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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Vivotek IP3137, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Vivotek IP3137 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Vivotek IP3137. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Vivotek IP3137 should contain:
- informations concerning technical data of Vivotek IP3137
- name of the manufacturer and a year of construction of the Vivotek IP3137 item
- rules of operation, control and maintenance of the Vivotek IP3137 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Vivotek IP3137 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Vivotek IP3137, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Vivotek service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Vivotek IP3137.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Vivotek IP3137 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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- 1 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Product name: Wireless Network Camera (IP3137) Rel ea s e D at e: 2005/05/20 Manual R evision: 1.0 We b s i t e : www .vivotek.com Email: technical@vivotek.com sales@vivotek.com Made in T aiwan. ©Copyright 2000-2005. All rights reserved[...]
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- 2 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Before You Use This Product The use of surveillance devices may be prohibited by law in your country . The Network Camera is not only a high-performance web-read y camer a but also can be part of a flexible surveillance system. It is the user ’ s responsib ility to ensure that the operat[...]
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- 3 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Table of Contents Before Y ou Use This Prod uct ...................................................................... 2 P ackage Contents .................................................................................... 6 Installation ...................................................[...]
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- 4 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Mail & FTP ....................................................................................... 38 SMTP ........................................................................................ 38 FTP ...................................................................................[...]
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- 5 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Application configurat ion URL ....................................................... 61 Homepage layo ut configuration URL .............................................. 62 D . T echnical specifications ................................................................. 63[...]
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- 6 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Package Contents IP3137 Antenna P ower adapter Camera stand Software CD Quick installation guide W arrant y card[...]
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- 7 - www .vivotek.com Installation In this manual, "User" refers t o whoever has access to the Network Camera, and "Administrator" refers to the pe rson who can configure the Network Camera and grant user access to the camera. Hardware installation Please verify that your prod uct package contains all the accessories liste d in[...]
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- 8 - www .vivotek.com To install in Ethernet Make sure the Ethernet is firmly connected to a switch hub. After attaching the Ethernet cable p lug in the power adapter . If the LED turns out to be steady blue after self -test, go to next paragr aph “Software installation” . If the Ethernet is not available, Network Camera will switch to wireles[...]
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- 9 - www .vivotek.com Once installation is complete, the Admi nistrator should proceed to the next section "Initial access to the Networ k Camera" for necessary checks and configurations. Initial Access to the Network Camera Check Network Settings The Network Camera can be connected either before or immediately after software installatio[...]
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- 10 - www .vivotek.com only option is to restore to the original factory default settings. How to Use Authentication After opening the W eb browse r and typing in the URL of the Network Camera, a dialogue window po ps up to request a username and p assword. Upon successful authentication, the following figure is displayed. The foreground is the lo[...]
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- 11 - www .vivotek.com Installing plug-in For the initial access to the Network Camera in Windows, the web browser may prom pt for permission to install a new plug-in for the Network Camera. P ermission re quest depends on the Internet security se tting s of the user’s PC or notebook. If the highest security level is set, th e computer may prohi[...]
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- 12 - www .vivotek.com Primary user’s capability Main Screen with Camera View The main page layout has two parts: Configuration functions : The camera can be configured using these user interfaces. Camera View : What the camera sees. Click on the configuration link to the le ft of the image window to enter the configur a tion page.[...]
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- 13 - www .vivotek.com Digital Zoom Click on the ma gnifier icon under the camera view then the digital zoom control panel will be shown. Uncheck “D isable digital zoo m” and use the slider contr ol to change the zoom factors.[...]
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- 14 - www .vivotek.com Snapshot Click on “ Snapshot ” , web browser will po p up a new window to show the snapshot. Users can point at the snapshot and click the right button of mouse to save it. Client settings At the initial access to the “Connection type” page in Windows, the web browser will as k for a new plug -in inst all atio n, the[...]
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- 15 - www .vivotek.com lower the security level or contact y our IT or networking supervisor . There are two settings for the client side. One is “ Media Option ” for users to determine if audio should be muted. The other is “ Protocol Option ” which al lows choices on connection protocol between cl ient and server . There are th ree proto[...]
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- 16 - www .vivotek.com to re-connect. <url> http://<Network Camera>/protocol.html <Network Camera> is the domain name or the original IP address of the Network Camera.[...]
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- 17 - www .vivotek.com Administrator’s capability Fine-tuning for Best Performance Best performance generally equates to the fa stest image refresh rate with the best video quality , and at the lo west network bandwidth as possible. The three factors, “Maximum frame r ate” , “Fix bit rate” , and “F ix quality” on the Video Con figur [...]
