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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Unitron Hearing Aid Moxi2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Unitron Hearing Aid Moxi2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Unitron Hearing Aid Moxi2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Unitron Hearing Aid Moxi2 should contain:
- informations concerning technical data of Unitron Hearing Aid Moxi2
- name of the manufacturer and a year of construction of the Unitron Hearing Aid Moxi2 item
- rules of operation, control and maintenance of the Unitron Hearing Aid Moxi2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Unitron Hearing Aid Moxi2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Unitron Hearing Aid Moxi2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Unitron Hearing Aid service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Unitron Hearing Aid Moxi2.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Unitron Hearing Aid Moxi2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
M oxi 2 Kiss behind-the-ear (B TE) hearing aid guide[...]
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Page 2
T h ank y ou T han k you for choosi ng Unitron hearing aid s. At Unitron, we c are deeply about peopl e wit h hearing los s. We work closely wit h hearing healt hcare prof essionals to make adv anced, purpose - driven solutions availab le to ever yone. Be cau se hear ing mat te rs . Y our hear ing aids Hear ing healt hcare pr ofes sional: _________[...]
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Page 3
Quic k ref erenc e Chan ging bat te ries Low bat t er y warnin g 2 beeps e ver y 30 minu tes 312 O n /O f f T able of contents Your hear ing a ids at a g lan ce ..................................................... 2 War nings .................................................................................... 4 Pu t tin g your h ear ing ai ds on y[...]
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Page 4
2 3 Y our h earin g ai ds at a glan ce 1 Wire - c onnects the speak er unit to your hearingaids 2 Microphone - sou nd enters your he aring aids through the microp hones 3 Battery door (on & o ) - close the door to turn on your he aring aids, partly open the door to turn o your he aring aids. Opening the door all the w ay gives you ac c[...]
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Page 5
4 5 War ning s Hearing aid s should o nly be used a s directed by your physi cian o r hearing healthcare prof essional . Hear ing aids will not res tore nor mal hearing an d will not prevent or im prove a hear ing impair m ent r esult ing f r om or g anic condi tions . Do not use your hearing aid s in ex plos ion haz ard ar eas . Alle rg ic r eac t[...]
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Page 6
6 7 T oo high distor t ion du r ing dialing or phon ing may me an that the phone h andset is stre ssed by the magnet. To a void any dam age, please move the magnet to another plac e on the telep hone receiver . Bat ter y warning s Never leave hea r in g aids or batter ies where sma ll chi ldren and pets can reach them. Never put hearing ai ds or ba[...]
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Page 7
8 9 Hearin g aids w ith cus to m shells 1. Hold the cu stom shell bet ween your thumb and ind e x nger . T he openi ng shoul d be pointing i n tow ards yo ur ear c anal with t he he ar in g aid rest in g upwards above your e ar . 2. Caref ully in ser t the cus tom shell into your ear . T he shel l should t into you r ear snu gl y and comfor t[...]
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Page 8
10 11 T ur ni ng you r hea r in g ai ds o n an d o Y our hearing ai ds have a three- pos ition bat ter y door that act s as an on / o s witch and that allows ac cess to the batter y compa r tment. 1. On: Close the bat ter y door f ully. Note: It may take 5 seconds before the hearing aid turns on. Y our hearing healthcar e pro vider can incr e[...]
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Page 9
12 13 Re placin g the bat ter y 1. Gently s wing out the batter y door with your nger na il. 2. Push the bat ter y with your thumb and inde x nger towards the open si de, and remove. 3. Inser t the new bat ter y into the bat ter y compar t ment with t he plus ( +) si g n on the bat ter y facing the same way as the plus ( +) si g n on the edge[...]
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Page 10
14 15 T ip s for we arin g hea r in g ai ds for th e r st t ime • Star t in a quiet room at home rst to get use d to t he new s ound qualit y . S ounds like the ticking of a cloc k , the humm ing of the com puter , t he beep of the mi crow ave or the r ustling of clothes or pa per may seem loud to you at rst , because you have not [...]
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Page 11
16 17 T innit u s ma sker Unitron’ s tinnitus maske r is a broadba nd sound generator availabl e on the Unitron Er a ™ hear ing aid p lat for m. It provides a means o f sound enrichment therapy that can be used as par t of a personaliz ed tinnitus mana gement prog ram to provide t emporar y relief f rom tinnitus. T he under l ying pr inciple of[...]
