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Turbo Chef Technologies and 2620 ovens manual

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Table of contents for the manual

  • Page 1

    TM Owner’s Manual     h  , ,    © 2008-2015 TurboChef Technologies, Inc.[...]

  • Page 2

    [...]

  • Page 3

    For further information, call 800.90TURBO or +1 214.379.6000[...]

  • Page 4

    The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking results and years of trouble-free service. Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subje[...]

  • Page 5

    Table of Contents Safety Information Important Safety Information - Please Read First i General Safety Information i Reducing Fire Risk ii Preventing Oven Damage ii Grounding Instructions ii Power Cord Replacement ii Specifications and Installation HhC 1618 Dimensions 1 HhC 1618 Electrical Specifications 1 HhC 2020 Dimensions 2 HhC 2020 Electrical [...]

  • Page 6

    Oven Modes Config Mode 15 Smart Card Screen (Loading a Menu) 15 Accessing the Fault Count Screen 15 Accessing the Setup Mode 15 Setup Mode 15 Changing the Display Temperature 16 Changing the Belt Direction 16 Edit Options Screen 16 Changing the Speaker Volume 16 Info Screen 17 Updating the Firmware 17 Troubleshooting 18 Replaceable Parts 20 North A[...]

  • Page 7

    i SAFETY INFORMATION Important Safety Information – Please Read First Improper installation, adjustment, alteration, service, or maintenance of this equipment can cause property damage, injury, or death. Thoroughly read the installation, operating, and maintenance instructions befor e installing or servicing this equipment. Strictly adhere to the[...]

  • Page 8

    ii SAFETY INFORMATION Reducing Fire Risk If materials inside the oven ignite or if smoke is observed, 1. Turn off the oven. 2. Disconnect the power cord or shut off power at the fuse/circuit breaker panel. o Carefully attend the oven if paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.  DO NOT leave[...]

  • Page 9

    1 SPECIFICATION AND INSTALLATION HhC 1618 Dimensions Exterior Height 13.0” (330 mm) -- with legs 17.0” (432 mm) Width 36.0” (914 mm) Depth 31.7” (805 mm) Conveyor Length 36.0” (914 mm) or 48” (1219 mm) Width 16.0” (406 mm) Electrical Specifications North America 1 Phase 208/240 VAC 50/60 Hz 37 amp current draw Max Input: 7.5 kW 3-wire[...]

  • Page 10

    2 SPECIFICATION AND INSTALLATION HhC 2020 Dimensions Exterior Height 13.0” (330 mm) -- with legs 17.0” (432 mm) Width 48.3” (1227 mm) Depth 35.7” (907 mm) Conveyor Length 48.3” (1227 mm) Width (Single) 20.0” (508 mm) Width (50/50) 9.5” / 9.5” (241 mm / 241 mm) Width (70/30) 15” / 4” (381 mm / 102 mm) Electrical Specifications No[...]

  • Page 11

    3 SPECIFICATION AND INSTALLATION 48.3” (1227 mm) 41.7” (1059 mm) 24.0” (610 mm) 4.0” (102 mm) 8.5” (216 mm) 17.0” (432 mm) 41.7” (1059 mm) 4.0” (112 mm) 6.0” (152 mm) 18.4” (467 mm) 60.1” (1527 mm) 6.0” (152 mm) HhC 2620 Dimensions Exterior Height 13.0” (330 mm) -- with legs 17.0” (432 mm) Width 48.3” (1227 mm) Depth 4[...]

  • Page 12

    4 SPECIFICATION AND INSTALLATION Packaging All ovens are packaged in a double-wall corrugated box with integrated wooden skids. All international ovens shipped via Air or Less than Container Loads are packaged in wooden crates. Certifications Construction - 430 stainless steel front, top, sides, and back - Cool to touch covers and panels - Stainles[...]

  • Page 13

    5 SPECIFICATION AND INSTALLATION Proper placement of the oven will enhance long-term operator convenience and satisfactory performance. Be sure to place the oven in an area accessible for proper operation and servicing. The surface on which the oven is placed must be at least 30” (762 mm) deep and capable of supporting 195 lb. (88.4 kg) for the H[...]

