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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Vivotek IP2112, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Vivotek IP2112 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Vivotek IP2112. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Vivotek IP2112 should contain:
- informations concerning technical data of Vivotek IP2112
- name of the manufacturer and a year of construction of the Vivotek IP2112 item
- rules of operation, control and maintenance of the Vivotek IP2112 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Vivotek IP2112 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Vivotek IP2112, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Vivotek service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Vivotek IP2112.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Vivotek IP2112 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
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1 Before You Use It is important to carefully exa mine the contents with the Chapter Package Contents after opening the package. If th ere is anything missing, contact y o ur reseller . Read the Chapter Physical Description before assembling and operating the device and peripherals. Understanding the physical description can prevent damage cau sed [...]
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2 Table of Contents Before You Use .......................................................1 Table of Co ntents ...................................................2 Package Contents ...................................................4 Features and Benefits............................................. 5 Physical Description ..........................[...]
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3 Configure System via FTP ................................................ 42 T elnet Commands ........................................................... 47 Appendix ..............................................................49 A. T roubleshooting .......................................................... 49 B. Frequently Asked Questions......[...]
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4 Package Contents If any of the following items are mi ssing, please contact your reseller. Network Camer a IP 2112/IP2122 P ower adapter Camera Stand CS Ring a nd wrench I/O Conn ector Software CD Quick installati on guide W arranty card[...]
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Features and Benefits Network Camera is a high-performance networking video transmitter . With powerful VLIW DSP core and fully optimized algorithm, it ca n compress and transmit the h igh quality real-time vide o thr ough standard TCP/IP inter-network. In addition to mee t t he basic needs of vid eo feed, many advanced features are added to help b[...]
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6 security system in your home or office. ☆ W eekly schedule for autom atic surveillance The user-defined time period will repeat weekly to check an y security settings and accordingly sending notification or drive e x t e r n a l d e v i c e s . I t i s e a s y t o i n s t a l l in SOHO, retail shop and ho me as a security system. ☆ Flexible I[...]
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7 Physical Description Front Panel Status LED The dual color LED indicates system and netw ork status including power-on -self-test and system activity. Refer to the Ap pendix for details. Manual focus ring The ring of the lens can be rotated to fine t une the fo cus. The video ou tput at the rear panel can be used to monitor. Internal ring screw I[...]
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8 Rear Panel BNC video output connector A 75Ohms-resistance vide o connector can be conn ected to a TV for monitoring the vid eo from the front CCD sensor. Ethernet 10/100 socket Connect to an Ethernet net work with a UT P category 5 cable of length shorter than 100 meters accord ing to the standard. Reset and restore button There is a button hidde[...]
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9 Network Camera provides a general I/O terminal block with o ne digital input and one relay switch for de vice control. Pin 1 and pin 2 can be conne cted to an e xternal sens or and the state of voltage will be monitored from the initial st ate 'LOW'. The relay switch of pin 3 and pin 4 ca n be used to turn on or off the external d evice[...]
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10 How to Install T o easily fit into v arious environments, Network Camer a automatically detects the attached interfaces and configures itself to the be st condition. The high pe rformance built-in CCD and lens always give users delicate im age quality . In the following content, " user " refers to those wh o can access Networ k Camera [...]
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11 Ethernet Environment Hardware installation Before installing multiple Network Ca meras at the well-chosen locations, the administrator should memorize the serial numbers on the packages respectively for future use. Cable connection Connect the supplied cables from Network Ca mer a to related devices ac cording to the above diagram. Note that the[...]
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12 Software installation Easy way with installer progr am In order to configure Network C amera’ s remotely , administrators should keep the serial numbers of the new Network Camera’ s fo r identification and initial passwords. After successfully mounting Network Camera’ s in the proper position, run the Installer program on the PC in the sam[...]
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13 click directl y on to access the Network Camera in the default browse r . If the IP address is taken by another network device in the network, th e Installer program will pop out another message window to warn that the assigned IP confli cts. In this case, administrators shoul d ask the network su pervisor for a v acant IP address. While “ Use[...]
