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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Uniden EXS 9960, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Uniden EXS 9960 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Uniden EXS 9960. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Uniden EXS 9960 should contain:
- informations concerning technical data of Uniden EXS 9960
- name of the manufacturer and a year of construction of the Uniden EXS 9960 item
- rules of operation, control and maintenance of the Uniden EXS 9960 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Uniden EXS 9960 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Uniden EXS 9960, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Uniden service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Uniden EXS 9960.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Uniden EXS 9960 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
EXS 9960 4th 99.8.20 4:06 PM Page 1[...]
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Page 2
Congratulations on your purchase of the EXS 9960 cordless telephone. This phone is designed for reliability, long life, and outstanding performance utilizing the latest in 900 MHz Spread Spectrum technology. Note: Some illustrations in this manual may differ fr om the actual unit for explanation purposes. • 900 MHz Spread Spectrum T echnology •[...]
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Page 3
vol call id mem del abc def ghi mno pqrs tuv wxyz oper tone redial/p setup select mute/ring jkl 12 3 45 6 78 9 0# talk flash open backup battery page/find power status DIGITAL SPREAD SPECTRAM 900MHz 1 2 3 4 5 6 7 8 9 10 13 11 12 15 16 17 20 21 19 18 14 22 23 24 27 25 26 28 Controls and functions EXS 9960 4th 99.8.20 4:06 PM Page 3[...]
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Page 4
29 30 31 1. Handset antenna 2. Headset jack cover 3. Handset battery compartment 4. Ringer off-on switch 5. Handset earpiece 6. LCD display 7. T alk key 8. V olume/Cursor down key 9. Call ID key 10. T one/Backspace key 11. Redial/Pause key 12. Setup key 13. Handset microphone 14. V olume/Cursor up key 15. Flash key 16. Memory key 17. Delete key 18.[...]
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Page 5
Introduction / Features...............inside front cover Controls and Functions ..............inside front cover Getting Started Read this first ..........................................................3 Step 1: Checking the package contents ...............4 Step 2: Setting up the base unit ...........................5 Mounting the base unit on a [...]
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Page 6
3 This cordless telephone must be set up before use. Follow these steps; Step 1 (page 4) Unpack and check the telephone and accessories. Step 2 (page 5 to 9) Next, choose the best location to set up the base unit. Base unit open backup battery page/find power status DIGITAL SPREAD SPECTRAM 900MHz Step 3 (page 10 to11) Then, insert the battery pack [...]
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Page 7
4 Make sure you have received the following items in the package. • Base unit • Handset • AC adapter (AD-420) • Rechar geable battery pack (BT-999) • Telephone line cord (2) • W all mount adapter • This Owner's Manual • Pr ecautions and Important Safety Instructions • Quick Refer ence Guide • Registration Car d open backup [...]
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Page 8
5 Do the following steps. • Choose the best location • Connect the base unit • Choose the dialing mode Choose the best location Before choosing a location for your new phone, read the INST ALLA TION CONSIDERA TIONS included in the PRECAUTIONS AND IMPORT ANT SAFETY INSTRUCTIONS brochure. Here are some important guidelines you should consider: [...]
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Page 9
6 Connect the base unit If you want to install the base unit on the wall, see page 8. Route the cord. T o AC outlet T o telephone outlet T o TEL LINE T o DC IN 9V AC adapter (supplied) T elephone line cord (supplied) 1 2 Place the power cord so it does not create a trip hazard, or where it could become chafed and create a fire or electrical hazard.[...]
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Page 10
7 Use only the supplied AD-420 AC adapter . Do not use any other AC adapter . Connect the AC adapter to a continuous power supply. Place the base unit close to the AC outlet so that you can unplug the AC adapter easily. If your telephone outlet isn't modular , contact your telephone company for assistance. Polarity of the plug Modular Choose t[...]
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Page 11
8 Standard wall plate mounting This phone can be mounted on any standard telephone wall plate. Mounting the base unit on a wall 1 Snap the wall mount adapter into the notches on the base. 2 Plug the telephone line cord to the TEL LINE jack and the AC adapter to the DC IN 9V jack. 3 Plug the telephone line cord into the telephone outlet. 4 W rap the[...]
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Page 12
9 Direct wall plate mounting If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following: • A void electrical cables, pipes, or other items behind the mounting location, that could cause a hazard when inserting screws into the wall. • T ry to mount your phone within 10 -[...]
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Page 13
10 Charge the battery pack for more than 17 hours before you start using your phone. 1 Press in on the battery cover release and slide the cover down until it comes off. 2 Install the nickel-cadmium battery with the label facing down. 3 Slide the battery cover on until it snaps into place. 4 Place the handset on the base. 5 Make sure that the “ s[...]
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Page 14
11 Battery use time (per charge) From fully charged • Four hours coutinuous use. • Seven days when the handset is in the standby mode. When the battery charge becomes low When the voltage of battery pack in the handset is very low and needs to be charged, the phone is programmed to eliminate functions in order to save power . If the phone is no[...]
