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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Vivotek 3GPP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Vivotek 3GPP one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Vivotek 3GPP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Vivotek 3GPP should contain:
- informations concerning technical data of Vivotek 3GPP
- name of the manufacturer and a year of construction of the Vivotek 3GPP item
- rules of operation, control and maintenance of the Vivotek 3GPP item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Vivotek 3GPP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Vivotek 3GPP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Vivotek service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Vivotek 3GPP.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Vivotek 3GPP item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
3GPP Camera User Guide A Leading Provider of Multimedia Communication Solutions A Leading Provider of Multimedia Communication Solutions Version 1.1 2007/10/19[...]
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Page 2
Project code management 2006 1 C o n f i d e n t i a l Project code management 2006 © 2007 VIVOTEK Inc. All Right Reserved VIVOTEK may make changes to specifications and product descriptions at any time, without notice. The following is trademarks of VIVOTEK Inc., and may be used to identify VIVOTEK products only: VIVOTEK. Other product and compan[...]
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Page 3
Project code management 2006 2 C o n f i d e n t i a l T able of Contents Introduction ........................................................................................................................................... 3 Network setting for 3GPP camera .........................................................................................[...]
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Page 4
Project code management 2006 3 C o n f i d e n t i a l Introduction 3GPP cameras meet the requirement of surveillance anywhere and anytime. However , it usually gives users a hard time to configur e and make it work. Working 3GPP camera surveillance needs three part s: (1) A correct setting for 3GPP camera. (2) An operator supporting streaming serv[...]
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Page 5
Project code management 2006 4 C o n f i d e n t i a l Network setting for 3GPP camera We divided network environment into 2 categor ies to guide user to install 3GPP camera correctly for mobile viewing. (1) With IP router If your 3GPP camera will be installed behind IP router , port forwarding is necessary for your IP router . Y ou can just check [...]
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Page 6
Project code management 2006 5 C o n f i d e n t i a l It is also feasible to install multiple 3GPP network cameras behind one IP router . Each camera should use a different set of port s. For example: Camera 1: HTTP port (8080), R TSP port (1554), RTP/R TCP video port (8000/8001), R TP/R TCP audio port (8002/8003) Camera 2: HTTP port (8081), R TSP[...]
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Project code management 2006 6 C o n f i d e n t i a l Figure 1[...]
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Project code management 2006 7 C o n f i d e n t i a l Figure 2[...]
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Page 9
Project code management 2006 8 C o n f i d e n t i a l (2) Without IP router The network setting becomes more straightfo rward in this scenario. Either fixed IP or PPPoE can be set in network camera. It depends on which k ind of internet service user are subscribing. If PPPoE is applied, DDNS is strongly recommended since IP is floating. There are [...]
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Page 10
Project code management 2006 9 C o n f i d e n t i a l Mobile viewing setting of Camera Figure 3 From the page of video and audio setting (For IP7135/7), there is a radial check of “configuration for mobile viewing”. Checking this will automatically set all the media setting to fit 3GPP st andard for both video and audio. This is the minimum re[...]
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Page 11
Project code management 2006 1 0 C o n f i d e n t i a l setting. The higher frame rate will lead to worse video quality . If you saw broken video on your handset, you might overdo the bandwidth adjusting As regarding to network camera of dual str eam (IP7138/9), there is no mobile viewing option. Please make sure that video setting is correct in e[...]
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Project code management 2006 1 1 C o n f i d e n t i a l Supporting handset s list T able below is the tested handsets that support VIVOTEK 3GPP camera. Basically , Nokia, Motorola and Sony-Ericsson use the same streaming player for mo st of their models. So the compatible handset s should be mu ch more than the listed ones below . If you only want[...]
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Page 13
Project code management 2006 1 2 C o n f i d e n t i a l Nokia 6170 Sony Ericsson W900i Nokia 6260 Sony Ericsson Z1010 Nokia 6270 Sony Ericsson Z520i Nokia 6600 Sony Ericsson W810i Nokia 6670 Sony Ericsson K600i Nokia 7280 Sony Ericsson K750i Nokia 7370 Sony Ericsson W800i Nokia 7600 Sony Ericsson Z800i Nokia 8800 Sony Ericsson K300i Nokia K600i So[...]
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Page 14
Project code management 2006 1 3 C o n f i d e n t i a l FA Q 1. How to configure my hands et to support live streaming Ans. Call your phone company . Usually they will send you the configuration to your handset or show you where to download t he configuration document. Please make sure your handset support streaming befor e install 3GPP camera. T [...]
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Page 15
Project code management 2006 1 4 C o n f i d e n t i a l (1) Make sure your handset can view some streaming provided by your phone company . If it does not, (see F AQ1) (2) Use IE browser to http://60.248.39.152 to check VIVOTEK’ s 3GPP camera demo site is working and make sure your PC is connecting to internet. (3) If your handset can see stream[...]