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A good user manual
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Table of contents for the manual
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Page 1
If any items are missing or damaged, contact our Customer Care Line immediately. Never use damaged products! Need Help? Get answers 24/7 at our website: www.uniden.com. If You... Contact Uniden’s... Phone Number have a question or problem Customer Care Line* 817-858-2929 or 800-297-1023 need a replacement part or accessory Parts Department* 800-5[...]
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Page 2
Important Safety Instructions! When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury to persons, including the following: This unit is NOT waterproof. DO NOT expose this unit to rain or moisture. Do not use this product near water, for example, near a bath tub,[...]
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Page 3
1 Installing Your Phone Set Up the Base Attach the stand Before you attach the stand, you have to decide if you want the phone to rest on a desk or hang on a wall. For desktop use, turn the stand so the locking tabs that say DESK are facing the base with the arrows pointing up. OR For wall mount use, turn the stand so the locking tabs that say WALL[...]
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Page 4
2 Connect the power and telephone cords Connect the base AC adapter to the AC I N 7 .8 V jack and route the cord as shown: For desktop use For wall mount use TEL LINE 1/2 TEL LINE 2 AC IN 7.8V TEL LINE 1/2 TEL LINE 2 AC IN 7.8V Connect the included two-line telephone cord to the TE L LIN E 1/ 2 jack. If your phone company uses a separate phone jack[...]
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Page 5
3 Place the phone on the wall Place the mounting slots over the pins on the wall plate, and slide the base down to lock it into place. Setup the Handset(s) Install the battery Unpack all handsets, battery packs, and battery covers. If any handset has the battery cover already attached, press in on the notch and slide the cover down and off. Line up[...]
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Page 6
4 Charge the battery If your phone came with any accessory handsets and chargers, connect a charger AC adapter to each charger's AC I N 8 V jack and set the plug into the notch as shown. (These adapters might already be connected.) Plug the other end of the adapter into a standard 120V AC power outlet. Place one handset in the base and any oth[...]
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Page 7
5 Test the Connection Pick up the handset from t he base and press TALK . The phone should pick up line 1 automatically and change the display to show Talk , and you should hear a dial tone. When you get a dial tone, make a test call; press END to hang up. If... Try... the base display says Check or you don't hear a dial tone checking the conn[...]
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Page 8
6 Changing from Tone to Pulse Dialing Phones can communicate with the telephone network in two ways: tone (DTMF) or pulse dialing. If you know your phone company uses pulse dialing or the test call for line 1 did not work, follow these steps: With the phone in standby, press MENU . Use UP or DOWN to highlight Global Setup , then press OK . When you[...]
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Page 9
7 Getting to Know Your Phone Parts of the Base If the key name is spelled out on the key itself, it's not labeled in the drawing below. Base keys and how they work Key name (and icon) What it does PHONEBOOK/ LEFT ( / ) In standby or during a call: open the phonebook. During text entry: move the cursor to the left. In the first 2 seconds of a m[...]
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Page 10
8 Key name (and icon) What it does UP ( ) In standby: increase the ringer volume for line 1 or line 2. During a normal call: increase the earpiece volume. During a speakerphone call or while a message is playing: increase the speaker volume. In the menu or any list: move the cursor up one line. - - - - CALLER ID/ RIGHT ( / ) In standby or during a [...]
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Page 11
9 Parts of the Handset Handset keys and how they work Key name (and icon) What it does UP ( ) In standby: increase the ringer volume for line 1 or line 2. During a call: increase the call volume. In the menu or any list: move the cursor up one line. - - - END During a call: hang up. In the menu or any list: exit and go to standby. - - Microphone 12[...]
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Page 12
10 Key name (and icon) What it does CALLER ID/ RIGHT ( ) In standby or during a call: open the Caller ID list. During text entry: move the cursor to the right. - - SPEAKER ( ) Switch a normal call to the speakerphone (and back). - INTERCOM/ HOLD In standby: page another station using the intercom. During a call: put the call on hold and start a cal[...]
