Visioneer Strobe 500 manual

for Windo ws Visioneer ® S tr obe 500 Scanner U ser's G uide[...]

Vi s i o n e e r Strobe 500 Scanner User’ s Guide FOR WINDOWS COPYRIGHT INFORMATION Copyright © 2009 Visioneer, I nc. Reproduction, adaptati on, or translation without prior written pe rmission is prohibited, ex cept as allowed under the copyright laws. The Visioneer® brand name and logo are regist ered trademarks of Visioneer , Inc. The P aper[...]

Restricted Ri ghts Legend Use, duplication, or disclosur e is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in T ec hnical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protec ted by governmental laws and other regulations, such as copy r ight laws. The customer is so[...]

T ABLE OF C ONTENTS i T ABLE OF CONTENTS Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Visioneer Strobe 500 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 System Requirements . . . .[...]

ii T ABLE OF C ONTENTS Configuring the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . 40 Changing a Button Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Selecting New Settings for a Button . . . . . . . . . . . . . . . . . . . . . 42 Renaming a OneTouch Button . . . . . . . . . . . . . . . . . . . . . . . . . [...]

T ABLE OF C ONTENTS iii Replacing the Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Status Light Troubles hooting Codes . . . . . . . . . . . . . . . . . . . . 106 Uninstall Your Scanner . . . . . . . . . . . . . . . . . . .[...]

iv T ABLE OF C ONTENTS[...]

V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 1 W elcome Y our new Visioneer S trobe 500 scanne r can quickly scan single-sided or double-sided stacks documents, and pl ace their images on your computer . The S trobe 500 scanner can be r emoved fr om the docking station and taken on the road for mobile scanning. W HAT ’ S IN THE B OX Before [...]

2 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T HE V ISIONEER S TROBE 500 S CANNER Inpu t tra y —Holds a stack of documents in the scanner . Unfolds to support various paper lengths. Control panel —Scanning controls. P ower S witch & Scan Settings Dial —T urn the dial to the right to turn on the scanner power . Numbers 1-6 repr ese[...]

S YSTEM R EQUIREMENTS 3 S YSTEM R EQUIREMENTS IBM-compatible P entium 4 PC, or AMD equivalent with: ■ A CD-R OM drive ■ An available U niversal Serial Bus (USB) port ■ Microsoft ® Wind ows ® operating system: Windows 2000 (Service P ack 4), Windows X P (Service P ack 1 and 2), Windo ws Vista, or W indows 7 The scanner is compatible with Ser[...]

4 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE D OCUMENTATION The following documentation is pro vided with your scanner: ■ Quick Install G uide—Abbreviated installation instructions. ■ Scanner U ser’ s Guide—On the Installation Disc 1; contains detailed installation, scanning, configuration, and maintenance information. ■ Mini-Gu[...]

B EFORE Y OU B EGIN 5 Installation Installation is a quick, thr ee-step process: 1. U npack and Assemble the scanner 2. Install the software and Connect the scanner 3. Register the scanne r B EFORE Y OU B EGIN Please make sur e of the follo wing befor e you begin installation: ■ Do not plug in the USB cable unti l after y ou install the software.[...]

6 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE ■ If your computer is running Windows version V ista or later , you may see the Windows U ser Account Control screen asking you to confirm system changes. Click the Continue button to allow the installation to proceed. S TEP 1: U NPACK AND A SSEMBLE THE S CANNER 1. Remo ve the scanner from its [...]

S TEP 1: U NPACK AND A SSEMBLE THE S CANNER 7 5. Detach the scanner body from the docking station and remo ve the foam strip from the docking station. 1. P ress and hold the release button on the side of the docking station. 2. T ilt the scanner body towards the front and lift the scanner out of the Docking S tation. 3. Remo ve the tape and foam st[...]

8 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 7. P ull the output tray away from the bottom of the Docking Station, then flip open the output tray extension. S TEP 2: I NSTALL THE S OFTWARE AND C ONNECT THE S CANNER T o install the software: 1. S tart Microsoft W indows and make sure no other applications are running. 2. In sert the Ins tall[...]

S TEP 2: I NSTALL THE S OFTWARE AND C ONN ECT THE S CANNER 9 3. On the Main M enu, select Install P roducts . No te : If th e disc does not automatically start, check the following: ■ Make sure the disc drive ’ s door is completely shut. ■ Make sure the disc was inserted in the drive in the proper direction (label side up). T o launch the Ins[...]

10 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 4. Make sure the box es for Scanner Driv er , Visioneer OneT ouch , and Nu an c e P a pe r P o rt ® are checked. 5. Click Install N ow . I NSTALLING THE S CANNER D RIVER The scanner driver installation will start first. 1. The W elcome to the Scanne r D river Setup Wizar d opens. 2. Click Ne x [...]

