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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Tripp Lite B060-032-8, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Tripp Lite B060-032-8 should contain:
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Table of contents for the manual
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Page 1
1 Owner’ s Manual NetDirector ™ 32-P or t 8-User Matrix KVM Switc h Model: B060-032-8 1111 W . 35th Street, Chicago, IL 60609 USA (773) 869-1234 • www .tripplite.com Copyright © 2008 T ripp Lite. All rights reserved. All trademarks are the property of their respective owners. W ARRANTY REGISTRA TION: register online today f or a chance to wi[...]
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Page 2
2 T able of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P age 2 2. Impor tant Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 3 3. System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4. Compatibility & Required Hardware . . . . . . . . . . .[...]
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Page 3
3 1. Introduction • Super Administrators can view and end sessions of other users • Super Administrators can broadcast keyboard input to all computers in the KVM installation • Supports password authentication • Additional user port on front panel for easy system maintenance • Hot pluggable—add or remove components without having to pow[...]
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Page 4
4 3. System Components 4. Compatibility & Required Hard ware The NetDirector Matrix KVM Switch consists of: • B060-032-8 Matrix KVM Switch • 1 Power Cord • 1 Rackmount Kit • 1 Set of Foot Pads 4.1 Compatibility 4.2 Required Hard ware For KVM Consoles The following hardware components are required for each KVM console: • A VGA, SVGA, o[...]
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Page 5
5 5. Features B060-032-8 Front V iew B060-032-8 Rear V iew Power LED: Lights (blue) to indicate that the unit is receiving power . Server Port LEDs: Port LED Status Steady Amber Light KVM Port is selected and the connected computer is powered on Flashing Amber Light KVM Port is selected and is cascaded to a powered on KVM Switch Steady Green Light [...]
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Page 6
6 6. Rackmounting Stacking and Rackmounting • The included rackmounting kit does not contain screws or cage nuts for attaching the B060-032-8 to your rack. If you need additional screws or cage nuts, contact your rack dealer . • Allow at least 2 in. (5.1cm) on each side for adequate ventilation and 5 in. (12.7cm) at the rear for power cord and [...]
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Page 7
7 7. Single-Level Installation Note: Prior to installation, ensure that all devices being connected to the B060-032-8 are powered off. In a single-level installation, there are no additional KVM switches cascaded or daisy-chained from the B060-032-8. T o set up a single-level installation, refer to the following steps: Connect the console to the Co[...]
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Page 8
8 8. Multilevel Installation 8.1 Cascading Y ou can greatly expand the number of computers connected to the B060-032-8 by performing a multilevel installation. The B060-032-8 supports two types of multilevel installation: Cascading Cascading involves using the KVM port(s) of a parent KVM switch (the fi rst B060-032-8 KVM Switch that you are cascad[...]
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Page 9
9 1 2 4 5 6 7 Cascading B060-032-8 Matrix KVM Switches Cascading B060-032-8 KVM switches off of B060-032-8 KVM switches is the preferred method of expanding the number of connected computers/servers, as it is the method that provides the most functionality . Cascaded B060-032-8 KVM Switches can support eight simultaneous users, whereas a daisy-chai[...]
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Page 10
10 8. Multilevel Installation Cascading B007-008 KVM Switches T o cascade B007-008 KVM switches, a B054-001-PS2 Server Interface Unit (SIU) is required. The SIU converts the KVM port connector used by the B060-032-8 to connectors appropriate for the KVM switch that you are installing. Note: Only one B007-008 KVM switch can be cascaded from each KVM[...]
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Page 11
11 8. Multilevel Installation 8.2 Daisy-Chaining* Up to seven B060-032 or B060-016-2 Matrix KVM Switches can be daisy-chained to the fi rst-level B060-032-8. When daisy chained with the B060-032 or B060-016-2, the B060-032-8 must occupy the master ( fi rst-level) position, while the B060-032 or B060-016-2 must be used as the slave KVM switch(es) [...]
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Page 12
12 9. Basic Operation Hot Plugging The B060-032-8 supports hot plugging—components can be removed and added by unplugging their cables from the ports with no need to shut down the KVM switch. In order for hot plugging to work properly , the procedures described below must be followed. Switching Daisy-Chained KVM Switch Positions Y ou can switch t[...]
