TRENDnet BRF114 manual

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Table of Contents CHAPTER 1 INTRODUCTION ............................................................................................. 1 TW100-BRF114 Features ................................................................................................. 1 Package Contents ..........................................................................[...]

ii APPENDIX A TROUBLESHOOTING ................................................................................ 76 Overview ...................................................................................................................... .... 76 General Prob lems ..................................................................................[...]

1 Chapter 1 Introduction This Chapter provides an overview of the TW100-BRF114's features and ca- pabilities. Congratulations on the purchase of y our new TW 100-BRF114. The TW100-BRF114 is a multi-funct ion device providing the following services: • Shared Broadband Internet Access for all LAN users. • 4-Port Switching Hub for 10BaseT or [...]

TW100-BRF114 User’s Guide Advanced Internet Functions • Communication Applications. Support for Internet com munication applications, such as interactive Gam es, Telephony, and Conferencing applications, which are oft en difficult to use when behind a Firewall, is i ncluded. • Special Internet Applications. Applications which use non-st andar[...]

Introduction • Protection against DoS attacks. DoS (Denial of Service) attacks can flood y our Internet connection with invalid packets a nd connection requests, using so m uch band- width and so many resources that Inte rnet access becom es unavailable. The TW100- BRF114 incorporates protecti on against DoS attacks. Package Contents The followin[...]

TW100-BRF114 User’s Guide Physical Details Front-mounted LEDs Figure 2: Front Panel Power (Green) On - Power on. Off - No power. Status (Red) On - Error condition. Off - Normal operation. Blinking - This LED blinks during start up. LAN For each port, there are 2 LEDs • Link/Act (Green) • On - Corresponding LAN (hub) port is acti ve. • Off -[...]

Introduction 5 Rear Panel Figure 3: Rear Panel Reset Button This button has two (2) funct ions: • Reboot . When pressed and released, the TW100-BRF114 will reboot (restart). • Clear All Data . This button can also be used to clear ALL data and restore ALL settings to the factory default values. To Clear All Data and resto re the factory default[...]

2 Chapter 2 Installation This Chapter covers the physical installation of the TW100-BRF114. Requirements • Network cables. Use standard 10/100BaseT net work (UTP) cables with RJ45 connectors. • TCP/IP protocol m ust be installed on all PCs. • For Internet Access, an Internet Access account wi th an ISP, and either of a DSL or Cable modem (for[...]

Installation 7 3. Connect WAN Cable Connect the DSL or Cable m odem to the WAN port on the TW100-BRF114. Use the ca- ble supplied with y our DSL/Cable modem. If no cable was suppl ied, use a standard cable. 4. Power Up • Power on the Cable or DSL m odem. • Connect the supplied power adapt er to the TW100-BRF114 and power up. Use only the power [...]

3 Chapter 3 Setup This Chapter provides Set up details of the TW100-BRF114. Overview This chapter describes the setup procedure for: • Internet Access • LAN configuration PCs on your local LAN m ay also require configuration. For details, see Chapt er 4 - PC Confi- guration . Other configuration m ay also be required, de pending on which featur[...]

Setup Configuration Program The TW100-BRF114 contains an HTTP server. This enables y ou to connect to it, and confi- gure it, using your Web Browser. Your Browser must support JavaScript . The configuration program has been tested on the following browsers: • Netscape V4.08 or later • Internet Explorer V4 or lat er Preparation Before attem ptin[...]

TW100-BRF114 User’s Guide Using your Web Browser To establish a connection from your PC to the TW100-BRF114: 1. After installi ng the TW 100-BRF114 in your LAN, start your PC. If your PC is already running, restart it. 2. Start your WEB browser. 3. In the Address box, enter "HTTP://" and the IP Address of the TW100-BRF114, as in this ex[...]

Setup Setup Wizard The first time you connect to the TW100-BRF114, the Setup Wizard will run automatically. (The Setup Wizard will also run if the TW100-BRF114's default setting are restored.) 1. Step through the Wizard until finished. • You need to know the type of Internet connection service used by your ISP. Check the data supplied by you[...]

