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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Victorinox 241354, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Victorinox 241354 should contain:
- informations concerning technical data of Victorinox 241354
- name of the manufacturer and a year of construction of the Victorinox 241354 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Victorinox 241354 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Victorinox 241354, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Victorinox service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Victorinox 241354.
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Table of contents for the manual
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Page 1
VICTORINOX SWISS ARMY WA TCH SA Chemin de s Grillons 4 – P .O. Box 1840 – 2501 Biel -Bienne – Sw itzerla nd www .victorinoxswissarmy .com USA VICTORINOX SWISS ARMY , INC. 7 Victoria Drive – P .O. Box 1212 – Monroe CT 06468-1212 Consume r Service : 800 442 2706 www .swissarmy .com VICTORINOX SWISS ARMY CANADA 904 Magnet ic Drive – No rth[...]
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Page 2
English 2-19 Français 20-38 Español 39-57 Brasileiro 58-71 72-85 86-99 100-113 114-127 128-141 Authorized service centers 142-151 USA and Canada Repair Coupon 155-156 1 English USA Basic VSA 24.9.2009 11:34 Page 1[...]
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Page 3
VICTORINOX SWISS ARMY INSTRUCTIONS FOR USE AND LIMITED W ARRANTY 2 English Summary I. GENERAL INFORMA TION 3 Disposal of used batteries 3 Special recommendations 4 II. INSTRUCTIONS FOR USE Setting the time 4 Setting the date 5 Manual or automatic winding 6 III. OTHER FUNCTIONS 2nd time zone 7 Dual time 7 Alarm 8 Visual countdown 9 GMT time scale 10[...]
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Page 4
I. GENERAL INFORMA TION Congratulations on having chosen a Victorinox Swiss Army timepiece. T o ensure your timepiece operates perfectly , we recommend that you follow the advice given in these instructions (All instruction manuals are also available on our website: www .victorinoxswissarmy .com – Customer Ser vice – User Manuals. F or U.S. and[...]
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Page 5
12 3 SPECIAL RECOMMEND AT IONS – T o a void any errors, do not perform the D A TE SETTING between 9:00 p.m. and 3:00 a.m. when the date mechanism is in action. Be careful not to confus e noon and midnight. – Never operate pushers or crown when your timepiece is under water or if it is wet and ensure that the crown and pushers are properly pushe[...]
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Page 6
Manual winding timepieces 1. Wind the movement if necessary by turning the crown a few times (position 1). 2. Pull out the crown to position 2. 3. T urn to the desired time. Remember the dat e adva nce s at 12 :00 mid nig ht, not 12:00 noon. 4. P us h th e cr o wn b ac k t o po si ti o n 1. (Remember to screw it back down if you have a screw-down m[...]
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Page 7
4. T urn it counter-c lockwise to the desired date. 5. Push the crown back to position 1. Adjusting the date and day for all other timepieces (For timepieces with alarm and dual time features, please refer to the rel ated sections in Chapter III): 1. Pull out the crown to position 3. T urn the crown counter -clock- wise to move hands until you reac[...]
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Page 8
sufficiently , the movement will have to be wound manually by turnin g the crown back and forth a few times. III. O THER FUNCTIONS 2ND TIME ZONE The timepiece has 4 hands in the center (hour , minute, second and 2nd time zone). The 2nd time zone reading is indicated on the outer scale of the dial (24 hours): 1. Pull out the crown to position 2. 2.[...]
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Page 9
3. Push the crown back to position 1 once the desired time is set. Setting the date (for timepieces with dual time function) 1. Pull out the crown to position 3. T urn the crown clockwise to move hands until you reach midnight (as the calendar jump phase is sit- uated at 12:00 midnight) and then set the correct time. 2. Set the crown in position 2.[...]
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Page 10
Switching off the alarm Push back the alarm pusher (A) to position 1. Alarm is switched off. Setting the date (for timepieces with alarm function) 1. Pull out the crown to position 3. T urn the crown clockwise to move hands until you reach midnight (as the calendar jump phase is sit- uated at 12:00 midnight). 2. Set the crown in position 2. T urn i[...]
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Page 11
GMT TIME SCALE Using the rotating crown (A), rotate inner bezel to select the time zone wh ere you currently are and align it with “City” marking at 12 o’clock. Note: GMT time is on a 24 hour military time scale. T o set the GMT time (hand with special arrow) 1. Pull out crown C to position 2 and rotate it clockwise to adjust the GMT arrow ha[...]
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Page 12
ROT A TING BEZEL WITH COUNTUP FUNCTION When a scale is going from 5 to 60 (clockwise incrementation) we may use the bezel as a counter , to count up to 60 minutes. The rotating bezel enables divers to measure both dive time and any other lapse of time. T o measure time, simply turn the bezel to align the triangle (0 to 60) on the scale to the minut[...]
