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Tyco Electronics 15D1 manual

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Table of contents for the manual

  • Page 1

    D-Series T ouchcomputer User Guide D-Series LCD Mu lti-function Touchcompute r [Model D-Series][...]

  • Page 2

    Elo T ouchSy stems D-Series T ouchcomp uter User Guide Multi-function Touchcomputer Revision D P/N E674343 Elo TouchSy st ems 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com[...]

  • Page 3

    15D1 T OUCHCOMPUTER U SER G UIDE iii Copyright © 2010 Ty co El ectronics. A ll Rights Reserved. No part o f this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lang uage or computer lan g uage, in any form or by any means, includi ng , but not limited to, electronic, magnetic, optical,[...]

  • Page 4

    15D1 T OUCHCOMPUTER U SER G UIDE iv Table of C ontents Cha pter 1: Setu p ..................................................................................... 1 Unpacking Your Touchcomputer ....................................................................................................1 Adjusting the Display ...................................[...]

  • Page 5

    15D1 T OUCHCOMPUTER U SER G UIDE v Display Screen Specifications (17”) ..............................................................................................50 Environmental Specifications ........................................................................................................51 Cha pter 6: Tech nical Su pport.............[...]

  • Page 6

    15D1 T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter di scusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Opt ions and Upgrades. ” Unpac king You r Touchco mputer Check that the follow ing items are present and in good condition: Touchc omputer Power cabl e US/Canada [...]

  • Page 7

    15D1 T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Displa y The display screen can be adjusted from 0 to 60 degrees, as show n below. CAUTION: To protect the LCD, be sure to hold the base when adjusting t he display, and take care to not touch the screen. Setting Up the Ope rating System The initial setup of the operatin g system takes approx imat el[...]

  • Page 8

    15D1 T OUCHCOMPUTER U SER G UIDE 3 1. Cli ck Customize . The Regional and Langua g e Options wi ndo w appears. Select the Languages tab. 2. If required, chec k the boxes for “Install files for complex scr ipt and right-to-left languages” and “Install files f or East Asian languages.” 3. Select the Regiona l Options tab. 4. Select your prefe[...]

  • Page 9

    15D1 T OUCHCOMPUTER U SER G UIDE 4 5. Cli ck A pply . 6. Select your location fro m t he drop-dow n list in the Locations pane. 7. Cli ck OK .[...]

  • Page 10

    15D1 T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone (Fo r Window s XP and POSR ead y 2009 Onl y) W hen the following window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, clic k Next to finish. W i ndows Setup completes the installation of the touchc om puter. Injecting the Langu ages (F[...]

  • Page 11

    15D1 T OUCHCOMPUTER U SER G UIDE 6 5. Cli ck Inject , and the following window will pop out. 6. Cli ck the drop-down list and select the preferen ce language. 7. Cli ck Inject Selected Language 8. The follow ing window shall be presented.[...]

  • Page 12

    15D1 T OUCHCOMPUTER U SER G UIDE 7 9. After the lan g uage package is installed correc t ly, press any key t o exit this window. 10. Click Exit  Exit  Re start Selecting the Regio n (For Wi ndow s 7 Onl y) W hen the following window appears, you can change the country, time an d currency, and keyboard lay out of the touchcomputer. After makin[...]

  • Page 13

    15D1 T OUCHCOMPUTER U SER G UIDE 8 Choosing t he Com puter Na me (For Window s 7 On ly) W hen the following window appears, you can choose a co m puter name of the touchcomputer. After making any changes, clic k Next to continue. Selecting the Updat e Option s (For W indow s 7 Onl y) W hen the following window appears, you can select one o f the up[...]

  • Page 14

    15D1 T OUCHCOMPUTER U SER G UIDE 9 Review ing the Time and Dat e Settings ( For Wind ow s 7 Only) W hen the following window appears, you can set up the time and date of the touchcomputer. After making any changes, clic k Next to finish. W i ndows Setup completes the installation of the touchc om puter. Testing Pe ripherals The touchcomputer can be[...]

