 seconds[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-135 3) Result judgment Both of PASS and FAIL are not disp layed anywhere on the TIMER screen. The result is reflec ted to the log on the WinPE T&D screen. ■ In the case of PASS The PASS Count displ ay on the test screen is zo omed in and [...]

Tests and Diagnostics 3-136 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.6.12 KEYBOARD Test 1) Test content The keyboard of PC is a test which judges whether i t operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen The arrangement of a keybo[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-137 1) If the press of a key is recognized correctly , the object key on a display wil l be eliminated. 2) When redoing a keyboard test, the "Refresh" but ton arranged at the screen lower left is pressed. Next, it returns to the state[...]

Tests and Diagnostics 3-138 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) The keyboard which can be tested is two kind s, "US Keyboard A4 Mode" and "US Keyboard A4 Mode+10Key Mode." When you test a keyboard with a ten key, c hoose "US Keyboard A4 Mode+10Key Mode" by the combo box of [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-139 3) Result judgment It is normal, if a keyboard test is done and all the keyboard layou ts are eliminated. Press the "Pass" button wit h the judgment butt on at th e upper righ t of a keyboard layout. Press the "Fail" but[...]

Tests and Diagnostics 3-140 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.34.6.13 Mouse Test 1) Test content The Mouse of PC is a test whic h judges whether it operates normall y. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen If a mouse test start is carrie[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-141 1) There is a test item to 1-9 of a mouse test screen. If applicable mouse operation is performed, a test item will disappear. Moreover, it is simultaneously displayed on the co rresponding section of a right-hand side mouse illustrat ion b[...]

Tests and Diagnostics 3-142 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3) Result judgment When all the test item s of a mouse test disappe ar and it is normal, Please push the "Pass" button of a mouse test screen. Press the "Fail" button, when abnormal. A warning message is displayed, when [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-143 3.35 DOS T&D 3.35.1 Configuration of Tes t Equipment The configuration of test eq uipment required for executing FreeDOS T&D is as follows: Note: Start the machine after connecting th e FDD. If the FDD is connected to the machine af[...]

Tests and Diagnostics 3-144 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) HDD ： Hard disk drive KB ： Keyboard FDD ： Floppy disk drive 3.35.1.2 Test program configuration This test program is configured as below:[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-145 3.35.1.3 Test program list The following table li sts test items included in each test. Test name Test No. Sub No. Test item SYSTEM 1 01 DMI read MEMORY 2 01 02 03 04 Conventional memory Protected mode Cache memory(on/ off) Stress test KEYB[...]

Tests and Diagnostics 3-146 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.35.2 How to start T&D 3.35.2.1 Diagnostics main menu Set the TOSHIBA Test & Diagnosti c CD to the ODD drive and turn the powe r of the system on. If you select Freedos on t he BOOT selection scre en then the test program is loaded[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-147 3.35.2.2 Diagnostics test menu If you select [1] in the main menu, the following test screen is displayed. Use the Up or Down cursor key to select your desired t est item and press the [Enter] key. [1] - [9]: Select the subtest me nu descri[...]

Tests and Diagnostics 3-148 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 2) HARD DISK TEST The following message will appear. Select the Hard Disk DRIVE to be tested, then press Enter. ［ 1 ］： Drive 1 ［ 2 ］： Drive 2 ［ 3 ］： Drive 3 ［ 4 ］： Drive 4 ［ 0 ］： Drives 1 to 4 This message is u[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-149 3.35.2.3 Sub test menu If you select any test item from “DIAGNOSTICS TEST MENU”, the followin g sub menu is displayed. Use the Up or Down cursor key to select your desired i tem and press the [Enter] key. When you select any subtest ite[...]

Tests and Diagnostics 3-150 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.35.3 Test Operating Procedure If you select any test item from the subtest me nu and execute it, you are requi red to set the test mode. Set the test mode according to the following pr ocedure. Use the Up and Down cursor keys to select an[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-151 ［［ HALT OPERATION ］］ １： Test end …The test ende d. Select a subtest. ２： Continue …The next step will be executed . ３： Retry …The error step will be retried. 3) Discontinuing a t est If you press the [Ctrl] + [Alt] [...]

Tests and Diagnostics 3-152 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.35.4 Error Code Status If an error occurs during any test, one of the following error codes is displayed. Device Name Code Status Common FF DATA COMPARE ERROR SYSTEM 01 03 04 05 06 07 08 09 10 ROM - CHECKSUM ERROR ROM - SERIAL ID WRI TE E[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-153 04 08 09 10 20 40 80 60 06 EE FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BOUNDARY ERROR FDD - CRC ERROR FDD - FDC ERROR FDD - SEEK ERROR FDD - TIME OUT ERROR FDD - NOT DRIVE ERROR FDD - MEDIA REMOVED FDD - WRITE BUFFER ERROR H[...]

Tests and Diagnostics 3-154 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.35.5 Task Function This T&D has three task s, each of which has the followi ng function. 3.35.5.1 Log Ut ilities （ Task #5 ） This function logs error infor mation generated while a test is in progress and s tores the results in RA[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-155 3.35.5.2 Runni ng Test （ Task #6 ） This test is a continuou s test to be applied to the devices capable of unattended operation. The name of test device and the number of subtest being tested are displayed on the screen during a test. T[...]

Tests and Diagnostics 3-156 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.35.5.3 FD & HD Utilit ies （ Task #7 ） Run the utility on the floppy di sk. If you select task No. [7], the following FDD util ity selection menu is di splayed. Use the Up and Down cursor keys to sele ct your desired item and pr es[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-157 3.35.6 Detail of Each Test Function 3.35.6.1 System Test 1) DMI data read This subtest displays the info rmation in the Flash-ROM in the following format Model Name ： XXXXXXXX Version Numb er ： XXXXXXXX Serial Number ： XXXXXXXX Model [...]

Tests and Diagnostics 3-158 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) Test data = CCAA5533H, 8000000H Step 2: Byte Enable Test Write the data byte by byte to the initial address of the data in 64KB units and the initial data + 4, then read doub le words of the written data and compare the result with the orig[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-159 With regard to the test m emory c ontent, s ave the da ta to the test mem ory bef ore the test a nd restore it to the former address af ter the test. (Coinciden ce assurance of the m emory content) Details o f Test Step 1: Sequential Write [...]