S TEP 2: I NSTALL THE S OFTWARE AND C ONN ECT THE S CANNER 11 4. The next window lists the choices of the drivers that you can instal l for your scanner . 5. Select the option you want. Click Nex t . ■ Full I nstall (TW AIN and Windo ws D riv er) —This is the rec om me nd ed installation. I t installs all of the scanner driv ers. ■ TW AIN onl[...]

12 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 6. A window opens with image quality samples asking you to select an image for your Color S pace setting. Se lect the option that looks best to you and click Ne xt . This sets a default gamma value for scans and can be changed later on.[...]

S TEP 2: I NSTALL THE S OFTWARE AND C ONN ECT THE S CANNER 13 7. ST OP when you see the “Complete th e installation b y connecting your hardware” win dow . Do NO T click OK y et. Leave the window open and proceed to the next section. C ONNECT THE S CANNER P OWER C ORD Y ou can po wer the scanner thr ough the standard po wer cor d to a wall outl[...]

14 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T o Connect the Scanner P ower to the W all: 1. Plug the power supply into the po wer jack on the scanner . 2. Plug the power cor d into the power supply and into a wall outlet. No te : Only use the power supply included with y our scanner (M odel: HEG42-240100-7L made by H iT ron). Conne cting [...]

S TEP 2: I NSTALL THE S OFTWARE AND C ONN ECT THE S CANNER 15 T o Connect the Scanner P ower to the Computer: 1. Plug the round end of the USB power cord into the power jack on the scanner . 2. Plug the flat end of the USB power cord into an available USB port on the back of the computer . W e do not recommend using a USB hub to power the scanner .[...]

16 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE C ONNECT THE USB C ABLE AND T URN ON THE P OWER The Visioneer Str obe 500 scanner connects to any av ailable USB port. Check your computer’ s manual for USB port locations. 1. Remove any protective tape from the USB cable. 2. Plug the USB cable into the USB por t on the scanner then into a USB[...]

S TEP 2: I NSTALL THE S OFTWARE AND C ONN ECT THE S CANNER 17 SPEED USB hub ”. Plug the USB cable into a USB 2.0 por t (if available) or just disr egard the message. I f you leave it plugged into the USB 1.1 port, your scanner may scan a bit slower . Y our computer then r ecognizes that a scanner has been plug ged into the USB port and automatica[...]

18 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 5. When you ’ re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware ” window . 6. Click OK . Y ou can also click Mo re to see a quick overview about accessing and navigating the OneT ouch Button P anel. When you ’ re fini[...]

S TEP 2: I NSTALL THE S OFTWARE AND C ONN ECT THE S CANNER 19 I NSTALLING V ISIONEER O NE T OUCH The Visioneer OneT ouch software installation will automatically start after you c lick Close on the Driver Installation Complete window . 1. Click Ne x t on the W e lcome to the OneT ouch Setup W izard windo w . 2. On the Visioneer License Agreement wi[...]

20 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE I NSTALLING P APER P ORT If you left the default selection to install P aperP ort from the installat ion disc, the P aperP ort software installation will start automatic ally after y ou click Close on the OneT ouch Installation Complete window . 1. The Select Language windo w opens for the P ape[...]

S TEP 3: R EGISTER Y OUR S CA NNER 21 S TEP 3: R EGISTER Y OUR S CANNER Registering y our scanner is important as it provides y ou with access to our free telephone support service. Registration also gives you free access to software updates for your scanner . Y ou will need an active internet connect ion to r egister your scanner . If you do not h[...]

22 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE A PPLICATIONS A VAILABLE WITH Y OUR S CANNER Y our scanner includes free scanning applications. T o install the additional applications: 1. Return to the I nstallation Disc main menu and click on Install Pr od u c ts . 2. Select the applications you want to install, and click I nstall N ow . F o[...]

A PPLICATIONS A VAILABLE WITH Y OU R S CANNER 23 1. If you selected OmniP age P ro to install you will see a window telling you to inse rt Dis c 2 . 2. Click Exi t Disc 1 and then eject Di sc 1 from the CD-R OM drive. 3. Insert Di sc 2 in to the CD-R OM drive. The OmniP age Pro Installation menu opens automatically . If it does not open, see the no[...]

24 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE V IEW AND S AVE THE U SER G UIDES 1. On the Main M enu of Di sc 1 , cli ck U ser Guides . 2. The Visione er U ser Guides windo w opens. U se this windo w to view and save the U ser Guides you want. The U ser Guides ar e in Adobe ® PDF format. The Scanner Readme file is in HTML format and will o[...]

