Turbo Chef Technologies Tornado manual

Accelerating the World of Cooking TM Tornado TM Owner’s Manual FOR THE TURBOCHEF TORNADO SPEED COOK OVEN 800.90TURBO / +1 214-379-6000 Part Number: NGC-1006 / Revision D / April 2007[...]

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MODEL SERIAL NUMBER INSTALLED BY INSTALLATION CHECKED BY SERVICE CENTER NAME / NUMBER For service or information: WITHIN NORTH AMERICA CALL Customer Service at 800.90 TURBO or Sales & Marketing at 866.90 TURBO OUTSIDE NORTH AMERICA CALL +1 214-379-6000 or Your Authorized Distributor Accelerating the World of Cooking TM[...]

IMPORTANT SAFETY INFORMATION - PLEASE READ FIRST WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment. This product employs an exposed radiant heating element on[...]

Important Safety Instructions i To Reduce the Risk of Fire in the Oven Cavity ii Precautions to Avoid Possible Exposure to Excessive Microwave Energy ii Grounding Instructions ii Power Supply Cord Replacement iii RF Interference Considerations iii Overview of the Tornado TM Specs and Dimensions 1 Dimensions Construction Standard Features Accessorie[...]

Loading a Menu from a Smart Card 9 Saving a Menu to a Smart Card 9 Common Operating Terms Oven Operating Components 11 Modes and States 11 Common Cooking Terms 11 Faults and Errors 12 Operating the Tornado The Control Pad 13 Powering Up the Oven 14 Initial Power-Up Power-Up Voltage Sensing 14 Cooking Instructions 15 Turning the Oven Off 16 Editing [...]

Maintenance and Troubleshooting Daily Maintenance for the Tornado 25 Tips for Prolonging Oven Life 26 Troubleshooting 26 Catalytic Converter 29 Limited Warranty North America Limited Warranty 30 International Limited Warranty 33[...]

i INTRODUCTION IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of burns, electric shock, fire, injury, or exposure to excessive microwave energy, strictly adhere to the following basic safety precautions when using this appliance.  Read all instructions before using the appliance.  Read and follow the specific Precautions to Avoid Possible E[...]

ii INTRODUCTION TO REDUCE THE RISK OF FIRE IN THE OVEN CAVITY  Remove wire twist-ties from paper or plastic bags to be placed in the oven.  If materials inside the oven should ignite, keep the oven door closed and turn the oven off. Disconnect the power cord or shut off power at the fuse or circuit breaker panel.  If smoke is observed, swi[...]

iii INTRODUCTION POWER SUPPLY CORD REPLACEMENT If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard. WARNING: Improper grounding can result in a risk of electric shock. RF INTERFERENCE CONSIDERATIONS The Tornado oven generates radio frequency signa[...]

1 OVERVIEW OF THE TORNADO OVEN Overview of the Tornado Oven FIGURE 1 : Dimensions of the Tornado Oven SPECS AND DIMENSIONS Dimensions EXTERIOR Height 19” (482 mm) with legs* 23” (584 mm) Width 26” (660 mm) Depth 25.7” (653 mm) with handle 28.2” (716 mm) Weight 190 lbs. (86 kg) COOK CAVITY Height 8” (203 mm) Width 15.5” (393 mm) Depth [...]

2 OVERVIEW OF THE TORNADO OVEN Accessories (Additional Charge)  24” (610 mm) stainless steel oven stand with locking casters  18” (457 mm) stainless steel oven stand with locking casters Certifications Packaging All ovens are packaged in a double-wall corrugated box with integrated corrugated skids. ELECTRICAL SPECIFICATIONS NGC (1 Phase,[...]

3 HOW THE TECHNOLOGY WORKS FIGURE 2 : How the Technology Works THE TECHNOLOGY BEHIND THE TORNADO The Tornado uses a patented combination of high speed forced air convection, heating, and microwave energy to cook food up to 12 times faster than conventional methods. At a very high speed of circulation, a controlled, smoothly flowing field of hot air[...]

4 INSTALLATION INSTRUCTIONS The TurboChef Tornado is manufactured to comply with applicable CE, NSF, UL, cUL, TÜV, PSE, GOST R, FDA, and FCC requirements. All equipment is designed and certified for safe opera- tion when installed in accordance with local and/or national codes. It is the owner and/or installer’s responsibility to comply with any[...]

FIGURE 3 : Oven Secured to Cart FIGURE 4 : Double Stacking Ovens There must be at least 6” (150 mm) between the top of the unit and any shelf or surface. The oven must be installed level front to back and side to side. For additional stability, the oven legs may be bolted to the countertop if desired. An optional Oven Restraint Kit ( P/N TC3-0242[...]

6 ASSEMBLY AND INSTALLATION 5. Remove the legs of the oven that will be placed on top. This requires two or more persons—at least one person to lift and one person to unscrew the legs. 6. Remove the screws from the oven that will be placed on top, as marked with black arrows in Figure 4. 7. Place the oven on top of the oven that has the stacking [...]