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- 18 - www .vivotek.com and set the maximum frame rate to 30 fps. If the images vary dramatically in your environment, you may want to slow the maximum frame r ate down to 20 fps in order to lower the rate of data transmission. This allows for better video quality and the human eyes cannot readily detect the differences between those of 20, 25, or [...]
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- 19 - www .vivotek.com Opening accounts for new users Protect Network Camera by passwords The Network Camera is shipped without any password by default. That means everyone can access the Network Camer a including th e configur ation as long as the IP address is known. It is ne cessary to assi gn a password if the Network Camera is intended to be [...]
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- 20 - www .vivotek.com Change homepage layout How to change the subject text of homepage 1. Click on “Configuration” on homepage, 2. Change the text in “Host name” , 3. Click on “Save” button.[...]
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- 21 - www .vivotek.com How to change the font color 1. Click on “Configuration” on homepage, 2. Click on “Homepage layout” at the left column, 3. Find “Font color” and pull down the list to choose any color y ou like, 4. Click on “Save” button. * The font color is better to contrast with the background. How to change the background[...]
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- 22 - www .vivotek.com If you want to use the image from another web site as background, 3. Find “Background graph” and choose “Url” , 4. T ype the URL of the image on the Inte rnet in the edit box, for example, “http://dgl.microsoft.com/thumbnails/j023/j0235217(t).gif” , 5. Click on “Save” button. If you want to change the default[...]
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- 23 - www .vivotek.com How to change the image logo at the upper left corner of homepage 1. Click on “Configuration” on homepage, 2. Click on “Homepage layout” at the left column, If you want to remo ve any logo, 3. Find “Logo graph” and choose “blank” , 4. Click on “Save” button. If you want to use the image from another web s[...]
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- 24 - www .vivotek.com 6. Open an F TP client program and connect to the Network Camera. The user name and password is as same as the Administrator’ s. 7. T ransfer logo.gif in local folder to the Network Camer a, 8. Close the FTP program and reload the homepage of the Network Camera. If you want to add h yperlink to the logo image, 3. Find “L[...]
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- 25 - www .vivotek.com How to design my own homepage to replace the current one 1. Prepare your own homepag e with size less than 65000 bytes and rename it to user .htm, 2. Insert the html codes of video obje ct, the bold Italian text in the following example, into the appropriate position in user .htm. Note that the cod es of video object must be[...]
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- 26 - www .vivotek.com 3. Open an F TP client program and connect to the Network Camera. The user name and password is as same as the Administrator’ s. 4. T ransfer user .htm in local folder to the Network Camera, 5. Close the FTP program and reload the homepage of the Network Camera, 6. Click on “Configuration” on homepage, 7. Click on “H[...]
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- 27 - www .vivotek.com Build a multimedia web attraction site Demo on multiple sites – mid-scale service The Network Camera can allow ten visitors on-line simultaneously . After Installation, focus the Network Camera on any view you would like friends to share and tell the visitors to type in the web browser address. Caution: Y ou may want to ma[...]
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- 28 - www .vivotek.com If you want to expand to allow in more viewers, the host server should be able to handle large network traffic, which m ust hand le the picture refres hing from the Network Camera. If the web space has FTP service, Set the Network Camera as an F TP client to upload the pictures. The access to the Network Camera will be indep[...]
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- 29 - www .vivotek.com ****** Example homepage begin ****** <html> <head> <title>Example - auto refresh</title> </head> <body background="/pic/wallppr .jpg"> <p align=left> <font size="7" face="Comic Sans MS" color="#FF0000"> Network Camera Demo < / f o n t [...]
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- 30 - www .vivotek.com Build a security application The Administrator can use the built-in motion detection to monitor any movement to perform many useful security ap plications. T o upload the snapshots, us ers can choose either email or F TP according to user’s needs. Both e-mail and F TP use the network settings on the network page. R efer to[...]
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- 31 - www .vivotek.com Software revision upgrade Customers can obtain the up-to-date so ftw are from the web site of Viv ote k. An easy -to-use Upgrade Wizard is provided to upgrade the Network Camera with just a few clicks. The upgrade function is opened to the Administrator only . T o upgrade the system, follow the procedures below . 1. Download[...]
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- 32 - www .vivotek.com Definitions in Configuration Only the Administrator can access sy stem configuration. Each category in the left column will be explained in the following pages. The bold texts are the specific phr ases on the Option pages. The Administrator may t ype the URL below the figure to directly enter the frame page of configuration.[...]
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- 33 - www .vivotek.com System parameters "Host name" The text displays the title at the top of the main page. "Keep current date and time" Click on this to reserve the current date and t ime of the Network Camera. An internal rea l-time clock maintains the dat e and time even when the power of the system is turned off . "S[...]