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Page 13
WA TER RESIST ANCE CLASSIFICA TION: Timepieces are c lassified by their degree of water resistance, which roughly translates to the following (1 meter = 3.28 feet). All Victorinox Swiss Army timepieces are water-resistant from 30 meters to 500 meters. Ch eck the details on the back of your Victorinox Swiss Army timepiece case and read the followin[...]
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Page 14
METER/BAR CORRELA TION Meter and bar measurements are different things: under wa ter , the water pressure is added to the air pressure above; a depth of 10 meters corresponds to 1 bar of water pressure and 1 bar of atmospheric pressure above water level, therefore 2 bars in total. IV . I NTERNA TIONAL WARRANTY THREE-YEAR LIMITED WARR ANTY This inte[...]
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Page 15
other than a member of an approved service center , because improper resealing compromises water resistance. The warranty to exchange or replace expires three (3) years after the date of purchase. The warranty does not cover: – The life of the batter y . – Dama ge, caused by ageing, normal use or changes in color , to the strap (leather , texti[...]
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Page 16
INSTRUCTIONS REGARDING REP AIRS Y our approved local Vi ctorinox Swiss Army Watch SA service center can repair your timepiece in accordance with the above terms and conditions. Y our Victorinox Swiss Army Watch SA distributor will provide the necessary after-sales ser vice. T o obtain information on your local distributor , send an e-mail to: info@[...]
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Page 17
V . NORTH A MERICAN LIMITED W ARRANTY V . (V ALID FOR U.S. AND CANAD A ONL Y) This North American warranty is valid only for consume rs living in the United States or Canada. For consumers not resident in the U .S. or Can ada, pl ease refer to page 13 or to the international warranty instructions that you can find under www .victorinoxswissarmy .c[...]
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Page 18
REP AIRS Any Victorinox Swi ss Army Authorized Service Center may repair your timepiece. Visit our website at www .swissarmy .com for a complete listing of Authorized Service Centers or call us at 800-442-2706 (U.S.) or 800-665-4095 ext. 412 7 (Canada). Please allow 4-6 weeks for the return of your timepiece. WARRANTY REP AIR If your Victorinox Swi[...]
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Page 19
OUT OF WARRANTY REP AIR A damaged timepiece not covered by our warranty can be repaired by one of our Authorized Service Centers. Note that repair costs and handling charges may apply . Include your name, address, phone number and e-mail address (optional) with your timepiece, along with a brief description of the problem or repairs needed. AUTHORI[...]
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Page 20
All other timepieces in need of repair can be sent to any authorized service center . Please include the following information: – Y our name or a contact name – Full shipping address, including any department number (no P .O. Boxes, please) – T elephone number – E-mail address (optional) – Proof of purchase, if under warranty – Brief de[...]
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Page 21
142 VI. AUTHORIZED SERVICE CENTERS The complete list of Authorized Ser vice Centers (Europe, Asia/Pacific, Middle East, Africa, Oceania, Central and South America, Canada, Caribbean, U.S.) is available on our website: www .victorinoxswissarmy .com – customer ser vice – authorized service center For U.S. and Canada: www.swissarmy .com Authorize[...]
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Page 22
143 Massachusetts Watches, Etc., 548 W ashington Street Wellesley , MA 02482, 781-237-1620 Fax: 781-237-1330 www .watches-etc.com The Watchmaker 379 Main Street Stoneham, MA 02180 888-852-6969, Fax: 781-438-6954 bostonwatchco@gmail.com www .thewatchmaker .com Michigan Dion's World of Watches 4301 Orchard Lake Rd, Suite 175 West Bloomfield, MI[...]
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Page 23
CANADIAN AUTHORIZED SERVICE CENTERS Canada Helveti a Watch Service 1100 La Gaucheti ere W , Suite 267 Box 208, Montreal , Quebec, H 3B 2S2 514-86 1-2985, F ax 514-861-7 508 Tim e Central , 4 St. Regis Crescent N orth North Y ork, Ontari o M3J 1Z2 416-63 3-2050 ex t 24 416-63 0-9796 fa x 800-45 7-7928 info@ti mecentr al.ca Tim e & Gold, 565 W es[...]
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Page 24
Authorized service centers 145 Phone: 0091 22 6632 4664 Fax 0091 22 2202 5878 admin@victorinoxindia.com Indonesia PT Gilang Agung Persada Artha Graha, 25th Floor , Jl. Jend. Sudirman Ka v . 52-53, 12190 Jakarta Phone: 0062 21 515 0303 Fax: 0062 21 515 0123 service@ptgap.co.id Japan Victorinox Japan Inc. 3-18-5, Nishi-azabu, Minato-ku 106-0031 T oky[...]
