English dropdown-ico

TROY Group 2200 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of TROY Group 2200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of TROY Group 2200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of TROY Group 2200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of TROY Group 2200 should contain:
- informations concerning technical data of TROY Group 2200
- name of the manufacturer and a year of construction of the TROY Group 2200 item
- rules of operation, control and maintenance of the TROY Group 2200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of TROY Group 2200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of TROY Group 2200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the TROY Group service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of TROY Group 2200.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the TROY Group 2200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Font DIMM Printer and Font DIMM Kit User’s Guide (For use with Hewlett-Packard 1200, 1300, 1320, 2100, 2200, 2300, 4100, 4200, 4300, 8100, 8150, and 9000 Series Printers) Document #50-70382-001 Rev. G NOTE : For best results, view this document using Adobe Acrobat Reader 5.0 or higher.[...]

  • Page 2

    Acknowledgements Some of the TROY products include crypt ographic software written by Eric Young ( eay@cryptso ft.com ) The Twofish encryption/decry ption source code used in the TROY MICR DIMM is provided by Crytopane. TROY is a registered trademark. TROYmark ™ and AutoProtect™ are registered trademarks of TROY Group, Inc. All rights reserved [...]

  • Page 3

    Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-1 Preface Conventions This manual is designed and formatted for use as an online document (viewed on your computer screen). The document contains electronic links that group the appli cable inform ation for your specific security printing solu[...]

  • Page 4

    Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-2 Section 1 – Features Overview Introduction ................................................................................................................... ......................1-1 TROY Security Fonts ..................................[...]

  • Page 5

    Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-3 MICR Font Guidelines ........................................................................................................... ............. 3-4 Font Character Mapping .......................................................................[...]

  • Page 6

    Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-4 French Large Convenience Amount Font .......................................................................................3-26 Italian Large Convenience Amount Font ..........................................................................[...]

  • Page 7

    Section 1 Features Overview Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 1-1 Introduction TROY Security Fonts Thank you for purchasing your TROY Font DIMM Printer or Font DIMM Kit. You have chosen the highest quality MICR (Magnetic Ink Character Recognition) printi ng solution available today that offers conve[...]

  • Page 8

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-1 Introduction Menu Structure The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the management of a TROY Font DIMM. The TROY Printer Utility allows the system administra[...]

  • Page 9

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-2 Basic Printer Utility Operations T O ACCESS THE TROY P RINTER U TILITY : 1. Click on the Microsoft Windows Start button, select Programs , MICR by TROY , and then click on the TROY Printer Utility icon. The Printer Utili[...]

  • Page 10

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-3 Printing Demo Pages Accessing Fonts Using Non- Windows Applications Verifying Windows Font Support The TROY Printer Utility provides the ability to generate a Windows Security Font, W indows Barcode Font, and PCL Securit[...]

  • Page 11

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-4 Verifying Windows Font Support (cont.)[...]

  • Page 12

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-5 Verifying PCL 5e Communication The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e comm unication between the host computer and your printer. If the PCL 5 comm uni cation between the host comput[...]

  • Page 13

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-6 Downloading Files to the Printer The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without embedding additional information. A download option is provided to enhance t[...]

  • Page 14

    Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-7 Obtaining Technical Assistance The TROY Printer Utility provides several help screens to guide you through the featur es and functions of your TROY Font DIMM. TROY technical support is available to assist you with any qu[...]

  • Page 15

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-1 Introduction Accessing and Using TROY Fonts Accessing TROY Fonts Using Windows Applications Accessing TROY Fonts Using Non- Windows Applications The TROY MICR E-13B and CMC- 7 MICR fonts have been specifically engineered for your TROY[...]

  • Page 16

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-2 Using TROY MICR Fonts Using the Convenience Amount Fonts Using the TROY Security Fonts Using the TROY OCR Fonts Using the Reverse Helvetica Font Using the TROY POSTNET Font Using the British Pound and Euro Symbols The E-13B MICR font [...]

  • Page 17

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-3 Using Printer Fonts and Screen Fonts In addition to the TROY printer fonts that are permanently programmed into the TROY Font DIMM, the TROY screen fonts have been developed for screen display use only as a visual reference and for ma[...]

  • Page 18

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-4 MICR Font Guidelines The TROY E-13B and CMC-7 MICR fonts were developed using strict specifications designed specifically for high-speed magnetic-read processing. To maintain th ese strict specifications, the TROY MICR fonts were desi[...]

  • Page 19

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-5 Font Character Mapping Each character or symbol in a font set corresponds to a specific ASCII (Am erican Standard Code for Information Interchange) number (e.g., the capital letter “A” = AS CII num ber 65). Pressing a key on your [...]

  • Page 20

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-6 Determining a Character Mapping Accessing Unmapped Characters To determine which key on your computer keyboard that a TROY character or sym bol is “mapped” to, sim ply compare the ASCII number of the selected TROY character or sym[...]

  • Page 21

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-7 Standard ASCII Character Set (reference only)[...]

  • Page 22

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-8 TROY MICR E- 13B 12-Point Font (Troy E-13B) <Esc>(ØQ<Esc>(s1p12vØsØbØT[...]

  • Page 23

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-9 TROY MICR CMC-7 12-Point Font (Troy CMC7) TROY Enhanced Convenience Amount Font (Troy ECF) <Esc>(ØQ<Esc>(s1p12vØsØb1T <Esc>(3Q<Esc>(s1p  vØsØb1ØT  = desired point size[...]

