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Tyco Electronics 15A2 15" LCD Multifuntion Touchcomputer manual

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Table of contents for the manual

  • Page 1

    T ouchcomputer User Guide 15A2 15 " LCD Multifunction T ouchcomputer [Model ESY15A2][...]

  • Page 2

    Elo T ouchSystems T ouchcomputer User Guide 15" LCD Multifunction T ouchcomputer 15A2 Revision A P/N E293646 Elo T ouchSystems 1-800-557-1458 www .elotouch.com[...]

  • Page 3

    Elo TouchSystems 15A2 User Guide 3 Copyright c 2008 T yco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, [...]

  • Page 4

    Elo TouchSystems 15A2 User Guide 4 Chapter 1 Setup 6 Unpacking Y our T ouchcomputer ......................... 6 Product Overview ................................................ 7 Front V iew ..................................................... 7 Rear V iew ....................................................... 7 Side V iew ......................[...]

  • Page 5

    Elo TouchSystems 15A2 User Guide 5 Speaker Bar .............................................. 5 2 W ireless Card ........................................... 5 3 TV Tuner .................................................. 5 3 Modem Card ............................................ 5 4 Environmental Specifications .......................... 5 5 T emp[...]

  • Page 6

    Elo TouchSystems 15A2 User Guide 6 C H A P T E R 1 Setup This chapter discusses how to set up and test your touchcomputer and any included peripheral options. Unp acking Y our T ouchcomputer Check that the following items are present and in good condition: T ouchcomputer Power cable US/Canadian European power cable PS2/Y cable CD and Quick Install [...]

  • Page 7

    Elo TouchSystems 15A2 User Guide 7 Product Overview Front View Rear View Note: Shown with optional peripherals[...]

  • Page 8

    Elo TouchSystems 15A2 User Guide 8 Side View Note: Shown with optional peripherals Base Bottom View[...]

  • Page 9

    Elo TouchSystems 15A2 User Guide 9 Display Orientation[...]

  • Page 10

    Elo TouchSystems 15A2 User Guide 10 Display Orientation with Peripherals[...]

  • Page 11

    Elo TouchSystems 15A2 User Guide 11 Initial T urn-On The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and connected devices. T o setup the W indows OS for the touchcomputer , turn on the touchcomputer and follow the instructions on the screen.[...]

  • Page 12

    Elo TouchSystems 15A2 User Guide 12 Select the Language tab. The window shown below will appear . Select the desired language in the drop-down list labeled Language used in menus and dialogs .[...]

  • Page 13

    Elo TouchSystems 15A2 User Guide 13 Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer . After making any changes, click Next to finish. W indows Setup will complete the initialization of the touchcomputer .[...]

  • Page 14

    Elo TouchSystems 15A2 User Guide 14 T est Devices The touchcomputer can be pre-installed with several different hardware options. T o test an optional device that is installed on the touchcomputer , follow the instructions below . NOTE: T esting icons are located on the desktop. T esting of a particular device can only be done after the device is p[...]

  • Page 15

    Elo TouchSystems 15A2 User Guide 15 T esting the Magnetic Stripe Reader (MSR) (optional) T esting in USB MSR Keyboard (KB) Emulation Mode 1. Double-click the KB MSR T est icon to open the Notepad application 2. Slide the card through the MSR and verify that the data is displayed in the application window . T esting in USB MSR Human Interface Device[...]

  • Page 16

    Elo TouchSystems 15A2 User Guide 16 Converting MSR from Keyboard Emulation to HID and vice versa 1. Double-click the MSR Change Mode icon to start the switch application. 2. Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode. The dimmed box will indicate the current setting. 3. Click Quit to close the windo[...]

  • Page 17

    Elo TouchSystems 15A2 User Guide 17 T esting the Customer Display (optional) 1 . Double-click the CustDisplay T est icon. 2. V erify that the device shows "EloT ouch Systems Customer Display" on the display .[...]

  • Page 18

    Elo TouchSystems 15A2 User Guide 18 T esting the Finger Print Reader (optional) 1. Double-click the Fingerprint Reader T est icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window .[...]

  • Page 19

    Elo TouchSystems 15A2 User Guide 19 T esting the Barcode Scanner (optional) 1. Determine which port the barcode scanner is using: a. In W indows Control Panel, start the Computer Management application b. In Computer Management, select Device Manager . In the Right pane, look under the Ports section, and note the COM value of the USB -Serial Port o[...]

  • Page 20

    Elo TouchSystems 15A2 User Guide 20 1. Change the port value to match the value you retrieved from the Device Manager . 2. Click Connect . Y ou should see the text Connected in the Messages field. 3. In the box labeled Param Number , enter the value 238 . 4. In the box labeled “New V alue” enter the value 1. 5. Check the box labeled Permanent P[...]

