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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Tripp Lite B020-U08-19-IP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Tripp Lite B020-U08-19-IP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Tripp Lite B020-U08-19-IP should contain:
- informations concerning technical data of Tripp Lite B020-U08-19-IP
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Table of contents for the manual
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Page 1
1 Owner’ s Man ual Console KVM Switc h with IP Access Model # B020-U08-19-IP 1111 W . 35th Street, Chicago, IL 60609 USA www .tripplite.com/suppor t Copyright © 2010 T ripp Lite. All rights reserved. All trademarks are the property of their respective o wners. The policy of Tripp Lite is one of continuous impro vement. Specifications are subjec[...]
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Page 2
2 1. FCC Information 3 2. User Notice 3 3. Pac kage Contents 3 4. Introduction 3 4.1 Overview 3 4.2 Features 4 4.3 System Requirements 4 4.3.1 Optional External Console 4 4.3.2 Computers 4 4.3.3 Remote Console 4 4.3.4 Supported Browsers 4 4.3.5 Custom KVM Cable Kits 4 4.3.6 Operating Systems 5 4.4 Components 5 4.4.1 Front Vie w 5 4.4.2 Rear View 6 [...]
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Page 3
3 1. FCC Information 2. User Notice 3. P ackage Contents This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to tak e adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FC[...]
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Page 4
4 4.3 System Requirements 4.3.1 Optional External Console 4.3.3 Remote Console 4.3.2 Computers 4.2 Features • 1UConsoleKVMSwitchwithbuilt-inIPaccess–inte grated19in.LCD monitor , keyboard and touchpad. • ConnecteitherUSBorPS/2computersusingP778-SeriesUSB/PS2 ComboKVM?[...]
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Page 5
5 4.3.6 Operating Systems Operating System V ersions Supported Windows 2000 and higher Linux RedHat 7.1 and higher Linux SuSE 8.0 and higher Linux Mandriva (Mandrake) 9.0 and higher UNIX AIX 4.3 and higher Operating System V ersions Supported UNIX Free BSD 4.2 and higher UNIX Sun Solaris 8 and higher Novell Netware 5.0 and higher Mac OS 9 and highe[...]
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Page 6
6 4.4 Components ( continued ) 4. Introduction ( continued ) 1 Po wer Socket: This is a standard C14 A C power sock et. The po wer cord that comes with the unit plugs in here. 2 Po wer Switch: This is a standard rocker switch that po wers the unit on and off. 3 External Console P ort: The included USB/PS2 Combo Console CableKitconnectsto?[...]
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Page 7
7 5. Installation 5.1 General Safety Instructions • Read all of these instructions. Sav e them for future reference. • Follo w all warnings and instructions marked on the de vice. • Donotplacethedeviceonan yunstablesurface(cart,stand,table,etc.).If the device f alls, serious damage will resul[...]
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Page 8
8 TheNetDirectorConsoleKVMSwitchwithIP Accessisdesignedfor mounting in a 1U rack system. For con venience, a rack mounting kit is includedwithyourconsoleKVMswitchforquickinstallation.Thev arious mounting options are explained in the sections that follo w . Standard Rack Mounting The [...]
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Page 9
2 3 4 5 6 7 9 5.6 LCD OSD Configuration 5.7 Single Stage Installation 5. Installation ( continued ) The LCD Buttons TheLCDOSDallowsyoutosetupandconguretheLCDdisplay . Four b uttons are used to perform the configuration, as described in the table below: Button Function MENU When you ha ve not entered the L[...]
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Page 10
B020-U08-19-IP 10 5.8 Multi-Stage Daisy-chain Installation 5.9 Network Setup-IP Address Configuration 5. Installation ( continued ) Thenumberofconnectedcomputerscanbeincreasedbydaisy-chaining additionalB022-016orB022-U16KVMSwitches.Upto504computers canbeconnectedbydaisy-chaini[...]
