VTech 20 manual

1 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1 . Read and understand all instructions. 2 . Follow all warnings and instructions marked on the product. 3 . Unplug this product from the wall outlet before cleaning. Do not use l[...]

2 12 . Unplug this product from the wall outlet and contact Sprint customer support under the following conditions: A . When the power supply cord or plug is damaged or frayed. B . If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating [...]

3 The 20-2432 is an advanced cordless telephone that operates in the 2.4GHz frequency range. This manual is designed to familiarize you with the 20-2432 cordless telephone. We strongly recommend you read the manual before using your phone. To order replacement batteries or accessory headsets, call your nearest Bell South business office or visit on[...]

4 Parts Check List 5 . Battery Pack (2) 6 . Belt Clip 7 . Owner's Manual 8 . 2.5mm Headset To purchase replacement battery packs, call Customer Service at 1-800- 733-2355. 1 . Base Unit 2 . Handset 3 . AC Power Adapter 4 . Telephone Cords T elephone Line Cord A C Pow er Adapter Handset Base Unit Belt Clip 2.5mm Headset Owner's Manual OWNE[...]

5 The Handset Layout 1 . Antenna 2 . Message Waiting Indicator 3 . Earpiece 4 . Headset Jack (2.5mm) 5 . Scroll Keys 6 . Line 1 (Flash) 7 . Dialing Keys (0-9,*,#) 8 . Handsfree Speakerphone 9 . LCD Display 1 0 . Select/OK 1 1 . Off (Clear) 1 2 . Line 2 (Flash) 1 3 . Battery Compartment(back of Handset) 1 4 . Billed Services Key 1 5 . Intercom/Trans[...]

6 1 . Message Waiting Indicator (Line1,Line2) 2 . Spare Battery Indicator 3 . Charge Indicator 4 . Charging Contacts 5 . Auto Callback Key 6 . 3-Way Calling Key 7 . Repeat Dialing Key 8 . Speakerphone Key 9 . Line 1 Key 1 0 . Data Jack 1 1 . Line 1 Jack 1 2 . Line 2 Jack 1 3 . DC Connector 1 4 . Headset Jack 1 5 . LCD Display 1 6 . Scroll Keys 1 7 [...]

7 Setup Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the base unit. Connecting to the telephone lines Your 2-Line 20-2432 will work fine even if you only have one telephone line. We recommend connecting the modular telephone cord to the jack labeled LINE 1 / L1 + L2 , located on the bottom of the Base U[...]

8 Follow the steps below: 1 . Remove the battery cover by pressing on the indent and sliding downward. 2 . Place the new battery pack in the handset with the metal contacts aligned with the charge contacts in the battery compartment. 3 . Replace the battery cover by sliding it upwards. 4 . If the new battery pack is not already charged, place the h[...]

9 • The handset seems completely dead, the LCD is completely clear and does not activate when you press the keys. • The low battery message is displayed : Charging Of Handset Battery Pack The Handset of your 20-2432 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit. Y[...]

10 Checking for Dial Tone After the battery is charged press a LINE key on the Handset. PHONE ON will appear on the Handset display, and you will hear dial tone. If not, see In Case of Difficulty. Tone/Pulse Selection See SELECT TONE/PULSE AT THE BASE UNIT for details. CAUTION : Use only the power supply provided with your cordless phone. IMPORTANT[...]

11 Spare Battery Charger/Power Backup Function The 20-2432 uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure. With a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset for up to one hour. During Power Backup mode, you[...]

12 2 1 Basic Operation Handset and Base Icons Icon Description Line In Use indicator On steady when the Handset is in use. Intercom indicator On steady when the Base and the Handset are in intercom mode. Battery indicator (Handset only) Cycles (Low, Medium, and High) when Handset battery is charging. Flashes when a low battery condition is detected[...]

13 Basic Operation Handset LEDs Message Waiting Base LEDs LED Line 1 Message Waiting/Line 2 Message Waiting Line 1 Line 2 Handset Charging Mute Speakerphone Description • Flash to indicate that you have new messages in your voicemail. Service must be subscribed to through your local telephone company. Description • Flashes to indicate that you [...]