  • Page 21

    Elo TouchSystems 15A2 User Guide 21 Enabling 2-D Scanning: The scanner default settings do not enable 2-D barcode reading ability . In order to enable this option, follow these steps: • Scan the barcodes below to enable PDF417 and MicroPDF417. These are both types of 2-D barcodes. • Now scan the barcode below to change the scanning pattern. Usi[...]

  • Page 22

    Elo TouchSystems 15A2 User Guide 22 T esting the Speaker Bar (optional) T o test the speaker bar , play any audio file on the touchcomputer and verify the sound emitting from the speakers. NOTE: If the speaker bar is connected to the touchcomputer , the internal speakers will be disabled. If there is an audio cable plugged into the audio output por[...]

  • Page 23

    Elo TouchSystems 15A2 User Guide 23 T esting the Wireless Card (optional) T o test the wireless card: 1. From the desktop, click Start->Control Panel->Network Connections 2. Double-click the W ireless Network Connections icon to display available networks and verify that the wireless network is detected. Note: If a wireless network needs to b[...]

  • Page 24

    Elo TouchSystems 15A2 User Guide 24 T esting the Cash Drawer Port T o test the cash drawer port, first ensure that a cash drawer port is attached to the touchcomputer using a cable with the correct wiring definition. For additional information, see Cash Drawer Port Signal Definition and Contr ol section on page 44. Note: The test program for the ca[...]

  • Page 25

    Elo TouchSystems 15A2 User Guide 25 3 . In the window titled ¡§Connect T o¡¨ as shown below , enter a phone number to dial. The phone number should connect to a phone in which you have immediate access. Make sure the device selected under the Connect using field is the Agere modem. When you have entered the correct information, click OK . 4 . I[...]

  • Page 26

    Elo TouchSystems 15A2 User Guide 26 C H A P T E R 2 Operation This chapter shows the user how to control the On-Screen Display (OSD) and Power buttons, use the I/O panel, securely mount the touchcomputer and adjust the display head. All adjustments made to the OSD and Power controls are automatically saved. User settings will remain unchanged after[...]

  • Page 27

    Elo TouchSystems 15A2 User Guide 27 OSD Control OSD Menu T o display the OSD Menu, press the Menu button. 1. Press the UP button or DOWN button to toggle and the SELECT button to select among the different OSD sub-menus and functions. 2 . When the function you want to change is shown, press the SELECT button. T o adjust the value of the function: 1[...]

  • Page 28

    Elo TouchSystems 15A2 User Guide 28 Shortcut keys There are two shortcut buttons allowing the user to make quick adjustments. These shortcuts are available only when the OSD menu is NOT displayed. • T o adjust brightness, press the UP button • T o adjust volume, press the DOWN button OSD Lockout Y ou are able to lock and unlock the four OSD but[...]

  • Page 29

    Elo TouchSystems 15A2 User Guide 29 Power Control Power Button The power button function can be set by the operating system under: Control Panel->Display Properties->Screen Saver->Power->Advanced->Power Buttons T o override all Operating System settings and shut down the touchcomputer , press and hold the power button for 7 seconds. [...]

  • Page 30

    Elo TouchSystems 15A2 User Guide 30 Using the I/O p anel The touchcomputer provides the following I/O interfaces for connecting a wide variety of compliant devices. USB and Powered USB There are four USB 2.0 type A ports, including one 12V powered USB 2.0 port. Cash Drawer When the registered jack (RJ) is set as a cash drawer port via the touchcomp[...]

  • Page 31

    Elo TouchSystems 15A2 User Guide 31 VGA There is one D-SUB VGA output port for connecting a secondary display . PS/2 Universal There is one PS/2 Universal port for connecting a keyboard and mouse simultaneously with the supplied Y -cable. A PS/2 keyboard is functional when connected directly to the PS/2 universal port. A PS/2 mouse should NOT be co[...]

  • Page 32

    Elo TouchSystems 15A2 User Guide 32 Securing the T ouchcomputer Base Mounting Option 1 2 Mount as shown Note: Dimensions are in millimeters TOP VIEW 1 Snap off stand cover[...]

  • Page 33

    Elo TouchSystems 15A2 User Guide 33 Mounting Option 2 Mount as shown Note: Dimensions are in millimeters Bottom View[...]

  • Page 34

    Elo TouchSystems 15A2 User Guide 34 Display Angle For viewing clarity , you can tilt the LCD forward up 67 to 90 degrees. CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care to not touch the screen.[...]