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Page 11
11 5. Installation ( continued ) 5.9.1 Local Console ( continued ) 5.9.2 IP Installer 5.9.3 Browser 2. Press the [F4] keytobringuptheOSD Adminpage. 3. IntheOSD Adminpage,highlight SET IP ADDRESS and press the [Enter] k e y. 4. DHCP –Thersteldallo wsyoutoenableordisable?[...]
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Page 12
12 5. Installation ( continued ) 5.9.3 Browser ( continued ) 3. IfaccessingtheKVMforthersttime,enterinthe username administrator and the passwor d password . For security purposes, it is strongly recommended that you change the username and password onthisaccounttosomethingunique.(SeeUser?[...]
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Page 13
13 6. KVM Operation ComputersconnectedtotheB020-U08-19-IPcanbeaccessedviathelocalconsoleorov erIP .ThischapterdiscussesthebasicoperationoftheKVM switch, both locally and remotely . 6.1 Sharing USB Peripheral Devices 6.2 Powering Off and Restarting 6.3 Local Console Login The[...]
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Page 14
14 6.4.1 Local Console OSD Invocation Sequence 6.4 Local Console Port Access OnceloggedintotheKVM,youcanaccessconnectedcomputersviathelocalconsoleusingthe Local Console OSD, Local Console Pushbuttons or Hotke y Commands . The follo wing sections describe all of the ways in which you can access connected [...]
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Page 15
15 6. KVM Operation ( continued ) 6.4.6 Local Console OSD F6 Broadcast Mode (BRC) 6.4.7 Local Console OSD F7 Auto Scan Function 6.4.8 Local Console OSD F8 Logout Function 6.4.9 Local Console Pushbuttons 6.4.10 Local Console Hotkey Commands Br oadcast Mode isan Administrator-ONL Yfunction.Clickingthe F6 atthetopof[...]
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Page 16
16 6. KVM Operation ( continued ) 6.4.10 Local Console Hotkey Commands ( continued ) • The Station Number precedes the P ort Number . • StationandPortnumbersarealways2digits,so1-9becomes01-09. Fore xample,acomputerattachedtoPort7ofStation15hasaPort?[...]
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Page 17
17 6. KVM Operation ( continued ) 6.4.10 Local Console Hotkey Commands ( continued ) 6.5.1 Logging In via Web Browser Hotkey Summary T able Note: All of the hotk ey commands in this table r equire Hotk ey Mode to be in voked prior to implementing the hotke y command. (See page 15 for details on in voking Hotke y Mode.) Hotkey Operation Hotkey Comma[...]
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Page 18
18 6. KVM Operation ( continued ) 6.5.2 Logging In via the AP Windows Client Intheev entyoudonotwanttoconnecttotheKVMswitchviaweb browser ,youcanusethe APW indowsClientlocatedontheCDtoprovide non-browseraccesstotheKVMswitchviaa Windo ws[...]
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Page 19
19 6. KVM Operation ( continued ) 6.5.3 Logging In via the AP Java Client Computersnotrunning W indowscanusethe APJav aClientlocatedonthe CDtoprovidenon-bro wseraccesstotheKVMswitch. Note: The AP J ava Client r equires that the J ava Runtime En vir onment (JRE) be installed on your comp[...]
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Page 20
20 6. KVM Operation ( continued ) 6.6.1 Port Access via Remote OSD 6.6.2 Port Access via Remote OSD T oolbar TheremoteOSDdisplaystheportsandKVMstationsintheinstallation inatreeformat.KVMstationsaredisplayedwitha+/-signnexttothem, whichwhenclickedwilldisplay[...]
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Page 21
21 6. KVM Operation ( continued ) 6.6.3 Mouse Synchronization Whenaccessingconnectedcomputersov erIP ,therearetwomouse pointers;oneforthelocalcomputeraccessingtheKVMandonefor theremotecomputerconnectedtotheKVM. Whenremotelyaccessing computersconnected[...]
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Page 22
22 6. KVM Operation ( continued ) 6.6.4 Remote Auto Scan 6.6.5 Panel Array Mode When Auto Scan Mode isin vokedviatheremoteOSDtoolbar ,the KVMbeginsscanningaccordingtothe Scan Select and Scan Dur ation settings in the Configuration taboftheremoteOSD(seepage32for details).[...]