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Page 25
Authorized service centers 146 T aiwan VICTORINOX HON G KONG LIMITED T AIWAN BRANCH 4F , 261, Nanking East Road Sec. 3 T aipei 10550 Phone: 00886-2-27135399 ext 888 Fax: 00886-2-27137182 info@victorinox-taiwan.com Thailand OTM MANAGEMENT CO., L TD 23/8 11th Floor Sorachai Building Sukhumvit 63 Road Wattana 10110 Bangkok Phone: 00662 714 3410 Fax: 0[...]
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Page 26
Authorized service centers 147 Kuwait Jashanmal & Partners Ltd. Al-Bahar Center , 4th Floor Hawally +965 1 822225 +965 22 635006 Lebanon Ets. H. Atamian, Dora highway Vartanian center , Third floor P .O.Box: 80592 B.Hammoud, Beirut Phone: 00961 1 256655 - 256644 Pakistan Al-Hatim Impex, Mr-2/43 , Marriot Road, 74000 Karachi Phone: 0092 21 2440[...]
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Page 27
Authorized service centers 148 Libya Golding Time T acharukiat. Co c/o Moftah, P .O Box 6199 Y amama Center , Gergarch Road T ripoli Phone/Fax: 00218 21 48 33 691 Nigeria Ships of T arshish Ltd., Lafayette Mall 1436 Sanusi Fafunwa Street Victoria Island, Lagos Phone: 00234 1 790 5288 Fax: 00234 1 444 8599 traders@tarshish-ltd.com Republic of South [...]
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Page 28
Authorized service centers 149 CENTRAL AND SOUTH AMERICA Argentina SHHS, T ucumán St. No. 620 – 1st floor , 1049 Buenos Aires City Phone: 0054 11 4322 1038 / 8892 Fax: 0054 11 4328 3475 relojes@shhs.com.ar Bolivia Victorinox Chile Antonio Varas No. 1645 Providencia-Santiago, Chile, Phone: 0056 2 223 58 97 Fax: 0056 2 223 65 08, http://www .vict[...]
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Page 29
Authorized service centers 150 El Salvador VENDOME S.A. de C.V ., Paseo General Escalon, Centro Comercial Galerias, Local No. 114 «La Casona» San Salvador Phone: 00503 245 0862 Fax: 00503 245 0851 Guatemala ABBY , Relojeria Jo yeria, 20 calle 25- 85 zona 10, Local 225, C.C. Galerias La Pradera, Guatemala, C.A. Phone: 00502 2367-3516 Fax: 00502 23[...]
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Page 30
Authorized service centers 151 Peru B & D Enterprises S.A.C. Av . Angamos Oeste 1661, Lima 18, Phone: 0051 1 222 3560 / 3512 Fax: 0051 1 222 3366 Uruguay LAFFITTE JOYEROS, Dr . Luis Alberto de Herrera 1290, Local 168, Montevideo Phone: 00598 2 628 4621 Fax: 00598 2 628 1331, etifal@adinet.com.uy Venezuela CORAL C.A., Edificio Larco, Calle La L[...]
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Page 31
152 English USA Basic VSA 24.9.2009 12:03 Page 152[...]
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153 English USA Basic VSA 24.9.2009 12:03 Page 153[...]
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154 English 2-19 Français 20-38 Español 39-57 Brasileiro 58-71 72-85 86-99 100-113 114-127 128-141 Authorized service centers 142-151 USA and Canada Repair Coupon 155-156 English USA Basic VSA 24.9.2009 12:03 Page 154[...]
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Page 34
155 North American warranty / W arranty repair coupon – only for US and Canada THREE-YEAR LIMITED WARR ANTY REP AIR COUPON (U.S. AND CANAD A) Name: ......................................................................................................................................................................... Address: .....................[...]
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156 North American warran ty / Purchased from repair coupon Date of Purchase: Printed in Switzerland 09.09 Retailer’ s Stamp: English USA Basic VSA 24.9.2009 12:03 Page 156 SAMPLE[...]
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Page 36
VICTORINOX SWISS ARMY WA TCH SA Chemin de s Grillons 4 – P .O. Box 18 40 – 2501 Biel- Bienne – Sw itzerla nd www .victorinoxswissarmy .com USA VICTORINOX SWISS ARMY , INC. 7 Victoria Drive – P .O. Box 1212 – Monroe CT 06468-1212 Consume r Service : 800 442 2706 www .swissarmy .com VICTORINOX SWISS ARMY CANADA 904 Magnet ic Drive – No rt[...]