Tests and Diagnostics 3-160 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) : JMP + Read and Compare Step 7: JMP ＋ Write (Address pattern 2) 1/4. 3/4 increment 0, 1/2 decr ement : JMP ＋ Read and Co mpare Step11: Dword Transfer ( Data is an 32-bit shift dat a) : Step 11 b it-reversed pattern[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-161 3.35.6.3 Keyboard Test 1) Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below. The 88 key (compatible with th e 106 key) is not tested because[...]

Tests and Diagnostics 3-162 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.35.6.4 Display test Move the highlight bar to the subtest you want to execute and press Enter . 1) VRAM Read / Write for VGA This subtest wri tes the constant data (AAAAh and 5555h) to the video RAM. The data is read and compared to th e [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-163 3.35.6.5 Floppy Disk Test This subtest tests floppy disks. 1) Sequential read This subtest performs a Cycl ic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/ 0 to 79) on a flop py disk. 2) Sequential read / wr[...]

Tests and Diagnostics 3-164 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) ［ FDC Status ］ 0 1 2 3 4 5 6 FDC Status = XX XX XX XX XX XX 0 ： Result Status 0 1 ： Result Status 1 2 ： Result Status 2 3 ： Cylinder Address 4 ： Head Address 5 ： Sector Address 6 ： Number of Bytes / Sector ［ Result Statu[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-165 ［ Result Status 1 ］ 7 6 5 4 3 2 1 0 EN DE OR ND NW MR EN ： End of Cylinder DE ： Data error OR ： Over run (DMAC) ND ： No data NW ： Not writable MA ： Missing address mark ［ Result Status 2 ］ 7 6 5 4 3 2 1 0 CM DD NC SH SN [...]

Tests and Diagnostics 3-166 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.35.6.6 Hard Disk Test 1) Sequential read This subtest performs a forward read oper ati on (0 to Maxi mum) by 63 sectors. 2) Address uniqueness This subtest write s unique address data to ea ch sector of the HDD track-b y-track. The data w[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-167 5) Partial read This subtest re ads 1GB data that is in minimum, middle and maximum address of the HDD area. 6) Write specified address This subtest wri tes specified data to a spec ified cylinder and he ad on the HDD. 7) Read specified add[...]

Tests and Diagnostics 3-168 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) [HDC Status] : P – 1F7h Bit Name Fun ction 7 BSY （ busy ） 0: HDC is ready. 1: HDC is busy. 6 DRY （ drive ready ） 0: HDD does not accept the command. 1: HDD is ready. 5 DWF （ write fault ） 0: Write is successful 1: Write error [...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-169 [Error register] Ｐ – 1F1h Bit Name Function 7 BBK （ BadBlockMar k ） 0: Not used 1: Defective block mark detection. 6 UNC （ uncorrectable ） 0: No uncorre ctab le data error 1: Uncorrectable data occurrence 5 - - - 4 IDN （ ident[...]

Tests and Diagnostics 3-170 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.35.6.7 Real timer test 1) Real time This subtest sets and displays the calendar or clock fu nction. 2) Backup memory This subtest writes the data for 1bit ON ( 01, 02, 04…80h) and 1bit OFF (FE, FB, FB…7Fh) and AAh, 55h to 114 bytes of[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-171 3.36 Maintenance (WinPE&FreeDos) Te st Program Supplementary Information 3.36.1 Details of HTML Log File This section provides details of the HT ML log file stored in the storage. 3.36.1.1 System Information The following tabl e lists s[...]

Tests and Diagnostics 3-172 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) Physical Me mory Capaci ty (MB) of memory which is installed in PC NetWork0 Name of LAN card. Only the first LAN card i s displayed on th e screen. MAC address Mac address of LAN card IDE HDD Name of the first IDE HDD and its capacit y (GB)[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-173 3.36.1.3 Test Result The following tabl e lists the test results. If an error occurs dur ing a test, the line of the test on the screen is displayed in red color. Item Name Description Test Name Name of test Test Information Brief explanati[...]

Tests and Diagnostics 3-174 [CONFIDENTIAL]) PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-8 83) 3.37 Maintenance (WinPE&FreeDos) Test Program Supple mentary Information 3.37.1 Outline Describes notices and restrictions on using this pro gram 3.37.2 Notices and Restrictions (Win PE T&D) 1) CPU Stress When the CPU stress checkbo[...]

Tests and Diagnost ics PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (96 0-883) [CONFIDENTIAL] 3-175 6) Boot Media If the system is booted from the CD when both the CD and the USB m emory that contain WinPE T&D are connected to t he PC, T&D in the USB memory starts up. Also, when a bootable CD is not inserted in the CD drive when t[...]

[CONFIDENTIAL] Chapter 4 Replacement Procedures[...]

4 Replacement Procedures 4-ii [CONF IDENTI AL] PORTÉG É Z830/835/S atellite Z830 Maintenance Manual ( 960-883)[...]

4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Mai ntenance Manual (960-883) [CONFI DENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ..... .............. ............. ............. .............. ............. ............. .............. ............. ... .4 - 1 4.2 Bridge media (SD Card/MultiMedia Card)/SIM card ................ ....[...]

4 Replacement Procedures 4-iv [CONF IDENTI AL] PORTÉG É Z830/835/S atellite Z830 Maintenance Manual ( 960-883) Figures Figure 4-1 Removing the Bridge media ........... ................ .............. ............. ............. ..... 4-10 Figure 4-2 Removing the SIM card (1) ............ ... ........ ............. .............. ............. ...[...]

4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Mai ntenance Manual (960-883) [CONFI DENTIAL] 4-v Figure 4-31 Removing the wireless LAN ante nna/camera m odule (No-3G model) ....... 4-66 Figure 4-32 Removing the hinge ................... ................ ............. .............. ............. .......... 4-81[...]

4 Replacement Procedures 4-vi [CONF IDENTIAL ] PORTÉG É Z830/835/S atellite Z830 Maintenance Manual ( 960-883)[...]

4.1 Overview 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-1 4 Replacement Procedures 4.1 Overview CAUTION: The case and parts of this machine are deli cat e (thin) because this machine is lighter than a usual machi ne. Handle with care of installi ng/removing. In all cases when replacin[...]

4 Replacement Procedures 4.1 Overview 4-2 [CONFID ENTIAL ] PORTÉGÉ Z830/835/Satel lite Z830 Mainte nance Manual ( 960-883) Please prepare required parts in advance, when repl acing the fo llowing ite ms. ITEM Parts List ITEM No PART NAME Quantity 60 COVER ASSY 1 15 TOUCH PAD 1 67 T-PAD BTN COV ASSY 1 82 FINGER SENSOR BOARD ASSY 1 11 KEYBOARD UNIT[...]