  • Page 15

    15D1 T OUCHCOMPUTER U SER G UIDE 10 Calibrating the Touc hscree n The touchscreen is pre-cali brat ed for accurate touch response. If for any reason the touchscreen need s to be recal ibrated, right-click the El o icon in the Taskbar and then click “Properties . ” The following wi ndo w opens. NOTE: Calibration is not applicable to APR models. [...]

  • Page 16

    15D1 T OUCHCOMPUTER U SER G UIDE 11 Securing the Base There are two mounting options for the D-Series touchcomputer. I n both cases, the base must be mounted on a horiz ontal surf ace. Option 1: Secure from belo w . Use the four pretapped holes to secure t he touchcomputer fr om below the mounting surface. The holes are designed to w ork with ISO m[...]

  • Page 17

    15D1 T OUCHCOMPUTER U SER G UIDE 12 To install these brackets, simply push them onto the sides of the bac k door of the D-Series touchcomputer, as shown in the f igure below . Then insert the advertising material as shown below.[...]

  • Page 18

    15D1 T OUCHCOMPUTER U SER G UIDE 13 C H A P T E R 2 OPERA TION This chapter describes how t o control the On-Screen Displ ay (O SD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatical ly saved. User settings remain unchanged a ft er powering off/on or in the case of a powe r failure. 1. HDD status LED 2[...]

  • Page 19

    15D1 T OUCHCOMPUTER U SER G UIDE 14 On-Screen Display (OSD) OSD Menu 1. To display t he OSD Menu, press the M enu but ton. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub -m enus and functions. 2. When the function you want to change is shown, p r ess the SELECT button. 3. To adjust the v a[...]

  • Page 20

    15D1 T OUCHCOMPUTER U SER G UIDE 15 Feature Description Language Changes lang uage to Engli sh, French, It alian, Ger m an, Spanish, Japanese, S implif ied Chine se, or T raditional Ch inese. Recall Sets color rec all and rec all def aults. Restor es origi nal factor y settings. Miscellaneous Adjusts shar pness , enables/disab les DD CCI functi on.[...]

  • Page 21

    15D1 T OUCHCOMPUTER U SER G UIDE 16 Head Pow er Status LED The head power st atus is indicated by a different LED, which is located at t he lower edge of the head (#3 in figure on page 9). LED Color t o Observ er State Off No input po wer to hea d — Off mode Red Input power present, p ower s witch off — Off mode Amber Input power present — Sl[...]

  • Page 22

    15D1 T OUCHCOMPUTER U SER G UIDE 17 Using the Input/Outp ut Pane l To access the inpu t/ output ( I/O) ports, open the c able cov er door on the left side of the unit, as shown below. The touchcomputer provides a numbe r of input and output inter f aces for connecting a wide v ariety of compliant devices as show n in t he follow ing figure. Optiona[...]

  • Page 23

    15D1 T OUCHCOMPUTER U SER G UIDE 18 5 6 7 8 9 10 4 3 2 1 11 12 13 14 15[...]

  • Page 24

    15D1 T OUCHCOMPUTER U SER G UIDE 19 Number P o rt Description 1 Audio Audio in ( left), out (cen ter), mic (right) • Audio In • Audio Out: One 3.5m m stereo au dio output jack for connecting headphones or exter nal power ed speaker s • Microphone Input: On e 3.5m m m icrophone input jack f or connecting a n external m icrophon e 2 Ether net O[...]

  • Page 25

    15D1 T OUCHCOMPUTER U SER G UIDE 20 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Pe ripherals W hen addin g a peripher al, complete installation and s etup instructions are provided with the field-install able k its. The follow ing peripherals are avai la ble in field-installable kits: Magnetic stripe reader (MS R) Customer display Fingerpr[...]

  • Page 26

    15D1 T OUCHCOMPUTER U SER G UIDE 21 Magne tic Stripe Rea der (MSR) You can add a magnetic stripe reader (MSR) t o the D-Series touchcomputer using a USB port located on the display head. The MSR is a USB 2.0 dev ice t hat reads all three data stripes on standard credit cards or driver’s licenses conforming t o ISO/ANSI standards. The MSR has fore[...]