TW100-BRF114 User’s Guide PPTP Mainly used in Europe. You connect to the ISP only when required. The IP address is usually allocated auto mati- cally, but may be Static (Fixed). • PPTP Server IP Address. • User name and password. • IP Address allocated to you, if Static (Fixed). Other Modems (e.g. Broadband Wireless) Type Details ISP Data r[...]

Setup Home Screen After finishing or ex itin g the Setup Wizard, you will see the Home screen. When you connect in future, you will see this sc reen when you connect. An example screen is shown below. Figure 5: Home Screen Navigation & Data Input • Use the menu bar on the t op of the screen, and the "Back" button on your Browser, fo[...]

TW100-BRF114 User’s Guide LAN Screen Use the LAN link on the main m enu to reach the LAN screen. An example screen is shown below. Figure 6: LAN Screen Data - LAN Screen TCP/IP IP Address IP address for the TW100-BRF114, as seen from the l ocal LAN. Use the default value unless the address is already i n use or your LAN is using a different IP ad[...]

Setup DHCP What DHCP Does A DHCP (Dynami c Host Configuration Protocol) Server allocates a valid IP address to a DHCP Client (PC or device) upon request. • The client request is m ade when the client device starts up (boots). • The DHCP Server provides the Gateway and DNS addresses to the client, as well as allocating an IP Address. • The TW1[...]

TW100-BRF114 User’s Guide 16 Password Screen The password screen allows you to assign a password to the Firewal l Router. Figure 7: Password Screen Once you have assigned a password to the Firewall R outer (on the Password screen above) you will be prompted for the password when you connect, as shown below. (If no password has been set, this dial[...]

4 Chapter 4 PC Configuration This Chapter detail s the PC Configuration required on the local ( " Internal") LAN. Overview For each PC, the following may need to be configured: • TCP/IP network settings • Internet Access configuration Windows Clients This section describes how to configure Wi ndows clients for Internet access via the [...]

TW100-BRF114 User’s Guide Checking TCP/IP Settings - Windows 9x/ME: 3. Select Control Panel - Net work . You should see a screen like the following: Figure 9: Network Configuration 4. Select the TCP/IP protocol for your net work card. 5. Click on the Properti es button. You should then see a screen like the following. Figure 10: IP Address (Win 9[...]

PC Configuration • On the Gateway tab, enter the TW100-BRF114 ' s IP address in the New Ga tewa y field and click Add , as shown below. Your LAN administrator can advi se you of the IP Address they assigned to the TW100-BRF114. Figure 11: Gateway Tab (Win 95/98/ ME) • On the DNS Configurati on tab, en su re Enable DNS is selected. If the D[...]

TW100-BRF114 User’s Guide Checking TCP/IP Settings - Windows NT4.0 1. Select Control Panel - Net work , and, on the Protocols tab, select the TCP/ IP protocol, as shown below. Figure 13: Windows NT4.0 - TCP/ IP 2. Click the Properties button to see a screen like the one below. 20[...]

PC Configuration Figure 14: Windows NT4.0 - IP Address 3. Select the network card for your LAN. 4. Select the appropriate radio button - Obtain an IP address from a DHCP Server or Specify an IP Address , as explained below. Obtain an IP address from a DHCP Server This is the default Windows setting. Using this is recommended . By default, the TW100[...]

TW100-BRF114 User’s Guide Figure 15 - Windows NT4.0 - Add Gateway 2. The DNS should be set to the address provided by your ISP, as follows: • Click the DNS tab. • On the DNS screen, shown below, click the Add butt on (under DNS Service Search Order ), and enter the DNS provided by y our ISP. 22[...]

PC Configuration Figure 16: Windows NT4.0 - DNS 23[...]

TW100-BRF114 User’s Guide Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Net work and Dial-up Connection . 2. Right - click t he Local Area Connection icon and select Properties . You should see a screen like the following : Figure 17: Network Configuration (Win 2000) 3. Select the TCP/IP protocol for your net work card. 4. Cl[...]

PC Configuration Figure 18: TCP/IP Properties (Win 2000) 5. Ensure your TCP/IP setti ngs are correct, as described below. Using DHCP To use DHCP, select the radio butt on Obtain an IP Address automatically . This is the default Windows setting. Using this is recommended . By default, the TW100-BRF114 will act as a DHCP Server. Restart your PC t o e[...]