14 Basic Operation The 20-2432 has an advanced design that uses a menu structure and soft keys to access all of the built-in features. Example of the idle mode display: Soft Menu Functions RDL (Redial) Press RDL to display the last 5 telephone numbers dialed. The number on the top line is the most recent number dialed. • Use the scroll keys to se[...]

15 Basic Operation Call History (Caller ID) NOTES ABOUT CALLER ID & CALL WAITING CALLER ID These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to get the benefits of these features. If you do not subscribe to Caller ID services, you can still use your 20-2432 and the other[...]

16 To dial the displayed number, press the desired LINE key (or HANDSFREE ) on the Handset or SPEAKERPHONE on the Base. If you need to dial the number differently than how it is displayed, press MENU. DIAL OPTION * is highlighted. Press OK. Scroll to the desired dialing option, then press DIAL or the desired LINE (or HANDSFREE ) on the Handset or S[...]

17 Basic Operation Handset and Base Settings RINGERS NOTE: The Handset and Base ringers are adjusted separately. In addition, each line is adjusted separately. Handset: Press MENU, scroll to HANDSET SETTINGS, then press OK. RINGERS will be highlighted; press SET . Highlight the desired adjustment, then press SET. VOLUME : Use to sample the choices [...]

18 Basic Operation CONTRAST Handset: Select this option to adjust the contrast level of the Handset display. Use the scroll keys to make your selection. The handset display will automatically adjust as you make your selection. Press OK to confirm your selection and return to the Handset Settings menu. Base Unit: Press MENU , scroll to SETUP BASE , [...]

19 ENHANCED MODE Your 20-2432 has an enhanced feature, designed to improve sound quality and range. If you are using your 20-2432 in an area with interference, the Enhanced Mode feature can help to improve both the sound quality and operating range. Actual range will depend on your environment. You can manually turn Enhanced Mode ON and OFF , or se[...]

20 Basic Operation Scroll to RENAME , then press SET . · Using the dialing keys, enter the desired name. A guide to the letters and characters can be found in the section entitled Memory . The softkey will move the cursor to the right. Press MORE to give you the DEL (delete) and SPACE options. Press BACK to return to the previous screen. · Press [...]

21 The Base and the Handset can store up to 50 names/numbers in memory. Each memory location can hold up to 32 digits and up to 16 characters for the name. When prompted to ENTER NAME , use the digit keys to spell the name. Each press of a particular key causes characters to be displayed in the following order: Number Key 1 2 3 4 5 6 7 8 9 0 # Char[...]

22 To Store a Number/Name: • Starting from the idle screen, enter the number you want to store in memory. If you make a mistake, press CLEAR to backspace. • Be sure to include long distance codes and pauses, (using the Pause softkey) if necessary. Press the MEM softkey. • You will then be prompted to ENTER NAME . Use the digit keys to spell t[...]

23 Basic Operation To Search For and Dial a Number/Name: • Starting from the idle screen, press the MEM softkey to review memory contents. • Using the softkeys scroll through the memory contents in alphabetical order. • Or, you can press the FIND softkey, enter the first few chararcters of the name and then press FIND to search. If you make a[...]

24 • Press the DEL softkey. The Handset or the Base will display: • To delete this record, press THIS . • To delete all records, press ALL . To confirm the deletion of ALL records, press YES . To exit without deleting, press NO . To Edit a Number/Name • Using the steps from 1 to 3 in To Search For and Dial a Number/Name , locate the entry y[...]

25 Handset and Base Operation Making Calls From the Handset • Press a LINE key (or, HANDSFREE to use the Handset Speakerphone feature). Dial the phone number. - OR - • Dial the phone number first; then press a LINE key (or HANDSFREE ). From the Base Unit Just like the Handset, you can either access a dial tone first, then dial your number, or y[...]

26 Handset and Base Operation Answering Calls From the Handset Press the appropriate LINE key, or HANDSFREE to use the Handset Speakerphone option. If the Handset is active on one line when the idle line rings, you will hear a special alert tone, signifying an inbound call. This alert is designed to minimize disruption of the call in progress. You [...]

27 Advanced Operations Flash Function During an active call pressing either the MUTE soft key on the Handset or the MUTE key on the Base (when in Speakerphone or Headset mode), will disable the microphone. Press MUTE again to return to the 2-way conversation. Hold Function From the Handset: • Press the HOLD soft key to place a call on hold. To re[...]