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14 Manual wa y with existing programs F or those environments such as MAC, Linux, Uni x or other operating systems, wh ose installer is not yet available, some common network t ools including ARP and PING can be used to install Netw ork Camera. Before proceeding further , make sure ARP and PING programs exist. First, type arp –s “assigned IP ad[...]
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15 First access to Network Camera Change initial password of administr a tor Starting the W eb browser to connect to the assigned IP addre ss of Network Camera, users will be asked for user name and password by an authentication m essage window. A root password, identical to the Netw ork Camera's serial number , is needed for the initial acces[...]
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16 How to Use Open your familiar web browser and connect to Network Cam er a just like any general web site and the video will p resent on demand. Make sure the web add ress of the target Ne t wo r k C a m era i s a cc u rat e . Authentication After opening the W e b browser and typing in the URL of Network Ca mera, a dialogue window will pop out t[...]
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17 Installing Plug-in If it is initial access to Network Camera via the W eb br owser supporting server push, the motioned pictures w ill display directly . If the W eb browser is Internet Explorer in Windows, users will be asked to install a new plu g-in that is provided by Network Camera. This plug-in has been registered for certific ate and is u[...]
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18 Main Page Basic functions are displayed in main entr ance page of Network Camera. The first figure below is graphic mode that has better visual effect and th e second one is text mode that will shorten downloa d time. The main page may lo ok different depending on the PT scanner or the privile ge of the user . Graphic mode Compress Level Image S[...]
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19 Text mode Video quality selection It allows users to adjust the video quality for speed or smo othness. The perfo rmance is also subject to the network bandwidth and th e number of users. Five options are av ailable to be cho sen from “ Medium ” to “ Excellent ”. “ Medium ” quality means the picture has the quickest refresh rate but [...]
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20 “ Standard×2 ” and “ Double ”. “ Half×2 ” consumes the same bandwidth as “ Half ” but has the same size with “ Standard ” . Of cou rse the visual e ffect is wo rse than “ Standard ”. “ Standard×2 ” compared to “ Double ” is similar to th e case. “ Half×2 ” is especially suits in the low bandwidth environme[...]
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21 System Configuration Introduction The system configuration can be easily do ne remotely on Internet E xplorer through the W eb interface. There are two wizards in addi tion to classified catego ries of system configurations. They can give friendly instruction s and facilitate the setup job. Alternately administrators may type direct ly the URL o[...]
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22 Setup Wizard The setup wizard will guid e administrator to enter necessar y information including system name, curren t date and time, administrator’s password, video configuration and captions, and network settings. Administrators can exit the procedures anytime to reserv e the current configur ation. Finally the s etup wizard will ask f or r[...]
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23 Definitions of Configuration System parameters Change host name The “ host name ” is used for the home pa ge title of main page and disp lays a s the title over the video window on the main p age. The maximum string le ngth is 40 characters or 20 characters in double-byte-characte r -systems like Chinese or Japanese. Adjust date and time The[...]
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24 Security privilege Change root password T o change the administrator’s password, type the new password in both text bo xes identically . What is typed will be displayed as asterisks for security purposes. The maximum password i s 16 characters. After pressing , the web browser will ask administrators for the new password for acce ss. Add new u[...]
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25 Network settings Fix the IP address T o eliminate incau tious mistakes during insta llation, Network Camera will stay in installation mode whe never it starts unless " Reset network at next boot " is disa bled. This option can also be disabled using the Inst aller program. Once the option is disab led, Network Camera will skip installa[...]
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26 FTP . Even in modem application, Netw ork Camera will send out a connect ion log whenever it dials out to an ISP or dialup se rver outside. If the administrator has setup some applications in either event mode or sequen tial mode, Ne twork Cam era will send out snapshots once con ditions are met . T o act ivate e-mail function, enter correct set[...]
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27 Administrators should notice t hat the basic netw ork settings including IP a ddress, subnet mask, default router and DNS servers will be cleared when the netw ork interface is switched to the oth er between Ethernet and modem. Video and motion detection Adjust image settings " Time stamp " and " Text on image " will be en cl[...]