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Page 23
23 6. KVM Operation ( continued ) 6.6.6 Remote Control Panel Whenaccessingconnectedcomputersov erIP ,acontrolpanelappearsin thelower -rightcornerofyourscreen.Theremotecontrolpanelallows you to perform tasks and edit settings related to the remote session. The icons provided in the re[...]
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Page 24
24 6. KVM Operation ( continued ) 6.6.6 Remote Control Panel ( continued ) The table describes each of the settings in the V ideo Settings screen: Setting Description Screen P osition Adjust the horizontal and vertical position of the remote computer window by clic king the arrow buttons . Auto-Sync Click the Auto-Sync b utton to automatically sync[...]
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Page 25
25 6. KVM Operation ( continued ) 6.6.6 Remote Control Panel ( continued ) The buttons on the b utton bar are toggles. Their actions are e xplained in the table: Button Description Enable/Disable Chat: When disabled, this icon displays ne xt to the disabled user’ s name in the User List panel of all users’ message boards. Messages directed to t[...]
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Page 26
26 7. Administration AdministrationoftheKVMswitchcanbedonethroughthreedifferentinterf aces;LocalConsoleOSD,W ebInterfaceandRemoteOSD.The W eb InterfaceandRemoteOSDgi veyouthemostadministrati veaccesstotheKVM,whereasthesettingsinthe?[...]
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Page 27
27 7. Administration ( continued ) 7.1 Local Console OSD Upon logging into the Local Console OSD , the main page appears (see figure). Administrators ha veaccesstoallfeaturesintheOSD,whereas Users ha ve access to e verything except the F4 Admin page and the F6 Br oadcast (BRC) function. The Local Console OSD administr[...]
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Page 28
28 7.1.2 Local Console OSD F3 Settings (SET) Page ( continued ) 7. Administration ( continued ) The settings in the F3 SET page are explained in the follo wing table: Setting Description OSD HO TKEY Select the hotkey sequence that in vokes the OSD (both Local Console OSD and Remote OSD) ; [ Scroll Loc k, Scroll Lock ] or [Ctrl, Ctrl ]. This is set [...]
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Page 29
29 7.1.3 Local Console OSD F4 Administration (ADM) Page 7. Administration ( continued ) This Administrator -only pageallowsadministratorstocongurethesettingsoftheKVMswitch. T ochangeasetting: 1) Double-clickonit,orhighlightitandpressthe[ Enter ] k e y. 2) After?[...]
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Page 30
30 Setting Description KEYBOARD LANGU AGE Sets the language for an e xter nal ke yboard connected to the KVM’ s external ke yboard por t. T o select a keyboard language , double- click on the desired language or highlight it and hit the [Enter] k ey . Y ou can choose between US English, UK English, German, Swiss German, French, Hungarian, Italian[...]
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Page 31
31 7.1.4 Local Console Firmware Upgrade ( continued ) 7.2.1 Remote OSD List Drop-Down 7. Administration ( continued ) Firmware Upgrade Reco very In the ev ent of a firmw are upgrade failure, or an aborted firmw are upgrade, perform a firmware upgrade reco very by doing the follo wing: 1. PowerOFFthe switch. Ifit is partof[...]
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Page 32
32 7.2.2 Remote OSD Configuration T ab 7.2.3 Remote OSD Administration T ab 7. Administration ( continued ) The Configuration tab (see diagram) allo ws administrators and users to set up their working en vironment. A separate profile for each is stored by theOSD and isactiv ated accordingto the usernameand password[...]
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Page 33
33 7.2.3 Remote OSD Administration T ab ( continued ) 7. Administration ( continued ) General Information The General Information screen displays the Device Name , MAC Addr ess and Firmwar e V ersion of the KVMswitch. The Device Name can be customizedby an administrator , butdefaults atthe KVMmodel na[...]
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Page 34
34 7.2.3 Remote OSD Administration T ab ( continued ) 7. Administration ( continued ) User Management – Permissions The following permissions are included in the Add User and Edit User screens of the User Management tab, and determine what access rights are av ailable to each account: • WinClient :Whenselected, the correspondi[...]