28 Press the VOL key, located directly below the lower left corner of the display. Use the keys directly below the / symbols on the display to raise or lower the Handset volume. Notice the change in the display graph as you adjust the volume. An increase in volume will be represented by an increase in shaded area on the graph. A decrease in volume [...]

29 Highlight the desired destination of your intercom then press OK. Your screen will display CALLING HANDSET 1, CALLING BASE , or PERFORMING GLOBAL PAGE. The recipient's screen will display INTERCOM FROM HANDSET_ , INTERCOM FROM BASE or GLOBAL CALL FROM HANDSET_ , or GLOBAL CALL FROM BASE . The recipient presses INTERCOM/TRANSFER on the Hands[...]

30 Handset and Base Operation Line in Use Indication Active (off-hook) Handset: During a call, the Handset/Base screen will display, in the upper left corner, the LINE icon(s) and the HANDSET/BASE number. Low Battery Indication When a low battery is detected, the Battery icon will flash and a warning beep is played. The status message LOW BATTERY w[...]

31 Handset and Base Operation Message Waiting Indication The 20-2432 is compatible with optional voicemail service provided by some local telephone companies. If you subscribe to this service, and you have new, unplayed messages in your voicemail, a Visual Message Waiting Indicator (VMWI) signal is transmitted by your local telephone company. The 2[...]

32 Headset Operation Your 20-2432 Handset is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the 20-2432 . Once you have a compatible 2.5mm Headset, locate the Headset Jack on the 2[...]

33 Taking Care Of Your Telephone Your 20-2432 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not us[...]

34 Additional Information In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call Customer Service at 1-800-733-2355. The Phone Doesn't Work At All • Make sure the Power Cord is plugged in. • Make sure the telephone [...]

35 You Hear Other Calls While Using Your Phone • Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. You Hear Noise In The Handset, And None Of The Keys Or Buttons Work • Make sure the power [...]

36 Additional Information Custom Pay-Per-Use(PPU) Features Press BILLED SERVICES on the Handset, or the 3 dedicated keys on the Base Unit to access the following features: AUTO CALLBACK 3-WAY CALLING REPEAT DIALING AUTO CALLBACK dials the last party who called you, whether or not you answer the call. A charge may be added to your phone bill each ti[...]

37 Limited W arranty The Manufacturer's Limited W arranty , to the original purchaser only , the mate- rial and workmanship of this product for ONE YEAR from the date of purchase. The manufacturer will repair or replace, at our option, this product without charge should it fail due to a defect in material or workmanship within that time period[...]

38 Additional Information FCC and IC Regulations This equipment complies with Parts 15 of the Federal Communications Com- mission (FCC) rules for the United S tates. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and[...]

39 FCC and IC Regulations Additional Information 1. Product identifier and REN information The label on the back or bottom of this equipment contains, among other things, an identifier indicating product approval and the Ringer Equiva- lence Number (REN). This information must be provided to your local telephone company upon request. For equipment [...]

40 Additional Information FCC and IC Regulations 6. Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone num- bers in these locations. If you do, please keep three things in mind: a We recommend that you also write the telephone[...]

41 Additional Information FCC and IC Regulations Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution : Users should not attempt to ma[...]

42 FREQUENCY CONTROL Crystal controlled PLL synthesizer TRANSMIT FREQUENCY 2401.056 - 2481.408 MHz RECEIVE FREQUENCY 2401.056 - 2481.408 MHz CHANNELS 94 Channels NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC. Actual operating range may vary according to environmental conditions at the time of use. SIZE Handset : 48mm x 33mm x 175mm Base : 20[...]

91-005415-040-000 ISSUE 0[...]

T able Of Content s 1. Important Safety Instructions 3. Introduction 4. Parts Check List 5. The Handset Layout 6. The Base Unit Layout 7. Getting Started 7. Setup 8. Installation of Battery Pack in Handset 9. Charging Of Handset Battery Pack 10. Dial Tone 11. Spare Battery Charger/Power Backup Function 12 . Basic Operation 12. Handset and Base Indi[...]