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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Transcend Information 35 Ultra, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Transcend Information 35 Ultra one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Transcend Information 35 Ultra. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Transcend Information 35 Ultra should contain:
- informations concerning technical data of Transcend Information 35 Ultra
- name of the manufacturer and a year of construction of the Transcend Information 35 Ultra item
- rules of operation, control and maintenance of the Transcend Information 35 Ultra item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Transcend Information 35 Ultra alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Transcend Information 35 Ultra, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Transcend Information service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Transcend Information 35 Ultra.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Transcend Information 35 Ultra item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 StoreJet ™ 35 Ultra User’s Manual (V er1.0)[...]
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Page 2
2 T able of Content s Introduction ︱ .........................................................................................................................3 Package Contents ︱ ...............................................................................................................3 Features ︱ .........................................[...]
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Page 3
3 Introduction ︱ Congratulations on purchasing T ranscend’s St oreJet™ 35 Ultra . This advanced, eS A T A / USB 2.0 exte rnal storage device is the perfect way to add an extra hard drive to your c omputer for downloading, storing, transferring and backing up your data. With both eSA T A and USB 2.0 connection options, the S toreJet 35 Ultra g[...]
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Page 4
4 Power Adapter Power Cable V ertical S tand Quick Installation Guide Mounting Screws x 4 Features ︱ Works with all 3.5” SA T A hard drives T wo connection options: eSA T A or USB2.0 eSA T A for maxi mum performance up to 3000Mb/s USB2.0 interface assures universal comp atibility Silent 80mm cooling fan reduces risk of HDD failure External powe[...]
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Page 5
5 System Requirement s ︱ Desktop computer with a working eSA T A or USB port. One of the following operating systems: Windows ® 2000 Windows ® XP Windows VIST A™ Mac ® OS 9.0, or later (USB only) Mac ® OS 10.4, or later (eSA T A) Linux ® Kernel 2.4, or later (USB only) Safety Precautions ︱ These usage and safety g[...]
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Page 6
6 how to check this, please consult your computer or motherboard User ’s Manual for eSA T A or USB driver information. Power • The S toreJet 35 Ultra is powered from your home’s power outlet using the included Power Adapter . • Ensure nothing is resting on the power cables and that the cables are not located where they ca n be tripped over [...]
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Page 7
7 Product Overview ︱ B A A A A A A AA C G D E F A Case Screws (4 per side) B On/Off Switch C DC Power Input D eSA T A Port E USB Port F Cooling Fan G LED Indicator Light[...]
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Page 8
8 Inst alling a Hard Drive ︱ The StoreJet 35 Ultra hard drive enclosure only works with 3.5” SA T A Hard Disk Drives. Installing a Hard Drive If you purchased a T ranscend S toreJet 35 Ultra hard drive enclosure that does not have a SA T A hard dis k drive already installed, please read this section for inst allation instructions. If a hard dri[...]
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Page 9
9 4. Carefully turn the StoreJet 35Ultra on its side, making sure the hard drive does not fall out. Secure the hard drive with the provided mounting screws. 5. Reattach the front cover and back cover and replace the eight case screws.[...]
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Page 10
10 Connecting to a Computer ︱ The S toreJet 35 Ultra can be connected to your computer in two ways: USB 2.0 or eSA T A. T o get the best performance results from your hard drive, we st rongly recommend using the eSA T A interf ace. If your computer does not have an eSA T A port, you may need to purchase an SATA to eSATA adapter bracket (often inc[...]
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Page 11
11 6. If you installed an existing hard drive into the StoreJet 35 Ultra tha t was previously used with a Windows® 2000/XP/Vista™ computer, a new Local Disk with a newly assigned drive letter representing the StoreJet 35 Ultra will automatically appear in the My Computer window under “Hard Disk Drives.” Note: the drive name and letter in you[...]
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Page 12
12 Note: the drive name and letter in your "AutoPlay" window may differ 7. If you installed a brand new hard drive into your S toreJet 35 Ultra, please follow the instructions in the Formatting the Hard Drive section to prepare your disk for use with your Vist a ® system. Mac ® OS 1. Connect the power cable to the Power Adapter and plug[...]
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Page 13
13 Linux ® 1. Connect the power cable to the Power Adapter and plug it into your home’s power outlet. Then connect the Power Adapter to the StoreJet 35 Ultra’s round-shaped DC power input jack. 2. Plug the square-shaped end of the USB cable into the StoreJet 35 Ultra. 3. Plug the other end of the USB cable into an available USB port on your de[...]