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28 Application constitution Administrators can use combinat ions of option s on the application page to pe rform many useful security application s. Network Camera provides two application modes; one is performed according to the settings on the web page, the o ther is performed according to the external com mand script. Though most settings will a[...]
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29 event ” option to drive some device at tached to the d igital output several seconds after the event happens and/or send sna pshots that are taken right at the moment. . If administrators want to receive some snapshots to check the event, please check the “ Upload snapshot while input condition match ” box to get snapshots w hen inputting [...]
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30 Homepage layout There are two homepage disp lay modes. One is " Image mode " that uses graphics for links; the other is " Text mode " that mostly uses t ext for lin ks. Administ rator s may easily give Netwo rk Camer a a different p resence of hom epage. The " logo graph " for the system lo go at the upper-left corn[...]
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31 View log file There is some useful in formation in th e system log includin g current syste m configuration and activity histor y with ti mestamp for tr acking. View parameters The whole system parameters will be categ orized listed for admi nistrators to check. The content is the same as CONFIG.INI. Factory default It is used to restore the fac[...]
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32 Advanced Functions Capture Up-to-date Still Images Get snapshot via URL Administrator and users can u se the specific URL to capture the current still image. Get snapshot via FTP Administrator and users can log-in the F TP daemon o f Network Camera to download the refreshed JPEG image named vi deo.jpg . The user name and password are as same as [...]
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33 Video Embedded in Customers’ Homepage In additional to the URL, some scripts should be adde d to download a plug -in for motion pictures. The following exam ple simply displa ys title text and a real-time video window in Internet Explorer or Netscape. The user name an d password should be configured in adv ance. T hose who are fam iliar with H[...]
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34 Download Event-triggered Snapshots There are three video image files for the video channel of three stag es: pre-alarm, th e moment when triggered and post-alarm. Only the snapshots captured by th e last event are preserved. Administrator and users can use FTP or U RL to get the saved snapshots. They can also be browsed from the application page[...]
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35 Uploading Snapshots Periodically Upload snapshots to external FTP server In sequential mode, Network C amera will se nd out snapshots acco rding to inter v al and period settings. If snapshot file s are intended fo r quick updates, it is better to skip date and time suffix. The file name will then be video.jpg. If the snapsh ots are used for occ[...]
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36 Customize Graphics in Homepage While in tex t mode, there is a small ic on named B TN_TEXT .GIF precedi ng with each link that can be changed by ad ministrators. While in image mode, the default method will use the image st ored in Flash memory . The followings are t he referenced file nam e and size limitation of each sto red images. Administra[...]
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37 Command Script for Complex Applications Besides the application wizard, Network Camera provides a more professional command script for advanced applications. The com mand script will be executed exclusively with the settings in Application page of system configuration except for the weekly schedule. T o build th e advanced application, follow th[...]
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38 “Digital input state”: H (high), L (low), / (low to high), (h igh to low) “M”: motion detection event. “Channel Number”: always A “Video inp ut state”: / (signal from loss to presence), (signal from presence to loss), X (as long as signal loss) “Delay time”: seco nds of delay for the follow ing actions after events happe [...]
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39 Practical examples The script file is limited to maximum 500 characters. The actual performance will depend on the complexity of the co mmand script. Administrators should reduce the redundant check as possible. Overload conditiona l check and heavy actions may retard the system operation. Command line Description M1=1C; When any motion is detec[...]
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40 URL for External Device Control Query status of digital input /cgi-bin/getdi.cgi Network Camera will return the statu s of digital input. Drive digital output /cgi-bin/setdo.cgi?do1=<state> <state>: C , O denoting Normal Close o r Normal Open respec tively .[...]
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41 URL of System Maintenance Download System Log via FTP Besid es viewing t he syste m log from th e w eb page, administrators can download the system log file, SYSTEM.LOG, via F TP . T o log into the FTP dae mon, enter “root” as the user name and the same ad ministrator’ s passw ord used in W eb access. Restart System via URL /cgi-bin/reset.[...]
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42 Configure System via FTP Administrators can use FTP to configure Network Camera much quicker than W eb page especially for multiple targets. T o configure system via F TP , first download the parameter file, CONFIG.INI, to customize each field according to the environment and then upload back to validate the new settings. T o log into the FTP da[...]