OPTIONAL INSTALLATION ITEMS Oven Restraint Kit (P/N TC3-0242) The Oven Restraint Kit is an optional system intended to hinder the oven from moving forward during use and/or cleaning. It will not prevent the oven from falling off a countertop if the legs are allowed to slide off the edge or if the oven is inten- tionally or forcefully pulled off. Pr[...]

8 ASSEMBLY AND INSTALLATION FIGURE 7 : 24” (610mm) Cart with a Single Oven FIGURE 8 : 24” (610mm) Cart with a Single Oven Oven Carts (P/N TC3-0143-1 & P/N TC3-0143-2) There are two carts – 18” (457 mm) (TC3-0143-2) and 24” (610 mm) (TC3-0143-1) – available for use with the Tornado oven. See Figures 7 and 8 (above). Both carts can be[...]

LOADING A MENU FROM A SMART CARD At some point you may be required to overwrite the existing menu settings with new ones via a smart card. Please note that once the procedure below is completed, the old menu settings will be perma- nently lost . 1. Ensure the oven is in the OVEN OFF / COOLING DOWN mode. 2. Enable the LOAD MENU function: a. Simultan[...]

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Common Operating Terms OVEN OPERATING COMPONENTS Display The display is the primary interface to relay mes- sages to the operator. Keypad The keypad is the primary interface for the opera- tor to enter commands to the oven. Cook Cavity Cavity in which the food products are cooked. MODES AND STATES Mode A mode is a software environment that allows c[...]

12 COMMON OPERATING TERMS Total Cook Time The total duration (time) of a recipe. IR Set Temperature The operating temperature of the IR heating ele- ment during a given recipe. The IR heating element is the electrical heating ele- ment located beneath the cooking rack which sup- plies the heat used primarily to toast and/or brown the underside of a[...]

13 OPERATING THE TORNADO OVEN THE CONTROL PAD Reference Figure 10. 1. Display Displays operation and editing information. 2. Soft Keys Eight keys adjacent to the display. Press a soft key to select an option on the screen adjacent to the key. 3. Arrow Keys Press to navigate between screens, or within screen if editing a recipe. Also used to access [...]

POWERING UP THE OVEN Initial Power-Up When power is initially applied, the “Initialization” Screen will display the firmware version and the oven’s serial number for five (5) seconds (Figure 11) before advancing to the OFF screen. The OFF screen displays “Oven Off” in large text (Figure 12). Press the “Oven On” soft key — displayed [...]

COOKING INSTRUCTIONS From the IDLE screen, the user can select a food group and item to cook: NOTE : Press the BACK key at any time to return to the previous screen. 1. Place the food item into the oven. WARNING: Inside of oven is HOT! Insert food with caution. 2. From the IDLE screen, select the food group that contains the item you wish to cook b[...]

7. If the DONE screen is enabled, the user has the option to cook the item more or save an altered cook time (the cook time would have been altered only from the ENTER COOK TIME screen). See Figure 20. If “Cook More” is selected, close the oven door and choose one of the following options: a. Cook More - cooks the inside of the food item more. [...]

EDITING A FOOD ITEM Changing the Edit Pin Number By default, the EDIT PIN number is “9.” For instructions on changing the EDIT PIN number, contact Customer Service at 800.90 TURBO or +1 214-379-6000. Editing a Food Item 1. From the COOLING DOWN or OFF mode, simultaneously press the UP and DOWN keys. 2. Enter the code “9” and press ENTER . 3[...]

b. Insert food item into cook cavity. WARNING: Inside of oven is HOT! Insert food with caution. c. Close the oven door and press the bottom-left soft key to test the new settings. d. Follow steps 5-8 in the section titled COOKING INSTRUCTIONS , pages 15-16. 9. Press the bottom-right soft key to save the new settings. Doing so will permanently repla[...]

The “Done” Screen Enable the DONE screen to provide the option to: - Cook an item longer after the completion of a cook cycle. - Save a changed cook time (only if the ENTER COOK TIME screen is also enabled). See page 16. To enable/disable the DONE screen: 1. From the COOLING DOWN or OFF mode, simul- taneously press the BACK and ENTER keys. 2. E[...]

This page left intentionally blank. 20 OPERATING THE TORNADO OVEN[...]

21 RECIPE DEVELOPMENT AND COOKING TIPS Recipe Development and Cooking Tips DEVELOPING RECIPES TurboChef ovens use a combination of hot air and microwave energy to cook food. While experience with a convection or microwave oven will reveal both similarities and significant differences, the key to creating good recipes for a variety of different food[...]

