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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Verilux VD09, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Verilux VD09 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Verilux VD09. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Verilux VD09 should contain:
- informations concerning technical data of Verilux VD09
- name of the manufacturer and a year of construction of the Verilux VD09 item
- rules of operation, control and maintenance of the Verilux VD09 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Verilux VD09 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Verilux VD09, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Verilux service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Verilux VD09.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Verilux VD09 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
VD09[...]
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Page 2
Dear Customer , Thank you for purchasing the V erilux ® W oodbury™ Deluxe Natural Spectrum ® Desk and T able Lamp. Y ou have received an innovative and quality manufactured product, backed by a one- year limited warranty . As a V erilux ® customer , your satisfaction means everything to us. W e look forward to serving you now and in the future[...]
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Page 3
2 CA UTION: • T O REDUCE THE RISK OF ELECTRIC SHOCK, DO NO T DISMANTLE. THERE ARE NO SER VICEABLE P ARTS INSIDE. • T O REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NO T EXPOSE THIS UNIT T O RAIN OR MOISTURE. W ARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJUR Y : • T ur n off/unplug and allow to cool bef ore replacing bulb[...]
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Page 4
3 ASSEMBL Y INSTRUCTIONS Bef ore assembling, please re view all instructions. 1. Carefully open bo x to av oid damaging the lamp when using a shar p knif e. 2. Remov e lamp (fully assembled) and set on tab le. 3. Remov e shade from bo x. 4. Remov e sock et ring (A) from Socket (B). Fit lamp shade onto sock et (B) and replace the sock et ring (A). H[...]
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Page 5
4 ASSEMBL Y INSTRUCTIONS[...]
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Page 6
5 GENERAL PRECAUTIONS • Do not use with pow er supply voltage other than 120V A C • A void placing the lamp in areas that are dusty , humid/moist, lack v entilation, or are subject to constant vibration. • Not f or use with light dimmers, timers, motion detectors , voltage transf or mers , or extension cords . • Do NO T use lubricating agen[...]
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Page 7
6 TROUBLESHOOTING Bef ore requesting ser vice on your V erilux ® lamp please read the f ollowing: • Make sure all po wer connectors, cords , and plugs are inser ted fully and securely . • Make sure there is po wer to the wall outlet or try another outlet – not connected to a dimmer . CARE & CLEANING Y our V er ilux ® lamp is made from h[...]
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Page 8
Please visit our web site at: www .V erilux.com 340 Mad River P ark, Suite 1, W aitsfi eld, VT 05673 VD09-MAN-Rev2 Printed in China for V erilux, Inc. © Copyright 2007 V erilux, Inc. All rights reser v ed. Three-Y ear Limited W arranty A TTENTION! ONCE OPENED , PLEASE DO NO T RETURN THIS PRODUCT T O THE ST ORE WHERE IT W AS PURCHASED FOR REP AIR [...]