TW100-BRF114 User’s Guide Checking TCP/IP Settings - Windows XP 1. Select Control Panel - Net work Connection . 2. Right click t he Local Area Connection and choose Properties . You should see a screen like the following: Figure 19: Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your net work card. 4. Click on the Properti e[...]

PC Configuration Figure 20: TCP/IP Properties (Windows XP) 5. Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio butt on Obtain an IP Address automatically . This is the default Windows setting. Using this is recommended . By default, the TW100-BRF114 will act as a DHCP Server. Restart your PC t o ensure it obtains an[...]

TW100-BRF114 User’s Guide Checking TCP/IP Settings - Windows Vista 1. From the Start menu, right-click Network, then cli ck Properties. Now, the Network and Sharing Center displa ys. 2. Under Tasks located on the left-hand si de of the window, click Manage network connec- tions. 3. In Network Connections window di splays, right click on the corre[...]

PC Configuration 5. Select Internet Protocol Version 4 (TCP/IPv4 ) , then click Properties. Fro m the General tab, verify that Obtain an IP add r ess automatically and Obtain DNS server address auto- matically are selected. Click the OK button. 29[...]

TW100-BRF114 User’s Guide Internet Access To configure your PCs to use the TW100-BRF114 for Internet access: • Ensure that the DSL modem , Cable modem, or ot her permanent connection is functional. • Use the following procedure to configure y our Browser to access the Internet via the LAN, rather than by a Dial-up connection. For Windows 9x/M[...]

PC Configuration • Select Create Location , and change the location name from "New Locality" to "TW100- BRF114 ". • Click Edit Location . Select TCP/IP for the Network field. (Leave the Phone Number blank.) • Click Save , then OK . Configuration i s now complete. • Before clicking "Sign On", al ways ensure that[...]

TW100-BRF114 User’s Guide 32 Macintosh Clients From your Macintosh, you can access the Inte rnet via the TW100-BRF114. The procedure is as follows. 1. Open the TCP/IP Control Panel. 2. Select Ethernet from the Connect via pop-up m enu. 3. Select Using DHCP Server from the Confi gure pop-up menu. The DHCP Client ID fi eld can be left blank. 4. Clo[...]

Chapter 5 Operation and Status This Chapter details the operati on of the TW100-BRF114 and the status screens. Operation Once both the TW100-BRF114 and the PCs are configured, operation is automatic. However, there are some situations where add iti onal Internet configuration may be required: • If using Internet-based Communication Applications ,[...]

TW100-BRF114 User’s Guide Wizard. Broadband Modem This shows the connection status of t he modem. Internet Connection Current connection status: • Active • Idle • Unknown • Failed If there is an error, you can click the "Co nnection Details" button to find out m ore information. Internet IP Address This IP Address is allocated b[...]

Operation and Status Figure 22: PPPoE Status Screen Data - PPPoE Screen Connection Physical Address The hardware address of this device, as seen by rem ote devices on the Internet. (This is di fferent to the hardware address seen by devices on the local LAN.) IP Address The IP Address of this device, as seen by Internet users. This address is alloc[...]

TW100-BRF114 User’s Guide Connection Log Messages Message Description Connect on Demand C onnection attempt has been triggered by t he "Connect automatically, as required" setting. Manual connection Connection attempt start ed by the "Connect" button. Reset physical connect ion Preparing line for connection att empt. Connectin[...]

Operation and Status Connection Status - PPTP If using PPTP (Peer-to-Peer Tunne ling Protocol), a screen like the following example will be displayed when the "Connect ion Details" button is clicked. Figure 23: PPTP Status Screen Data - PPTP Screen Connection Physical Address The hardware address of this device, as seen by rem ote devices[...]

TW100-BRF114 User’s Guide Connection Status - Telstra Big Pond An example screen is shown below. Figure 24: Telstra Big Pond Status Screen Data - Telstra Big Pond Screen Connection Physical Address The hardware address of this device, as seen by remote devices. (This is different to the hardware address seen by devices on the local LAN.) IP Addre[...]