  • Page 27

    15D1 T OUCHCOMPUTER U SER G UIDE 22 • Fully supports USB 2.0 • Part number: E145919 Testing the M SR Testing in USB MSR Key board ( KB) Emulation Mode 1. Open the Notepad applic ation (click Start > Accessories > Notepad ). 2. Sli de the card through the MSR and verify that the data is display ed in t he application wi ndo w. Testing in U[...]

  • Page 28

    15D1 T OUCHCOMPUTER U SER G UIDE 23 2. Sli de a card through the MSR and verify that the data is displayed in the application wi ndo w. 3. If the card ID appears in the Reader Output wi ndow, the r eader is functioning. Custome r Display You can optionally add a customer display to the D-Series touchco m puter. Each display has two line s of 20 cha[...]

  • Page 29

    15D1 T OUCHCOMPUTER U SER G UIDE 24 Feature Description Display t ype Vacuum fluorescent disp la y Display color Green Display patt ern 5 x 7 dot m atrix Brightness 350-600 cd/m 2 Characters a vailable 95 alphanum eric & 3 2 internati onal charact ers Dot size (X x Y) 0.86 x 1.2 m m Font size 5.5(W) x 10.5(H) Character n um ber 20 characters by[...]

  • Page 30

    15D1 T OUCHCOMPUTER U SER G UIDE 25 Testing the F PR 1. Double - click the Fingerprint Reader T est icon to start the test application. 2. Place y our f inger on the fingerprint reader senso r and verify that the image o f your fingerprint is displayed on the application w indow. Barcode Scann er There are two types of optional USB barcode scanners[...]

  • Page 31

    15D1 T OUCHCOMPUTER U SER G UIDE 26 • Visible laser diode operating at 650n m • 100+ scans/sec. • RoHS-compliant • Part number: E946856 Omni-directional scanner speci f ications: • Ability to generate omni-d irect ional scanning pattern • Maximum performance • 2-D scanning ability (PDF417, MicroPDF) • USB powered • Easy communicat[...]

  • Page 32

    15D1 T OUCHCOMPUTER U SER G UIDE 27 2. Now scan the barcode below to change the scanni ng pattern. Using this scanning pattern allow s you to read 2-D barcodes (you can still read 1-D barcodes). Testing the B arcod e Scann er 1. Determine w hich port the barcode scanner is usi ng: a. Cli ck Start > Control Panel b. In the W indows Control Panel [...]

  • Page 33

    15D1 T OUCHCOMPUTER U SER G UIDE 28 2. From the 1xDx T est Applications f older on the desktop, double-clic k the Barcode Scanner Test icon to star t the SSIContainer appli cat ion. 3. Change the Port f ield value to match the v alue you r etrieved from the Dev ic e Manager. 4. Cli ck Connect . You should see the tex t “Connected” in the Messag[...]

  • Page 34

    15D1 T OUCHCOMPUTER U SER G UIDE 29 5. In the box labeled Para m Number , enter the val ue 238 . 6. In the box labeled Ne w Value , enter the val ue 1 . 7. Check the box labeled Permanent Param Chan ge . 8. Scan a barcode (sample given below ). The scann ed data should appear in the “Messages” section of SS I Container screen. The barcode scann[...]

  • Page 35

    15D1 T OUCHCOMPUTER U SER G UIDE 30 Wireless Card A wireless card can be installed as an option in the D-Series touchcompu ter to provide wireless LAN capabi lities using a mini-PCI slot. A PCI to m ini-PCI converter board is provided in the w ireless kit. • Typical specifications for the wireless card are: • Mini-PCI interface • Compliant to[...]

  • Page 36

    15D1 T OUCHCOMPUTER U SER G UIDE 31 Solid State Drive A solid st ate drive can b e added to ( or used to replace) the original hard disk drive. This addition provides addi t ional performance and more mechanicall y reliability in harsh environments. Part number: E536242 Third-Party Periphe rals The D-Series touchcomputer include s two pre-con f igu[...]