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Page 15
3 The number is dialed. After about 5 seconds, the call-time display appears. 4 T o hang up, press or place the handset on the base. The call-time will be displayed for about 5 seconds. 12 On-hook dialing 1 Enter the phone number . (Up to 32 digits.) Example: Enter 8178583300 2 Press . “ Talk ” flashes on the display. Then the volume setting is[...]
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Page 16
13 Of f-hook dialing 1 Press . “ Talk ” flashes on the display. Then the volume setting is displayed. For example, if the volume is set to high the display shows: 2 Dial the phone number . Example: Enter 8178583300 3 T o hang up, press or place the handset on the base . The call-time will be displayed for about 5 seconds. talk Talk Talk [...]
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Page 17
14 1 Phone rings. 2 Press . “ Talk ” and volume setting appears on the display. 3 Talk with the caller . 4 T o hang up, press or place the handset on the base. The call time will be displayed for about 5 seconds. From the handset • ª Receiving a call talk talk Calling Talk 0:02 Talk 0:00 <Normal> 115:35 AutoT alk whe[...]
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Page 18
15 Adjusting the ringer and earpiece volume Ringer volume In the standby mode, press on the handset to set the handset ringer volume. There are two ringer volume settings; high and low. Ringer on/off switch This switch turns the handset ringer on or off. Earpiece volume Pressing or will change the earpiece volume of the handset. This setting will r[...]
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Page 19
16 The last three phone numbers dialed can be quickly redialed. Redialing a call On-hook redialing 1 Press . The phone number that was last dialed appears on the display. 2 Press again. Each press of will display one of the last three numbers dialed. 3 Press . “ Talk ” appears on the display, then the volume setting is displayed. 4 Then the sel[...]
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Page 20
17 Of f-hook redialing 1 Press . “ Talk ” appears flashing on the display. 2 Press . The last number dialed will be displayed. 3 T o hang up, press or place the handset on the base . The call-time will be displayed for about 5 seconds. talk redial/p talk Talk Talk <High> Only the last number dialed can be accessed after has been pre[...]
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Page 21
18 In memory dialing operation, you must press a key within 20 seconds or the phone will return to standby . If you return the handset in the cradle the phone will return to standby too. TELEPHONE FEA TURES Memory Dialing allows you to dial a number using just a few key strokes. Y ou can store up to 20 phone numbers in the memory. 1 Press and hold [...]
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Page 22
19 5 Press . “ Store Number ” is displayed. The cursor flashes indicating that the display is ready for the number to be entered. 6 Use the number keypad to enter the phone number . The phone number cannot exceed 20 digits. • Use the key to enter pause in the dialing sequence. The display shows a “ P ”. The pause feature is useful for lon[...]
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Page 23
20 T o exit the memory function without dialing, press . The handset returns to standby . If you press before , you can confirm the name and number stored in the selected memory location. mem select talk Making calls with memory dialing On-hook memory dialing 1 Press . The handset displays your programmed memory locations. 2 Press and or enter a tw[...]
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Page 24
21 Of f-hook memory dialing 1 Press . “ Talk ” flashes and the volume setting appears. 2 Press . 3 Enter a two-digit number (01 - 20) to select the memory location of the desired phone number . The selected phone number is displayed. Then the number is dialed. talk Talk Talk <High> Talk 0:00 mem Talk 0:35 0123456789012 EXS [...]
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Page 25
22 Editing a stored name and/or phone number 1 Press and hold for 2 seconds. The display shows the memory screen and any saved name/number . 2 Press and or enter a two-digit number (01 - 20) to select the memory location you would like to edit. 3 Press . The following screen appears with the memory location number that you have selected in the disp[...]
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Page 26
23 7 Use the dial keypad, or key to edit the phone number . The phone number cannot exceed 20 digits. (See page 19.) If you don’t want to change the phone number , skip this step. 8 Press . The handset beeps and displays the confirmation screen. The memory storage is complete. For example, if you store a name and number into memory location numbe[...]
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Page 27
24 4 Press to move the cursor down to “ Delete Memory ” command line. 5 Press . The following confirmation screen appears. 6 Press to move the cursor to “ Yes ”. 7 Press or . There is a confirmation tone and the entry is deleted. The following screen appears. 8 After a few seconds the display returns to the “ Memory Store ” screen. Y ou[...]
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Page 28
25 T o locate the handset 1 Press on the base. 2 The handset beeps for 5 seconds. The following screen appears; 3 Press any key on the handset to end. open backup battery page/find power status DIGITAL SPREAD SPECTRAM 900MHz page/find Paging Paging When an incoming call is received during paging, paging is stopped and the telephone is switch[...]
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Page 29
26 Mute Y ou can turn of f the handset microphone so that the person whom you are talking with cannot hear you. When speaking on the handset 1 Press during a call. The microphone is turned off. 2 T o resume a call, press o r . When phone is ringing Press when the phone rings. The ringer sound is turned off. mute/ring mute/ring talk mute/ring talk E[...]