V IEW AND S AVE THE U SER G UIDES 25 4. Retu rn to the Visioneer U ser Guides windo w and repeat the process to open, view , and save the other U ser Guides you want. The Scanner Readme file has late-br eaking news about y our scanner . The Shar eP oint Mini-Guide has information about a feature in the OneT ouch 4.0 software to link to Micr osoft&a[...]

26 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE Loading Documents to Scan This section illustrates scanning with the buttons on the scanner . After loading documents in the scanner , as described below , you can also scan using the OneT ouch Button P anel on scr een, or using a scanning application. No te : Always remo ve any staples or paper[...]

D ETACH OR A TTACH THE S TROBE 500 27 D ETACH OR A TTACH THE S TROBE 500 The S trobe 500 scanner body can be r emoved from the Docking S tation to be used as a mobile scanner . T O D ETACH THE S CANNER B ODY FROM THE D OCKING S TATION : 1. P ress and hold the release button on the side of the Docking Station. 2. T ilt the scanner body towards the f[...]

28 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 3. Set the scanner body on the desk. T O A TTACH THE S CANNER B ODY TO THE D OCKING S TATION : 1. Place the front of the scanner body in the front of the Docking Station.[...]

S CAN FROM THE I NPUT T RAY 29 2. T ilt the scanner body into the Docking Station and press on the back of the scanner to lock it into the Docking S tation. S CAN FROM THE I NPUT T RAY F irst, if the front feed tray is open, close it before scanning from the input tray . The paper will jam in the scanner if the front feed tray is open while scannin[...]

30 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 1. Adjust the paper guide for the width of paper , and make sure the input and output trays are fully extended. 2. Load the documents into the scanner face down with the tops of the page inserted into the Automatic D ocument F eeder .[...]

S CAN FROM THE I NPUT T RAY 31 3. T urn the control dial to the setting you want to use to scan, align the number to the registration mark on the scanner . 4. F or one-sided scanning press the Simp lex button. F or two-sided scanning press the Dupl ex button. Registration mark[...]

32 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE S CAN FROM THE F RONT F EED T RAY Scan from the F ront F eed t ray when the scanner body is not attached to the Docking S tation. When the scanner is attached to the Docking S tation, you can still scan using the front feed tray for single items such as thick paper , embossed plastic cards, plas[...]

S CAN FROM THE F RONT F EED T RAY 33 2. Place an item face down , on the front feed tray , aligned to the registration marks on the tray and insert it into the front of the scanner . 3. F or one-sided scanning press the Simp lex button. F or two-sided scanning press the Dupl ex button.[...]

34 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE S CANNING I NTERFACES Y ou have several different scanning options with y our Visioneer S trobe 500 scanner . Each method scans equally we ll, so use the one with appropriate options for the item you are scanning. ■ OneT ouch Scanner Buttons —W hen you pr ess either the S implex or Duplex bu[...]

S CANNING I NTERFACES 35 Scanning from OneT ouch Based on the re commended full installation of the scanner driver and the Visioneer OneT ouch software, OneT ouch is your main scanning interface for using the scanner . The OneT ouch settings dial, on the scanner , shows which scan settings will be used for scanning. The OneT ouch B utton P anel, th[...]

36 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T HE D EFAULT O NE T OUCH S ETTINGS ON Y OUR S CANNER Based on the r ecommended installation of P aperP ort and the scanner driver , your scanner is pre-configured to scan items for various basic tasks, such as email or fax, then send the scanned image to an appropriate, pr e- selected Destinati[...]

S CAN FROM TH E B UTTONS ON THE S CANNER 37 S CAN FROM THE B UTTONS ON THE S CANNER 1. Rotate the dial on the scanner to the function number you want to use to scan. Align the number to the regi stration mark on the scanner . 2. T o scan a one-sided document, press the Simpl ex butt on. T o scan a two-sided document, press the Dupl ex button. In th[...]

38 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE S CAN FROM THE O NE T OUCH B UTTON P ANEL The OneT ouch Button P a nel is y our on-screen set of controls for the scanner . Scanning from the button panel on your computer ’ s screen works like pressing a button on the scanner . The scanner scans the item, then sends the image to the Destinati[...]

S CAN FROM TH E O NE T OUCH B UTTON P ANEL 39 F EATURES OF THE O NE T OUCH B UTTON P ANEL The T itle B ar ■ Gr een arrows—click to cycle through the panel’ s 3 vie ws. ■ Scanner icon—click to open the scanner ’ s hardware properties. ■ Red “X”—click to close the OneT ouc h panel. The Button View ■ Left-click on a Destination A[...]