4.1 Overview 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-3 The ma in parts in this m anual are indi cated in the pa rt list by the f ol lo w ing nam es. Parts List ITEM No Manual NAME PART NAME 1 System board MOTHER B OARD ASSY 7 MEMORY DDR3 1333 4GB 7-A Memory modu le MEMORY DDR3 1333[...]

4 Replacement Procedures 4.1 Overview 4-4 [CONFID ENTIAL ] PORTÉGÉ Z830/835/Satel lite Z830 Mainte nance Manual ( 960-883) Safety Precautions Please read the following safety instruct ion s before disassembling the computer and always follow the instruc tions wh ile working on the c omputer. DANGER: 1) Al ways use the genuine bat tery that is aut[...]

4.1 Overview 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-5 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter an d battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in secti[...]

4 Replacement Procedures 4.1 Overview 4-6 [CONFID ENTIAL ] PORTÉGÉ Z830/835/Satel lite Z830 Mainte nance Manual ( 960-883) Disassembly Procedures Four main types of cable connector ar e used . • Pressure plat e connector • Spring connector • Back flip connector • Normal pin connector For pressure plate connectors, slide the pressu re plat[...]

4.1 Overview 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-7 Assembly Procedures After the computer has been disassembled and the part that caused the fault has been repai r ed or replaced, the computer must be reassembled. Take note of the following general points when assembling the co[...]

4 Replacement Procedures 4.1 Overview 4-8 [CONFID ENTIAL ] PORTÉG É Z830/835/Sa tellite Z830 Ma intenance Manual (960-883 ) Screw Tightening Torque When you fasten screws, be sure to follow the torque list below. CAUTION: Overtighteni ng can damage components and screws; undertightenin g can result in electrical shorts or other dama ge if screws [...]

4.1 Overview 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-9 Grip Co lor Some screws have a colored grip area to help you determine the length of the screw. [Normal grip] • Even numbered length screws: Brown • Odd numbered length screws: White • Special length screw: Blue [Special [...]

4 Replacement Procedures 4.2 Bridge me dia (S D Card/MultiMed ia Card)/SIM ca rd 4-10 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4.2 Bridge media (SD Card/MultiMedia Ca rd)/SIM card 4.2.1 Bridge media Removing the Bridge media To remove the Bridge media, follow the steps below and refer to Figure 4-1. CAUTION[...]

4.2 Bridge media (SD Card/MultiM edia Card)/SIM card 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-11 4.2.2 SIM card Removing the SIM card To remove the SIM card, fo llow the steps below and ref er to Figure 4-2 and 4-3. CAUTION: Insert or remove a SIM card in accordance with any instruc[...]

4 Replacement Procedures 4.2 Bridge me dia (S D Card/MultiMed ia Card)/SIM ca rd 4-12 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 3. Take out the SIM ca rd from the SIM tray. Figure 4-3 Removing the SIM card (2) Installing the SIM card To install the SIM card, follow the steps below and refer to Figure 4-2 and[...]

4.3 Battery pack 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-13 4.3 Battery pack Removing the Battery pack To remove the battery pack, confirm that the computer is shut down. Then follow the steps below and refer to Figure 4-4 and 4-5. CAUTION: When handling batt ery pack, be careful n[...]

4 Replacement Procedures 4.3 Battery pack 4-14 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Figure 4-4 Removing the battery pack (1) 4 4 10 10 4 4 4 4 4 4 4 4 4T Base assembly Bottom cap 4[...]

4.3 Battery pack 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-15 6. Disconnect the battery harness fro m the connector CN8110 on the system board. 7. Remove the following screws and the battery pack . • M2.5 × 5C FLAT HEAD sc rew × 6 (Described as “5” in th e fig ure) CAUTION: W[...]

4 Replacement Procedures 4.3 Battery pack 4-16 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Installing the Battery pack To install the battery pack, confir m that the computer is shut down. Then follow the steps below and refer to Figure 4-4 and 4-5. CAUTION: The battery pack i s a lithium ion battery, which ca[...]

4.3 Battery pack 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-17 4. Set the base assembly to the cover assembly and secure them with the following screws . • M2.5 × 4 B T O R X s c r e w × 1 (Descri bed as “4T” in the Figure 4-4) • M2.5 × 4B FLAT HEAD sc rew × 11 (Described [...]

4 Replacement Procedures 4.4 Memory module 4-18 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) CAUTION: The battery pack must be removed, before removing all FRUs/parts after here. 4.4 Memory module Removing the Memory module To remove the memo ry module, remove the ba ttery pack. Then follow the steps below and [...]

4.4 Memory module 4 Re pl acement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-19 Installing the Memory module To install the memory module, remove the battery pack. Then follow the steps below and refer to Figure 4-6. CAUTION: When inst alling the memory module, make su re the computer is powered o[...]

4 Replacement Procedures 4.5 SSD 4-20 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4.5 SSD CAUTION : Take care not to press on the top or bottom of the SSD. Pressure may cause data loss or damage to the device. Removing the SSD To remove the SSD, f ollow the step s below and refer to Figure 4-7. 1. Remove the f[...]

4.5 SSD 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-21 Installing the SSD To install the SSD, follow the steps below and refer to Figure 4-7 . 1. Insert the SSD to the connector CN1910 on the system board slantw ise. 2. Push down the SSD and secure it with the following screws . • M2[...]

4 Replacement Procedures 4.6 RTC battery/LN board/3G ca rd 4-22 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4.6 RTC battery/LN board/3G c ard Removing the RTC battery/LN board/3G card To remove the RTC battery/LN board/3G card, follow th e steps below and refer to Figure 4- 8 to 4-12. 1. Disconnect the LN boar[...]

4.6 RTC battery/LN board/3G ca rd 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-23 2. Disconnect the RTC battery harness from the connector CN9300 on the system board. 3. Open the insulator (INSU RTC BATT) and rem ove the RTC battery . CAUTION: Risk of expl osion if RTC battery i s repla[...]

4 Replacement Procedures 4.6 RTC battery/LN board/3G ca rd 4-24 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4. Turn up the insulator (INSU W-LAN) and disconnect the wireless LAN antenna cables from the connectors on the wirele ss LAN card (gray cable from “ Main ” or “ 1 ” and black cable from “ Sub [...]

4.6 RTC battery/LN board/3G ca rd 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-25 8. Remove the gasket . 9. Remove the following screws , 3G ca rd and LN board . • M2 × 3B S-THIN HEAD × 3 Figure 4-11 Removing the LN board (2) M2x3B S-THIN H EAD LN board 3G card (3G model only) M2x3B[...]