Operation and Status Disconnect If connected to Telstra B ig Pond, terminate the connection. Clear Log Delete all data currently in the Log . This will make it easier to read new messages. Refresh Update the data on screen. Connection Details - SingTel RAS If using the SingTel RAS access method, a screen like the following exam ple will be displaye[...]

TW100-BRF114 User’s Guide to manually renew the lease imm ediately. Buttons Release/Renew Button will display EITHER "Release" OR "Renew" This button is only useful if the IP address shown above is allocated automati cally on connection. (Dynamic IP address). If you have a Fixed (Static) IP address, thi s button has no effect.[...]

Operation and Status 41 DNS IP Address The IP Address of the Domain Name Server which is currently used. DHCP Client This will show "Enabled" or "Disab led ", depending on whether or not this device is funct ioning as a DHCP client. If "Enabled" the "Remaining lease tim e" field indicates when the IP Address [...]

6 Chapter 6 Internet Features This Chapter explains when and how to use the TW100-BRF114's "Internet" Features. Overview The following advanced features are covered in this Chapter: • Advanced Internet • Dynamic DNS • MAC Address • Virtual Servers Advanced Internet Screen Figure 27: Internet Screen This screen allows configur[...]

Internet Features Communication Applications Most applications are support ed transparently by the TW100-BRF114. But som etimes it is not clear which PC should receive an incoming conn ection. This problem could arise with the Communication Applicatio ns listed on this screen. If this problem arises, you can use this screen to set which PC should r[...]

TW100-BRF114 User’s Guide Figure 28: Special Applications Screen Data - Special Applications Screen Checkbox Use this to Enable or Disable th is Sp ecial Application as required. Name Enter a descriptive name to identify th is Sp ecial Application. Incoming Ports • Type - Select the protocol (TCP or UDP) used when you receive data from the spec[...]

Internet Features If an application still cannot function correctly, try using the "DMZ" feature. DMZ This feature, if enabled, all ows one (1) computer on your LAN to be exposed to all users on the Internet, allowing unrest ricted 2-way communi cation between the "DMZ PC" and other Internet users or Servers. • This allows alm[...]

TW100-BRF114 User’s Guide URL Filter Screen Click the "Configu re URL Filter" button on the Advanced Internet screen to access the URL Filter screen. An example screen is shown below. Figure 29: URL Filter Screen Data - URL Filter Screen Filter Strings Current Entries This lists any existing entries. If yo u have not entered any v alu e[...]

Internet Features Dynamic DNS (Domain Name Server) This free service is very usef ul when combined with the Virtual Server feature. It allows Internet users to connect to your Vi rtual Serv ers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynami c IP address, your IP address may change [...]

TW100-BRF114 User’s Guide DDNS Data User Name Enter the "User name " specified at the www.dyndns.org Web site when you registered. Password Enter your current password for www.dyndns.org Domain Name • Enter your dom ain name, as allocated at www.dyndns.org. • The name should consis t only of letters and the hyphen (dash). Using any [...]

Internet Features MAC Address The MAC (hardware) address is a low-level network id entifier. It may be called "MAC Ad- dress", "Hardware Address", or "Physical Address" . On a PC, this address is associated with the Network card or adapter. The address on the MAC Address screen is the address on the Internet (WAN port)[...]

TW100-BRF114 User’s Guide Virtual Servers This feature allows you to make Servers on your LAN accessible to Internet users. Norm ally, Internet users would not be able to access a server on your LAN because: • Your Server does not have a valid external IP Address. • Attempt s to connect to devices on your LAN are blocked by the firewall in th[...]

Internet Features Virtual Servers Screen The Virtual Servers screen is reached by the Virtual Servers link on the Internet menu. An example screen is shown below. Figure 33: Virtual Servers Screen This screen lists a num ber of pre-defined Servers, and allows you to define your own Servers. Details of the selected Server ar e shown in the "Pro[...]

TW100-BRF114 User’s Guide Buttons Defaults This will delete any Servers you h av e defined, and set the pr e- defined Servers to use their default port num bers. Disable All This will cause the "Enable" setting o f all Virtual Servers to be set OFF. Add Add a new entry to the Virtu al Server list, using the data show n in the "Prop[...]