40 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE C ONFIGURING THE O NE T OUCH B UTTONS When you installed the scanner , the software configured each OneT ouch button with appropriate settings consi sting of: a Destination A pplication , a Scan Configuration , and a Doc ume nt Forma t . T o open the O neT ouch P roperties windo w: 1. Click the [...]

C ONFIGURING THE O NE T OUCH B UTTONS 41 C HANGING A B UTTON S ETTING 1. Click on an application name in the Select Destination list. 2. Select a file format in the Sel ect F o rmat panel. 3. Select a scanning configuration in the S elect Configuration list. 4. Click on OK to save the changes and close the OneT ouch Pr operties window . 5. Place an[...]

42 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE S ELECTING N EW S ETTINGS FOR A B UTTON The settings on the OneT ouch P roperties window are: LED N umber —Click the up or down arro w to cycle through the 6 OneT ouch options. Select Destination —The list of Destination A pplications that OneT ouch can send a scanned image to so that this a[...]

C ONFIGURING THE O NE T OUCH B UTTONS 43 Select Config uration —The list of available scan configurations for the selected button. The configuration ’ s basic sett ings include: scanning mode, resolution (dpi), page size, brightness, and contrast. T o see a selected Scan Configuration ’ s settings, click its icon . Click the icon again to clo[...]

44 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE P roperties button —Displays a window for selecting properties for eac h type of Destination Application. S ee “Selecting P age Format O ptions ” on page 57. Ref r es h button —If you install new applications on y our computer , and they do not appear in the Sel ect Dest inati on list, c[...]

C ONFIGURING THE O NE T OUCH B UTTONS 45 C REATING A N EW S CAN C ONFIGURATION The scan configurations are where y ou select the scanning resolution, brightness, mode (color , black&white, or grayscale), and a number of other settings. T o create a new configuration: 1. Open the O neT ouch P roperties window . 2. Scroll through the applications[...]

46 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T HE S CAN S ETTINGS T AB 1. On the Scan Configuration P roperties dialog box, type a name. 2. Select scan settings for the new scan configuration. Mod e —S elect a scanning mode: ■ Bla ck&W hit e to scan in black and whit e. F or e xample, letters and memos are usually scanned in black [...]

C ONFIGURING THE O NE T OUCH B UTTONS 47 3. If you want to lock the configuration, click the key icon to change it from a Key to a Lock. 4. Click on OK , if you are done making changes to the configuration, to save and close the configuration window . T HE P AGE S ETTINGS T AB Click the P age Settings tab to select page settings. Siz e —Click St [...]

48 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE F or single-sided scans, the scan area is the size of the image. F or double- sided scans, the scan area is the size of the larger of the two ar eas on the front and back of the page. ■ Reduce M oiré P atterns —M oiré patterns are wavy , rippl ed lines that sometimes appear on the scanned [...]

C ONFIGURING THE O NE T OUCH B UTTONS 49 ■ Color Filter —Color filter is the ability of your scanner to automatically remove a color fr om a scanned item. Color filter applies to Black&White or G rayScale M ode. Click on OK , if you are done making changes to the configuration, to save and close the configuration window . The original with [...]

50 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T HE A DVANCE D S ETTI NGS T AB The options on the Advanced Settings tab ar e for the Color or G rayScale scanning mode. 1. Drag the sliders to the left and right to change the color settings. As you do, the image changes to show the effects of the new settings. Color Saturation —the strength [...]

C ONFIGURING THE O NE T OUCH B UTTONS 51 T HE D EVICE S ETTINGS T AB A Device Settings tab is on the Scan Configurations dialog box when your selected Destination Application is a printer or fax application. Fi t to page, r educe image if necessar y —If the scanned image is too big to be printed or faxed on a single page, the image will automatic[...]

52 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T HE S TORAGE O PTIONS T AB (A RCHIVE ) A S torage Options tab is on the Scan Configurations dialog box when the selected Destination Application is set as T ransfer to Storage. See “T ransferring Scanned Documents to S torage ” on page 76 for instructions on using the T ransfer to Storage d[...]

C ONFIGURING THE O NE T OUCH B UTTONS 53 E DITING OR D ELETING S CAN C ONFIGURATIONS T o edit or delete a scan configuration: 1. Open the O neT ouch P roperties window . 2. Select the scan configuration you want to edit or delete. 3. T o delete the configuration, click the Delet e button. 4. T o edit the configuration, click the Edit button. Y ou c[...]

54 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE C ONFIGURE B EFORE S CA N Choosing Configure Before Scan simp ly opens either the TW AIN or WIA scanning interface when you press or click a button. Y ou can then use the interface to change the color mode, reso lution, page size, and other settings. When you scan, the scanned image will still b[...]