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Page 13
13 The use of RJ45 KVM port connectors, combined with Auto Signal Compensation (ASC), allows signals to travel up to 1000 ft. (300m) while maintaining reliability and high video resolution. This enables the B060-032-8 installation to take advantage of the internal Cat5e and Cat6 wiring built-in to most modern commercial buildings. Since the data si[...]
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Page 14
14 10. Administrator Utility T o con fi gure the network settings from within the OSD (only Super Administrators are allowed to perform this con fi guration): From a KVM console, open the OSD using the Hotkey command (SCROLL LOCK + SCROLL LOCK). In the F4 ADM Screen navigate to SADM CONFIGURA TION > SET NETWORK to pull up a submenu with the fo[...]
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Page 15
15 10. Administrator Utility T o login to the B060-032-8 Administrator Utility: Enter the IP address that you have just set up (http://192.168.1.xxx) for the B060-032-8 in the address bar of a W eb browser and press ENTER. Note: If you do not know the IP address of the B060-032-8, ask your network administrator . When you try to login to the B060-0[...]
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Page 16
16 10.5 Menus & Icons 10. Administrator Utility Menus The menus at the top of the B060-032-8 Administrator Utility are described in the table below: Menu Description V iew Open the V iew menu to con fi gure your personal OSD screen display settings Settings Open the Settings menu to con fi gure your personal settings, such as Username and Pas[...]
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Page 17
17 10.6 P or t Status 10.7 Naming Stations 10. Administrator Utility After logging in to the B060-032-8 Administrator Utility , the Port Status W eb Page displays by default. (Y ou can display the Port Status W eb Page at any time by clicking on the B060-032-8 station icon in the tree view . Y ou can view the Port Status W eb Page for cascaded stat[...]
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Page 18
18 10.8 Setting the W eb P age Session Timeout 10. Administrator Utility If the length of time that a user is idle in the B060-032-8 Administrator Utility exceeds the W eb Page Session T imeout setting, the user ’ s session in the Administrator Utility is ended. The valid range for the W eb Page Session T imeout is 1–240 minutes. The default is[...]
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Page 19
19 10.10 IP Installer Setting 10. Administrator Utility Y ou can use the IP Installer to view and change network settings for the B060-032-8. The IP Installer can be downloaded from ou r W ebsite. Follow these instructions to con fi gure the IP installer as desired: Click Enabled to allow the IP Installer to be used to change the IP address, subne[...]
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Page 20
20 10.11 Setting Date and Time 10.12 Group Mana g ement Super administrators can set the date and time of the B060-032-8, which enables the System Log, Active Sessions, and System Inf ormation W ebPages to maintain accurate time-sensitive data. T o set the date and time: From the Administration Menu , choose Super Adm Con fi guration > Date &am[...]
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Page 21
21 The Group Information W eb Page lists all KVM ports in the installation. KVM ports, whether on the root station, daisy-chained, or cascaded, are listed in order of position in the installation. Click to apply the type of access rights you wish to assign for the group to each KVM port. Note: Groups granted access to a daisy-chained B060-032 / B06[...]
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Page 22
22 10. Administrator Utility The B060-032-8 requires each user to be added to a group; therefore, we suggest that you create groups before users. If you do not wish to create groups, you may add users to the default group account (Group); however , the default group account cannot be used to grant KVM port access to group members. Y ou must individ[...]
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Page 23
23 10. Administrator Utility Select a group membership for the user . If you do not wish to create a group membership for the user , then select the default group account (Group). Note: Each user account can have only one group membership. If you want to assign KVM port access rights to the user , follow the steps below . If not, skip ahead to . No[...]
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Page 24
24 10. Administrator Utility T o delete users: Open the User Management W eb Page (Figure 18). Select a username and click Delete . The following dialog box appears (Figure 19): Click OK to delete the user . The user is removed from the User Management W eb Page . 1 2 3 Figure 18: User Management W eb Page (Delete User) Figure 19: Delete User Con ?[...]