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- 34 - www .vivotek.com Security settings “Root password” Change the Administrator’s password by typing in the new passwo rd ident ically in both t ext box es. The typed e ntries wi ll be display ed as asterisks for security purposes. After pressing , the web browser wi ll ask the Administr ator for the new password for access. “Add user”[...]
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- 35 - www .vivotek.com Network settings Any changes made on this page will restart the system in order to validate the changes. Make sure ev ery field is entered correctly before clicking on . "Reset IP address at next boot" , the default status is che ck ed to get IP add ress automatically at the server start. Therefor e, once the netwo[...]
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- 36 - www .vivotek.com order to work with the port opened by the firewall. “Audio channel port” This can be something other than the default port 5002 in order to work with the port opened by the firewall. “Video channel port” This can be something other than the default port 5003 in order to work with the port opened by the firewall. “I[...]
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- 37 - www .vivotek.com transmission errors) for communication between the Access Point and the roaming wireless device. Long Preamble is the default setting. Note: High network traffic areas should use the shorter preamble type. “Security” Choosing one of the following data encr yptions. By default it is disabled. “None” – disables t[...]
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- 38 - www .vivotek.com Mail & FTP SMTP When the SMTP server support SMTP authenti cation, users need to give the v alid user name and password to send email via the server . “SMTP (mail) server 1” The domain name or IP addre ss of the external email serv er . “User name of SMTP 1” This gr anted user name on the external email serv er .[...]
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- 39 - www .vivotek.com the external FTP server for details. The folder privilege must be open for upload. “Primary FTP passive mode” The Network Camera is located inside th e network protected by a firewall, data con nection for FTP may be proh ibited. By selecting passive mode, the F TP can bypass the ru le and allow sn apshot upload to proce[...]
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- 40 - www .vivotek.com DDNS and UPnP settings “Enable DDNS” This option turns on the DDNS function. “Provider” The p rovider list contains four hosts that provide DDNS services. Please connect to the service provider’ s website to mak e sure the service charges. “Host name” If users wants to use DDNS service, th is field must be fill[...]
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- 41 - www .vivotek.com “Color” Select either for color or monochrome video display . “Size” There a re five options for three video sizes. “Hal f” is the quarter size of “Normal” . “Half x 2” has the same video si ze as “Normal” but of a lesser quality , while consuming less network bandwidth. “Normal” is the quarter si[...]
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- 42 - www .vivotek.com[...]
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- 43 - www .vivotek.com Motion detection “Enable motion detection” Check this option to turn on motion detection. Click on this button to add a new window . At most three windows can exist simult ane o usl y . Use the mouse to cl ick, hold, and drag t h e wi ndo w fr ame to resize o r the title bar to move. Clicking on the ‘x’ at the upper [...]
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- 44 - www .vivotek.com Application settings Weekly schedule “Sun” ~ “Sat” Select the days of the week to perform the following operations. “Snapshots begin at” Set the time to start operations. “Snapshots stop at” Set the time to stop oper ations. Setting identical begin time and stop time means 24-hour operation. “All the time e[...]
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- 45 - www .vivotek.com “Send snapshots by FTP” The sn apshots will be uploaded to the external F TP server with the file name defined in the next op tion. This can also be used to refresh the captured images stored in the external web server to build creativ e homepages. “FTP put snapsho ts with date and time suffix” This option sets up th[...]
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- 46 - www .vivotek.com Homepage layout settings “Use the customized homepage” , check this option to use “user .htm” uploade d by the Administrator instead of the default one. R efer to the section “ Administrator’ s capability” for detail us age. The following op tions related to the default homepage will not affect the “user .htm[...]
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- 47 - www .vivotek.com Viewing system log Click the link on th e configur ation pag e to view the syst em log file . The content of the file provides usefu l information about configuration and connection after system boot- up. Viewing system parameters Click on this link on th e configuration page to view the entire system’ s par ameter set. Th[...]
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- 48 - www .vivotek.com Appendix A. Troubleshooting Status LED After powering up, the Network Camera pe rforms a self -dia gnostic to detect any hardware defects. The follow ing table lists the LED patterns in general. In case o f any fatal error , the LED will blink in a pattern other than those below. Condition LED color During self -diagnostic a[...]
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- 49 - www .vivotek.com B. Frequently asked questions Q What if I forget my password? A After the Administrator's password is assigned, e very access to the Network Camera needs authentication. If y ou a re one of the managed users, you have to ask the Administrator for the password. If you are the Administrator , there is no wa y to recov e r[...]
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- 50 - www .vivotek.com Differences of sever al hours may result from the time zone setting. Q Can I install it on ceiling? A Y es. Th ere are flip and mirror options in video co nfigur ation page to correct the images for upside down installation. Q The image is not clear enough. A Rotate the lens to adjust the focus after the Network Ca mer a is [...]