  • Page 35

    Elo TouchSystems 15A2 User Guide 35 C H A P T E R 3 Upgrades Adding Peripherals When adding a peripheral, complete installation and setup instructions are provided with the user-installable kits. The following peripherals are available in user-installable kits. • MSR • Customer Display • Fingerprint reader • Barcode scanner • Speaker Bar [...]

  • Page 36

    Elo TouchSystems 15A2 User Guide 36 C H A P T E R 4 Maintenance[...]

  • Page 37

    Elo TouchSystems 15A2 User Guide 37 Care and Handling of Y our T ouchcomputer The following tips will help keep your Elo T ouchcomputer functioning at the optimal level. • T o avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the p[...]

  • Page 38

    Elo TouchSystems 15A2 User Guide 38 Servicing the Hard Disk Drive and Comp act Flash Card When removing or installing a hard disk drive, first turn the touchcomputer off and remove the power supply connection. T o Install the Hard Disk Drive 1 . Place the unit face down and remove the back grill. Then remove the 6 screws as shown below and remove t[...]

  • Page 39

    Elo TouchSystems 15A2 User Guide 39 T o Inst all the Comp act Flash Card When removing or installing a compact flash card, first turn the touchcomputer off and remove the power supply connection. 1 . Place the unit face down and remove the back grill. Remove the screw closing the CF card flap and remove the back grill. Remove the two screws closing[...]

  • Page 40

    Elo TouchSystems 15A2 User Guide 40 C H A P T E R 5 T echnical S pecifications[...]

  • Page 41

    Elo TouchSystems 15A2 User Guide 41 T ouchcomputer S pecifications Note: Not all operating systems or options are supported in all regions. Please contact your local Elo T ouchSystems r epr esentative for details. Processor Intel Celeron M 1.0GHz CPU w/400MHz Front-Side Bus RAM 1GB DDR2 RAM standard. Up to 2GB max. Northbridge Intel 915GME Southbri[...]

  • Page 42

    Elo TouchSystems 15A2 User Guide 42 W eight Actual: 17 lb (7.9kg) Shipping: 24 lb(1 1kg) Shipping box dimensions (530mmx380mmx240mm) Backlight lamp life Min 50,000 hours to half brightness Agency approvals UL/cUL (*recognized component), FCC, CE, VCCI, C-Tick, EN60950 Speakers (internal) One-watt/channel speakers in display head User controls Side:[...]

  • Page 43

    Elo TouchSystems 15A2 User Guide 43 COM1, COM2 Connector(RS232 Mode) Pin # Signal Name 1 Ground 2 Receive Data (RD) 3 Clear to send (CTS) 4 Signal ground 5 T ransmit Data (TD) 6 Request to Send (R TS) 7 +5 vdc 8 +5 vdc return RS422 Mode Pin Definition(for COM2 only) Pin # Signal Name 1 Ground 2 TX+ 3 TX- 4 Signal ground 5 RX+ 6 RX- 7 +5 vdc 8 +5 vd[...]

  • Page 44

    Elo TouchSystems 15A2 User Guide 44 Power Input Pin Definition Pin # Signal Name 1 +12V 2 Ground 3 Ground 4 +12V[...]

  • Page 45

    Elo TouchSystems 15A2 User Guide 45 Cash Drawer Port Signal Definition and Control Pin # Signal Name 1 Frame Ground 2 CD 1 Drawer kick-out drive signal 1 3 SW ( + ) connected on the side of the open/closed detection switch on the drawer 4 L ( + ) +12V DC for drawer kick-out supplied 5 CD 2 Drawer kick-out drive signal 2 6 ( - ) Ground Control For d[...]

  • Page 46

    Elo TouchSystems 15A2 User Guide 46 Display Specifications Model ESY15A2 LCD Display 15.0” TFT Active Matrix Panel Display Size 304.1(H) x 228.1(V) mm Pixel Pitch 0.297(H) x 0.297(V) mm Display Mode VGA 640 x 350 (70 Hz) VGA 720 x 400 (70 Hz) VGA 640 x 480 (60 / 72 / 75 Hz) SVGA 800 x 600 (56 / 60 / 72 / 75Hz) XGA 1024 x 768 (60 / 70 / 75Hz) Cont[...]

  • Page 47

    Elo TouchSystems 15A2 User Guide 47 Power Supply Specifications The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics: Input voltage 100 to 240 V~ Input frequency 50/60 Hz Output voltage 12 V Output line and load regulation +/- 5% Output current 10 Amps minimum[...]