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Page 25
25 10. Administrator Utility 10.14 P or t Management B060-032-8 port access rights for users and groups can also be set on a port-by-port basis, giving Super Administrators and Administrators a high degree of control over which KVM ports users can access and how they can access the KVM ports. If you have already assigned group/user access rights us[...]
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Page 26
26 10. Administrator Utility T o open the Port Management W eb Page for a KVM port: In the B060-032-8 tree (on the left side of the Main W eb Page ), double- click on a computer icon. Each computer icon corresponds to a KVM port. Y ou can also double-click on the Port ID of the desired port in the Port Select W eb Page . The Port Management W eb Pa[...]
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Page 27
27 10. Administrator Utility Field Description OS Language Set the layout of the keyboard that will be used to access the computer attached to this selected port. The B060-032-8 supports three keyboard layouts; U.S. English, Japanese and French. Con fi guring this setting correctly will ensure that characters are entered correctly and that the spe[...]
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Page 28
28 10. Administrator Utility V iew Mode Many OSD functions only operate on the computers that are currently listed (displayed) on the OSD main screen. Use this function to broaden or narrow the scope of KVM ports that are listed. The submenu choices and their meanings are given in the table below: Option Description Personal Check this option to ha[...]
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Page 29
29 10. Administrator Utility Con fi guring OSD User Settings This function allows the user to change the account password and set up a unique working environment. A separate pro fi le for each user is stored by the OSD and is activated according to the username that is provided during login. Open the Settings W eb Page by clicking on the Settings[...]
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Page 30
30 10. Administrator Utility 10.16 Searc hing for P or ts & Stations 10.17 Upgrading Firmware Y ou can search for KVM ports and cascaded/daisy-chained stations in the KVM installation by typing all or part of the port or station name. T o search for a KVM port: Click the Search menu. The Search W eb Page opens Figure 24). T ype a port note or s[...]
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Page 31
31 10. Administrator Utility Click OK to enter Firmware Upgrade mode. This may take a few minutes as the system prepares to upgrade fi rmware. Users with active sessions in the OSD will be informed that they should logout. (Some KVM consoles may be automatically logged out.) The Firmwar e Upgrade W eb Page will appear (Figure 26). It displays the [...]
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Page 32
32 10. Administrator Utility Select the B060-032-8 for which you wish to upgrade the fi rmware, and then click OK. The Firmwar e Upgrade Utility main screen appears. The utility will inspect your installation. All devices capable of being upgraded by the package are listed in the Device List box (Figure 28). Select a device in the Device List box [...]
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Page 33
33 10. Administrator Utility As the upgrade proceeds, status messages appear in the Status Messages box, and the progress toward completion is shown on the Progress bar (Figure 30). When the upgrade is complete, a screen appears to inform you that the procedure was successful (Figure 31). Click Finish to close the Firmware Upgrade Utility . After a[...]
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Page 34
34 10. Administrator Utility 10.19 Backing Up & Restoring Settings Super administrators and administrators can back up B060-032-8 system settings to a fi le and later restore them to the system. Systems settings should be backed up: • Before making changes. • If multiple B060-032-8 are installed in separate installations and you want to us[...]
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Page 35
35 10. Administrator Utility T o view current user sessions click the Session icon. The Active Sessions W eb Page will appear . It displays information about the users who have active sessions in the B060-032-8 Administrator Utility or OSD (Figure 33). T o end a user session: Click the Session icon. The Active Sessions Web Page appears. Select the [...]
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Page 36
36 10. Administrator Utility 11. OSD Operation 10.21 Viewing System Information & Help 10.22 Logging Out 11.1 OSD Main Screen Super Administrators can view information about the B060-032-8 through the System Information W ebpage. It displays the current fi rmware version(s) of the B060-032-8 and attached modules, the system time, the network s[...]
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Page 37
37 11. OSD Operation After you login, the W elcome Screen will appear (Figure 39). Press ENTER. A screen similar to the one below will appear (Figure 40). Note: Figure 38 depicts the Super Administrator Main Screen. The User Main Screen does not depict the F4 function, since this is reserved for Super Administrators and Administrators. The OSD alwa[...]