  • Page 24

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-10 TROY Large Convenience Amount 18-Point Font (Troy LCF) TROY Small Convenience Amount 24-Point Font (Troy SCF) NOTE : The TROY Enhanced Convenience Amount font can be used in place of the TROY Convenience Amount font in the legal amou[...]

  • Page 25

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-11 TROY Security Font (Troy Security) TROY Security Font (Spanish) (Troy Security Spanish) <Esc>(4Q<Esc>(s1p  vØsØbØT  = desired point size <Esc>(4Q<Esc>(s1p  vØsØb4T  = desired point size NOTE :[...]

  • Page 26

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-12 TROY Reverse Helvetica Font (Troy Helvetica (Rev))[...]

  • Page 27

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-13 TROY OCR-A (Troy OCR-A) <Esc>(ØO<Esc>(s1p  vØsØb1Ø4T  = desired point size[...]

  • Page 28

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-14 TROY OCR-A (continued) NOTE : This OCR font must be used at the designated point size to ensure optical readability.  Size I – must use 12-point size (upper and lower case characters can be used)  Size III – must use 16-poi[...]

  • Page 29

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-15 TROY OCR-B (Troy OCR-B) <Esc>(1O<Esc>(s1p  vØsØb11ØT  = desired point size[...]

  • Page 30

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-16 TROY OCR-B (continued) NOTE : This OCR font must be used at the designated point size to ensure optical readability.  Size I – must use 10-point size (upper and lower case characters can be used)  Size III – (not supported)[...]

  • Page 31

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-17 TROY UPC-A Barcode <Esc>(8Y<Esc>(s1p  vØsØb246ØØT  = desired height[...]

  • Page 32

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-18 TROY UPC-E Barcode <Esc>(8Y<Esc>(s1p  vØsØb2461ØT  = desired height[...]

  • Page 33

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-19 TROY EAN-8 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2462ØT  = desired height[...]

  • Page 34

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-20 TROY EAN-13 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2463ØT  = desired height[...]

  • Page 35

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-21 TROY BC25 Barcode <Esc>(4Y<Esc>(s1p  vØsØb2464ØT  = desired height[...]

  • Page 36

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-22 TROY BC39 Barcode <Esc>(ØY<Esc>(s1p  vØsØb2467ØT  = desired height[...]

  • Page 37

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-23 TROY BC128 Barcode <Esc>(ØY<Esc>(s1p  vØsØb247ØØT  = desired height[...]

  • Page 38

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-24 TROY POSTNET <Esc>(15Y<Esc>(s1p  vØsØb2477ØT  = desired height[...]

  • Page 39

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-25 TROY POSTNET Reverse (optional) <Esc>(15Y<Esc>(s1p  vØs33b2477ØT  = desired height[...]

  • Page 40

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-26 International Convenience Amount Fonts In addition to the CMC-7 font used for Interna tional MICR applications, TROY provides the following Convenience Amount font sets in a variety of languages (see examples below). These fonts are [...]

  • Page 41

    Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-27 International Convenience Amount Fonts (cont.) British Small Convenience Amount Font (Troy SCF British) <Esc>(2Q<Esc>(sØp6h22.68vØsØb1T French Small Convenience Amount Font (Troy SCF French) <Esc>(2Q<Esc>(s[...]

  • Page 42

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-1 Trouble- shooting by Symptom The following troubleshooting table provides solutions to the most com mon MICR printing problems. Som e of the messages may not apply to your TROY Security Prin ting Solution. Visually ins[...]

  • Page 43

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-2 Trouble- shooting by Symptom (cont.) 600 dpi MICR font not used in MICR line (an incorrect font such as Courier or Times Roman was used instead). No MICR font installed. MICR mode disabled and an attempt was made to us[...]

  • Page 44

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-3 Trouble- shooting by Symptom (cont.) MICR clear band has extra printing (such as toner splatter) besides the MICR line on front or backside of document. Printer density setting is too dark. Printer fusing unit is conta[...]

  • Page 45

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-4 Trouble- shooting by Symptom (cont.) MICR line not positioned correctly on the document (vertically and horizontally). Your MICR paper was cut or perforated inaccurately (paper is too short/long or narrow/wide). Softwa[...]

  • Page 46

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-5 Trouble- shooting by Symptom (cont.) MICR characters are too thick or too thin. Printer density setting is too dark or too light. Your MICR toner cartridge is nearly empty. Your MICR paper is out of specification so th[...]

  • Page 47

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-6 Trouble- shooting by Symptom (cont.) MICR characters are broken, there are voids in characters or toner rubs off. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Faulty MICR[...]

  • Page 48

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-7 Trouble- shooting by Symptom (cont.) Your bank reports a high reject rate when processing your TROY MICR- printed documents. NOTE: This section covers conditions not addressed above. You should also investigate all of [...]

  • Page 49

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-8 Trouble- shooting by Symptom (cont.) MICR characters appear smeared after processing by a bank. A Non-TROY MICR toner was used. Your MICR paper is out of specification so that toner does not adhere properly to the pape[...]

  • Page 50

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-9 Trouble- shooting by Printer Control Panel Display Message The following table contains the printer control pane l display messages generated by TROY Security Printing Solutions. Some of the messages m ay not apply to [...]

  • Page 51

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-10 Software Uninstall Procedures Uninstall the TROY Screen Fonts Uninstall the TROY Support Files In the event you wish to reinstall or permanently rem ove the TROY Security Printing Solution support files and utilities,[...]

  • Page 52

    Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-11 Uninstall the TROY Printer Utility 1. Close all applications before uninstalling the TROY Printer Utility files. 2. From the START menu, click on Settings , and then click on Control Panel . 3. Click on Add/Remove Pro[...]