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43 (7) (8) (9) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) <user password> (0)0002D10 40011 string of maximu m 16 characters ( 1 ) the followings are as same as the above (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) <more guests enabled> N O o r YES to enable snapshot mo de <more g[...]
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44 string of maximum 8 characters [NETWORK] <install enabled> Y E S reset IP whenever system boots or NO <ppp enabled> N O obsolete <ethernet address> 00-02-D1-04- 00-11 read-only <host ip> 192.168.0.20 7 s t a n d a r d I P f o r m a t <subnet mask> 255.255.255.0 s t a n d a r d I P f o r m a t <gateway ip> 0.0.[...]
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45 s t r i n g o f m a x i m u m 4 0 c h a r a c t e r s <backup ftp passive> N O or YES <http server port> 8 0 or 1024 ~ 65535 <bandwidth limit> 0 or 64000 , 128000 , 256000 , 512000 , 768000 , 1000000 , 1500000 , 2000000 [VIDEO] <ov erlay times t amp> N O or YES <caption text> <colored video> Y E S or NO <vi[...]
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46 <percentage of sensitivity> 90 1~99 <tenth seconds to snapshot after event> 5 <snap shots tak en afte r event> 1 <time to start snapshot> 00:00:00 24 hour s f ormat <time to stop snap shot> 00:00:00 24 hour s f ormat [DEMO] <demo enabled> N O or YES <video is open> N O or YES[...]
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47 Telnet Commands Network Camera has a T elnet d aemon for only administrators to acces s some seldom used functions. Using any general terminal progr am to conne ct to Network Camera will prompt the user for a password. U sername is not requested here since o nly administrators can access the T elnet da emon. The password is as same as that u sed[...]
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48 Erase snapshots stored in Flash memory Ty p i n g " erase image " will clear all snap shots saved in Flash memory . Erase logo and graphic buttons Ty p i n g " erase graph " will clear all images used on th e homepage. If no n ew images are uploaded, the system will sw itch to te xt mode and use default images instead. Skip i[...]
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49 Appendix A. Troubleshooting Status LED After the power has b een turned on, Netwo rk Camera will perform a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general conditions. In case of any fatal error , the LED will blink in another pattern. Condition LED color During self-diagnostic after power on [...]
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50 B. Frequently Asked Questions Q Why can’ t I see the Network Camera in the installer after reboot? A The installer is only used to install the IP address of Network Camera. If the IP address is fixed by checking the option in the insta ller , the Network Camera will no longer appear in the installer . Q Why can’ t I connect the Netw ork Came[...]
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51 Q How can I use a name in stead of the IP addre ss to connect N etwork Camera? A T o allow users to co nnect to Network Camera through an easily memorized name, t he administrators must first configure the nam e se rver in his network. Here is an example: the administrator installs the Network Camera with a reserved IP address and assigns it wit[...]
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52 2. bandwidth share, 3. number of users, 4. number of video input is accessed at one time, 5. the complica ted objects in view results i n larger image file, 6. the level of your PC or notebook which is responsible of displaying images. In gener al, the tr ansfer rate i n general loc al network enviro nment can achiev e over 200 kiloby tes per se[...]
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53 ‘Input is Rising’ and ‘Input is F alling’ r ather t han ‘Inp ut is H igh ’ a nd ‘I npu t i s Low ’ t o l et the condition be triggered only when state is changed. Q The image is not clear enoug h. Is anything broken? A The len s can be fine adjusted by rotating the outer ring. Please rotate it clockw ise or counter-clockwise to f[...]
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54 C. Upgrade System Firmware Customers can frequently ch eck the appropriate product folder on our web site to download the l atest firmware. On ly administrators can upgrade the system firmware of Network Camera. Easy way via Upgrade Wizard Run the Upgrade Wizard included in the product CDROM and proceed by the prompts. R efer to the user's [...]
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55 D. URL Commands of Network Camera F or some customers who already have their own w eb site or web control application, Network Camera can be easily integrated thro ugh conv enient URL. This section list s the commands in URL format corresponding to th e basic functions of Network C amera. Some RFC standards related to HTML may be a good referenc[...]
