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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Verilux PL03, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Verilux PL03 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Verilux PL03. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Verilux PL03 should contain:
- informations concerning technical data of Verilux PL03
- name of the manufacturer and a year of construction of the Verilux PL03 item
- rules of operation, control and maintenance of the Verilux PL03 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Verilux PL03 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Verilux PL03, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Verilux service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Verilux PL03.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Verilux PL03 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PL03 Planet Light ® Energy S aving Natural Spectrum ® Desk Lamp[...]
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Page 2
2 Dear Customer , Thank you for purchasing the Planet Light ® Energy Saving Natural Spectrum ® Desk Lamp. Y ou have received a quality product, backed by a one-year limited warranty . As a V erilux customer , your satisfaction means everything to us. W e look forward to serving you now and in the future. Many other healthy lighting products are a[...]
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Page 3
3 HEADER SA VE THESE INSTRUCTIONS Thank you for purchasing the Planet Light ® Energy Saving Natural Spectrum ® Desk Lamp. Please read the following safety information before using. T o reduce the risk of fi re, electrical shock, or injury to persons: • Do NOT dismantle. • Do NOT alter power cord. • T urn off/unplug and allow to cool before[...]
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Page 4
4 HEADER GETTING ST AR TED Main Parts & Controls A. Lamp Head B. Gooseneck C. Lamp Base D. Power Cord E. Polarized Plug F. Bulb G. Switch A C E D B Close-up of Lamp Head F G A[...]
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Page 5
5 HEADER BULB INST ALLA TION T o prevent damage during shipping, the V erilux bulb is surrounded by protective padding. Car efully r emove and dispose of the protective padding. Check to ensure that the bulb is fully seated and has not come loose from the socket during shipping. Ther e should be no gap between the bulb and socket. Before bulb insta[...]
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Page 6
6 TROUBLESHOOTING • Make sure all power connectors, cords, and plugs are inserted fully and securely . • Make sure there is power to the wall outlet or try another outlet – not connected to a dimmer . Be sure the bulb is securely seated into the socket, repeat the bulb installation process. CAUTION: DISCONNECT LAMP FROM OUTLET PRIOR TO REPEA [...]
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Page 7
7 HEADER One Y ear Limited Warranty A TTENTION! ONCE OPENED, PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE WHERE IT W AS PURCHASED FOR REP AIR OR REPLACEMENT! Many questions may be answered by visiting www .verilux.com, or you may call our Customer Service Department at 802-496-3101 during normal business hours. This limited warranty is provided b[...]
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Page 8
PL03-MAN-Rev4 Printed in China for V erilux, Inc. © Copyright 2010 V erilux, Inc. All rights reserved.[...]