Internet Features 53 Connecting to the Virtual Servers Once configured, anyone on the Internet can conn ect to your Virtual Se rvers. They must use the Internet IP Address (the IP Address allocat ed to you by your ISP). e.g. http://203.70.212.52 ftp://203.70.212.52 It is more conveni ent if you are using a Fixed IP Address from your ISP, rather tha[...]

7 Chapter 7 Other Features and Settings This Chapter explains the screens and settings available via the "Other" menu. Overview Normally, it is not necessary to use these scr eens, or change any settings. These screens and settings are provided to deal with non-standard situations, or to provide additional options for advanced users. The [...]

Other Features and Settings Access Control This feature is accessed by the Access Control link on the Advanced m enu. Overview The Access Control feature allows administrators to restrict the level of Internet Access avail- able to PCs on your LAN. With the default se ttings, everyone has unrestricted Internet access. To use this feature: 1. Set th[...]

TW100-BRF114 User’s Guide Data - Access Control Screen Group Group Select the desired Group. The sc reen will update to display the settings for the selected Group. Groups are nam ed "Default", "Group 1", "Group 2", "Group 3" a nd "Group 4", and cannot be re- named. "Members" Button Clic[...]

Other Features and Settings Edit Service List If you wish to define additi onal Services, or manage the Service list, click this button to open the "Services" screen. View Log Click this to open a sub-window where you can view the "Access Control" log. This log shows attempted Internet accesses which have been blocked by the Acc[...]

TW100-BRF114 User’s Guide Default Schedule Screen This screen is displayed when the Define Schedule button on the Access Control screen is clicked. • This schedule can be (optionall y) applied to any Access Control Group. • Blocking will be perfo rmed du r ing the scheduled time (between the "Start" and "Fin ish" times.) ?[...]

Other Features and Settings Services Screen This screen is displayed when the Edit Service List button on the Access Control screen is clicked. Figure 37: Access Control - Services Data - Services Screen Available Services Available Services This lists all the available services. "Delete" button Use this to delete any Service you have add[...]

TW100-BRF114 User’s Guide Access Control Log To check the operation of the Access Control feature, an Access Control Log is provided. Click the View Log button on the Access Control screen to view this log. This log shows attempted Internet accesses which have been blocked by t he Access Control function. Data shown in this log is as fo llows: Da[...]

Other Features and Settings Remote Management This feature allows you to m anage the TW100-BRF114 via the Internet. Figure 38: Remote Management Screen Data - Remote Management Screen Remote Management Enable Remote Management Enable to allow Management via the Internet. If Disabled, this d ev ice will ignore managem ent connecti on attempts from t[...]

TW100-BRF114 User’s Guide PC Database The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). It elimi- nates the need to enter IP addresses. Also, y ou do not need to use fixed IP addresses on your LAN. PC Database Screen An example PC Dat abase screen is shown below. Figure 39: PC Database • PCs which are &[...]

Other Features and Settings Delete Delete the selected PC from the l ist. This should be done in 2 situa- tions: • The PC has been removed from your LAN. • The entry is incorrect. Refresh Update the data on screen. Generate Report Display a read-only list show in g full details of all entries in the PC database. Advanced Administration View the[...]

TW100-BRF114 User’s Guide PC Database (Admin) This screen is display ed if the "Advanced Administration" butt on on the PC Database is clicked. It provides m ore control than the standard PC Database screen. Figure 40: PC Database (Admin) Data - PC Database ( Admin) Screen Known PCs This lists all current entries. Data displayed is name[...]

Other Features and Settings MAC Address Select the appropriate opt ion • Automatic discovery - Select this to have the TW100-BRF114 contact the PC and find it s MAC address. This is only possible if the PC is connected to the LAN and powered On. • MAC is - Enter the MAC address on the PC. The MAC address is also called the "Hardware Addres[...]

TW100-BRF114 User’s Guide Upgrade Firmware The firmware (software) in t he TW 100-BRF114 can be upgraded using y our W eb Browser. You must first downl oad the upgrade file, then select Upgrade on the Other menu. You will see a screen like the following. Figure 41: Upgrade Firmware Screen To perform the Firmware Upgrade: 1. Click the "Browse[...]