4 Replacement Procedures 4.6 RTC battery/LN board/3G ca rd 4-26 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 10. Disconnect the 3G card from the connect or CN2610 on the LN board. Figure 4-12 Removing the 3G card CN2610 3G card[...]

4.6 RTC battery/LN board/3G ca rd 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-27 Installing the RTC battery/LN board/3G card To install the RT C battery/LN board /3 G card , fo llow the steps below and refer to Figur e 4-8 to 4-12. 1. Connect the 3G card to the connector CN2610 on the [...]

4 Replacement Procedures 4.6 RTC battery/LN board/3G ca rd 4-28 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 3. Stick the gasket in place. 4. Turn up the insulator s (INSU HNS HOLD and INSU HNS BH R) and arrange the harnesses in place. 5. Close the insulators (INSU HNS HOLD and INSU HNS BH R). 6. Connect the ca[...]

4.7 DC fan 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-29 4.7 DC fan Removing the DC fan To remove the DC fan, follow the steps below and refer t o Figure 4-13. 1. Disconnect the fan harness from the connecto r CN3380 on the system board. 2. Remove the following screws securing the DC [...]

4 Replacement Procedures 4.7 DC fan 4-30 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Installing the DC fan To install the DC fan, follow t he steps bel ow and refer to Figure 4-13. 1. Set the DC fan in place and secure it with the following screws . • M2.5 × 5C FLAT HEAD × 2 2. Connect the fan harness to t[...]

4.8 Fin 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-31 4.8 Fin Removing the Fin To remove the fin, follow the st ep s below and refer t o Figure 4-14. 1. Remove the following screws and fin . • M2 × 3.5C BI ND × 2 NOTE : When removing the fin, be sure to remove the screws in the re[...]

4 Replacement Procedures 4.8 Fin 4-32 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Installing the Fi n To install the fin, follow the steps below and refer to Figure 4-14. 1. When silicon grease is already applied to the CPU, wipe them off with a clot h in advance. 2. Apply new grease (Shin-Etsu Chemical Co. X-[...]

4.9 System board/Wireless LAN card 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-33 4.9 System board/Wireless LAN card CAUTION: 1. If replacing with a new system board, update the DMI information as described in Chapter 3 “Test P rogra m”. Also update with the latest BIOS and EC/KBC [...]

4 Replacement Procedures 4.9 System board/Wireless LAN ca rd 4-34 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Removing the System board/Wireless LAN card To remove the system board/wireless LAN card, follow the steps below and refer to Figure 4-15 to 4-16. 1. Peel off the glass tape . 2. Disconnect the KB BL f[...]

4.9 System board/Wireless LAN card 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-35 3. Take out the DC-IN harness from the slot of the cover assembly and disconnect it from the connector CN8800 on the system board. 4. Turn up the insulator (INSU W-LAN) and rem ove the following screw . ?[...]

4 Replacement Procedures 4.9 System board/Wireless LAN ca rd 4-36 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Installing the System board/Wireless LAN card To install the system board/wireless LAN card, follow the steps below and refer to Figure 4- 15 to 4-16. 1. Connect the wireless LAN card to the connect or[...]

4.9 System board/Wireless LAN card 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-37[...]

4 Replacement Procedures 4.9 System board/Wireless LAN ca rd 4-38 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 3. Turn up the insulator (INSU W-LAN) and secure the system board with the following screws . • M2 × 3B S-THIN HEAD × 2 4. Connect the DC-IN harness to the connector CN88 00 on the system board and[...]

4.10 Speaker 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-39 4 Replacement Procedures 4.10 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-17. 1. Peel off the glass tapes . 2. Turn up the insulator s (INSU SPK HNS HLD and INSU COV TPAD) a[...]

4 Replacement Procedures 4.10 Speaker 4-40 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Installing the Speaker To install the speaker, follo w the steps below and refer to Figure 4-17. 1. Set t h e speaker to the slots of the co ver assembly. 2. Turn up the insulator s (INSU SPK HNS HLD and INSU COV TPAD) and a[...]

4.11 Touch pad/Fi ngerprint sensor board 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-41 4.11 Touch pad/Fingerprint sensor board Removing the Touch pad/Fingerprin t sensor board To remove the touch pad/fingerpri nt sensor board, follow the steps bel ow and refer to Figure 4-18 to 4-21. [...]

4 Replacement Procedures 4.11 T ouch pad/Fingerprint sensor board 4-42 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4. Release the la tc hes and remove the touch pad and touch pad button cover adhered with the double- sided tape. NOTE : Do not reuse the removed touch pad and touch pad butto n cover. Be sure to [...]

4.11 Touch pad/Fi ngerprint sensor board 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-43 5. Peel off the aluminum tape (AL TAPE) and peel off the fingerprint sensor board . NOTE : Do not reuse the removed fingerprint sensor board. Be sure to use a new fingerprint sensor board. I n the m[...]

4 Replacement Procedures 4.11 T ouch pad/Fingerprint sensor board 4-44 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 6. Remove the followi ng screws and slide the TP board to t he arrow pointing. • M2 × 3B S-THIN HEAD × 2 Figure 4-21 Removing the touch pad/fingerprint sensor boa rd (4) TP board M2x3B S-THIN [...]

4.11 Touch pad/Fi ngerprint sensor board 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-45 Installing the Touch pad/Fingerprint sensor board To install the t ouch pad/fingerprint sensor board , follow the steps belo w and refer to Figure 4-18 to 4-21. 1. Slide the TP board to the hole of [...]

4 Replacement Procedures 4.11 T ouch pad/Fingerprint sensor board 4-46 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 3. Peel off the separator of a new fingerprint sen s or board. 4. Stick the fingerprint sensor board and aluminum tape (AL TAPE) in place. NOTE: Stick the aluminum tape (AL TAPE) as shown in the f[...]

4.11 Touch pad/Fi ngerprint sensor board 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-47 5. Stick a new touch pad button cover to the cover assembly and peel off the separators of the touch pa d button and cover assembly. NOTE: W hen setting the touch pad button cover, be sure to secure[...]

4 Replacement Procedures 4.12 Keyboard 4-48 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4.12 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Fi gur e 4-22. 1. Remove the aluminum tape (AL TAPE) from the back of the cover assem bly. (Refer to the NOTE of the Page.4-50)[...]

4.12 Keyboard 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-49 Installing the Keyboard To install the k eyboard, follow t he steps below and refer to Figure 4-22. 1. Stick a new insulator (INSU KB) on the cover assembly. 2. Peel off the separator of the insulator (INSU KB). NOTE: When st[...]