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Page 35
35 ANMS The AdvancedNetworkManagement Settings (ANMS)screen box allo ws you to set up login authorization management from an external source. From this screen, administrators can set up remote management via RADIUSand/or LD AP/S, andset up theaccess portand MA C address fortheWind[...]
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Page 36
36 ANMS – LD AP/S Configuration T oallowauthentication andauthorization via LD AP or LD APS,the activ e directory’ s LD APSchema must beextended sothat anextended attribute namefor the KVM– permission – is added as an optional attribute to the person class. Not[...]
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Page 37
37 7.2.3 Remote OSD Administration T ab ( continued ) 7. Administration ( continued ) 4. Select the Attrib utes tab of the person Pr operties screen and click the Add button. 5. Select permission from the list that appears and then click OK . Extend and Update the Active Dir ectory Schema – Edit Active Dir ectory Users with the Extended Schema 1.[...]
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Page 38
38 7.2.3 Remote OSD Administration T ab ( continued ) 7. Administration ( continued ) Access rights examples are gi ven in the table: Access Rights String Description 10.0.0.166&w ,v The corresponding account can access the KVM assigned to IP address 10.0.0.166 via the Windo ws browser and non- browser applications, b ut only has view-only acce[...]
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Page 39
39 7.2.3 Remote OSD Administration T ab ( continued ) 7. Administration ( continued ) Starting the OpendLD AP Server T ostart theOpenLDAPServer , run slapd (the OpenLD AP Server ex ecutable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that trigg[...]
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Page 40
40 7.2.3 Remote OSD Administration T ab ( continued ) 7. Administration ( continued ) Using the New Sc hema T o use the ne w schema, do the following: 1. Sav e thenewschema file(e.g., B020-U08-19-IP .schema)in the / OpenLD AP/ schema / directory . 2. Add the ne w schema to the slapd.conf file, as shown in the f igure: [...]
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Page 41
41 7.2.3 Remote OSD Administration T ab ( continued ) 7. Administration ( continued ) Customization The Customization screen allows administrators to upgrade the IP firmw are ofthe KVM andconfiguresettings related toKVM operation. The sections that follow discuss the settings you will f ind on this page. Customizati[...]
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Page 42
42 7.2.3 Remote OSD Administration T ab ( continued ) 7. Administration ( continued ) Customization – I/O Clicking the Attributes button in the I/O panel brings up a dialog box that allows you to set the port operating systems and Quic k V iew ports. These settings can only be edited in the Local Console OSD or the Remote OSD . Y ou will not be a[...]
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Page 43
43 7.3.1 General Information 7.3.2 Network 7. Administration ( continued ) As previously mentioned, the Gener al Information page is the first page you see upon logging into the W eb Management Interface . When navig ating through the W eb Management Interface , you can always display the Gener al Information page by clicking on the icon a[...]
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Page 44
44 7. Administration ( continued ) 7.3.2 Network ( continued ) 7.3.3 Security IP Installer Settings An IP Installer utility isprovided onthe CDthat comes withthe KVM switch,which giv esyou a simpleway toascertain and conf igure theKVM’ s IP address.Wheninv oke[...]
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Page 45
45 7. Administration ( continued ) 7.3.4 ANMS The AdvancedNetworkManagement Settings (ANMS)page allowsyou to set up login authorization management from an external source. From thisscreen, administrators canset up remotemanagement viaRADIUS and/orLDAP/S,and setup the access?[...]
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Page 46
46 Extend and Update the Active Dir ectory Schema – Cr eate a New Attribute 1. Open Control Panel Administrative T ools Active Directory Schema . 2. Inthe left panelof the screenthat comesup, right-click Attributes . 7. Administration ( continued ) 7.3.4 ANMS ( continued ) 3. Select New Attribute . 4. A w[...]