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- 51 - www .vivotek.com of users, it is recommended to build another web server to host the retrieving contents from the Network Camera. Q How fast is the video rate of the Network Camer a? A The MPEG4 codec engine can process 30 fr ames per second in ternally . H owever the total performance is subject to many coefficients as follows: 1. Network t[...]
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- 52 - www .vivotek.com C. URL commands of the Network Camera For some customers who already have their own web site or web control a pplication, the Network Camera can be easily integr ated through convenient URLs. This se ction lists the commands in URL fo rmat corresponding to the basic functions of th e er a se Network Camera. Capture update Sn[...]
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- 53 - www .vivotek.com Page URL The configuration page has a frame layout including an option list frame and an option page frame. R eferen ced URLs, except for th e configuration page, direct users to the option page frame only . Some pages, such as image quality setting and preset setting, are opened in new windows for preview . Only the Adminis[...]
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- 54 - www .vivotek.com R esource name R eferenced URL system logo image /pic/logo.gif background image /pic/wallppr .jpg General format of command URL Every configur ation can be set through URL with POST method by the Administrator only . <general format> URL[?[name=v alue][&name=v alue]……] <method> POST <authorized user>[...]
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- 55 - www .vivotek.com Security configuration URL URL: /setup/security .cgi NAME V ALUE DESCRIPTION rootpass <text string shorter than 16 characters> change root password username <text string shorter than 16 characters> add new user userpass <text string shorter than 16 characters> new user's password deluser <text strin[...]
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- 56 - www .vivotek.com dns2 <IP address> secondary DNS server http <number less than 65535> HT TP port cport <number less than 65535> control Channel port aport <number less than 65535> audio Channel port vport <number less than 65535> video Channel port yes optimal for the low bandwidth band no keep the original wa y[...]
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- 57 - www .vivotek.com auto authentication mode shared authentication mode auth open authentication mode 1 key length in 64 bits klen 2 key length in 128 bits h key format in HEX kform a key format in ASCII DDNS & UPnP configuration URL URL: /setup/ddns.html NAME V ALUE DESCRIPTION enddns anything Enable DDNS function. This optio n must be res[...]
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- 58 - www .vivotek.com Mail & FTP configuration URL URL: /setup/mailftp.html NAME V ALUE DESCRIPTION smtp1 <domain name or IP address> primary SMTP serv er smtp1Usr <string shorter than 63 characters> user name for primary SMTP server smtp1pass <string shorter than 15 characters> password for primary SMTP server mail1 <str[...]
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- 59 - www .vivotek.com ftpuser2 <text string shorter than 6 3 characters> user name for secondary FTP server ftppass2 <text string shorter than 1 5 characters> password for secondary FTP server ffd2 <text string shorter than 40 characters> upload folder in secondary FTP server yes access FTP server in passive mode Pasv2 no access[...]
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- 60 - www .vivotek.com 128000 set bit rate to 128K bps 256000 set bit rate to 256K bps 384000 set bit rate to 384K bps 512000 set bit rate to 512K bps 768000 set bit rate to 768K bps 1000000 set bit rate to 1000K bps 1200000 set bit rate to 1200K bps 1 set maximum frame r ate to 1 fps 2 set maximum frame r ate to 2 fps 3 set maximum frame r ate to[...]
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- 61 - www .vivotek.com contrast <-5 ~ 5> adjust contrast of image hue <-5 ~ 5> adjust hue of image saturation <-5 ~ 5> adjust saturation of image preview <not required> not save the par ameters restore <not required> recall the original settings save <not required> save the par ameters Application configuration [...]
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- 62 - www .vivotek.com Homepage layout configuration URL URL: /setup/layout.cgi NAME V ALUE DESCRIPTION blank hide logo def use default logo cuslogo url use image from URL logourl <text string shorter than 80 characters> URL of image for logo linkurl <text string shorter than 80 characters> URL to link when clicking on logo blank hide [...]
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- 63 - www .vivotek.com D. Technical specifications - System CPU: T ri media PNX1300 RAM: 16MB SDRAM ROM: 2MB FLASH ROM - Networking Protocol TCP /IP , HT TP , SMTP , F TP , DDNS, UPnP , T elnet, NT P , DNS and DHCP Physical 10 base T or 100 base T Fast Ethernet auto negotiation WLAN 802.11g wireless LAN - Video Algorithm supported MPEG4(short head[...]
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Electromagnetic Compatibility (EMC) This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. • This devi ce may not cause harmful interference, and • This device must accept any interference received, in cluding interference tha t may cause undesired operation. USA - This equipment has been tested and f[...]