C ONFIGURING THE O NE T OUCH B UTTONS 55 5. Select the Destination Application and format. 6. Click OK or Apply on the OneT ouch P roperties window . T O SCAN USING C ONFIGURE B EFORE S CAN 1. Load the documents face down with their tops into the scanner . 2. Click the button you set up to use the Configure Before Scan option. The TW AIN or WIA int[...]

56 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE C ANCELING A C ONFIGURE B EFORE S CAN 1. Click Can cel in the scanning progress window . 2. The following windo w will open asking if you want to cancel the entire job. ■ Ye s —Scanning stops and all pages scanned in this batch, up to this point, will be deleted. The TW AIN int erface will c[...]

C ONFIGURING THE O NE T OUCH B UTTONS 57 S ELECTING P AGE F ORMAT O PTIONS The P age Format options that y ou select determines the file format of the scanned document. Appropriate page format options and file types ar e available for the type of Destination Application selected for the button. The T ext F ormats are for text file types and are sel[...]

58 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE I MAGE F ORMATS Select an image file format for phot os, artwork or other documents that you want to save as images. BMP and TIFF a re standar d image file formats generally used if you want to do additional image processing. Both of those file formats tend to be larger than the JPEG format file[...]

C ONFIGURING THE O NE T OUCH B UTTONS 59 T EXT F ORMATS Selecting the text format option al so selects OCR processing as an automatic step for scanning. Therefor e, when you scan a document with the text format s elected, the text portions of the document are automatically converted to editable text . T ext file formats are only available if an OCR[...]

60 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE Sim ple T ex t —The .txt file format. T ext with no formatting; used by the standard M icrosoft N otepad application. Rich T ext F ormat —The .rtf file format. T ext that retains formatting when converted. A vailable with Microsoft W ordP ad and W o r d. Wo r d D o c u m e n t —The .doc fi[...]

C ONFIGURING THE O NE T OUCH B UTTONS 61 S ETTING D ESTINATION A PPLICATION P ROPERTIES In the OneT ouch P roperties win do w , select a Destination A pplication then click the Pro p er t ie s button. P aperP or t P roperties These properties apply to designat ing the P aperP ort folder to receive your scanned items. 1. Select the folder where y ou[...]

62 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T ext Documents P roperties These properties apply to text editing applications such as Microsoft W ord. The properties apply to the Optical character Recognition (OCR) settings for these applications. 1. Click in the General OCR settings boxes for the options you want. The options will apply to[...]

C ONFIGURING THE O NE T OUCH B UTTONS 63 The Add T ext Based Link dialog box opens. 3. Click Browse to fin d the application you want to add to the list. When you select the application using the B rowse button, steps 1 and 2 on the dialog box are automatically filled in, and the application icon appears in step 3. 4. Select the icon in S tep 3 of [...]

64 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE Image D ocuments P roperties These properties apply to image pr oce ssing applications such as M icrosoft Pa i n t . 1. Click in the Color document handling settings boxes for the options you wan t. These options will apply to all the applications in the group . Conv ert Bitmaps usin g Screen R [...]

C ONFIGURING THE O NE T OUCH B UTTONS 65 S torage P roperties These properties apply to the D estination Application named T ransfer to S torage. If a CD burner is a ttached to your computer , you also use this dialog box to start the Burn to CD process. See the section “Scan and Burn to a CD” on page 73. 1. Click the S torage Layout options yo[...]

66 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE eMail P roperties These properties apply to email applic ations so you can specify the folder for documents that you will attach to an email message. Microsoft Outlook ® will accept direct attachment of documents to a blank email message as soon as scanning is fini shed, but other email applica[...]

C ONFIGURING THE O NE T OUCH B UTTONS 67 documentation for more information about Internet options. If you are using AOL, please see the AOL user manual for making changes to the Internet options applicable to AOL. 4. Select the options for color document handling. Conv ert Bitmaps usin g Screen R esolution —U se this option to ensure that an ima[...]

68 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE S ELECTING O PTIONS FOR A B UTTON The OneT ouch Options determine the types of Destination Applications available for a button. There are also settings on the Options tab that are global to all OneT ouch buttons. To s e l e c t o p t i o n s : 1. Open the O neT ouch P roperties window and click [...]

C ONFIGURING THE O NE T OUCH B UTTONS 69 Destination Categories: ■ Document M anagement includes P aperP ort and other applications for processing and keeping track of your scanned documents. ■ Imag e Edit ors include Microsoft P aint and other drawing and graphics applications. ■ Te x t E d i t o r s include Microsoft W ord and W ordP ad, Mi[...]

70 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE ■ Inst ant Del iv er y —Enables image transfer to the destination while scanning is in progress, provided that “C reate S ingle Image F iles ” is also selected. If Create S ingle Image F iles is not selected, image transfer occurs after all pages have been scanned. ■ Cr eate copies of [...]