4 Replacement Procedures 4.12 Keyboard 4-50 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4. Stick the aluminum tape (AL TAPE) on the back of the cover assem bly. NOTE: When sticking an AL TAPE, refer t o the following figu re.[...]

4.13 Cover assembly/LCD assembly 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-51 4.13 Cover assemb ly/LCD assembly Removing the Cover assembly/LCD assembly To remove the cover assembly/LCD assembly, follow the steps below and refer to Figure 4- 23 to 4-25. 1. Peel off the insulator (INS[...]

4 Replacement Procedures 4.13 Cover assembly/LCD assembly 4-52 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 2. Release th e latches and remove the hing e caps . 3. Remove the followi ng screw and D SUB cover . • M2 × 3B S-THIN HEAD × 1 4. Remove the followi ng screws securing the cover assembly and LCD asse[...]

4.13 Cover assembly/LCD assembly 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-53 5. Open the display 90 degrees and separate th e LCD assembly and cover assembly . Figure 4-25 Removing the cover assembly/LCD assembly (3) LCD assembly Cover a ssembly[...]

4 Replacement Procedures 4.13 Cover assembly/LCD assembly 4-54 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Installing the Cover assembly/LCD assembly To install the cover assembly/LCD assembly, fo llow the steps below and refer to Figure 4-23 to 4-25. 1. Set the LCD assembly to the cover assembly and secure th[...]

4.14 LCD 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-55 4.14 LCD Removing the LCD To remove the LCD, follow the steps below and refer to Figure 4-26 to 4-29. 1. Remove the LCD mask while releasing the latches (lower side first). Figure 4-26 Removing th e LCD mask LCD mask[...]

4 Replacement Procedures 4.14 LCD 4-56 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 2. Peel the LCD from the LCD cover . NOTE: The LCD is fixed to the LCD co ver with the both-sided tape. Peel the LCD from the LCD cover, described as followings: (1) Set the thin edge of the spatula to the rib of the LCD cover. [...]

4.14 LCD 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-57 3. Turn up the insulator s (INSU CABLE HLD L and INSU LCD HNS HLD) and remove the LCD from the LCD cover. Figure 4-28 Removing the LCD (2) LCD Insulator LCD cover[...]

4 Replacement Procedures 4.14 LCD 4-58 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4. Turn up the tub portion of the LCD harness and disconnect the LCD harness fr om the connector on the LCD. Figure 4-29 Removing the LCD (3) LCD LCD harness Tub Connector[...]

4.14 LCD 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-59 Installing the LCD To instal l the LCD , follow the steps be low and ref er to Fig ure 4-26 to 4 -29. NOTE: When replacing the LCD wit h a new one, stick the INSU LCD BLIND t o the LCD in place. 1. Connect the LCD harness to the c[...]

4 Replacement Procedures 4.14 LCD 4-60 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Arrange the harnesses as shown in the figure below.[...]

4.14 LCD 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-61 3. Fix the harnesses with the insulators (INSU CABLE HLD L and INSU LCD HNS HLD). 4. Set the LCD mask to the LCD cover while engagi ng th e latches. NOTE: Wh en replacing the LCD mask with a new one, stick the SQUARE CUSHION (Came[...]

4 Replacement Procedures 4.14 LCD 4-62 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) When setting th e LCD m ask, be s ure to secu re the lat ches in th e order of the number marked on the figure below.[...]

4.14 LCD 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-63 NOTE: Wh en replacing the LCD mask with a new one, stick t he camera panel (Camera model) or LCD mask seal (No-Camera model) to the LCD mask in pla ce .[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-64 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) 4.15 Wireles s LAN antenna/3 G antenna/Camera module Removing the Wireless LAN antenn a/Bluetooth antenna/3G antenna To remove the wireless LAN anten na/ Bluetoot h antenna/3G antenna[...]

4.15 Wireless LAN antenna/3G antenna/ Ca me ra module 4 Replacement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-65 Figure 4-30 Removing the wireless LAN ant enna/ 3G antenna/camera modul e (3G model) Insulator (INSU ANT LCD HLD) Camera modu le Camera harness Wireless LAN antenn a (gr ay) Insulato r[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-66 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Figure 4-31 Removing the wireless LAN antenna/camera modul e (No-3G model) Insulator (INSU ANT LCD HLD) Insulator (INSU A NT LCD HLD ) Camera modu le Camera harn ess Wireless LAN ant [...]

4.15 Wireless LAN antenna/3G antenna/ Ca me ra module 4 Replacement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-67 Prepare required parts in advance, when replacing the following items. ITEM Parts List ITEM No PART NAME Quantity 61 LCD CO VER ASSY 1 13 W-LAN ANT ENNA WI TH CABLE 1 14 W-LAN ANT ENNA[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-68 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) CAUTION : Replacing t he antennas and camera with care of the followings: When sticking INSU ANT LCD HL D, refer to the follow i n g fi gure.[...]

4.15 Wireless LAN antenna/3G antenna/ Ca me ra module 4 Replacement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-69 When sticking INSU CABLE HLD L, refer to the following figure.[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-70 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) When sticking INSU LCD HNS HLD, refer to the fol lowing figure.[...]

4.15 Wireless LAN antenna/3G antenna/ Ca me ra module 4 Replacement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-71 When sticki ng GASKET, ref er to the followi ng figure. (Camera model) When arranging CAMERA HARNESS, refer t o the fol lowing f igu re. (Camera model)[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-72 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) When sticki ng W- LAN antennas and 3G antennas, refer t o the following figures. Wireless LAN (Wi MAX) Mo del[...]

4.15 Wireless LAN antenna/3G antenna/ Ca me ra module 4 Replacement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-73 Wireless LAN and 3G M od el[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-74 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) When sticki ng INSU SQUARE and GAS KET, refer to the followi ng figures. Wireless LAN and 3G Model[...]

4.15 Wireless LAN antenna/3G antenna/ Ca me ra module 4 Replacement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-75 Wireless LA N and 3G M odel[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-76 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) When arranging the cables, ref er to the following fi gure.[...]

4.15 Wireless LAN antenna/3G antenna/ Ca me ra module 4 Replacement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-77 Peel off the separator of the D STICK TAPE a nd stick the antenna cables on the D STICK TAPE. Peel off the separator of the INS U CABLE HLD L and fix the antenna cables.[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-78 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Peel off the separator of the I NSU LCD HNS HLD and fix the antenna cables.[...]