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Page 13
11 Reading the Displays On the base On the handset The table below shows the possible icons and what they mean. Since the icons appear based on what you're doing with the phone, you won't ever see all of these icons at the same time. Base Icon Handset Icon What it means or The accompanying information (in use, on hold, etc.) applies to li[...]
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Page 14
12 Base Icon Handset Icon What it means The ringer is turned off for 1) line 1 only, 2) line 2 onl y, or 3) both. Thi s station will not ring when a call comes in on the indicated lines. You have a vo ice message w aiting (see "Using Voice Message Notification" on page 34). Privacy Mode is on: no other station can join your call. The spea[...]
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Page 15
13 Using the Soft Keys Soft keys are controlled by the software: they will automatically change their function depending on what you're currently doing: Soft keys with the phone in standby On the base On the handset 1 2 1 2 LINE1 MENU LINE2 SUN 12:00A 12/31/08 New CID: 4 So ft ke y 1 So ft ke y 2 So ft ke y 3 SUN 12:00A Ha n ds e t # 1 New CID[...]
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Page 16
14 If the description for a soft key is blank, that key doesn't currently have a function. Sometimes, the current function of a soft key can duplicate the function of a regular key. If this happens, you can press either key. When this manual refers to a soft key, it uses the soft key's description printed on a black background. Common sof[...]
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Page 17
15 Entering Text on Your Phone When you want to enter text into your phone (for example, a name in the phonebook), use the twelve-key dial pad to enter the letters printed on the number keys. Here's how it works: The phone enters the letters in the order they appear on the key. For example, if you press the number key 2 once, the phone enters [...]
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Page 18
16 Using the Menus The menus are des igned to be as ea sy as possible. Some users don't even need the manual once they know how to perform these actions: If you don't press any keys for thirty seconds, the phone times out and exits the menu. (When setting the day and time, the time-out period is extended to two minutes.) Open the menu Pre[...]
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Page 19
17 Close the menu On the handset, press END ; on the base, press MUTE/ EXIT . (If you open the menu duri ng a call, p ress BACK to back out of the menu without hanging up.) The next several pages list all the available menu options and how to use them. Most of the menus are the same for the base and cordless handsets; any option that is available o[...]
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Page 20
18 Menu option: Use it to: Autotalk (Handset only) Turn on Auto Talk so you can answ er the phone just by picking up the handset from the cradle (without having to press any buttons). Any Key Answer (Handset only) Turn on Any Key Answer so you can answer the phone by pressing a key on the twelve-key dial pad. Banner (Handset only) Change the name u[...]
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Page 21
19 When you select the Global Setup menu, the phone prompts you to select Line 1 or Line 2 . Then, you can choose one of the following options to change the global settings for that line: Menu option: Use it to: Area Code Enter your area code so the phone hides the area code on incoming local calls (see "Using Seven-digit Dialing" on page[...]
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Page 22
20 Using Your Phone Working with Two Lines When performing common tasks, you can let the station use the primary line, or you can manually choose a particular line for each task. Using the primary line makes common tasks much simpler, but you will need to assign a primary line to each station (see below). If you want to... From a handset From a han[...]
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Page 23
21 primary line assignment by manually choosing line for your current task. To assign a primary line, open the menu and select Handset Setup or Base Setup . Select Primary Line , then choose the line you want this station to connect to when it goes off hook: Line 1 Always connect to line 1, regardless of either line's status. Line 2 Always con[...]
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Page 24
22 Changing the Volume You can set the volume of the ringer and speaker separately for the base and each handset; you can also set the earpiece volume on each handset. The available volume levels and how to change them are listed below; for each item, press UP to make it louder or DOWN to make it softer. Change the When On the base On a handset rin[...]
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Page 25
23 Using the lists Open the CID list Press CALLER ID/RIGHT . Open the redial list Press REDIAL/PAUSE . Scroll through the CID or redial list Press DOWN to scroll through the lis t from newest to oldest. Press UP to scroll from oldest to newest. Close the CID or redial list Press END on a handset or MUTE/EXIT on the base. (If you open the CID list d[...]