S CANNING WITH O PTICAL C HARACTER R ECOGNITION (OCR) 71 S CANNING WITH O PTICAL C HARACTER R ECOGNITION (OCR) Optical Character Recognition (OCR) converts text and numbers on a scanned page into editable text and numbers. Y ou can then work with the text and numbers to edit, spellcheck, change font or type size, sort, calculate, and so forth. The [...]

72 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T o scan with OCR: 1. Open the One T ouch Prope rties window . 2. Select a text editing program in the Select Destination list, then select a text file format in the Select F ormat panel. F or example, if y ou want to edit your document in Microsoft ’ s W ord, select that application then choo[...]

S CAN AND B URN TO A CD 73 S CAN AND B URN TO A CD If you hav e a CD burner attached to your computer , you can scan directly from your scanner onto a CD. This featur e is available only on computers running Windows version XP or later . 1. Open the O neT ouch P roperties window . 2. Select Burn to C D as the Destination A pplication. 3. Choose a P[...]

74 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE S CANNING WITH E VENT F OR WARDING If you want to specify an application to use for scanning at the start of the process, you can use event forwarding. 1. Open the O neT ouch P roperties window . 2. Select Still I mage Client as the Destination A pplication. Y ou cannot choose a page format for [...]

S CAN AS AN HTML P AGE 75 S CAN AS AN HTML P AGE Y ou can conv ert scanned pages to HTML format for posting directly to your web site. Those pages are then view able by visitors to your web site without the need for any internet plug-ins or other special processing. 1. Open the O neT ouch P roperties window . 2. Select Microsoft Exp lorer as the De[...]

76 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE T RANSFERRING S CANNED D OCUMENTS TO S TORAGE With the T ransfer to Storage scanni ng process, you can scan documents and save them in a folder in one step . The process is ideal for archiving documents without having to manually save or process them in any other way . 1. Load the documents face[...]

T RANSFERRING S CANNED D OCUMENTS TO S TORAGE 77 S CANNING TO M ULTIPLE F OLDERS When archiving documents with the T ransfer to S torage option, you can scan them to multiple folders. F or example, one folder might be for “Business Receipts,” a second folder might be for “P ersonal R eceipts,” and a third folder might be for “ Annual Rece[...]

78 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 7. Click the Storag e Options tab . 8. Click the Browse button. 9. Select the folder you cr eated for storing the scanned documents. If you haven ’ t created the folder yet, you can click the Mak e New Fo ld e r button and type the name for the new folder .[...]

T RANSFERRING S CANNED D OCUMENTS TO S TORAGE 79 10. Click OK . The selected folder will now be set as the S torage Location, such as “Business Receipts.” 11. Click OK . The new configuration is now listed as a T ransfer to S torage configuration. 12. Re peat the process to create additi onal new configurations, such as one named “S torage fo[...]

80 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE Scan to multiple storage folders: 1. Load the first set of documents you want to scan. 2. Select the function on the scanner that you set to scan to the storage location. F or example, button 5 to scan using the “Business Receipts ” configuration. 3. P ress the Sim plex or Du ple x button to[...]

C HANGING THE H ARDWARE S ETTINGS 81 C HANGING THE H ARDWARE S ETTINGS 1. Right-click on the OneT ouch icon and choose Show Ha rdw are from the pop-up menu. Y ou can also click the Hardwar e icon at the top of the OneT ouch Button P anel, or right-click on the Strobe 500 icon when the OneT ouch button pa nel is in the Hardwar e View . The Hardwar e[...]

82 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 2. Click the P roperties button. Cal ibra te —Click the Cali brate button to start the scanner calibration wizard. The scanner self-calibrates when you click the Calibrate button. The calibration window on-screen will close automatically when calibration is finished. If it doesn ’ t close au[...]

C HANGING THE H ARDWARE S ETTINGS 83 Scanning from TW AIN Y ou can scan fr om any TW AIN scanning application instead of scanning from the One T ouch buttons on your scanner or the One T ouch button panel. A N ote About Y our Scanner and the T W AIN standard : TW AIN is a widely recognized standar d that computers use to re ceive images from scanne[...]

84 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE A CCESSING THE TW AIN I NTERFACE Open the TW AIN inter face from One T ouch: If the One T ouch configuration you ’ re usin g to scan is set to Configure Before Scan, and the selected opt ion is TW AIN, the TW AIN in terface opens right away without opening P aperP ort first. F or example, the [...]

A CCESSING THE TWAIN I NTERFACE 85 Open the TW AIN interface from an application: Please refer to y our scanning application ’ s user guide for instr uctions on accessing the TW AIN interface. Below is a brief li st of common applications and how to initiate a scan from within that applic ation, includi ng some of the applications which may have [...]