4.15 Wireless LAN antenna/3G antenna/ Ca me ra module 4 Replacement Pro cedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-79 Peel off the separator of the D STICK TAPE and stick the antenna cables on the D STICK TAPE. Peel off the separator of the INSU CABLE HLD L and fix the antenna cables.[...]

4 Replacement Procedures 4.15 Wirele ss LAN ant enna/3G antenna/Ca mera module 4-80 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 )[...]

4.16 Hinge 4 Replacement Procedures PORTÉG É Z830/835/ Satellite Z830 Maintenance Manual (960-883) [CONFI DENTIAL] 4-81 4.16 Hinge Removing the Hinge To remove the hinge, follow the st eps belo w and refer t o Fi gure 4-32. 1. Remove the following screws securing the hinges. • M2.5 × 3.1B BIND × 4 2. Remove the hinges (right and left) from th[...]

4 Replacement Procedures 4.16 Hinge 4-82 [CO NFIDENT IAL] PORTÉGÉ Z830/835 /Satellite Z83 0 Maintenance Manual (960-883 ) Installing the Hinge To install the hinge, follow the st eps below and refer to Figure 4-32. 1. Set t h e hinges (right and left) to the LCD cover, and secure them with the following screws . • M2.5 × 3.1B BIND × 4[...]

[CONFI DENTI AL] Appendices[...]

Appendices App-ii [CON FIDENTIAL] POR TEGE Z830 Satellite Z830 Series Maintenance Manual (960-883)[...]

Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) [CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the L CD Module ................. ............. .............. ................ ............. .. A-1 Appendix B Board Layout ............ ...........................................................................[...]

Appendices App-iv [CON FIDENTIAL] POR TEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) C.19 CN9540 W ebCam interface connector (6-pin) ....................... .. .............. .. .............. . 14 C.20 CN9550 F ALZTP* board interface connector (25-pin) .................... ................ ....... 14 C.21 CN3241 Keyb oard Back Light [...]

Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) [CONFIDENTIAL] App-v Figures Figure B-1 System board (F ALZSY*) layout (front) ................. ........................................ ...... 2 Figure B-2 System board (F ALZSY*) layout (back) ................. ........................................ ...... 4 Figure B-3 [...]

Appendices App-vi [CON FIDENTIAL] POR TEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) T able C.15 CN8800 DC-IN connector (4-pin) .............. ................ .............. ............. ............ 1 1 T able C.16 CN81 10 Battery connector (10-pin) .................. ............. ............. .............. ......... 1 1 T able [...]

Appendix A Handling the LCD Module Appendices PORTEGE R830 Satellite R830 Series Maintenanc e Manual (960-883) [CONFIDENTIAL] A-1 Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD modul e ca n be easily damaged d u r in g a ssem bly or disassem bly. Observ e the following precautions wh en handling the LC[...]

Appendi ces Appendix A Handling the LCD Mo dule A-2  [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (960 -883) 3. If the pa nel ’s surface gets dirty, wipe it with cott on or a s oft cloth. If it is st ill dirty, try breathing on the surface to create a light conden sate and wipe it again . If the surface is very dirty, [...]

Appendix A Handling the LCD Module Appendices PORTEGE Z830 Satellite Z830 Series Maintenan ce Manual (960-8 83) [CONFIDENTIAL] A-3 5. Glas s is us e d in the panel, so be ca reful not t o drop it or let i t stri ke a ha rd object, which could cause br eakage or cracks. 6. CMOS-LSI circuits are used in the m o dule, so guard against damage from elec[...]

Appendi ces Appendix A Handling the LCD Mo dule A-4  [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (960 -883) 7. Do not e xpose t he module t o direct su nlight or st rong ultr aviolet ra ys for lon g periods. 8. Do not stor e the module at t emperatur es below specification s. Cold can cause the liquid crystal s to freez[...]

Appendix A Handling the LCD Module Appendices PORTEGE Z830 Satellite Z830 Series Maintenan ce Manual (960-8 83) [CONFIDENTIAL] A-5 10. If you tr ansport the m odule, do not us e packing m aterial that contai ns epoxy r esin (amine) or silicon glue (alcoho l or oxide) . These material s can release g as that can damage the panel’s polarization.[...]

Appendi ces Appendix A Handling the LCD Mo dule A-6  [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (960 -883)[...]

Appendix B Boar d Layout Appendices PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] B-1 Appendix B Board Layout B.1 System board (F ALZSY*) Front V iew ...... ............... .............. .............. ............... ......... 2 B.2 System board (F ALZSY*) Back V iew .......... ................. ............... .[...]

Appendices Appendix B Boar d Layout B-2 [C ONFIDENTIAL] POR TEGE Z830 Sat ellit e Z830 Series Mainte nance M anual (960-883) B.1 System board (F ALZSY*) Front View Figure B-1 System board (F ALZSY*) layout (front)[...]

Appendix B Boar d Layout Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL ] B-3 T able B-1 Syste m board (F AL ZSY*) connecto rs and ICs (front) Number Name - -[...]

Appendices Appendix B Boar d Layout B-4 [C ONFIDENTIAL] POR TEGE Z830 Sat ellit e Z830 Series Mainte nance M anual (960-883) B.2 System board (F ALZSY*) Back V iew Figure B-2 System board (F ALZSY*) layout (back)[...]

Appendix B Boar d Layout Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL ] B-5 T able B- 2 Syste m board ( F ALZSY*) connecto rs and ICs (back) Number Na me CN1410 Me mory B connector CN1910 mSA T A SSD interface connect or IS2130 SD C ard inte rface conne ctor CN2600 PCI-E MINI CARD （ W-L AN ） interfac[...]

Appendices Appendix B Boar d Layout B-6 [C ONFIDENTIAL] POR TEGE Z830 Sat ellit e Z830 Series Mainte nance M anual (960-883) B.3 LAN/3G/USB 3.0 boa rd (F ALZLN*) View: (front) (back) Figure B-3 LAN/3G/USB 3.0 board (F ALZLN*) layout (front / back )[...]

Appendix B Boar d Layout Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL ] B-7 T able B-3 LAN/ 3G/USB 3.0 bo ard (F ALZLN*) connect or ( back ) Number Na me CN9600 System boar d interface conne ctor CN2610 PCI-E Mini CAR D (3G) interfac e connector IS2620 SIM board interface con nector J4050 LAN(RJ45 ） in[...]