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Page 47
47 7. Administration ( continued ) 7.3.4 ANMS ( continued ) 5. Select permission from the list that appears and then click OK . Extend and Update the Active Dir ectory Schema – Edit Active Dir ectory Users with the Extended Schema 1. Run ADSI Edit . (Installed as part of the Support T ools ). 2. Open domain , and navigate to the cn=users dc=tripp[...]
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Page 48
48 7. Administration ( continued ) 7.3.4 ANMS ( continued ) Access rights examples are gi ven in the table: Access Rights String Description 10.0.0.166&w ,v The corresponding account can access the KVM assigned to IP address 10.0.0.166 via the Windows browser and non-browser applications, b ut only has view-only access to the connected computer[...]
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Page 49
49 7. Administration ( continued ) 7.3.4 ANMS ( continued ) Starting the Open LD AP Server T ostart theOpenLDAPServer , run slapd (the OpenLD AP Server ex ecutable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information. F o[...]
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Page 50
50 7. Administration ( continued ) 7.3.4 ANMS ( continued ) 7.3.5 User Management Using the New Sc hema T o use the ne w schema, do the following: 1. Sav e thenewschema file(e.g., B020-U08-19-IP .schema)in the / OpenLD AP/ schema/ directory . 2. Add the ne w schema to the slapd.conf file, as shown in the f igure: 3.[...]
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Page 51
51 7. Administration ( continued ) 7.3.6 Customization The Customization screen allows administrators to configure settings relatedto KVM operation.Thesections that follo w discussthe settings you will find on this page. Client Timeout Control If there is no keyboard/mouse input for the amount of time specif ied her[...]
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Page 52
52 7. Administration ( continued ) 7.3.7 Maintenance 7.3.8 Log The Maintenance page allows administrators to upgrade the IP firmw are ofthe KVM switch,as well asbackup andrestore the KVMconfiguration settings and user profiles. Firmware Upgrade T oupgrade theKVMs IP firmw are, follo w the?[...]
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Page 53
53 7. Administration ( continued ) 7.4 Log Server TheW indows-based Log Server is an administrative utility that records all theeventsthat takeplace onselected B020-U08-19-IP unitsand writes them to a searchable database. This chapter describes ho w to install and configure the Lo g Server . Note: The Lo g Ser[...]
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Page 54
54 7. Administration ( continued ) 7.4 Log Server ( continued ) Events The Events menu consistsof twoitems; Sear ch and Maintenance . Sear ch Search allows you to search for e vents containing specific words or strings.Whenyou access thisfunction, ascreen similar tothe one that follows appea[...]
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Page 55
55 7. Administration ( continued ) 7.4 Log Server ( continued ) The List Panel The List panel contains the following fields: Field Description Recording Determines whether the Log Ser ver records log e vents f or the corresponding KVM switch. If this checkbo x is checked, the field displa ys Recording , and log ev ents are recorded. If this checkbo[...]
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Page 56
56 8. Specifications Specification B020-U08-19-IP Computer P or ts HD18 Female (8) KVM Cable Kit Model P778-Series KVM Cable Kit Connectors KVM Side: HD18 Male Computer Side: HD15 Male, USB A Male, (2) PS/2 Male Included Cable Kits P778-006 6ft Cables (2) P or t Expansion Daisy-chain Daisy-chain P or ts DB25 Male Daisy-chain Cable P772-Ser ies Comp[...]
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Page 57
57 8. Specifications ( continued ) 8.2 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) k eyboard can emulate the functions of theMac keyboard.Theemulation mappingsare listed inthe table: PC Keyboar d Mac Keyboar d [Shift] [Shift] [Ctrl] [Ctrl] [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Alt] [Pri[...]
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Page 58
58 W ARRANTY REGISTRA TION V isit www .tripplite.com/warrantytoday toregister the1-year limited warrantyfor yournewT ripp Liteproduct. Y ou’ll beautomatically entered intoa drawing for a chance to win a FREE T ripp Lite product!* * No purchase necessary . V oid where prohibited. Some [...]
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Page 59
59 20100923693-2985 1111 W . 35th Street, Chicago, IL 60609 USA www .tripplite.com/suppor t 201009236 93-2985.indd 59 11/18/2010 4:21:52 PM[...]