86 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE S CANNING WITH THE TW AIN I NTERFACE The TW AIN Interface is available from many applications, such as Microsoft W ord and P aint, as well as from the P aperP ort. Y ou can use the instructions in this section regardless of the application you use to open the TW AIN I nterfa ce. 1. Select the op[...]

S CANNING WITH THE TWAIN I NTERFACE 87 G rayscale to scan items such as document s containing drawings or black and white photographs. The scanning produces an image of up to 256 shades of gray . Y ou can also scan a color document to turn its colors into gray shades. The file size is abou t one thir d that of a color scan. Color to scan magazine a[...]

88 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE Reduce M oiré P atter ns —Moiré patterns are wavy , rippled lines that sometimes appear on the scanned images of photographs or illustrations, particularly newspaper and maga zine illustrations. Selecting Red uce M oi ré Pa t t e r n s will limit or eliminate moiré patterns in the scanned [...]

S CANNING WITH THE TWAIN I NTERFACE 89 Scanning from WIA Microsoft Windo ws version XP and later includes their o wn scanning interface—known as Windows I mage Acquisition (WIA)—for acquiring images from scanners, digital cameras, and other digital devices. This section shows how to use M icrosoft P aint to scan using the WIA interface, but you[...]

90 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 3. The WIA scanning wi ndo w opens. U s e this window to select scanning options and start the scanner . 4. Click the button most appropriate for the item you ’ re scanning. 5. Select a paper siz e from the P age Size list. 6. Adjust the image settings as desire d: ■ Change the button select[...]

S CANNING WITH THE TWAIN I NTERFACE 91 7. The scanned images will appear in M icrosoft P aint (or other WIA application you ’ re using).[...]

92 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE F INE T UNING Y OUR S CANS Y ou can customize settings before you scan an item to fine tune exactly how you want to scan it. 1. On the scan window , click Adjust the quality of the scanned picture . 2. The Advanced P roperties dialog box opens. 3. Select the options for scanning. Brightness and [...]

C LEARING P APER J AMS 93 Maintenance This section contains information on maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. C LEARING P APER J AMS If your scanner stops scanning due to a paper jam in the A utomatic Document F eeder , a warning dialog box opens after a few moments. T o clear a paper jam: 1. P ull [...]

94 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 2. Remo ve the jammed paper and close the cover . T o reduce the number of paper ja ms, smooth and straighten the paper before scanning and adjust the guides to the paper size, and insert the paper evenly into th e ADF .[...]

C LEANING THE S CANNER 95 C LEANING THE S CANNER Cleaning the inside of the scanner help s to keep your scanner operating at optimum performance. Y ou should clean the inside of the scanner at least once a week or after 5,00 0 pages have been scanned. If you are getting frequent paper jams, multiple pages feed ing at the same time, or if y ou ’ r[...]

96 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 4. Wipe clean all of the rollers in the scanner . Be careful not to snag the cloth on the paper sensor . 5. Close the co ver when you ’ re finished. C LEANING THE D OCKING S TATION Cleaning the Input T ray: 1. W et a soft cloth with some isopropyl r ubbing alcohol (95%). 2. Wipe do wn the inpu[...]

C LEANING THE D OCKING S TATION 97 Cleaning the Roller and P ad Assembly: 1. W et a soft cloth with some isopropyl r ubbing alcohol (95%). 2. F rom the back of the scanner , lower the input tray . 3. P ress down on the two latches on the back of the docking station and lower the rear co ver . 4. Wipe the feed roller from side to side. Rotate the ro[...]

98 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 5. Wipe the ADF pad from top to bottom. Be careful not to snag the cloth on the springs on either side of the pad. 6. Wipe clean all plastic surfaces, then close the rear cover . R EPLACE THE ADF P AD A SSEMBLY The ADF pad will w ear out and is desi gned to be a user-replaceable part. P roblems [...]

R EPLACE THE ADF P AD A SSEMBLY 99 2. P ress down on the two latches on the back of the docking station and lower the rear co ver . The ADF pad is located behind the input tray . 3. Squeeze the plastic clamps that hold th e pad assembly in place and lift the pad up and out. 4. Reverse the procedure to r eplace the new pad into its slots. 5. Close t[...]

100 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE R EPLACING THE R OLLER A SSEMBLY After extended use, the roller may wear out and may need to be replaced. It is a user-replaceable part and can be reorder ed. F requent paper jams are a symptom of a worn roller assembly . A worn roller can cause documents to feed in skewed at an angle, or multi[...]