Appendices Appendix B Boar d Layout B-8 [C ONFIDENTIAL] POR TEGE Z830 Sat ellit e Z830 Series Mainte nance M anual (960-883) B.4 T ouc h Pad/LED boa rd (F ALZTP*) View (front) (back) Figure B- 4 Touch Pa d/LED board (FALZTP*) la yout (front /back ) T able B- 4 T ouch Pa d/LED board (F ALZTP *) connec tor ( front/back ) Number Name CN3240 T ouch Pad[...]

Appendix B Boar d Layout Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Ma nual (960-883) [CONFIDENTIAL ] B-9 B.5 Finger sensor board (FULFS*) View (front) (back) Figure B-5 Finger sensor board (FULFS*) l ayout (front / back ) T able B-5 Fi nger sens or board (FU LFS*) con nector ( front/back ) Number Name CN3650 System boa rd interfa ce[...]

Appendices Appendix B Boar d Layout B-10 [CONFIDENTIAL] POR TEGE Z830 Satellit e Z 8 30 Seri es Maintenance Manual (960- 883)[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual ( 960-883) [CONFI DENTIAL ] C- 1 Appendix C Pin Assignments C.1 CN1410 Memory B connector (204-pin) .................................... ................................. ........................... 2 C.2 CN1910 mSA TA SSD interface connector (52-pin) ...[...]

Appendices Appendix C Pin Assign ments C-2 [CONFID ENTI AL] PORTEGE Z830 Sa te llit e Z830 Series Maint en anc e Manual (960-883 ) System board (FALZSY*) C.1 CN1410 Memory B connector (204-pin) Table C- 1 Memory A connector (204-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 MRVREF-B0V 2 GND 3 GND 4 BDQ01-B1P 5 BDQ02-B1P 6 BDQ05-B1P 7 BDQ06-B[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-3 Table C-1 Memory A connector (204-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 61 GND 6 2 BDQS3- B1N 63 GND 64 BDQS3-B1P 65 GND 6 6 GND 67 BDQ27- B1P 68 BD Q30-B1P 69 BDQ31- B1P 70 BD Q26-B1P 71 GND 7 2 GND 73 BCKE0-B1[...]

Appendices Appendix C Pin Assign ments C-4 [CONFID ENTI AL] PORTEGE Z830 Sa te llit e Z830 Series Maint en anc e Manual (960-883 ) Table C-1 Memory A connector (204-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 133 GND 134 GND 135 BDQS4-B1N 136 GND 137 BDQS4-B1P 138 GND 139 GND 140 BDQ 60-B1P 141 BDQ61- B1P 142 BDQ 57-B1P 143 BDQ56- B1P 144 GN[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-5 C.2 CN19 10 mSATA SSD interface conne ctor (52-pin) Table C-2 meSATA SSD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name 1 NC 2 P3V 3 NC 4 GND 5 NC 6 NC 7 NC 8 NC 9 GND 10 NC 11 NC 12 NC 13 NC 14 NC 15 G[...]

Appendices Appendix C Pin Assign ments C-6 [CONFID ENTI AL] PORTEGE Z830 Sa te llit e Z830 Series Maint en anc e Manual (960-883 ) C.3 IS2130 SD Card interface connector (1 2-pin) Table C-3 SD Card interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 SDAT3-P3P 2 SDCMD-P3P 3 GND 4 FMC-P3V 5 SDCLK-P3P 6 GND 7 SDAT0-P3P 8 SDAT1-P3P 9[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-7 C.4 CN260 0 PCI-E Mini CARD (Wi rel ess LAN/WiMAX/Bluetooth) interface connector (52-p in) Table C- 4 PCI-E Mini CARD interface con necto r (52- pin ) Pin No. Signal Name Pin No. Signal Name 1 PEWAKE-E3N 2 WLAN-E3V 3 NC 4 GN[...]

Appendices Appendix C Pin Assign ments C-8 [CONFID ENTI AL] PORTEGE Z830 Sa te llit e Z830 Series Maint en anc e Manual (960-883 ) C.5 CN3230 Keyboard interface c onnector (30-pin) Table C- 5 Keyboard interface co nnector (30-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 TPONOF-S3N 3 C APLED-S3P 4 P5V 5 NC 6 KBRT06-S3N 7 KBRT02-S3N 8 KBRT03-[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-9 C.8 CN4611 USB interfac e connector (4-pin) Table C- 8 USB interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USB1PS-E5V 2 ZUSBP9-E3N 3 ZUSBP9-E3P 4 GND 1T GND 2T GND 3T GND 4T GND C.9 CN5300 LCD interface[...]

Appendices Appendix C Pin Assign ments C-10 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Seri es Maintenance Manual (960-883) C.10 CN5 400 CRT interface conne ctor (15-pin) Table C-10 CRT interface connector (15-pin ) Pin No. Signal Name Pin No. Signal Name 1 IRED-PXP 2 IGREEN-PXP 3 IBLUE-PXP 4 N C 5 GND 6 GND 7 GND 8 GND 9 DDC-P5V 1 0 GN D 11 NC 12 [...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-11 C.13 J6 05 1 Microphone connect or (6 -pin) Table C- 13 Microphone connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 EMICB-P2V 2 - 3 EMICB-P2V 4 EMICIN- PXP 5 A-GND 6 DETCTA-P4 N C.14 J6310 Hea dphone connector (6[...]

Appendices Appendix C Pin Assign ments C-12 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Seri es Maintenance Manual (960-883) C.17 CN9300 RTCVCC inte rface connector (3-pin) Table C- 17 RTCVCC interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 R3V 2 NC 3 GND 1T GND 2T GND[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-13 C.18 CN95 00 FALZLN* board interface c onnector (76-pin) Table C- 18 FALZLN* board interface connector (76-pin) Pin No. Signal Name Pin No. Signal Name 1 AO-E5V 2 AO-E5V 3 AO-E5V 4 AO-E5V 5 AO-E5V 6 AO-E5V 7 AO-E5V 8 AO-E5V[...]

Appendices Appendix C Pin Assign ments C-14 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Seri es Maintenance Manual (960-883) 75 GND 76 GND 1T GND 2T GND C.19 CN9540 WebCam inter f ac e connector (6-pin) Table C- 19 WebCam interf ace connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 CAM-P3V 2 ZUSBWC-E3N 3 ZU SBWC-E3P 4 GND 5 GND 6 CAMDET- P[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-15 LAN/3G/USB 3.0 board (FALZLN* ) C.22 CN9600 System board interface connector (76-p in) Table C- 22 System board inte rface connector (76-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GN D 3 GND 4 GND 5 GND 6 GND 7 GN[...]