  • Page 37

    15D1 T OUCHCOMPUTER U SER G UIDE 32 3. Turn off the test e quipment. The screen displays “Display is c losed.” 4. Cli ck Send 200ms. The software automatically turns on the cash d rawer. For additional information, see “Cash Dr awer Port Speci f ications” on page 36. Additional H ard Dri ves The D-Series touchcomputer comes with one standar[...]

  • Page 38

    15D1 T OUCHCOMPUTER U SER G UIDE 33 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Here is some important in f ormation on the proper setup and maintenan ce of your touchcomputer. To reduce the risk of electric shoc k, follow all safety notices and never open the touchcompu t er case. Turn o ff the product before cleaning (refer to “Care and Handl[...]

  • Page 39

    15D1 T OUCHCOMPUTER U SER G UIDE 34 Care and Handling The following tips help keep y our touchcomputer functionin g at the optimal lev el. To avoi d risk o f elect r ic s hock, do not disassemble the power adapter o r di splay uni t cabinet. The unit is not user serviceable. Remember to unplug the display unit f rom the power outlet before cleaning[...]

  • Page 40

    15D1 T OUCHCOMPUTER U SER G UIDE 35 WEEE Direct ive In the European Union, the W a ste Electrical and Electronic Equipmen t (WEEE) directive label show n to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facili ty for recovery and recycling. Recov ering the Ope rating Sy[...]

  • Page 41

    15D1 T OUCHCOMPUTER U SER G UIDE 36 5. After finished, clic k Exit  Exit  System will restart automatically iii. Use the included image to recover the touchcomp uter ( For Windo w s 7 Only.) 1. After the TE lo g o shows up, press F8 (frequently ) to enter Advanced Boot Options. 2. Select Repair y our computer 3. Click Next  O K (Shall not [...]

  • Page 42

    15D1 T OUCHCOMPUTER U SER G UIDE 37 5. Cli ck Recover  Start R ecovery Process 6. After finished, clic k Exit  Exit  Restart NOTE: All data is deleted during the recovery process. The user must back up files when necessa ry. El o TouchSyste ms does not accept liability for los t data or software. NOTE: If using POSReady 2009 or W indows 7 [...]

  • Page 43

    15D1 T OUCHCOMPUTER U SER G UIDE 38 • Instruction s to reassign the USB Seri al Port 1. For Windo ws XP or POSReady 2 009, right click the “Co mputer”  Click “Propertie s”  “Hardware”  “Device Manager”. For Windows 7 , right click the “Com puter”  Click “Prop erties”  “Device Man ager”.[...]

  • Page 44

    15D1 T OUCHCOMPUTER U SER G UIDE 39 2. Double click the “Ports (COM & LPT)” and ch eck all of these “USB Se rial Port” settin gs must be IDENTICAL as th e following table. Descript ion Location Communicat ions Port (COM1) On Intel 82801GB/GR (ICH7 Family) LPC… Communicat ions Port (COM2) On Intel 82801GB/GR (ICH7 Family) LPC… Printe[...]

  • Page 45

    15D1 T OUCHCOMPUTER U SER G UIDE 40 Thus, the sett ings for these USB Seri al Ports should begin at COM3 and end at COM7 in order. 4. To corre ct it, please follow the instructions below: Double click the port you need to change. In this case, it i s COM8 . COM8 is the 1 st port of these USB serial ports so the “ Loc ation: ” should be “ on U[...]

  • Page 46

    15D1 T OUCHCOMPUTER U SER G UIDE 41 Select “ Port Settings ”  Click “ Advanced… ” In this case, select COM3 from the drop-down menu  click OK  OK back to the Devic e Manager. Follow the sa me steps to accomplish these settings for other ports.[...]

  • Page 47

    15D1 T OUCHCOMPUTER U SER G UIDE 42 After finish ed, right click on “ Port s (COM & LPT) ” and click Scan for hardware changes. 5. The outcome should be identical as th e following diagram. COM3 location : USB Ser ial C onverte r A ( th e 1 st set) COM4 location : USB Ser ial C onverte r B ( th e 1 st set) COM5 location : USB Ser ial C onve[...]