  • Page 14

    6 CLEANING = Wash, rinse, sanitize. (Use only TurboChef-approved cleaner, part number 103180). = Completely dry with clean towel. ID LE BA CK OFF E M E R G E N C Y S T O P High h Co nv eyor by Tu rboChe f TM ID LE BA CK OFF E M E R G E N C Y S T O P High h Co nv eyor by Tu rboChe f TM ID LE BA CK OFF E M E R G E N C Y S T O P High h Co nv eyor by T[...]

  • Page 15

    7 CLEANING WARNING: Always disconnect power before cleaning or servicing oven. ID LE BA CK OFF E M E R G E N C Y S T O P High h Co nv eyor by Tu rboChef TM ID LE BA CK OFF E M E R G E N C Y S T O P High h Co nv eyor by Tu rboChef TM ID LE BA CK OFF E M E R G E N C Y S T O P High h Co nv eyor by Tu rboChef TM COOKING BE LT 10:00 BREAKF AST TO P AIR [...]

  • Page 16

    8 CLEANING 1. 2. 3. 4. 5. Step 3: Remove I nner Ov en Components 1 2 2 1 1 2 1 1 2. 4. Step 4: Clean Ov en Co mponents 1. 3. 5. 6. 7. Replace lters if damaged or torn.[...]

  • Page 17

    9 CLEANING 1. 2. 3. 4. Step 5: Replace Ov en Components 1 2 2 1 2 6. 7. 8. 9. 5. Latc h Step 7: Ready the Ov en f or Us e 1. 2. Step 6: Ve rify Chain T ension A cceptable - Chain (A) is tight and easily clears crumb tray holder (B) A B Call se rv ice to have link removed - Chain (A ) is loose and risks contact with crumb tray holder (B) A B See det[...]

  • Page 18

    10 STANDARD OVEN OPERATION Oven Controls Figure 12. 1. Display The display shows current oven operation and/or user programming information. 2. Soft Keys Six soft keys are on the oven controls, three on the left (L1, L2, L3, where L1 = top) and three on the right (R1, R2, R3, where R1 = top). Use the soft keys to select the option/command that is a[...]

  • Page 19

    11 STANDARD OVEN OPERATION Cooking Figure 13. This section explains how to cook a food product by describing the “standard operation” modes through which the oven progresses (Figure 13). - 1: Oven Off - 2: Belt Speed Select - 3: Warming - 4: Soaking - 5: Cooking - 6: Coolin[...]

  • Page 20

    12 STANDARD OVEN OPERATION Mode 3: Warming Mode during which the oven warms to the preset cooking temperature defined by the cooking profile that was selected. Happens When... - A selection is made from  2, and the oven’s temperature at the beginning of warmup was not within (less than) 25°F (14°C) of the oven’s set temperature. G[...]

  • Page 21

    13 STANDARD OVEN OPERATION Editing a Cooking Profile To edit a cooking profile, the oven must be in the   and the full edit or flex option must be enabled for each option to be edited. For more information on selecting between full edit, rigid, and flex options for each editable setting, see Edit Options Screen on p[...]

  • Page 22

    14 OVEN MODES Adjusting the Belt Speed The oven can accommodate either one or two con- veyor belts. The oven will automatically detect the number of conveyor belts installed and display the option to change the speed of each conveyor belt independently. 1. From Figure 14, press the soft key adjacent to the conveyor belt you wish to adjust (press L2[...]

  • Page 23

    15 OVEN MODES INSERT SMART CARD PRESS [BACK] TO EXIT SMAR TC ARD FA UL TS CONFIG MENU SETUP TEST MODE Figure 16: Config Mode LO AD FROM CARD SMARTCARD SA VE TO CARD Figure 17: Smart Card Screen Figure 19: Insert Smart Card Screen Figure 18: Loading a Smart Card L1 L2 L3 R1 R2 R3 L1 L2 L3 R1 R2 R3 L1 L2 L3 R1 R2 R3 Config Mode The [...]

  • Page 24

    16 OVEN MODES EC=82F 208V RUN: 65432 HR IDLE: 12345 HR INFO SERIAL_NUMBER SOFT W ARE VERSION Figure 24: Info Screen DEGS F BEL T L- R EDIT/RIGID/FLEX ENGLISH SETUP MENU VOL 3 INFO Figure 21: Setup Mode Changing the Display Temperature The oven can display the temperature in either Celsius or Fahrenheit units. To change the display temperature, pres[...]