Appendices Appendix C Pin Assign ments C-16 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Seri es Maintenance Manual (960-883) 71 AO-E5V 72 AO-E5V 73 AO-E5V 74 AO-E5V 75 AO-E5V 76 AO-E5V 1T GND 2T GND C.23 CN2610 PCI-E Mini CARD (3G) interfac e conne ctor (52-pin) Table C- 23 PCI-E Mini CARD( 3 G) interface connector (52-pin) Pin No. Signal Name Pin N[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-17 C.24 IS2620 SIM board inte rfa ce connector (8-pin) Table C- 24 SIM board interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name 1 UIMPWR-E3V 2 UIMRS-E3P 3 UIMCL-E3P 4 ZUSSIM-E3P 5 GND 6 N C 7 UIMDAT-E3P 8 ZUSS[...]

Appendices Appendix C Pin Assign ments C-18 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Seri es Maintenance Manual (960-883) Touch Pad/LED board (FALZTP*) C.27 CN96 50 System board interface connector (2 2-pin) Table C- 27 System board interface connector (22-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 ZUSBFS-E3N 3 ZUSBFS-E3P 4 GND 5 FGSPON[...]

Appendix C Pin Assignments Appendices PORTEG E Z830 Satellit e Z830 Series Ma intenance Manual (960-883) [CONF IDENTIAL ] C-19 Finger sensor boar d (FULFS*) C.30 CN3650 FALZTP* board i nte rface connector (6-pin) Table C- 30 FALZTP* board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 A-E3V 2 FGSPO N-S3N 3 GND 4 ZUSBFS-E3N 5 [...]

Appendices Appendix C Pin Assign ments C-20 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Seri es Maintenance Manual (960-883)[...]

Appendix D Keyboard S can/Charac ter Codes Appendices PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] D-1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan co des (set 1 and set 2) ( 1/4) Cap No. Keytop Code set 1 Code set 2 No te Make Break Make Break 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 0[...]

Appendices Appendix D Key b oard Scan/Ch ar acter Codes D-2 [CONFIDENTIAL] PORTEGE Z830 Satell ite Z830 Series Maintenance Manual (960-883) Table D-1 Scan co des (set 1 and set 2) ( 2/4) Cap No. Keytop Code set 1 Code set 2 No te Make Break Make Break 29 | 2B AB 5D F0 5D *5 30 Caps Loc k 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D[...]

Appendix D Keyboard S can/Charac ter Codes Appendices PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-8 83) [CONFIDENTIAL] D-3 Table D-1 Scan co des (set 1 and set 2) ( 3/4) Cap No. Keytop Code set 1 Code set 2 Not e Make Break Make Break 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 1 1 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0[...]

Appendices Appendix D Key b oard Scan/Ch ar acter Codes D-4 [CONFIDENTIAL] PORTEGE Z830 Satell ite Z830 Series Maintenance Manual (960-883) Table D-1 Scan co des (set 1 and set 2) ( 4/4) Cap No. Keytop Code set 1 Code set 2 Note Make Break Make Break 122 F11 57 D7 78 F0 78 * 3 123 F12 58 D8 07 F0 07 * 3 124 Prin tSc *6 *6 *6 *6 * 6 126 Pause *7 *7 [...]

Appendix D Keyboard S can/Charac ter Codes Appendices PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-8 83) [CONFIDENTIAL] D-5 Table D-2 Scan codes with l eft Shift key Cap No. Key top Code set 1 Code set 2 Make Break Make Break 55 / E0 AA E 0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F 0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0[...]

Appendices Appendix D Key b oard Scan/Ch ar acter Codes D-6 [CONFIDENTIAL] PORTEGE Z830 Satell ite Z830 Series Maintenance Manual (960-883) Table D-3 Sca n co d es in N um l ock mode Cap No. Key top Code set 1 Code set 2 Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 [...]

Appendix D Keyboard S can/Charac ter Codes Appendices PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-8 83) [CONFIDENTIAL] D-7 Table D-5 Scan code s in overlay m ode Cap No. Keytop Code set 1 Code set 2 Make Break Make Brea k 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7 C F0 7C 23 U (4 ) 4B C B 6B F0 6B 24 I (5 ) 4 C[...]

Appendices Appendix D Key b oard Scan/Ch ar acter Codes D-8 [CONFIDENTIAL] PORTEGE Z830 Satell ite Z830 Series Maintenance Manual (960-883) Table D-7 No.126 key sc an c ode Key top Shift Code set 1 Code set 2 Make Ma ke Pause C om m on * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key gene rates on l y m ake c[...]

Appendix E Ke y La yout Appendices PORTEGE Z830 Satellite Z830 Series Mainte nance Manual (960-883) [CONFIDENTIAL] E-1 4 Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figure E-1 UK keyboard E.2 United States (US) Keyboard Figur e E-2 US keyboar d[...]

Appendices Appendix E Key Layout E-2 [CONFIDENT IAL] PO RTEG E Z830 S atellit e Z830 Series Maintenance Manual ( 960-883)[...]

Appendix F W iring diagrams Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960 -883) [CON FI DENTIAL] F-1 4 Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F.2 LAN Loopbac k Connector Figur e F-2 LAN Loopback Connector[...]

Appendices Appendix F W iring diagrams F-2 [CONFIDENTIAL] POR TEGE Z830 Satellite Z830 Series Maintenan ce Manual (960-883)[...]

Appendix G BIOS r ewrit e pr ocedur es Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) [CONFIDENTIAL] G - 1 Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewr ite the system BIOS progr am when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool :  BIOS/EC/KB[...]

Appendices Appendix G BIOS r ewrite procedur es G-2 [CONFIDENTIAL] PO RTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883)[...]

Appendix H EC/KBC r ewrit e pr ocedur es Appendices PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix exp lains how to rewrite the EC/ KBC system program when you update the EC/KBC system . It is necessary to rewrite t he EC/KB C system program when the f[...]

Appendices Appendix H EC/KBC r ewrite pr ocedur es H-2 [CONFIDENTIAL] PORTEGE Z830 Sate llite Z830 Series Maintenance Ma nual (960-883)[...]

Appendi x I Reliabilit y Appendices PORTEGE Z830 Satellite Z830 Series Maintenan ce Manual (960-8 83) [CONFIDENTIAL] I-1 Appendix I Reliability Appendix I Reliability The follow ing table s hows MTBF ( Mean Time Between Failu res) in m aximum co nfigurati on. Table I-1 M T BF Time (hour s) 10 5,784h 10-3G 5,664h[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenanc e Manual (960-883)[...]