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Page 26
24 Delete Entry Erase this entry from the CID or redial list. Delete All Erase all entries from this station's CID or redial list. (This doesn't affect the CID or redial lists on any other stations.) Using Seven-Digit Dialing If you can make a local call by dialing only seven digits instead of ten, you can tell the phone to hide your loca[...]
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Page 27
25 When you get a Call Waiting call, the phone sounds a tone and displays any CID information received for the waiting call. To answer a Call Waiting call, press FLASH on the base or TALK/ FLASH on a handset. The phone company automatically puts the current call on hold and switches you to the waiting call. Use FLASH and TALK/FLASH to switch betwee[...]
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Page 28
26 Using the Phonebook Each station can store up to 100 entries in its phonebook, and each entry can have two different phone numbers. Open the phonebook Press PHONEBOOK/LEFT. Scroll through the entries Press DOWN to scroll through the phonebook from A to Z or UP to scroll from Z to A. Jump to entries that start with a certain letter Press the numb[...]
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Page 29
27 Edit Number1 Enter the primary number (up to 32 digits) for this entry exactly the way you would dial it. If you need the phone to wait before sending the next set of digits, press REDIAL/PAUSE to enter a two-second pause. If two seconds isn't long enough, you can enter as many pauses as you want. Each pause counts a s one dig it (you'[...]
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Page 30
28 Phonebook Menu Options Open the phonebook with the phone in standby, and press OPTIONS to open the phonebook menu. From the main phonebook screen, you have two options: Copy All Copy the whole phonebook to another station. (Y ou must have at least one cordless handset to use this multi-station feature.) Delete All Erase all the entries in this s[...]
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Page 31
29 Using Multi-station Features The expandable base works together with the accessory handsets to give you some useful multi-station features. (A station can be any cordless handset or the base.) You must have at least one accessory handset to use the features in this section. Expanding Your Phone Your base supports a total of ten DCX400 accessory [...]
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Page 32
30 To leave a conference call, hang up normally; all other stations remains connected to the call. If you conference line 1 and line 2 together (see page 21), the base and four cordless handsets can hold a seven-way call with both outside callers at the same time. You can also use the speakerphone for a conference call, just like you can with a nor[...]
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Page 33
31 Using the Intercom Here are some things you need to know about using the intercom: Whenever the phone is in standby, you can make an intercom call between stations without using the phone line. You can make an intercom call from any station, but only two stations can be in an intercom call at any time. If an outside call comes in during an inter[...]
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Page 34
32 Using Special Features Using Do Not Disturb The Do Not Disturb or DND feature turns off the ringers of the base and all handsets at the same time. With the phone in standby, press and hold DO NOT DISTURB on the base. The phone automatically turns on the answering system and shows Do Not Disturb in the display on all stations. To cancel, press DO[...]
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Page 35
33 Use the number keys to set the time you want the alarm to ring; press O K when you're finished. Highlight the repeat setting and press SELECT . Select how often you want the alarm to ring—once only ( 1 time ), every day ( Daily ), or on a weekly basis ( Select Days )—then press OK . If you choose Select Days , the handset prompts you to[...]
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Page 36
34 Using Voice Message Notication This feature supports Frequency-Shift Keying (FSK) message notification. Contact your voice mail provider for more details. If you subscribe to a voice mail service, your phone can notify you when you have a new message waiting on either line. When you have new messages, the voice message icon ( ) appears in the[...]
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Page 37
35 Using the Answering System Each line has a separate answering system. Whenever you access the answering system, the phone prompts you to choose a line. After that, any settings or operations will affect only the answering system for that line. For example, deleting all the messages from the answering system from line 1 does not affect any messag[...]
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Page 38
36 Delete your greeting Open the menu and select Ans. Setup . Select Line 1 or Line 2 , then select Greeting Options . While the system plays back the current greeting, press DELETE to erase the personal greeting for this line. (You can't erase the pre-recorded greeting.) Ans. Setup menu options You can change the answering system options sepa[...]
