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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Verilux PL04, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Verilux PL04 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Verilux PL04. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Verilux PL04 should contain:
- informations concerning technical data of Verilux PL04
- name of the manufacturer and a year of construction of the Verilux PL04 item
- rules of operation, control and maintenance of the Verilux PL04 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Verilux PL04 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Verilux PL04, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Verilux service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Verilux PL04.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PL04 Planet Light ® Energy S aving Natural Spectrum ® Floor Lamp[...]
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Page 2
2 Dear Customer , Thank you for purchasing the Planet Light ® Ener gy Saving Natural Spectrum ® Floor Lamp. Y ou have received a quality pr oduct, backed by a one-year limited warranty . As a V erilux customer , your satisfaction means everything to us. W e look forward to serving you now and in the future. Many other healthy lighting products ar[...]
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Page 3
3 SA VE THESE INSTRUCTIONS Thank you for purchasing the Planet Light ® Ener gy Saving Natural Spectrum ® Floor Lamp. Please read the following safety information before using. T o reduce the risk of fir e, electrical shock or injury to persons: • Do NOT dismantle. • Do NOT alter power cord. • T ur n off/unplug and allow to cool befor e r e[...]
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Page 4
4 Avertissements et Précautions • Pour usage intérieur seulement. • La lampe est un dispositif électrique. NE P AS UTILISER PRÈS DE L ’EAU. • Avant de brancher la lampe, vérifier que la tension de la prise murale ne dépasse pas 120 volts. • Ne pas utiliser avec des gradateurs de lumière, des minuteries, des détecteurs de mouvemen[...]
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Page 5
5 HEADER Getting Started Main Parts & Controls A. Lamp Head B. Gooseneck C. Shaft D. Lamp Base E. Power Cord F . Polarized Plug G. Bulb H. High/Off/Low Switch A F C E D B G Close-up of Lamp Head H CAUTION: DO NOT LIFT THE LAMP BY THE GOOSENECK. THE LAMP SHOULD BE LIFTED BY THE SHAFT . MISE EN GARDE : NE P AS SOULEVER LA LAMPE P AR SON COL-DE-CY[...]
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Page 6
6 HEADER 1. Remove all pieces from box. Locate the two Phillips head scr ews. 2. Detach the red plastic pr otective pieces and stor e them in the event you need to return the lamp. 3. Important: T o avoid scratching the metal shaft, do not use a sharp object to cut the plastic covering. The clear plastic covering on the shaft is specially designed [...]
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Page 7
7 HEADER Assembly Instructions Read Instructions Carefully Befor e Assembly: 1. Connect the two ends of the Power Cord (between the Base and the Shaft) using the lock connectors. 2. Carefully tuck excess Power Cord into the Shaft . DO NOT CUT OR SHORTEN THE POWER CORD. 3. Insert the Gooseneck and the Shaft into the Base . 4. Check direction of the [...]
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Page 8
8 HEADER Assembly Instructions cont. 5. T o prevent damage during shipping, the V erilux bulb is surrounded by protective padding. Car efully r emove and dispose of the protective padding. Check to ensur e that the bulb is fully seated and has not come loose from the socket during shipping. Ther e should be no gap between the bulb and socket. 6. Pl[...]
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Page 9
9 HEADER Bulb Replacement Instructions Installation 1. Unplug lamp from power source. 2. Firmly hold the base (B) and push bulb (C) into the socket (A). 3. Be su r e t he bul b is firm ly sea ted in the so cke t ( se e b elo w) and sn app ed int o t he met al bu lb cli p ( D). Removal 1. Unplu g t he la mp fr om th e p owe r sou r ce. 2. Firmly ho[...]
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Page 10
10 HEADER T roubleshooting Before r equesting service on your V erilux ® lamp, please read the following: • Make sure all power connectors, cor ds and plugs are inserted fully and securely . • Be sure the bulb is secur ely seated into the socket (see page 9). • Make sure ther e is power to the wall outlet or try another outlet. • CAU TIO N[...]
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Page 11
11 HEADER Care & Cleaning Y our lamp is made from high quality materials that will last for many years with minimum care. Y ou may want to periodically clean the lamp using a mild non-abrasive cleaner and soft cloth. When cleaning, make sure you have turned off and unplugged the unit, allowing suf ficient time for the unit to cool. All liquid [...]
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Page 12
PL04-MAN-Rev10 Printed in China for V erilux, Inc. © Copyright 2010 V erilux, Inc. All rights reserved. One Y ear Limited W arranty A TTENTION! ONCE OPENED, PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED FOR REP AIR OR REPLACEMENT! Many questions may be answered by visiting www .verilux.com, or you may call our Customer Serv[...]