  • Page 48

    15D1 T OUCHCOMPUTER U SER G UIDE 43 C H A P T E R 5 TECHNICAL SPECIFICA TIONS Touch computer Spe cifications NOTE: Not all opera ting systems or options are supported in all regions. Please contact your local Elo TouchSystems represe nt ative for details. Feature Description Processor for ESY15D 1 Revision A Intel Celeron 430 1.8GHz 512K L2 Cache 8[...]

  • Page 49

    15D1 T OUCHCOMPUTER U SER G UIDE 44 Feature Description Video Intel GMA 31 00 (Vista Aero com patible) Operating s ystem Microsof t W indows XP Prof ess ional SP3 Microsoft W indo ws Embedded for Point of Service (W EPO S) Microsoft W indo ws Vista Business Microsoft W indo ws POSRead y 2009 Microsoft W indo ws 7 Profes sional Ports 7 x USB 2.0 p o[...]

  • Page 50

    15D1 T OUCHCOMPUTER U SER G UIDE 45 Feature Description Power supp ly Internal 12V DC univers al-t ype power sup ply bric k AC input volt age: 100- 240V AC Input fr equency: 50- 60Hz Input curr ent: 2.5-5A Max output power: 27 0W DC output: +3.3V / 5.0A +5V / 16.0A +12V / 12.0A +24V / 2.3A +5Vsb / 3A -12V / 0.4A Max. power r ating for 15” D-Serie[...]

  • Page 51

    15D1 T OUCHCOMPUTER U SER G UIDE 46 Feature Description Touchc omputer dimensions ( m ax.) for 17” W idth: 345 mm Height: 288 m m Depth: 212 m m Dimens ions var y with tilt an gle and opt ions selecte d Shipping box dimensions W idth: 450mm Height: 475m m Depth: 340m m W eight without periphera ls for 15” Actual: 10.03k g (22. 1 lbs) Shipping: [...]

  • Page 52

    15D1 T OUCHCOMPUTER U SER G UIDE 47 Feature Description Peripheral o ptions an d upgrades Magn etic stripe r eader, 3 track s Custom er displa y 2 x 20 VF D Biometric f ingerprint re ader Barcode sc anner (1-D or om ni/2-D) Second 160G B hard drive Solid State Dr ive W ireless card Printer power cable 24VDC Po weredUSB Adap ter Cable (con nect se l[...]

  • Page 53

    15D1 T OUCHCOMPUTER U SER G UIDE 48 Serial Port Po w er Selection J1/J2 Setting Function All pins open No power Pins 1-2 short/c losed 5V (default) Pins 2-3 short/c losed 12V Cash Dra wer Port S pecifica tions The cash drawer port is 12/24V co mpat ible. Cash Draw er P ort Signal De finition Pin # Signal Name 1 Fram e ground 2 CD 1 dra wer k ick-ou[...]

  • Page 54

    15D1 T OUCHCOMPUTER U SER G UIDE 49 Display Sc reen Spe cifications (15”) Feature Specification LCD displa y 15.0-inch d iagonal T FT ac tive matrix LC D Video input s ignal Ana log RGB (0 .7Vp-p) Data disp lay channe l (DDC) function (p lug & pla y) DD C1, 2B com pliant (E DID data only) Display si ze (useful sc reen area) 304.128mm (H ) x 2[...]

  • Page 55

    15D1 T OUCHCOMPUTER U SER G UIDE 50 Feature Specification Horizontal viewing ang le (left/right) 70° looking left t ypical at a CR=1 0 70° looking right t ypical at a CR=10 Contrast rat io 700:1 (t ypical) Optional touchs creens AccuT ouch, IntelliT ouch, Ac oustic Pulse R ecognition Display Sc reen Spe cifications (17”) Feature Specification L[...]

  • Page 56

    15D1 T OUCHCOMPUTER U SER G UIDE 51 Feature Specification displays an out of ran ge warning. Brightness (t ypical) No touch AccuT ouch IntelliTouc h APR 300 cd/m 2 (typical); 250 c d/m 2 (min.) 240 cd/m 2 (typical); 192 c d/m 2 (min.) 270 cd/m 2 (typical); 204 c d/m 2 (min.) 270 cd/m 2 (typical); 204 c d/m 2 (min.) Response tim e T otal: 5ms (T ypi[...]