Other Features and Settings Options This screen allows advanced users to enter or change a number of sett ings. For normal opera- tion, there is no n eed to use this screen or change any settings. Figure 42: Options Screen Data - Options Screen Backup DNS IP Address Enter the IP Address of the DNS (Domain Nam e Servers) here. These DNS will be used[...]

TW100-BRF114 User’s Guide Security This screen allows you to set Firewall and o ther security-related options. Figure 43: Security Screen Data - Security Screen Firew all Enable DoS Firewall If enabled, DoS (Denial of Service) attacks will be detected and blocked. The default is enabled. It is strongly recomme nded that this setting be left enabl[...]

Other Features and Settings Allow IPsec The IPSec protocol is used to establish a secure connection, and i s widely used by VPN (Virt ual Private Networking) programs. • If checked, IPSec connections are allowed. • If not checked, IPSec connections are blocked. Allow PPTP PPTP (Point to Point Tunneli ng Protocol) is widely used by VPN (Virtual [...]

TW100-BRF114 User’s Guide Logs The Logs record various types of activit y on the Firewall Router. This data is useful for troub- leshooting, but enabling all logs will generate a large amount of data and adversely affect performance. Since only a lim ited amount of log data can be st ored in the Firewall Router, log data can also be E-maile d to [...]

Other Features and Settings E-Mail Logs Send E-mail alert If enabled, an E-mail will be sent immediately if a DoS (Denial of Service) attack is detected. If enabled, the E-mail address infor- mation m ust be provided. E-mail Logs You can choose to have the logs E-ma iled to you, by enabling either or both checkboxes. If enab led, the Log will send [...]

TW100-BRF114 User’s Guide Routing Overview • If you don't have other R outers or Gateways on your LAN, you can ignore the "Routing" page completely. • If the TW100-BRF114 is only acti ng as a Gateway for the local LAN segment, ignore the "Routing" page even if your LAN has other R outers. • If your LAN has a standar[...]

Other Features and Settings Figure 45: Routing Screen Data - Routing Screen RIP Enable RIP Check this t o enable the RIP (Routing Information Prot ocol) feature of the TW100-BRF114. The TW100-BRF114 supports RIP 1 only. Static Routing Static Routing Table Entries This list shows all entries in the Routing Table. • The "Properties" area [...]

TW100-BRF114 User’s Guide Update Update the current Stati c Routing Table entry, using the data shown in the "Properties" area on screen. Delete Delete the current Static Routing Tab le entry. Clear Form Clear all data from the "Properties" area, ready for input of a new entry for the Static Routing table. Generate Report Gene[...]

Other Features and Settings 75 Static Routing - Example Figure 46: Routing Example For the TW100-BRF114 's Routing Table For the LAN shown above, with 2 routers and 3 LAN segm ents, the TW100-BRF114 requires 2 entries as follows. Entry 1 (Segment 1) Destination IP Address 192.168.1.0 Network Mask 255.255.255.0 (Standard Class C) Gateway IP Add[...]

A Appendix A Troubleshooting This Appendix covers the most likel y problems and their solutions. Overview This chapter covers some common problems t hat may be encountered while using the TW100- BRF114 and some possi ble solutions to them. If you foll ow the suggested steps and the TW100-BRF114 still does not function properly, c ontact your dealer[...]

Appendix A - Troubleshooting 77 Internet Access Problem 1: When I enter a URL or IP address I get a time out error. Solution 1: A num ber of things could be causing this. Try the following troubl eshooting steps. • Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Ne[...]

B Appendix B Specifications TW100-BRF114 Model TW100-BRF114 Dimensions 141mm(W) * 100mm (D) * 27mm(H) Operating Temperature 0 ° C to 40 ° C Storage Temperature -10 ° C to 70 ° C Network Protocol: TCP/IP Network Interface: 5 Ethernet: 4 * 10/100BaseT (RJ45) LAN connection 1 * 10/100BaseT (RJ45) for WAN LEDs 11 Power Adapter 12V DC External Regul[...]

Appendix B - Specifications 79[...]