  • Page 25

    17 TROUBLESHOOTING Info Screen The info screen (Figure 24, page 16) is used to display the following information in an easy to access place: - Serial number - Electrical compartment temperature - Voltage - Total time the oven has been on - Total time the oven has been idle - Firmware version To access the info screen, press R3 within the ?[...]

  • Page 26

    18 TROUBLESHOOTING Issue Possible Cause(s) Resolution No power to oven. - Oven is not plugged in. - Main circuit breaker is tripped. - Plug oven in. - Verify wall circuit breaker is on. Reset breaker and then power oven back on. Oven is not warm- ing up properly. - Oven is in the off state. - Oven has been switched off at the main circuit breaker. [...]

  • Page 27

    19 TROUBLESHOOTING Issue Possible Cause(s) Resolution F2: Low Temp During Cook - Oven power interrupted. - Excessive load. - Oven is not clean. - Oven not fully warmed up. - Defective heater. - Blower motor not running. - Low supply voltage. - Verify wall circuit breaker is on. Reset breaker and then power oven back on. - Reduce load. - Clean the o[...]

  • Page 28

    20 TROUBLESHOOTING Replaceable Parts The following is a list of parts that may need replacing during the life of the oven. For more information, please contact TurboChef. (Within North America, call 800.90. Outside North America, call +1 214.379.6000 or your authorized distributor.) Part Description TurboChef Part Number Air Filter H[...]

  • Page 29

    21 NORTH AMERICA LIMITED WARRANTY North America Limited Warranty e Limited W arranty outlined below for the T urboChef conveyor o ven (model HhC 1618, HhC 2020, or HhC 2620) is activated upon shipment of your o ven. S hould you requir e additional assistance after reviewing the warranty outlined below , please call T urboChef C ustomer Service a[...]

  • Page 30

    22 NORTH AMERICA LIMITED WARRANTY M odications and Repair: Equipment that has been modied or alter ed by persons other than T urboChef or its ser vice agents, or Equipment that has had non-appro ved devices or connection items attached thereto, is ex cluded from co verage under this warranty . Repair of the Equipment by anyone other than T ur[...]

  • Page 31

    23 NORTH AMERICA LIMITED WARRANTY services not covered under this limited warranty , T urboChef will invoice customer and customer will pay such invoice based on terms of net 10 days. C ustomer also agrees to pay any cost incurr ed by T urboChef or its ser vice agent associated with a service agent responding to a call for ser vice, but then being [...]

  • Page 32

    24 INTERNATIONAL LIMITED WARRANTY I nt ernational Limited Warranty is Limited W arranty shall apply to the sales of all T urboChef HhC 1618, HhC 2020, or HhC 2620 Conveyor o vens (the “Equipment ”) manufactured by T urboChef T echnologies, Inc. (“T urboChef ”), and sold to purchasers outside of the U nited States, Canada, and P uerto Ric[...]

  • Page 33

    25 INTERNATIONAL LIMITED WARRANTY W arranty Ser vice During the W arranty P eriod, any materially defective Equipment will be repair ed or replaced free of charge at T urboChef ’ s option provided that: 1. Y ou notify the Authorized D istributor from whom Y ou purchased the Equipment and/or T urboChef as soon as reasonably possible after disco ve[...]

  • Page 34

    26 INTERNATIONAL LIMITED WARRANTY e claim must include the serial number of the Equipment and be receiv ed by T urboChef on or before the last day of the W arranty P eriod. Upon r eceipt of Y our claim, T urboChef will promptly notify an Authoriz ed Distributor or an authorized service agent to contact Y ou, to verify Y our claim and, if necessa[...]

  • Page 35

    27 INTERNATIONAL LIMITED WARRANTY Go verning Law , Entire, Agr eement: is Limited W arranty shall be gov erned by and construed according to English law . e application of the U nited N ations Convention on International Sale of Goods to this Limited W arranty is expressly excluded. is Limited W arranty may not be altered, amended or modi?[...]

  • Page 36

    Part Number: HCT-4201 / Rev. P / August 2015 Country Code: NA/EU For service or information:     Customer Support at 1 - 800-90 or     +1 214-379-6000 or Your Authorized Distributor TM Global Operatio[...]