  • Page 57

    15D1 T OUCHCOMPUTER U SER G UIDE 52 C H A P T E R 6 TECHNICAL SU PPOR T Techn ical Assista nce There are three methods to obtain contac t information f or technical assistance on the touchcomputer: The touchcomputer The web The phone Using the To uchco mputer You can access suppo rt information in Sy st em Properties by clicking the Support Informa[...]

  • Page 58

    15D1 T OUCHCOMPUTER U SER G UIDE 53 Using the Ph one Call toll-free 1-800-ELO-T O UCH (1-800-356-8682).[...]

  • Page 59

    15D1 T OUCHCOMPUTER U SER G UIDE 54 REGULA TOR Y INFORMA TION I. Electrical Safet y Informati on A) Compliance is required wi th respect to the voltage, frequency, and current requirements indicated on the manufac t urer’s label. Connection t o a different power source than those speci f ied herein may result in improper opera t ion, damage to th[...]

  • Page 60

    15D1 T OUCHCOMPUTER U SER G UIDE 55 C) Notice to Use rs in the E ur opean Uni on: Use only the provided power cords and interconnecting cabling prov ided with t he equipment. Substitution o f provided cords and cabling may co m promise electrical safe t y or CE Mark Certification f or emissions or immunity as required by t he followi n g standards:[...]

  • Page 61

    15D1 T OUCHCOMPUTER U SER G UIDE 56 iv) Plug the digital dev ice into a different AC outlet so the di git al device and the receiver are on di f ferent branch circuits. v) Disconnect and remove any I/O cables that the digital devi ce does not use. (Unterminated I/O cables are a po t ential source of high RF emission levels.) vi) Plug the di g ital [...]

  • Page 62

    15D1 T OUCHCOMPUTER U SER G UIDE 57 W ARR ANTY Except as otherwise stated herein or in an order acknowledg m ent delivered to Buyer, Seller warrants to Buye r that the Product shall be f ree of defects in materials and workmanshi p. W ith the exception of the negotiated warranty periods; the warranty for the touchco m puter and components o f the p[...]

  • Page 63

    15D1 T OUCHCOMPUTER U SER G UIDE 58 THESE REMED I ES SHALL BE THE BUYER’S EXCLUSIVE REM EDIES FO R BREACH OF W AR RANTY. EXCEPT FOR THE EXPRESS W ARRANTY SET FORTH ABOVE, SELLE R G RANTS NO OTHER W ARRANTIES, EXPRES S O R IMPLIED BY STATUTE OR O T HER W ISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR AN Y PURPOSE, THEIR QUALITY, THEIR MERCHAN T AB[...]

  • Page 64

    59 INDEX address, Elo T ouch Systems , 61 advertising br ack ets, 11 audio ports , descriptio n, 19 barcode scan ner enabling 2- D scanning, 26 overview, 25 specificatio ns, 25 testing, 27 base po wer status, 15 base, securi ng, 11 box contents , 1 brack ets, advertising, 11 cables included, 1 printer po wer, 31 calibration, 1 0 cash dra wer port d[...]

  • Page 65

    60 operation, 13 options, add ing, 20 parallel ports, 19 periphera ls adding, 20 third-part y, 31 phone num ber, Elo T ouchSystem s, 53, 61 ports access ing, 17 audio, 19 cash dra wer, 19 compact f lash, 19 custom er display, 19 Ethernet, 19 illustration, 17 parallel, 19 printer po wer, 19 PS/2 univers al, 19 serial, 19 speaker , 19 USB, 19 VGA, 19[...]

  • Page 66

    61 testing, 30 www.el otouch.com Get the la test... • Product informa tion • Specifications • News on upc oming events • Press re lease • Software dri vers • Touch Monitor New sletter Getting in Touch with Elo To find out mo re about Elo’s extensive range of touch solutions, vis it our Website at www.elo touch.co m or simply call the [...]