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Page 30
Setting Caller ID options There are three Caller ID setup options available; they are AutoTalk, CIDCW (Caller ID on Call W aiting), and Area Code. AutoT alk allows you to answer the phone without pressing the button. If the phone rings when AutoT alk is on, simply remove the handset from the cradle and the phone automatically answers the call. If t[...]
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Page 31
28 1 When the Caller ID message is received, the display shows the caller’s phone number , along with the date and time. The incoming call information is stored in Caller ID record. If the Caller ID service includes the caller’s name, the caller's name appears on the display (up to 15 letters). Here are some typical displays; 2 When you pi[...]
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Page 32
29 If a call comes in via a telephone system that does not offer Caller ID service, no information is stored. • “ End ” appears when you have reviewed all messages in the Caller ID list. Press repeatedly to return to the summary screen. Each message can be up to 15 characters for the phone number and the name. The Caller ID list stores inf[...]
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Page 33
30 The EXS 9960 stores up to 50 messages. If the phone receives the 51st message, the oldest one in the list is automatically deleted. Caller ID data can also be deleted manually. Deleting a Caller ID message Deleting information from the Caller ID list 1 Press . Display the message to be deleted from the Caller ID list by pressing o r . 2 Press . [...]
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Page 34
31 Deleting all Caller ID name/numbers 1 Press . 2 Press . 3 Press or to select “ Yes ” or “ No ”. 4 Press or . When the pointer is at “ Yes ” : A tone sounds and all stored Caller ID messages are deleted. When the pointer is at “ No ” : The display returns to the summary screen. New :01 Total:02 del Delete All ? Yes No[...]
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Page 35
32 Calling a party from the Caller ID list Y ou can place a call from the Caller ID list. The EXS 9960 stores up to 50 messages. 1 Press . Select the phone number that you want to dial by pressing or . 2 Press . The displayed phone number dials automatically. 5/17 12:30PM 03 UNIDEN CORP 817-858-3300 Talk 8178583300 Long Distance calls P[...]
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Page 36
33 Storing Caller ID messages in Memory dialing Messages shown in the Caller ID list can be stored in memory dialing. Using the incoming call information (i.e., Caller ID list), the phone number of the party on the Caller ID list can be stored in memory dialing. 1 Press . Select the phone number to be stored from the Caller ID list by pressing or .[...]
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Page 37
34 Using "Caller ID on call waiting" service “Caller ID” and “Call waiting” are separate services. CIDCW (Caller ID on Call W aiting) per forms the same as r egular Caller ID on a call waiting number . Y ou must subscribe to the “Caller ID on call waiting (CIDCW) services” befor e you can use the following features. The “Cal[...]
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Page 38
35 If the handset battery pack is completely discharged or the battery pack is removed, the digital security code will be lost. If this happens, a new security code is set automatically next time the battery pack is charged. ADDITIONAL INFORMA TION The digital security code is an identification code used to connect the handset and the base unit. No[...]
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Page 39
36 T o attach the beltclip Insert the beltclip into the holes on each side of the handset. Press down until it clicks. T o remove the beltclip Pull both sides of the beltclip to release the tabs from the holes. Y our phone may be used with an optional headset. T o use this feature, simply plug any standard 2.5mm headset plug into the headset jack. [...]
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Page 40
37 Battery replacement and handling When the operating time becomes short, even after a battery is recharged, please replace the battery. With normal usage, your battery should last about one year . Please contact your place of purchase for a replacement battery. RECYCLING NICKEL- CADMIUM BA TTERIES NICKEL- CADMIUM BA TTERIES MUST BE DISPOSED OF PR[...]
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Page 41
38 TROUBLESHOOTING YOUR NEW PHONE If your phone is not performing to your expectations, please try these simple steps first. Symptom The status LED won't come on when the handset is placed in the base unit. The audio sounds weak and/or scratchy. Can't make or receive calls. The handset doesn't ring or receive a page. The Caller ID do[...]
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Page 42
39 SPECIFICA TIONS YOUR NEW PHONE General The EXS 9960 complies with FCC Parts 15 and 68. Frequency control: PLL Modulation: Direct Sequence Spread Spectrum; DBPSK Operating temperature: 0 ° C to +50 ° C (+32 ° F to +122 ° F) Base unit Frequency: 904.2 MHz to 925.8 MHz (20 channel) Power requirements: 9V 350mA (from AC adapter) Size: 5-5/32 in.[...]
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Page 43
40 INDEX A Adjusting ringer and earpiece volume ...................15 B Battery pack Preparing and charging..10 Replacement and handling ..........................37 C Caller ID Caller ID service .............27 Call W aiting .....................34 Deleting...........................30 Using ...............................32 Viewing ..............[...]
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Page 44
EXS 9960 4th 99.8.20 4:08 PM Page 44[...]
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EXS 9960 4th 99.8.20 4:08 PM Page 45[...]
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EXS 9960 4th 99.8.20 4:08 PM Page 46[...]