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Page 14
14 Disconnecting from a Computer ︱ W ARNING! T o prevent data loss, AL W A YS follow these removal procedures. NEVER disconnect or turn off the StoreJet 35 Ultra when it s LED is flashin g. Windows ® 2000, XP and VIST A ™ (USB) 1. Select the Removable Hardware icon / on the system tray. 2. The Safel y Remove Hardware pop-up window will appear.[...]
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Page 15
15 4. In the Policies tab, ensure that the “ Enable write caching ” option is not checked.[...]
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Page 16
16 Mac ® OS (USB & eSA T A) Drag and drop the Disk icon that represents your S toreJet 35 Ultra into the trashcan. Then unplug your S toreJet 35 Ultra from the USB port and turn off its power switch. Linux ® Kernel 2.4, or Later (USB) Execute um ount /mnt/Storejet to un-mount the device. Then unplug your S toreJet 35 Ultra from the USB port a[...]
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Page 17
17 Formatting the Hard Drive ︱ W ARNING! Formatting the disk will erase all of the dat a on your StoreJet 35 Ultra. Please use the USB interface (not eSA T A) to format the drive. Y ou must have Administrator Right s in order to format in Windows 2000, XP , or V ista. Windows ® 2000/XP 1. Plug the S t oreJet 35 Ultra into an available USB port o[...]
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Page 18
18 Windows Vist a™ 1. Plug the S toreJet 35 Ultra into an available USB port on your Windows Vist a ™ computer . 2. Unplug all other USB storage devices from your computer . This is to prevent accidental form at of a different USB drive. 3. Insert the included Sof tware CD int o your computer ’s CD-ROM drive. 4. Open the “Sof tware” folde[...]
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Page 19
19 7. The program will automatically detect the S toreJet 35 Ultra drive. 8. Press “ Start ”. 9. The format process may take a few minutes. When complete, an “ O.K. ” message will appear in the bottom right hand corner of the window .[...]
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Page 20
20 10. Click the “ Close ” button to finish and exit. Mac ® OS 1. Plug the S toreJet 35 Ultra into an available USB port on your MAC computer . 2. Unplug all other external storage devices from your computer . This is to prevent accidental format of a different drive. 3. Click the “Initialize” button. 4. In the Disk Utility window , select[...]
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Page 21
21 7. Input a name for your new drive (otherwi se, your drive will be named “Untitled”) 8. Click the “Erase” button in the bottom right corner of the window 9. Click “Erase” again to confirm.[...]
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Page 22
22 10. Click the “ C lose” button to finish and exit. Linux ® 1. Plug the S toreJet 35 Ultra into an available USB port on your Linux computer . 2. Unplug all other USB storage devices from your computer . This is to prevent accidental format of a different USB drive. 3. T ype fdisk /dev/sda (replace /dev/sda with your actual USB device) 4. Pr[...]
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Page 23
23 T roubleshooting ︱ If a problem occurs with your S toreJet 35 Ultra, please first check the in formation listed below before taking your S toreJet 35 Ultra in for repair . If you are unable to remedy a problem from the following hints, please consult your dealer , service center , or local T ranscend branch office. W e also have F AQ and Suppo[...]
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Page 24
24 Visit http:// www .intel.com/support/chipset s/imst/sb/cs- 012304.htm to see a list of AHCI-compatible Inte l chipset s, and download the necessary chip set drivers for your operating system. If you are still having problems, please contact the manufacturer of your computer , motherboard, or eSA T A add-on card. StoreJet Format Utility cannot de[...]
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Page 25
25 S pecifications ︱ Size (L x W x H): 193.00mm × 127.00mm × 48.00mm Weight: 325g (without hard drive) Storage Media: 3.5” SA T A Hard Disk Drive (not included) Power Supply: AC input: 100V -240V DC input: 12V/5V via Switching Power Adapter Max. T ransfer Speed: eSA T A: 3.0Gbits per second USB 2.0: 480Mbits per second Operating T emperature:[...]
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Page 26
26 T ranscend Limited W arranty ︱ “Above and Beyond” is the st andard we set ourselves for customer service at T ranscend. We consistently position ourselves to be significantly above the industry norm, which is all p art of our commitment to Customer Satisfaction. All T ranscend information, Inc. (T ranscend) products are warranted and teste[...]