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Page 39
37 Getting Your Messages Accessing your system from a handset (remote operation) You can access your system from a handset whenever the phone is in standby. Only one handset at a time can access the system through remote operation, and you can't use remote operation if the base is using the answering system. To start remote operation, open the[...]
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Page 40
38 To... From the base From a handse t (during remote operation) replay previous messages Press PHONEBOOK/LEFT repeatedly until you hear the message you want to replay. Press 1 repeatedly until you hear the message you want to replay. skip a message Press CALLER ID/RIGHT . Press 3 . delete a message While the message is playing, press DELETE . Whil[...]
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Page 41
39 Using the System While You're Away from Home You can also operate your answering system from any touch-tone phone. Before you can use this feature, you have to program a security code. Programming a security code With the phone in standby, open the menu and select Ans. Setup . When the phone prompts you to select a line, press LINE1 or LINE[...]
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Page 42
40 Solving Problems If you have any trouble with your phone, try these simple steps first. If you still have a question, call our Customer Care Line listed on the front cover. If… Try… No stations can make or receive calls. Checking the telephone cord connection. Disconnecting the base AC adapter. Wait a few minutes, then reconnect it. - - One [...]
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Page 43
41 If… Try… No stations will display any Caller ID information. Letting calls ring at least twice before answering. Seeing if the call was placed through a switchboard. Checking with your telephone service provider to make sure your Caller ID service is active. - - - I can't dial from the Caller ID list. Making sure you entered the correct[...]
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Page 44
42 If… Try… I can’t hear the base speaker. Making sure call screening is turned on (see page 36). Changing the base speaker volume. - - Messages are incomplete. The incoming messages may be too long. Remind callers to leave a brief message. Deleting messages (the memory may be full). - - The system keeps recording if I answer on an extension.[...]
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Page 45
43 radio-based wireless devices, such as room monitors, wireless contr oller s, or wire less headphones or speakers large florescent light fixtures (especially if they give off a b uzzi ng noise) other services that use your phone line, like alarm systems, intercom systems, or broadband Internet service Here are some hints for when the static is...[...]
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Page 46
44 Plug the DSL filter into the telephone wall jack and plug your phone’s base into the filter. Make a test call to make sure the noise is gone. Resetting and Registering Handsets If you are having trouble with a cordless handset or if you want to replace one, you need to clear the registration information from the base and the handset: Do you ha[...]
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Page 47
45 In about 30 seconds, the handset display should say Registration Complete . Press TALK/FLASH and make sure you get a dial tone. If... Try... you don't hear a dial tone the display says Registration Failed - - Making sure the handset is fully charged, then start over at step 1. To register a handset to a different base, see the section "[...]
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Page 48
Important Information Terms Used In This Guide Accessory Handset An extra handset that can register to and be used with an expandable phone base. All accessory handsets must be registered to a base. Base The main part of the phone. It connects to your phone line and lets you make and receive calls. Most bases also have a cradle to store a handset. [...]
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Page 49
With normal use, the battery should last about one year. Replace the battery when the talk time becomes short even when the battery is charged. To buy a replacement battery, call the Parts Department listed on the front cover. Rechargeable Nickel-Metal-Hydride Battery Warning CAUTION! Risk of explosion if battery is replaced by an incorrect type! D[...]
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Page 50
isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to le a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this ha[...]
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Page 51
RF exposure information This product complies with FCC radiation exposure limits under the following conditions: The base must be placed to allow a minimum of 20 cm (8 inches) between the antenna and all persons during normal operation. The base must not be collocated or operated in conjunction wit h any other antenna or transmit ter. The handset i[...]
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Page 52
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time while this warranty is in effect, warrantor will either, at its option, repair or replace the defective unit & return it to you without charge for parts, service, or any other cost (except shipping & handling) incurred by warrantor or its repres[...]