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56 Resource name Referenced URL system logo ima ge /logo.gif background image /back.gif button image for configuration /btn_conf .gif icon image for link indicat or /btn_text.gif[...]
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57 General format of command URL Every configur ation can be set through URL wi th POST metho d by administrators only . <general format> URL[?[name=value][&name=v alue]……] <method> POST <authorized user> root System configuration URL URL: /cgi-bin/system.cgi NAME VALUE DESCRIPTION host <text string shorter than 15 char[...]
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58 characters> slow <not required> Snapshot mode open <not required> enable demo accoun t demoioallowed <not required> allow dem o user to control the I/O access slow <not required> snapshot mode delay <integer> refresh time in snapshot mode Network configuration URL URL: /cgi-bin/network.cgi NAME VALUE DESCRIPTION [...]
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59 returnmail <text string shorte r than 80 characters> return address ftp1 <doma in name or IP add ress> primar y FT P server ftprp1 <number less than 65535> F TP server port ftpuser1 <text string shorter than 15 characters> user name for primary F TP server ftppass1 <text string shorter than 15 characters> password f[...]
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60 Excellent highest resolution[...]
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61 Image quality configuration URL URL: /cgi-bin/imagesetting.cgi NAME VALUE DESCRIPTION brightness <-5 ~ 5> adjust brightness of image contrast <-5 ~ 5> adjust contrast of image hue <-5 ~ 5> adjust hue of image saturation <-5 ~ 5> adjust saturation of image preview <not required> not sav e the par ame ters restore <[...]
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62 dirise <not required> Enable DI is risin g difall <not required> Enable DI is falling delay <integer> delay time of DO after event ioalarm <not required> trigger DO when DI condition matched mdalarm <not re quired> trigger DO when motion detected ioupload <not required> upload snapshot when DI condition matche[...]
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63 Homepage layout configuration URL URL: /cgi-bin/layout.cgi NAME VALUE DESCRIPTION blank hide logo def use default logo cuslogo url use image from URL logourl <text string shorte r than 80 characters> URL of image for logo linkurl <text string shorter than 80 characters> URL to link when clicking on logo blank hide background image de[...]
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64 E. Time Zone Table While setting the time zone in automatic date /time synchronization, find the hour offset in the followings for your region. GMT stands for Greenwich Mean T ime, which is the global time that all time zones are measured from. (GMT–12:00) International Dat e Line West (GMT-11:00) Midwa y Island, Samoa (GMT-10:00) Hawaii (GMT-[...]
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65 (GMT+01:00) West Central A frica (GMT+02:00) Athens, Istanbul, Minsk (GMT+02:00) Buchares t (GMT+02:00) Cairo (GMT+02:00) Harare, Pretoria (GMT+02:00) Helsinki, Kyiv, Rig a, Sofia, Tallinn, Vilniu s (GMT+02:00) Jerusalem (GMT+03:00) Baghdad (GMT+03:00) Kuwait, Riyadh (GMT+03:00) Moscow, St. Petersbu rg, Volgograd (GMT+03:00) Nairobi (GMT+03:30) [...]
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66 (GMT+10:00) Hobart (GMT+10:00) Vladivo stok (GMT+11:00) Magadan, Solomon Is., New Caledonia (GMT+12:00) Auckland, Wellington (GMT+12:00) Fiji, Kamcha tka, Marshall Is.. (GMT+13:00) Nuku’alofa[...]
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67 G. Technical Specifications System CPU: T rimedia PNX1300 RAM: 16MB SDRAM ROM: 2MB FLASH ROM Networking Adjustable bandwidth limit Protocol TCP/IP , HT TP , SMTP , FTP , T elnet, NTP , DNS and DHCP Modem PPP (dial-up, direct cable connectio n) Physical 10Base T Ethernet or 100Base T F ast Ethernet Video Algorithm Supported MJPEG Features Adjusta[...]
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68 Electromagnetic Compatibility (EMC) USA - This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC Rules. These limits are de signed to provide reasonable protection against h armful interf erence in a residential in stallation. Th is equipment generates, uses and can r adia[...]