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Page 38
38 11. OSD Operation 11.3 Accessing Switches & Computer s T o access a computer , cascaded switch, or daisy-chained switch, double-click it; or, move the highlight bar to it and press ENTER. If more than one user tries to access a KVM port at the same time, the fi rst user to gain access controls the KVM port, while the other users can only vi[...]
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Page 39
39 11. OSD Operation 11.4 OSD Functions OSD functions con fi gure and control the OSD. Functions include: rapidly switching to any KVM port; auto scanning speci fi cally selected KVM ports; limiting the list of KVM ports you wish to view; managing port names; user management, system administration, and making OSD setting adjustments. All setting [...]
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Page 40
40 Setting Description SET SCAN SCAN INTER V AL – Determines how long a KVM port is displayed for while in Auto Scan mode. Enter a value from 0-240 seconds and press the Enter key . The default is 5 seconds. A value of zero will automatically enter the B060-032-8 into Skip Mode when Auto Scan is initiated. SCAN MODE – Selects which computers wi[...]
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Page 41
41 11. OSD Operation 11.5 Management Menus Group Management Setting Description CREA TE GROUP Selecting this setting opens up a page where all of the Groups are listed. T o create a new Group simply hit the ENTER key , (Super Admin Only) regardless of what Group is currently highlighted. The New Group Name Field will appear , allowing the user to t[...]
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Page 42
42 11. OSD Operation Port Management This menu is accessible to both Super Administrators and Administrators Setting Description POR T ACCESS This function allows the Super Administrator or Administrator to de fi ne group and user access to individual KVM ports. Opening the POR T ACCESS page brings you to a page where all KVM ports are displayed. [...]
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Page 43
43 11. OSD Operation Station Management This menu is accessible to both Super Administrators and Administrators. Setting Description CREA TE ST A TION This setting allows Super Administrators and Administrators to create a unique name to the B060-032-8 station. T o create a NOTE station note: 1. Highlight the CREA TE ST A TION NOTE option and hit t[...]
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Page 44
44 11. OSD Operation 12. Hotkey Mode F5: SCH The Search function provides a convenient method for locating KVM ports and cascaded stations by their port notes. T o search for a KVM port: 1. From the OSD main screen, press or click F5. 2. In the fi eld that appears, enter a Search T erm that will be included in the Port Note of the KVM port for whi[...]
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Page 45
45 12. Hotkey Mode 12.1 In v oking Hotkey Mode 12.2 Hotkey P or t Switching All hotkey operations begin by invoking Hotkey mode. Y ou must be viewing a port in the B060-032-8 KVM installation to invoke Hotkey mode. T o invoke Hotkey mode: Press and hold down the NUM LOCK key . Press and release the minus [-] key or the asterisk [*] key . Release th[...]
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Page 46
46 12. Hotkey Mode Press the arrow keys to skip through the OSD list. When you skip, you only skip to the previous or next available KVM port that is in the Auto Scan mode selection (see page xx). • [ ← ] Switches to the previous KVM port in the OSD list. • [ → ] Switches to the next KVM port in the OSD list. • [ ↑ ] Switches to the fi[...]
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Page 47
47 13. T roub leshooting Operation problems can arise from a variety of causes. The fi rst step in solving them is to make sure that all cables are securely attached and fully seated in their sockets. Updating the product’ s fi rmware may solve problems that have been discovered and resolved since the prior version was released. If your product[...]
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Page 48
48 T roubleshooting for Sun Systems Problem Solution V ideo display problems with HDB-15 The display resolution should be set to 1024x768@60Hz. Under text mode: interface systems 1. Enter the OK prompt (see page xx) and issue the following fi rmware commands. (e.g. Sun Blade 1000 Servers). setenv output-device screen:r1024x768x60 reset-all Under X[...]
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Page 49
49 Factory Default Settings Setting Default V iew Mode Accessible & Powered Port ID Display Mode Port Number + Port Name Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Scan Mode Accessible & Powered OSD Hotkey Scroll Lock, Scroll Lock Logout T imeout 0 (Disabled) Screen Blanker 0 (Disab[...]