22 Finish: Little to no microwave is used. The air is moderate to high to finish the caramelization of the product, and achieve the desired color. A recipe might look like this: Example 2: French Fries & Frozen Puff Dough Items Just like with a frozen pizza, these two items will have to be defrosted, cooked and then finished. However while Fren[...]

23 RECIPE DEVELOPMENT AND COOKING TIPS Don’t be Afraid to Experiment In developing recipes, don’t be afraid to experiment. Write down current settings and then start testing variations. Old recipes can always be re-programmed into the oven in a matter of seconds. NOTE: After entering or editing a recipe, it is best to back out of the Edit Mode [...]

24 Plastics  CPET and PCTA CPET and PCTA plastic containers may be used, but are dangerous. If there is no alternative to CPET or PCTA, then the application must be carefully structured and controlled. Although PCTA has a melting temperature approximately 50ºF (25ºC) higher than CPET, both products perform similarly. Both can get soft, deform [...]

25 MAINTENANCE AND TROUBLESHOOTING DAILY MAINTENANCE FOR THE TORNADO When cleaning the oven, u se only TurboChef Oven Cleaner. Any other cleaning products can damage critical parts, resulting in a non-warranty service call. Supplies and Equipment TurboChef Oven Cleaner (P/N 103180 USA, 103380 Intl), Oven Guard (P/N 103181 USA, 103381 Intl), nylon s[...]

26 TIPS FOR PROLONGING OVEN LIFE DO:  Ensure the oven is cleaned daily.  Use only TurboChef Oven Cleaner.  Remove items from the oven as soon as they are cooked.  Use only microwave-safe TurboChef-approved cooking accessories in the oven.  Review cooking instructions to ensure oven settings are correct for corresponding products. [...]

27 Table 1: Error Codes/Faults, Possible Causes and Suggested Remedies The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may be experiencing. Please attempt the recommended action before calling Customer Service. NOTE: Any fault codes listed in bold will terminate a cook cycle upon discovery[...]

ISSUE POSSIBLE CAUSE(S) RESOLUTION F1: Blower Running Status Bad  Oven power interrupted.  Verify wall circuit breaker is on. Reset breaker and then power the oven back on.  Place the oven into Off State for two (2) minutes, disconnect the plug for minimum of two (2) minutes, re-plug in the oven and and press the OVEN ON soft key. F2: Cook[...]

ISSUE POSSIBLE CAUSE(S) RESOLUTION F6 EC Temp  Blockage of cool air into the oven.  Rear cooling fan exhaust guard is clogged.  Check for paper towels or anything that may be obstructing cool air into the oven.  Check rear fan to see if it is free of debris. Clean as required. Wave Guide Cover is broken or damaged.  User abuse.  C[...]

30 North America Limited Warranty TURBOCHEF “TORNADO” HIGH SPEED TOASTING OVEN – NORTH AMERICA The TurboChef speed cook oven Limited Warranty outlined below is activated upon shipment of your oven. Should you require additional assistance after reviewing the warranty outlined below, please call TurboChef Customer Service at 800.90TURBO. LIMIT[...]

31 NORTH AMERICA LIMITED WARRANTY Accessories: Accessories and parts (collectively “Accessories”) that are consumed in the normal course of Equipment operation or maintenance are excluded from this warranty. Failure of or damage to Equipment or components from the use of non-approved cleaning chemicals, devices or processes is also excluded fro[...]

32 DISCLAIMER OF DAMAGES TurboChef disclaims all incidental, special and consequential damages, including but not limited to loss of use, lost revenue or profits, or substitute use, suffered by you or any third party, whether arising in contract, tort (including negligence), or otherwise, resulting from any breach by TurboChef or its service agents[...]

33 INTERNATIONAL LIMITED WARRANTY International Limited Warranty This Limited Warranty shall apply to the sales of all TurboChef “Tornado” Series ovens (the “Equipment”) manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the United States, Canada, Puerto Rico, Central and South America by an Au[...]

34 INTERNATIONAL LIMITED WARRANTY 3. You make the Equipment available to TurboChef, the Authorized Distributor or its authorized service agents; 4. The Equipment has been installed by an Authorized Distributor and you have provided all necessary information for the Authorized Distributor to register the Equipment in the TurboChef global warranty sy[...]

35 INTERNATIONAL LIMITED WARRANTY tal, special or consequential damages, including but not limited to loss of use, lost revenue or profits, or substitute use suffered by You or any third party, whether arising in contract, tort (including negligence), or otherwise resulting from any breach by TurboChef or the Authorized Distributor of the Limited W[...]

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For service or information: WITHIN NORTH AMERICA CALL Customer Service at 800.90 TURBO or Sales & Marketing at 866.90 TURBO OUTSIDE NORTH AMERICA CALL +1 214-379-6000 or Your Authorized Distributor Part Number: NGC-1006/Revision D/April 2007 Country Code: NA/EU Accelerating the World of Cooking TM Corporate Headquarters Six Concourse Pkwy, Suit[...]