R EPLACING THE R OLLER A SSEMBLY 101 3. The roller is held in place with a lock tab that rotates to lock and unlock it. T o unlock the tab, rotate it upwar d until the small lock flange is comple tely free. 4. When the roller is unlocked, it c an be remo ved from its mount ing sockets. 5. Discar d the worn roller . It cannot be r epaired. 6. Before[...]

102 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE 10. P ress do wn on the lever to lock the roller in place. The lock will “ click ” into place when it is secure. H owever , if it does not rotate easily into the housing, make sure the flange is properly seating in its latch. 11. Close the r ear cover when you ’ re finished.[...]

T ROUBLESHOOTING 103 T ROUBLESHOOTING In addition to the troubleshooting information contained in this section, please see the Readme file on your installation disc. The Readme file contains additional information that may hel p you diagno se proble ms with the scanner . If you try the troubleshooting procedur es described in this section and in th[...]

104 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE interfering with the inst allation and OneT ouch options, and you need to remo ve those other drivers and r e-i nstall your V isioneer S trobe 500 scanner . Please see the documentation that you received with the other scanner for the steps to remo ve its driver programs. P roblem: M y computer[...]

T ROUBLESHOOTING 10 5 P roblem: If the USB cable is disc onnected during a scan, the scanner does not reconnect when the US B cable is plugged back in. U nplug the power cable from the scanner , and then plug it back in. If the scanner does not reconnect: 1. U nplug the po wer cable from the scanner . 2. Restart your computer . 3. After the restart[...]

106 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE S TATUS L IGHT T ROUBLESHOOTING C ODES A green status light indicates the normal state of the scanner . No rm a l O p er a ti o n ■ St eady green: indicates the scanner is ready to scan. ■ St ea dy red : either a calibration has been initiated, the scanner is busy scanning, or it is not con[...]

U NINSTALL Y OU R S CANNER 107 U NINSTALL Y OUR S CANNER T o uninstall the Visioneer S trobe 500 scanner , r emov e the OneT ouch 4.0 software, P aperP ort, and any other software provided with your scanner . U NINSTALLI NG TH E S CANNER D RIVER AND O NE T OUCH S OFTWARE 1. Open the Window s Control P anel . 2. Windo ws 2000 and Windows XP: D ouble[...]

108 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE V ISIONEER S TROBE 500 S CANNER S PECIFICATIONS Optical resolution 600 dpi Bit d epth 24-bit color , 8-bit grayscale, 1-b i t bitonal (black & white) Maxi mum item siz e 8.5" x 37" Minimum item size 3.5" x 2" Scan method Duplex A utomatic Document F eeder (Docking Statio[...]

V ISIONEER S TROBE 500 S CANNER S PECIFICA TIONS 109 AC P owe r c ord US—3P , 7A/125V , 500mm, 3C x 18A WG, RoHS UK—3P , 2.5A/250V , 500mm, 3C x 0.75mm 2 , RoHS EUR—2P , 2.5A/250V , 500mm, 3C x 0.75mm 2 , RoHS USB P ow er Cord DA-24C24 Made by ADP , A-T ype DC J ack, 4P , 1800mm, 26A WG, 19G-0299, -20 ~80, R oHS P ower consumption < 12 W a[...]

110 V ISIONEER S TROBE 500 S CANNER U SER ’ S G UIDE V ISIONEER S TROBE 500 S CANNER P ARTS L IST Please use the following part names and numbers when or dering replacements for your scanner . Pa r t N a m e Pa r t Nu m b e r Docking S tation 85-0533-000 ADF P ad 57-0130-000 Roller Assembly 57-0113-000 USB Cable 35-0225-00 0 USB P ower Cord 35-02[...]

I NDEX 111 INDEX A ADF pad assembly replace 98 Advanced Properties 92 Advanced Settings Tab 50 aspect ratio 51 Autocrop to Original 47, 87 AutoRotate image 51 B bit depth 108 Black&White 46, 86 BMP 58 Brightness 46, 87 , 92 Burn to CD 65, 73 button options 68 buttons configuring 40 C CD-ROM drive 3 Color 46, 87 color configuration 87 color filt[...]

I NDEX 112 M Microsoft Outlook 66 Moire Patterns 48, 88 monitor 3 N Normal PDF 60 nPDF 60 O OCR 59 optical character recognition 71 OmniPage Module 25, 71 OmniPage Pro 60, 71 on/off switch 16 OneTouch Button Panel 76 initial settings 36 names 36 OneTouch icon 38, 39, 40 OneTouch Properties window 40, 61 options 45, 68 P Page Format HTML 75 Page Set[...]

I NDEX 113 V VRS 25 W WIA 54, 89 Windows Image Acquisition 89 Word Document 60 X xls file format 60[...]

I NDEX 114[...]

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