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18 19 Impor tan t infor mat ion Unit r on’ s t innit us m asker g ene r ates s ound s that are used as par t of your personaliz e d tinnitus man agement progr am to provide tempo r ar y r elief from t in nitus. It should always be use d as prescr ibed by a hea r ing healthcare professi onal who i s f ami liar with the diagnosi s and treatment of [...]
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Page 13
20 21 Volume cont rol If your remote c ontr ol has been con g ured to adj us t volu me, you can adjust the volum e level by pushi ng the + or – but ton. A s you cha nge the volume, your h earing aid s will beep. V olume setting Beeps Recommended volume level 1 beep T urning volume up short beep T urning volume down short beep Maximum v olume l[...]
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Page 14
22 23 Lear ning Over time, the hearing aid wil l record your prefer red set tings and ch ange the star t up position on you r volume or Smar t Fo cus 2 within the range that the hearing hea lthcare profession al has given you access t o, if they have en abled thi s feature. F or example, if the hear ing he althc ar e pro fessi onal has g iven yo[...]
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Page 15
24 25 autom atically when the teleph one receiver is held to the e ar , the magnet for ea sy- t hea r ing aid s should be att ached to the t elephon e receiver . T he magnet is designed to st reng then the magnetic eld at the ear pi ece of hea r ing aid compatible tele phones. T o a f fi x the optio nal magnet: 1. Clean the telephone re ceiver.[...]
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Page 16
26 27 P ro tec t ing y our hear ing aids • Open the bat ter y door w hen not i n use. • Alw ays remove your he ar in g aids when usi ng hai r care product s. T he hearing ai ds can become cl og ged and ce ase to f unction proper ly . • Do not wear your h earing aids i n the bath or shower or i mmerse them in water . • If your he[...]
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Page 17
28 29 Note: The wir es, speakers, domes or custom shells should never be rinsed or submerged in water as water dr ops may block sound or damage the electrical components of the hearing aids. Domes shou ld be replaced by your h earing healthcare professi onal ever y 3 - 6 months or when they become sti, brit t le, or d iscolored. If your she lls [...]
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Page 18
30 31 uDirec t 2 and u T V 2 T he uDirect and u T V ™ are op tional acc essor ies for your h earing aids. • uDirect prov ides easy, h ands-fr ee acc ess to Blue tooth enabled de vices , such a s mobi le phones. It also has a wired audio jac k to plug i n devices lik e M P 3 players, and can provide remot e control f unctions to a[...]
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Page 19
32 33 Cause Poss ible remedy Not loud enough Lo w v olume T urn up v olume; see hearing healthcare professional for models without a volume control or if pr oblem persists Lo w battery Replace battery Custom shells/domes not inserted properly See “P utting your hearing aids on your ears. ” R emove and r einser t carefully Change in hearing Cons[...]
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Page 20
34 35 Cause Poss ible remedy Not clear , distor ted Poorly fitting custom shells/domes Consult y our hearing healthcare professional Custom shells/domes blocked with ear wax Clean custom shells/domes. See “Cleaning your hearing aids. ” Consult your hearing healthcare professional Lo w battery Replace battery Plugged micr ophone opening Consult[...]
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Page 21
36 37 Warning to h earing aid di spensers (toc omplywith the U.S. F ood and Drug Admi nistr ation (F DA) reg ulations ) A hearing aid dispenser should advise a prospectiv e hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines th[...]
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Page 22
38 39 Inf or ma tion and e x planat ion of s y mbo ls xxxx The CE symbol is a confirmation by Unitr on that this Unitron product meets the requirements of the R&TT E Directive 1999/5/EC on R adio and T elecommunication T erminal Equipment. The numbers after the CE symbol are the numbers of the consulted certified bodies under the abo ve menti[...]
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Page 23
40 41 Compliance infor mat ion Decla ration of c onfo r mit y Unitron hereby declar es that this Unitron pr oduct meets the requirements of the Medical Devices Dir ective 93/42/EEC as well as the Radio and T elecommunications T erminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacture[...]
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Page 24
42 43 Pa tient fee dback Recor d you r specic need s or conc erns and bring to your rs t oce visit aer getting you r hearing aids. This w ill help your hearing he althcare prof ession al to address your needs. ________________________________________ ________________________________________ ________________________________________ _____[...]
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Page 25
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Page 26
Unitron Hearing Ltd. 20 Beasley Drive, P .O. Bo x 9017, Kitchener , ON N2G 4X1 Canada European Representative Max-E yth-Straße 20, 70736 Fellbach-Oeffingen, Germany For a listing of Unitron group companies, please visit www .unitron.com[...]
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Distr ibutor unitron.c om 13-026 029-5933-02[...]