  • Page 48

    Elo TouchSystems 15A2 User Guide 48 T ouchscreen S pecifications A vailable with AccuT ouch five-wire resistive (A T), Acoustic Pulse Recognition (APR), and IntelliT ouch (IT) surface-wave technology . For detailed specifications, please visit our website at www .elotouch.com. Note: T ouch options may vary depending on region.[...]

  • Page 49

    Elo TouchSystems 15A2 User Guide 49 Peripheral Specifications Magnetic Stripe Reader (MSR) The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards or driver ’ s licenses conforming to ISO/ANSI standards. The MSR has foreign language capability . The credit card is read by sliding the credit card through the MSR, st[...]

  • Page 50

    Elo TouchSystems 15A2 User Guide 50 Fingerprint Reader The fingerprint reader is ELO part number E728123 (DigitalPersona U.are.U 4000B). The fingerprint reader is powered by the USB bus. The reader optically scans the fingerprint when the user touches the glowing window . Optical technology gives the highest qual- ity fingerprint scans and reliabil[...]

  • Page 51

    Elo TouchSystems 15A2 User Guide 51 Barcode Scanner There are two optional USB barcode scanners (1-D or omni-directional). The barcode scanner is only an option if the speaker bar is present. When a scanner is chosen, a USB-SSI (Simple Serial Interface) converter board is included. Both barcode scanners are powered with the USB interface. 1. One-Di[...]

  • Page 52

    Elo TouchSystems 15A2 User Guide 52 Speaker Bar The speaker bar contains two speakers and an audio amplifier . The speakers in the speaker bar provide improved sound quality and higher volumes over the internal speak- ers. The circuitry is designed such that when the speaker bar is connected to the touchcomputer , the two internal speakers will be [...]

  • Page 53

    Elo TouchSystems 15A2 User Guide 53 Wireless Card The wireless card can be selected to provide wireless capabilities. All touchcomputers are "W ireless Ready" and pre-wired with wireless antennas inside the chassis. T ypical specifications for the wireless card are: • MiniPCI interface • Compliant to MiniPCI industry standard sizing ?[...]

  • Page 54

    Elo TouchSystems 15A2 User Guide 54 Modem Card The modem card can be installed on the touchcomputer to provide modem capabilities. All touchcomputers are “Modem ready” and are pre-wired with the RJ11 internal cable. The minimum specifications for the modem card are: • MDC 1.5 compliant • Supports V .92, V .90, V .34 data • Supports 14.4 K[...]

  • Page 55

    Elo TouchSystems 15A2 User Guide 55 Environment al Specifications T emperatur e Ranges Operating (independent of altitude) 0 o C to 35 o C Non-Operating (independent of altitude) - 30 o C to 60 o C Humidity Operating (non-condensing) 20% to 80% Non-Operating (38.7 o C maximum wet bulb temperature) 5% to 95% Altitude Operating 0 to + 12,000 feet [3,[...]

  • Page 56

    Elo TouchSystems 15A2 User Guide 56 C H A P T E R 6 T echnical Support T echnical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the T ouchcomputer Y ou can access the support information from System Properties and clicking on the [...]

  • Page 57

    Elo TouchSystems 15A2 User Guide 57 Regulatory Information I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency , and current require- ments indicated on the manufacturer ’ s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to t[...]

  • Page 58

    Elo TouchSystems 15A2 User Guide 58 This Information T echnology Equipment (ITE) is required to have a CE Mark on the manufacturer ’ s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated [...]

  • Page 59

    Elo TouchSystems 15A2 User Guide 59 III. Safety Label The following marks have been issued for the unit and appear on the safety label as shown in the illustration below:[...]

  • Page 60

    Elo TouchSystems 15A2 User Guide 60 W arranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer , Seller warrants to Buyer that the Product shall be free of defects in materials and work- manship. The warranty for the touchcomputer and components of the product is re- gional; please contact your regional office. For[...]

  • Page 61

    Elo TouchSystems 15A2 User Guide 61 THESE REMEDIES SHALL BE THE BUYER ’ S EXCLUSIVE REMEDIES FOR BREACH OF W ARRANTY . EXCEPT FOR THE EXPRESS W ARRANTY SET FOR TH ABOVE, SELLER GRANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY ST A TUTE OR OTHER WISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PUR- POSE, THEIR QUALITY , THEIR MERCHANT ABILITY[...]

  • Page 62

    Elo TouchSystems 15A2 User Guide 62 Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you: Asia-Pacific Sun Hamada Bldg. 2F 1-19-20 ShinY okohama Kanagawa 222-0033 Japan T el +81(45)478-2161 Fax +81(45)478-2180 www.tps.co.jp Check out [...]